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Freedom Mobile

Freedom Mobile Outage Report in Montréal, Quebec

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Montréal, Quebec

The most recent Freedom Mobile outage reports came from the following cities: Pointe-Claire.

CityProblem TypeReport Time
Pointe-Claire Phone 15 days ago
Montréal Internet 4 months ago
Montréal Total Blackout 5 months ago
Montréal Phone 5 months ago
Montréal Total Blackout 8 months ago
Montréal Total Blackout 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mahonzzzz
    - (@Mahonzzzz) reported

    @freedomsupport Every time there’s clouds your service goes to ****. Not to mention if I leave a major city I have **** all for reception. Your service is a joke.

  • CmnSnc
    Just_Dad (@CmnSnc) reported

    @FreedomMobile I can't recommend @FreedomMobile. Long complaint wait times (often not able to reach anyone), top up funds missing from account, no standardized billing statements. Very disappointing. More work to move carriers but poor customer service + missing funds is not acceptable.

  • InfoMariette
    Mariette Stephenson (@InfoMariette) reported

    @freedomsupport @FreedomMobile still waiting to have issues with your company resolved. Third time in a week that back office has NOT called during agreed time!

  • Charlot31041072
    🌈🇨🇦🍁Mocha 🍁mom -Charlotte 🇨🇦✌️ (@Charlot31041072) reported

    @freedomsupport Well maybe help people who have it . Is G5 still in beta version .I sure don’t want it 🤮

  • chisomilokah
    Chisom Ilokah (@chisomilokah) reported

    @freedomsupport what is going on with your network lately. Been losing service in areas where I typically have service. Is there a current problem I should be aware of?

  • richard_vickery
    Richard Vickery (@richard_vickery) reported

    @freedomsupport That just tells me that your network is nothing but ****

  • RantingCanadian
    Darryl J. Woytkiw (@RantingCanadian) reported

    @freedomsupport Not at your prices sorry dropped calls cost me big money. It is bad enough cell phone service in Canada is over priced I am not going to pay over priced and sub standard. But good luck out there.

  • Mahonzzzz
    - (@Mahonzzzz) reported

    @FreedomMobile your service is so ****. I wish I changed. **** my life.

  • RantingCanadian
    Darryl J. Woytkiw (@RantingCanadian) reported

    @FreedomMobile Problem isi would never pay what you charge for services given your poor coverage and unreliable services About 6 people I work with are with you and I was years ago Dropped calls even in the city, poor service and hardly work out site the City Virgin Bell Telus and Rogers work

  • MayankY11
    Mayank Y (@MayankY11) reported

    @FreedomMobile 1/2..I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later.