Freedom Mobile outages and service status in St. Catharines, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around St. Catharines, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 28, 4:00 PM EDT	0	0
May 28, 4:20 PM EDT	0	0
May 28, 4:40 PM EDT	0	0
May 28, 5:00 PM EDT	0	0
May 28, 5:20 PM EDT	0	0
May 28, 5:40 PM EDT	0	0
May 28, 6:00 PM EDT	0	0
May 28, 6:20 PM EDT	0	0
May 28, 6:40 PM EDT	0	0
May 28, 7:00 PM EDT	0	0
May 28, 7:20 PM EDT	0	0
May 28, 7:40 PM EDT	0	0
May 28, 8:00 PM EDT	0	0
May 28, 8:20 PM EDT	0	0
May 28, 8:40 PM EDT	0	0
May 28, 9:00 PM EDT	0	0
May 28, 9:20 PM EDT	0	0
May 28, 9:40 PM EDT	0	0
May 28, 10:00 PM EDT	0	0
May 28, 10:20 PM EDT	0	0
May 28, 10:40 PM EDT	0	0
May 28, 11:00 PM EDT	0	0
May 28, 11:20 PM EDT	0	0
May 28, 11:40 PM EDT	0	0
May 29, 12:00 AM EDT	0	0
May 29, 12:20 AM EDT	0	0
May 29, 12:40 AM EDT	0	0
May 29, 1:00 AM EDT	0	0
May 29, 1:20 AM EDT	0	0
May 29, 1:40 AM EDT	0	0
May 29, 2:00 AM EDT	0	0
May 29, 2:20 AM EDT	0	0
May 29, 2:40 AM EDT	0	0
May 29, 3:00 AM EDT	0	0
May 29, 3:20 AM EDT	0	0
May 29, 3:40 AM EDT	0	0
May 29, 4:00 AM EDT	0	0
May 29, 4:20 AM EDT	0	0
May 29, 4:40 AM EDT	0	0
May 29, 5:00 AM EDT	0	0
May 29, 5:20 AM EDT	0	0
May 29, 5:40 AM EDT	0	0
May 29, 6:00 AM EDT	0	0
May 29, 6:20 AM EDT	0	0
May 29, 6:40 AM EDT	0	0
May 29, 7:00 AM EDT	0	0
May 29, 7:20 AM EDT	0	0
May 29, 7:40 AM EDT	0	0
May 29, 8:00 AM EDT	0	0
May 29, 8:20 AM EDT	0	0
May 29, 8:40 AM EDT	0	0
May 29, 9:00 AM EDT	0	0
May 29, 9:20 AM EDT	0	0
May 29, 9:40 AM EDT	0	0
May 29, 10:00 AM EDT	0	0
May 29, 10:20 AM EDT	0	0
May 29, 10:40 AM EDT	0	0
May 29, 11:00 AM EDT	0	0
May 29, 11:20 AM EDT	0	0
May 29, 11:40 AM EDT	0	0
May 29, 12:00 PM EDT	0	0
May 29, 12:20 PM EDT	0	0
May 29, 12:40 PM EDT	0	0
May 29, 1:00 PM EDT	0	0
May 29, 1:20 PM EDT	0	0
May 29, 1:40 PM EDT	0	0
May 29, 2:00 PM EDT	0	0
May 29, 2:20 PM EDT	0	0
May 29, 2:40 PM EDT	0	0
May 29, 3:00 PM EDT	0	0
May 29, 3:20 PM EDT	0	0
May 29, 3:40 PM EDT	0	0
May 29, 4:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St. Catharines, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

City	Problem Type	Report Time
Niagara-on-the-Lake	Internet	17 days ago
Thorold	Internet	7 months ago
St. Catharines	Phone	11 months ago
Niagara Falls	E-mail	11 months ago
St. Catharines	Phone	11 months ago
St. Catharines	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

Shams AbuBakr (@s4shams) reported 14 minutes ago from St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 18 minutes ago from St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
Andrew Dignum (@TheDiggyShow) reported 23 minutes ago from St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
AF Henley (@AFHenley) reported 26 minutes ago from St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
Chelsea (@chelseacriddell) reported 34 minutes ago from St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Alexander Toth (@UntilTheNextTee) reported 44 minutes ago from St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Bumbling Tourist (@hollygabel) reported 46 minutes ago from St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
Andrew Dignum (@TheDiggyShow) reported 54 minutes ago from St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Inderpreet Singh (@IAmInderdhot) reported 59 minutes ago from St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

baddiesbingebravo (@baddiesbngbravo) reported 3 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
A. (@mcfaddders) reported 10 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
CONSTANTINE VALDOR (@kami_007x) reported 14 minutes ago
@FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers
Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 15 minutes ago
@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
Maria Miccoli (@sistermedia) reported 21 minutes ago
@PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!
Rob Steffler (@RobSteffle) reported 22 minutes ago
@FreedomMobile can you refer me to a mobile company that offers customer service please
Javi Medina (@javiermedina15) reported 23 minutes ago
@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
Tristan Carpio (@TrisCarpio) reported 23 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Tristan Carpio (@TrisCarpio) reported 27 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 29 minutes ago
@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up