Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 01/15/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Basically yes. Didn't even bother to give me a pamphlet to show the plans you offer even though I knew from online, didn't bother to offer help!

  • dexteradolph Dexter A (@dexteradolph) reported

    @FreedomMobile why y’all even do this?? Damn it’s annoying as hell

  • facethemusic16 facethemusic (@facethemusic16) reported

    @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.

  • ReddevilHans Hans (@ReddevilHans) reported

    @FreedomMobile “Freedom Mobile’s network is decent” 🚩 🚩 🚩 🚩 🚩

  • suvo_neel suvo_neel (@suvo_neel) reported from Calgary, Alberta

    @FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

  • TanmoyS72614943 Tanmoy Sen (@TanmoyS72614943) reported

    @freedomsupport Call dropping. Poor signal issues at Brampton. May I know when the issue will be fixed??

  • vulvapalooza Chris C (@vulvapalooza) reported

    @freedomsupport I'm currently in Berkeley California and my data just stopped working all together. Is there an outage for US roaming? It's been this way since around 11pm pacific at least

  • rehan408 Rehan Reshamwala (@rehan408) reported

    @FreedomMobile Your network is not good, most of the places my friends having other providers use as normal including data, but freedom go on National network roaming, even on home network many times Slow or no data works, there are many people I know ready to move out from freedom.

  • shadesofreemm ღ Reem (@shadesofreemm) reported

    @freedomsupport stealing money from clients and not processing the refund on a cancelled plan. Worst phone company