Freedom Mobile

Freedom Mobile Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gatineau, Outaouais, Québec 03/11/2026 08:45

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolejanette16 Nicole Janette (@nicolejanette16) reported

    Nobody: Freedom Mobile: We’re going to cut your cell and data service, again and again when you travel as a lone female traveler...even when you ask for it to be restored. @FreedomMobile

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • mattcruz812 matt cruz (@mattcruz812) reported

    @FreedomMobile is so bad. Was supposed to get a free upgrade only to be told I have to pay $400 up front. Then was told I have to pay my tab and bill. After paying over $350 I was still told I have to pay $400.

  • CurlyStaches E (@CurlyStaches) reported

    Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?

  • Drevils4 Alex Tucci (@Drevils4) reported

    @alankcwong @FreedomMobile Freedom mobile has been working through all this crap not sure what your issue is.. never had an issue with freedom and I've been with them since WIND. Best 65$ a month with 30gig LTE AND UNLIMITED 4G AFYER THE 30 LTE

  • adincexavier adince (@adincexavier) reported

    @freedomsupport my mobile internet is slow when i watch YouTube it buffers and sometimes even whatsapp is slow to send. I'm in Toronto downtown. do you have problems with your coverage?

  • alankcwong Alan Wong (@alankcwong) reported

    My internet remains down. Still hotspotting with my unlimited data plan on @FreedomMobile . Will be a pain once I hit cap and get throttled.

  • SSqurl The Squrly 1 (@SSqurl) reported

    @freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over

  • davemccauley Dave McCauley (@davemccauley) reported

    Never order a phone online with @FreedomMobile @freedomsupport. My phone was sent to the wrong address and now I have the wait 2 more weeks on top of the 2 weeks I've waited for my new phone! Support call is useless. They just read off a script.

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.