Freedom Mobile

Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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The latest reports from users having issues in St. Catharines come from postal codes L2S.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 07/13/2024 06:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Freedom Mobile outage reports came from the following cities: St. Catharines.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Phone
CanadaSt. Catharines Internet
CanadaNiagara Falls Phone
CanadaSt. Catharines Internet
CanadaFonthill Phone
CanadaNiagara Falls Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • s4shams Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario

    @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • hollygabel Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario

    @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JPSinghVirdi JP Virdi (@JPSinghVirdi) reported

    @FreedomMobile i you very are very bad , very bad network - Jatinder Pal Singh -647232 6034

  • shehryarkharadi Shehryar Kharadi (@shehryarkharadi) reported

    @FreedomMobile Anyway to urgently contact, the normal contact centers are closed and i need urgent support. My number has been ported to a wrong number.

  • Marisa98974297 Marisa (@Marisa98974297) reported

    @FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.

  • EdwardsRickman Mandy Rickman-Edwards (@EdwardsRickman) reported

    @FreedomMobile so if this is not taking care of by mid March I will be contact the news and more how many people have been treated like this and who is not taking a step forward is this how you guys treat customers..

  • madsem_go madsem (@madsem_go) reported

    @FreedomMobile unhelpful customer service, locked out of service after 3 failed payments though my bank acct is missing $$? #needanewprovider

  • Karen28427210 Londonont lowincome (@Karen28427210) reported

    @freedomsupport hi im London Ontario is there any issues in the area my service is not working good slow?

  • TossableDigits Tossable Digits (@TossableDigits) reported

    Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • TossableDigits Tossable Digits (@TossableDigits) reported

    @freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only

  • DustyBogarth85 Dusty Bogarth (@DustyBogarth85) reported

    @FreedomMobile I can not wait for my contract to be up by far this worst service ever. Man my old school brick Nokia had better reception!!

  • JPSinghVirdi JP Virdi (@JPSinghVirdi) reported

    @freedomsupport very bad service - you guys are thief - Jatinder Pal Singh -6472326034