Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 01/17/2025 23:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (38%)

    Phone (38%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph.

Loading map, please wait...
City Problem Type Report Time
CanadaGuelph Internet
CanadaGuelph Phone
CanadaGuelph TV
CanadaRockwood E-mail
CanadaGuelph Phone
CanadaAriss Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alcam77 Al (@alcam77) reported

    @freedomsupport Why does it take hours to speak with a customer support representative?

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @freedomsupport I know, we talked 3-4 times already and in our last call you said if it is more than 1mbit, we can’t do anything, that’s an acceptable speed. What you don’t understand is, having 1-2mbit speed outdoors mean you will have connectivity problems indoors like malls.

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport Email password and security changed. Took my awhile to reach them to suspend the number. Damage was already done. Email lost completely after 20 years of using the same email, never got hacked until some Freedom mobile employee compromised my personal info.

  • shameb Sham B (@shameb) reported

    @freedomsupport I upgrade my phone on November 27th and today is Dec 27th and still waiting for my phone to arrived. Freedom passing the buck saying they did their job and ship the phone so It is my problem now to deal with Fedex. I didn't order the phone from Fedex .

  • tauseef2c 2c (@tauseef2c) reported

    @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Too bad its not available to existing clients