Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• 
  Alexander Toth (@UntilTheNextTee) reported 12 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Andrew Dignum (@TheDiggyShow) reported 17 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Andrew Dignum (@TheDiggyShow) reported 23 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Bumbling Tourist (@hollygabel) reported 24 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Shams AbuBakr (@s4shams) reported 33 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Chelsea (@chelseacriddell) reported 35 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Inderpreet Singh (@IAmInderdhot) reported 54 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  AF Henley (@AFHenley) reported 58 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Vickery (@richard_vickery) reported 2 minutes ago

  @freedomsupport meaning that you're stupid, because you won't take the time to educate yourselves on what is, or will be, incorporated in the devices, especially the new ones?

• 
  Darryl J. Woytkiw (@RantingCanadian) reported 2 minutes ago

  @FreedomMobile Problem isi would never pay what you charge for services given your poor coverage and unreliable services About 6 people I work with are with you and I was years ago Dropped calls even in the city, poor service and hardly work out site the City Virgin Bell Telus and Rogers work

• 
  L. C. H. (@1ncredulous) reported 3 minutes ago

  @FreedomMobile Charging me twice a month the past 3 months now saying I'm over my limit. Impossible, I'm on home wifi mostly, plus proof on my phone how much network data I use not even close! #freedommobile

• 
  🇨🇦Nice Segue🍁 (@NiceSegue) reported 5 minutes ago

  Anyone else @freedomsupport having problems with your @FreedomMobile phone service in Toronto today?

• 
  Rafal Pruszynski (@RafalPruszynsk2) reported 11 minutes ago

  @FreedomMobile Last time I was on Freedom there was no service outside of my city and even in the city

• 
  - (@Mahonzzzz) reported 11 minutes ago

  @freedomsupport Every time there’s clouds your service goes to ****. Not to mention if I leave a major city I have **** all for reception. Your service is a joke.

• 
  🌈🇨🇦🍁Mocha 🍁mom -Charlotte 🇨🇦✌️ (@Charlot31041072) reported 14 minutes ago

  @freedomsupport Well maybe help people who have it . Is G5 still in beta version .I sure don’t want it 🤮

• 
  Trish Caron (@pinkpamplemoose) reported 18 minutes ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

• 
  Predrag Blagojevic (@pblagojevic) reported 19 minutes ago

  Hi @FreedomMobile, yesterday I purchased a 6mth prepaid plan and just today learned that your network doesn't cover even the very urban neighborhood of Steveston in Richmond, BC. Is it possible that there is no cancellation/refund available?

• 
  Mariette Stephenson (@InfoMariette) reported 19 minutes ago

  @freedomsupport @FreedomMobile still waiting to have issues with your company resolved. Third time in a week that back office has NOT called during agreed time!