Freedom Mobile

Freedom Mobile Outage Report in Pakenham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pakenham, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pakenham, Ontario 11/23/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pakenham, Ontario

Latest outage, problems and issue reports in Pakenham and nearby locations:

  • becauseisaidso Sandy Irvin (@becauseisaidso) reported from Mississippi Mills, Ontario

    @MishkaOttawa @siannio1 @FreedomMobile Some of that is not your provider. It’s HWY 7. Terrible coverage regardless of provider, from what I can tell.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • laxboysmom nevermindSH (@laxboysmom) reported

    Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @freedomsupport Inwas just chatting with someone which enednwith the issue unresolved. Currently phone with bank

  • ERothdeutsch Ethan Rothdeutsch (@ERothdeutsch) reported

    @freedomsupport my LTE+ speed is hitting highs of only 5mbps all day? And I have full bars and Multiple resets fix nothing even with no apps open or in background using Internet.

  • SueinDurham Patsy ****** (Sue IRL) 🇨🇦 (@SueinDurham) reported

    @freedomsupport Thanks, I tried that. They ignore emails about wanting to cancel.

  • svanheyningen7 Sonya van Heyningen (@svanheyningen7) reported

    @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

  • Mr1Nice_Guy Mr. Nice Guy (@Mr1Nice_Guy) reported

    @FreedomMobile Are you adding more towers in Kingston soon? 4G in my basement is terrible. Was told you would be upgrading soon. Dont want to move to Bell.

  • theFTSguy Red Crow (he/him) (@theFTSguy) reported

    @FreedomMobile And drop that awful, predatory American device protection company you sell on the side. Otherwise, I am happy with plans and services ...

  • bananuy Ana bananuy (@bananuy) reported

    @freedomsupport That is the problem, they do not want to re-mail the check, they want me to wait forever for a check that never got here, I keep asking to just assume it was lost and re issue one

  • CandyarseYEG Candyarse (@CandyarseYEG) reported

    @FreedomMobile I cancelled my service with you in August. It’s not December, where the heck is my cheque because I had a credit upon cancelling? Y’all making the paper to print that **** on or what?

  • ektachadha85 ekta chadha (@ektachadha85) reported

    @FreedomMobile : What pathetic services you have. I logged a complaint with CCTS against you and your term is negotaiting non stop with such delayed response. You guys changed the plan and bound me to 2 years contract.I will take this up and fight against your team for lying.