Freedom Mobile Outage Report in Okotoks, Alberta
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (64%)
-
Phone (19%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
-
Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
-
Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
-
The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
-
Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
-
Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
-
James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
-
Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
-
HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
-
BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr. abduqadir alhijazy
(@alhijay) reported
@freedomsupport 5 days more contact with customer service+twitter privet message: Dnot care from freedom!!!!! Just I need simply answer: Data Internet why it’s not working in Stratford Ontario?
-
StansMeal
(@Stans_Meal) reported
@freedomsupport Nope, too late. Joke of a service.
-
Sunny's Game Dev Posts
(@sunnydevposts) reported
@freedomsupport I got a text from someone claiming to be "#FREEDOM MOBILE# Due to a billing erorr, we have issued you a credit. Respond HELP for more info." Is this you guys or a scam caller?
-
Dr. abduqadir alhijazy
(@alhijay) reported
@freedomsupport Since yesterday, I have been communicating with Freedom (647..99776) team without result Just more questions from staff: in fact no any result!!? I moved to Stratford, Internet Data it’s not working! Can you help pls.? Thanks
-
Laura Slater
(@gamegirlie2007) reported
@FreedomMobile still having trouble with delayed text messages. Messages not sending and messages not being received until hours later. Not super ideal for a new iPhone. #help
-
Ambrose Li
(@little_potato) reported
@freedomsupport This is not the first time this has happened. Can you fix your accounting system? Thanks.
-
David Pyke
(@loftwyr) reported
@FreedomMobile That web page is broken
-
Amandeep Singh
(@Amandeep0401) reported
@FreedomMobile I was charged two times even after full account settlement in July 2022. No refund issued after getting in touch with CS team. This is how you treat your loyal customer.?
-
Digital Dolphin
(@digitaldolphin) reported
@halkeye @thaeus Oh yeah they totally replaced it for me, but it's a problem with the reception, it seems specific to the frequency used by @FreedomMobile I've nearly switched back to my Pixel 3 so many times. Massive totally dead areas, and plenty of them.
-
gavin
(@gavinstatus) reported
@freedomsupport never mind it fixed