Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 01/23/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lukemteacher Luke McPherson (@lukemteacher) reported

    Hi @freedomsupport - is there a service outage in North York? We have no phone service here.

  • LonghugJessica Jessica (@LonghugJessica) reported

    @freedomsupport This is not a one-time payment, you are on financial support now until you are richer than a retail company

  • brademes Brad Emes (@brademes) reported

    @freedomsupport problems in North York??? Phone signal keeps cutting out!

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @freedomsupport It doesn’t seem like normal protocol to me when I have spent over 6 plus hours on the phone plus having to go to a Freedom store for security issues that keep happening over and over again. Last time I was credited why not this time?

  • r3quiredreading Patrick Cartlidge (@r3quiredreading) reported

    @freedomsupport I would, but when I need to send a message about this problem, there’s either ‘No Service’ or you throttle my data.

  • nexlk yeah (@nexlk) reported

    @FreedomMobile why do accounts get put into 4 month upgrade lockout for late payment? And why isn't this made clear in the payment due SMS? I don't use pre auth because I want to see the payment amount each month. I assumed the worst case was a late fee.

  • Kimbo74467683 Kimbo (@Kimbo74467683) reported

    @FreedomMobile seems like the network is down?

  • Wojssource Woj's Source (@Wojssource) reported

    Is there a worse phone company than @FreedomMobile ? Easily the worst service provider.

  • alexdabrows Alex Dabrowski (@alexdabrows) reported

    @freedomsupport Can u assist? Appears my text msgs going out over past 24 h are being delayed. Any netwrk issues?

  • RahulKambli5 Rahul Kambli (@RahulKambli5) reported

    @freedomsupport Is there a network outage in Scarborough, Ontario ?