Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 01/21/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gfinockio Glenn Finockio (@gfinockio) reported

    @Crackmacs @koodo @FreedomMobile Fair enough. I can't speak to data speeds on Shaw/Freedom, but I do have voice only with Shaw and I don't have any issues with reception in the city or out in Banff/Canmore.

  • RandalAmy Amy Randal (@RandalAmy) reported

    @Crackmacs @koodo @FreedomMobile I have that plan with freedom. It does slow down after you go thru all the data but I'm happy with it. Only ****** thing is when you arent in a major city it costs money to text. Still worth the savings!

  • LexusRichie Lexus richie (@LexusRichie) reported

    @Dana9Sweet9 @FreedomMobile Unfortunatly because freedom mobile is cheap you get crappy service

  • EmpressShanras 𝓢𝓾𝓰𝓪 𝓛𝓲𝓹𝓼 💋 (@EmpressShanras) reported

    @FreedomMobile you know how many other companies are out there? I will cancel an ENTIRE plan of you'll do not stick to you'll word of the 30.00 fee waiver...try me

  • xmelanxo xmelanxo (@xmelanxo) reported

    @TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there

  • cndn_hippo Mindemoya (she/her) (@cndn_hippo) reported

    Question @Spotify - I have a family account and just got a new @LGCanada Velvet through @FreedomMobile Ever since I got the new phone, the app won't work. I've tried all troubleshooting options I can think of. How do I fix this? Do I need to bring my new phone in?

  • Cliffor18175753 Idolized (@Cliffor18175753) reported

    @Crackmacs @koodo @FreedomMobile I loath Freedom because they made it unconscionably difficult to close my Mom's account after she died. You can do anything online with Freedom INCLUDING CHANGING CREDIT CARD INFO - except cancel their service. That required sitting on hold for an hour and then being refused.

  • ash_goel Ashish Goel (@ash_goel) reported

    @FreedomMobile why mislead customers? You overcharge customers on top of connection fee even when the discounted rates should apply. I paid a large bill the first month. Moreover, ur customer care is rotten. In this lockdown, they ask me to go to the store & register a complain🤮

  • kvirjee KVirjee (@kvirjee) reported

    "Bubkus" - @FreedomMobile says, you have to buy a Samsung Galaxy A8.4 from us for 4GB data / month. #iPad not available. Not able to speak with anyone other than Customer service staff (which were great) to plead my case.

  • gordmsomething Waerdog (@gordmsomething) reported

    @Dana9Sweet9 @FreedomMobile I switched to Koodo last year, no problems so far