Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Margo Bradley (@MargoBr35101072) reported a minute ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 12 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 40 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Colin In London (@CJMELondon) reported 4 minutes ago

  In all of the years that I've been a Wind Mobile/Freedom Mobile customer, I have never received a phone call from a live representitive about my bill being overdue until today. Seems suspect, so I didn't give her any information. @freedomsupport? Any comment?

• L. P. (@hemond_r) reported 7 minutes ago

  Anybody else having issues with @FreedomMobile not porting their phone number? I’ve submitted the request four times since yesterday, and they always have some excuse.

• R_Barona (@R_Barona) reported 8 minutes ago

  @FreedomMobile you robbed me!, I cancelled my service and after that you charge my Credit Card with a fee of a service that i had already say that I didn't want!

• Shma Singh (@ShmaSingh) reported 8 minutes ago

  @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

• Marilyn Nicholls (@Marilyn0926) reported 9 minutes ago

  @FreedomMobile Sorry our wait times are longer than expected. You will be connected to an agent shortly.This was at 9:31 am on whats app. It is now 11:54 am, and no communication as to when an Agent will be available. This is what you call Customer Service??

• Kevin Musial (@kevinek95) reported 11 minutes ago

  @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

• Wendy (@WendyHappenings) reported 15 minutes ago

  @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

• Matt Fougere (@tinytimothy86) reported 15 minutes ago

  @freedomsupport Its the worst internet I have ever had it's still crappy I am so upset . Your torturing me @FreedomMobile

• Lora Anjos (@loraanjos) reported 15 minutes ago

  Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

• lol (@721and831) reported 20 minutes ago

  @freedomsupport Black Friday deal is bad this year