Freedom Mobile

Freedom Mobile Outage Report in Guelph, Wellington County, Ontario

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The latest reports from users having issues in Guelph come from postal codes N1E.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Guelph, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Guelph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Guelph, Wellington County, Ontario 02/25/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guelph, Wellington County, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph.

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City Problem Type Report Time
CanadaGuelph Phone
CanadaGuelph Internet
CanadaRockwood Phone
CanadaGuelph Internet
CanadaGuelph Phone
CanadaGuelph TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jleighton22 Lev Atate (@jleighton22) reported

    @Randy40575132 @freedomsupport I’m leaving. I stuck with them since I had a deal with unlimited USA roaming but it looks like I’ll be traveling more in Canada for a while. I depend on reliable service and this ain’t it.

  • DrAbrarBaig Dr Abrar Baig (@DrAbrarBaig) reported

    @FreedomMobile Hi I switched to vacation plan and paying monthly. When I returned I want to turn on my sim but there was no service. On contacting CS told me that my number is not available and activate an alternative number

  • MajSiddiqui 🇨🇦 Maj Siddiqui 🇨🇦 (@MajSiddiqui) reported

    @FreedomMobile If and when Rogers acquires Shaw that would eventually mean all Freedom customers will have access to an improved network and better coverage. Right?

  • sunshine_vocals Sunshine Vocals (@sunshine_vocals) reported

    @freedomsupport I am just wondering why I can't respond in a group chat with Google messages? It's a chat with Android and IOS users, thus is SMS. I am not able send a reply, it's says "service not activated on network".

  • MissSuperNerd 🟣Miss SuperNerd (@MissSuperNerd) reported

    I gotta change cell service providers cause @FreedomMobile is trash and there is nothing they can do to fix it!

  • AbhishekBitoli1 Abhishek Bitolia (@AbhishekBitoli1) reported

    @freedomsupport @FreedomMobile can u plz help

  • JustADaddio Joseph Diamanti (@JustADaddio) reported

    Dear @chatrmobile I haven't been able to make, or hold a call without it dropping for weeks now.. I pay 55 dollars a month for texting & data basically; and I'm not happy. Sincerely, A dedicated, long time customer about to switch to @FreedomMobile

  • kelvinleigh Kelv a.k.a BigBant / kHuggles (@kelvinleigh) reported

    @FreedomMobile So new customers on black Friday can get 40GB data deal for $80 Canadian but me a customer for over 5 years can't get mine changed from 25Gb for $100 to anything close to the above offer. Please make this make sense. Gain new customers while losing loyal ones?

  • JashanA46333787 Jashan Arora (@JashanA46333787) reported

    @freedomsupport Hi freedom my bill is of 50$ and freedom is deducting me 63$ plus they deducted it twice and customer support is saying its an glitch or error and not resolving my problem and my bill payments are always due on 28th and it got deducted yesterday 63$

  • Malema0071 Malema007 (@Malema0071) reported

    @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.