Freedom Mobile Outage Report in Port-Cartier, Côte-Nord, Québec

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Port-Cartier, Québec

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port-Cartier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Avi B. (@avijustin) reported 2 minutes ago

  Had an @AppleSupport iPhone 11 but the speaker volume didn’t work. So I bought a brand new iPhone 12 from @FreedomMobile and guess what, same problem. Can’t hear phone calls unless I am on speaker phone, regular volume won’t work. I just want a phone that works

• Jin (@jinblm) reported 2 minutes ago

  Just experienced the worsttttt customer service everrrr @FreedomMobile

• Robert Manship (@robertmanship) reported 5 minutes ago

  @freedomsupport I'm roaming and the network I am on won't let me send an MMS text for some weird reason!

• Cherry Mahaguay (@CherryMahaguay) reported 5 minutes ago

  @freedomsupport I spoke 5 technical representative and 2 hung up the phone, 1 help me but it doesn’t work out,2 said they going to call me back after they said I need to turn on the airplane mode. I dont have access in cellular data and my job depend on it

• Lettie Lee (@I_luvspice) reported 7 minutes ago

  @freedomsupport It’s 7:16 AM and the service is still unavailable. This is deliberate. U guys cut off service to my phone as well and shouldn’t have done so until tomorrow respectfully as that’s the last day to pay. I’m going to report this issue to the CRTC as well. U caused the inconvenience

• degeneroach.eth (@degeneroach) reported 10 minutes ago

  @freedomsupport Also wtf is with only being able to buy 1 specific top up a month?

• jacquelyn (@jacquelynjorgen) reported 11 minutes ago

  @freedomsupport Is there any update today on when your payment system will be fixed? Again I have tried this morning it’s still not working

• factor (@shaFCTOR) reported 14 minutes ago

  @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?

• namina. (@wunibom) reported 15 minutes ago

  @FreedomMobile I want to cancel my number and I’m not in the country I’m unable to call & all the other methods of contacting you aren’t working. Can I get an email address

• Ray B (@RayB34415996) reported 16 minutes ago

  @FreedomMobile I came to Jamaica on January 15 because my granddad passed away. I activated the Freedom Big Gig Roam Extra South (unlimited call/text and 1 gig data) for $64. after 3 days my service was suspended and im told I have a balance of $900+ bcuz I went over the 1 gig! Which I did not