Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (45%)

2. 

   Phone (39%)

3. 

   Total Blackout (9%)

4. 

   Wi-fi (4%)

5. 

   E-mail (3%)

6. 

   TV (%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Peter Woods 🇨🇦 (@SkptcleOfSkptcs) reported 37 seconds ago

  @FreedomMobile Unlimited data because coverage is terrible and you can never connect to the network

• Chere Michelle (@chere_michelle) reported 44 seconds ago

  @FreedomMobile Has this expired? As a Freedin customer for several years I had no idea....no email to advise of the deal? I clicked the link but no info as to if expired or not.

• Harman Brar (@whoisbrar) reported 5 minutes ago

  @FreedomMobile I upgraded my phone to a iPhone 12 Pro Max almost 2 weeks ago and I didn’t get any confirmation. Incan understand you have a lots of orders but at least you can tell your customers that how much time it can take. VERY POOR SERVICE 👎

• Gamer2Gainz (@Gamer2Gainz) reported 5 minutes ago

  @FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?

• TZA💎 (@teekaliciousss) reported 7 minutes ago

  My whole train ride from Ajax to Union I was on hold with @FreedomMobile so that is 46 mins. I finally get thru once I get downtown, I just wanna ask ONE DAMN QUESTION & they have these people working out of India man. Can’t ever understand what is being said, so frustrating .

• Arctic_Fox13 (@Arctic_Canada) reported 7 minutes ago

  @FreedomMobile having trouble paying my bill the freedom app keep giving me error can’t process. this is the second time again it’s not taking my payment my billing information is correct now I have to wait another 5 days for it to be sent back ridiculous will be 10 days total.

• IamBrand (@beingSmarttt) reported 8 minutes ago

  @FreedomMobile Wasted my whole lot of time with no avail, I am customer since 7-8 years now and never had this experience, I am planning to move to another provider. No respect then no business

• Gamer2Gainz (@Gamer2Gainz) reported 10 minutes ago

  @FreedomMobile Systems and apps are so bad that when your pay your bill, and it comes out of your bank bank account. Their system says you didn’t pay . So their response is. Pay again and then wait 3-5 business days to have your other payment refunded

• DMC (@dcav80) reported 12 minutes ago

  @FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest

• Raymond (@RaymondMBastien) reported 13 minutes ago

  @freedomsupport Your text message system is not working.