Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• MLSE USHER!!! (@Drewcross24) reported 7 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

• Allan Hrynkiw (@allanthegolfer) reported 18 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

• Dr.Naveen Parmar (@Naveenprmr) reported 39 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• cane5611 (@coach5611) reported 3 minutes ago

  @freedomsupport Whats the point, i get the run around from customer service and nothing happens.

• jer (@TerribleTongue) reported 8 minutes ago

  @freedomsupport Is a joke no customer service 👎👎👎

• Margaret Westaway, MEd (@MargaretOW) reported 11 minutes ago

  @freedomsupport payment services not working?

• Denis (@alpha17x) reported 12 minutes ago

  @freedomsupport A few questions; 1. I've asked that my address be updated twice. This has failed to happen twice. Why? 2. My Tab has been paid off for some time, Why can't I upgrade my phone online? 3. Why is the contact form on your website perpetually broken?

• ㅤgandhi (@notmanishgandhi) reported 13 minutes ago

  @freedomsupport Seriously whats wrong with you guys? Mismanagement at its peak. Freedom store doesnt help, customer care disconnects the call and now agent at twitter is also acting inhumane.

• sahilthakur.eth (@rosegoldthakur) reported 16 minutes ago

  Just got charged a hefty amount by @FreedomMobile for using my phone within Ontario when I already have a province wide calling included in my plan. Spoke to them on the phone who couldn’t even tell a difference between data and calling. Horrible service in every way! #scammers

• 4 (@kingjgotitt) reported 17 minutes ago

  I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile

• Kelly Lanktree (@kelly_lanktree) reported 17 minutes ago

  @freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.

• ㅤgandhi (@notmanishgandhi) reported 18 minutes ago

  @freedomsupport Customer service of Freedom truly sucks. Call is connected smoothly but when the representative hear about the problem. Surprise, the call gets disconnected. Happened to me 2 times JUST TODAY.

• F (@f_shithappens) reported 18 minutes ago

  @freedomsupport @MajSiddiqui You sure you still have this policy? I been spending the last week trying to return the device that I bought from your store couple days ago. You have a terrible customer support, I still couldn’t return the device and already talked to 6 agents today!