Freedom Mobile Outage Report in Fredericton, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fredericton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fredericton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (41%)

2. 

   Internet (39%)

3. 

   Total Blackout (10%)

4. 

   Wi-fi (7%)

5. 

   E-mail (2%)

6. 

   TV (%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Renaud 🇨🇦 (@mrpaulren) reported 2 minutes ago

  @AnthonyLacavera @FreedomMobile I have been using wind basically since I could. I still can't find better pricing on anything else. An upgrade in the tower network through quebec would make it a no-brainer

• kee (@WhyPreeeeeeee) reported 2 minutes ago

  **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

• Elizabeth Vasquez (@Ely_Vasquezz) reported 3 minutes ago

  @FreedomMobile I need help with my account please

• planet sandwich (@pIanet_sandwich) reported 6 minutes ago

  @freedomsupport Nah I’m not risking y’all screwing up our account even worse. I’d talk to someone on the phone or go into a store, but you charge for support that way so I’ll just keep telling people what a crappy company you are.

• TOM SIMMONDS (@TOMSIMM206) reported 9 minutes ago

  @freedomsupport I LIVE IN THE NIAGARA REGION, IF I SWITCH TO YOUR SERVICE, CAN I KEEP MY PHONE NUMBER?

• PapaGord (@audiobeing) reported 10 minutes ago

  Hey @FreedomMobile why have customer service when they are not allowed to help the customer!!

• Jesse Taylor-Vigneux  (@JesseTayVigneux) reported 12 minutes ago

  @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.

• PapaGord (@audiobeing) reported 14 minutes ago

  @freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???

• . (@nonamemoneyacc) reported 15 minutes ago

  I confirm the freedom account number with the Koodo rep to make sure it goes through with no problems just to be told by @FreedomMobile we didn’t send the right number. Why do you want my number so bad?

• Kate (@Marie1Kate) reported 15 minutes ago

  @freedomsupport I'm current customer with 2 phones, since 2014. One is used mainly for house, so data is fine. The other is used way more, research, work. I wanted to get more GB instead of current 5. Can I change and what if I just paid for my current plan yesterday.