Freedom Mobile outages and service status in Saanich, British Columbia

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• 
  Brian משה (@BriApp) reported 5 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• 
  Margo Bradley (@MargoBr35101072) reported 16 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• 
  Matt Poirier (@Matpoirier) reported 29 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 39 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 54 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mistassixbulletsappears (@orobichan420) reported 6 minutes ago

  @FreedomMobile DO SOMETHING ABOUT YOUR INTERNET SERVICE OUTAGE

• 
  Tristan Carpio (@TrisCarpio) reported 8 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  Keegan Seeburger (@CuratedCollect) reported 9 minutes ago

  After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

• 
  James Robb (@jameser78) reported 11 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Mike Bryan (@mikebryan) reported 11 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Jack (@jbn_jack) reported 15 minutes ago

  Hey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???

• 
  rehan (@wawast) reported 15 minutes ago

  @FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.

• 
  Geoff Larsen (@GeoffLarsen) reported 18 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Sara Guerrero (@Saraguerreror) reported 18 minutes ago

  @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

• 
  David bristow (@Davidbr14133727) reported 19 minutes ago

  @FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month