Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Saanich, British Columbia 01/08/2026 12:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WillH34617750 Will H (@WillH34617750) reported

    “Ahmed” on the @FreedomMobile ACTIVATIONS team 👉🏿👉🏿👉🏿 worst customer service ever!

  • bronwynhaha ✈️✈️ (@bronwynhaha) reported

    @FreedomMobile why is your service so ****** pls i only ever get one bar

  • VmSopta VMSopta (@VmSopta) reported

    @FreedomMobile What ******** are you doing rolling over to any of the big 3 Bell and Rogers imparticularily. Competition was helping me now I'm sure to get screwed. Been here since Wind. Shaw I'm begging you or whatever regulatory body not too let this to happen. We pay too much already.

  • VmSopta VMSopta (@VmSopta) reported

    @FreedomMobile Why are you promoting this when now all I'm hearing is that you're gonna be sold to one of the big 3 A holes. Selling the Canadian consumer down the river

  • Xiantayne Sean D. Evans (@Xiantayne) reported

    @freedomsupport My phone thinks I'm in a different timezone when I get automatic date time from the network. How do I fix that?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile Is there an email or something I can message? It's not a complaint per-se, but a general service feedback sort of thing I'd really like to try and get in front of the suits, or as far as consumer channels go, anyhow. Your CCTS/Contact us page is kinda borked...

  • mrkaswa mr kaswa (@mrkaswa) reported

    @luccrook @eagleinbc @FreedomMobile And the Shaw mobile (same network I'm sure) $0 talk text plans if you are buying their tv and/or internet.

  • JocelynSquires Jocelyn Lambert Squires (@JocelynSquires) reported

    @hey_trev @FreedomMobile Same! As a new Canadian ten years ago, it was the only phone service that provided options/rates similar to what I was used to seeing in the US. This was in the era when 3-year contracts were normal here 😱

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • whyte_wolfe TheBurningWolf (@whyte_wolfe) reported

    @FreedomMobile you lie bc you still imply you will give a consumer their full 30 days from the time they pay, no clauses, but yet everytime i pay end of the month my service cuts on the 17th and nobody at freedom mentions this to new customers, because they always get told its illegal, & it is!