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Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria TV 1 month ago
Victoria Internet 3 months ago
Victoria Internet 4 months ago
Victoria Internet 4 months ago
Victoria Phone 4 months ago
Victoria Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • BriApp
    Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier
    Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • MargoBr35101072
    Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RudyMontoya10
    Rudy Montoya (@RudyMontoya10) reported

    @freedomsupport ETA for home internet fix at Surrey, B.C? It's been out since 8 pm last night (16 Hour Downtime).

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport I sent and you cant see it. its your continued system issue

  • jaiminIndian
    Jaimin Patel (@jaiminIndian) reported

    @FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport

  • rawnifty
    Damaged & Broken (@rawnifty) reported

    @FreedomMobile your customer service sucks. My CC was compromised. I informed Freedom immediately as my auto pay was due in two days. I was told to pay in store. I tried but they said I had no balance. Now I have a message that says I’ve failed to pay & lost my discounts

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Worst Service ever

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever. Not recommended at all

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport Never recommended. Worst service ever

  • amouneer
    Ahmed Abouelnour (@amouneer) reported

    @freedomsupport My situation is found on that DMs. WORST service forever

  • nanaimostation
    Alex Argyll (@nanaimostation) reported

    @FreedomMobile I really hope you aren’t trying to force me to change my plan by refusing to accept payments from methods that have worked fine for over a year. Because no. I like my legacy plan. Fix your billing.

  • mariamyupperz
    💜#BLM⁷ (@mariamyupperz) reported

    Wow @FreedomMobile . You guys really hang up on people when they're trying to understand why the app usage doesnt match what I'm being told??