Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 01/11/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Embuscadomelde1 Saulo (@Embuscadomelde1) reported

    @freedomsupport if i could pay online, do you really think i would drive 5km? your answer is as disrespectful as the shopkeeper was with me. This justifies my desire to cancel this plan. 4 years paying to be treated this way. Ridiculous

  • madsem_go madsem (@madsem_go) reported

    @FreedomMobile unhelpful customer service, locked out of service after 3 failed payments though my bank acct is missing $$? #needanewprovider

  • TrapTengku Apa Chan (@TrapTengku) reported

    @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!

  • graavysluut Croc Daddy (@graavysluut) reported

    @freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.

  • SCommandante sub_commandante (@SCommandante) reported

    @FreedomMobile Another day still **** service from freedom...fredom from annoying phone calls and texts....

  • graavysluut Croc Daddy (@graavysluut) reported

    Big shout out to @FreedomMobile who told me that nobody at their company will sell me a new phone online or through customer service and that if I didn't want to interact with somebody in person, I should change providers. Cool pandemic precautions.

  • DickJonez00 Montgomery Alabama (@DickJonez00) reported

    @FreedomMobile 75% of the time I pay online with a credit card, I get a payment error on YOUR site but my card still gets CHARGED, and my service still DOESN'T get reconnected. Why...?

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport Maybe you should just focus on being a social media company, if you cant offer phone service.

  • SCommandante sub_commandante (@SCommandante) reported

    @FreedomMobile Another day phone service and texts MIA........