Freedom Mobile Outage Report in Fredericton, New Brunswick/Nouveau-Brunswick

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Fredericton, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Fredericton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (61%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Justin Bonter (@justinbonter) reported 2 minutes ago

  @FreedomMobile This is the worst service on the planet. Freedom stands for freedom to drop calls whenever and wherever.

• ASCENSION (@Scarboro_Ganja) reported 7 minutes ago

  @FreedomMobile Hi I need help with making a payment.

• nisha byfield ✨ (@_plainxjane) reported 8 minutes ago

  Paying $45 when you upgrade your phone has to be the biggest scam. I’m legit already a customer, and I have the same number… what could you possible have to do that would warrant an additional $45? Phone bills are already not cheap like let me keep my money @FreedomMobile 🙄

• Shani Blair (@OllieAndMummy) reported 9 minutes ago

  @FreedomMobile you just lost a customer because you have prevented the use of the online checkout function. I’m not going into a store because I will not be able to use my digital discount and there’s currently a pandemic with numbers rising!

• Tower Lachesism (@TowerHyena) reported 12 minutes ago

  @freedomsupport Is there an outage or anything cause I'm not getting any data

• єℓιzαвєтн ✨ (@eliizabethxoxx) reported 13 minutes ago

  @FreedomMobile you guys are SHARKS. You don’t care whatsoever about your customers & have the WORST billing service I’ve ever experienced. Not only do I pay a bunch of $ for **** service but on top of that your company has the nerve to not even provide any time to pay off a bill.

• BennyBlanq (@BennyBlanq) reported 14 minutes ago

  WHY ******** DID A @FreedomMobile REP GO IN MY ACCOUNT WITHOUT MY CONSENT AND CHANGED MY ****** PLAN. THATS A BREACH OF CONTRACT!!!

• nevermindSH (@laxboysmom) reported 19 minutes ago

  @freedomsupport Took an hour to cancel and then tell me it takes up to 48 hours to unlock a phone I cannot use because it’s cancelled What if I wanted a new service today with a different provider. BS!!

• Bill Yates ⚾️ (@BillYates12) reported 21 minutes ago

  @freedomsupport I actived a second line today. Was told at the store to call billing who would take care of the activation fee (for being a long term customer). Billing refuses to do anything. Was also planning on bringing over a third line but now we will cancel everything if not resolved.

• Jason (@therealb0wser) reported 22 minutes ago

  If I'm already logged in through 2FA, why can't I update my own address information? If the expectation is that I'm going to call Customer Care or visit a store, I'm just... not going to bother doing that. @FreedomMobile