Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Saanich, British Columbia 12/07/2025 14:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • me_skhanal sagar (@me_skhanal) reported

    @freedomsupport I totally understand that Freedom wants to make sure the account to be authorized but how can a customer trust an agent who will have the PIN visible? Can’t it be encrypted? Trust should be on both sides.

  • rachieannek Rachel Kennedy (@rachieannek) reported

    @freedomsupport having trouble sending text messages to both other freedom customers and other providers.

  • netto_fornari G. Netto (@netto_fornari) reported

    Worse customer service ever @FreedomMobile !

  • SatnamGrewal Satnam Grewal (@SatnamGrewal) reported

    Hey @TELUS why does the power outage affect your customers more than @Rogers and @FreedomMobile ? Same area, similar reception because of the tower being shared between you two. I have all 3 in my house and only Telus lines are struggling.

  • TiffanyKShim Tiffany Shim (@TiffanyKShim) reported

    Going to have to leave @FreedomMobile if I continue to provide a delivery service for customers. No signal in many places, or I ended up roaming just like back in the day! I lose so much time struggling to find signal.

  • Funny_Face_Guy Funny_Face_Guy (@Funny_Face_Guy) reported

    Well, if @FreedomMobile @freedomsupport is purchased by this so called Telus Globalive agreement then I'll just cancel. Why you ask? @TELUS are greedy money hungry idiots who over charge their customers. And I will be unhappy if my cellular bill goes up becouse of it.

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    @freedomsupport Good morning! So I’m in the Muskoka-region for the next few days and have ZERO service. No roaming. No data. No LTE. Zilch. Can you reach out to me to assist cuz I’m using wifi currently but will need to use my phones maps etc. TIA.

  • Kinng_MG Malachi🤩 (@Kinng_MG) reported

    @FreedomMobile is this worst phone company in Canada

  • coldplay_oilers x - Coldplay_Oilers (@coldplay_oilers) reported

    @freedomsupport I did 3 times already and it was all the same terrible experience. All 3 agents told me I can’t schedule an internet move to a new address in advanced even though I’ve done it twice recently and I have the chat history to prove it. It makes no sense.

  • HotDiceMinis T (@HotDiceMinis) reported

    @FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.