Freedom Mobile outages and service status in Niagara-on-the-Lake, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Niagara-on-the-Lake, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
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AF Henley (@AFHenley) reported from St. Catharines, Ontario@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, OntarioI bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Chelsea (@chelseacriddell) reported from St. Catharines, Ontario@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
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Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jay (@sh_jags) reported@FreedomMobile Service down
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Juliette (@Juliettemvp) reported@FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Keith (@Keithito) reported@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
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Lily (@Lily08901017) reported@FreedomMobile Freedom sucks. They overcharge customers. Fuking bastards.
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James Robb (@jameser78) reported@FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Mike Bryan (@mikebryan) reported@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
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RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?