Freedom Mobile

Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara-on-the-Lake, Ontario 12/01/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • moe_mnf Rugby Dude (@moe_mnf) reported

    @FreedomMobile @FreedomMobile - worst phone company with worst customer service. Zero service with huge bill

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Is the @FreedomMobile network down, or is it my phone finally giving up me? (Hoping it's not my phone...)

  • Melie_C22 Melissa C (@Melie_C22) reported

    Switched from @FreedomMobile to @koodo because freedom doesn't have service in small towns and was cheaper at koodo for more data, just to realize I barely have service in Peterborough which seems to be a pretty big city 🤨 one bar and finicky data is pretty ******.

  • Sinead09487728 Sinead (@Sinead09487728) reported

    @FreedomMobile what time can I contact someone over the phone? I'm trying to call since 9am and once I'm through to speaking to an agent, they hang up!

  • lulubir67298641 lulubird (@lulubir67298641) reported

    @freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin

  • Northern_Ron KeCo9804 (@Northern_Ron) reported

    @freedomsupport your customer service is absolutely horrible. I phone the number that just beeps. I go through live message no response.

  • Winner2681 winner2681 (@Winner2681) reported

    @FreedomMobile Hello, I turned roaming on and came to India but it is not working here. Please help ASAP. I need urgent help

  • TotvsTvvsEgoSvm Mathieu (@TotvsTvvsEgoSvm) reported

    @FreedomMobile Too bad it's still an iPhone though

  • Smiffster73 Martin Antony Smith (@Smiffster73) reported

    Call from @FreedomMobile : Me: Can you email me the details? you Me:Can you email me the details? FM: No, we can only share it with you once you accept the offer Either a hacker is spoofing your customer support phone numbers, or your marketing/sales contractor needs firing.

  • Albenoz Albeno (@Albenoz) reported

    @FreedomMobile @FreedomMobile why don’t you have network in Montreal?