Freedom Mobile outages and service status in Saanich, British Columbia

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• 
  Matt Poirier (@Matpoirier) reported 24 seconds ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 11 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 45 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• 
  Brian משה (@BriApp) reported 58 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• 
  Margo Bradley (@MargoBr35101072) reported 59 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saint Chirp (@SaintChirp) reported 10 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  baddiesbingebravo (@baddiesbngbravo) reported 11 minutes ago

  @FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service

• 
  ShadowMonk (@4ndrewrhodes) reported 12 minutes ago

  @FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.

• 
  Arise (@Ariseskater) reported 15 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan

• 
  🦉 (@Raptorswave) reported 16 minutes ago

  @FreedomMobile the worst service plus even worse customer service

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 17 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Eve (@Eve62617669) reported 18 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Tristan Carpio (@TrisCarpio) reported 27 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  Ryan John White. (@RyanCanadian) reported 27 minutes ago

  @FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 29 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me