Freedom Mobile

Freedom Mobile Outage Report in Pakenham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pakenham, Ontario 11/30/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pakenham, Ontario

Latest outage, problems and issue reports in Pakenham and nearby locations:

  • becauseisaidso Sandy Irvin (@becauseisaidso) reported from Mississippi Mills, Ontario

    @MishkaOttawa @siannio1 @FreedomMobile Some of that is not your provider. It’s HWY 7. Terrible coverage regardless of provider, from what I can tell.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pomonella01 pomonella (@pomonella01) reported

    @freedomsupport yes, i'd like to cancel a line which i could not figure out how to do online, and i got ignored by your imessage and phone support lines. please kindly sort your ****.

  • jeffy007bond Jeffy (@jeffy007bond) reported

    @freedomsupport hey! Was on with support for 30 mins and cut off. Unresolved. Everything working except SMS txting, since about 4pm est (Woodbridge ON). Any issues here otherwise?

  • MinionMania18 Minion (@MinionMania18) reported

    @chiefstonefox @FreedomMobile They were slowing it down due to the battery aging and causing older phones to glitch. New versions of iOS make it very clear when the battery has aged beyond then point where it can still support the phone. Replacement batteries are pretty reasonably priced now too.

  • kylegolsen Kyle Olsen (@kylegolsen) reported

    @freedomsupport the pre-order has had trouble processing credit cards since friday

  • Neek_h Nick (@Neek_h) reported

    @FreedomMobile I have just had the most unbelievable awful customer experience ordeal over the last hour and 40 minutes. Your processes and systems are disappointing and frustrating for your customers.

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.

  • ajaygeorge91 Ajay George (@ajaygeorge91) reported

    @freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport No thanks I already submitted my complaint to ccts

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile I got rid of iPhone when I found out that Apple was updating the software to purposely slow the device down to mandate that you step out and spend another $1,000 to replace the phone I don't need someone telling me when it's time to replace my phone and purposely slowing it down

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile More headaches and iPhones as they do not sync with Microsoft worth a darn iTunes is a pain in the butt to use it is a very poor platform and is to lock down and controlled