Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• 
  Alexander Toth (@UntilTheNextTee) reported 9 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Bumbling Tourist (@hollygabel) reported 10 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Shams AbuBakr (@s4shams) reported 11 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Andrew Dignum (@TheDiggyShow) reported 22 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Inderpreet Singh (@IAmInderdhot) reported 33 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Chelsea (@chelseacriddell) reported 34 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Andrew Dignum (@TheDiggyShow) reported 56 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ashley (@_ashley_j) reported 7 minutes ago

  another day wasted with @freedomsupport despite endless promises of a resolution. A complaint will be filed with @CCTS_CPRST to avoid this happening with other. Stay away from @FreedomMobile unless you want to waste your time and lose your sanity. Incompetence at its finest

• 
  John D's_soccer2022 (@dav48896852) reported 8 minutes ago

  @freedomsupport And don't expect me pay anything Because i won't be paying nothing When it comes to freedom mobile I was mistreated ignored and was lied to by other representatives Amd by other support techs from freedom

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 10 minutes ago

  @luttrell20 @SnapsMcCoy @FreedomMobile Wi-Fi calling helps inside big box stores (pending they have it available for the public to use), or just wait until you get outside (as the carrier cannot "fix" such problems).

• 
  AngelSwack77 (@0Angelswack77) reported 14 minutes ago

  @freedomsupport just trying to login and haven't been able to top up my phone for days!!!

• 
  Breaking-News.ca (@Breaking_NewsCA) reported 15 minutes ago

  @freedomsupport Yes your site is down. The app cannot connect to your servers. It is down from USA and Canadian IP's.

• 
  爪att (@MattToronto) reported 15 minutes ago

  @freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.

• 
  Ruth Lee (@ruthirwinlee) reported 16 minutes ago from Ottawa, Ontario

  @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

• 
  Brennan Conroy (@BrennanJTC) reported 20 minutes ago

  Dear @FreedomMobile: I submitted a complaint to you via your CCTS form online on the weekend. It's now been 3 full business days and I have not yet received a response from you. I will be taking my complaint directly to the regulator without a response by this time tomorrow.

• 
  Richard Oliveira (@Richard70177172) reported 20 minutes ago

  @FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??

• 
  T_Bell (@tabu424) reported 20 minutes ago

  If it's Friday in Canada then it's time YET AGAIN for @Rogers cable, #Ignite and that little thing we rely on CELLPHONE / Mobile Access to CRASH! Can't reach LIVE CSR so any guess when service will be restored including partners SHAW & @FreedomMobile? @CRTCeng FIX THIS NOW!