Freedom Mobile

Freedom Mobile Outage Report in Pakenham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pakenham, Ontario 01/16/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pakenham, Ontario

Latest outage, problems and issue reports in Pakenham and nearby locations:

  • becauseisaidso Sandy Irvin (@becauseisaidso) reported from Mississippi Mills, Ontario

    @MishkaOttawa @siannio1 @FreedomMobile Some of that is not your provider. It’s HWY 7. Terrible coverage regardless of provider, from what I can tell.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • msnicolecino Nicole.Elizabeth (@msnicolecino) reported

    @FreedomMobile since your services are completely unavailable in the province of Ontario,you would think you would make setting up a phone for an 83 year old more user friendly.After zero assistance from your help line, thankfully I am competent and can figure things out.

  • iambluezz IamBluez (@iambluezz) reported

    @FreedomMobile many of my family has missed a special time because of you. I will go to @CTVNews and @globalnewsto with this. Letting them know how you treat customers during a pandemic ! I have screenshots and recorded phone calls.

  • UntilTheNextTee Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported

    We've been a loyal @FreedomMobile customer for 6 years. We carried over from Public Mobile and Wind respectively, before that (re-brand). The time has come to drop them and go with someone else. Likely @Bell The taste left in my mouth is so bitter and has been since Wed.

  • phillipblancher Phillip Blancher (@phillipblancher) reported

    In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.

  • TyTyndale Ty (@TyTyndale) reported

    @freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????

  • efeidugie Efe Idugie (@efeidugie) reported

    @FreedomMobile your customer service called my number while I was still talking he hung up the line, he sounded so rude and arrogant how that is customer service is beyond me, I have been a customer for over 10years, someone has to listen to that conversation

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • derek_sojek Derek Sojek (@derek_sojek) reported

    @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @FreedomMobile Your coverage is terrible and you should feel terrible. 👎

  • harnoor__ harnoor (@harnoor__) reported

    @freedomsupport your network is giving many problems today