Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 02/03/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • Keynesianismism 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported

    @FreedomMobile your "unlimited data" is such bs, almost 10 years of this being throttled to the point of being unable to do ANYTHING except tweet... I can't even load my work app to you know, clock in, and get money to pay for this garbage service

  • mindstatex ✨Reina Nakamoto✨ 🕊 (@mindstatex) reported

    Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help

  • Omphalo77707274 -*Omphalos*- (@Omphalo77707274) reported

    @FreedomMobile I am trying to get customer service help. My father has been charged for over two years for a service he canceled two years ago. Called Customer Support and they keep putting me on hold. Transferring me from one "supervisor" to another. They won't issue a refund.

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I couldnt dm you bc your network coverage sucks!!!!!!

  • kiana_sao Kiana (@kiana_sao) reported

    @FreedomMobile How can your customer service be this horrible???

  • rameshkkdi1 Ramesh Varadharajan (@rameshkkdi1) reported

    @freedomsupport Hi i had moved to India and wanted to cancel my account. Not able to do it online. Please help in closing the account with immediate effect and reverse the charges . Let me know further details needed Mobile No. 4379876573

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @freedomsupport I am not talking about data, we all had issues staying connected to the nationwide partners for phone and text service. Your nationwide coverage is virtually non existent in Saskatchewan, even in Saskatoon. One cannot make or receive phone calls or texts consistently.🤨

  • Sammy_xooxo Sam (@Sammy_xooxo) reported

    @FreedomMobile “no-term contracts” my ***. do not go with this phone company. The service is ****. They lock you into a plan even though they promise it’s not a plan and you’re not locked in. You’ll have to pay $500-1,000 to get out of it. Just don’t. They’re ****.

  • RashadToffiq Rashad Toffiq (@RashadToffiq) reported

    @TELUS Twitter not working on my wifi. But on @FreedomMobile LTE…. it is working.🤔