Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported a minute ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Margo Bradley (@MargoBr35101072) reported 42 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 50 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Linds W (@lindshopewalsh) reported 3 minutes ago

  @freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.

• Jason (@Jason90735268) reported 4 minutes ago

  @FreedomMobile recently used your express payment and it took money out twice and still didn't renew my service, had to use a friend's visa to do it and it worked fine but I'm out two payments that went through for no reason.... Totaled $108 roughly....

• trevor noseworthy (@TrevorNose89) reported 4 minutes ago

  @freedomsupport I have had these issues for over a year with Freedom your network is awful and the customer service when I call in with an issue is sh*t. I can't wait until this contract is up and hope people rethink going with garbage Freedom in the future

• trevor noseworthy (@TrevorNose89) reported 8 minutes ago

  @FreedomMobile anyone thinking of going with Freedom PLEASE DON'T for your own sake don't the network sucks and service is garbage. Do yourself a favor pay $10-$20 more a month for any other company it will be way more reliable. Only use Freedom 2 get a better rate somewhere else

• Jason (@Jason90735268) reported 8 minutes ago

  @freedomsupport @FreedomMobile recently used your express payment and it took money out twice and still didn't renew my service, had to use a friend's visa to do it and it worked fine but I'm out two payments that went through for no reason.... Totaled $108 roughly....

• Cory (@Bytor) reported 9 minutes ago

  @mikeboos @FreedomMobile Today is day 7 after for me, and still no signal boost yet. Maybe I have to buy a 5G phone to make it work?

• Linds W (@lindshopewalsh) reported 11 minutes ago

  @CanadiEnby @FreedomMobile Because freedom sucks change providers

• Daniel (@35Lionheart) reported 13 minutes ago

  @FreedomMobile @PrideatWorkCAN "Black HR Specialists" what ******** ???

• Linds W (@lindshopewalsh) reported 14 minutes ago

  @donnaisreading @FreedomMobile None of them are great but when it comes to service, clear contracts and customer service Freedom is the bottom of the trash pile.

• Farhan (@ImFarhan76) reported 17 minutes ago

  Very bad experience with @FreedomMobile i initiated port request to @Fidomobile but freedom claiming they didnt receive it even i have proof.@FreedomMobile continue to prove how bad is this company. #poorcustomerservice #poornetwork #freedommobile