Freedom Mobile outages and service status in Gatineau, Quebec
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
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Phone | 1 month ago |
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Ottawa
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Phone | 3 months ago |
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Ottawa
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Phone | 5 months ago |
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Ottawa
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Phone | 6 months ago |
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Ottawa
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Phone | 6 months ago |
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Ottawa
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Internet | 6 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Sofia Heaux (@HeauxSofia) reported from Ottawa, OntarioIf you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Klavishk (@Klaviishk) reported from Ottawa, Ontario@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Occasional Transport (@OccTranspo) reported from Ottawa, Ontario@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported from Ottawa, Ontario@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?
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Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Saint Chirp (@SaintChirp) reported@FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.
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The Lenis (@LenisTheOrca) reported@FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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Ryan Wilson (@RyanNW23) reported@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
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layla (@MAKHKHKHKHZOUMI) reported@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Jules 🦋 (@juliewarman) reported@FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.
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Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported@FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago
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Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
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Gamer Graham (@GTM618) reported@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.