Freedom Mobile

Freedom Mobile Outage Report in Okotoks, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Okotoks, Alberta 12/02/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Okotoks, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Okotoks, Alberta

Latest outage, problems and issue reports in Okotoks and nearby locations:

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • TheDaveCA The Dave! 😏 (@TheDaveCA) reported from Calgary, Alberta

    @Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.

  • heyvian Vian Esterhuizen (@heyvian) reported from Calgary, Alberta

    @freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • OtunMuri Mr Right (@OtunMuri) reported from Calgary, Alberta

    @FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer

  • shabbathedj Shabba The DJ (@shabbathedj) reported from Calgary, Alberta

    @FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • aboudy05 Makaveli (@aboudy05) reported

    @freedomsupport Service been down for almost 24 hours

  • _XAmount Kahleel B. (@_XAmount) reported

    @FreedomMobile your guys service is garbage

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @FreedomMobile your call center staff are useless and rude.

  • RajDhadrianala Raj Dhadrianala (@RajDhadrianala) reported

    @FreedomMobile It’s garbage mobile company I was user four year but not good network no Custer care Freedom totally cheater

  • thevfterpvrty Rebel THEVFTERPVRTY (@thevfterpvrty) reported

    @freedomsupport what da hell wrong wit y’all ****

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Basically yes. Didn't even bother to give me a pamphlet to show the plans you offer even though I knew from online, didn't bother to offer help!

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @FreedomMobile It should actually be fraud that when I'm connected to wifi or a hotspot that you somehow can still charge me $48 in roaming fees when I had no knowledge that my phone was using roaming at all. **** this.

  • RajDhadrianala Raj Dhadrianala (@RajDhadrianala) reported

    @freedomsupport I have so many problems with freedom because I was use freedom to long time but it’s garbage service Last 3-4 month I have daily call Custer care Bt anybody not solve my problem no network not connected any call bullshit

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Not impressed with the service I got at the Ritson Rd Freedom Mobile location in Oshawa. I went in, in hopes to get some information about your phones and plans only to be told they couldn't help without a credit check first.