Freedom Mobile Outage in King, Ontario
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
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Freedom Mobile problems in the last 24 hours in King, Ontario

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Most Reported Problems:
- Phone
- (68.42%)
- Internet
- (19.30%)
- Total Blackout
- (7.02%)
- (1.75%)
- Wi-fi
- (1.75%)
- TV
- (1.75%)
Freedom Mobile in King, Ontario Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Freedom Mobile Issues Reports Near King, Ontario
Latest outage, problems and issue reports in King and nearby locations:-
Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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memo (@davhuh) reported from Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Jaded (@chimozy_charles) reported from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Yashy Murphy (@YashYanthi) reported from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Renan Ledoux (@renanledoux) reported from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Taige Smith (@BarackOTrauma) reported from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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No Match (@NoMatch_416) reported from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@freedomsupport I need support please check your inbox
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jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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FabSab44 (@Sab44Fab) reported from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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ana (@_ana__lynn) reported from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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ri 🇮🇳 (@___richb) reported from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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GraceReflex (@feettofeet) reported from Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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007 ⚛️ (@InevitableStan) reported from Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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dom dom (@domixiqueee) reported from Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Mike Whelan (@whelanmj) reported from Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Michael Nugent (@michaelnugent) reported from Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Duane Grady (@Renoversity) reported from Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
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Mike Whelan (@whelanmj) reported from Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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Laura (@llsebben) reported from Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
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Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Matt Rorabeck (@mattrorabeck) reported from Toronto, Ontario
Uh, @FreedomMobile has been down all morning and there hasn’t been a single word from them on social or anywhere. 😒 🙄
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Kev (@winsey77) reported from Newmarket, Ontario
@Shaw_CFL @alessiacara @FreedomMobile Your promoted ad sucks @Shaw_CFL and so did the half time show.
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Bruce MacNeil (@bruce_in) reported from Toronto, Ontario
Long term customer of @FreedomMobile really noticing the added cost since the Shaw takeover. Slow network as the clamber for nickels and dimes continues. #Mobility #Canada #Toronto
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Ted Butler (@tedbutler9) reported from Toronto, Ontario
@badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down
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Sungmanitu2018 (@anthony46938968) reported from Toronto, Ontario
I'm not impressed with your service @FreedomMobile We have danced enough ! Time to consider another partner.
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? (@DeanLubaki) reported from Toronto, Ontario
.@FreedomMobile staff at your Eaton Centre store said to me: "we can't just sell you a SIM we have to activate it". Hummm then why is there an online activation option? Your staff want their commission so bad they're lying to me?
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GOD's SON (@godsonwayesu) reported from Toronto, Ontario
@freedomsupport I need a free phone. Been a valuable customer for 5 years and I can't get a contract with you guys?¿ It doesn't make sense.
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何兆安 (@FreezaChin) reported from Toronto, Ontario
@thisisgrump @Rogers @FreedomMobile If anything I’m getting better reception in places where it used to be shit ie basement venues
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:-
Graeme (@fonebone45) reported
@freedomsupport Yes throttled wouldn't be an issue. Your throttling is not slow, it's stationary.
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CircularLogic (@CircularLogic89) reported
@GwapogiTalaga @freedomsupport Well, then you're expecting a National provider to offer the same rates as a Regional provider but provide more service.
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bizkitlimp (@valentindrums) reported
@FreedomMobile go **** yourself I'm cancelling my plans and numbers. Can't even trust you on the billing and now I have no service. ****
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𝕯𝖗𝖊𝖆𝖉 𝕻𝖎𝖗𝖆𝖙𝖊 (@CreepyXL) reported
@FreedomMobile Costs you nothing to give us many more GB than the bare minimum. And it isn't unlimited and that word should never be used. It is false advertising. It is a very limited couple of GB in a world where data is at its cheapest and then your connection is killed to barely a crawl.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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D.B a.k.a TheBoss (@BigBadBuc) reported
@FreedomMobile There service is absolutely shit ... stay all ******** away from this garbage
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Mel Psych (@Mel88lavitaloca) reported
@FreedomMobile 2- no further ahead to know about the promotion or to understand what may be possible if I want to upgrade to a new iPhone.I simply don’t understand how this business continues to run with such poor customer service it is completely frustrating!
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Mel Psych (@Mel88lavitaloca) reported
@FreedomMobile Here’s a question. I go into store because I received an email about a promotion and they are unable to help… i phone customer service and the noise in the background is SO LOUD that the person has repeatedly asked me to tell him what I’m calling about.
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#L18N (@KayleLeonard77) reported
@gimli_cat @FreedomMobile 50 percent of the time I have little signal I feel you
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Mark Goldberg (@Mark_Goldberg) reported
@ISED_CA @NavdeepSBains Lost in reporting of @NavdeepSBains mandate letter, was key section of @CompBureau report to #CRTC: • Mandated MVNO would hurt disruptors (@FreedomMobile @Videotron & @Eastlink) worst • May impact incentives to invest in high quality networks in Canada Hardly an endorsement