Freedom Mobile Outage Report in St. Catharines, Regional Municipality of Niagara, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Catharines, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Catharines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near St. Catharines, Regional Municipality of Niagara, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thorold.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold |
Internet | |
| St. Catharines |
Phone | |
| Niagara Falls |
||
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near St. Catharines, Ontario
Latest outage, problems and issue reports in St. Catharines and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ayesha Jaat
(@AyeshaJ85) reported
@FreedomMobile @SamsungCanada Breaking Bad. But just finished season 1. It's so binge-worthy
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Marc Belisle
(@MARCBELISLE1) reported
@freedomsupport After being hung up on 3 times I'm not exactly motivated to call. I was hoping Freedom would appreciate me as a client and reach out but I guess that's not the case. Great customer service 👍
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Sukriti
(@sukritikhosla) reported
@FreedomMobile @Brightstar [2/2] customer service I was told the request is expired and can not be recreated (which I never submitted), the rep hung up on me without resolution. Terrible experience and my insurance money is not returning any repairs.
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Dallas Groot
(@iamgroot11) reported
@freedomsupport Interesting how other Shaw products have Face ID integration. Bad move.
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Cynthia Piercy
(@8thCyn) reported
I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.
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2rky
(@2rky) reported
@freedomsupport hi. I got my number in 2017, the representative told me I don’t need to visit a branch to cancel the number and I left Canada mid 2020 and never used the number, now I received an email with unpaid balance !! How to solve this issue, I want to cancel the number
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Sukriti
(@sukritikhosla) reported
@FreedomMobile @Brightstar [1/2]Been a freedom/brightstar customer for years. Was trying to create repair request and did not submit but website bug created request on its own. And the request was not as per my requirements. Upon calling [continued]
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Jeremy
(@MonkeyShines74) reported
******* @FreedomMobile. Bastards suspended my account for no payment after the money was taken out of my bank the day prior. I should cancel and go with another provider. Been with them for years!
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Dallas Groot
(@iamgroot11) reported
@freedomsupport No reply, thanks for your support.
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Marc Belisle
(@MARCBELISLE1) reported
@freedomsupport Issue is your agents hang up. They clearly don't want to keep me as a customer. I want to cancel and pay off my balance. I would like a discount on the tabs for all the BS if you wish to keep the 27 friends I got to sign up with you guys in April 2019.. call me 613 600 0199