Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported 40 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 41 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Margo Bradley (@MargoBr35101072) reported 44 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Frank. (@JF_Viljoen) reported 9 minutes ago

  @FreedomMobile Ooops deleted my comments about your network not playing nice with iPhones.

• Craig Dax 🇨🇦 (@CraigDax25) reported 11 minutes ago

  @freedomsupport Hahaha that’s all you can say? 😒 I don’t have Wi-Fi at work. How about offering better service so I don’t have to keep my LTE antenna off all the time or so I don’t lose signal when I’m at the mouth of the Etobicoke creek, which is in Toronto in case you didn’t know.

• Craig Dax 🇨🇦 (@CraigDax25) reported 11 minutes ago

  @freedomsupport Nope, I am done with you guys. I went to freedom cause I thought it would be cheaper but it’s not. Instead I am paying the same amount as I was with Bell and Rogers and I’m getting worse service.

• Aurun50 🇧🇹| 🇳🇵| 🇪🇸 | 🇨🇦 (@BhattaraiAurun) reported 13 minutes ago

  @FreedomMobile Am I able to cancel the service with you and get a refund? I am trying to use my data when I’m travelling but your service keeps saying “Nation Wide” and the data speed isn’t good. Help me get a refund and maybe in the future I’ll come back to freedom. I am gonna cancel next mont

• Billy (@sikntrd15) reported 14 minutes ago

  @freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help

• Melissa C (@Melie_C22) reported 15 minutes ago

  Switched from @FreedomMobile to @koodo because freedom doesn't have service in small towns and was cheaper at koodo for more data, just to realize I barely have service in Peterborough which seems to be a pretty big city 🤨 one bar and finicky data is pretty ******.

• Mana Scott (@ItsManaBitch) reported 16 minutes ago

  @freedomsupport Do you have ANY options anymore for clients who can pay… just not in time? You used to work with clients who could guarantee a payment in full by date, and help us avoid service suspensions and the related additional costs that come with that… when did you stop?

• Rugby Dude (@moe_mnf) reported 20 minutes ago

  @FreedomMobile @FreedomMobile - worst phone company with worst customer service. Zero service with huge bill

• Mohit (@Mohit26013158) reported 20 minutes ago

  @FreedomMobile Fido offering me 25GB for 40$. You guys have a better offer or should I switch from your network?

• Mana Scott (@ItsManaBitch) reported 22 minutes ago

  @freedomsupport Yesterday the service agent told me you don’t have options to help clients anymore until after service has been suspended. I’m guessing it just a money grab for the company from people who during the pandemic have fallen on hard times? This feels really wrong and shady to me.