Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (60%)
-
Phone (28%)
-
Total Blackout (5%)
-
Wi-fi (5%)
-
E-mail (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
-
Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
-
Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
-
Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
-
Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
-
AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
-
Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
-
Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
-
H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
-
Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Ro ➕🔥
(@ro4lol) reported
@freedomsupport I had issues for years then I shoved your sim card into my backhole - problem solved when I went to another provider bruh
-
Andrea Bregante
(@andreabregante) reported
@freedomsupport It’s insulting. I was treated as a liar even though I’ve been a customer for years.
-
𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile Not surprised that you were formerly an Apple user since you were in design/art in the past. I’m with you on the locked down iOS, I have both a Samsung and iPhone in my pocket and I wish I could combine both into one (Samsung hardware and user interface and Apple CPU and OS)
-
𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile There’s a reason why connecting to unsecured networks aren’t a good and recommended thing. It’s not really safe and performance will depends more on the source of the network. I know you depends on them, but changing devices might not change anything.
-
𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮
(@NienorGT) reported
@sqwabb @FreedomMobile (Also, my Samsung Tab 8.4 (2020) have the worst WiFi performance of all my devices)
-
Grant Elio Biggs
(@barrellist) reported
@FreedomMobile - any chance of me ever getting my account credit balance back? It's been a year and a half and everytime I contact customer service they say that they are issuing another check and it never shows up?
-
Tina
(@tinaified) reported
@freedomsupport you have the worst horrible customer service. I had spent over 3 hours even talking to your supervisor on live chat about my phone bill but you can’t help me at all. I had been direct over and over. I’m never recommend my friends and family to you guys ever again
-
VK | Midnight Blue
(@Midnight_B1u3) reported
@FreedomMobile your customer service is bad enough to make me leave your ****** cell phone company ggs
-
P4ND4
(@SomeonesPanda) reported
@FreedomMobile its been about 2 hours since Fortnite servers went down, i ended up getting married, bought a house, had 2 kids, and leaving now for my vacation in Dubai
-
S
(@ganjaginga) reported
maybe this crazy lightening storm will knock @FreedomMobile cell tower back into service ******** is this one/two bar bullshit every day i don’t live under a ******* rock. fix your **** and don’t @ me to phone you pricks either ****