Freedom Mobile outages and service status in St. Catharines, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• 
  Andrew Dignum (@TheDiggyShow) reported 13 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  AF Henley (@AFHenley) reported 30 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  Alexander Toth (@UntilTheNextTee) reported 37 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Shams AbuBakr (@s4shams) reported 44 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Bumbling Tourist (@hollygabel) reported 44 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Chelsea (@chelseacriddell) reported 46 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Andrew Dignum (@TheDiggyShow) reported 47 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Inderpreet Singh (@IAmInderdhot) reported 48 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 57 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Lenis (@LenisTheOrca) reported 5 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Dgrootonis (@iamgroot11) reported 6 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  manish midha (@midha_manish) reported 7 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Sharayah Palmer (@SharayahPalmer) reported 8 minutes ago

  @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

• 
  Jennifer (@JTkksmom) reported 9 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all

• 
  Javi Medina (@javiermedina15) reported 10 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  mystofrealm (@mystofrealm) reported 10 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  YTPeasantVision (@YTPeasantVision) reported 12 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  gbreezie (@garry568) reported 13 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Parag Gajjar (@PARAG4591) reported 14 minutes ago

  Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.