Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Saanich, British Columbia 03/19/2026 01:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tauseef2c 2c (@tauseef2c) reported

    @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

  • MirandaBinsley Miranda Binsley (@MirandaBinsley) reported

    @freedomsupport Just chatted with another agent and as an existing, paying customer, I’m not eligible for any bonuses that you have cleverly worked into every single plan as described on your website! Looks like I better quit being a customer!

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @Microsoft I cant believe that in 2020 you can ONLY talk/chat with a BOT at Microsoft. You cant reach a human being @microsoftcanada to talk to when you have issues. My hotmail email was hacked via #simswapping and 2 factor authentication by some employee at @FreedomMobile.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    the employees @FreedomMobile as I visited the store yesterday. 24hrs later I got a security code from them meaning some accessed it today. Can someon help me and advise what else I can do? Thanks everyone

  • shameb Sham B (@shameb) reported

    @freedomsupport I upgrade my phone on November 27th and today is Dec 27th and still waiting for my phone to arrived. Freedom passing the buck saying they did their job and ship the phone so It is my problem now to deal with Fedex. I didn't order the phone from Fedex .

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

  • GarlicMashed Garlic Mashed (@GarlicMashed) reported

    @freedomsupport @N49Doug I’ve been having the same issue.

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Nearly finch dale palza your freedom shop they are misleading and robing the new customers please help the new customers thanks

  • CenkOran 🌘𝟛ℕ𝕜 (@CenkOran) reported

    @freedomsupport I know, we talked 3-4 times already and in our last call you said if it is more than 1mbit, we can’t do anything, that’s an acceptable speed. What you don’t understand is, having 1-2mbit speed outdoors mean you will have connectivity problems indoors like malls.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Too bad its not available to existing clients