Freedom Mobile

Freedom Mobile Outage Report in Port Colborne, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Port Colborne, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Port Colborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Port Colborne, Ontario 03/23/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Port Colborne, Ontario

Latest outage, problems and issue reports in Port Colborne and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    If I KNEW I would have! Never been treated like this in my 7 years as a loyal @FreedomMobile customer 😡 I felt like a small child being scolded with 0 empathy or compassion.

  • djmrstylus Call me Mr. (@djmrstylus) reported

    @FreedomMobile do you have any Canadian customer service reps? @CRTCeng @CanadaGovNews

  • MlleCheeatow Tiffany Chee-a-tow (@MlleCheeatow) reported

    Just a heads up that @FreedomMobile changed the way they charge for data roaming and I was hit with a $94 charge for a DAY TRIP to Buffalo. But don’t worry, customer service was able to knock $30 off of that while they kept telling me “next time buy an add on”

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.

  • DDeenie Dee Mo (@DDeenie) reported

    @FreedomMobile has provided quite possibly the worst customer service I have ever experienced. They have admitted that their insurance carrier @likewize is not providing the service we thought we were paying for but are unable to provide an acceptable solution.

  • abh1kashyap Abhishek (@abh1kashyap) reported

    @freedomsupport your customer service sucks, you rip off customers, I am been charged for incoming call and Victor from customer care says he can’t do anything about it

  • DDeenie Dee Mo (@DDeenie) reported

    @freedomsupport provides terrible service. Their insurance provider, Likewize, has no option for in person repairs in the lower mainland of BC. @FreedomMobile cannot offer a reasonable alternate solution to the problem.Don’t use them as a provider or buy the insurance.

  • raminbourne Ramin Bourne (@raminbourne) reported

    @peternowak I needed a second line - was told WiFi calling wasn’t supported for prepaid plans! Asked me to switch to Telus. I switched to @FreedomMobile ! On another note, noticed FM service quality has changed a lot - I may even switch my primary line from Telus to FM!

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @SweetSourcream3 @FreedomMobile You don't need to change your plan. If you want a lower tab rate, make a down-payment towards the device (50-75% is best). It's what I would do.

  • savouxx savouxx ☁️ (@savouxx) reported

    @freedomsupport Unlimited data shouldn’t slow down after the data bucket is used as it originally did when wind was your company. I hate the change. It’s not unlimited when the lte speeds are unusable. Just a thought.