Freedom Mobile

Freedom Mobile Outage Report in Montréal, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Montréal, Québec 02/20/2026 05:45

February 20: Problems at Freedom Mobile

Freedom Mobile is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile what time can I contact someone over the phone? I'm trying to call since 9am and once I'm through to speaking to an agent, they hang up!

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile - worst phone company with worst customer service. Zero service with huge bill

  • laine_butler Laine Butler (Ashwell Woodland) (@laine_butler) reported

    @Fidomobile is honestly the worst. Wont price match with @FreedomMobile and i've been a customer for years. Guess it's time to switch!

  • Travispenner TP (@Travispenner) reported

    @freedomsupport I'm livid. I paid my bill through banking earlier this week and today your company took out the same amount on my visa when i NEVER signed up for autopay and ALWAYS refuse it. You are dangerously close to losing my business

  • sikntrd15 Billy (@sikntrd15) reported

    @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

  • Rajneet51151863 Rajneet (@Rajneet51151863) reported

    @freedomsupport trying to reach out you guys since morning and no luck.Never seen such bad support. Phone wont connect ,no one reply on chat,there is no information online why there is delay in response.Not only i was frustated with the network coverage and data speed now this.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile has the worst service

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @freedomsupport @kzarash Your network is non existent, keep looking

  • strivem Strive M. (@strivem) reported

    @FreedomMobile Your site is not working for new customers when your cart is ready and you want to checkout.

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile is the worst. Pay more to have piece of mind.