Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 02/04/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile I heard people say Freedom Mobile is is an awful phone company and I didn’t listen. Take my advice think twice about going to this company. These people don’t even know what people are going through in this hardship time to do something like this is so messed up.

  • dthemovieguy D the Movie & Game Guy (@dthemovieguy) reported

    @Crackmacs @FreedomMobile @koodo Stay far ******** away from Freedom. They were TERRIBLE. I got mine from the location at McLeod Trail & Heritage (LD Plaza) The service I got there was the worst I've received in my adult life. and she was the ******* OWNER OF THE STORE!!! also their network is trash.

  • Tammy53239038 Tammy (@Tammy53239038) reported

    @Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.

  • abringerofpepsi K (@abringerofpepsi) reported

    @FreedomMobile You’re service is the worst out of any provider out there. You should actually be ashamed of yourselves. Cancelling won’t come soon enough.

  • Rustykitty65 Yosh & Rusty's Mum (@Rustykitty65) reported

    @FreedomMobile @TASSCouncil @cityoftoronto Well done! This is a great example of being a good corporate citizen. The digital divide is a real problem. A lot of people only have enough money for rent & food. Phones & plans are just too expensive but with everything going online have become a necessity

  • Jaydeep_life JD (@Jaydeep_life) reported

    The reason for service refusal one can surmise is because @FreedomMobile would rather focus on new biz. Which gives comission over serving existing customers and customers are supposed to be free to visit store mutliple times while their execs. Are busy. #freedom #fromfreedom

  • Kevin09977125 Kevin (@Kevin09977125) reported

    @freedomsupport Totally scam! The sales told my current number could be ported over, so I paid and am using your service. But now the porting team told me the porting can't be done. Only solution is to have a new number. Kidding? I need my money back.

  • Rustykitty65 Yosh & Rusty's Mum (@Rustykitty65) reported

    @freedomsupport I'll give you a call later. As an existing customer I can switch to one of the deals? Also, do you have simple phones with big screens for seniors?

  • scottbuscemi Scott Buscemi (@scottbuscemi) reported

    @MetroManTO @rsgnl @FreedomMobile I have 5G with Verizon and forgot 5G is a thing. The network is barely faster than LTE.

  • kiana_sao Kiana (@kiana_sao) reported

    @virginmobilecan Honestly, you have to be the worst mobile company. Locked into contract until Nov 2020. Phone is now paid but my bill did not go down. Called and was told the plan isn’t reduced unless I call in. You guys are crooks. Hello @FreedomMobile