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Freedom Mobile

Freedom Mobile outages and service status in Montréal, Quebec

Why is my Freedom Mobile service not working?

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The latest reports from users having issues in Montréal come from postal codes H3B .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Montréal, Quebec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Montréal, Quebec

The most recent Freedom Mobile outage reports came from the following cities: Montréal, and Pointe-Claire.

CityProblem TypeReport Time
Montréal Phone 5 days ago
Pointe-Claire Phone 21 days ago
Montréal Internet 4 months ago
Montréal Total Blackout 5 months ago
Montréal Phone 6 months ago
Montréal Total Blackout 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveSfmg54
    Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Been a customer for at least 5 years, service was bad then, stuck with then thinking it would get better , just **** now don't even get a signal at home now ! **** you freedon put up with this bullshit long enough

  • Haqanwar
    Dr Anwar Hawk (@Haqanwar) reported

    Sorry to representative from @FreedomMobile I was talking to. As she was talking about her service and the survey, the call dropped. It may have felt rude but I wish to tell her that she was excellent and call dropped automatically.

  • realves85
    Renatinha Alves (@realves85) reported

    @FreedomMobile why I’m getting charged for roaming fees even though I have never been outside Ontario??? This is ridiculous!

  • Ms_Habibi_
    Sa'ada Habibi (@Ms_Habibi_) reported

    Fck @FreedomMobile and I said that ****

  • sqwabb
    Stanley Q Woodvine (@sqwabb) reported

    @NienorGT @FreedomMobile You may be correct about Gorilla Glass. My 2017 XCover 4 had Gorilla Glass 5 and in a year of use never suffered so much as a hairline fracture. My LG K61 has scratch-resistant glass topped by tempered protective film and after a year the glass has several hairline fractures.

  • barrellist
    Grant Elio Biggs (@barrellist) reported

    @FreedomMobile - any chance of me ever getting my account credit balance back? It's been a year and a half and everytime I contact customer service they say that they are issuing another check and it never shows up?

  • NienorGT
    𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported

    @sqwabb @FreedomMobile (Also, my Samsung Tab 8.4 (2020) have the worst WiFi performance of all my devices)

  • NienorGT
    𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported

    @sqwabb @FreedomMobile Sadly, I can’t relate to your experience since I have the privilege to not depend on free WiFi. Maybe iOS is more strict than Android and thus more fussy on bad networks. But I can tell you that the hardware inside the iPad is better.

  • ro4lol
    Ro ➕🔥 (@ro4lol) reported

    @FreedomMobile Fix your crappy reception and your name is a misnomer

  • noeldrawsstuff
    Noel Draws Stuff (@noeldrawsstuff) reported

    I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.