Freedom Mobile outages and service status in Niagara-on-the-Lake, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Niagara-on-the-Lake, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
-
Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
-
AF Henley (@AFHenley) reported from St. Catharines, Ontario@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
-
Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
-
Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
-
Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, OntarioI bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
-
Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
-
Chelsea (@chelseacriddell) reported from St. Catharines, Ontario@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
-
H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
-
Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Geoff Larsen (@GeoffLarsen) reported@FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.
-
Sue T (@pieface2010) reported@FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.
-
Jay (@sh_jags) reported@FreedomMobile Service down
-
Luksimi Sivaneswaralingam (@luksimimusic) reported@FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)
-
Ivydelray 🙂 (@ivydelray) reported@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
-
Maro (@badboylex_) reported@FreedomMobile bro you guys have the worst customer service ever wtf
-
mystofrealm (@mystofrealm) reported@FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.
-
Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported@FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me
-
JrT (@JRTeodoro4) reported@FreedomMobile Is there problem with your internet today? December 16th?
-
Wil Boucher (@BoucherWil98675) reported@FreedomMobile is service down for Vancouver internet?