Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 01/14/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneArcane WayneArcæn (@WayneArcane) reported

    @DetectorDigi @FreedomMobile Now I don't even have phone service.

  • JenMasseau Jen Masseau (@JenMasseau) reported

    @freedomsupport Is your support account available today? I DMed earlier but no response yet.

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport any issues with reception around postal code V7E3R7?

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @FreedomMobile I am not happy with freedomMobile, it seems have been duped and treated like garbage. I have sent mail and put several calls since Saturday but no solution to my issue. Customer service promised to call back but no feedback.

  • Mise1987 Oh, I'm not Mise, he's over there (@Mise1987) reported

    @FreedomMobile You guys want to explain why it is I can't log on to my account online to top up and ADD **** onto my account like the app is supposed to let me do, but I can leave my house DURING LOCKDOWN to go to an OPEN location and put myself and your ppl in equal danger?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @FrathosCAN @FreedomMobile @TTC Yes, but not across the whole network and tunnels, right?

  • JohnAlfa87 John Charles (@JohnAlfa87) reported

    @freedomsupport Poor service so not coming back😞.

  • amaro_ova 🅾️VA (@amaro_ova) reported

    @FreedomMobile Rogers approved 2 cell phones with my card since you guys never gave me anything 🙄

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @freedomsupport I have been a customer since 2018, I called on Saturday because I have never been able to send SMS since acquiring the number only to be informed that I have a temporary number. I was given a new number that can only dial out after multiple trials but can not receive calls.