Freedom Mobile Outage Report in Lanark Highlands, Lanark County, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Lanark Highlands, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Lanark Highlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near Lanark Highlands, Ontario

Latest outage, problems and issue reports in Lanark Highlands and nearby locations:

• Rick Barnes (@queerthoughts) reported 58 minutes ago from Lanark Highlands, Ontario

  @ColonelAngus17 @Bell @FreedomMobile I have very poor coverage at the farm. I get some at times but its not reliable at the farm. The big three are the only carriers. If I were just in Toronto, freedom mobile would be good. The Big three screw us all.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• st (@stalwar) reported a minute ago

  @freedomsupport I did. They want me to order through Amazon. I asked them to send when the system works - nobody seems to take ownership at freedom to sort out issues on your side...

• sue butler (@msuebeeCA) reported 5 minutes ago

  @freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.

• Nadeem Khan (@Dr_NKhan) reported 10 minutes ago

  @FreedomMobile it would be nice if your site worked to set up account online (tried for a week already). Now I’ll have to go to store to stare a NEW service and pay many fees. Is that a scam or is your site that terrible? #badtech #badservice

• sue butler (@msuebeeCA) reported 12 minutes ago

  @freedomsupport Okay. Well maybe you should hire more employees so that customer service feels like service.

• 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported 13 minutes ago

  @freedomsupport It's a Shaw outage. It's been going all day.

• Nike Mitts (@NikeMitts) reported 15 minutes ago

  Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

• st (@stalwar) reported 16 minutes ago

  @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

• st (@stalwar) reported 20 minutes ago

  @freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?

• 虎次郎@マグロが好き　Torajiro-chef (@goodry2) reported 21 minutes ago

  @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy

• David (@FreightGuy751) reported 22 minutes ago

  @freedomsupport You're missing the point, I already reached out & wasted over 2 hrs of my time with service reps that have no clue. And of course, you're a communication company that can't call and communicate with your customers, how ironic is that! I'd like compensation for my time!