Freedom Mobile outages and service status in St. Catharines, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around St. Catharines, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 26, 9:40 PM EDT	0	0
May 26, 10:00 PM EDT	0	0
May 26, 10:20 PM EDT	0	0
May 26, 10:40 PM EDT	0	0
May 26, 11:00 PM EDT	0	0
May 26, 11:20 PM EDT	0	0
May 26, 11:40 PM EDT	0	0
May 27, 12:00 AM EDT	0	0
May 27, 12:20 AM EDT	0	0
May 27, 12:40 AM EDT	0	0
May 27, 1:00 AM EDT	0	0
May 27, 1:20 AM EDT	0	0
May 27, 1:40 AM EDT	0	0
May 27, 2:00 AM EDT	0	0
May 27, 2:20 AM EDT	0	0
May 27, 2:40 AM EDT	0	0
May 27, 3:00 AM EDT	0	0
May 27, 3:20 AM EDT	0	0
May 27, 3:40 AM EDT	0	0
May 27, 4:00 AM EDT	0	0
May 27, 4:20 AM EDT	0	0
May 27, 4:40 AM EDT	0	0
May 27, 5:00 AM EDT	0	0
May 27, 5:20 AM EDT	0	0
May 27, 5:40 AM EDT	0	0
May 27, 6:00 AM EDT	0	0
May 27, 6:20 AM EDT	0	0
May 27, 6:40 AM EDT	0	0
May 27, 7:00 AM EDT	0	0
May 27, 7:20 AM EDT	0	0
May 27, 7:40 AM EDT	0	0
May 27, 8:00 AM EDT	0	0
May 27, 8:20 AM EDT	0	0
May 27, 8:40 AM EDT	0	0
May 27, 9:00 AM EDT	0	0
May 27, 9:20 AM EDT	0	0
May 27, 9:40 AM EDT	0	0
May 27, 10:00 AM EDT	0	0
May 27, 10:20 AM EDT	0	0
May 27, 10:40 AM EDT	0	0
May 27, 11:00 AM EDT	0	0
May 27, 11:20 AM EDT	0	0
May 27, 11:40 AM EDT	0	0
May 27, 12:00 PM EDT	0	0
May 27, 12:20 PM EDT	0	0
May 27, 12:40 PM EDT	0	0
May 27, 1:00 PM EDT	0	0
May 27, 1:20 PM EDT	0	0
May 27, 1:40 PM EDT	0	0
May 27, 2:00 PM EDT	0	0
May 27, 2:20 PM EDT	0	0
May 27, 2:40 PM EDT	0	0
May 27, 3:00 PM EDT	0	0
May 27, 3:20 PM EDT	0	0
May 27, 3:40 PM EDT	0	0
May 27, 4:00 PM EDT	0	0
May 27, 4:20 PM EDT	0	0
May 27, 4:40 PM EDT	0	0
May 27, 5:00 PM EDT	0	0
May 27, 5:20 PM EDT	0	0
May 27, 5:40 PM EDT	0	0
May 27, 6:00 PM EDT	0	0
May 27, 6:20 PM EDT	0	0
May 27, 6:40 PM EDT	0	0
May 27, 7:00 PM EDT	0	0
May 27, 7:20 PM EDT	0	0
May 27, 7:40 PM EDT	0	0
May 27, 8:00 PM EDT	0	0
May 27, 8:20 PM EDT	0	0
May 27, 8:40 PM EDT	0	0
May 27, 9:00 PM EDT	0	0
May 27, 9:20 PM EDT	0	0
May 27, 9:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Catharines, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

City	Problem Type	Report Time
Niagara-on-the-Lake	Internet	15 days ago
Thorold	Internet	7 months ago
St. Catharines	Phone	11 months ago
Niagara Falls	E-mail	11 months ago
St. Catharines	Phone	11 months ago
St. Catharines	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

Andrew Dignum (@TheDiggyShow) reported 8 minutes ago from St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Inderpreet Singh (@IAmInderdhot) reported 8 minutes ago from St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 14 minutes ago from St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
Chelsea (@chelseacriddell) reported 15 minutes ago from St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Alexander Toth (@UntilTheNextTee) reported 19 minutes ago from St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Shams AbuBakr (@s4shams) reported 44 minutes ago from St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Bumbling Tourist (@hollygabel) reported 44 minutes ago from St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
Andrew Dignum (@TheDiggyShow) reported 45 minutes ago from St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
AF Henley (@AFHenley) reported 46 minutes ago from St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

YTPeasantVision (@YTPeasantVision) reported 34 seconds ago
Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!
Eve (@Eve62617669) reported 5 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Davis Marsh (@Lucidsennin) reported 10 minutes ago
@FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 12 minutes ago
@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.
WyzeOne (@Remlam) reported 15 minutes ago
@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
Javi Medina (@javiermedina15) reported 15 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
the other KC (@iamtheotherkc) reported 17 minutes ago
Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
David bristow (@Davidbr14133727) reported 23 minutes ago
@FreedomMobile I'm having connectivity issues with my Motorola e15
Tristan Carpio (@TrisCarpio) reported 24 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
rehan (@wawast) reported 25 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.