Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• Andrew Dignum (@TheDiggyShow) reported a minute ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• Inderpreet Singh (@IAmInderdhot) reported 5 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Alexander Toth (@UntilTheNextTee) reported 18 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Andrew Dignum (@TheDiggyShow) reported 27 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• Chelsea (@chelseacriddell) reported 29 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• PickleballPaddlesCanada (@CanadaPaddles) reported 5 minutes ago

  @freedomsupport The network isn't just down?

• Lemon Pepper Stepper (@nynyesha) reported 9 minutes ago

  @FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile

• Dan (@FluX0MonkeY) reported 10 minutes ago

  @FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on

• Rosie Schwartz (@RosieSchwartz) reported 13 minutes ago

  Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡

• Mohammad A. Abbas (@abbascalgary) reported 13 minutes ago

  @freedomsupport same here... customer service/agents have no idea

• Avtar (@avtar_badesha) reported 15 minutes ago

  @FreedomMobile No Network in Surrey Newton Area ???

• Mohammad A. Abbas (@abbascalgary) reported 16 minutes ago

  @freedomsupport same issue here. no sms going out. Customer service told me it can take upto 5 days to resolve... btw... customer service had no idea that this is network wide with multiple reports... disappointed...

• CreatorOfTheGingers (@Nonurbiznaz) reported 16 minutes ago

  @freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!

• Sagal AKA JuJu (@Sagal_8) reported 18 minutes ago

  @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

• chaern (@chaern2) reported 20 minutes ago

  @freedomsupport everytime I call this number it said that not in service.