Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Onyedikachi Igbo
(@Kachi_Igbo) reported
@freedomsupport I never cancelled my service with Freedom. I tried calling the number there but it did not go through. I also called the other number for those outside North America but could not still get anyone.
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Avi B.
(@avijustin) reported
Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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degeneroach.eth
(@degeneroach) reported
@freedomsupport Also wtf is with only being able to buy 1 specific top up a month?
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Jin
(@jinblm) reported
Just experienced the worsttttt customer service everrrr @FreedomMobile
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Ray B
(@RayB34415996) reported
@FreedomMobile Just got off the phone with the 7th call agent. No compassion for my situation. Was told that I need to pay. They said I used 2gigs of data in the span of 4-5hrs and that cost me $900+. I need HELP!
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Karan Ghia
(@GhiaKaran) reported
Absolute shambles @FreedomMobile services. Initially I was told of getting the new member fee waived off, and hence decided to change to freedom. But now, 2 months in, the fee has not been waived off and customer service providers say that it’s not written on my contract.#Shame
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debstarz
(@starz4) reported
@FreedomMobile Why can I not get a copy of invoice needed ???? Online account does not have it and your back office won’t do it. Help needed.
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Cherry Mahaguay
(@CherryMahaguay) reported
@freedomsupport I spoke 5 technical representative and 2 hung up the phone, 1 help me but it doesn’t work out,2 said they going to call me back after they said I need to turn on the airplane mode. I dont have access in cellular data and my job depend on it
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Yash Kotecha
(@YashKot41144863) reported
@FreedomMobile Freedom mobile is too bad, can’t even open My account right now. Without crossing border they are charging me international roaming. Bullshit! Get your thing together or will have to fight the lawsuit.