Freedom Mobile

Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara-on-the-Lake, Ontario 03/20/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • donwdeer Donald W. Deer (@donwdeer) reported

    @FreedomMobile Apple expensive garbage!

  • Gaming1Canadian Gaming Canadian (@Gaming1Canadian) reported

    It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

  • Darkduck64 Sex, DUCKS, and Rock and Roll!! 🔞 (@Darkduck64) reported

    @FreedomMobile are you guys having service issues right now? My dispatchers can't make calls to me from any of their work phones, but can some reason reach me via personal phones

  • heliorib Helio Ribeiro (@heliorib) reported

    @andraexbrown @BeanJellyy @FreedomMobile same here! I'm able to call from my freedom phone but people from other providers are having problems to contact me. Calls from freedom to freedom are ok. the problem is from other provider to Freedom

  • preferyoudidnt 🏔⛰🌋 (@preferyoudidnt) reported

    @freedomsupport Ordered new phone from @FreedomMobile Aug 9. Have been paying for it since. No follow up & sent to wrong address. 2 months later, still nothing. Have followed up 4x, no resolution. I don’t have time to sit on hold. At the end of my rope here and about to jump ship

  • hsaee98 Hira (@hsaee98) reported

    @freedomsupport I haven't had service since yesterday, what's going on?

  • kzarash arash karimi (@kzarash) reported

    @impact_imagery @FreedomMobile Just shut up. Take your stupid *** somewhere ***.

  • andraexbrown Andrae (@andraexbrown) reported

    @BeanJellyy @FreedomMobile I am experiencing the similar issues this morning except it’s only incoming calls from non freedom providers

  • gobinathm {{ Gobinath.Mallaiyan }} (@gobinathm) reported

    Got Caught in a circle of death (or) Lies with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no one even seems to understand the basic problem

  • la_coco16 coco Doll (@la_coco16) reported

    @FreedomMobile I’ve been charged twice for an account that was restricted. The outrageous thing us that the customer service was awful in solving the problem. Ate you encouraging a service cancellation?