Freedom Mobile Outage Report in Paradise, Newfoundland and Labrador

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Paradise, Newfoundland and Labrador

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paradise and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Rajeev Kochhar (@RajivKochhar) reported 2 minutes ago

  @FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service

• Rajeev Kochhar (@RajivKochhar) reported 3 minutes ago

  @FreedomMobile Terrible service, poor customer service. Do not sign up.

• Mark Pahulje (@markpahulje) reported 3 minutes ago

  @freedomsupport When will you have network-level call blocking technology in place to stop spoofing of mobile numbers?

• David Wooderson (@LorenzoVanMatt4) reported 4 minutes ago

  @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

• Keri Keil (@KeilKeri) reported 5 minutes ago

  @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• Kendra Halliday (@KendraHalliday) reported 6 minutes ago

  @freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage

• YourMaster (@letsgetout) reported 8 minutes ago

  @FreedomMobile We had an absolutely horrible nightmare experience yesterday at a store we called the centre but no one cares.. with freedom the power is with the store rather than the franchise. After hard credit check and paying our tab and standing for 2 hours we were lied to about price..

• Sxophia ✞ (@packersgirl1919) reported 9 minutes ago

  .@FreedomMobile my data reset today and it’s not working properly.

• T.J. Smola (@Takinagrumpy) reported 15 minutes ago

  @FreedomMobile my texting has been down since 6pm christmas day everything else works fine. Anyone else have this issue?

• kevin (@khw_wg) reported 15 minutes ago

  I’ve been on multiple calls with @FreedomMobile and when one rep can’t solve the problem they literally hang up on me in order to push the problem on someone else when I call back