Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Saanich, British Columbia 01/25/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @FreedomMobile I am not happy with freedomMobile, it seems have been duped and treated like garbage. I have sent mail and put several calls since Saturday but no solution to my issue. Customer service promised to call back but no feedback.

  • BaptistaSarah Sarah Baptista (@BaptistaSarah) reported

    @DJRaz_Music @RRArtistMGMT @FreedomMobile What exactly is this company equivalent to? Like the crap fido and Virgin?? Small time hustlers or a proper Telco?Either case this sounds preposterous that they have no idea what sales they offered. I'm more partial to proper telcos.

  • xohinaaa ladoo (@xohinaaa) reported

    lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲

  • JohnAlfa87 John Charles (@JohnAlfa87) reported

    @freedomsupport Poor service so not coming back😞.

  • georgorama George Masswohl (@georgorama) reported

    On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

  • hhwong1986 Howard (@hhwong1986) reported

    @FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol

  • xohinaaa ladoo (@xohinaaa) reported

    @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service

  • Mise1987 Oh, I'm not Mise, he's over there (@Mise1987) reported

    @FreedomMobile You guys want to explain why it is I can't log on to my account online to top up and ADD **** onto my account like the app is supposed to let me do, but I can leave my house DURING LOCKDOWN to go to an OPEN location and put myself and your ppl in equal danger?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @FrathosCAN @FreedomMobile @TTC Yes, but not across the whole network and tunnels, right?