Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Saanich, British Columbia 02/11/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rganong ray ganong (@rganong) reported

    @freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport you have the thread from yesterday wasted 2 hours conversation. please refer to that conversation if you want to solve the issue. Any ways, I'm not optimistic about it

  • AggamPurba Aggam Purba (@AggamPurba) reported

    @FreedomMobile Hi Freedom, Yesterday I went to one of your stores, to get a new device but I had to experience poor customer service 🥺. I badly needed the phone.

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Cell service is down again in new tecumseth Ontario. What is the issue with these frequent outages?

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport My situation is found on that DMs. WORST service forever

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile ? Why is it that your call centre is truly reprehensible? Why? Fix your problems. People call centre are rude, disrespectful, ugly, vicious, incompetent and a lot more! Have a manager call me immediately. Reprehensible! A disgrace

  • Jamevenchy Jamesvenchy (@Jamevenchy) reported

    @blogTO Idiotic freedom mobile. **** reception and now **** covid flaunting @FreedomMobile

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I already wasted 6 hours and would not waste more. All information on file in your system. Worst service ever.