Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 02/12/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    @luccrook @eagleinbc @FreedomMobile And the Shaw mobile (same network I'm sure) $0 talk text plans if you are buying their tv and/or internet.

  • CJ_Toronto CJTO 🇨🇦 🏳️‍🌈 #BLM (@CJ_Toronto) reported

    Well, I guess I'll be on the hunt for a new cell provider soon. There is no way in hell that I'll be giving my money to a Rogers-owned @FreedomMobile. The entire point of switching was to get away from the highway robbery of Rogers/Bell/Telus. I will not support them - ever.

  • mgh0T8 Mike (@mgh0T8) reported

    @FreedomMobile Please fix your website - I'm unable to order online as a new customer. I get to the 'review your cart' stage, and when I click on 'New customer? Order online', nothings happens. I'm trying to avoid going in store to avoid paying the connection fee.

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile @TheJUNOAwards I’ve never herd of this before

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @freedomsupport can I buy freedom mobile top up cards and use them to pay for my pre paid service?

  • FrathosCAN Ralph FranSn❄wman ⛄ (aka Frathos) 🇨🇦 (@FrathosCAN) reported

    @ellenroseman @peternowak If I had a choice like @VancityReynolds #Mint cellphone service if #FreedomMobile is acquired by #Rogers then I'd most probably pick his company since it'll only be a matter of time before rates are increased again due to lack of competition.

  • cyclingzealot jlam (@cyclingzealot) reported

    @FreedomMobile @TheJUNOAwards Can I vote against the Rogers-Shaw merger? I left Rogers to join Wind to support competition and lower prices #cdnpoli

  • realDonkeyDong Donkey **** (@realDonkeyDong) reported

    @freedomsupport So,. phone customer care is poop. If I had listened to Twitter -OT I could have avoided waiting 2 weeks and prevented me waiting another 2 weeks to get my money back. Poor phone training, but exceptional Twitter... surprising. But -OT stuck with me and we got it fixed. THANK YOU

  • Ok2020WeGetIt Is it over yet (@Ok2020WeGetIt) reported

    @FreedomMobile @TheJUNOAwards I'm going to miss you guys once Rogers has gutted Shaw like a fish. 😢 I was actually going to switch back to you guys right away as I'm back to living in your service area. I'm sorry freedom, you guys as freedom & as wind previously were a great mobile company. #ripcompetition

  • realDonkeyDong Donkey **** (@realDonkeyDong) reported

    @freedomsupport The worst part, and I encourage my phone calls to be reviewed, I had many care reps, a few supervisors, and even a manager. All told me to pay by Credit Card and wait 2+ weeks to get my money back. Guy on Twitter had to leave notes for the phone people to get their act together.