Freedom Mobile Outage Report in King, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in King, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in King and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near King, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near King, Ontario
Latest outage, problems and issue reports in King and nearby locations:
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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ShaeBriannaMusic
(@shae_brianna) reported
Is anybody else having issues with @FreedomMobile express pay/online/ in app paying their phone bill? Because this is the 3rd month and I’m just wondering why when I press “Continue” nothing happens…..super annoying. I don’t want to be on the phone for 10 minutes trying to pay
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.
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Aliamner
(@AliamnerLoL) reported
@FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here
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Sebastian Sylwan
(@sylwan) reported
@FreedomMobile your policies made it impossible to get your service no matter how hard I tried. 90 days cell history before I can get home internet?? I am moving my family to AB and I need both now, not 3mos later! (not to mention forcing the credit check on the service address)
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loolbox
(@loolbox2) reported
@alexa99 FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.
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Purple Crow TOHLPC 🦎
(@PurpleCrow27) reported
Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile
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loolbox
(@loolbox2) reported
@WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile you want your $754? I want $60 credit × 12 months of terrible service, dead lines, data not working. I paid my 2 phones at $150 a month always ontime and had ****** service.. @OttawaCitizen @ottawasuncom
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Erin
(@posteggme) reported
@freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.
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Jewel
(@S0jewel) reported
@FreedomMobile If I pay for my service and you freeze my account anyways and now ur asking to pay again....because it hasn't gone through yet are urside. That doesn't make sense #worstserviceever