Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Sean Feldman
(@sfeldman) reported
from
Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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suvo_neel
(@suvo_neel) reported
from
Calgary, Alberta
@FreedomMobile despite being a loyal freedom customer, freedom isn't giving me any discount on iPhone 13 pro while while other companies are giving good discounts. Thinking of switching to another network!
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Megan Gwynn
(@m_gwynn) reported
from
Calgary, Alberta
@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Spike
(@TattooedSpike) reported
from
Calgary, Alberta
@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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suvo_neel
(@suvo_neel) reported
from
Calgary, Alberta
I don't think @FreedomMobile cares for its customers or cares whether they are staying or leaving ! It's not giving any offers despite being a loyal customer. Hence, I don't have any optionbut to leave. At least, I will get good discount and better network if I switch
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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bossman.
(@amaabarwuah) reported
@freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile they send me final bill $754.00.. for they say is Tab balance.. I'm ok with that.. but I want a credit for terrible service for last 12 months and they refuse saying it's not their problem @OttawaCitizen @ottawasuncom
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ShaeBriannaMusic
(@shae_brianna) reported
Is anybody else having issues with @FreedomMobile express pay/online/ in app paying their phone bill? Because this is the 3rd month and I’m just wondering why when I press “Continue” nothing happens…..super annoying. I don’t want to be on the phone for 10 minutes trying to pay
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Gourab Basak
(@GourabB28976020) reported
@freedomsupport is it a 24/7 support, if she runs into trouble at midnight ?
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lol◟̽◞̽
(@HeavenlyInPink) reported
@FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-
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Fredward Bureau-Russell
(@BureauRussell) reported
@FreedomMobile When are you going to have support in Kirkland Lake Ontario
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Jewel
(@S0jewel) reported
@FreedomMobile If I pay for my service and you freeze my account anyways and now ur asking to pay again....because it hasn't gone through yet are urside. That doesn't make sense #worstserviceever
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Sebastian Sylwan
(@sylwan) reported
@FreedomMobile your policies made it impossible to get your service no matter how hard I tried. 90 days cell history before I can get home internet?? I am moving my family to AB and I need both now, not 3mos later! (not to mention forcing the credit check on the service address)
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Aliamner
(@AliamnerLoL) reported
@FreedomMobile I get better reception in a costco than I do at City ******* Hall. Your reception and speeds are laughable. Your prices are not worth it if you can't use it 80% the time. Warning to anyone interested, if you value reliability, good speeds, and signal, don't spend your money here
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.