Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 12/26/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pmifsud Paul M (@pmifsud) reported

    @freedomsupport And you call yourself a communications provider even though your customer service cannot not perform outbound calls. Utterly disappointed. I’m not typing my issue you out to you. Call me if you are serious, otherwise take note folks. This outfit is a joke!

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • iontudorhodan Tudor Hodan (@iontudorhodan) reported

    @freedomsupport Not for me. Wasted hours trying to sign into an European bank, but verification code doesn’t go through SMS. Forbidding TS team refused to provide the resolution in print form.

  • pmifsud Paul M (@pmifsud) reported

    @freedomsupport Like I said in my pm to you. If you call me I will take you through the scenario Freedom botched. But in typical fashion your customer service does not call out. We’re done.

  • bernardsull Bernard Sullivan (@bernardsull) reported

    @FreedomMobile That's it. I've had enough. I've been a Freedom Mobile customer for 10 years now, and this is the last straw. I can't have my phone plan being run by a company that thinks that astrology is real. I'll be taking my business to a real company like @Rogers

  • gurveer51515676 gurveer (@gurveer51515676) reported

    @Fidomobile @FidoSolutions The biggest issue with your voicemail service is , it doesn’t tell the day and time the voicemail was left. I think I better move to @FreedomMobile who has better voicemail service. I lost my job because I thought msg was from past & never called them.

  • Saurabh29902746 Saurabh Bhasin (@Saurabh29902746) reported

    @FreedomMobile Seems like your service is down in Mississauga, ON today? All of my family members have no service at all. #badservice #fixitnow

  • rathanasiou Richelle (@rathanasiou) reported

    @freedomsupport have there been any issues in Mississauga? I keep dropping my signal.

  • Cookiez0Monster Michanta (@Cookiez0Monster) reported

    @FreedomMobile fix your stupid data service in South calgary! it sucks ***

  • AnandKanhe Anand Kanhe (@AnandKanhe) reported from Mississauga, Ontario

    @freedomsupport Hi, No mobile signal since morning. Trying to register manually on Freedom network but getting error that could not register.