Freedom Mobile Outage Report in Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	2 days ago
Victoria	Internet	2 days ago
Victoria	Phone	11 days ago
Victoria	Phone	one month ago
Victoria	Internet	2 months ago
Victoria	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 6 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 23 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 28 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 54 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• DiesUnus (@DiesUnus) reported 6 minutes ago

  @FreedomMobile @freedomsupport Why is it that you have phones for new customers but the same phones are "Not in stock". I have been a customer for 5 years and this is how I am being treated #canada #samsung #cellphone

• Kamal Dhillon (@kamaldhillon01) reported 7 minutes ago

  @freedomsupport Customers be aware. Very poor reception. I'm disabled. Never had good service. This is @Freedommobiles response: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

• Kamal Dhillon (@kamaldhillon01) reported 11 minutes ago

  @freedomsupport Total lie. Poor service. Then you respond: I am really sorry, but that is remaining balance on your contract that you will need to pay 600$ (+ tax).

• David Michaels (@michaelsecom) reported 12 minutes ago

  @freedomsupport Been there and done that. It doesn't work when I click on the tablets. I get blocked by the upgrade question and then it says that I am not eligible when I select upgrade.

• Six (@Sixities) reported 12 minutes ago

  @freedomsupport so who do I have to talk to, to get my old plan back that was grandfathered in and I was told would never change

• David Wooderson (@LorenzoVanMatt4) reported 12 minutes ago

  @freedomsupport Hey so here is my issue I have to restart my phone everytime I leave my house to get data even though wi fi is turned off and data us turned on. Csn you explain why in the city if Hamilton I need to do this and why exactly am I paying a bill 4 a crap service,?

• Ransher Nain (@Ranshernain) reported 14 minutes ago

  @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

• DillSlice (@Dillslice) reported 16 minutes ago

  @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

• Brian Mahoney (@_BrianMahoney) reported 19 minutes ago

  @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

• DillSlice (@Dillslice) reported 25 minutes ago

  Never use @FreedomMobile if you want to use your phone as a phone..... they are unable to fix a year long problem of not being able to make calls....