Freedom Mobile Outage Report in Montréal, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Montréal, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• N.C (@NicoleB67208826) reported 54 seconds ago

  @FreedomMobile what is up with your network? I’ve had no service since yesterday?

• Rajan Tyagi (@rajantyagi16) reported 3 minutes ago

  @FreedomMobile worst customer service experience. Wanted to migrate from prepaid to postpaid. Had a credit check at the store. Asked the customer care representative to migrate. Instead of migrating me to postpaid he transferred me to another prepaid plan.

• Lady Kate (@Kate_Bunni) reported 5 minutes ago

  Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

• Marissa S (@Marissa44670625) reported 5 minutes ago

  @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

• Linda Duende 🌈❣🍁 (@LindaMacIver) reported 9 minutes ago

  @freedomsupport Not a previous customer, came from private number and gave a fake website. I am trying to report this as dangerous. Where do I "reach out"

• Ambre (@Ambre24777994) reported 10 minutes ago

  @FreedomMobile I do NOT recommend freedom mobile to anybody. I’d rather pay out the *** to a company that has full service everywhere than to pay out the *** to a company that cuts out everywhere including major cities.

• dillweed3000🏳️‍🌈 (@rosespringer_) reported 12 minutes ago

  Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

• Gavin Quinn 🌹 (@realgavinquinn) reported 12 minutes ago

  @freedomsupport I went over my 5gb plan but the speed has slowed down to the point of it being unusable. My plan is supposed to be unlimited. I'm fine with slower speeds, but not to the point that apps just don't work at all. Please help/DM me. Thanks

• Danny Hype (@realdannyhype) reported 14 minutes ago

  @freedomsupport I live in Alliston, ON and since Sunday my cell service has been down. Is there something going on? Someone I should contact about this problem?

• dillweed3000🏳️‍🌈 (@rosespringer_) reported 15 minutes ago

  Shy is @FreedomMobile Always charging me some bullshit fee. Its always something new. Im so tired of being a customer of theres