Freedom Mobile

Freedom Mobile Outage Report in La Prairie, Montérégie, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in La Prairie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in La Prairie, Montérégie, Québec 03/24/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyPa58647577 Kelly Pacheco (@KellyPa58647577) reported

    @freedomsupport are you guys having phone issues in London Ontario? Can't receive calls

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile is there an email address to the headquarters of Freedom I can have to talk about the exceptional service of a rep? If so please send it to me.

  • JuanVMaya Juan Jose Vanegas Maya (@JuanVMaya) reported

    @freedomsupport Also, it would be nice if your agents responded to the live chat you suggest. I've been "connected" to two different agents, but neither of them respond to any messages. Kind of a bad experience, don't you think?

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @freedomsupport worst experience ever taking to your support staff

  • feedinghand simptober (@feedinghand) reported

    I am begging for a new phone plan. Release me from @FreedomMobile's shackles pls god damn December can't come faster 😭

  • pblagojevic Predrag Blagojevic (@pblagojevic) reported

    All that time they have been refusing to issue a refund and kept offering me additional coverage through their other, "nationwide" network, which have to be paid additionally. Eventually I had to reach out to @CCTS_CPRST. #Avoid @FreedomMobile

  • joeyterrien JoeyT (@joeyterrien) reported

    @FreedomMobile is there phone issues in London ON my phone won’t receive calls

  • feedinghand simptober (@feedinghand) reported

    @trxxvis @FreedomMobile Yes bestie. We gon get some new phone plans. Bye to the service provider that thinks areas like Muskoka should incur roaming charges 🤧🤔

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @FreedomMobile your call center staff are useless and rude.

  • facethemusic16 facethemusic (@facethemusic16) reported

    @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.