Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• Inderpreet Singh (@IAmInderdhot) reported 45 seconds ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Andrew Dignum (@TheDiggyShow) reported 49 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• Alexander Toth (@UntilTheNextTee) reported 52 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yash Makwana (@CAYashMaks) reported 5 minutes ago

  @FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.

• MK (@MK_Ultra_X) reported 12 minutes ago

  @freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway

• Yash Makwana (@CAYashMaks) reported 13 minutes ago

  @freedomsupport Your team ain't helping me. Only reply I get is to wait. Whybas a customer should I suffer and wait more, because of your internal logistics issue?

• Carmi Biason (@carmikristin) reported 15 minutes ago

  @FreedomMobile is there something wrong with the network? I can't seem to make or receive calls.

• Rajan Tyagi (@rajantyagi16) reported 15 minutes ago

  @FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again

• Carmichael (@carmichaelpt) reported 16 minutes ago

  @TheGeesus @virginmobilecan @FreedomMobile I love my freedom rate. I hate my freedom service and network.

• Myles Pineau (@MD_Pineau) reported 17 minutes ago

  Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.

• Misiak (@_martinmisiak) reported 18 minutes ago

  @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

• Yash Makwana (@CAYashMaks) reported 24 minutes ago

  @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

• Yash Makwana (@CAYashMaks) reported 27 minutes ago

  @freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.