Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 01/07/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • S0jewel Jewel (@S0jewel) reported

    @FreedomMobile If I pay for my service and you freeze my account anyways and now ur asking to pay again....because it hasn't gone through yet are urside. That doesn't make sense #worstserviceever

  • loolbox2 loolbox (@loolbox2) reported

    @alexa99 FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • sexyverna verna santos (@sexyverna) reported

    @freedomsupport @MikeBolger8 This company sucks especially the customer service!

  • sexyverna verna santos (@sexyverna) reported

    @FreedomMobile I also had our conversation but they're not honouring it! Poor customer service especially the manager that I had talk. I didn't get the offer instead of 22 gig they just give me 20gig. REALLY SUCKS @FreedomMobile

  • loolbox2 loolbox (@loolbox2) reported

    @WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • amaabarwuah bossman. (@amaabarwuah) reported

    @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile you want your $754? I want $60 credit × 12 months of terrible service, dead lines, data not working. I paid my 2 phones at $150 a month always ontime and had ****** service.. @OttawaCitizen @ottawasuncom

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile When are you going to have support in Kirkland Lake Ontario

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    @freedomsupport So your people keep calling at a bad time, but we need to talk about the end of my account, maybe more, depending on service. What you got for me? What's better than what I already got as for cost? I asked for email details but your staff ignore me.

  • sexyverna verna santos (@sexyverna) reported

    @FreedomMobile @FreedomMobile this company sucks! I changed my plan last June 2, pay my remaining tab but didn't give the offer of 22gig after you agreed both of the agent. They didn't know what they had in their websites. I found out they just give me 6gig then call again many times.