Freedom Mobile

Freedom Mobile Outage Report in Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Montréal, Québec 11/30/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • spurplex1 DYLAN ***** (@spurplex1) reported

    @freedomsupport i don’t have any service on my phone

  • owolve NISARG ADHVARYU (@owolve) reported

    @freedomsupport you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved

  • JanetGlassford Janet Glassford (@JanetGlassford) reported

    Morning @FreedomMobile trying to contact you via iOS Message & link leads to a page w/ no fields to fill out!! pls connect, I've got an issue, I need help w/! Cheers, Janet

  • WilsonYVR Wilson (@WilsonYVR) reported

    @FreedomMobile I can't send or receive SMS between Bell Mobility for over an hour, it's midnight now. All avenues of support of closed? What's up with that?

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.

  • sweetangel1936 Sandra (@sweetangel1936) reported

    @freedomsupport I've already called customer service enough times to know nothing will be done once my contract is up I'm leaving and going back to Fido

  • Deancandoit its up to me (@Deancandoit) reported

    @FreedomMobile hi just read your article on blacklisted phones. My phone is blacklisted, but it works on Vodafone here in the UK but doesn’t any other network. EE told me it’s blacklisted. So how can it work on 1 network and no others. Thanks

  • tracieannv Splashyygirl (@tracieannv) reported

    @FreedomMobile hey freedom, asking for a friend, why does it make more sense to have more customer reps in your store than customers? Watching customers look in and walk away.....

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport I have been contacting you guys since then and again, I was told to wait for 3-5 business days, three times. nothing happens. I tried to cancel the order and buy my phone elsewhere, and again, the answer is no. you tell me what can I do now?

  • Liu10anT Liu10anT (@Liu10anT) reported

    @FreedomMobile maannn it was a good run.. but it's time to move on.. for now.. Thanks for the cheap monthly plans and spotty data service in the woods..