Freedom Mobile Outage Report in Okotoks, Alberta

I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch

@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!

@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.

@freedomsupport What's up with my home internet in NW Calgary? No signal at all.

@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.

@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

@freedomsupport Hello I need help and I am a customer.

@FreedomMobile I need someone to answer the damn phone!!

It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

@freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time

@FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website

every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken

@freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx

@FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

@FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.

@FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

@FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?