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Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 32% Phone (32%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Guelph, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph.

CityProblem TypeReport Time
Guelph Phone 1 month ago
Guelph Internet 5 months ago
Rockwood Phone 5 months ago
Guelph Internet 1 year ago
Guelph Phone 1 year ago
Guelph TV 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jenniferolchowy
    Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport I dont have a question but I do have a comment as a very loyal customet. I was on the US Big gig roam plan just recently....my cell service was not reliable/consistent 2 say the least! Dropped calls, failed calls & texts,no service, etc. Truly disappointing 4 the $$ I spent

  • Adiking123
    Adarsh dil (@Adiking123) reported

    Thank you for this awesome service on day 1 , really happy about that . 2 time getting disconnected and no one calling back and the supervisor asking to return the device. Either train them or loose the customers. @FreedomMobile DBC00180504060.

  • sungmanitu88
    @sungmanitu88 (@sungmanitu88) reported

    It's unusual for me to actually thank my service provider @FreedomMobile but I think it's only fare as I still have the ability to have 2 communication devices in operation. I promise I will catch up on my bills ASAP. 🙏

  • AnthonyLacavera
    Anthony Lacavera (@AnthonyLacavera) reported

    Whether it is @Globalive or another buyer of @FreedomMobile we must ensure the buyer is a well-capitalized pureplay independent with no ties to the Big Three, one that will actually compete so that prices come down in mobile services.

  • ghostridercdn
    Max D 🇨🇦🇮🇹🇧🇸 🇧🇶 (@ghostridercdn) reported

    @FreedomMobile can you tel me why you charge me US roaming when I’m on the Canadian side of Niagara Falls? They we call your customer service and they are rude about it? What great service..not

  • daddelight
    Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport your mobile service is totally down in Edmonton right now

  • VivianH_01
    V (@VivianH_01) reported

    @TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾

  • dry_nose
    dry nose (@dry_nose) reported

    @freedomsupport Hi, I haven't been able to access my data for 2 days now. Is there an issue with Freedom? Thanks.

  • chipferbrainz
    Frank Huber (@chipferbrainz) reported

    @FreedomMobile Haha! Yeah, right, I'm gonna jump right on an offer I can't even see because your wonky website doesn't work. That just inspires confidence, don't it?

  • Adiking123
    Adarsh dil (@Adiking123) reported

    Switched to Freedom. Support rep told she can waive of the activation fee later call disconnected. Next advisors told it cant be waived of . worst part is when talked to supervisor Jeff his first sentence was if you don’t like the connection fee return the phone. @FreedomMobile