Freedom Mobile Outage Report in Sooke, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Leland Dieno
(@LelandDieno) reported
@FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....
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ㅤgandhi
(@notmanishgandhi) reported
@freedomsupport Customer service of freedom is VERY bad. I called 3 months ago to put my phone on vacation mode they didnt do it. I paid 2 months for no service, when i called i was assured my bill will get from 45 to 40$ for the next 4 months HOWEVER now im getting 50$/month
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ray ganong
(@rganong) reported
Very poor customer service experience with @freedommobile #Frustration
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Harmit Kamboe
(@harmitk) reported
@freedomsupport why does your roaming service not cover Delhi & Mumbai?
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Priest
(@Priest_double) reported
@freedomsupport Hello! I will leave Canada in August. How can I cancel my mobile phone number and mobile phone plan,please?
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😷 b{ri}ot grrl
(@caffein3_fiend) reported
also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃
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thatGuy
(@chefshithead85) reported
@FreedomMobile why are you still harassing me? I told you to cancel my account and have been living without a phone number for well over a month now due to your inability to allow me to pay. Kindly leave me alone! You’ll not be getting a dime! I spent over a week TRYING to pay
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T_Bell
(@tabu424) reported
@freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!
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hyperreal dog
(@lilphilanthrop) reported
@freedomsupport Man suck my ****, TTC is the only place that freedom gets service
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Abe Froman
(@arandommoe) reported
@FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.