Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rodrigo Martinez
(@romigra69) reported
@freedomsupport Hi, I haven’t internet in my home, is there any problem with your network???
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Cassa
(@theonlycassa) reported
Wow @FreedomMobile hands down the worst service and network ever!
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ABTeacher4PublicEducation. (She/her)
(@public_ab) reported
@FreedomMobile absolutely atrocious service. Trying to get home internet and your customer service royally messed up. I’ve spent the last week trying to get it resolved. Countless hours on chat and in store. After 2 hrs at the retail store today, I was told my addy /1
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ianbradley
(@MrBradley101) reported
@freedomsupport When it comes to customer service do not go to the one on Thorold stone road in Niagara falls they are the most ignorant people there I have ever met and I feel embarrassed cuz I sent people there and I got nothing but bad response back by my friends and family
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Melina
(@m_rodway) reported
@FreedomMobile what is you retentions number you are about to loose a loyal customer!
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leche 🇵🇭
(@omgleche) reported
@freedomsupport hi! I am experiencing issues with my US one time pass. I fly home soon so I’m feeling desperate to resolve this😭
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Shireen Jeejeebhoy
(@ShireenJ) reported
@freedomsupport Not roaming, support for the @thelightphone is what I was talking about.
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Matt Fraser
(@MattOnDemand) reported
@AnthonyLacavera @FreedomMobile Please let this happen. As a @FreedomMobile customer since the #WindMobile days, this company needs someone who is willing to invest in its future.
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Alireza Zohoor Parvaz
(@zohoorparvaz) reported
@freedomsupport It is cancelled now The issue was a glitch that you had not received my original request and I got charged for an account that I did not want and have not used not even for a text. But it was never cancelled then and there was no understanding from @FreedomMobile on that matter
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ianbradley
(@MrBradley101) reported
@freedomsupport No but what you can do is send somebody from corporate down and check it out for themselves I'm not going to send you a DM because it does absolutely nothing or maybe look at the reviews what people say about that store