Freedom Mobile outages and service status in Ingersoll, Ontario

Problems in the last 24 hours in Ingersoll, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ingersoll, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Ingersoll, Ontario

Latest outage, problems and issue reports in Ingersoll and nearby locations:

• 
  KyleGreenkeeper (@KGreenkeeper) reported 8 minutes ago from Thames Centre, Ontario

  Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rehan (@wawast) reported 2 minutes ago

  @FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.

• 
  This Is a Collective (@thiscollective) reported 2 minutes ago

  . @FreedomMobile - I have 4 phones / internet and tv with Freedom - been a customer since it was WIND - like 15 years. Your TV app is failing after its latest update. At the very least you could email customers to say 'we are having an issue'.

• 
  Gary C. (@gwcgary) reported 2 minutes ago

  @FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 16 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

• 
  Joe bala (@joebalacan) reported 17 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  François Caron 🇨🇦 (@Milnoc) reported 20 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  layla (@MAKHKHKHKHZOUMI) reported 22 minutes ago

  @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

• 
  Keith (@Keithito) reported 23 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  rhyland (@rhyland1) reported 29 minutes ago

  @FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings

• 
  Wil Boucher (@BoucherWil98675) reported 30 minutes ago

  @FreedomMobile is service down for Vancouver internet?