Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 01/05/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile Bad policies at Freedom.

  • harpreetsoni solitude it is now (@harpreetsoni) reported

    @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport I’m starting to get really annoyed with how reliable service is. Haven’t been able to send txt msg for 3 days now and no one there can help. Are you guys have outages?

  • maritzablasquez maritza blasquez (@maritzablasquez) reported

    @freedomsupport Your company sucks

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!

  • bumboo87 Bubloo (@bumboo87) reported

    @freedomsupport Hey, when will express payment be available online again? Website is down

  • VanCitySlug socialnorms (@VanCitySlug) reported

    @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

  • foretheshow Fore The Show (@foretheshow) reported

    @freedomsupport For the past 48 hours I have no data connectivity. Nothing loads. Are there outage issues or is this a throttling of my data?

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport love it when Freedom just turned off txt msg for NO reason and refusing to turn it back on. Supposedly tech support is closed on weekends. Thanks Freedom! #thanksfornothing #freedommobile @FreedomMobile

  • keyavnapt2 @k !🧝🏼‍♀️ (@keyavnapt2) reported

    @FreedomMobile bro slow down