Freedom Mobile

Freedom Mobile Outage Report in Clarington, Durham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Clarington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Clarington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Clarington, Durham, Ontario 12/06/2025 05:25

December 06: Problems at Freedom Mobile

Freedom Mobile is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Clarington, Ontario

Latest outage, problems and issue reports in Clarington and nearby locations:

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Derek_Flach Derek Flach (@Derek_Flach) reported

    @freedomsupport hey, I am having an issue with my google pixel 4 XL. it suddenly crashed today and wouldn't reboot. It said I would have to factory reset and upon doing so, I get a prompt of system UI error and it crashes again. I need my phone for work, any help appreciated.

  • WiegerTheFarmer WiegerTheFarmer (@WiegerTheFarmer) reported

    @freedomsupport Hey! Is there any reports of LTE or 3G outage in Kingston, Ontario. My iphone 12Pro can't connect to the cellular network. Says "An update is required". There is no pending iOS update. Help!

  • lreyesvasquez luis reyes (@lreyesvasquez) reported

    @FreedomMobile What a joke the site is like the goverment never works when u need it

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    @FreedomMobile Why is it that everytime shortly after I pay my bill I have issues with connection on BOTH MY CELLULAR PHONES ! It's not the first time ! The cost is rediculous ! I expect service !

  • LanguorousD LanguorousDuck (@LanguorousD) reported

    @freedomsupport why is it, as a customer the feature for paying my bill online with interac online is gone?

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @donnaisreading @FreedomMobile None of them are great but when it comes to service, clear contracts and customer service Freedom is the bottom of the trash pile.

  • ellenroseman Ellen Roseman (@ellenroseman) reported

    @lindshopewalsh Ok, I accept your facts. Not sure why @FreedomMobile would charge a late fee unless they made a mistake. Good luck with the complaint.

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport It’s always been this slow. It doesn’t matter where, what device or whether I cleared anything. Going through the main site has always been painful. I miss the old Wind Mobile days, the old website was good

  • GregIsaacs Greg Isaacs (@GregIsaacs) reported

    @freedomsupport Can you tell marketing that calling it "Nationwide Data" is a lawsuit in the making. Like, in common usage, nationwide means "Our locations are nationwide" as in available everywhere. Nationwide Data is actually the opposite. Marketing needs to fix that. That's an easy Karen win

  • MPartyCan Canadian Political Party (@MPartyCan) reported

    @FreedomMobile @PrideatWorkCAN What a pile of dog ****.