Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Total Blackout (5%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Newcastle Village, Ontario
Latest outage, problems and issue reports in Newcastle Village and nearby locations:
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.
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MLSE USHER!!!
(@Drewcross24) reported
from
Clarington, Ontario
@FreedomMobile please fix my calling!!! Can’t revive or make calls all day
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Allan Hrynkiw
(@allanthegolfer) reported
from
Clarington, Ontario
@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Mic
(@TheRealMrMic) reported
@freedomsupport is there a reason why i have no service
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M E A A
(@meaariley) reported
@freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.
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James A
(@DimitriA26) reported
@FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers
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Fernando Montenegro
(@fsmontenegro) reported
@freedomsupport Yes we did, thanks for the support. It still doesn’t change the fact that advertising “$12/day” but not offering daily packages sounds deceptive to me…
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Jaymes Court
(@CourtJaymes) reported
@freedomsupport Hello cell service is down in hamilton area. When can we expect it back up?
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Mr. Mic
(@TheRealMrMic) reported
@freedomsupport Ironically though I’m at work at the other end of Hamilton and I have full cell signal right now
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Sarah Burssty 💙💛
(@SarahBurssty) reported
A suggestion, @freedomsupport, if you actually care about the safety and the wellbeing of your customers, please get me someone who is actually able to recover a "quarantined" number. Your staff are incompetent by your choice and are given little to no account information to help
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Rose 💙💛
(@mirairoses) reported
@freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far
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Ruby
(@Rubyhav) reported
@FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable
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Alan Husband
(@AlanTeleman) reported
@FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.