Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thorold.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold |
Internet | |
| St. Catharines |
Phone | |
| Niagara Falls |
||
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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hayes 🦔
(@hayeslee13) reported
@Bell we know the infrastructure is there because @FreedomMobile has service down there...can y'all just think about your customers for a second?! we literally already pay so ******* much for our phone plans because of the telecom monopoly in canada
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Howie
(@notommorowkiss) reported
@FreedomMobile quality sucks bad service, please close down this pathetic company, literally the worst provider in all of Canada
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Sam
(@Massoud58677991) reported
@FreedomMobile Whoa you won’t have signal when u need it .
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Akhilesh Bhagwani
(@bhagwaniakhi) reported
@freedomsupport Can I get a 30 dollar plan with 300 down ?
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Joshua Praveen
(@joshuaprav) reported
@FreedomMobile But your coverage sucks dude
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@MellowCanuck_46 @freedomsupport They cannot guarantee signal inside your home or workplace/office. For that, there is Wi-Fi calling. Also, the number of bars is signal to noise ratio, not the level of service your device shows.
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Dee Mo
(@DDeenie) reported
@freedomsupport @freedomsupport I assure you I have spoken to Likewize on many occasions; they offer no reasonable solutions,unless I want to travel by ferry to Vancouver Island. Their service reflects on you. @FreedomMobile has left me in the cold to deal with their insurance provider. BBB next
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Neil Patel
(@NeilPatelcanada) reported
@FreedomMobile I am not happy with Freedom billing, after one year when I chat with agent asking about buyout, agent charged me $ 20 more monthly still facing network problems in Kitchener
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trinitys_assylum
(@trinity_assylum) reported
@Rootbrian_ @FreedomMobile Connection service. Not all the time would a customer have service outside of the city. I canceled because when ever I travelled outside of Toronto where I purchased my plan my service would drop considerably.
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Dee Mo
(@DDeenie) reported
@freedomsupport provides terrible service. Their insurance provider, Likewize, has no option for in person repairs in the lower mainland of BC. @FreedomMobile cannot offer a reasonable alternate solution to the problem.Don’t use them as a provider or buy the insurance.