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Freedom Mobile

Freedom Mobile outages and service status in New Hamburg, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Internet 29 days ago
Kitchener Wi-fi 3 months ago
Kitchener Internet 5 months ago
Kitchener Phone 7 months ago
Kitchener Internet 11 months ago
Kitchener Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • Carol18358107
    Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • MarianaOstache
    Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • gordoncaswell
    gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • darkstarrrrr11
    darkstarr05 (@darkstarrrrr11) reported

    @Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter

  • Ariseskater
    Arise (@Ariseskater) reported

    @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • SharayahPalmer
    Sharayah Palmer (@SharayahPalmer) reported

    @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

  • TekinOzkur15081
    Tekin Ozkurt (@TekinOzkur15081) reported

    @FreedomMobile Ok I pay more as a exsisting customer

  • heynow19951
    Heynow (@heynow19951) reported

    @FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years

  • RobSteffle
    Rob Steffler (@RobSteffle) reported

    @FreedomMobile can you refer me to a mobile company that offers customer service please

  • GTM618
    Gamer Graham (@GTM618) reported

    @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

  • dustkrei
    Duster (@dustkrei) reported

    @FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.