Freedom Mobile

Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara-on-the-Lake, Ontario 02/12/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @freedomsupport when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage

  • likeamonetpain1 likeamonetpainting (@likeamonetpain1) reported

    @freedomsupport anyone else having problems with sms?

  • vtotten Victoria Totten (@vtotten) reported

    @freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.

  • AvaMariaKers AvaMaria.Kerš (@AvaMariaKers) reported

    @FreedomMobile when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage

  • Sammy_xooxo Sam (@Sammy_xooxo) reported

    @freedomsupport That’s not even what happened. Lmfao. I brought my own device. And now I’m stuck with a phone that doesn’t have service when I move for school. You’d think if you can’t provide a service you wouldn’t make someone pay, or at least offer them a discount.

  • MissJasmyn Jasmyn (@MissJasmyn) reported

    @FreedomMobile CROOKS! Finalized my order w/o my consent, added a protection plan that I told them not to add and now can’t tell me where my phone is and refuse to escalate the issue!!! DO NOT ORDER FROM THEM.

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    @FreedomMobile I will complete my contracts on both my phone's for the duration but when they expire I will drop you as a service provider completely !

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @emd20000 @FreedomMobile If your own home will NOT allow signal inside, turn on Wi-Fi, setup and turn on WI-FI CALLING. Because the carrier cannot "fix" that kind of problem.

  • olddavethewolf Dr. David G D Oswald Jr. (@olddavethewolf) reported

    @FreedomMobile very disappointed. I’ve been tooting your horn for years now, but after today’s hellish customer service experience, well, let’s just say I am making plans to move on… #complaintdepartment

  • randomaf8273 JoKesOnYoU (@randomaf8273) reported

    @FreedomMobile Try and get an answer out of any of their reps on what their data speeds are....good luck!!! Ask someone at Bell, they'll tell you in 1 second. Ask someone at Rogers, they'll tell you in 1 second. Ask someone at Freedom, you get a song and dance and never get an actual number