Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 02/08/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • youaregonee C✨ (@youaregonee) reported

    @FreedomMobile I have been trying to text your costumer service on WhatsApp but no one is replying

  • JASONHA17381011 Dr. Suggon Deeznutz, PhD (@JASONHA17381011) reported

    Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.

  • ChrisOTP Chris (@ChrisOTP) reported

    @FreedomMobile been having cellular issues all morning. I see reports of others having the same. But no reports on Freedom’s socials?

  • gursimar114 Gursimar Singh (@gursimar114) reported

    @FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?

  • _JaylenRoberts JaylenRoberts (@_JaylenRoberts) reported

    @FreedomMobile worst phone service ever, lawyer up

  • PraneetaMhatre PraneetaMhatre (@PraneetaMhatre) reported

    @FreedomMobile - your support is the worst!!! I have been sent from one team to another and I still don't have a working internet connection and I have been paying for the past 8 days.

  • doobydude2 doobydude (@doobydude2) reported

    @FreedomMobile You need Samsung wearable plans people. Cmon!! Apple sucks

  • hiam_betty89651 betty hiam (@hiam_betty89651) reported

    @FreedomMobile my payment is due Nov 7. I want to cancel my service. Why do I have to pay Nov bill note in order to cancel??? Is this not pay in advance billing??

  • Slaterandsons BOOMSHAKALAKA🇨🇦 (@Slaterandsons) reported

    @FreedomMobile . @FreedomMobile your call centre employees are as useless helping a paying customer as a three dollar bill. And your branches are just as useless can’t help with freedom internet what a joke

  • LeGoatManinVan LeGoatNacho (@LeGoatManinVan) reported

    @FreedomMobile any reason why my service is showing as 3G only?