Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 05/09/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JFurrTO shirtlesstoo 2.0 (@JFurrTO) reported

    @freedomsupport I am the primary account holder, and the requirement to call your customer service is noted, and will cost you.

  • BryanPassifiume 𝘽𝙧𝙮𝙖𝙣 𝙋𝙖𝙨𝙨𝙞𝙛𝙞𝙪𝙢𝙚 (@BryanPassifiume) reported

    Ridiculous. My wife had bad experience with her previous mobile provider, so I recommended @FreedomMobile. She signed up Friday — number wasn't ported until today, and now they've 'lost' her payment. Waited on hold for 1 hr. for a top up code that didn't work. Ugh.

  • Crackmacs cm (@Crackmacs) reported

    @Gayosaurus @FreedomMobile I had it (mrs) and it was so awful downtown it was unuseable and i switched providers. Cheap data is useless unless it works.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Do not believe this terrible brand.. Keep away from Freedom for peace of your mind. Just a friendly warning.

  • JFurrTO shirtlesstoo 2.0 (@JFurrTO) reported

    Hey @FreedomMobile why the hell cant I cancel my wife's cell plan using your website? You're on the verge of losing us both...

  • Jmack1117 Jmack111 (@Jmack1117) reported

    Called customer service at freedom mobile dealt with a so called supervisor named Hossam Aslan who refused to give me his employee number. 7 years with freedom after this experience cancelling my line. #freedommobile

  • The_Strath Michael Strathmore (@The_Strath) reported

    @FreedomMobile Wait... your network offers 5G service?

  • GMPOLL Goldie Poll (@GMPOLL) reported

    @freedomsupport I’m literally on hold now though? This is terrible customer service

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Never believe this terrible brand. You value them until you put signature and two weeks period passed. That is it. Keep away from freedom for peace of your mind. I have two lines and will be closing as soon as I get a chance..

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport HI Z.Z @freedomsupport please read before you post response save us all the embarrassment - already tried online chat that was the problem and final straw