Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 03/22/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 777bean777 bean (@777bean777) reported

    @FreedomMobile hands down the worse service provider incase anyone was wondering

  • nightstar12 Nightstar12 (@nightstar12) reported

    @freedomsupport why is my husband's account suspended. The payment goes through the credit card every month. But every month while the payment is pending you keep ending his account. Now he can't get help via phone bc they say his number invalid.

  • marvell70 Bad Wolf (nikolai) (@marvell70) reported

    @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile hate your online portal. Payments never get processed. POS. I need to switch but they all suck

  • rajcan7 Razz (@rajcan7) reported

    @FreedomMobile Using freedom from 4 years. Now I experience worst service 😒 😑. No one to help existing customer and they disconnected my service

  • Alphanumeric_X Al (@Alphanumeric_X) reported

    @FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.

  • nightstar12 Nightstar12 (@nightstar12) reported

    @FreedomMobile before he could at least call now your company says his number is invalid. Almost 2 hours trying to get help from text service.

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔

  • Alphanumeric_X Al (@Alphanumeric_X) reported

    @freedomsupport Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.

  • TheCamMoore Cam 🇨🇦 (@TheCamMoore) reported

    . @FreedomMobile you want to tell me why I spent 30 minutes trying to unlock a phone and two agents both didn't help You want me to call the CRTC?