Freedom Mobile Outage Report in Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (45%)

2. 

   Internet (38%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (7%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Phone	2 days ago
Victoria	Phone	5 months ago
Victoria	Internet	6 months ago
Sidney	Total Blackout	7 months ago
Sidney	Phone	7 months ago
Victoria	Phone	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 3 years ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 3 years ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• Margo Bradley (@MargoBr35101072) reported 3 years ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 3 years ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 5 years ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Drew (@drewzhouse) reported 4 days ago

  @FreedomMobile TELL YOUR SALES PEOPLE THAT YOU DON’T HAVE 5G NETWORK IN MANITOBA. LTE IS NOT A RELIABLE NETWORK!! I FEEL RIPPED OFF NOW. I’M A NEW CUSTOMER AND IT’S ONLY BEEN A WEEK AND IM ALREADY PISSED WITH YOU GUYS.

• Y_Li (@YLi96205030) reported 8 days ago

  @jamielinsdell @FreedomMobile LEAVE Freedom immediately. They did the exact same thing to me. They never put the customer first even though they could fix this over the phone!!!

• Jamie L (@jamielinsdell) reported 8 days ago

  @FreedomMobile As a long time Bell customer I tried switching to Freedom today. I just went through the most painful purchasing process of my life. The result? I have a non-refundable eSIM that is not added to any device and now need to go into a store. What a horrible experience

• Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported 11 days ago

  **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

• Danielle Muma ~🐱👑🏴‍☠️🐌🇵🇸🇨🇦 (@daniellemuma) reported 11 days ago

  **** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.

• J.S. Karma (@EtInferius) reported 11 days ago

  @FreedomMobile No, ur support people don't speak English, they hang up and they scam ur bank card. Nice try.

• J.S. Karma (@EtInferius) reported 12 days ago

  @FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!

• Matt Fraser (@MattOnDemand) reported 2 years ago

  @PKP_Qc hello there Bonjour. The @FreedomMobile customers no longer want a wall between freedom data and nationwide data. Break down that wall. Please :)

• C T (@CT2024030277602) reported 2 years ago

  @FreedomMobile Data too slow. Called tech support but not available. Why don’t you offer 24hr support?

• kj (@thekonyjen) reported 2 years ago

  @FreedomMobile fix your **** up