Freedom Mobile Outage Report in Saanich, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Saanich, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Saanich, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Saanich, British Columbia
Latest outage, problems and issue reports in Saanich and nearby locations:
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Brian משה
(@BriApp) reported
from
Saanich, British Columbia
@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
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Margo Bradley
(@MargoBr35101072) reported
from
Central Saanich, British Columbia
@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Matt Poirier
(@Matpoirier) reported
from
Saanich, British Columbia
@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
View Royal, British Columbia
I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Purple Crow TOHLPC 🦎
(@PurpleCrow27) reported
Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.
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Gourab Basak
(@GourabB28976020) reported
@freedomsupport is it a 24/7 support, if she runs into trouble at midnight ?
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Labz🇨🇦
(@B__Labz) reported
@FreedomMobile is there any issues my phone is beyond slow
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile they send me final bill $754.00.. for they say is Tab balance.. I'm ok with that.. but I want a credit for terrible service for last 12 months and they refuse saying it's not their problem @OttawaCitizen @ottawasuncom
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Margie Peskin
(@SearchFwd) reported
@freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account
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Erin
(@posteggme) reported
@freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)
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Erin
(@posteggme) reported
@freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.
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ShaeBriannaMusic
(@shae_brianna) reported
Is anybody else having issues with @FreedomMobile express pay/online/ in app paying their phone bill? Because this is the 3rd month and I’m just wondering why when I press “Continue” nothing happens…..super annoying. I don’t want to be on the phone for 10 minutes trying to pay
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Purple Crow TOHLPC 🦎
(@PurpleCrow27) reported
EVERY TIME you call @FreedomMobile you get a passive-aggressive female robot who says "We are currently experiencing longer than normal wait times...". No! That IS YOUR 'NORMAL'! It's every time I call you! And that 'hold music' is the worst sounding trash ever! I'm an artist.