Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Capitan Kyla Kirk 🪐 (she/her)
(@krositabanana) reported
@freedomsupport hey - is the service down? I can't seem to make any phone calls at all!
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Ivan N.
(@IvanNguyen) reported
@FreedomMobile is your stuff broken? I'm in SW Edmonton and my internet has been down all morning, data hardly works and your support keeps disconnecting and the messaging option sends no text msg.
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Politicz Hyatt
(@P0liticz) reported
@freedomsupport I've had a tab issue for more than two years that I'm still waiting to resolve. There is an offer available on one line in my account, hoping you'll make it for the other two for all the trouble?
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trevor noseworthy
(@TrevorNose89) reported
@FreedomMobile such a **** company can't even get an apps to load on this data. Why am I pay for a service with 10 gigs of data when it won't even load an app and can't use data. Leaving freedom and not paying another cent can't provide basic service
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1SensFan
(@1SensFan1) reported
@freedomsupport Wow, great job making it look like you give a crap about customer service. You want to make it up to me? Refund me my money for the 2 years of bad service
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Time Charles
(@time_charles) reported
@freedomsupport what's up the network ?? Keeps on saying can't send message error 38 ??? #freedommobileerror38
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S
(@ganjaginga) reported
@FreedomMobile acts like they have the best coverage yet we all know the service quality is like being at the bottom of the ocean under a rock makes me sick how you guys can charge $$ but not provide a reliable and consistent service. maybe it’s time i switch back to telus.
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Michael 2Vax Jones 🏴🇨🇦🇪🇺💙
(@Michael38551821) reported
@freedomsupport The specifics are over 11 years. I've had good one on one service from the store I mentioned
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Bunny
(@Bunnuunuu) reported
@FreedomMobile wtf? we are literally in the worst part of the pandemic and parents are scared to death.
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Tai Deer 🐯🦌 / Cola Katz 🐆
(@DeerTai) reported
Been with @FreedomMobile for over 5 years now as pre-paid customer and I feel I'll have to find another phone provider because I need a new phone and I've never had luck getting a post paid account. I might try once more today but not having a credit card is detrimental too :(