Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 01/21/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CmnSnc Just_Dad (@CmnSnc) reported

    @FreedomMobile I can't recommend @FreedomMobile. Long complaint wait times (often not able to reach anyone), top up funds missing from account, no standardized billing statements. Very disappointing. More work to move carriers but poor customer service + missing funds is not acceptable.

  • ApesWithEgos M Mitchell (@ApesWithEgos) reported

    @FreedomMobile Been a customer since back in the Wind days. As of yesterday my Sony Xperia can no longer find any network. 40 hours without connection. Need help here.

  • RafalPruszynsk2 Rafal Pruszynski (@RafalPruszynsk2) reported

    @FreedomMobile Last time I was on Freedom there was no service outside of my city and even in the city

  • richard_vickery Richard Vickery (@richard_vickery) reported

    @freedomsupport Your Network is a piece of **** just like the iphone, a device that lets others follow one everywhere everywhere that one goes, with or without consent

  • puckzilla777 Gabe™ (@puckzilla777) reported

    @freedomsupport my tab is already down to 0 and i switched my number to another carrier yet i still got a bill. do i have to pay it off or no?

  • Darkduck64 Sex, DUCKS, and Rock and Roll!! 🔞 (@Darkduck64) reported

    @FreedomMobile are you guys having service issues right now? My dispatchers can't make calls to me from any of their work phones, but can some reason reach me via personal phones

  • andraexbrown Andrae (@andraexbrown) reported

    @BeanJellyy @FreedomMobile I am experiencing the similar issues this morning except it’s only incoming calls from non freedom providers

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @Kitsuism No you will not coz you dont have anything. YOU ARE THE WORST

  • Mahonzzzz - (@Mahonzzzz) reported

    @freedomsupport Every time there’s clouds your service goes to ****. Not to mention if I leave a major city I have **** all for reception. Your service is a joke.

  • isagrapefruit Brent Ryan Bellamy (@isagrapefruit) reported

    @TheophilusNke14 I have no cell service either, @FreedomMobile !