Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (18%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported 10 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 19 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Bryan Valderrama (@bvalderrama) reported 4 minutes ago

  on top of that been locked out of the account despite putting in the correct login into. @FreedomMobile you suck.

• Bryan Valderrama (@bvalderrama) reported 7 minutes ago

  @AdammO_ @FreedomMobile i'm not, i've been trying to fix my mom's account all day. so dumb

• jugni (@therealjugni) reported 7 minutes ago

  @FreedomMobile Does customer service use another measure for time? 5 min hold is nearing 30. The issue again is over billing as out of network, when all calls are within the network. #regularoccurance #

• jugni (@therealjugni) reported 9 minutes ago

  @MrBradley101 @FreedomMobile I'm over billed (as nationwide) nearly every single month because the network coverage is not as described on their own website. Customer service regularly takes 45 mins to an hour. And they drag it out deliberately...so people give up.

• Meg (@MegGillisPhotos) reported 9 minutes ago

  @FreedomMobile Why is it such a hassle to do anything on your services! Your phone staff can't spell my name right or do anything with my account and yet I have to go into a store just to be told I need to phone customer service. Stop sending me in circles over simple fixes!

• Myka Paige (@PaigeMyka) reported 11 minutes ago

  @freedomsupport This is what I thought!! You really should have the people that work for you know this too.. They were about to loose a loyal customer telling her that there is no service for her phone here!! She was looking for other cell companies!!! Don't you train your employees??

• ~faiza~ (@omgfaiza) reported 14 minutes ago

  @freedomsupport I sent a DM but I really would be surprised as I’ve been told the same thing at every point of contact with your customer support today.

• Bali Gill (@bali_gill) reported 16 minutes ago

  Freedom Mobile can not figure out my phone @FreedomMobile been on calls for 5 times, 3 store visits and they hang up on me when all I'm trying to do is order a new phone.

• ~faiza~ (@omgfaiza) reported 23 minutes ago

  @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

• francesca stark (@frenchy_stark) reported 24 minutes ago

  @freedomsupport my boyfriend has no service in at Catherine’s is there an outage