Freedom Mobile

Freedom Mobile Outage Report in Saanich, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Saanich, British Columbia 12/15/2025 08:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saanich, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • luttrell20 Terry Luttrell (@luttrell20) reported

    @freedomsupport How about no service in BMO field in Toronto no service there either. And that's a open field

  • mattwadlow Matty (@mattwadlow) reported

    The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.

  • Akanksh63283910 Akanksha Sharma (@Akanksh63283910) reported

    @freedomsupport Is internet down ….. yesterday mobile data was not at all working and today its the same thing … nothing loads up … what’s going on?

  • A24452601 Kwame (@A24452601) reported

    @freedomsupport why is your network down AGAIN? When will it be up and running? I've tried all your troubleshooting techniques

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @A24452601 @freedomsupport I usually have no issues it appears to be a sim card issue foe me

  • JoelMor94295928 Joel Morris (@JoelMor94295928) reported

    @FreedomMobile Why does the Freedom Mobile Website report that there are no service outages but when I contact customer service to inform them that I have no cellular service, they insist that this is because of a service outage? Somebody is not being honest with their customers

  • marvinandro Marvin (@marvinandro) reported

    @FreedomMobile Another customer here who finished the 1G "roaming data" already and will have a hard time getting up north this long weekend with no data.

  • thewheel5950 Canada-Man (@thewheel5950) reported

    @FreedomMobile Hey your cellphone signal is weak. I can barely use Data in a warehouse where I work. There is a dead zone at the intersection of bayview and York mills. #freedommobile #toronto

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Rebooting my phone didn't fix and I see another tweet today from someone else seeing issues.

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. Freedom promise to be but they're all the same in the end. Time to bring in competition from the USA.