Freedom Mobile outages and service status in Saanich, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Saanich, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Saanich, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Saanich, British Columbia
Latest outage, problems and issue reports in Saanich and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British ColumbiaI keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?
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Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
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Brian משה (@BriApp) reported from Saanich, British Columbia@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Matt Poirier (@Matpoirier) reported from Saanich, British Columbia@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Allen (@RealAllenTV) reported@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
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bikku (@bikku88) reported@FreedomMobile hello anyone out there as I have to change the service
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David bristow (@Davidbr14133727) reported@FreedomMobile I'm having connectivity issues with my Motorola e15
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Scott (@NevinMcScott) reported- @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team
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The Lenis (@LenisTheOrca) reported@FreedomMobile why are you throttling internet up loads? can no longer upload any file larger than a photo. I'm a musician & upload music files I'm working on, but cannot upload to any cloud storage service. I can't upload from any of my computers whether I'm using Linux or W11
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Jasmine Kaur G (@jgarcha) reportedWell. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.
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Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
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Sharayah Palmer (@SharayahPalmer) reported@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
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Laith Khalil (@laithkhalil) reported@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!