Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Saanich, British Columbia 01/11/2026 21:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ajtehbest AJtehbest (@ajtehbest) reported

    @FreedomMobile Awful

  • imnottweetering b b (@imnottweetering) reported

    @FreedomMobile I hope future customers stay far away from Freedom. Hours spent on the phone trying to cancel a contract where my parents don't even get service in their area, after the worker in the store lied and said they would. Terrible, do not be fooled by their cheap prices

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile if there is an outstanding bill of 1 month and a new bill thats not even due yet, how do you get off on saying both bills are due before service can be reactivated?! THE NEW BILL IS NOT DUE YET!!!!!!!!!!!!

  • _cindv 𝒸 ♡ (@_cindv) reported

    @freedomsupport I can’t login to my account 😭

  • Ambre24777994 Ambre (@Ambre24777994) reported

    @FreedomMobile how can a company cut off a man for $33??? When his new bill isn’t even due yet?! You are ******* over someone FOR $33!!!!!! DURING THIS TIME OF YEAR?! Yea **** that, all three of us in this house will be switching phone companies.

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Freedom network is down in alliston ontario again. Been with freedom/wind mobile past 8 years, service should improve not decline. Its not our devices, it can't be all apple and android phones. When will this stop?!?!

  • VixenEagle ***** Eagle (@VixenEagle) reported

    @freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.

  • QmovesO B. Okojie | Naijamomlife (@QmovesO) reported

    @FreedomMobile I've been tryin to get my picmessaging fixed . My husband since September 2020. They are so quick to disconnect your phone if you are one day past due, but will frustrate you by not fixing the problem when you have a technical issue.

  • MurrayPearson9 Murray Pearson (@MurrayPearson9) reported

    @freedomsupport this is the 4th month in a row that I will need to contact your customer service, sit on hold for an hour to get a charged reversed which should not be charged. I paid the full annual fee back in Nov and you keep billing the fee every month. U are wasting my time

  • MegaGoldenGamer Little Buddy’s offical account (@MegaGoldenGamer) reported

    @freedomsupport Damn...