Freedom Mobile

Freedom Mobile Outage Report in North Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in North Saanich, British Columbia 12/28/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KhadijaChh95375 Khadija Chhatriwala (@KhadijaChh95375) reported

    TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile

  • KhadijaChh95375 Khadija Chhatriwala (@KhadijaChh95375) reported

    TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • catstclaire Catherine St.Claire (@catstclaire) reported

    @FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • KhadijaChh95375 Khadija Chhatriwala (@KhadijaChh95375) reported

    TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile

  • KhadijaChh95375 Khadija Chhatriwala (@KhadijaChh95375) reported

    TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile

  • catstclaire Catherine St.Claire (@catstclaire) reported

    @FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • catstclaire Catherine St.Claire (@catstclaire) reported

    @FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!