Freedom Mobile service status in Montréal, Quebec
Why is my Freedom Mobile service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Montréal come from postal codes H3B .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Freedom Mobile
Freedom Mobile is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Montréal, Quebec
The most recent Freedom Mobile outage reports came from the following cities: Montréal, and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
|
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Phone | 5 days ago |
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Phone | 21 days ago |
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Internet | 4 months ago |
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Total Blackout | 5 months ago |
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Phone | 6 months ago |
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Total Blackout | 8 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Varnai (@PeterVarnai3) reported@freedomsupport Hi, my service has been down since yesterday evening (no data, no texts/calls). My payment for April was automatically deducted a day prior. I also cannot access my online account - after sending a security code to my email, it just gets stuck. Any tips?
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DR. M.F. BABA FROGMAN (@DRMF_FROGMAN) reportedtruly, @FreedomMobile would be an incredible service... if it worked at all 🙃 thanks for absolutely nothing, all the time.
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Brian Mahoney @Brian_Mahoney@mas.to (@_BrianMahoney) reported@FidoSolutions The notice was buried in your abysmal account details. Regardless, I/we have other options now. @freedomsupport and @Videotron offer better plans at better prices. Was the $2 worth losing a customer? A five year customer?
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CanadianRaccøøn (@CanadianRacc00n) reported@FreedomMobile I am having issues with the app but I want to be able to get a new phone plan that gives me more data per month. Mainly because I fly through my data in less than 2 weeks.
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🟣🖍♋🦀❤💙Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🐘🦀 (@mysticcshadow) reportedYo #FreedomMobile where is my phone service at?
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Dylan Freeman-Grist 🍁 (@freemangrist) reported@freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?
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🕊🎀 (@ciggmar) reported@freedomsupport hi! Is there some sort of network problem? I cannot send or receive texts and cannot make any calls. Really frustrating when my employer needs to reach me by phone and can’t get a hold of me.
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Jenn Jenn (@indi_jenn_ous) reported@APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.
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Donato (@donatorinaldii) reported@freedomsupport I’ve already done this but I still can’t get an esim until the 25th of April when my billing cycle restarts, unfortunately I need this solved a lot sooner then that. If you’re able to provide me an answer, I would love to get on the phone with someone that could possibly help me.
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Stan 🇿🇼🇨🇦🇺🇸 (@tipeiomaserious) reported@FreedomMobile not happy with the level of service provided by your associates and your vendor Likewise. I need my phone repaired ASAP, mailing it in for repairs without a temp replacement is not an option. 10 year customer with 4 lines... 😞😞😞😞😞