Freedom Mobile Outage Report in King, Ontario

@freedomsupport I haven’t been able to login to my account all day. What’s going on?

@freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

@dhogg72 @freedomsupport Hi again @FreedomMobile, you asked for them to reach out. They have. Twice. Are you getting a sense of how their customer service experience has been thus far as you charge them massive fees for canceling services following the death of their child?

@freedomsupport With all due respect, your process could go something like this: "My child died, I need to cancel the plan and return the phone." "We'll take care of everything, the plan is canceled as of now, we'll send you a return package for the phone. Condolences."

@freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

@FreedomMobile is there any issues happening? I can’t send text, even over wifi.

@FreedomMobile is your app down?? I can’t pay my bill?

@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

.@FreedomMobile Worst. Customer. Service. Ever!!!

@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

@FreedomMobile terrible & annoying commercial

.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

@freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

@TinaYazdani 911 service will work for any phone in the subway. If someone is really concerned about their safety, they can always get service through @FreedomMobile.

@freedomsupport Is service down in Ontario? My phone is on SOS mode only

@FreedomMobile yall online support needs an action! At this point online chat just trolling costumers by passing them to different department n they gonna keep asking u same question n pass around u like the dont give a ***

@FreedomMobile why is my data so darn slow!?!?! Selling 5G phones for years now and yet to have any 5G towers.

@freedomsupport Is it possible to follow you through email. My phone is not working very well. The number is 1-647-607-8020

@koodo Hey Koodo! Long time customer! Is there any fee or additional costs when moving a phone and service from another provider over to my primary Koodo account as new line? Any cost savings? @FreedomMobile 's about as good as the remake to She's all That. "He aint all that"

@freedomsupport In Ontario, Canada, your service won't facilitate texts and when I called you guys, you said it would take "3-5 business days". How is that acceptable and why should I remain with your company?

@freedomsupport Added US roaming and phone will not connect to data while in the USA. Please help

@freedomsupport heyo mind if I can get some help through DMs?