Freedom Mobile

Freedom Mobile Outage Report in Gatineau, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gatineau, Outaouais, Québec 01/19/2026 18:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • woohoo331 woohoo331 (@woohoo331) reported

    @FreedomMobile How about better customer service? Calling saying my account is in jeopardy, leaving the voice mail that I am going to be disconnected with a fully paid balance. Starting to act like Rogers!!! Terrible!!!

  • HashirHussain92 Hashir Hussain (@HashirHussain92) reported

    @freedomsupport Data is not working properly in Scarborough can you please update when the issue is going to be resolved..some of us rely on connection for work this is so unacceptable

  • tomsinneverland Tomm🇨🇦Toronto (@tomsinneverland) reported

    I have internet connection problem with freedom mobile. #freedommobile it's so frustrating

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @DelroyDyer89 @FreedomMobile Likely due to freedom mobile's data network being hit by a ddos attack, it'll draw from the other allotment. Yes, it sucks. This does happen.

  • AwfulMcbad Awful McBad (@AwfulMcbad) reported

    @FreedomMobile I just got an angry email over $5 with a threat to shut my service off. Your service is garbage and you have the gall to threaten with service dispruption over $5 instead of just tacking it onto the next bill? I'm 100% done with your **** service.

  • channelcali pc (@channelcali) reported

    @FreedomMobile FIX UPPPP

  • DLG1326 💜gRaCiE⁷lOvEz𐤀KWEE N KINGKOO💚 (@DLG1326) reported

    @FreedomMobile WHY IS THE DATA NOT WORKING MUCH IN RICHMOND HILL😭😭😭

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Alright folks @FreedomMobile has been unable to fix my problem for two weeks, which of the following three big evil telecoms should I sign a new contract with?

  • mikropickard Michael Pickard (@mikropickard) reported

    @freedomsupport I've been having issues with my data for at least the last 4 hours.. I hope it's resolved soon!

  • hamil48621483 Jo Hamilton (@hamil48621483) reported

    @freedomsupport So everyone that deals with freedom they're not trying to get it back service because I had a customer service rep they won't even reimburse or compensate people that pay for data and I just lost a whole day's work and they said well that's not our problem that's yours