Freedom Mobile outages and service status in Niagara-on-the-Lake, Ontario

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• 
  Alexander Toth (@UntilTheNextTee) reported 1 minute ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Shams AbuBakr (@s4shams) reported 4 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Chelsea (@chelseacriddell) reported 22 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Andrew Dignum (@TheDiggyShow) reported 30 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Inderpreet Singh (@IAmInderdhot) reported 33 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 41 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  AF Henley (@AFHenley) reported 41 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 51 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

• 
  Bumbling Tourist (@hollygabel) reported 52 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ivydelray 🙂 (@ivydelray) reported 5 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Jen Whyte (@cheesebroad) reported 8 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  HR (@_kasheer_) reported 9 minutes ago

  @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!

• 
  Howllr 🇨🇦🍁 (@howllr) reported 10 minutes ago

  @FreedomMobile I just got a text saying I was in america. I am not. Help me fix this please.

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 10 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Parag Gajjar (@PARAG4591) reported 11 minutes ago

  Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.

• 
  vegan4them (@vegan4nonhumans) reported 12 minutes ago

  @FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.

• 
  Mel🇨🇦 (@LoveJeter02) reported 14 minutes ago

  @FreedomMobile what is going on with your network? One week Bell customers can't get calls through and today my Dad's phone didn't work all afternoon. Not good!!

• 
  Scott C (@scottacalvert) reported 15 minutes ago

  @FreedomMobile find out it was an issue on your end. 5 lines not working all day, can't get a hold of anyone until 6pm. Asked what is going to be done about 5 ppl not being able to work all day. Responses was nothing.

• 
  Testezlaf (@testezlaf) reported 15 minutes ago

  @FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!