Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbes The Cat
(@meowinghobbes) reported
@FreedomMobile Maybe if you had towers. Just went back to Rogers. Zero issues. Zero dropped calls. Full LTE.
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Puneet Pandher
(@puneetpandher1) reported
@FreedomMobile GARBAGE DONT EVER USE FREEDOM, HAD REALLY BAD EXPERIENCE WITH THEIR SERVICE AND NETWORK. STAY AWAY FROM FREEDOM. NOT WORTH PAYING
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Aaron
(@gibblegut) reported
@freedomsupport Just think people need to be informed of how bad the service is and to double check what agents tell them as they will knowingly lie to you
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MochaRemedy
(@MochaRemedy) reported
@FreedomMobile freedom mobile employees won't help me and give me some form of resolution. Money is owed to me yet I can't receive it.
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind.
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✿*•* Ginger *•*✿
(@Canadian_06) reported
@FreedomMobile carl, who answered my call spent 10 minutes on the call with me after reading the notes which clearly stated I need to speak to loyalty department, telling me they cannot help me but him lol You guys need to train your staff to listen to the customers
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Rich Thorpe
(@exit716) reported
@Crackmacs @Gayosaurus @FreedomMobile They are terrible. Their customer service is abysmal. To send a text my wife would have to reboot her phone multiple times. Networks coverage here in Ottawa is terrible. They only have TD and RBC as options for online payments.
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Steven Bottoni
(@stevenbottoni) reported
@freedomsupport You are not answering any of my questions. Very poor customer service by @FreedomMobile
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Ann Gibbons
(@Vanislandlady87) reported
@freedomsupport Well you sold me a phone that was still locked, so when I did a backup it said my SIM wasn’t valid. I spent 2 days without a phone. Your staff in-store, phone and online where very rude to me throughout the process, it was a nightmare! 😠
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...