Freedom Mobile Outage Report in La Prairie, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in La Prairie, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Freedom Mobile
Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near La Prairie, Montérégie, Québec
The most recent Freedom Mobile outage reports came from the following cities: Montréal.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bennett
(@bennettchin) reported
@FreedomMobile Too bad you can’t tell me the cost of my monthly plan when I call your customer service to ask.
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Katie
(@k_4tie) reported
@FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?
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voting account for Shawn
(@Samia16729186) reported
@TheJUNOAwards @ShawnMendes @FreedomMobile Bad reputation STREAM WONDER #JFCShawnMendes
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Trevor Fedan
(@Trevorglove) reported
@FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?
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matty🥕
(@mattybigslop) reported
Hello @FreedomMobile I’d like to file a complaint
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Like, I spent multiple hours and 2 months chasing down my LG phone, you still tried to ambush me with the $30 fee nobody could be bothered to mention (Walmart's marketing, fyi, makes literally no mention of this. I checked!) And... now I'm caught doing it again? Really?
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Jon
(@Jon49071940) reported
@freedomsupport Not something you can test obviously, but we are not sure if we could even make an emergency call if needed?. Last outage was 47 continuous hours, hopefully nobody has any issues during this time.
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Janet Glassford
(@JanetGlassford) reported
@FreedomMobile - I'm calling Federal Gov't here in Canada - 1 800 859-8281; why won't my Oh Canada [Canada-wide call/text plan] allow this? Offices are closed due to Covid; this is essential service - pls resolve. Thanks.
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Matthêw j
(@m_mightyjay) reported
@freedomsupport I still can’t login into my account