Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (51%)
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Phone (29%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandre Alencar
(@alexandrecabr) reported
🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?
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Dave McCauley
(@davemccauley) reported
Never order a phone online with @FreedomMobile @freedomsupport. My phone was sent to the wrong address and now I have the wait 2 more weeks on top of the 2 weeks I've waited for my new phone! Support call is useless. They just read off a script.
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Dave McCauley
(@davemccauley) reported
@freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.
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Dante Di Pasquale
(@dantedipasquale) reported
@freedomsupport Blanket compensation package applied to accounts in response to the internet outage (July 7th-10th, 2022) or will Freedom require us to individually ask for it? You say the latter; I say goodbye. Freedom clearly depends of pre-existing monopolistic infrastructure.
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Erica R
(@eroe1782) reported
@freedomsupport Already DM’d you but experiencing no service on one of my mobile lines … Please help!
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MrPartyWaffle
(@MrPartyWaffle) reported
@FreedomMobile @Google Almost 4 years and it still doesn't work.
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Canadian man123
(@Nickbroadbent22) reported
@freedomsupport I have no service
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E
(@CurlyStaches) reported
Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?
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Alex Tucci
(@Drevils4) reported
@alankcwong @FreedomMobile Freedom mobile has been working through all this crap not sure what your issue is.. never had an issue with freedom and I've been with them since WIND. Best 65$ a month with 30gig LTE AND UNLIMITED 4G AFYER THE 30 LTE
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James Simpson 4x💉
(@j2simpso) reported
An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!