Freedom Mobile Outage Report in Fredericton, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fredericton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fredericton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Rosie Schwartz (@RosieSchwartz) reported 4 minutes ago

  Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡

• Mary Street (@mary_street) reported 4 minutes ago

  On Freedom Mobile - did not get the AB emergency alert today. Anyone else? #freedomsupport #freedommobile

• Sagal AKA JuJu (@Sagal_8) reported 10 minutes ago

  @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

• kylamenta (@kylarmenta) reported 12 minutes ago

  @FreedomMobile I paid my phone bill online an hour ago ( never missed a month before) and it’s saying my account is still suspended. the money came out of my bank account and I got the 611 text that my account has been topped up ? Any solutions?

• ashley✨ (@ashattack5) reported 16 minutes ago

  @FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.

• chaern (@chaern2) reported 20 minutes ago

  @freedomsupport everytime I call this number it said that not in service.

• Kat Chambers (@katastrofunk) reported 20 minutes ago

  @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

• Lemon Pepper Stepper (@nynyesha) reported 23 minutes ago

  @FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile

• Ali✨ (@AliayahT) reported 27 minutes ago

  @FreedomMobile I’m very disappointed in your service!!!!

• CreatorOfTheGingers (@Nonurbiznaz) reported 28 minutes ago

  @freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!