Freedom Mobile Outage Report in New Hamburg, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	one month ago
Kitchener	Internet	5 months ago
Kitchener	Phone	6 months ago
Washington	Phone	6 months ago
Kitchener	Phone	6 months ago
Kitchener	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

• gordon caswell (@gordoncaswell) reported 12 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• dantran 🇨🇦 (@dantran88) reported 12 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• Carol (@Carol18358107) reported 32 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• Mariana Ostache (@MarianaOstache) reported 36 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• dantran 🇨🇦 (@dantran88) reported 50 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ADT (@yay00001) reported 4 minutes ago

  @FreedomMobile eSIM Swap feature does not work on MySupport and Freedom has no intention of fixing the issue as not many users have reported using this feature. Is it true? Reference chat with your agent-Case ID: C74862096.

• Re (@rlsavard) reported 8 minutes ago

  Hey @FreedomMobile you assigned my number to somebody and their contacts keep being redirected to me but yet when they call other numbers, my number shows up. Fix your problem please. I'm so glad I switched companies. This is annoying and not the first time it's happened.

• ꏂ꒒꒒ꏂ (@theyycallmemom) reported 9 minutes ago

  @freedomsupport I can't login to my account to pay my phone. I tried express payment but it tells me my number is not valid. Called 611 but the call is disconnected after asking to press 1 for french. How am I supposed to pay if I can't get through?

• Daina Camille (@neverwake72) reported 13 minutes ago

  @FreedomMobile You guys are terrible. I went in to get a zero down phone and was told to buy the phone outright before I was eligible to get it. Makes no sense. Needless to say I went back to fido.

• Gagan (@Gagan77333001) reported 13 minutes ago

  @freedomsupport @Mantoniette13 I was also experiencing Freedom mobile internet was not working for me at all yesterday but for today it’s kind of Okay… What’s the problem here, is it connected to the rogers issue??

• 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported 14 minutes ago

  I need to switch from @FreedomMobile this company suxks. Their data sucks.

• Karen Adams (@Ru70809621Karen) reported 15 minutes ago

  @RandRsmom @freedomsupport Also curious? I have 5 phones on my account. And have been a customer for almost 9 yrs.

• 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported 16 minutes ago

  Like you said my data restarts on the 4th. Today is the 4th. Why is it still slow? @FreedomMobile

• CanuckArmyMom (@PolarBearMama4) reported 17 minutes ago

  @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

• _Kudos (@IamBadassER) reported 19 minutes ago

  @FreedomMobile you are my crutch during this outage 🤌