Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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ketul kansara
(@KansaraKetul) reported
@freedomsupport Now customer service said it’s not compatible with this plan
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Guy Dutrisac
(@uxiumca) reported
@FreedomMobile The problem is coverage and reception. That hurts!
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🇪🇹 Ethiomadflavour
(@ethiomadflavour) reported
@FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not
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Melina
(@m_rodway) reported
@FreedomMobile I’d like a number for the backend office, NO MATTER what I ask, you can’t won’t help me. Loyal customer since 2018. And no I do not want the loyalty department because loyalty is nothing to you. DM me with a direct number BACK END OFFICE! AND NOT AN EMAIL! 😤
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ketul kansara
(@KansaraKetul) reported
Freedom customer service is screwed up the customers what they told on phone and now they said they can’t do and remove my complimentary 10 gb bonus data worst customer service ever @freedomsupport @FreedomMobile
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Freddy Ntumba
(@Yesuasavedme) reported
@FreedomMobile I'm using Freedom Mobile right now and your connection is sucks! I wouldn't advise anyone to use your service
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🕊🎀
(@ciggmar) reported
Any issues reported with sending/getting texts or making calls? @freedomsupport
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Bigotry Watchdog🗣⚪️
(@WatchdogBigotry) reported
@freedomsupport why do I keep getting system errors when I try paying with a card?
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Name cannot be blank
(@JCHoltzhauer) reported
@FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.
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Pat Rick
(@Under_roose) reported
@FreedomMobile Bad network hurts 👊🏻