Freedom Mobile

Freedom Mobile Outage Report in Clarington, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Clarington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Clarington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Clarington, Durham, Ontario 12/02/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Clarington, Ontario

Latest outage, problems and issue reports in Clarington and nearby locations:

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinSim34768100 Erin Simpson (@ErinSim34768100) reported

    @FreedomMobile why can't I leave Edmonton (literally can't go 20 mins outside the city) without losing service? It's the opposite of freedom and quite honestly it's a safety concern.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @SeanMontani @FreedomMobile Every customer is subject to the fair use policy (data is unlimited at slower speeds), not just you. There is no such thing as "unlimited high-speed" data on any cellular network in Canada. Fyi: 4G is 3G on your device.

  • Mike_Hawk_22 Mike_Hawk (@Mike_Hawk_22) reported

    @FreedomMobile Cheaper is not always better. Service throttles often. I wont get texts til the next day,even verification texts. Service reads emergency calls only often. I feel like I pay for nothibg. It leeches service from my home wifi. Other than that, very poor all around. AVOID THIS!!!

  • WorriedQuinn WorriedQuinnHughes (@WorriedQuinn) reported

    @followthetwitt @freedomsupport It’s unlimited data access. You get 20GBs of that in high speed LTE. It’s all in the same big letters- not sure what the comprehensive issue is other than you would just like it to be something it says it’s not.

  • helensopinions helen (@helensopinions) reported

    @FreedomMobile Is signal@down in GTA? I have zero signal.

  • KwinShayba Folashade Akingbade 🇳🇬🇨🇦 🇱🇷 🇺🇦 (@KwinShayba) reported

    @freedomsupport Hi. I think the problem needs to be fixed since other people are experiencing same, otherwise people will think it’s false advertising

  • RudyFrost01 RUDY FROST 🥷 (@RudyFrost01) reported

    Hey @FreedomMobile @FreedomSupport my phone’s cut off right now and I’m trying to login so I can pay my bill but I keep getting a blank white page with a “503 Service Temporarily Unavailable” message. Heaven forbid if there’s an emergency and I need my phone. WTF is going on? 🤬

  • k_profitt K Profitt (@k_profitt) reported

    @freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.

  • BeckySlaysGH 🌸ᗷEᑕKYᔕᒪᗩYᔕ🌸 (@BeckySlaysGH) reported

    @FreedomMobile I don't where some ppl in the comments live, but besides the early WIND days, I've never had an issue w/my service. Even at work when no one has a signal, I do. I contacted to enquire about this plan & got an even better deal. So thanks @FreedomMobile, I'm never leaving y'all.

  • Piotrack Peter (@Piotrack) reported

    @FreedomMobile Keep getting "network unavailable" on my pixel 6. Vancouver through Surrey and everywhere in-between. :( 0979