Freedom Mobile

Freedom Mobile Outage Report in La Prairie, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in La Prairie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in La Prairie, Montérégie, Québec 03/20/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TopLeftCorner2 TopLeftCorner2 (@TopLeftCorner2) reported

    @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

  • ChrisNarduzzi Chris Narduzzi (@ChrisNarduzzi) reported

    @AnthonyLacavera @FreedomMobile We were with Wind/freedom 8 years ago or so, and it was the worst sevice we've ever had. Dead zones, roaming in our own home. Dropped calls. Just the worst

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile Just the worst company to deal with. Their parent /sister company, #ShawMobile, is just as sleazy. If your #cellphone account is with either run to damn near any other #mobility carrier. Like dealing with the worst used car salesmen ever. @ShawInfo

  • baseball_layne Layne Douglas (@baseball_layne) reported

    @freedomsupport @B3autifullK Not sure about double charging, but definitely some kind of payment system issues. I was in store today, paid my bill in-person, and they can see the payment apparently but it was stuck/not being reflected on my account. Apparently put a issue ticket in for it.

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.

  • ptbo_blonde Sheri (@ptbo_blonde) reported

    @EricaEhm @FreedomMobile When they were wind, I had a nightmare experience with customer service

  • Brian71640515 Brian 🇨🇦 🇮🇪🇷🇸🇺🇦💉💉💉 (@Brian71640515) reported

    @freedomsupport All unknown callers go straight to voicemail for a few weeks now. This has been going on for 8 years at least. Chinese robocallers and others harassing my phone. It never stops, and they keep using new fake numbers each time. I hope STIR/SHAKEN can be active on iPhones soon!

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport A lot of song and dance. I’ll wait to see any results. The runaround just to get basic service from @FreedomMobile is ridiculous.

  • haaye_tatta HaayeTatta (@haaye_tatta) reported

    @freedomsupport Well its very disappointing that Freedom Mobile is not removing my iphone from blacklist, However i paid all of the due bills, and wasting three to four hours evryday with the chat support but are not helping me with it