Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (17%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• Andrew Dignum (@TheDiggyShow) reported 6 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• Alexander Toth (@UntilTheNextTee) reported 38 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Inderpreet Singh (@IAmInderdhot) reported 59 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• L. P. (@hemond_r) reported a minute ago

  @freedomsupport If “one response is enough”, how about six? Your system screwed up and never “successfully” do anything. It would be nice if you could hold yourselves to a certain minimum standard of care.

• Shma Singh (@ShmaSingh) reported 2 minutes ago

  @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

• Marilyn Nicholls (@Marilyn0926) reported 3 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Jon Tornada (@JonTornada) reported 5 minutes ago

  @freedomsupport This is a huge issue that definitely needs the CEOs attention. I don't exaggerate. The company is paying people to create basic orders when these orders could be done in two minutes. Huge waste of time and money!

• John Daryl (@jhndryl) reported 9 minutes ago from Toronto, Ontario

  @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

• Kevin Musial (@kevinek95) reported 15 minutes ago

  @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

• Mutapapa (@RealMutapapa) reported 16 minutes ago

  @freedomsupport I need help with a new sim card. I have tried over 20 times and no matter whatever device it is, it keeps saying an error "Invalid SIM number" I am trying to setup a new number. I tried calling and they said go try again. Its not working!

• Anime connoisseur (@_ebuka96) reported 17 minutes ago

  @hoodshordy @FreedomMobile but are they good like service wise and everything?

• Shma Singh (@ShmaSingh) reported 18 minutes ago

  @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

• Hugh mungus (@somerandodude38) reported 18 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.