Freedom Mobile

Freedom Mobile Outage Report in Rockwood, Ontario

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The latest reports from users having issues in Rockwood come from postal codes N0B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rockwood, Ontario 11/19/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Rockwood, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph and Rockwood.

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City Problem Type Report Time
CanadaGuelph Internet
CanadaRockwood Phone
CanadaGuelph Internet
CanadaGuelph Phone
CanadaGuelph TV
CanadaRockwood E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BossMommaCJ ChristineJ (@BossMommaCJ) reported

    @DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.

  • piyushmevada123 Piyush Mevada (@piyushmevada123) reported

    @FreedomMobile @freedomsupport Hi,,Need urgent support from Top managment of Freedom, I was in Canada in 2018 and then gone back to home country and was stuck in Covid there for 4 years, Now came back and want to settle with good deal with old o/s with freedom,

  • Fire4418 tooyoung (@Fire4418) reported

    @FreedomMobile is the worst carrier in Canada. It is impossible to unlock the phone and the people in call center hang up when you call. Despite law in Canada, they are keeping your phones locked. It is time to contact @ccts

  • Kimakazee_ Kimakazee👻 (@Kimakazee_) reported

    holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.

  • OI_Mike13 Mike Greer♿️🇨🇦💉💉 (He/Him) (@OI_Mike13) reported

    @tlrowanrmt @FreedomMobile Downloading more on the customer in the name of Self Service, but still charging us for that service they should be performing. Yup with Rogers buying them, this is makes sense as they are falling in line with their bad business practices.

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

  • Fire4418 tooyoung (@Fire4418) reported

    @freedomsupport So since you didn’t unlock properly This is something you should fix

  • BossMommaCJ ChristineJ (@BossMommaCJ) reported

    @DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.

  • BriarJ Briar Jansons (@BriarJ) reported

    Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.