Freedom Mobile outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

Freedom Mobile signals over the past 24 hours, with local activity from Gatineau, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Freedom Mobile Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Klavishk (@Klaviishk) reported 5 minutes ago from Ottawa, Ontario

  @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

• 
  Alexis Reid (@PhillipReid17) reported 8 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  Martin L 李蔭庭 (@zephyr064) reported 10 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Ruth Lee (@ruthirwinlee) reported 16 minutes ago from Ottawa, Ontario

  @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 20 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Occasional Transport (@OccTranspo) reported 25 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

• 
  Martin L 李蔭庭 (@zephyr064) reported 26 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported 30 minutes ago from Ottawa, Ontario

  @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

• 
  Sofia Heaux (@HeauxSofia) reported 30 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  Trish Caron (@pinkpamplemoose) reported 35 minutes ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

• 
  Sofia Heaux (@HeauxSofia) reported 42 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Ada Provenzano (@AdaProvenzano1) reported 43 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Alexis Reid (@PhillipReid17) reported 56 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  manish midha (@midha_manish) reported 2 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  rhyland (@rhyland1) reported 4 minutes ago

  @FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings

• 
  Scott (@NevinMcScott) reported 5 minutes ago

  - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

• 
  bren1818 (@bren1818) reported 7 minutes ago

  @FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.

• 
  Farhan Z (@Far4Truth) reported 12 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Honey (@hsemitha) reported 13 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  Kyng (@KebabsRLyf) reported 13 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $44 (after tax). US Canada Mexico. 90gb. Price guarantee so they'll never change it even if my plan is grandfathered. Come to @FreedomMobile grab a prepaid plan for 1 month to test out, if you like it port your number over after.

• 
  HR (@_kasheer_) reported 14 minutes ago

  @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!

• 
  Howllr 🇨🇦🍁 (@howllr) reported 16 minutes ago

  @FreedomMobile I just got a text saying I was in america. I am not. Help me fix this please.

• 
  Dgrootonis (@iamgroot11) reported 17 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.