Freedom Mobile Outage Report in Gatineau, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (60%)
-
Phone (28%)
-
Wi-fi (5%)
-
Total Blackout (4%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
help
(@alwaysgoesback) reported
to anyone, and Fido is charging me $65 for that horrible mistake. They can only waive $20 despite being a billion dollar company? Their policies are rigid and don’t allow for kindness. Hoping to find a new carrier now, @FreedomMobile what u up to 😭
-
Will (Grenhook)
(@Grenhook) reported
@freedomsupport is this whats preventing logging into the site or app? I needed to make a payment before services were suspended and I feel this site/app situation just caused me to further be delayed resulting in suspended services. ugh bad month
-
name can not be blank
(@leakseekers) reported
@palevell2 I would highly recommend NOT going with @FreedomMobile customer service is good but cell service is lacking.
-
Soryita | TOAST
(@soryitaontoast) reported
@FreedomMobile is a joke. I moved to an area that doesn't have Freedom Network, I'm limited to Nationwide data, which is only 1GB on the plan I pay $65 for. I have to pay $30 for another 2GB of data. So I'm paying $95 for 3GB of data.
-
ninetteibanez
(@ninetteibanez) reported
@freedomsupport I called yesterday and the rep was not helpful and was grudging. You chose Likewise - s.o. If you can give me a contact above grumpy service reps who keep insisting the phone has to be replaced instead of listening.
-
🃏
(@Jemini___) reported
Praying for all the people on @FreedomMobile’s garbage network right now 🙏🏾🙏🏾🙏🏾
-
Janedoe
(@Janedoe67856020) reported
@FreedomMobile trying to upgrade my phone online but every time I try, at the last step when the order is submitted it keeps giving me an error. Tried doing it through support too but the agent had the same problem
-
Terry Austin
(@GoJuDragon82) reported
What a joke @FreedomMobile is, better part of 1 and a half hours asking why my Data was used up in 3 days, after never having used up my data since 2016. First encounter: about 5 minutes to go through the menu options to talk to someone who hung up 30 seconds into the
-
🇨🇦 Gary Simmons
(@garysimmons) reported
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?
-
🃏
(@Jemini___) reported
@freedomsupport I just called two of your customers and apparently “all circuits are down” 😭 never heard that one, and it didn’t happen when I called users of any other network. Pretending like your service is working while it’s not is crazy. Catastrophic network for sure.