Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (51%)

2. 

   Internet (31%)

3. 

   Total Blackout (12%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 11 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 37 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 43 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Drew McIntyre (@Drewmaq) reported 5 minutes ago

  @freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.

• Judith McLaughlin (@yessfac1) reported 6 minutes ago

  @FreedomMobile really need some customer service here please

• Laddie (@plutoorbust) reported 7 minutes ago

  @Kyuss_Jones @freedomsupport I was with them. Their network is difficult if you leave the area. But from the sake of hassle, issues, and costumer service they were better than any provider I’ve ever been with. Once they get their network large enough I would go with them again.

• Laddie (@plutoorbust) reported 10 minutes ago

  @DaveSfmg54 @ungullibleguy @FreedomMobile Nope I agree with just Dave. Best provider I’ve been with. Their network needs a lot upgrades before I consider going back. But from costumer service and sorts they were great

• Chintan (@Chintan72024830) reported 12 minutes ago

  @freedomsupport disappointed with customer support call. After being freedom mobile customer for 6 years .Starting to find options.

• Zain Tanrisal Sol (@RetroIffy) reported 14 minutes ago

  @freedomsupport This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

• Fearless493 (@fearless493) reported 17 minutes ago

  @FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least

• Real ones know (@TheRealOnesKnow) reported 18 minutes ago

  @FreedomMobile Yo how come you guys have so many issues man. Like Wdf do people in your head office do all day? Or do you hire any bum off the street to run things?

• S T 🇨🇦🇮🇹 (@DirectSterzo1) reported 19 minutes ago

  @FreedomMobile Garbage one of the worst iPhones in last 10 years

• Chris Young (@Norsunenergy) reported 21 minutes ago

  Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST