Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Oxsolong
(@aryanoaks) reported
@FreedomMobile what ******** is up with your coverage in Sherwood Park. One minute I have four bars LTE and the next it's two bars of 3G. And I didn't even leave my home. You guys got a little goblin deviously running around with the cell tower or something?
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Fourteen-kay
(@kenmonye) reported
@FreedomMobile honestly love your plans but I can not hold a 1 minute call in my house without seeing call failed like when is Rogers taking over.The network is horrible what’s going on
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Coco
(@Corinne35443671) reported
ok @FreedomMobile where was my test "emergency alert"??? weren't you participating on the west coast?
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gurveer
(@gurveer51515676) reported
@Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.
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Quantavius Silky
(@QuantaviusSilky) reported
@freedomsupport I'm finally leaving Freedom after 11 years. Your loyalty team called me and gave me a discount upgrade offer. After 90 mins of the store clerk arguing with your support team, I was fed up and went to a different store where the same thing happened
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Richard Carmichael
(@JustbeFRANK) reported
@freedomsupport how long should it take #CustomerService to resolve a problem @FreedomMobile ? Is it 3 hours? 3 days or 3 weeks? 6 months and counting.
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🌟 Leanne M.
(@imleannem) reported
@freedomsupport The issue is that Freedom Mobile blocks anonymous calls. That should not be happening. It limits my ability to receive calls as not all "Private Number" calls are spam; people have the right to their privacy when sharing personal information, like their phone number.
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V
(@VivianH_01) reported
@TELUSsupport Thank u @TELUSsupport for coming through. @FreedomMobile has absolutely NO costumer loyalty. I've been a customer for more than 10yrs and clearly they dont care if I switch carriers so I'm going to be calling you after I get off work today. I hope I can switch over to you asap🤞🏾
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p8r8s
(@p8r8s) reported
Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?
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S. S.
(@s_decembersnows) reported
@FreedomMobile can you please help me? I received a cheque from Freedom mobile for service cancellation. I called Freedom to tel them I did not cancel my service but was told there was nothing they could do, my phone number was already ported out.