Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Brian משה (@BriApp) reported 32 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 44 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tonie Ogilvie (@b14e69fab2ce45e) reported 34 seconds ago

  @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

• 2c (@tauseef2c) reported 2 minutes ago

  @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

• DREmilare (@DREmilare) reported 2 minutes ago

  @freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?

• Jay MacKay (@JayMacKay) reported 8 minutes ago

  @FreedomMobile @LGCanada I don’t do a lot of emoji work, more gifs, but my most common, in spite of the crap-storm around us this year, would have to be 👍.

• Just Dave 🇨🇦 (@DaveSfmg54) reported 9 minutes ago

  @FreedomMobile Too bad its not available to existing clients

• Abbasi Kothari (@kothariabbas) reported 11 minutes ago

  @freedomsupport Your network is down in Alliston ontario since yesterday. Cant even call you cause the cells dont work.

• Alden Huseinovic (@AldenHuseinovic) reported 15 minutes ago

  @Microsoft I cant believe that in 2020 you can ONLY talk/chat with a BOT at Microsoft. You cant reach a human being @microsoftcanada to talk to when you have issues. My hotmail email was hacked via #simswapping and 2 factor authentication by some employee at @FreedomMobile.

• Tonie Ogilvie (@b14e69fab2ce45e) reported 17 minutes ago

  @FreedomMobile @TASSCouncil @cityoftoronto How about helping the Indigenous woman to have a phone that works instead of selling me a piece of crap and then not standing behind your product?

• Alden Huseinovic (@AldenHuseinovic) reported 19 minutes ago

  @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

• Pedro Marques (@MetroManTO) reported 20 minutes ago from Toronto, Ontario

  @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.