Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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CLOWN HAMSTER 🤡🐹 -=Vicious Ambitious=-
(@ClownHamster) reported
@FreedomMobile I’ve changed my service provider for more than a year now and I’m still getting emails stating I’m being billed.
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Moe
(@Moe92642097) reported
@freedomsupport I keep calling no body answer today and then it disconnected. You guys should improve the phone support service
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Amber Smith
(@ambersmith22015) reported
@freedomsupport Why cant anyone get through for customer service number
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Ransher Nain
(@Ranshernain) reported
@freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.
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Iz Ace
(@izace01) reported
@FreedomMobile Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.
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Blacksunshine93
(@LalliSunny) reported
@freedomsupport why don't you support group texting. I need this feature for work and no one told me it isn't a feature. Wtf am I gunna do with this trash service if I can't use it for the purpose i need it for?
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Mr. Canuck🇨🇦
(@YYCtj1) reported
@FreedomMobile Too bad the Freedom mobile network sucks. So many dead spots and dropped calls!
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Blacksunshine93
(@LalliSunny) reported
@freedomsupport I have groups of 12+ people and it doesn't work. I have a Note20 Ultra 5G running android 11
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Art......ist
(@Tradin2013) reported
@FreedomMobile FREEDOM SUCKS!!!!!!!!!!!!
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Dr. Sleep-Deprived Mom 📊☕️
(@zibilith) reported
@FreedomMobile What is happening with your coverage of the Niagara region? I’m in St Catharines, ON and went from having full bars to one bar of reception at home. Same for my husband. Is the company aware of the issue?