Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. Catharines, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Catharines, Ontario

Latest outage, problems and issue reports in St. Catharines and nearby locations:

• Chelsea (@chelseacriddell) reported 9 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• Andrew Dignum (@TheDiggyShow) reported 10 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• Alexander Toth (@UntilTheNextTee) reported 27 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• Shams AbuBakr (@s4shams) reported 29 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• Inderpreet Singh (@IAmInderdhot) reported 41 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Andrew Dignum (@TheDiggyShow) reported 55 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 爪att (@MattToronto) reported 5 minutes ago

  @freedomsupport The saga continues. Reached out to support for the 3rd time. 2nd line still not ported, apparently because the IMEI contained spaces. If that's an issue, the agent should've caught this, or the system should've caught this, and it should've been corrected. Imbiciles.

• ania (@aniaZed9) reported 5 minutes ago

  @freedomsupport @FreedomMobile beyond frustrated that the data cell service is crap, at #buckhorn, I hate to have to Choose between #Rogers😡& #Bell 😡 just to go on the internet

• fullysending.eth (@somarketingjay) reported 8 minutes ago

  @freedomsupport This is about as good support as i expect. Page not found, not a browser error.

• 爪att (@MattToronto) reported 9 minutes ago

  @freedomsupport No need - I've opted to cancel both of my lines with Freedom. I found a carrier who knows what ******** they're doing.

• Evan Kalnitsky (@EvanKalnitsky) reported 10 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

• Breaking-News.ca (@Breaking_NewsCA) reported 17 minutes ago

  @freedomsupport There are know issues at the time as two people have told you so. It came back online. Look at the server logs to verify and if you are so inclined apologize.

• Ian? (@ecnepsnai) reported 18 minutes ago

  @freedomsupport Ah, my apologies. A reboot seems to have fixed the issue. Thanks!

• fullysending.eth (@somarketingjay) reported 18 minutes ago

  @freedomsupport I will reach out publicly so you fix the problem, thanks! Hopefully after day 4 we can get something working team!

• ashley (@_ashley_j) reported 20 minutes ago

  another day wasted with @freedomsupport despite endless promises of a resolution. A complaint will be filed with @CCTS_CPRST to avoid this happening with other. Stay away from @FreedomMobile unless you want to waste your time and lose your sanity. Incompetence at its finest

• Xander Valentine (@valdaymusic) reported 20 minutes ago

  Hey, @FreedomMobile @freedomsupport why is it so difficult to change a billing address; why do you guys even have an address that’s saved and verified, that’s an address I haven’t lived at since 2014, and would have never given that address out to you, but yet it’s verified? 🤔