Freedom Mobile Outage Report in Gatineau, Outaouais, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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𝔴𝔞𝔯𝔯𝔢𝔫 🎃
(@warrenisweird) reported
from
Ottawa, Ontario
@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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anna
(@annav1111) reported
@freedomsupport The app and page are not working to log in and my top up didnt work either
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Salvinder Singh
(@Singh_Parhar95) reported
@freedomsupport How about - one of your agent makes a mistake on a customer account and you make the customer pay for it for 3 months, and on top of that you refuse to issue refund? @FreedomMobile
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Mayank Y
(@MayankY11) reported
@FreedomMobile 1/2..I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later.
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Chad Goberdhan
(@780ChadG) reported
@TeamVisalus @FreedomMobile Trust me they suck dude worst cell provide there is .. check Shaw mobile and or even Telus
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Enes
(@Enestuvwxyz) reported
@freedomsupport Hi! My account got suspended because I did not top up on time. I just paid my outstanding balance, how long does it take for the service to continue again?
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Darshan Singh
(@darsh39) reported
from
Brampton, Ontario
@FreedomMobile having issues from last 3 days with the networking dropping out.
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sanuzi
(@sanuzi) reported
@freedomsupport how do i disable my voice mail greeting? i don't want any greeting. it seems like i cant do it. even when i make my greeting inactive, there's still one when someone calls my number. please help
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chad
(@TeamVisalus) reported
I highly recommend EVERYONE Stay away from @FreedomMobile no customer services no help no nothing just pay them is all they care about #cancelservies other companies out there that respect the customers
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ღ Reem
(@shadesofreemm) reported
@freedomsupport it’s shocking how terrible the customer service is at Freedom! Can’t even do simple tasks. They need serious training on how to treat customers and on how to do their job.
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ekta chadha
(@ektachadha85) reported
@FreedomMobile: Here is frustrated customer who lost some really important meetings due to the data issue. What the hell is nationwide data when you are in same province. Why doesn't your sales rep make the customer aware of this while they change the plan.