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Freedom Mobile

Freedom Mobile outages and service status in Okotoks, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Okotoks, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jhndryl
    John Daryl (@jhndryl) reported from Toronto, Ontario

    @freedomsupport hey! I need help availing the cellular data plan for my apple watch. Send me a dm please! Thanks

  • RealMutapapa
    Mutapapa (@RealMutapapa) reported

    @freedomsupport I need help with a new sim card. I have tried over 20 times and no matter whatever device it is, it keeps saying an error "Invalid SIM number" I am trying to setup a new number. I tried calling and they said go try again. Its not working!

  • ShmaSingh
    Shma Singh (@ShmaSingh) reported

    @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

  • hemond_r
    L. P. (@hemond_r) reported

    Anybody else having issues with @FreedomMobile not porting their phone number? I’ve submitted the request four times since yesterday, and they always have some excuse.

  • kevinek95
    Kevin Musial (@kevinek95) reported

    @FreedomMobile how come new customer gets 50gb of data for 40$ but old customer that has been with you for 10years doesn’t get that good of a deal ? Is that how you treat your loyal customers ?

  • ramsayalmighty
    Ramsay Almighty (@ramsayalmighty) reported

    @FreedomMobile terrible customer service. I called to discuss my extremely high charge on data, and your customer support begins to gaslight me into canceling my service? do better.

  • alexanissimoff
    A missmaff (@alexanissimoff) reported from London, Ontario

    @CJMELondon @freedomsupport You got a phone call from a human? Holy ****! I would’ve talked to her but not give her any info.What time does desponded talk to a total stranger

  • loraanjos
    Lora Anjos (@loraanjos) reported

    Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

  • ShmaSingh
    Shma Singh (@ShmaSingh) reported

    @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

  • 721and831
    lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year