Freedom Mobile Outage Report in Medicine Hat, Alberta

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported a minute ago

  @freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?

• آمنہ خان (@AmnaKhan56) reported a minute ago

  @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer

• Nicole (@Nicole013) reported 2 minutes ago

  @FreedomMobile @freedomsupport I'm upgrading one of the phones on my account. I've been a customer for years. why can't I get the same deals as new customers?

• PWARF (@Chaosden666) reported 5 minutes ago

  @freedomsupport According to the app it looks like she may have maxed out her data. But I thought she gets unlimited data just at a slower speed when she tops out could that be the problem

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 7 minutes ago from Toronto, Ontario

  @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

• Craig (@Craig69440669) reported 8 minutes ago

  @freedomsupport I would love to call. However, the sim card is not working! Also, I want help, not an excuse why your customer service agent cannot deliver customer service. If there are too many customers contacting them, hire more people.

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 10 minutes ago

  seriously though @FreedomMobile can you explain to me why my data still won’t renew even after i’ve topped up my account? by the time it does actually renew i’ll need to top it up again because in 3 days the amount in my account has gone down? this is insane

• Craig (@Craig69440669) reported 10 minutes ago

  @freedomsupport I tried to get help but jhay took so long in answering that I left.

• Paul M (@pmifsud) reported 11 minutes ago

  @freedomsupport And you call yourself a communications provider even though your customer service cannot not perform outbound calls. Utterly disappointed. I’m not typing my issue you out to you. Call me if you are serious, otherwise take note folks. This outfit is a joke!

• Who Dis (@WhoHak) reported 12 minutes ago

  @freedomsupport Y’all are still frauds!!!! We had to behave like hooligans over the damn phone for y’all to process that offer y’all promised. Next time the police and credit card fraud department will be on the call with us.