Freedom Mobile Outage Report in Okotoks, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Okotoks, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Okotoks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Okotoks, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Okotoks, Alberta
Latest outage, problems and issue reports in Okotoks and nearby locations:
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HB
(@heidicando) reported
from
Calgary, Alberta
@FreedomMobile I need someone to answer the damn phone!!
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The Dave! 😏
(@TheDaveCA) reported
from
Calgary, Alberta
@Rootbrian_ @freedomsupport It could be, but it isn’t, the problem affects all data services; no DNS, no email, no connection to lightweight web servers. And it has been consistent for over a week, since the literal moment I crossed my plan’s fast data limit.
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BigLarryMan ©
(@BigLarryMan) reported
from
Calgary, Alberta
@freedomsupport Hello I need help and I am a customer.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
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Shabba The DJ
(@shabbathedj) reported
from
Calgary, Alberta
@FreedomMobile worst customer service. I sat on the phone for an hour arguing with a lady in which she said upper management were going to call me back. Over a month later no call and you’re STILL charging me on what was suppose to be a pay as you go plan. Thanks for nothing.
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Nathan
(@natebannerman) reported
from
Calgary, Alberta
It would be really nice if either @Shawhelp or @freedomsupport could (a) come fix our internet before Tuesday or (b) provide unlimited data instead of having to buy a one time pass 🙃 #firstworldproblems
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Vian Esterhuizen
(@heyvian) reported
from
Calgary, Alberta
@freedomsupport Not looking for a workaround, just curious if you know when the issue will be completely resolved without me needing to disable Visual Voicemail.
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Mr Right
(@OtunMuri) reported
from
Calgary, Alberta
@FreedomMobile @FreedomMobile, this is to notify you of service failure from 2000hrs Friday July 26, 2016 on my phone. I contacted your office and was informed it will take 30days! I was further advised to "follow up" after 30days if the it is not resolved. I was so surprised that your customer
-
James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Singh
(@nS_Nitin) reported
@freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number
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Ritenowbabs
(@ritenowbabs) reported
@FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.
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david shaw 🇨🇦 🏳️🌈
(@TheCNDViking) reported
Hopefully, that support ticket with @FreedomMobile is taken care of soon as i really want to do an upgrade :(. damn system error, saying i owe 1 Dollar even after paying my tab in full lol.
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CraigsHotSauce
(@CraigsHotSauce) reported
@FreedomMobile just lost a 10 year long loyal customer due to poor customer service
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Kate
(@Marie1Kate) reported
Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.
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Sean Feldman
(@sfeldman) reported
This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(
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6Caper
(@Caper_in_TO) reported
@Rogers The internet was down all day on Thursday and last Sunday in my neighborhood in Toronto. Luckily we used my @FreedomMobile cellphone as a hotspot so my kids could do on line school. Still no explanation from Rogers on the cause of the outage.
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Kate
(@KatePens) reported
.@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.
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Golden Gamer Graham 🎮🇨🇦
(@GTM618) reported
A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything
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Jon
(@Jon49071940) reported
@freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!