Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 03/02/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jasm33t God Father (@jasm33t) reported

    @PublicMobile Site under maintenance everytime i need to add-on something. I an in a very big emergency and need to get internet addon , Not even taking calls on 611. Have recommended this netork to 4 friends. It was biggest mistake. Going to buy @FreedomMobile tomorrow morning.

  • UntilTheNextTee Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported

    So much can be said about a company by the way they handle a situation from the top. Something we learned from @FreedomMobile and indirectly their parent company Shaw. FYI the one thing that you never do in a call centre with a customer is bring up religion on the call.

  • eritrocito18 Ale LS🧈 (@eritrocito18) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    @freedomsupport what's up with your site, takes forever to login and when I'm trying to pay the bill it says it can't process the payment?

  • LosRyanos Ryan Glassford (@LosRyanos) reported

    I paid for a US roaming add on and @freedommobile charged me over $400 in roaming charges that should be covered under the add on I purchased. I complained, they cut off my service without warning before my bill was due, made me pay $300 to remove the suspension. #crooks

  • DarrylSawatzky DeeRail (@DarrylSawatzky) reported

    If you're thinking of #freedommobile FYI I'm in windermere and I have to wait to send this tweet because Im out of the service area...

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @freedomsupport I have been in CS and call centre industries for 20+ yrs. I have NEVER had someone bring up religion to a customer like you guys did…BIG NONO!! Not everyone has the same or any religious beliefs and your “Super” should’ve known that, tells me he’s not trained or he doesn’t care

  • joncampbell Jon Campbell (@joncampbell) reported

    @Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

  • Rags2Krypto Rags2Crypto (@Rags2Krypto) reported

    @AnalSplash @pekli9 @FreedomMobile I dont know what their issue is but I use to tell everyone I knew how great they are good price for the amount you get as long as you dont leave the hot spot but this issue doesnt make sense it's almost on the same issue they are saying something isn't what it Is.

  • Jere77 Jere77 (@Jere77) reported

    @FreedomMobile Are you guys having a problem with your website. Trying to upgrade my phone and the site is brutal. I'm already a customer. Anyhow was trying on my phone to upgrade. It was so brutal now on my computer and it's still terrible.