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Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • MargoBr35101072
    Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp
    Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier
    Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ripunchhabra
    Ripun Chhabra (@ripunchhabra) reported

    @freedomsupport I need you to FIX this! It has caused me a lot of mental stress. I am without a phone. I cannot reach anyone.

  • CathVsIKEA
    Catherine (@CathVsIKEA) reported

    @freedomsupport I seem to keep reaching the same customer service team who cannot resolve my issue

  • darryldinn
    Darryl Dinn (@darryldinn) reported

    @freedomsupport after 1h45m with "loyalty/retention" I was told my service might be cancelled because i have been out of zone too long (I was calling to get some extra data). I am at my parents avoiding covid in NL vs ON, they didn't seem care. Do better!

  • mikecla15054097
    mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • HoopsPopn
    PopnHoops (@HoopsPopn) reported

    @FreedomMobile You need to get better service before you can be trying out terrible health advice like this. Can’t even get service on Seymour Mountain or in parts of West Van. It’s disgraceful.

  • MidhaYashwant
    Yashwant Midha (@MidhaYashwant) reported

    @FreedomMobile Hi i upgraded my device yesterday at 11:20 hrs and called customer service at 11:45 hrs to cancel my order as I didn’t check my address was old one. So till now i called around 8 times and not a single customer service associate has given me same answer. 4372174297

  • eugenestyles1
    eugene styles1 (@eugenestyles1) reported

    @FreedomMobile ARE THE WORST GREEDY CORPORATE ***** EVER

  • chowing0823
    Dennis **** (@chowing0823) reported

    @freedomsupport Most inapporpriae refund process been waiting for my refund for half a year. Is freedom mobile down the drain and has no money to refund for its customer ?

  • iambluezz
    IamBluez (@iambluezz) reported

    After 12+ hours with @FreedomMobile trying to rectify issues with the same 5 troubleshooting techs and over 15 reps I asked them to simply refund me this months payment and I will go to THEIR OWN store and buy another sim. I even went further and said just give me a new 1. #nope

  • SandraRoveran
    Sandra Roveran (@SandraRoveran) reported

    @FreedomMobile By far the worst company I have ever has to deal with. They can't even do a simple number porting. The service works when it wants to, that is my reason for changing carriers. PLEASE DO NOT SIGN UP WITH THIS COMPANY IT IS NOT WORTH IT!!!!!!!!!!!