Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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hughjashole
(@pappapopaa) reported
@freedomsupport After 1 hour of senseless conversation because of an issue caused by freedom itself. It has been resolved. Interestingly they said it couldn’t be resolved initially. Really suspicious and I’ve lost trust. 1 hour of my precious life. That u stole from me 😡
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alyssa
(@alyssa_AMD) reported
@freedomsupport My device shows full bars and LTE but no cell or data service is coming through. Texts won't send, no internet. Tried turning data on and off, airplane mode, restarting. Is there an outage?
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madds
(@maddiej183) reported
@FreedomMobile @freedomsupport I have done the airplane mode and restart as you’ve suggested to others, this does not help.
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Robert Clark
(@RobbieFClark) reported
On Jan 28/23 or so I tweet about my issues with @FreedomMobile, cancel the service. so i go purchase a $25 prepaid plan on 2/10/23 with #freedommobile that has unlimited text and calling only to have my outgoing phone services stopped working 2/20/23.
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Hitashi Sharma
(@hitashi_sharm) reported
@freedomsupport Thanks. Yes, he already did everything. Even reset network settings. Now Waiting for his call. But i wish freedom should have better customer service on calls rather than messages.
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Hitashi Sharma
(@hitashi_sharm) reported
@Cricrifi @FreedomMobile @freedomsupport Yes, my brother called and is unable to connect to network.
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Cristina
(@Cricrifi) reported
@freedomsupport She tried that multiple times and it didn’t help with connectivity.
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JDRGAYDAR
(@jdrgaydar) reported
.@FreedomMobile I set up a fund for you for stressed employees, like customer service can take all your energy, please find it at your banking institution the private one
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Alp Tos
(@alp_tos) reported
I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile
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Michael
(@michael150375) reported
Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx