Freedom Mobile outages and service status in Saanich, British Columbia

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• 
  Brian משה (@BriApp) reported 8 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 31 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 34 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• 
  Matt Poirier (@Matpoirier) reported 54 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• 
  Margo Bradley (@MargoBr35101072) reported 55 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary C. (@gwcgary) reported 13 minutes ago

  @FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY

• 
  manish midha (@midha_manish) reported 13 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Allen (@RealAllenTV) reported 14 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Dgrootonis (@iamgroot11) reported 15 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  Maro (@badboylex_) reported 17 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 19 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  ShadowMonk (@4ndrewrhodes) reported 20 minutes ago

  @FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.

• 
  MJ (@MJ01311976) reported 20 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again!

• 
  Stephanie the alchemist (@Stephdalchemist) reported 21 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Eve (@Eve62617669) reported 25 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything