Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Bayushi Tamago (@BayushiTamago) reported 4 minutes ago

  @freedomsupport what happened to the ability to pay for service through the account system? It's been fine until last month, and now I can't pay *at all* my province is in lockdown so I cant just go pay at the store either

• Ketan (@ketanrdc) reported 5 minutes ago

  @FreedomMobile Now I am being offered only $100 by your customer care which is not acceptable at all. Customer care says they have authority to only give upto that amount and only back office can approve higher refund.

• Tia Senpai (@Tiasenpai_TTV) reported 6 minutes ago

  worst phone company DONT USE THEM @FreedomMobile

• Adriana (@StinsonAF) reported 8 minutes ago

  @freedomsupport I am having issues with calls today. Is the network down?

• POIR (@commander_tofu) reported 11 minutes ago

  @freedomsupport i have no service. are you down?

• Fiona (@Fiona04201414) reported 11 minutes ago

  @TheJUNOAwards @FreedomMobile The gate at my home was locked not by me on April 13 ! I was unable to get into my own home until a lock smith came to open the gate with difficulty !!! Reported to 'police' but they will not help at all and said they can see nothing suspicious ! Hong Kong is no longer safe!

• 🦋 ａｓｈ (@ashlyyc_) reported 11 minutes ago

  I swear every week @FreedomMobile has an issue with their service 🙄

• Nadine Stillman (@novology1) reported 13 minutes ago

  @freedomsupport can someone please explain why I’ve not been able to pay my bill since April 3?? I’m in a different country and haven’t had phone service for over 10 days. Customer service doesn’t care and keeps telling me it’s an issue on my end. Your system error, not mine!!

• Window (@WindowLix) reported 19 minutes ago

  @freedomsupport Can't send any SMS/Text messages, is your network down?

• Oliviaaashinee (@oliviaaashineee) reported 20 minutes ago

  @FreedomMobile is the worst phone company my phones been out since 5:30 can’t send texts and I’m working so I’ve been out 2 hours now I’m absolutely pissed. End of month new carrier 🙌