Freedom Mobile outages and service status in St. Catharines, Ontario

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St. Catharines, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

City	Problem Type	Report Time
Niagara-on-the-Lake	Internet	1 month ago
Thorold	Internet	8 months ago
St. Catharines	Phone	1 year ago
Niagara Falls	E-mail	1 year ago
St. Catharines	Phone	1 year ago
St. Catharines	Phone	1 year ago

Community Discussion

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Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• 
  Chelsea (@chelseacriddell) reported 13 seconds ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Bumbling Tourist (@hollygabel) reported 14 seconds ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 3 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

• 
  Andrew Dignum (@TheDiggyShow) reported 7 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Andrew Dignum (@TheDiggyShow) reported 12 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Shams AbuBakr (@s4shams) reported 33 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  AF Henley (@AFHenley) reported 33 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  Alexander Toth (@UntilTheNextTee) reported 45 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Inderpreet Singh (@IAmInderdhot) reported 50 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 2 minutes ago

  @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.

• 
  Not Op Cue (@NotOpCue) reported 3 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 4 minutes ago

  @FreedomMobile Their reception in the SE/SW Calgary is awful,

• 
  Jay (@sh_jags) reported 4 minutes ago

  @FreedomMobile Service down

• 
  Al Sadius (@Alsadius) reported 4 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 5 minutes ago

  @FreedomMobile I had the pixel. The worst phone I've ever had. Straight GARBAGE

• 
  Temi🐆🍒 (@temid4yo) reported 8 minutes ago

  @FreedomMobile can you pick up the customer care line omggg

• 
  🦉 (@Raptorswave) reported 8 minutes ago

  @FreedomMobile the worst service plus even worse customer service

• 
  B̴B̴3̴ (@0xBB3) reported 9 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Wisdom (@ASAP_N0_Rocky) reported 9 minutes ago

  @FreedomMobile is the worst mobile company in Canada hands down