Freedom Mobile

Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Catharines, Regional Municipality of Niagara, Ontario 03/16/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • teamkidrauhl06 ᴋɪɴɢ ʙɪᴇʙᴇʀ🇪🇨 (@teamkidrauhl06) reported

    @TheJUNOAwards @FreedomMobile Never say never #JFCJustinBieber

  • paedant Paedant (@paedant) reported

    @AndreTheGeek @freedomsupport The lengths they're going to to misleadingly make it sound like you can use your plan normally are sort of insane. I'll tell you what they're refusing to here: You get an insultingly small amount of data when you're off their network, and you're screwed if you go over. Stay away!

  • Clevareno clevareno (@Clevareno) reported

    @FreedomMobile can “YOU” do anything about those stupid CRA fraud calls? 14 calls over 2 days is absolute garbage.

  • Curlyshaw Connor Shaw (CS Kid) (@Curlyshaw) reported

    @freedomsupport Nothing you can fix. I know Freedom is just competing for their own seat at the table of the Telecom oligopoly, but lately you’ve made absolutely zero efforts to improve your service, and your plans no longer compete with any of the 6 other companies offering big gig and 5G.

  • Depo_ Richard (@Depo_) reported

    @freedomsupport fix your authentication process on your absolutely horribly designed mobile site. Trying to help my mother with her account and EVERY TIME I log in I have to authorize my browser. Every. Time. This is absolutely ridiculous.

  • Vlad_Vlad89 Vladimir V (@Vlad_Vlad89) reported

    @FreedomMobile I'm not able to tip up, cause the postal code you are suggesting for my address is wrong, giving me a system error , please help resolve this

  • mithun_palad Mithun (@mithun_palad) reported

    @freedomsupport FIX YOUR WEBSITE THERE IS NO UPDATE AUTPAY!!! To set up or make changes to your AutoPay in MyAccount, follow the steps below: Go to MyAccount. Select View Billing Details. Under Manage Billing, select Sign up for AutoPay or Update AutoPay.

  • Mvcavarretta Maria Cavarretta (@Mvcavarretta) reported

    Poor customer service! @FreedomMobile #horrible mobile service provider

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport @Ani1u7 Yah - a page you've never been to before fails because of your cache. LOL. And Clearing your cookies loses every auto-logon to every site - because some social media guy thinks cookies can cause a 404 error.

  • Pauuuu34715942 Pauuuu (@Pauuuu34715942) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be alone #JFCShawnMendes