Freedom Mobile

Freedom Mobile Outage Report in Paradise, Newfoundland and Labrador

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paradise, Newfoundland and Labrador 11/01/2025 08:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • blyssfulbeauty Blyssful Beauty (@blyssfulbeauty) reported

    @freedomsupport Thank you, the issue is the prepaid account says the top up is due today as I opened the new prepaid this and of course I wanted to pay it off right away but didn’t work and I want to make sure I wasn’t billed any extra due to the top up system error. Will I be charged extra?

  • SaraRodney2 Sara Rodney (@SaraRodney2) reported

    @FreedomMobile @getrealmovement You just lost a 10+ year customer with five phones. You should be able to go to the states with you phone for less than $230/month, and not have to spend 2+ hours on the phone with 5 separate calls to figure out why you are being robbed.

  • SyrahKai syrah kai // its poetry but also not (@SyrahKai) reported

    @freedomsupport It’s been awesome I don’t try to give awful corporations a fake persona to relate to consumers on a pseudo intellectual level. It’s pure joy.

  • MrPisstofferson ℤ𝕖𝕣𝕠 𝕄𝕚𝕖𝕕𝕠 (@MrPisstofferson) reported

    @FreedomMobile please give S.T. a raise. He/She looked into my issue, and got it rectified. I appreciate S.T.’s help and I think this should be recognized

  • TedRodney2 Ted Rodney (@TedRodney2) reported

    @FreedomMobile 10 year customer here with 5 mobile plans. Took 2 hours, 3 phone calls, 3 agents, 1 supervisor, and 1 retention agent to lose my business today.

  • Li_Bo_X Lisa Boyle (@Li_Bo_X) reported

    @freedomsupport I’m in the middle of a DM conversation in need of help can you return please

  • joemorin73 Joe 🇨🇦 (@joemorin73) reported

    @freedomsupport we're experiencing no service at uplands and Paul Anka in Ottawa.

  • tazcj 〽️♥️Mommy Q♥️〽️ (@tazcj) reported

    @FreedomMobile I will never buy another Samsung.

  • Vanterax Marc Paulin (@Vanterax) reported

    @freedomsupport @FreedomMobile I am unable to set autopay or top up my prepaid account. Keeps failing no matter which card I use. Is your payment system down?

  • NewPunkBand MyNewPunkBand (@NewPunkBand) reported

    Okay, @FreedomMobile , real talk: Your online system won't accept my cards anymore. Bank and other online retailers confirm cards are valid. Your CS team just told me straight up that no one on your side is in charge of payment issues and I will get no help. Preparing to port.