Freedom Mobile Outage Report in Montréal, Québec

The latest reports from users having issues in Montréal come from postal codes H1H.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	17 days ago
Montréal	Total Blackout	2 months ago
Montréal	Phone	2 months ago
Montréal	Total Blackout	5 months ago
Montréal	Total Blackout	6 months ago
Montréal	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Zain (@syedzali71) reported 6 minutes ago

  @FreedomMobile y’all genuinely trash why do I not have service at home😭

• Munisha Manocha (@MunishaManocha) reported 8 minutes ago

  Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)

• jennifer stephens (@ohnojen) reported 9 minutes ago

  @FreedomMobile Hey how about you address the customer service and not worry about resolutions. Instead assist customers and then worry about this other stuff. Lots of angry people about service and silly policies

• Adorkable Grizzly (@AdorkableGBear) reported 10 minutes ago

  @freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.

• Mehta Parth (@parth_mehta_98) reported 11 minutes ago

  @Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement

• Nïc Cuntÿ (@nicolecounty) reported 11 minutes ago

  @FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother

• jennifer stephens (@ohnojen) reported 13 minutes ago

  @FreedomMobile If only you would assist your current customers instead of tweeting my advice is to Pay a bit more and go with a different company. This company has yet to assist me. Not once. Not ever. I literally beg for service

• planet sandwich (@pIanet_sandwich) reported 13 minutes ago

  @FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.

• Nïc Cuntÿ (@nicolecounty) reported 18 minutes ago

  @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

• Valentina (@Vals_lobo) reported 21 minutes ago

  @FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586