Freedom Mobile

Freedom Mobile Outage Report in Newcastle Village, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Newcastle Village, Durham, Ontario 12/23/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Newcastle Village, Ontario

Latest outage, problems and issue reports in Newcastle Village and nearby locations:

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AkhilMidha Akhil Midha (@AkhilMidha) reported

    @FreedomMobile you seriously need to get better at chat support. The agent is going in circles and I am not getting any resolution whatsoever. I am trying to order a new sim but I am not able to.

  • GimpyHandGuy Alex Jessup (@GimpyHandGuy) reported

    @RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.

  • thekonyjen kj (@thekonyjen) reported

    @FreedomMobile fix your **** up

  • L0uisBebecito Angie 🇨🇴 (@L0uisBebecito) reported

    @FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.

  • YLi96205030 Y_Li (@YLi96205030) reported

    @jamielinsdell @FreedomMobile LEAVE Freedom immediately. They did the exact same thing to me. They never put the customer first even though they could fix this over the phone!!!

  • CT2024030277602 C T (@CT2024030277602) reported

    @FreedomMobile Data too slow. Called tech support but not available. Why don’t you offer 24hr support?

  • AlsoKnownAs_AA Algis Akstinas 📶 (@AlsoKnownAs_AA) reported

    Worked very well on @FreedomMobile phone and on Verizon MVNO line. Just switched to a different network. But yes bundled households are more difficult to sell to. They take maybe 50% of the current market that is premium and not price sensitive. Mostly BIG3 territory with lots of cross subsidies distorting the field.

  • RobertowithanO R (@RobertowithanO) reported

    @freedomsupport Need help with my esim, I followed the steps but it didn't work

  • daniellemuma Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported

    **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

  • capradoll adrian ⸸ (@capradoll) reported

    @HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered