Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Sean Feldman
(@sfeldman) reported
from
Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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Spike
(@TattooedSpike) reported
from
Calgary, Alberta
@freedomsupport why has your text msgs been so terrible the last week? I'm not receiving texts and my outgoing ones either won't send or are really, really slow.
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Amrit Baidwan
(@BaidwanAmrit) reported
from
Calgary, Alberta
@FreedomMobile you guys are down in northeast calgary! All i get is no service or freedom away! Please get it fixed
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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Megan Gwynn
(@m_gwynn) reported
from
Calgary, Alberta
@freedomsupport What's up with my home internet in NW Calgary? No signal at all.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@FreedomMobile "Mom, dad, we've got a big problem with the water heater. Get home. Now. It's bloating."
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Saajal Lohani
(@Saajal_Lion17) reported
@freedomsupport ported my network to Freedom on 24th Oct 21 in North york. The sales rep said he hs activated the new freedom sim. Its been more than 30 hours, unable to make calls or recieve calls. Network shows only 2 bars. However data works fine. Pls advise @FreedomMobile
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The Broad Majestic Shannon
(@shanathalas) reported
@FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now.
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Hamza Hayat Qaisrani
(@_hamzahayat) reported
@FreedomMobile I think you really need to rethink your customer support training. I'll be cancelling my account after speaking with a "manager" about a technical issue and seeing how rude and condescending he was. Manager Name: Ali C69099460
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George Georgik
(@BGeorgik) reported
@FreedomMobile Hey Freedom Mobile, your Back Office reversed your decision to change my phone plan a month later without notifying me!!! Either fulfill your promises or take back your phone and cancel all my services, because I feel scammed here.
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Van Thieu
(@VanGThieu) reported
@freedomsupport @FreedomMobile can we use existing Freedom Mobile sim card on a 5G phone on your network, or do we need a new 5G compatible one?
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Baker
(@BakerMinaj) reported
@shanathalas @FreedomMobile Well done Freedom, you just brought back the worst day of some people's lives. It's not funny or edgy, its just cruel and callous. That's a well-know trigger, and the smart thing would be to take this down now.
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♡ Julia
(@JuliaNichols_) reported
@FreedomMobile is there an email address to the headquarters of Freedom I can have to talk about the exceptional service of a rep? If so please send it to me.
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N
(@YUNGB_MIA) reported
I fuvking hate @freedomsupport the only phone company who disconnects my **** over 7 dollars
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oh la perry
(@lillemyg) reported
@FreedomMobile Is it just me or the network has been Down since 1815 yesterday?