Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (49%)

2. 

   Phone (36%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

City	Problem Type	Report Time
Thorold	Internet	20 days ago
St. Catharines	Phone	4 months ago
Niagara Falls	E-mail	4 months ago
St. Catharines	Phone	4 months ago
St. Catharines	Phone	6 months ago
St. Catharines	Phone	6 months ago

Community Discussion

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Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• Inderpreet Singh (@IAmInderdhot) reported 29 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Alexander Toth (@UntilTheNextTee) reported 53 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jas (@Jas30317962) reported 4 minutes ago

  @FreedomMobile Can someone give me a call to refund my money as freedom never provided the services to me properly? I have been told that you port the number to the other company, so we can't refund? 5 months, 5+ tickets with your team, no issue resolved.

• Pseudandry 🐀 (@pseudandry12) reported 6 minutes ago

  God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier

• Justiceformimunamohamed (@justice4Mimuna) reported 8 minutes ago

  @freedomsupport It’s not just internet, it’s my phone service and your customer service support is no help, your representatives at the store are no help instead started an argument with me. I have it all documented and video taped!

• Seth (@SethPSM) reported 9 minutes ago

  @TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!

• Steven Trifunoski 🔱 (@TrifGaming) reported 12 minutes ago

  @freedomsupport 2 hours of waiting for nothing and still no problem solved. Absolute trainwreck

• J (@Northwould) reported 13 minutes ago

  @freedomsupport absolute worst customer service and payment system. “A system error occurred”, “oh no, payment couldn’t be processed” are the two responses I keep getting when trying to pay online and over the phone. You guys are terrible. Can’t pay my bill and my service is down

• Yash thawani (@yash_lfc) reported 15 minutes ago

  @freedomsupport how come there is no option for email in contact us? I am out of the country for a while now and would like to discontinue my services for the time being, help me, just realised my credit card has expired too.

• Jas (@Jas30317962) reported 15 minutes ago

  Changed the new sim to Freedom, and no issue was resolved, so I changed my network to Koodo for reliability. Does @FreedomMobile have little shame in at least refunding my money?

• Saint-George (@vedri_blanc) reported 19 minutes ago

  @FreedomMobile so I owed freedom and paid my bill in full on the 7th of December and @FreedomMobile had the audacity to send my information to the credit bureau knowing damn well I don’t owe them, now lily making it seem as if it’s ******* ok how dare you @FreedomMobile

• Tammy J (@PTammydactyl) reported 22 minutes ago

  @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased