Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara-on-the-Lake, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario
Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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Jimbob Jones
(@JonestownJimbob) reported
@freedomsupport Is your site having issues? It's refusing to bring up the 2FA dialog when I attempt to log in. Then it just says login failed. Would be cool if I could see my bill to pay it, thanks.
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Ganiyat Aderonke
(@G_ademie) reported
@freedomsupport I requested for a change in plan a day earlier to my cycle bill, I wanted a bigger data plan which they did. I was not informed there will be cost implications for changing plan before the old plan ends and your customer service insisted I have to bear that cost myself.
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Richard Oliveira
(@Richard70177172) reported
@FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??
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John D's_soccer2022
(@dav48896852) reported
@freedomsupport And don't expect me pay anything Because i won't be paying nothing When it comes to freedom mobile I was mistreated ignored and was lied to by other representatives Amd by other support techs from freedom
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爪att
(@MattToronto) reported
@freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.
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matt cruz
(@mattcruz812) reported
@FreedomMobile is so bad. Was supposed to get a free upgrade only to be told I have to pay $400 up front. Then was told I have to pay my tab and bill. After paying over $350 I was still told I have to pay $400.
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Brennan Conroy
(@BrennanJTC) reported
Dear @FreedomMobile: I submitted a complaint to you via your CCTS form online on the weekend. It's now been 3 full business days and I have not yet received a response from you. I will be taking my complaint directly to the regulator without a response by this time tomorrow.
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George Chountalos
(@ChountalosG) reported
@FreedomMobile gave me a horrible experience. Spent 10 hours on my phone with 5 different agents just to port out my number. In the end they couldn't do it for the most ridiculous reason I every heard. I am beyond dissapointed. No freedom here. #badservice
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@SnapsMcCoy @FreedomMobile They cannot "fix" houses or buildings. Tell Wal-Mart to install signal booster equipment. Oh wait, they've got wireless network connections to a router in the store. Turn on Wi-Fi, setup wi-fi calling and make use of it IN the store.