Freedom Mobile Outage Report in North Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 41 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 51 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 56 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Brian Gucci (@BrianIsGucci) reported 4 minutes ago

  @freedomsupport why is my data not working when I’m at work? It works well outside, but when I go inside it changes to 3G and nothing loads for me.

• Mohamed El-Khashab (@mikashab) reported 5 minutes ago

  @freedomsupport how to cancel subscription to voicemail, please?

• Duke Boerschke (@eboerschke) reported 5 minutes ago

  @freedomsupport Your payment system is flawed. Look on reddit and see how many customers are reporting same issue. Maybe Quebecor will fix

• Winter (it/that) (@WinterBourneTO) reported 7 minutes ago

  Y'all have a number for retention?? I'd love to speak to them about my price that shot up this past month b/c my discounts ended :( I don't wanna leave cause i love u guys, but i don't wanna pay the craziness y'all asking for. i'm sorry but this white man poor.😢 @FreedomMobile

• Mohamed El-Khashab (@mikashab) reported 8 minutes ago

  @freedomsupport I'd like to cancel subscription to voicemail, please!

• Duke Boerschke (@eboerschke) reported 8 minutes ago

  @freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.

• Samandeep bains (@san_bains) reported 9 minutes ago

  @FreedomMobile worst customer service

• Duke Boerschke (@eboerschke) reported 13 minutes ago

  @freedomsupport Or ask Customer Service how many calls they have received concerning processes errors. Have IT look into it. Stop insulting customers by saying the bank has declined their card.

• Anuraag Mishra (@mishra911) reported 13 minutes ago

  @FreedomMobile the worst network and the customer service for any network. They are thieves so please stay clear. I bought 2 lines and it was completely unusable. I had no reception half of the city and moved out promptly. Now they are not refunding my money saying tough luck.

• Carol Hochu (@carolhochu) reported 16 minutes ago

  @freedomsupport Help in the USA, have enabled data roaming but cannot get a network so no text or calls, how to do I get a network?