Freedom Mobile

Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/15/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

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City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FaisalZamir786 Faisal zamir (@FaisalZamir786) reported

    @freedomsupport I have texted but nobody seems to issue a refund.

  • stockharold Harold (@stockharold) reported

    @FreedomMobile Please do not purchase an iPhone 14 with Freedom, what is the point of having such an advanced phone on an ancient network that runs 3G most of the time

  • joshuaprav Joshua Praveen (@joshuaprav) reported

    @freedomsupport I have called customer care thousand times kyle

  • beingahumaan mukadder (@beingahumaan) reported

    @FreedomMobile ****** service and doesnt have 5g. They don’t invest 5g anymore. Don’t buy it.

  • LiberalAndProu3 LiberalAndProud (@LiberalAndProu3) reported

    @FreedomMobile I'm a very easy customer. Very. Freedom is hands down the worst business of any type I've used in decades, since AOL. Every month you shut my phone off. Every. SIngle. Month. Your system is broken. Your customer service is an offensive joke. What an embarrassing organization.

  • bentsmore bent (@bentsmore) reported

    @FreedomMobile Honestly I don't think I'd come back to freedom even if they made it $20 for unlimited the service is so poor

  • ColinGrey Colin Grey (@ColinGrey) reported

    @FreedomMobile I am having trouble removing the add ons on account. It just gives me an error. Please help

  • LiberalAndProu3 LiberalAndProud (@LiberalAndProu3) reported

    @freedomsupport Every month you shut my phone off. Every month. I call every month and get spoken to like I'm a child by some middle eastern rep. First company I've ever seen that can't successfully charge a customer. I have to waste 2 hours every 15th to explain this. What a sad joke Freedom is

  • bhagwaniakhi Akhilesh Bhagwani (@bhagwaniakhi) reported

    @freedomsupport Can I get a 30 dollar plan with 300 down ?

  • TheraBarclay Thera Barclay (@TheraBarclay) reported

    Hey @freedomsupport, my data services have been suspended due to an "outsanding balance", but I've already paid off my balance (in fact, I have a $45 credit). I can't make or receive calls or text messages. Any help in sorting this out would be much appreciated!