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Freedom Mobile

Freedom Mobile Outage Report in Medicine Hat, Alberta

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Medicine Hat, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • suicidalharl3y
    DevilInDisguiseWearingAHalo.🖤 (@suicidalharl3y) reported

    I think my data is back? I have no clue what is going on. Is @FreedomMobile having issues?

  • TopLeftCorner2
    TopLeftCorner2 (@TopLeftCorner2) reported

    @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

  • FlipFlapp
    187 Proof (@FlipFlapp) reported

    @freedomsupport Why did you wait almost 5 hours to report an update? You could have probably avoided thousands of calls to your technical department.....I was in Scarborough and all the way to Hamilton and the service is down since 9am.

  • mikropickard
    Michael Pickard (@mikropickard) reported

    @freedomsupport I've been having issues with my data for at least the last 4 hours.. I hope it's resolved soon!

  • CostaLariva
    gi_gi (@CostaLariva) reported

    @FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

  • DLG1326
    💜gRaCiE⁷lOvEz𐤀KWEE N KINGKOO💚 (@DLG1326) reported

    @FreedomMobile WHY IS THE DATA NOT WORKING MUCH IN RICHMOND HILL😭😭😭

  • Kellryth
    Kelryth 🇨🇦 (@Kellryth) reported

    @DOPEboyTHC @freedomsupport wow, my first outage in what 5 years I think. Or maybe I just keep missing it. I had more outages with bell mobile than I do with Freedom. I can't comment on any other mobile company.

  • Zorak_Moltar
    Lol (@Zorak_Moltar) reported

    So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.

  • CostaLariva
    gi_gi (@CostaLariva) reported

    @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.