Freedom Mobile Outage Report in Niagara-on-the-Lake, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Niagara-on-the-Lake, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara-on-the-Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Live Outage Map Near Niagara-on-the-Lake, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

City	Problem Type	Report Time
Thorold	Internet	one month ago
St. Catharines	Phone	5 months ago
Niagara Falls	E-mail	5 months ago
St. Catharines	Phone	5 months ago
St. Catharines	Phone	6 months ago
St. Catharines	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Niagara-on-the-Lake, Ontario

Latest outage, problems and issue reports in Niagara-on-the-Lake and nearby locations:

• Alexander Toth (@UntilTheNextTee) reported 22 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Inderpreet Singh (@IAmInderdhot) reported 35 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 59 seconds ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• Tess Tyckle (Shim/****) (@TTyckle) reported 4 minutes ago

  @FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?

• Kate (@KatePens) reported 5 minutes ago

  .@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.

• Kate (@Marie1Kate) reported 8 minutes ago

  Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.

• Nitin Singh (@nS_Nitin) reported 8 minutes ago

  @freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number

• Cornerstone.of.Statesmanship (@CStatesmanship) reported 10 minutes ago

  @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

• Karashata (@karashata) reported 15 minutes ago

  @FreedomMobile appears to have some actually reasonable plans, however, the larger data potion of their plans is only applicable within their network's unfortunately rather limited coverage area, within the nationwide coverage area... Not as compelling an offering.

• Nitin Singh (@nS_Nitin) reported 16 minutes ago

  @freedomsupport bought airpods pro from you guys last year. Purchase invoice does not have serial number. Need help.

• Ashley Hynd (@ashley_hynd) reported 20 minutes ago

  @freedomsupport @francescsr no actually you've taken away all the things that made you great, it takes forever to get to a service rep & when I do they are rude & EXTREMELY limited on what they can offer, I only really get "good" support when I publicly angry tweet you

• Frances Roberts Reilly (@francescsr) reported 22 minutes ago

  @ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.