Freedom Mobile Outage Report in Fredericton, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fredericton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fredericton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (51%)

2. 

   Phone (29%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (6%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Anne Choy (@annechoy) reported 5 minutes ago

  Dear @FreedomMobile I might have to cancel my plan with you guys. I get no data reception at my workplace. (130 Bloor St. Toronto) Can this be remedied before I have to cut my service and switch?

• Fourteen-kay (@kenmonye) reported 5 minutes ago

  @FreedomMobile honestly love your plans but I can not hold a 1 minute call in my house without seeing call failed like when is Rogers taking over.The network is horrible what’s going on

• Charlie Currie (@CharlieCurrie) reported 11 minutes ago

  @freedomsupport Yeah, well they aren't helping out very much. I've tried in two Twitter accounts and a Facebook messenger. I keep getting robots. Really stupid robots.

• Scott (@Scotty_McQ) reported 15 minutes ago

  @freedomsupport is there any known website issues right now? I can't seem to log in. I've tried on a few different devices and it's just stays on the loading orange login spinning circle

• Kaza🇹🇹🇨🇦 (@Kerriayel) reported 15 minutes ago

  @freedomsupport 1/2 I have questions about why your customer service is so piss poor. 3 days later I still don’t have a simple second line added. 45mins plus on each chat. One agent makes an offer. Transfers me. Next agent says no that’s invalid. Transfers me. Next agent says im sorry, transfers

• 🌟 Leanne M. (@imleannem) reported 21 minutes ago

  @freedomsupport The issue is that Freedom Mobile blocks anonymous calls. That should not be happening. It limits my ability to receive calls as not all "Private Number" calls are spam; people have the right to their privacy when sharing personal information, like their phone number.

• Richard Carmichael (@JustbeFRANK) reported 21 minutes ago

  @freedomsupport how long should it take #CustomerService to resolve a problem @FreedomMobile ? Is it 3 hours? 3 days or 3 weeks? 6 months and counting.

• p8r8s (@p8r8s) reported 21 minutes ago

  Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

• Quantavius Silky (@QuantaviusSilky) reported 22 minutes ago

  @freedomsupport I'm finally leaving Freedom after 11 years. Your loyalty team called me and gave me a discount upgrade offer. After 90 mins of the store clerk arguing with your support team, I was fed up and went to a different store where the same thing happened

• Quantavius Silky (@QuantaviusSilky) reported 25 minutes ago

  Your team wasted 4 hours of my time and gave me an offer that didn't exist. Please avoid freedom at all costs. They're barely cheaper than the other guys but the service is much worse. @freedomsupport