Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• Inderpreet Singh (@IAmInderdhot) reported 4 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Alexander Toth (@UntilTheNextTee) reported 5 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Andrew Dignum (@TheDiggyShow) reported 14 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Aurun50 🇧🇹| 🇳🇵| 🇪🇸 | 🇨🇦 (@BhattaraiAurun) reported 4 minutes ago

  @FreedomMobile Am I able to cancel the service with you and get a refund? I am trying to use my data when I’m travelling but your service keeps saying “Nation Wide” and the data speed isn’t good. Help me get a refund and maybe in the future I’ll come back to freedom. I am gonna cancel next mont

• Will Zver (@wzver) reported 4 minutes ago

  @FreedomMobile what is going on with your customer service? Been trying to upgrade my device with you and was told I’d get a call back (two days ago)…do you not want me as a customer?

• Gaelan McCrea (@gaelan_mccrea) reported 7 minutes ago

  @freedomsupport My phone has no data connection. It says its connected to the nationwide network and is roaming, and that's fine. But I can't load a webpage or anything. I just don't have an internet connection.

• @jenn (@jenn) reported 8 minutes ago

  @freedomsupport I guess I'm not seeing the 0% down on your site. On a basic iPhone 13 Pro, you require a $840.00 pre-payment for the device—even though my account is well over 5 years old with regular payments made.

• Gobo (@34gobo) reported 10 minutes ago

  @FreedomMobile The problem is Freedom doesn’t work appropriately.

• Frank. (@JF_Viljoen) reported 15 minutes ago

  @freedomsupport Ya has anything changed in the last three months? B/C I couldn’t make a phone call in my basement that’s very far from the city limits. Was told, “ya, iPhones don’t like our network” but only on the call where I cancelled service.

• @jenn (@jenn) reported 16 minutes ago

  @freedomsupport Apple has a 0% APR with no money down. I suspect that would be more valuable to your customers who cannot purchase a device outright.

• SK (@SK077879861) reported 18 minutes ago

  I had the worst exp with @FreedomMobile today! The service reps at 200 Dufferin street store are the worst, not friendly and they have this DONT CARE attitude towards customers. I req any1 planning to go for @FreedomMobile as their network provider think twice!

• David Wooderson (@LorenzoVanMatt4) reported 20 minutes ago

  @FreedomMobile hey so how about you hire Canadians to service Canadian customers. No point having Alan the idiot in Manila tell me ive incurred roaming charges is because Downtown Toronto might not be in the full coverage area. #RogersMobile #Telus might be looking 4 new clients

• Frank. (@JF_Viljoen) reported 20 minutes ago

  @FreedomMobile iPhones work on your network now?? Had to switch away mere months ago due to having zero service reliability. In yyc mind you. Rep on the phone said it was a known and old issue