Freedom Mobile Outage Report in Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (68%)

2. 

   Phone (15%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	29 days ago
Victoria	Internet	2 months ago
Victoria	Internet	2 months ago
Victoria	Phone	2 months ago
Victoria	Phone	2 months ago
Victoria	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• Matt Poirier (@Matpoirier) reported 8 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 24 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yatsina (@Yatsina) reported 4 seconds ago

  @FreedomMobile. The online banking app never works and the shop is closed. How am i supposed to pay my bill? #help The phone reps send me the link but it never opens correctly.

• Sammy (@thunderchuck13) reported 3 minutes ago

  @FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice

• Richard Ng (@GreatRootBear) reported 7 minutes ago

  @stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.

• Doug (@HeadBanger1968) reported 8 minutes ago

  @FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!

• Juggin 🅱️ (@SecuringBagz) reported 13 minutes ago

  @FreedomMobile u guys r sooo ****. Making mfs buy defective top up cards from shoppers

• Jarrod Terrell (@jarrodcterrell) reported 15 minutes ago

  I just woke up one morning with my service disconnected. And not knowing why. Countless hours of confusion, stress, and frustration and not even apology or admission of error on their part. It would have been nice to at least receive a credit for my trouble. @freedommobile

• Kassie (@Kassie_YEG) reported 17 minutes ago

  @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

• Salma (@Salma31097164) reported 22 minutes ago

  @FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.

• patrick (@unrealpat) reported 23 minutes ago

  @freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.

• Jon (@Jon49071940) reported 24 minutes ago

  @freedomsupport Your service is down again in new tecumseth Ontario for past 90mins. Unable to connect to freedom or away network. My wife is driving home from Toronto unable to communicate. Why am i here? #broken #justjunk