Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• MLSE USHER!!! (@Drewcross24) reported 16 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

• Dr.Naveen Parmar (@Naveenprmr) reported 25 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• Allan Hrynkiw (@allanthegolfer) reported 34 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Derek Sojek (@derek_sojek) reported 2 minutes ago

  @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks

• Ashley Hynd (@ashley_hynd) reported 2 minutes ago

  Who are your cell phone providers & how happy are you with them? I was super happy with @FreedomMobile but that has changed, they have a mess up on their end which keeps cutting my phone off & they won't fix it. Wish we could sue cell providers for services not rendered.

• Sue Paré, ADS (@Susan_Pare) reported 3 minutes ago

  @shawcable says it’s committed to #a11y but affiliated @FreedomMobile gives out inaccessible pdf billing. Lots of #accessibility help available. #FAIL

• Sushi (@SushaniF) reported 4 minutes ago

  @TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber

• Ashley Hynd (@ashley_hynd) reported 6 minutes ago

  I just got gas lit & treated rudely by @freedomsupport, I actually hung up on the service rep mid way through his sentence ... seriously folks who is your provider & are you happy with them? I am done with @FreedomMobile

• JR (@supersnuka) reported 10 minutes ago

  @freedomsupport Escalate all you want. It’s very very stupid to be telling people to go in store when they really do not have to. You have the ability to ship phones but hey let’s just do everything we can to prolong the pandemic.

• Simerjit Singh (@simerjit_singh) reported 19 minutes ago

  @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

• Ripun Chhabra (@ripunchhabra) reported 20 minutes ago

  @freedomsupport I need you to FIX this! It has caused me a lot of mental stress. I am without a phone. I cannot reach anyone.

• Darryl Dinn (@darryldinn) reported 22 minutes ago

  @freedomsupport after 1h45m with "loyalty/retention" I was told my service might be cancelled because i have been out of zone too long (I was calling to get some extra data). I am at my parents avoiding covid in NL vs ON, they didn't seem care. Do better!

• Peter Charnish (@petercharnish) reported 23 minutes ago

  @FreedomMobile is there a way to be in touch with support rather then direct messaging