Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
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Freedom Mobile Issues Reports Near Newcastle Village, Ontario
Latest outage, problems and issue reports in Newcastle Village and nearby locations:
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Allan Hrynkiw
(@allanthegolfer) reported
from
Clarington, Ontario
@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.
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MLSE USHER!!!
(@Drewcross24) reported
from
Clarington, Ontario
@FreedomMobile please fix my calling!!! Can’t revive or make calls all day
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Canada
(@voiceofacanuck) reported
Me: *pays @FreedomMobile bill* <error> Me: *Checks bank...money sent. Messages Freedom* Freedom: We got the payment, but we didn't get it. You'll get it back in 5 days. Do you want to make another payment? Me: What? Freedom: Do you have another card? Me: This smells really bad.
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PickleballPaddlesCanada
(@CanadaPaddles) reported
@freedomsupport The network isn't just down?
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Francis buono
(@BuonoFrancis) reported
@freedomsupport is there a problem with the signal? it has been one week my location is not working, with any app, google maps, strava, nike or find my friends, it only works with Wifi. I'd was my phone but my wife's has the exact same problem
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𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚
(@imanavmehta) reported
@FreedomMobile you have the worst customer service reps ever. 😡😡😡
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber
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Proud JB Stan
(@ProudJBStan) reported
@bizzledreadstin @FreedomMobile Bad Guy Remix I Vote For #JFCJustinBieber
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Satvinder Singh
(@Satvind70085516) reported
So unprofessional behavior @FreedomMobile @freedomsupport. My complaint for WIFI-calling is unresolved from past 2 weeks and no hope for resolution from your customer support. Have been chasing from so long but no one ever calls back with resolution. Always misguiding clients.
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𝓒𝓱𝓪𝓶𝓹𝓪𝓰𝓷𝓮 𝓟𝓪𝓹𝓲
(@RockstarSwiftie) reported
@FreedomMobile How about your focus on signals instead? I live in Kitchener and I barely get 1 bar. It sucks. Most of my calls don’t even go through without failing
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Sagal AKA JuJu
(@Sagal_8) reported
@freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.
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Andrew Carter
(@Artimage84) reported
@freedomsupport Yeah, why don't you guys establish contact with the companies that provide warranty service on the phones you provide? This situation really is unreasonable to endure.