Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Canuck🇨🇦
(@YYCtj1) reported
@freedomsupport No longer a customer, but when I was, Freedom customer service was not able to do anything about it. They just have a bad network, and that was that. Too bad for the suckers…err…I mean customers.
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Art......ist
(@Tradin2013) reported
@FreedomMobile FREEDOM SUCKS!!!!!!!!!!!!
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buster hyman
(@LastNameHodge) reported
@FreedomMobile Say hello to the worst cell service of all time 90% of the time
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Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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august heat wave
(@feedinghand) reported
So best believe I'll be looking for a better service provider with better cell service & where I can use my phone outside of Toronto without having my 2GB "nationwide data" be used up in 2 days @FreedomMobile
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.
(@KaitoCase) reported
I reccomend everyone to leave @FreedomMobile terrible service and they treat their customers with no respect
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Iz Ace
(@izace01) reported
@FreedomMobile Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.
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DillSlice
(@Dillslice) reported
@freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?
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Simon
(@gingerinLDN) reported
@FreedomMobile I’m travelling to the US tomorrow. Trying to add US data to my plan. Being told there’s a technical fault that will take 24-48hrs to resolve. Paying $80/mth for a brick that doesn’t work outside Toronto. I never had issues like this with @RogersBiz
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Jesse Hunter 🇨🇦
(@HunterXDante) reported
@nobodyspecia63 @FreedomMobile I can't tell if this is a "said nobody" joke or an appreciation of service. I'm leaning on the former.