Freedom Mobile

Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara-on-the-Lake, Ontario 03/09/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RZaichkowski Robert #StopThe413 Zaichkowski (@RZaichkowski) reported

    @herbivore0 @FreedomMobile Too bad about them about to be acquired by Rogers unless if the CRTC & the federal government can block them. #cdnpoli

  • CountryMusicEmo EMO LEBLANC™©® - G.O.A.T.- RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @Rogers users how you liking your service now ? I bet you wish you could be with @FreedomMobile @freedomsupport

  • wjcmIII Cam (@wjcmIII) reported

    @freedomsupport Yeah....why isn't your network working??? No information posted.

  • wjcmIII Cam (@wjcmIII) reported

    @freedomsupport what's going on with the network???? No updates to the fact that the system is down??

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport Help. On a loop with verification number, cant log on to make a payment. Phone calls need to happen..

  • StephhChao Steph ✌🏼 (@StephhChao) reported

    @FreedomMobile your website is honestly terrible can you please let me log in to my account lol I’m literally trying to give you money and can’t

  • geebs1983 Jordan Downey (@geebs1983) reported

    @freedomsupport waiting hold for over an hour to talk to support, this is ridiculous

  • RoyUrbanozo Roy Urbanozo (@RoyUrbanozo) reported

    Glad to be a @FreedomMobile & @koodo customer today.

  • commander_tofu POIR (@commander_tofu) reported

    @freedomsupport i have no service. are you down?

  • kaclk Kayle Clark (@kaclk) reported

    I’m also seeing that @FreedomMobile/@ShawInfo mobile line is similarly showing intermittent 0 bars. Is this related since Freedom roams mostly on the Rogers network?