Freedom Mobile outages and service status in Montréal, Quebec
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Montréal, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Montréal, Quebec
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Sue T (@pieface2010) reported@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
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Purna Kumal (@kumalpurna1) reportedYou guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?
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Neeraj Bagai (@neeraj_bagai) reported@FreedomMobile Unable to get thru your customer service, can you please help
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
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ShadowMonk (@4ndrewrhodes) reported@FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.
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The Lenis (@LenisTheOrca) reported@FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Testezlaf (@testezlaf) reported@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!