Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 01/13/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • iBilalButt بلال (@iBilalButt) reported

    @freedomsupport I’m unable to cal freedom support number the call keeps dropping after initial greeting 1877 946 3184 what’s going on?

  • angleonfire63 ADVOCATING FOR PEOPLE WITH DISABILITIES IN ONTARIO (@angleonfire63) reported

    @FreedomMobile Reception is terrible at Freedom

  • KoKoKoKwe Diane Owen (@KoKoKoKwe) reported

    @FreedomMobile Given the danger posed to children re: the pandemic and idiot prohibitions against masks...your ad is quite distasteful.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @FreedomMobile you have very poor service and reception. You have treated a disabled customer with no regard. Your tesponse: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

  • aericbee /eric bayne (@aericbee) reported

    @freedomsupport i need help with a hardware upgrade

  • TheBandSKROU SKROU (@TheBandSKROU) reported

    @QuantumXERO @freedomsupport Same issue. No txt no calls. MADDENÑFL21 hack

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Your service is extremely poor and frustrating. I have never had proper reception, you keep taking $$ out of my account but you do not resolve the issue. Now you're asking me to pay $600 to find another service provider. I am a disabled person and cannot even call my Dr.

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport Ahhhh ok.. and during that 24th term, I cannot change my plan, is that right? Like for example is the cost of data goes down (haha!), I would not be able to take advantage of that until my 24 month term is over. Is that correct?

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile The customer service is abysmal—I left and went to Bell; $10 more but the service is much better.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport I was on the phone messaging back and forth for over 6 hrs with NO resolution. What do you expect