Freedom Mobile Outage Report in Montréal, Quebec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (31%)
- Total Blackout (6%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Montréal, Quebec
The most recent Freedom Mobile outage reports came from the following cities: Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Pointe-Claire
|
Phone | 16 days ago |
|
Montréal
|
Internet | 4 months ago |
|
Montréal
|
Total Blackout | 5 months ago |
|
Montréal
|
Phone | 5 months ago |
|
Montréal
|
Total Blackout | 8 months ago |
|
Montréal
|
Total Blackout | 9 months ago |
Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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RHO (@TravelEatAwe) reported@freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. #@CCTS_CPRST
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NK (@user91234567) reported@FreedomMobile You guys are the worst. It's been 5 days since I requested to change address of my connection and still no response from you guys. Ref no NGV0424918
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★ Jim Bugg ★ (@jimbugg) reported@JustinC99 @TELUSsupport I think it's an overall cell service issue. I'm on @FreedomMobile + I have to stand out in my backyard to make a call about 80% of the time. Tough way to run a business.
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Brandon (@brndnlssl) reported@chatrmobile Fair trade guys, I'll wait those 5 days AGAIN for a simple refund but you have to send me the number for @FreedomMobile. Least you can do after dicking me is help me find a proper cell service
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Kyle - fully vaccinated (@CreatePerhaps) reported.@freedomsupport Hi! A friend has been receiving duplicate texts from me for months. Usually, it's not so bad and its once or twice, but today it's really bad. He sent screenshots so I know he isn't kidding around. I'm with freedom, he isn't. Can you help?
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Rachel Kennedy (@rachieannek) reported@freedomsupport This was an ongoing issue from yesterday and I am waiting for an update. Apparently it was happening to multiple customers.
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ketul kansara (@KansaraKetul) reportedWhen I have 10GB data added in my plan one year ago I confirmed if they charged me extra for that but customer service said @FreedomMobile randomly select customers and give them bonus data as complimentary. it’s not stick with plan so not charge and now they removed bonus data.
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Richard A Murray (@knightrider2007) reported@FreedomMobile @SamsungCanada I'd like to capture the sport you guys providing customer service. Do you know what that means? I'm trying to get a phone, and online it says it's available, but the guy I called about your special deal for customers says it isn't, so I dm'd your service people for an update
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Maria Miccoli (@sistermedia) reportedBEWARE SCAM! @freedommobile employees telling customers to cancel bank payment and give them cc# instead. DO NOT DO THIS!
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Jeff Marsh (@jeff_marsh) reported@Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!