Freedom Mobile Outage Report in Montréal, Québec
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Montréal, Québec
The most recent Freedom Mobile outage reports came from the following cities: Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Pointe-Claire |
Phone | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Phone | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@mgh0T8) reported
@freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?
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Jon
(@Jon49071940) reported
@nathanyyc @freedomsupport Are you using the app? I have had issues with it in the past. I can logon via web browser firefox. Try mobile view first, but if you still have issue try "desktop" view, sometimes the multi factor authentication pop ups don't display correctly.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?
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Trevor Fedan
(@Trevorglove) reported
@FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?
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Bennett
(@bennettchin) reported
@FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail
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Shiwangi Singh
(@iamshiwangis) reported
@TTChelps @tconnect I use @FreedomMobile but have received any network in the running subways
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VICKY AGARWAL
(@VICKYAG38587148) reported
@FreedomMobile Hi. I am currently using the postpaid plan. I would like to change to prepaid. I am currently outside Canada. I tried calling the international freedom customer care number but it's not in service. What am I supposed to do?
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ashley ∞
(@ashmeloche) reported
@freedomsupport Can you explain more what that means? I want to drop down to the $55 plan instead of $80 plan I don't need 15GB of data in lockdown. I don't want to pay $878 for that change
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ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ
(@nathanyyc) reported
@freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.
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matty🥕
(@mattybigslop) reported
Hello @FreedomMobile I’d like to file a complaint