Freedom Mobile Outage Report in Pakenham, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pakenham, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Pakenham, Ontario
Latest outage, problems and issue reports in Pakenham and nearby locations:
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Sandy Irvin
(@becauseisaidso) reported
from
Mississippi Mills, Ontario
@MishkaOttawa @siannio1 @FreedomMobile Some of that is not your provider. It’s HWY 7. Terrible coverage regardless of provider, from what I can tell.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Liu10anT
(@Liu10anT) reported
@FreedomMobile maannn it was a good run.. but it's time to move on.. for now.. Thanks for the cheap monthly plans and spotty data service in the woods..
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?
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Splashyygirl
(@tracieannv) reported
@FreedomMobile hey freedom, asking for a friend, why does it make more sense to have more customer reps in your store than customers? Watching customers look in and walk away.....
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Splashyygirl
(@tracieannv) reported
@freedomsupport Absolutely Understood! Not sure if it makes sense to have more customers reps on the inside when you could have sent one on the outside to ‘triage’ customers and allow a customer to receive service on the inside. The Oshawa branch customer service needs a review
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Carmi Biason
(@carmikristin) reported
@freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.
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Rajeev Kochhar
(@RajivKochhar) reported
@freedomsupport Hi K.S. It does not matter if we spoke on this platform but I have spoken to three supervisors , 10 agents and waited for 15 months with no resolution till date. Sent a message to senior management 6 months ago with no response.
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Yash Makwana
(@CAYashMaks) reported
@FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.
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Isaiah S. Trickey
(@IsaiahTrickey) reported
@freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH
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Prophett
(@iam_prophett) reported
@FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile
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Yash Makwana
(@CAYashMaks) reported
@freedomsupport I told you this is the 3rd week. Customer can't keep on waiting due to your internal mistakes.