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Freedom Mobile

Freedom Mobile Outage Report in Paradise, Newfoundland and Labrador

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paradise, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rosespringer_
    dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

  • MK_Ultra_X
    MK (@MK_Ultra_X) reported

    @freedomsupport You have reached out to me again to give me the exact answer as you did 2 weeks ago: the back office is investigating. You've already admitted that you cannot help me, along with all your representatives. I am sitting without service for 2 weeks now for no reason! Thanks anyway

  • imnottweetering
    b b (@imnottweetering) reported

    @freedomsupport Have reached out multiple times, and they just keep trying to give us a promotion price, so we can pay less for a service that doesn't even work.

  • rosespringer_
    dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Shy is @FreedomMobile Always charging me some bullshit fee. Its always something new. Im so tired of being a customer of theres

  • LindaMacIver
    Linda Duende 🌈❣🍁 (@LindaMacIver) reported

    @freedomsupport Not a previous customer, came from private number and gave a fake website. I am trying to report this as dangerous. Where do I "reach out"

  • FrontWaveRunner
    Jack Chen (@FrontWaveRunner) reported

    @freedomsupport I have been contacting you guys since then and again, I was told to wait for 3-5 business days, three times. nothing happens. I tried to cancel the order and buy my phone elsewhere, and again, the answer is no. you tell me what can I do now?

  • _martinmisiak
    Misiak (@_martinmisiak) reported

    @FreedomMobile absolute dogshit service, takes 3 weeks and 30 attempts to cancel preauthorized payments

  • VixenEagle
    ***** Eagle (@VixenEagle) reported

    @freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.

  • Harshadsgaikwad
    Harshad gaikwad (@Harshadsgaikwad) reported

    @FreedomMobile worst service provider and customer relationship ever. @FreedomMobile is trying to extort money from their customers in this time of the pandemic even when they don’t use their service for 6 months. Piling up the bill to a whooping $1000 in 6 months (1/2)

  • KalPDG
    Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported

    @freedomsupport thanks for the amazing support and answers to my questions over the last couple of weeks. I was just able to upgrade my hardware to an iphone 12 pro with zero issues