Freedom Mobile

Freedom Mobile Outage Report in Rockwood, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rockwood, Ontario 12/12/2025 07:20

December 12: Problems at Freedom Mobile

Freedom Mobile is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rockwood, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Guelph and Rockwood.

Loading map, please wait...
City Problem Type Report Time
CanadaGuelph Internet
CanadaRockwood Phone
CanadaGuelph Internet
CanadaGuelph Phone
CanadaGuelph TV
CanadaRockwood E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gfinockio Glenn Finockio (@gfinockio) reported

    @Crackmacs @koodo @FreedomMobile Fair enough. I can't speak to data speeds on Shaw/Freedom, but I do have voice only with Shaw and I don't have any issues with reception in the city or out in Banff/Canmore.

  • Kyledavidson002 J Kyle Davidson (@Kyledavidson002) reported

    @FreedomMobile I guess you don't want my payment your app refused it twice so you are now not getting **** all *******

  • tuscherer Scherer (@tuscherer) reported

    The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.

  • KassTheBroken KW. (@KassTheBroken) reported

    @Crackmacs @koodo @FreedomMobile I’m on Virgin. 25gb for 45$ a month. Service is great, have never had an issue. No buffering ever.

  • restful45 Restful45 (@restful45) reported

    @freedomsupport I just received a second one today. Why would customer service tell me it is spam and ignore it? An email telling me someone has changed my billing address? Very sketchy

  • RandalAmy Amy Randal (@RandalAmy) reported

    @Crackmacs @koodo @FreedomMobile I have that plan with freedom. It does slow down after you go thru all the data but I'm happy with it. Only ****** thing is when you arent in a major city it costs money to text. Still worth the savings!

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @FreedomMobile Well as a customer since wind first started, when I try to upgrade my device to the iPhone 12, I get shafted with my old data plan and it’s telling me to pay 120 upfront in addition to the $85/mo. Where new customers are getting 22gb with 0 upfront and $85/mo. Ready to switch.

  • Gallowmere13 gallowmere (@Gallowmere13) reported

    @Crackmacs @koodo @FreedomMobile Swapped to shaw for the new year.. in the city it's great.. if I leave calgary I have minimal to zero service, but for $0/month it's still better than bell.

  • UsmanMi06373397 Usman Mir (@UsmanMi06373397) reported

    @freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!

  • gtez Jesse Houston (@gtez) reported

    @FreedomMobile I just moved to a complete dead zone. Do you have range boosters or something I can plug into my home network to get LTE?