Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

• Allan Hrynkiw (@allanthegolfer) reported 6 minutes ago from Clarington, Ontario

  @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

• Dr.Naveen Parmar (@Naveenprmr) reported 16 minutes ago from Clarington, Ontario

  @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

• MLSE USHER!!! (@Drewcross24) reported 22 minutes ago from Clarington, Ontario

  @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• T_Bell (@tabu424) reported 3 minutes ago

  @OpenGovCan ALL mobile phone networks, including @FreedomMobile Rogers, Bell Et Al operating in Canada MUST have Called Centers operating within country, not 3rd nations where language comprehension appears to be an issue, repeatedly. Put THAT on your surveys. Top 5 complaint.

• Eduardo Alcántara (@e_alcantara) reported 3 minutes ago

  @freedomsupport Hello Freedom Mobile, since yesterday I have problems with my data on the mobile. I checked that I still have a lot of data left to use but I don't really have internet on my mobile

• namina. (@wunibom) reported 4 minutes ago

  @FreedomMobile I want to cancel my number and I’m not in the country I’m unable to call & all the other methods of contacting you aren’t working. Can I get an email address

• Robert Manship (@robertmanship) reported 6 minutes ago

  @freedomsupport I'm roaming and the network I am on won't let me send an MMS text for some weird reason!

• Onyedikachi Igbo (@Kachi_Igbo) reported 8 minutes ago

  @freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.

• degeneroach.eth (@degeneroach) reported 12 minutes ago

  @freedomsupport Also wtf is with only being able to buy 1 specific top up a month?

• Avi B. (@avijustin) reported 12 minutes ago

  Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works

• Lettie Lee (@I_luvspice) reported 12 minutes ago

  @freedomsupport It’s 7:16 AM and the service is still unavailable. This is deliberate. U guys cut off service to my phone as well and shouldn’t have done so until tomorrow respectfully as that’s the last day to pay. I’m going to report this issue to the CRTC as well. U caused the inconvenience

• jacquelyn (@jacquelynjorgen) reported 14 minutes ago

  @freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working

• Mike Magwood (@maggs49) reported 16 minutes ago

  @freedomsupport Just switched back to Bell. Can now use my phone as I had no service in Niagara on the lake. Never again !!