Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Saanich, British Columbia 12/26/2025 04:10

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SFermani1996 Shahrooz Fermani (@SFermani1996) reported

    @freedomsupport Fix the Freedom Mobile website! How can I pay this month's bill on behalf if the My Account section is being very glitchy today? Tells me "Login Failed, Please try again." Would attempt to log in, and nothing happens, and when I'm able to get in, it kicked me out.

  • GadsbyC Chantal (@GadsbyC) reported

    @freedomsupport worst service EVER! Can't do anything on the website. And when you FINALLY get on to someone, VERY BAD english AND get disconnected. DISGUSTING!

  • JPSaucier21 JP Saucier 2 (@JPSaucier21) reported

    @FreedomMobile Can't wait to get a new carrier. Customer service is a joke.

  • xxgingerbitchxx Zoey👅 (@xxgingerbitchxx) reported

    @Troy_Spencer1 @FreedomMobile My grandma has freedom and she never never has cell service in my moms house,she can't only recieve calls sometime s

  • jasm33t God Father (@jasm33t) reported

    @PublicMobile Site under maintenance everytime i need to add-on something. I an in a very big emergency and need to get internet addon , Not even taking calls on 611. Have recommended this netork to 4 friends. It was biggest mistake. Going to buy @FreedomMobile tomorrow morning.

  • JJerke john jerke (@JJerke) reported

    @freedomsupport what's going on. W network- can't make calls in Edmonton since 9am?

  • Telatubbies1 Anne Lindo (@Telatubbies1) reported

    @FreedomMobile I am having issues sending text. An error 2 appears on the phone. Are they any outage issues in Scarborough, On? Just occurred in the last 20 minutes

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @freedomsupport Again I have already done this song and dance I lost ALL confidence in @FreedomMobile after 6+ years and no resolution I am taking ALL MY DEVICES for my whole family and leaving, you guys had your chance to fix it MULTIPLE TIMES. I am also going to recommend people not choose you

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @FreedomMobile As suggested, I went to the store they said the Buyers remorse is not for prepaid. Replaced the sim and the issue (FSR00321702) still exists and the team has still not reached out to me let alone fixing the issue. Please fix or refund as I still cant use your service

  • JagraviJ JAGRAVI JADAV (@JagraviJ) reported

    @freedomsupport I talked to freedom mobile yesterday and changed my plan, but now I am login to my account and clicked on my plan, there is no information. why so?