Freedom Mobile

Freedom Mobile Outage Report in Rockwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rockwood, Ontario 01/26/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thewantedryan Ryan MacGorman (@thewantedryan) reported

    @freedomsupport I’d 100% recommend getting better customer service lines where you guys don’t constantly try to harass me offering me promotions and refusing to let me out of my contract. Saying nobody was available to do that. For 48 hours.

  • nasserjaba Nasser Jabakhanji (@nasserjaba) reported

    @AnthonyLacavera Agree with some points, especially the fake competition, but FreedomMobile did not save Canadians any money with its poor quality and coverage and targeting students only, and the counter actions taken by big three using lower quality for cheaper services

  • Ca_2796nm Moussa, N.♈️ (@Ca_2796nm) reported

    @FreedomMobile please fix this problem. There’s nothing on my account like a hold or anything..

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @freedomsupport @HushGamez As a current freedom customer. Look elsewhere

  • Ryan_Cologne RyanCologneisntonline (@Ryan_Cologne) reported

    @FreedomMobile sucks ***

  • alpha17x Denis (@alpha17x) reported

    @freedomsupport My tab is paid off. I want to upgrade but I can't? Why? You are preventing me from giving you additional money. Also searching seems to indicate this has been an issue for at least 3 years? I don't want to talk to an agent. I just want standard process to work.

  • jackjac19334933 jacques (@jackjac19334933) reported

    @FreedomMobile never ever use them. Garbage customer service.

  • BizDirector Howard (@BizDirector) reported

    @freedomsupport And if you want to help. Dont message. Have a person who can communicate properly in english call me from a center in Canada.

  • kenmonye Fourteen-kay (@kenmonye) reported

    @freedomsupport your network in Livingston Calgary is a joke failed calls after 20s like I am 10m from city centre we need antennas this way please

  • zohoorparvaz Alireza Zohoor Parvaz (@zohoorparvaz) reported

    @FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile