Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• 
  Bumbling Tourist (@hollygabel) reported 3 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Alexander Toth (@UntilTheNextTee) reported 13 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Shams AbuBakr (@s4shams) reported 19 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Andrew Dignum (@TheDiggyShow) reported 28 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  AF Henley (@AFHenley) reported 34 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  Chelsea (@chelseacriddell) reported 36 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Inderpreet Singh (@IAmInderdhot) reported 49 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 56 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 59 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Levey Film & PR (@RBLFDPR) reported 9 minutes ago

  @freedomsupport Help I can't tell if my Intl. Roaming package I bought is activated.

• 
  doobydude (@doobydude420) reported 9 minutes ago

  @freedomsupport I've already did thar. Reset network connections etc. Etc.

• 
  𝟡𝟡𝟡 (@str4wb3rryacai) reported 9 minutes ago

  @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

• 
  Idar Nouti (@IdarNouti) reported 12 minutes ago

  @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

• 
  Manjot Singh Gill (@ManjotGilSingh) reported 13 minutes ago

  @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

• 
  Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported 14 minutes ago

  @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

• 
  doobydude (@doobydude420) reported 17 minutes ago

  @freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data

• 
  Yuh Mudda's Doubles Man (@DjDriftHWSS) reported 19 minutes ago

  @Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem

• 
  Susie Q (@_ThisIsNowhere_) reported 22 minutes ago

  @freedomsupport Is the app down? I want to pay my bill and the app won't open.

• 
  Mike (@Woody1O) reported 24 minutes ago

  @freedomsupport I'm getting a network error trying to pay my bill