Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported 22 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Margo Bradley (@MargoBr35101072) reported 31 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 48 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dean Holden (@deanholden0) reported a minute ago

  @FreedomMobile is a joke I bout a 75gb package and they throttled me to less than 1mbps after 10gb and their support offers nothing

• ਕਰਮ (@kkd_rainbowsalt) reported 2 minutes ago

  @FreedomMobile Still no service after paying for 2 SIMs and $33. Been told to go to the store repeatedly. This is unacceptable. Please fix this now.”

• JimmyCarter (@shred_master) reported 4 minutes ago

  @FreedomMobile what ******** is wrong with your tech support? They are asking me to check for maintenance trucks on streets, instead of troubleshooting the problem.

• Spartan 🗡️⚔️ (@XRsPartan) reported 6 minutes ago

  @FreedomMobile By far the worst phone company out there folks! Despite being a 15 year long loyal customer, their refusal to amend any of my concerns has earned not only a long loyal customer, but have earned a forever anti-referal from anyone I know or who are looking

• Brent (Weatherman) (@Weatherman2709) reported 7 minutes ago

  @YPM1982 @eeone @FreedomMobile I was told to go into the store and get them to do a reversal and the store told me to go and phone customer service and get them to look into fixing it. Tun around with several days battling with a mess that should never had happened.

• Dean Holden (@deanholden0) reported 10 minutes ago

  @FreedomMobile I’ve talked to your support team for the last week and a half. Nothing is being done.

• Dean Holden (@deanholden0) reported 13 minutes ago

  @FreedomMobile I did. It appears that I’m just talking to your support chat bot. Oh well was worth a try.

• Spartan 🗡️⚔️ (@XRsPartan) reported 14 minutes ago

  @FreedomMobile For a new provider, after extensive attempts to reach out, both myself and all my family members will be terminating our services with @FreedomMobile #customerservice is absolutely horrible, I strongly recommend people to stay for fsr away

• rajatseth90 (@rajatseth90) reported 14 minutes ago

  @FreedomMobile @Rogers There is no help i contacted them many times they said they esclated the issue to rogers but i have received any follow up call from them.

• Jigar P (@connect_jigar) reported 15 minutes ago

  @FreedomMobile says that if you use your phone outside Canada for over a month then your services will be suspended even if you pay your monthly bill or are travelling. Looks like now it’s the time to change my mobile service. #strange