Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 01/11/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kaileymomma1 Elizabeth (@kaileymomma1) reported

    @FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word

  • David_J_Broad David (@David_J_Broad) reported

    @freedomsupport little to no help updating my 94 year olds fathers account with freedom. when i asked to speak to a manager i was told i would get a call back in 12 to 24 hours. all im trying to do is fix and pay his bill.

  • SabrinaHewick Sabrina Hewick (@SabrinaHewick) reported

    @FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!

  • jdrgaydar JDRGAYDAR (@jdrgaydar) reported

    .@FreedomMobile I set up a fund for you for stressed employees, like customer service can take all your energy, please find it at your banking institution the private one

  • zzyzyman Bruce Payan (@zzyzyman) reported

    We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I've tried to DM, but Twitter keeps telling me my account is locked, and I have to complete an Arkose challenge... never had this issue prior to interacting with your account. Odd.

  • ATonofFun ☠️Dave Sokolowski🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ATonofFun) reported

    Jesus Christ @FreedomMobile could you make your website any more difficult to deal with? WTF?!?

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • Fellena5 Fellena (@Fellena5) reported

    @David_J_Broad @freedomsupport Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day