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Freedom Mobile Outage in Niagara-on-the-Lake, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Niagara-on-the-Lake, Ontario

Freedom Mobile Outage Chart in Niagara-on-the-Lake, Ontario

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

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Most Reported Problems:

Phone
(84.55%)
Internet
(7.07%)
Total Blackout
(3.74%)
E-mail
(2.32%)
TV
(1.82%)
Wi-fi
(.51%)

Freedom Mobile Outage Map Near Niagara-on-the-Lake, Ontario

The most recent outage reports and issues originated from Thorold, St. Catharines and Niagara Falls.

Thorold Phone
St. Catharines Phone
St. Catharines Phone
St. Catharines Phone
St. Catharines Phone
Niagara Falls Phone

Freedom Mobile in Niagara-on-the-Lake, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Niagara-on-the-Lake, Ontario

    @CS_sean @RogersHelps @FreedomMobile Just a reminder that @FreedomMobile isn’t truly ready for the big time yet. Signal strength will vary from good to terrible depending on how far away you get from T.O and major highways! Gigs are not everything! Reliable service is. And you won’t save that much$

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    Received my @Google pixel 3 from @FreedomMobile and no wireless charger as promised... poor service as well. Hung up on twice already.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Hmmm but your service coverage isn’t the greatest...

  • NikoTheDev Niko (@NikoTheDev) reported

    @FreedomMobile Terrible coverage, worst mistake buying from Freedom. Stuck with this crap for a couple more months.

  • milkerfish gamer girl (@milkerfish) reported

    The download bill button on your MyAccount page doesn't work @freedomsupport

  • PurpleKingTony PurpleKingVII 🇳🇬 (@PurpleKingTony) reported

    @Anita17741681 @FreedomMobile damn , they should refund all money , im moving back to @Fidomobile atleast u get what u actually pay for

  • Anita17741681 TrulyMADDLIE (@Anita17741681) reported

    @PurpleKingTony @FreedomMobile Thank you! However, in my bill all charges are 0. I have turned roaming off. I live on a border city and that's old school that they charge roaming. My phone does not even connect. Never get service if I'm literally 3 km away from home. :(

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport If you're referring to my reply to the @FreedomMobile main account back in Sept 2018, yes, I'd had enough fruitless support calls to not want an unsolicited one at that time. Just today I called support, the agent had me restart the phone and would "call right back." 60 mins ago.

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport Yes, I'm familiar with both how time works and what an unexpected outage is. DURING the outage, there was no email or text to customers to let them know they may not be getting calls. AFTER the outage there was no outreach to customers. 1/2

  • MaximumTaco Daniel (@MaximumTaco) reported

    Can't believe we had a multi-day call outage and they didn't bother to send us a warning. I've had intermittent call issues since LTE launched. Calling support has been useless. Don't use #FreedomMobile if you actually need phone calls to get through to you. @freedomsupport

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport This is ridiculous. Years of intermittent call issues related to LTE, Wi-Fi Calling, VoLTE, just "replace your SIM" "sorry you're having trouble" and passing the buck. Cannot believe that customers weren't notified that calls weren't coming through. $5 compensation is an insult.

  • TeddyMakwa Teddy Makwa (@TeddyMakwa) reported

    @freedomsupport I had to switch providers. I got no signal at Neyaashiinigmiing,Wiarton or Owen Sound. wheni went home to visit