Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Sean Feldman
(@sfeldman) reported
from
Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Megan Gwynn
(@m_gwynn) reported
from
Calgary, Alberta
@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Spike
(@TattooedSpike) reported
from
Calgary, Alberta
@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AGA
(@fatihce23) reported
@FreedomMobile Never believe this terrible brand. You value them until you put signature and two weeks period passed. That is it. Keep away from freedom for peace of your mind. I have two lines and will be closing as soon as I get a chance..
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Rino B 🐧
(@rinobo) reported
@GMPOLL @FreedomMobile How is their cell phone service overall, ive heard it can be really hit and miss a lot of the time.
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cm
(@Crackmacs) reported
@Gayosaurus @FreedomMobile I had it (mrs) and it was so awful downtown it was unuseable and i switched providers. Cheap data is useless unless it works.
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Shivam Malhotra
(@theshivamm) reported
@FreedomMobile was happy to join you but now regretting every second. Ported from chatr but now my chatr number is no service and freedom number is still temporary. Called you, chatted live, chatted over whtsapp, chatted over imessage but nobody is able to help. I am frustrated
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AGA
(@fatihce23) reported
@freedomsupport At least 5 times I spoke to you.. only talking without solution. Thanks
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Crownedmyselfking
(@Kingedmyself) reported
@FreedomMobile this is gonna be my last month with you. I wish it was on better terms but this company has only robbed me for years and never ever fixed any problems your data is the fastest, the fastest to finished in days not weeks days #thereisnofreedomhere
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Michael Strathmore
(@The_Strath) reported
@FreedomMobile Wait... your network offers 5G service?
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Goldie Poll
(@GMPOLL) reported
Hey @FreedomMobile, planning on letting me upgrade my phone yet? Or are you just going to keep making me call you, put me on hold for ages, treat me like I somehow don’t know how to use a website, and then tell me to go to a store when we’re in lockdown? Or?
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Marcus Sobral
(@msobral2011) reported
So you are a @FreedomMobile customer for 4 years, find a deal on line, but as an existing customer you can’t take advantage of it. You are less valuable than a new customer.
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Esther
(@Esther46370627) reported
@freedomsupport Still trying to upgrade my phone and now calling 611 and 1-877-946-3184 will not connect at all. Online chat is useless!!! Do you want business or not? @FreedomMobile @freedomsupport Help would be nice!!!