Freedom Mobile

Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 12/01/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

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City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BoringLisaP boringlisap (@BoringLisaP) reported

    @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

  • GamerRBLX12224 Transit_Plays - Transit & Games (@GamerRBLX12224) reported

    The moment when you keep getting Robo calls everyday (claiming to be Service Canada and Canada Borders Service Agency) @freedomsupport please help

  • nodlcforme day million (@nodlcforme) reported

    @FreedomMobile someone has started charging my dormant account, Monthly and no one at service has been helping, whose department is fraud ?

  • vancousaurios mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported

    @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

  • ajitmaski Ajit Maski (@ajitmaski) reported

    @FreedomMobile @freedomsupport - There is no update on FSR00349117 even after 20 days. How much do Freedom need to fix one data issue

  • J_Riffy James (@J_Riffy) reported

    @FreedomMobile your MyAccount app sucks for load times and lags out constantly, your software team should fix that.

  • proxyDep DLamichhane (@proxyDep) reported

    @freedomsupport Goes to partner network right a way after leaving your city area… very less home coverage…. Fed up

  • KatherineWieser Katherine Wieser (@KatherineWieser) reported

    Well, after all the dealings with @FreedomMobile and them insisting they can not put a phone plan on hold, even with the (validated) account holder on the line and a police file number - I was able to do it myself, online. Ridiculously poor customer service! #Canada

  • Soosole Sue Rau (@Soosole) reported

    @freedomsupport Been waiting 30 minutes for support - on a less than 5 minutes initial promise - then, will be with you shortly update. Is anyone working?

  • andrewsmyk Andrew Smyk (@andrewsmyk) reported

    @FreedomMobile emailed survey is not accessible. Gives a login error.