Freedom Mobile

Freedom Mobile Outage Report in New Hamburg, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in New Hamburg, Ontario 01/30/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Hamburg, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWashington Phone
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near New Hamburg, Ontario

Latest outage, problems and issue reports in New Hamburg and nearby locations:

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • loolbox2 loolbox (@loolbox2) reported

    @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

  • S0jewel Jewel (@S0jewel) reported

    @FreedomMobile If I pay for my service and you freeze my account anyways and now ur asking to pay again....because it hasn't gone through yet are urside. That doesn't make sense #worstserviceever

  • loolbox2 loolbox (@loolbox2) reported

    @WhatsApp FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile I want to resolve this.. I deserve a credit.. months trying to reach you.. got through only once in February.. and today because I hit "pay bill" you care when it comes to $$$ but don't care about service. @ottawasuncom @OttawaCitizen

  • posteggme Erin (@posteggme) reported

    @freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile they send me final bill $754.00.. for they say is Tab balance.. I'm ok with that.. but I want a credit for terrible service for last 12 months and they refuse saying it's not their problem @OttawaCitizen @ottawasuncom

  • B__Labz Labz🇨🇦 (@B__Labz) reported

    @FreedomMobile is there any issues my phone is beyond slow

  • BureauRussell Fredward Bureau-Russell (@BureauRussell) reported

    @FreedomMobile When are you going to have support in Kirkland Lake Ontario

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile has informed has informed me today; We don't have to provide quality service just cell phones and you better pay or else. Seriously?? I switched because unable to resolve issues since Summer 2020.. @OttawaCitizen @ottawasuncom part 1