Freedom Mobile outages and service status in Newcastle Village, Ontario

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• 
  Dr.Naveen Parmar (@Naveenprmr) reported 23 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• 
  MLSE USHER!!! (@Drewcross24) reported 38 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

• 
  Allan Hrynkiw (@allanthegolfer) reported 40 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heynow (@heynow19951) reported 2 minutes ago

  @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

• 
  Javi Medina (@javiermedina15) reported 5 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Keith (@Keithito) reported 6 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  traffic controller (@trafficcntrlchd) reported 6 minutes ago

  @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

• 
  Justin (@justinfinnn) reported 8 minutes ago

  Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)

• 
  Davis Marsh (@Lucidsennin) reported 9 minutes ago

  @FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.

• 
  Sharayah Palmer (@SharayahPalmer) reported 13 minutes ago

  @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

• 
  Saint Chirp (@SaintChirp) reported 15 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  Jen Whyte (@cheesebroad) reported 16 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  Mel🇨🇦 (@LoveJeter02) reported 17 minutes ago

  @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!