Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (30%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 8 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 30 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 49 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Pedro Marques (@MetroManTO) reported 2 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

• Jimbob Jones (@ArcticEidolon) reported 3 minutes ago

  @freedomsupport So, as an example, look at. The LG 8x atm, I see it says to check stores, but unless I login, there's nothing about online stock. Or is that the sign in and of itself?

• Bruce Elrick (@virtuous_sloth) reported 5 minutes ago

  @Crackmacs @BradHenke2 From what I can see, Shaw is leveraging the Freedom LTE network. I was on Freedom from when they were WindMobile, back in the dark days before Calgary upgrades. I moved 4 lines from FreedomMobile to ShawMobile using the $15/line-month but discounted to $0 and just pay by the GB.

• BaDOAN (@BaDOAN) reported 7 minutes ago

  Trying to upgrade my phone and plan with @FreedomMobile but they don’t have stock online and won’t honor reign checks or provide alternative options. Only option is in-store with inventory. Really not appreciating freedoms lack of understanding for a #covid conscience customer.

• Tavo (@GarridoTavo) reported 8 minutes ago

  @FreedomMobile Hi Freedom, trying to upgrade online w/this offer, how come terms & conditions for your boxing week promo "Save an Extra $10/mo. x 24mo." don't state that this is in-store only? As per the agent currently helping me on text messaging, who is no able to help me Checkout. Thanks.

• Esther (@Esther46370627) reported 10 minutes ago

  @freedomsupport @BaDOAN hi, did you get anywhere with Freedom as I have the same problem

• Keri Keil (@KeilKeri) reported 12 minutes ago

  @freedomsupport Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• 🌘𝟛ℕ𝕜 (@CenkOran) reported 13 minutes ago

  @FreedomMobile Don’t let them trick you with a free phone or a large data plan. I can’t even open a webpage from a lot of locations in Ottawa I can send you the speed test results. And when you call the call centre they say if it is more than 1mbits, it is within the service agreement.

• $id london 🌎☄️💕® (@satirisid) reported 13 minutes ago

  tried buying a phone with @FreedomMobile today, they didn’t approve me and when i contacted them to find out why the customer service representative said my credit score was “TOO HIGH” to buy a phone with them... don’t know how to feel about that🤔🤔🤔

• Keri Keil (@KeilKeri) reported 14 minutes ago

  @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.