Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 02/13/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • danddrost Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

  • Dillslice DillSlice (@Dillslice) reported

    Never use @FreedomMobile if you want to use your phone as a phone..... they are unable to fix a year long problem of not being able to make calls....

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • gingerinLDN Simon (@gingerinLDN) reported

    @FreedomMobile I’m travelling to the US tomorrow. Trying to add US data to my plan. Being told there’s a technical fault that will take 24-48hrs to resolve. Paying $80/mth for a brick that doesn’t work outside Toronto. I never had issues like this with @RogersBiz

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Hey! The hosting provider responded to my take down request pretty sharpish so that site should now be gone.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @iamgroot11 @FreedomMobile I never expected it the day the other carriers announced it. These things take time, even decades, to even launch a new set of equipment and frequencies. Rogers, telus and bell got theirs up and running 10 years ago, and then made an announcement, and activated it a month later.

  • LastNameHodge buster hyman (@LastNameHodge) reported

    @FreedomMobile Say hello to the worst cell service of all time 90% of the time

  • phanmac Phani (@phanmac) reported

    @FreedomMobile probably worst of all service providers @freedomsupport pathetic customer service can't even take feedback properly

  • zibilith Dr. Sleep-Deprived Mom 📊☕️ (@zibilith) reported

    @FreedomMobile What is happening with your coverage of the Niagara region? I’m in St Catharines, ON and went from having full bars to one bar of reception at home. Same for my husband. Is the company aware of the issue?