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Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Guelph, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph.

CityProblem TypeReport Time
Guelph Phone 2 months ago
Guelph Internet 5 months ago
Rockwood Phone 5 months ago
Guelph Internet 1 year ago
Guelph Phone 1 year ago
Guelph TV 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mattwadlow
    Matty (@mattwadlow) reported

    @FreedomMobile I had to stay on the line with your agent after hung up to get back to my hotel while in a panic attack trying to be calmed down cause i was afraid for my life in a country where I couldnt speak spanish.

  • Sandra493929
    Sandra (@Sandra493929) reported

    @freedomsupport Actually it still doesn't work.

  • A24452601
    Kwame (@A24452601) reported

    @freedomsupport why is your network down AGAIN? When will it be up and running? I've tried all your troubleshooting techniques

  • GavinMoreGavin
    Gavin Morgan (@GavinMoreGavin) reported

    Well, @FreedomMobile and @VirginPlus have both let me down; I've got their SIM cards in my hands, but they just won't let me give them my money--their onboarding flows are too buggy! So, who am turning to, next?

  • JoelMor94295928
    Joel Morris (@JoelMor94295928) reported

    @FreedomMobile Why does the Freedom Mobile Website report that there are no service outages but when I contact customer service to inform them that I have no cellular service, they insist that this is because of a service outage? Somebody is not being honest with their customers

  • boxwalaotp12
    Amatullah (@boxwalaotp12) reported

    @FreedomMobile has been charging me for my number which I blocked since Feb 2022 after losing my mob. I remember telling the salesrep to block the number Despite calling freedom n tellin them about this issue, they are not refunding or reversing the amount!

  • Sandra493929
    Sandra (@Sandra493929) reported from Ramara, Ontario

    @FreedomMobile No cell service and no eta for when it will be up. Just ...it will get fixed eventually. Wow.

  • maritzablasquez
    maritza blasquez (@maritzablasquez) reported

    @FreedomMobile it’s the worst cell phone provider, Im travelling &payed for a plan I can’t use and on top of that I’m being charged more on my next billing cycle DONT BE FULL BY THIS COMPANY CHEAP Plans,btw I just talked to CS,the guy said he doesn’t understand what is my problem

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • Nav28435421
    Nav (@Nav28435421) reported

    @FreedomMobile charging me international roaming while I was on Vancouver Island is not right. Customer service is refusing to reverse the charge even though the coverage map shows that it's covered under Nationwide. @CCTS_CPRST @CTVNewsVI