Freedom Mobile Outage Report in Quesnel, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Quesnel, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Quesnel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (32%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• mark richardson (@Surtock) reported 4 minutes ago

  @FreedomMobile @SamsungCanada I'm binging Better call Saul, and a new phone might help me get in touch.

• Jimbob Jones (@ArcticEidolon) reported 14 minutes ago

  @freedomsupport I did fortunately track one down. However, I have another question - I was told, even as a 7y+ customer at this point, that when I went to get it, there was a $30 connection fee. Care to explain what I'm paying you to connect? You handed me a device. I even have to put in the sim

• Jimbob Jones (@ArcticEidolon) reported 16 minutes ago

  @freedomsupport - your marketing makes absolutely no effort to mention this fee, in spite of falsely touting "absolute zero" upfront and over 2y - if it's a mandatory fee it's part of the damn price - when in the hell did it become acceptable to *charge* someone to offer you their business? 3/4

• Jimbob Jones (@ArcticEidolon) reported 16 minutes ago

  @freedomsupport Are you *actually* shitting me? Why the hell am I penalized for committing myself another 2Y with you guys? What ******** are you connecting you need this kind of thing for? I never had to do this **** when I worked retail! This isn't going to stand. Is $30 worth 4 lines?

• Arquimedes Assuncao (@ArchieAssuncao) reported 17 minutes ago

  @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

• Jimbob Jones (@ArcticEidolon) reported 18 minutes ago

  @freedomsupport Is that actually going to show on my bill? I'm not a new customer and I'm not connecting a new line. If it is, well, that's going to be a problem, and I will not accept anything but the obvious resolution if so. I'm not going to be treated like chaff as a loyal customer.

• DP🇨🇦 (@Fireplacegirl50) reported 18 minutes ago

  @dane_clark @freedomsupport That is really, really interesting. The Mr is on Public and I am with Rogers. I am going to look into this tomorrow. A lot of people complaining were sharing screen shots of cell phones. I wonder if land lines have the same problem. Thank you for this!

• dane clark (@dane_clark) reported 18 minutes ago

  @freedomsupport I am trying to get a hold of CRA and I keep getting disconnected after a couple of hours. According to my research this is a freedom mobile issue. Is there any way to get around this? I need to be able to wait for 6+ hours without disconnecting to get through.

• Cindrella Vivera (@CVivera) reported 19 minutes ago

  @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

• Jimbob Jones (@ArcticEidolon) reported 20 minutes ago

  @freedomsupport I've gotten this resolved to satisfaction. With that said, please make sure your people are more deliberate about mentioning these fees - I did ask over 6 hours of CS calls and 2 months trying to track this down what the complete price of the phone would be, and no mention of it