Freedom Mobile

Freedom Mobile Outage Report in La Prairie, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in La Prairie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in La Prairie, Montérégie, Québec 03/27/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @FreedomMobile hey freedom, I’ve been waiting 4 days for management to call me about an issue with phone. Fancy escalating the issue and getting someone to sort it out? #SortItOut

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.

  • jenn @jenn (@jenn) reported

    @freedomsupport I figure I am saving more than $30/mo on my existing plan, vs your current plan that almost offers the same features. So overall, it makes sense to just shut up and wait for a device when my current device falls outside of Apple's support.

  • gaelan_mccrea Gaelan McCrea (@gaelan_mccrea) reported

    @freedomsupport My phone has no data connection. It says its connected to the nationwide network and is roaming, and that's fine. But I can't load a webpage or anything. I just don't have an internet connection.

  • SK077879861 SK (@SK077879861) reported

    I had the worst exp with @FreedomMobile today! The service reps at 200 Dufferin street store are the worst, not friendly and they have this DONT CARE attitude towards customers. I req any1 planning to go for @FreedomMobile as their network provider think twice!

  • wzver Will Zver (@wzver) reported

    @FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?

  • gilliankortje Jiggs (@gilliankortje) reported

    Oh hey there twitter. Just popped back on after a few years to tell you all that @FreedomMobile is a sack of ****. Just spent 4.5 hours chatting with customer "service" because they ****** up a phone plan and refuse to fix it.. Anyways, that's all. Do not use this provider.

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @freedomsupport Hi freedom. I was advised I would receive a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.

  • manisukhi mani brar (@manisukhi) reported

    @FreedomMobile Very disappointing , got phone on 24th and not returning today giving silly excuse that phone is pre-ordered. At least should be courteous with the old customer and please don't give wrong excuses. There is no such policy that a customer cannot return pre-ordered device .

  • blushellneon Ryan Thomas (@blushellneon) reported

    @USATAlexHSingh @FreedomMobile "Pre-order" for zfold3 on September 4th, retail location. rep "I have no information sorry! maybe cancel it?"... really? this is sad.