Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 02/03/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • firasfaeq firasfaeq (@firasfaeq) reported

    @FreedomMobile there is no network or internet connection, what is going on, this is a problem since yesterday afternoon

  • firasfaeq firasfaeq (@firasfaeq) reported

    @freedomsupport no network since yesterday afternoon

  • digvijay8 Digvijay (@digvijay8) reported

    @freedomsupport Mobile internet is down tonight??

  • sierralad Kevin (@sierralad) reported

    Hi, @freedomsupport. Years ago, when you were still Wind, I didn't sign up with you because you didn't cover my wife's hometown of Stratford, Ontario. When you were acquired by Shaw and became Freedom, I hoped you'd soon service that area.

  • firasfaeq firasfaeq (@firasfaeq) reported

    @freedomsupport Nothing is working, I called and waited for 20 minutes, I have been messaging the help agent for more than 45 minutes and getting anywhere, this is really frustrating and a complete disappointment

  • bella1973jj jenn johnston (@bella1973jj) reported

    @FreedomMobile If you are owned by Bell Canada ... and they already have 5G ... WTF is the hold up with YOU not having 5G??? 😡

  • jasonrcormier Jason (@jasonrcormier) reported

    @FreedomMobile why is it you make it impossible to activate a new SIM card online and customer support on the phone is unable to help? I have been given 4 different links so far, only 1 of which allowed me to try and all it does is say something went wrong. Useless service.

  • R1ngBanana RinRin Banana (@R1ngBanana) reported

    @FreedomMobile why is my network garbage right now during @PokemonGoApp #PokemonGOFest2021 ? I basically can only play from home cause my LTE is not working.

  • nothstyles_ sami (@nothstyles_) reported

    @FreedomMobile is THE WORST phone company to ever exist in Canada. I lose service IN MY CITY multiple times a day, it is the most unreliable phone service I've ever used

  • Mc_Pyaar McPyaarSingh (@Mc_Pyaar) reported

    @freedomsupport my phone isn’t working on LTE. I have restarted phone multiple times. Is there an outage?