Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 03/12/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • shaFCTOR factor (@shaFCTOR) reported

    @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile Also i can help you out to tell you where your network is not available in the very main areas of city. as i drive from 8am to 11pm daily in GVA. (4)

  • ganjaginga sarah 🍃 // sour tangi 🍊 #ACNH (@ganjaginga) reported

    wait how did @freedommobile apply two plans to one phone? so i’m paying $50 for a 15gb plan and then $25 for another one. wtf

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @FreedomMobile you must have one of the absolute worst networks and service I've ever seen. For more than half of the year I've had my phone I haven't been able to use it in one way or another. Yet my repeated requests for reimbursement, assistance, or to replace have done zero🖕🏻

  • Marie1Kate Kate (@Marie1Kate) reported

    Seriously, @freedommobile is throttling my data. Acts up every time the exact same. It's slow, l can't get things done. Very annoying especially when I have not used up my data. Suddenly new month begins, works perfectly.

  • VickiCostello VickiLouise (@VickiCostello) reported

    @FreedomMobile with them 5 years and i went back to my home country for a visit and didn’t even use my data or make any calls and they are charging me 169 dollars for receiving calls. Anyone recommend a better network? @Fidomobile

  • W_fr8s Wayne 🇨🇦🇬🇾🇻🇨 (@W_fr8s) reported

    My frustration level is 100! I am the advocate for the seniors in my life, and I can tell you dealing with corps for their services is disgusting and I am an able-bodied #tech savvy person. How are #seniors supposed to get support? @walmart @FreedomMobile

  • jasm33t Jass (@jasm33t) reported

    @FreedomMobile I don't know why you are not aware of this but these places i mentioned are in the centre of the cities and i dont know why there is no network. there is only 1 tower out of 4 in phone and internet doesn't work there. i request you to please work on this. (3/3)

  • larrylarry Laurence Lui / 呂朗鳴 (@larrylarry) reported

    @freedomsupport Where exactly was tunnel service expanded?

  • NazarSayed4 Nazar Sayed, MBA, PMP® (@NazarSayed4) reported

    @freedomsupport received shipment email with a strange Canada Post Tracking Number: 3ETR000002242 That is not trackable on Canadapost site. Can you please help ?