Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 11/28/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Renoversity Duane Grady (@Renoversity) reported

    Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @freedomsupport is there a service outage in Coquitlam BC?

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport I have had the worst service from your online agents. I will never recommend you to anyone

  • LTerech Lisa Terech (@LTerech) reported

    @freedomsupport Done and done. I foolishly answered a few, but never expected this, well, onslaught. Thanks for the advice!

  • angleonfire63 ADVOCATING FOR PEOPLE WITH DISABILITIES IN ONTARIO (@angleonfire63) reported

    @FreedomMobile Reception is terrible at Freedom

  • _BrianMahoney Brian Mahoney (@_BrianMahoney) reported

    @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport Ahhhh ok.. and during that 24th term, I cannot change my plan, is that right? Like for example is the cost of data goes down (haha!), I would not be able to take advantage of that until my 24 month term is over. Is that correct?

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • KoKoKoKwe Diane Owen (@KoKoKoKwe) reported

    @FreedomMobile Given the danger posed to children re: the pandemic and idiot prohibitions against masks...your ad is quite distasteful.

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported

    @FreedomMobile Ya’ll suck. ur service sucks. ur data sucks. and i still dont have 5G