Freedom Mobile

Freedom Mobile Outage Report in Gatineau, Outaouais, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gatineau, Outaouais, Québec 12/09/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Freedom Mobile outage reports came from the following cities: Nepean, Ottawa and Gatineau.

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City Problem Type Report Time
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • theonlycassa Cassa (@theonlycassa) reported

    Wow @FreedomMobile hands down the worst service and network ever!

  • onlinedogfan Dr. Dog Esq (@onlinedogfan) reported

    @freedomsupport hey is there problems with calling in Hamilton, Ontario today?

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @freedomsupport And just like that. I spoke to your customer service and now I want a new carrier.

  • CarliDrewTrebor Carla Verdugo (@CarliDrewTrebor) reported

    @freedomsupport hi there, I have an insurance and I wanna use it cause my phone is broken so how can I do it

  • Lauraldawn Laural Adams (@Lauraldawn) reported

    @freedomsupport You have already told me you can’t help me. Unclear what you are recommending

  • BaylaChaya Chaya Bayla (@BaylaChaya) reported

    @freedomsupport I can’t make outgoing calls and when I call your 877 support number I can’t connect. Help!

  • WINKYDOODLE Jeff Jersey (@WINKYDOODLE) reported

    @FreedomMobile To get a new phone shipped to my work I had to cancel my upgrade and change my billing address? In 2022? Dumb. It's been 4yrs but maybe @Rogers is a little more customer-savvy. #disappointed

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @freedomsupport @HushGamez As a current freedom customer. Look elsewhere

  • sarheidari Pippenpadlopsicopolis (@sarheidari) reported

    @FreedomMobile has the worst customer service and is the worst provider. they are not responsible for the bugs in their system and will charge YOU for it. please save your time and money and don't ever choose them. #freedommobilesucks

  • crisxochitl Cris (So-Chill) 💙🌻💛 (@crisxochitl) reported

    @FreedomMobile Planned obsolescence by companies that have no incentive to make products last longer decreases the length of time we hang on to our gadgets before we toss them away for the next new thing. Our system of disposal has been to dump our e-waste onto any country willing to take it.