Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (69%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• Dr.Naveen Parmar (@Naveenprmr) reported 16 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• Allan Hrynkiw (@allanthegolfer) reported 39 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

• MLSE USHER!!! (@Drewcross24) reported 44 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• T_Bell (@tabu424) reported 4 minutes ago

  @freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 6 minutes ago

  @freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?

• Carole Ann (@Elorac911) reported 9 minutes ago

  @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

• Victor Krisel (@KriselVictor) reported 10 minutes ago

  @AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.

• Abe Froman (@arandommoe) reported 12 minutes ago

  @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

• 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported 12 minutes ago

  @freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.

• Slick Rude (@TrickRude) reported 14 minutes ago

  @FreedomMobile Very close to Roger's pricing. Roger's has way better service but prices suck. Like this now. Meh. No thx.

• 😷 b{ri}ot grrl (@caffein3_fiend) reported 16 minutes ago

  also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃

• Ch.He (@downtownTOc) reported 19 minutes ago

  @FreedomMobile does Freedom offer a vacation mode to suspect service for a month (while on holiday) and pick the same package back up on return to Canada?

• آمنہ خان (@AmnaKhan56) reported 21 minutes ago

  @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer