Freedom Mobile

Freedom Mobile Outage Report in Medicine Hat, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Medicine Hat, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Medicine Hat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Medicine Hat, Alberta 12/20/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • ManjotGilSingh Manjot Singh Gill (@ManjotGilSingh) reported

    @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

  • okaygj_ Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • pkphilip Phil Kwong (@pkphilip) reported

    @freedomsupport Phone is working fine, just this particular area has poor coverage since 2020. I am hoping someone would report this so you guys can improve.

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    @FreedomMobile I really have been needing help for days to have a receipt of my deposits to show them at work, can you help me?

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    every month some new problem when paying my plan 😫 I’m tired @FreedomMobile

  • str4wb3rryacai 𝟡𝟡𝟡 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

  • DeMarcus_Jonesy Tiffany Jonesy (@DeMarcus_Jonesy) reported

    @freedomsupport potential local cellular outage in dundas ON starting around 1am EST or earlier. Getting nationwide but no local, and I always get full bars at home where it’s currently hard down.

  • TrishaHarriso20 Sassy 💉 💉 💉 💉🌈 🌈 (@TrishaHarriso20) reported

    @FreedomMobile I have 1 gig high speed on Mt cell phone and 10 gig regular. I've used 1.17g of regular bit am having problems with my data. Why would this be happening?

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.