Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 03/07/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bpdronkers Barend Dronkers (@bpdronkers) reported

    Disappointed longtime customer. @FreedomMobile You cannot charge a connection/activation fee for the same existing phone line without first notifying and only after signing a plan upgrade contract. This is not an acceptable business practice. Poor service. #FreedomMobile

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @FreedomMobile you and brightstar have the worst customer service ever. Why pay for coverage if brightstar wont fix the phone

  • arielmg47 Ariel Grumberg (@arielmg47) reported

    @freedomsupport 3 consecutive months of 1 hr. + on phone w/ cust. serv. with multiple hang ups. Escalation granted last mth, 2 levels, apologies, discounts. On +1.5 hr. today 4 hang ups U ARE UNABLE TO PROCESS AN @AmexCanada payment. CONTACT FROM. SR. EXEC. @ FREEDOM PLEASE.

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with and right now customer service are not helping me please be aware all dealers shop

  • fetch_111 mochi📜 (@fetch_111) reported

    @TwitterSupport @FreedomMobile Is it a Twitter issue or the mobile carrier issue that the verification code is not delivered via SMS!? It’s been a month since this issue has come up, and it’s causing a major inconvenience.😢😭

  • jaiminIndian Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport

  • sukhpabla4 Sukh (@sukhpabla4) reported

    @freedomsupport Worst Service ever. Have 3 lines with freedom for 2.5 years. Ordered 2 Iphone 12 Pro and put down deposit towards both in October 2020. Still haven't received the device nor any information. No one has the answers neither retail store or online customer service. Bad decision

  • BhavsarDixita Dixita Bhavsar (@BhavsarDixita) reported

    @freedomsupport We've a problem with the service.Over more then 7 calls we paid $327.27, $122.79 × 3. No one know where that money is.Plan which was offered by retention department has changed as well.What 1st person offered and what last person is comfirming are totally different things.

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @MysticTheFox @FreedomMobile I think this is not about coverage. They decreased the speed per user, so they can allocate the same bandwidth to more users. In short, cost reduction. They are gaining time on something they already know. Blame the customer's phone, the environmental factors bla bla.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE