Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 12/11/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ohnojen jennifer stephens (@ohnojen) reported

    @FreedomMobile Hey how about you address the customer service and not worry about resolutions. Instead assist customers and then worry about this other stuff. Lots of angry people about service and silly policies

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • nicolecounty Nïc Cuntÿ (@nicolecounty) reported

    @FreedomMobile Just had your customer service hang up on me? Real professional of him. I’m actually gobsmacked. Can’t wait to switch my phone and broadband now #freedommobile #canada #dontbother

  • idavo5000 Dave Kyle (@idavo5000) reported

    Hey @FreedomMobile & @freedomsupport...I have supported your company for several years now...that ends today. The customer service I received this evening from two separate locations as well as your online messaging is amongst the worst I've ever experienced...awful.

  • Brikafrika BrikaFrika (she/they) (@Brikafrika) reported

    @FreedomMobile I just tried twice (after being ignored the 1st time) to do my contact tracing due diligence to get a message to one of your service techs about a possible exposure last Wednesday. They told me to fill out a complaint form. Seriously WTFing about safety here.

  • TOMSIMM206 TOM SIMMONDS (@TOMSIMM206) reported

    @freedomsupport I LIVE IN THE NIAGARA REGION, IF I SWITCH TO YOUR SERVICE, CAN I KEEP MY PHONE NUMBER?

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile Is freedom mobiles resolution to get purchased by Rogers?

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.

  • Cmhl93 Christine (@Cmhl93) reported

    @freedomsupport For some reason, this week my iPhone 11 is unable to send text messages to android users. Is this something you can help me with?