Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 12/14/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jinblm Jin (@jinblm) reported

    Just experienced the worsttttt customer service everrrr @FreedomMobile

  • SajidHRizvi Sajid Rizvi (@SajidHRizvi) reported

    @FreedomMobile how is it that a team lead, who never missed a shift, was never late, gave sufficient notice before leaving your company would be denied an opportunity to join back as a part time sales associate? Just curious as to how your human resources does their thing.

  • canadianmeatman Scott Frankenfield (@canadianmeatman) reported

    @FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess

  • skateb8 Becker F. (@skateb8) reported

    @FreedomMobile your customer support hung up ok me 4 times today... do better.

  • jacquelynjorgen jacquelyn (@jacquelynjorgen) reported

    @freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.

  • hisfavoritfruit 🌸Mrs. James💍💁🏽‍♀️🇦🇬 (@hisfavoritfruit) reported

    Why am I still being charged for service when I cancelled my phone plan since Dec 31????? @FreedomMobile somebody refund me my money now!

  • queerthoughts Rick Barnes (@queerthoughts) reported from Lanark Highlands, Ontario

    @ColonelAngus17 @Bell @FreedomMobile I have very poor coverage at the farm. I get some at times but its not reliable at the farm. The big three are the only carriers. If I were just in Toronto, freedom mobile would be good. The Big three screw us all.

  • Kachi_Igbo Onyedikachi Igbo (@Kachi_Igbo) reported

    @freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.

  • RayB34415996 Ray B (@RayB34415996) reported

    @FreedomMobile I came to Jamaica on January 15 because my granddad passed away. I activated the Freedom Big Gig Roam Extra South (unlimited call/text and 1 gig data) for $64. after 3 days my service was suspended and im told I have a balance of $900+ bcuz I went over the 1 gig! Which I did not