Freedom Mobile Outage Report in Montréal, Quebec
Why is my Freedom Mobile service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Montréal come from postal codes H3B .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Montréal, Quebec
The most recent Freedom Mobile outage reports came from the following cities: Montréal, and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
|
Phone | 4 days ago |
|
Pointe-Claire
|
Phone | 20 days ago |
|
Montréal
|
Internet | 4 months ago |
|
Montréal
|
Total Blackout | 5 months ago |
|
Montréal
|
Phone | 6 months ago |
|
Montréal
|
Total Blackout | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Cisco Pup 🏳️⚧️🐶🏳️⚧️ (@Wolf_Cisco) reported@freedomsupport I'm having connection issues in Vancouver. No balance overdue and my phone says its connected to the network but I have no data but I can still make calls
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thatGuy (@chefshithead85) reported@FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention
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thatGuy (@chefshithead85) reported@FreedomMobile why are you still harassing me? I told you to cancel my account and have been living without a phone number for well over a month now due to your inability to allow me to pay. Kindly leave me alone! You’ll not be getting a dime! I spent over a week TRYING to pay
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Leland Dieno (@LelandDieno) reported@FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....
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Abe Froman (@arandommoe) reported@FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.
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Stephen (@StephenHeaps) reported@freedomsupport for the past couple months I’ve been getting notified of a carrier settings update on iOS. It has never worked, and is still at v50. Seems like something configured wrong somewhere? cc @AppleSupport
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😷 b{ri}ot grrl (@caffein3_fiend) reportedalso now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃
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ray ganong (@rganong) reportedVery poor customer service experience with @freedommobile #Frustration
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F (@f_shithappens) reported@freedomsupport @MajSiddiqui You sure you still have this policy? I been spending the last week trying to return the device that I bought from your store couple days ago. You have a terrible customer support, I still couldn’t return the device and already talked to 6 agents today!
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Priest (@Priest_double) reported@freedomsupport Hello! I will leave Canada in August. How can I cancel my mobile phone number and mobile phone plan,please？