Freedom Mobile outages and service status in Gatineau, Quebec
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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Sofia Heaux (@HeauxSofia) reported from Ottawa, OntarioIf you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Klavishk (@Klaviishk) reported from Ottawa, Ontario@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported from Ottawa, Ontario@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?
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March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Occasional Transport (@OccTranspo) reported from Ottawa, Ontario@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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gbreezie (@garry568) reported@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
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Justin (@justinfinnn) reportedHey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
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sarah (@yeehawsarahh) reported@FreedomMobile i dislike your phone company and your customer service very much
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Luksimi Sivaneswaralingam (@luksimimusic) reported@FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)
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gamine67 (@gamine67) reported@FreedomMobile no cell signal, sos mode or one bar in Vancouver May 11th and 12th, was ok on 13th now back to one bar of signal again, is there maintenance happening again today?
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WyzeOne (@Remlam) reported@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
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🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported@Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign
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Rob Steffler (@RobSteffle) reported@FreedomMobile can you refer me to a mobile company that offers customer service please
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Randy Mikla (@RandyMikla) reportedSupport sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile