Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• Alexander Toth (@UntilTheNextTee) reported 15 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Inderpreet Singh (@IAmInderdhot) reported 21 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported a minute ago from Burlington, Ontario

  @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

• RHO (@TravelEatAwe) reported 5 minutes ago

  @FreedomMobile is running a very crude attempt at customer retention. They stall unlocking your phone preventing a customer from going to a different #cellphone carrier. #CRTC #telecommunications

• Natural 1's (@Nat1spc) reported 8 minutes ago

  @freedomsupport tried to upgrade my phones over the phone tonight and had The. Worst. Customer. Service. Ever. I don't know how this is allowed when in store your staff are so sweet. Considering canceling

• Cynthia Piercy (@8thCyn) reported 11 minutes ago

  @EricaEhm @FreedomMobile Oh their central customer service is awful. Occasionally you get someone good in a store, but I don't go out that much anymore. Sorry you had that on top of everything else. Sounds like you've had a crappy day!

• Mr. Mic (@TheRealMrMic) reported 11 minutes ago

  @freedomsupport Done that a few times and no difference…. Even the 3G connections are not working correctly

• Affirmbroom (@Ramonefrancis) reported 13 minutes ago

  Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

• Not Happy With Freedom Mobile (@NotHappyWithFr1) reported 14 minutes ago

  Here's @freedomsupport generic message! "Hi there, if you have a question or concern about our coverage map please send us a DM and we'd be happy to assist further! -I. H." I told you my concern now fix it!

• Mala Moragain Mistress Of Chaos (@MalaMoragain) reported 16 minutes ago

  @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

• Tom More (@TomMore9) reported 18 minutes ago

  @freedomsupport I have no service in Bayview ON for two days. Cyber attack? Usually I get Nationwide service.

• al burton 🇨🇦 (@trucker_lovin) reported 19 minutes ago

  @MartyPvL @FreedomMobile I had to switch from freedom to telus because freedom mobile doesn’t even get service in Innisfail Alberta and I’m there once a week