Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (58%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TEAM RECOVERY ACCOUNT
(@ShipShapeCruise) reported
@_Cee_Squared @freedomsupport Kindly send me a direct message to help you recover back your account
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Alex Denzo
(@CoinConsultants) reported
@AnthonyLacavera @FreedomMobile Ya ya ya... People have been saying that for 10 years. Your service will be garbage, and everything will be roaming. **** Canadian telecoms.
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The Somm of All Things
(@_Cee_Squared) reported
@freedomsupport hi, I'm trying to pay my bill but I can't login with my phone number and pin. Even with express pay, it doesn't recognize my number as a Freedom phone number. Any help with this?
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Al
(@Alphanumeric_X) reported
@FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.
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Vipul Taneja
(@vipstaneja1996) reported
@freedomsupport No worries, let the people know, why are you the worst network of Canada.
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Artsygal
(@Artsygal2019) reported
@freedomsupport Sorry about that. I'm not a freedom mobile customer. I'm a Verizon customer unfortunately.
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🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
@freedomsupport My network is down. Is there something wrong?
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Rugby Dude
(@moe_mnf) reported
@FreedomMobile Yes improve your network coverage so i can use my phone number
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ਭਲਿੰਦਰ
(@BhalinderBedi) reported
@madebygoogle @FreedomMobile Was amped to get my #Pixel6 during BF. Over the past week it has been nothing but random restart after random restart while sitting idle. Absurd. 1x is too many let alone 8x in a day! 🤯 (Fully updated/ran in safe mode/reset - issue still persists)
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C.D.
(@NaijaSweet) reported
@freedomsupport why aren't you guys offering the GB bonus to existing customers on existing lines in good standing? Same plan/price but the new customer will have 35GB and existing customer 15GB? Shame on you guys 😔