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Freedom Mobile

Freedom Mobile outages and service status in Niagara-on-the-Lake, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Niagara-on-the-Lake, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Niagara-on-the-Lake come from postal codes L0S .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

CityProblem TypeReport Time
Niagara-on-the-Lake Internet 11 days ago
Thorold Internet 7 months ago
St. Catharines Phone 11 months ago
Niagara Falls E-mail 11 months ago
St. Catharines Phone 11 months ago
St. Catharines Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot
    Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee
    Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • s4shams
    Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario

    @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

  • AFHenley
    AF Henley (@AFHenley) reported from St. Catharines, Ontario

    @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • XxCarsten72xX
    H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario

    @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

  • hollygabel
    Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario

    @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

  • chelseacriddell
    Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Hambonevstech
    🐍 (@Hambonevstech) reported

    @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • ivydelray
    Ivydelray 🙂 (@ivydelray) reported

    @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

  • iamtheotherkc
    the other KC (@iamtheotherkc) reported

    Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩

  • achauuu
    HA (@achauuu) reported

    5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

  • AdamA68412
    Adam Adam (@AdamA68412) reported

    @FreedomMobile Never again . .

  • gwcgary
    Gary C. (@gwcgary) reported

    @FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

  • _XAmount2
    Kahleel (@_XAmount2) reported

    Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile