Freedom Mobile

Freedom Mobile Outage Report in Medicine Hat, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Medicine Hat, Alberta 12/20/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kaivlr__ 시은¹ᐟ (@kaivlr__) reported

    @sorrowfulhappi @FreedomMobile damn, i can't even see it

  • GTM618 Gamer Graham (@GTM618) reported

    @aceofhertz @FreedomMobile But the thing is we have had freedom since 2014 and these phones since 2023. Wife never got the message only i did. But nothing beforehand to advise. Plus even their tier 2 support claimed they had no idea. Claimed it was phishing but there was no link and no number associated

  • LeGoatManinVan LeGoatNacho (@LeGoatManinVan) reported

    @FreedomMobile any reason why my service is showing as 3G only?

  • youaregonee C✨ (@youaregonee) reported

    @FreedomMobile I have been trying to text your costumer service on WhatsApp but have received no reply.

  • Slaterandsons BOOMSHAKALAKA🇨🇦 (@Slaterandsons) reported

    @FreedomMobile . @FreedomMobile your call centre employees are as useless helping a paying customer as a three dollar bill. And your branches are just as useless can’t help with freedom internet what a joke

  • RickHorn72 Rick Horn🇨🇦 (@RickHorn72) reported

    @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company

  • litvybzonly Jtoolitforu (@litvybzonly) reported

    @FreedomMobile stop ******* up the connection at night time yall not making my text go through when it’s night time why are people saying they just receiving my text messages that’s 24 hours ago, provide better quality service to your clients and customers thank you .

  • deifapero pesz wesz (@deifapero) reported

    @FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time

  • Stewmeak Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @FreedomMobile How’s does full bar LTE get me zero online reception. Will be ending this terrible service in a few months thankfully

  • hiam_betty89651 betty hiam (@hiam_betty89651) reported

    @FreedomMobile my payment is due Nov 7. I want to cancel my service. Why do I have to pay Nov bill note in order to cancel??? Is this not pay in advance billing??