Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone
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Internet
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Total Blackout
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Wi-fi
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E-mail
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TV
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:-
suvo_neel (@suvo_neel) reported from Calgary, Alberta
I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
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suvo_neel (@suvo_neel) reported from Calgary, Alberta
@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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Sean Feldman (@sfeldman) reported from Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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Megan Gwynn (@m_gwynn) reported from Calgary, Alberta
@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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Spike (@TattooedSpike) reported from Calgary, Alberta
@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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HB (@heidicando) reported from Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Nathan (@natebannerman) reported from Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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James (@EbyJames) reported from Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Shabba The DJ (@shabbathedj) reported from Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Mr Right (@OtunMuri) reported from Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right (@OtunMuri) reported from Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Vian Esterhuizen (@heyvian) reported from Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:-
concerned citizen (@bigphil2672) reported
@freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported
@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time
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The Rev. b0wser (@therealb0wser) reported
@FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website
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The Rev. b0wser (@therealb0wser) reported
every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken
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mitchyFNmitch (@mitchyFNmitch) reported
@freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx
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_license_to_trill (@critica13948310) reported
@FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.
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Nupur Brahmbhatt (@shainuj2000) reported
@FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.
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ahsm444 (@ahsm444) reported
@FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯
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Tatiana Schturyn (@MeetingsCurator) reported
Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.
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Vaibhav Gupta (@vaibhavby6) reported
@FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?