Freedom Mobile

Freedom Mobile Outage Report in Rockwood, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Rockwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Rockwood, Ontario 02/18/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SewfulDiy The Sewful DIY (@SewfulDiy) reported

    @FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!

  • fola22habibi Zina 22🇨🇦 (@fola22habibi) reported

    @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport hey @FidoSolutions do you guys have customers waiting 6 months to get issues resolved or to speak to mangers oh do you also train customer service to be rude ad hang up on customer and to speak over them

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    @harimenonz @freedomsupport it's really crazy - a simple address change and no one is able to give a solution, which is sad, once again. they said they fixed it 2 weeks ago, today, from morning till this time, even now talking to the support team. support request #FreedomMobile @freedomsupport

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport actually I asked for 6 months to speak to a Manger not supervisor but never been able too

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

  • oshawapilot Pilot (@oshawapilot) reported

    @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

  • Keynesianismism 🐀🇨🇦⛓️𝕻𝖗𝖔𝖋𝖊𝖘𝖘𝖔𝖗 𝕯𝖆𝖉𝖉𝖞⛓️🇨🇿🐀 (@Keynesianismism) reported

    @FreedomMobile y'all gotta seriously increase the speed of throttled data, I can't even clock into my work app anymore, in order to make money, in order to pay for my awful unlimited plan

  • crodrigueztwitr Carlos A. Rodriguez 🇨🇦 (@crodrigueztwitr) reported

    @FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!

  • level28mitch MITCH (he/him) (@level28mitch) reported

    @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.