Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 03/25/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • realDonkeyDong Donkey **** (@realDonkeyDong) reported

    @freedomsupport The worst part, and I encourage my phone calls to be reviewed, I had many care reps, a few supervisors, and even a manager. All told me to pay by Credit Card and wait 2+ weeks to get my money back. Guy on Twitter had to leave notes for the phone people to get their act together.

  • efabackup whales (@efabackup) reported

    @TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported from London, Ontario

    @FreedomMobile So how screwed are we now that shady Rogers owns you..... Expect them to somehow conveniently shut you down eventually.

  • AditiAnkolekar aditi ankolekar (@AditiAnkolekar) reported

    @freedomsupport Hi my network has been out of service for the last 6 hours. I have paid the bills and I also went to eaton center but they said that they couldnt help with this.

  • mgh0T8 Mike (@mgh0T8) reported

    @FreedomMobile Please fix your website - I'm unable to order online as a new customer. I get to the 'review your cart' stage, and when I click on 'New customer? Order online', nothings happens. I'm trying to avoid going in store to avoid paying the connection fee.

  • Wigs_Niagara Grant (@Wigs_Niagara) reported

    @globalnews @rogers you better not **** with my @FreedomMobile cell service!

  • jojojojojobz Jojo (@jojojojojobz) reported

    @cbcnewsbc lol im with @FreedomMobile and the rates arent bad:$50 unlimited everything. with this merger, it only gets better reception-wise and better 5g.

  • GAdv_will Will Matthews (@GAdv_will) reported

    Seems @Rogers is buying @ShawInfo and @FreedomMobile. Had just made the switch to Freedom last year and have been pretty happy, but after my contract expires, I’ll no longer be Freedom customer because I dislike Rogers *that* much. :(

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile @TheJUNOAwards I’ve never herd of this before

  • radarsun Andrew (@radarsun) reported

    @CRTCeng it's not in the publics interest to let one of the big 3 @rogers buy Shaw. The customer loses on this. @FreedomMobile will be dissolved or jacked up. (I hope not) but doubt it. Letting this pass removed competition. Sad day