Freedom Mobile

Freedom Mobile Outage Report in Pembroke, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Pembroke, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pembroke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Pembroke, Ontario 12/29/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Pembroke, Ontario

Latest outage, problems and issue reports in Pembroke and nearby locations:

  • TENNISGUY11 Daniel Canada (@TENNISGUY11) reported from Petawawa, Ontario

    @freedomsupport No problem

  • TENNISGUY11 Daniel Canada (@TENNISGUY11) reported from Petawawa, Ontario

    @FreedomMobile Shit service

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • XxCarsten72xX H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario

    @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

  • cydniechanel cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile I now have $1k+ worth of charges added to my account, for reasons still undetermined, and have no phone to use... even though my next bill is only due on February 24th...and no one is available to give real help or answers.

  • Ian29206698Ian Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • Gerryfarkas9 Gerry farkas (@Gerryfarkas9) reported

    @freedomsupport Now try and find a wide frame tv anywhere. It’s important to sell a customer on the benefits of a feature not just sell features. And back then they thought an 85” tv was crazy. They had asked me what size I wanted….

  • _kristianking_ Kristian King (@_kristianking_) reported

    @FreedomMobile is the worst company on this green earth

  • cynicalsarahyeg Que Sera, Sera (@cynicalsarahyeg) reported

    @FreedomMobile I don’t know why people would ever call. I’m never going to answer. But if you do, I’d way rather have a follow up text explaining your call than have to listen to a voicemail.

  • blyssfulbeauty Blyssful Beauty (@blyssfulbeauty) reported

    @freedomsupport Thank you, the issue is the prepaid account says the top up is due today as I opened the new prepaid this and of course I wanted to pay it off right away but didn’t work and I want to make sure I wasn’t billed any extra due to the top up system error. Will I be charged extra?

  • RichieBrittt Brittany Richards (@RichieBrittt) reported

    @FreedomMobile Maybe with a Nokia. But that could cause some serious damage... 🤔

  • Shsyedj SyedSJ (@Shsyedj) reported

    @FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice

  • cydniechanel cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. when I called to discuss the issue, all their employees had little to no answers, and their best offer was a $500 credit...