Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 02/24/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SirBrotherBob BrotherBob (@SirBrotherBob) reported

    @FreedomMobile I’m on a prepaid plan and am having trouble topping up (both on my own account and through express payments). I get an unexpected error when using any of my multiple credit and debit cards. Is it possible to top up in store at all?

  • itsssseva 𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported

    @TheTruMessiah @FreedomMobile I knowww! I was with bell before, Then I changed to freedom over some boxing day deals and that was like the worst decision. First, they lost my number through transfer and now the customer service's the worst.

  • lilay12344 christine pervera (@lilay12344) reported

    Hey @freedomsupport , Is there an outage right now?

  • freeworldjoinme Samrat Pratap Singh (@freeworldjoinme) reported

    @freedomsupport and of course this is not just about money, the issue here is much bigger in terms of monopoly and dictating the charges and force it to the customers without their consent!

  • AlekGoOttawa Alek Golijanin (@AlekGoOttawa) reported

    @freedomsupport I want chicken. Doesn’t matter if it’s grass fed, GH or GMO. I would’ve thought customer loyalty mattered… I’ll just port out if I’m ineligible. Please lmk.

  • daddelight Nicholas Miklosh Gaal (@daddelight) reported

    @freedomsupport The mobile service is down, can't use the Freedom phone, except on wifi 🙄

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    It's unusual for me to actually thank my service provider @FreedomMobile but I think it's only fare as I still have the ability to have 2 communication devices in operation. I promise I will catch up on my bills ASAP. 🙏

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • Smashley_x0x0 Ashley Smashley (@Smashley_x0x0) reported

    @FreedomMobile Not too pleased with the level of service rec'd. Aftr almost 10yrs, never been offered an upgrade or deal to be told that there's nothing for me and to pay more for something that wasn't even my issue? Expect a port out request shortly! #takecareofyourcustomers

  • SaleemShadyy Saleem Shady (@SaleemShadyy) reported

    @FreedomMobile so *** I lose service when I go under a blanket