Freedom Mobile

Freedom Mobile Outage Report in Okotoks, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Okotoks, Alberta 03/29/2024 11:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • heidicando HB (@heidicando) reported from Calgary, Alberta

    @FreedomMobile I need someone to answer the damn phone!!

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • BigLarryMan BigLarryMan © (@BigLarryMan) reported from Calgary, Alberta

    @freedomsupport Hello I need help and I am a customer.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • BaidwanAmrit Amrit Baidwan (@BaidwanAmrit) reported from Calgary, Alberta

    @FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

  • natebannerman Nathan (@natebannerman) reported from Calgary, Alberta

    It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rhubarbcakes Ruby (@rhubarbcakes) reported

    Hey @FreedomMobile your customer service do be trash tho

  • RahulChakarvar6 Rahul Chakarvarti (@RahulChakarvar6) reported

    @FreedomMobile u guys don’t issue receipts for payment made on prepaid account? Isn’t that a violation of law as every electronic transaction u need to provide your customers with a receipt. Will be suing u in court of law and claim damages for unlawful conduct.

  • HolliB123 Hollí Ní Bhreasláin (@HolliB123) reported

    @freedomsupport Hi, I have been having ongoing issues not being able to access my account for a week and the issue has not been resolved despite contacting several customer service agents. I need access to my account ASAP please

  • SemperWhyte Sean Semper-Whyte | aka Sean1mc (@SemperWhyte) reported

    @FreedomMobile it sucks that I have a new account, new number and new fraudulent calls I can block, though blocking these calls does not prevent them from leaving 3. 4, or more voicemails daily. It also SUCKS i cant get a Canadian call center rep. I understand … /1

  • therealb0wser The Rev. b0wser (@therealb0wser) reported

    It is very strange how a @FreedomMobile bill has been set to AutoPay all by itself I never authorize auto-pay of bills so I wonder how that happened. No visible option to remove my card either, hmmm 🤔

  • MariaSocially Maria Khan (@MariaSocially) reported

    @freedomsupport You charged me $100 in roaming during my less than 24 hour stay in Seattle last month. After 4 years of paying for two lines your cust service reps are unwilling to help. I'll be closing my tab ASAP and moving on to a better provider. #disappointed

  • ReverendAliks ⚡Reverend Storm✨ (@ReverendAliks) reported

    @FreedomMobile how long after a payment made by credit card through the app does disconnected service come back?

  • covertnerdpunk #acab #eattherich (@covertnerdpunk) reported

    **** @FreedomMobile y’all suck

  • miketgould Mike Gould (@miketgould) reported

    I love working in Okotoks but @FreedomMobile I swear you guys gotta put some towers down here or I might lose my mind

  • sakuragi1984 jason ohashi (@sakuragi1984) reported

    @FreedomMobile stealing money from me! You owe me money. Waited more than 10 weeks now for my refund. Your customer service just keeps telling me the check is in the mail. Terrible excuse. I told them they need to courier my cheque, and they said they can’t. You owe me arrear pmt