Freedom Mobile Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Jonah (@JordanJonahOF) reported 3 minutes ago

  @freedomsupport I've now been disconnected FOUR TIMES on The Freedom website trying to order a sim card and sign up for services. I'll literally be in the middle of typing a message and they disconnect. Piss poor customer service, AWFUL first impression. I'll have to go elsewhere

• 
  Jessica (@LonghugJessica) reported 4 minutes ago

  .@FreedomMobile My Better Business Bureau claim is still open, why haven't you responded to them. They make it public how you handle yourself and any of these cases are simple to settle if you side with the customer that they were told free phone with two year plan repay not free

• 
  Starla (@starlaxcheese) reported 4 minutes ago

  @FreedomMobile these guys are rude, disrespectful and threaten my sister when she was asking for them to return her money. They have abused their power and tried to intimate my sister to try to resolve this shady conflict that freedom has done.

• 
  Artur Langu (@ArturLangu) reported 8 minutes ago

  @FreedomMobile customer service hangs up the phone while asking for support.

• 
  Hugh mungus (@somerandodude38) reported 9 minutes ago

  Had the worst ever experience with @FreedomMobile and will never be using their services again as well as getting my family off of their services. They flagged my account for "excessive texting" and locked me out of texting for an entire month.

• 
  Jan Carlo Ponce (@JanCarloPonce) reported 14 minutes ago

  Be careful with @FreedomMobile you contract a plan, they offer you the service and you end up paying 200% more at the end of the month

• 
  Hugh mungus (@somerandodude38) reported 14 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.

• 
  walid (@wasaleh) reported 16 minutes ago

  @FreedomMobile very bad experience with your support team. being a customer for 12 years ! and was not just treated badly, the agent insisted that i am not authorized on my own account ! and without my consent locked me out !

• 
  #WestCoastBestCoast (@WestCoast_Lefty) reported 17 minutes ago

  @freedomsupport Lolol no that won't be happening. We've been fighting with y'all to fix your **** for years now, at this point we're ready to pull the plug and go elsewhere.

• 
  Toyomi (@toyomiwuu69) reported 22 minutes ago from Brampton, Ontario

  @FreedomMobile my voice services is not working. Is there a network outage