Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Saanich, British Columbia 02/08/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @freedomsupport Ok so let me tell you before you ask. I have an iphone 11, with the latest FW. Yes I resetted the network settings a couple of times. This is an ongoing problem for two months not happening only now. I have 17Gb left for this month.

  • KateKutka Cousin Kate (@KateKutka) reported

    @FreedomMobile What are the best times to GET THRU to customer service over phone? The assistance I need is not offered online and the wait times are outrageous.

  • Esther46370627 Esther (@Esther46370627) reported

    @freedomsupport #COVID #BOXINGDAY please can I get a DM link as I am currently being abused by a Freedom agent named S.C on Twitter. This person does not read and is infuriating - agent also keeps telling me to go to a store - please help

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

  • WendyUsher Wendy Usher 🇨🇦 (@WendyUsher) reported

    @Crackmacs @koodo @FreedomMobile I've been with Freedom for years, back when it was Wind, and I have had zero issues. I now also have their home internet service with which I also have zero issues.

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

  • GarridoTavo Tavo (@GarridoTavo) reported

    @FreedomMobile Hi Freedom, trying to upgrade online w/this offer, how come terms & conditions for your boxing week promo "Save an Extra $10/mo. x 24mo." don't state that this is in-store only? As per the agent currently helping me on text messaging, who is no able to help me Checkout. Thanks.

  • arvrso a. (@arvrso) reported

    if the Bucks actually lose to the Knicks @FreedomMobile cut off my service fam

  • KeilKeri Keri Keil (@KeilKeri) reported

    @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

  • BaDOAN BaDOAN (@BaDOAN) reported

    Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.