Freedom Mobile

Freedom Mobile Outage Report in Thames Centre, Middlesex County, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thames Centre, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thames Centre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thames Centre, Middlesex County, Ontario 03/30/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Centre, Middlesex County, Ontario

The most recent Freedom Mobile outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
CanadaLondon Phone
CanadaLondon E-mail
CanadaLondon Internet
CanadaLondon Internet
CanadaLondon Phone
CanadaLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Thames Centre, Ontario

Latest outage, problems and issue reports in Thames Centre and nearby locations:

  • phanutang321 phanutang (@phanutang321) reported from London, Ontario

    i felt like a traffic cop at freedommobile being like "k well ive been to winners and walmart and u still aint helped these poor people" then tried to help intil he rushed me oit

  • KGreenkeeper KyleGreenkeeper (@KGreenkeeper) reported from Thames Centre, Ontario

    Well @FreedomMobile come this Saturday you would have lost a customer! Update to the network.... I can now only receive/Send and make calls on wifi or in Central London. What a joke

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • shameb Sham B (@shameb) reported

    @freedomsupport I upgrade my phone on November 27th and today is Dec 27th and still waiting for my phone to arrived. Freedom passing the buck saying they did their job and ship the phone so It is my problem now to deal with Fedex. I didn't order the phone from Fedex .

  • GarridoTavo Tavo (@GarridoTavo) reported

    @FreedomMobile Hi Freedom, trying to upgrade online w/this offer, how come terms & conditions for your boxing week promo "Save an Extra $10/mo. x 24mo." don't state that this is in-store only? As per the agent currently helping me on text messaging, who is no able to help me Checkout. Thanks.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport @BaDOAN hi, did you get anywhere with Freedom as I have the same problem

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @freedomsupport I know, we talked 3-4 times already and in our last call you said if it is more than 1mbit, we can’t do anything, that’s an acceptable speed. What you don’t understand is, having 1-2mbit speed outdoors mean you will have connectivity problems indoors like malls.

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Really? Spend 3 hrs trying to get to a bill resolution and agents and supervisors were of no help. Will be porting out to Rogers tomorrow. Customer service sucks.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    the employees @FreedomMobile as I visited the store yesterday. 24hrs later I got a security code from them meaning some accessed it today. Can someon help me and advise what else I can do? Thanks everyone

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

  • BaDOAN BaDOAN (@BaDOAN) reported

    Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.