Freedom Mobile

Freedom Mobile Outage Report in Montréal, Québec

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Montréal, Québec 01/27/2026 20:05

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Montréal, Québec

The most recent Freedom Mobile outage reports came from the following cities: Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport Poor does not explain it.

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @CJMELondon @freedomsupport You got a phone call from a human? Holy ****! I would’ve talked to her but not give her any info.What time does desponded talk to a total stranger

  • Marilyn0926 Marilyn Nicholls (@Marilyn0926) reported

    @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

  • loraanjos Lora Anjos (@loraanjos) reported

    Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

  • BariWasaf Wasaf Bari (@BariWasaf) reported

    @FreedomMobile I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    @FreedomMobile paid for 40 gigs only getting 20 and customer service refuses to fix the problem? What has happened to Freedom? Right now I am out 80 gigs and counting!

  • helenle_ (@helenle_) reported

    @freedomsupport hi I need to send an email about my experience yesterday with a really helpful employee of yours. Can you help with this?

  • CJMELondon Colin In London (@CJMELondon) reported

    In all of the years that I've been a Wind Mobile/Freedom Mobile customer, I have never received a phone call from a live representitive about my bill being overdue until today. Seems suspect, so I didn't give her any information. @freedomsupport? Any comment?