Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported 13 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 24 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Farhan (@ImFarhan76) reported 5 minutes ago

  Very bad experience with @FreedomMobile i initiated port request to @Fidomobile but freedom claiming they didnt receive it even i have proof.@FreedomMobile continue to prove how bad is this company. #poorcustomerservice #poornetwork #freedommobile

• Vegan 4 the animals (@normanteamo) reported 7 minutes ago

  @FreedomMobile hello, I would like to know what is the hours of attention for customer services? I’ve been calling for days between 4-7 pm and I’m waiting longer than 30 min with no answer.. usually my other mobile service worked until 9pm. I need help with something.

• Linds W (@lindshopewalsh) reported 9 minutes ago

  @CanadiEnby @FreedomMobile Because freedom sucks change providers

• trevor noseworthy (@TrevorNose89) reported 9 minutes ago

  @FreedomMobile is absolute garbage its by far the worst company to have a phone with. The reception sucks. It's complete garbage. You get what you pay for that's why it's the cheapest but it's still way over priced given the garbage service

• Kyuss Jones (@Kyuss_Jones) reported 10 minutes ago

  @FreedomMobile If your site doesn’t even work, I can only imagine what the plan and customer service is like.

• Linds W (@lindshopewalsh) reported 11 minutes ago

  Hey @freedomsupport spoke to the CRTC you guys are in TROUBLE! you can’t make up terms and conditions. Told me to call in and have you point out where my contract said I can’t upgrade online but can in stores, you can’t. @Bell_Support do u have hidden conditions? #Toronto #summer

• Linds W (@lindshopewalsh) reported 13 minutes ago

  @freedomsupport @Shan_Necee Yep SOOO terrible. Im filing a complaint at the CRCT and you should too.

• Linds W (@lindshopewalsh) reported 18 minutes ago

  @freedomsupport is the WORST, the coverage sucks, the customer service is gross. They are liars, don’t know anything about the contracts and are useless and rude. @Bell_Support or @RogersHelps don’t play games like this. The CRTC said they have tons of complaints daily.

• Shanece Richards (@Shan_Necee) reported 19 minutes ago

  @FreedomMobile @freedomsupport has the absolute worst customer service. I would NEVER recommend them to anybody. And definitely won’t get another account with them again. Absolutely horrible.

• Vim (@vim_vimmy) reported 20 minutes ago

  I’ve called so many times trying to fix my service and still yet my calls are being dropped. I literally cannot receive calls or place calls ! @FreedomMobile