Freedom Mobile outages and service status in Okotoks, Alberta

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danica. (@DanicaDavid_) reported 7 minutes ago

  @FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 10 minutes ago

  @FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 11 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Derek Smith (@derek8128) reported 13 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  🇨🇦 @Monte_Alto (everywhere) 🇬🇧 (@Monte_Alto) reported 15 minutes ago

  @FreedomMobile Hi there, very long term 2 Phone line & Internet customer here. I just wanted to let you know that I'd been leaving phone messages for around a week at the local mall location, regarding my 2 year upgrade. I wanted to know if they had the specific model I wanted

• 
  Maro (@badboylex_) reported 16 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Matt Chan (@Chanman1133) reported 18 minutes ago

  @FreedomMobile internet has been down for more than 30 minutes. Why? #yyc

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 19 minutes ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  Adam Adam (@AdamA68412) reported 19 minutes ago

  @FreedomMobile Never again . .

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 20 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?