Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• Dr.Naveen Parmar (@Naveenprmr) reported 3 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• Allan Hrynkiw (@allanthegolfer) reported 43 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

• MLSE USHER!!! (@Drewcross24) reported 59 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Edmond (@EdmondYoong) reported 7 minutes ago

  @freedomsupport Very frustrating that you wouldn’t be able to offer anything at all, even to meet me part way, for a loyalty customer who wants to stay with Freedom but you make it difficult. Perhaps you could reconsider please?

• Hugh mungus (@somerandodude38) reported 12 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.

• Sagar potdar (@potdarsagar1234) reported 14 minutes ago

  @TomSweetwater @freedomsupport Hello, I am also facing issue, not getting network coverage on new sim. Please help.

• walid (@wasaleh) reported 15 minutes ago

  @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

• Jon Tornada (@JonTornada) reported 15 minutes ago

  @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

• Hugh mungus (@somerandodude38) reported 20 minutes ago

  Had the worst ever experience with @FreedomMobile and will never be using their services again as well as getting my family off of their services. They flagged my account for "excessive texting" and locked me out of texting for an entire month.

• Veena Peravali (@veenaperavali) reported 21 minutes ago

  @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

• Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported 21 minutes ago

  @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

• #WestCoastBestCoast (@WestCoast_Lefty) reported 23 minutes ago

  @freedomsupport Lolol no that won't be happening. We've been fighting with y'all to fix your **** for years now, at this point we're ready to pull the plug and go elsewhere.

• Tomorrow Sweetwater (@TomSweetwater) reported 23 minutes ago

  @freedomsupport I went back to the store, a defective sim chip,that's like a psi chimp but not, anyhoo, I'm glad there are still good, live customer service humanoids out there and @freedomsupport has one in the house. Live, Love and stay WILD my friends