Freedom Mobile Outage Report in Port Colborne, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Port Colborne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Colborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Port Colborne, Ontario

Latest outage, problems and issue reports in Port Colborne and nearby locations:

• Bryan Biller (@Technoweenie1) reported 14 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@ArcticEidolon) reported 10 minutes ago

  @freedomsupport Is that actually going to show on my bill? I'm not a new customer and I'm not connecting a new line. If it is, well, that's going to be a problem, and I will not accept anything but the obvious resolution if so. I'm not going to be treated like chaff as a loyal customer.

• Suicat 🍉 (@erica_inlorule) reported 11 minutes ago

  @freedomsupport I've talked to many people. This issue is beyond regular customer service. I'm porting out my number, and warning my friends to do the same.

• 2rky (@2rky) reported 13 minutes ago

  @freedomsupport hi. I got my number in 2017, the representative told me I don’t need to visit a branch to cancel the number and I left Canada mid 2020 and never used the number, now I received an email with unpaid balance !! How to solve this issue, I want to cancel the number

• Jimbob Jones (@ArcticEidolon) reported 13 minutes ago

  @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!

• Jimbob Jones (@ArcticEidolon) reported 14 minutes ago

  @freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?

• Jimbob Jones (@ArcticEidolon) reported 15 minutes ago

  @freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.

• B Cliff (@59mimico) reported 22 minutes ago

  @freedomsupport @FreedomMobile is there current issues with your service in the South Etobicoke area? Call drops and poor reception. This has just happened recently.

• Jimbob Jones (@ArcticEidolon) reported 22 minutes ago

  @freedomsupport Come on, neither of us are that stupid. It's just you guys padding your line with fees to claim low rates. I wouldn't have even had to buy it in store if you could keep some stock online (after 2 months!), or tell me when! This is seriously gonna be your final answer then?

• Cindrella Vivera (@CVivera) reported 24 minutes ago

  @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

• Cynthia Piercy (@8thCyn) reported 25 minutes ago

  I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.