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Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Wi-fi 11 days ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Internet 9 months ago
Kitchener Phone 10 months ago
Washington Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • gordoncaswell
    gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • anthony16024029
    @Sungmanitu (@anthony16024029) reported

    @FreedomMobile I will complete my contracts on both my phone's for the duration but when they expire I will drop you as a service provider completely !

  • Outdoor_Easy
    Duffy Monaghan (@Outdoor_Easy) reported

    @freedomsupport No. Lol. I don’t want to pay more money at all. I want a broader network where my freedom data works outside of Ottawa. That would be what I’m after.

  • sungmanitu63
    @sungmanitu63 (@sungmanitu63) reported

    @freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • NaturallyTC
    TC (@NaturallyTC) reported

    @freedomsupport Having the worse experience with your “customer service” department. Everybody is quoting policy and nobody is helping. After being with you for 6YEARS the least they could do is help without me having to kiss their ***.

  • anthony16024029
    @Sungmanitu (@anthony16024029) reported

    At @FreedomMobile I will. Not pay for services NOT PROVIDED (.) I HAVE SPOKEN TO YOUR REPRESENTATIVE AT 611 & I AM TOTALLY DISSATISFIED WITH THE LACK OF SERVICE (.) I won't be paying for services I don't receive on two phones (.)

  • Euroroxy
    Euroroxy (@Euroroxy) reported

    @freedomsupport can you help with home internet setup. Router is flashing green then orange and back to green

  • chelssology
    Chelss (@chelssology) reported

    Imagine a 6 day roadtrip across Canada with NO PHONE SERVICE!! @FreedomMobile, whaaaat am I paying you for!?

  • AvaMariaKers
    AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage

  • iDreamofWinnie
    iDream 🇨🇦🇹🇹 (@iDreamofWinnie) reported

    Googling your phone issue is 10000% better and more accurate than calling @FreedomMobile for any help. Their tech team stays hanging up on me after telling me to hold for tech team level two when level one can’t get it right😭😭😭