Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (40%)
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Internet (39%)
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Total Blackout (11%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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alberteje66
(@alberteje66) reported
@freedomsupport my data is either really slow or not working at all. I'm currently in Mississauga. Is there an outage?
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NerdHerder77
(@NerdHerder77) reported
@freedomsupport @usmanim97119989 Having the same issue trying to make an Express Payment for my dad's prepaid account. The address section to fill out keeps removing everything I type in every time I tab or click out of the address bar.
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.
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Freedom Mobile Care
(@freedomsupport) reported
@RetroIffy @FreedomMobile Hi Zain, just to clarify, we informed you we would not sell our customer's information. If you need additional support or clarity on your situation please provide the account specifics required for us to help out. -S.T.
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Judith
(@judemitnyan) reported
@freedomsupport Hey there! I spoke to 2 customer service representatives tonight about this. The first one told me ot must have been a fraud and 2nd that the offer finished 1 day before I did the transaction! They offered partial compensation for the $30 tab. This is bad faith action.
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Roly Poly
(@rolypolyistaken) reported
.@FreedomMobile you guys make it hard to cancel cellphone service on purpose and everyone knows it.
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Elize
(@EarthToElize) reported
@FreedomMobile I got freedom over a week ago & haven’t been able to make or receive calls since. It’s not just inconvenient its unsafe. if theres an emergency I can’t call help. I’ve contacted customer service twice & after 5 business days i have no idea when it will be fixed.
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Zain Tanrisal Sol
(@RetroIffy) reported
@Nazkamani @freedomsupport Bro they literally couldn’t give less of a **** about anything
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Nazir Kamani
(@Nazkamani) reported
@RetroIffy @freedomsupport Absolutely right, they don’t give a damn . They also lock your phone so you can’t move away. Be careful consumers.
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Zain Tanrisal Sol
(@RetroIffy) reported
@FreedomMobile If anyone wants good service use Rogers or Bell because if you lose your phone or it breaks or literally anything you have to pay for it and there’s nothing you can do. Freedom mobile doesn’t work with the police so that @Apple IMEI numbers can be tracked