Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (47%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thorold.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold |
Internet | |
| St. Catharines |
Phone | |
| Niagara Falls |
||
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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⎛⎝JayeCat⎠⎞⚧❄️
(@JayeTweet) reported
@freedomsupport ok but the issue was lack of coverage outside the city. people shouldn't HAVE to use their roaming data just because they live in rural or suburban parts of the province/state
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Ery Berry
(@EryBerry5) reported
Fix your network!!! I can’t receive calls nor even open the darn app! @FreedomMobile
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Julia MacMonkey
(@MommeMonkey) reported
@freedomsupport are their issues with topping up pay your way accounts right now??
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cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...
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🇨🇦Amy Lauren💉💉💉
(@amylauren3) reported
My friend tells me to switch to #freedommobile to save some moneyI just looked at plans. 25GB on a special deal is 60. It’s a bonus deal for the 25. 40GB is 80…. Why would I switch from @TELUS when I’m getting like 20 for 80 or could switch to 40 for $90. Way better service
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Kristian King
(@_kristianking_) reported
@FreedomMobile is the worst company on this green earth
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cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.
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Confidence Onyema
(@confionyema_) reported
@freedomsupport First place I went to get info, tried login in my account but said sever down! Thanks for the update👌🏾
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dave 🇨🇦🏳️🌈
(@humbled369) reported
@freedomsupport I get treated like ****. From a company that sold me a dud phone that stopped working 1 month into the contract. When I enquired about having it repaired I got told to go to hell.
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Fabricio
(@Fabricio__cl) reported
@freedomsupport hello, I'm a newcomer here, and I got today my new Canadian number with freedom mobile. Do you have any app to check my data? I'm using an Android cellphone. Please help me!