Freedom Mobile

Freedom Mobile Outage Report in La Prairie, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in La Prairie, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in La Prairie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in La Prairie, Montérégie, Québec 02/21/2026 13:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ChountalosG George Chountalos (@ChountalosG) reported

    @FreedomMobile gave me a horrible experience. Spent 10 hours on my phone with 5 different agents just to port out my number. In the end they couldn't do it for the most ridiculous reason I every heard. I am beyond dissapointed. No freedom here. #badservice

  • F_Z_Official Farhan Z. (@F_Z_Official) reported

    I wouldn’t recommend @Rogers due to its shady practice. I opted out of roam like home and use the line as backup only as I have grandfathered plan of @FreedomMobile that includes US roaming. Still I got charged for a day of service. How come @RogersHelps?

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport There are know issues at the time as two people have told you so. It came back online. Look at the server logs to verify and if you are so inclined apologize.

  • MediaMilly Cathy Quinton (@MediaMilly) reported

    @freedomsupport I'm a current customer. I'd like to get my son on a better cell phone plan. He's currently being gouged by another provider. Does anyone offer unlimited data?

  • somarketingjay fullysending.eth (@somarketingjay) reported

    @freedomsupport I will reach out publicly so you fix the problem, thanks! Hopefully after day 4 we can get something working team!

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.

  • valdaymusic Xander Valentine (@valdaymusic) reported

    Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔

  • edditingy Eddie (@edditingy) reported

    @freedomsupport can’t log into MyFreedom account as the page is down, and the app isn’t working either atm

  • ruthirwinlee Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario

    @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

  • dav48896852 John D's_soccer2022 (@dav48896852) reported

    @freedomsupport The only solution that is satisfactory to me is what is already done Freedom mobile has lost a customer that was with you for over 6 years Amd lost him permanently now