Freedom Mobile Outage Report in Saanich, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (49%)

2. 

   Internet (34%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria and Sidney.

City	Problem Type	Report Time
Victoria	Phone	6 days ago
Victoria	Phone	11 days ago
Sidney	Phone	14 days ago
Victoria	Phone	5 months ago
Victoria	Internet	6 months ago
Sidney	Total Blackout	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 3 years ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 3 years ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• Margo Bradley (@MargoBr35101072) reported 3 years ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 3 years ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 5 years ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Vaisakh Santhakumar (@VaisakhOnX) reported 2 days ago

  @RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔

• KAD (@KAD70390424) reported 4 days ago

  @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??

• Mehi (@CADKAR1) reported 4 days ago

  Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.

• Darrin S - Penguins 🏒 Steelers 🏈 (@x938786387) reported 4 days ago

  Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile

• JJ Alejandro (@breakingyoun) reported 4 days ago

  Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.

• Gamer Graham (@GTM618) reported 4 days ago

  @FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help

• adrian ⸸ (@capradoll) reported 4 days ago

  @HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered

• tay (@yourmidniights) reported 4 days ago

  @FreedomMobile I don’t have service and haven’t for several hours now.

• Gamer Graham (@GTM618) reported 5 days ago

  @HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.

• tay (@yourmidniights) reported 5 days ago

  @FreedomMobile @HankCustodio I don’t have service either and haven’t for hours. Something is definitely wrong and that’s incredibly dangerous.