Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 03/04/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • decentaries alyssa🌞 (@decentaries) reported

    @FreedomMobile I’ve paid my bill and now need me phone for crisis services. It’s been 24 hours. My number is 2895011794 please fix it.

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Well they wouldn't even open a claim as its for an S20 that is less than 1 year old and therefore "samsung's problem" as its under warranty

  • amritseth7 Amrit Seth (@amritseth7) reported

    @FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.

  • BhavsarDixita Dixita Bhavsar (@BhavsarDixita) reported

    @freedomsupport We've a problem with the service.Over more then 7 calls we paid $327.27, $122.79 × 3. No one know where that money is.Plan which was offered by retention department has changed as well.What 1st person offered and what last person is comfirming are totally different things.

  • napoli7676 jason napier (@napoli7676) reported

    @freedomsupport You got fat off people with cheap cellphone plans and then you just Jack the price with the horrible service

  • Yahya_no_1 Yahya Osama yahya (@Yahya_no_1) reported

    @freedomsupport Hello, I lost signal for almost 11 hours now and I am going to start my shift soon and still no signal, can't even call you

  • DianaPuerta2002 Diana Puerta (@DianaPuerta2002) reported

    @FreedomMobile seems like No where to go with this company! 0 customer service!

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    @FreedomMobile how do you **** up a payment for a valued customer what is this?

  • smitty_mark Mark Smith (@smitty_mark) reported

    @freedomsupport Thanks! How long is the 'bonus' offer included? Less than 10-15Gb doesn't work for me so is it the duration of the 2yr agreement? Looking to replace the phone as well. TY

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE