Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@ArcticEidolon) reported 2 minutes ago

  @freedomsupport Like, I spent multiple hours and 2 months chasing down my LG phone, you still tried to ambush me with the $30 fee nobody could be bothered to mention (Walmart's marketing, fyi, makes literally no mention of this. I checked!) And... now I'm caught doing it again? Really?

• david (@david71013817) reported 4 minutes ago

  @FreedomMobile @TheJUNOAwards I have a technical issue with my phone

• iLive2Eat (@iLive_2_Eat) reported 5 minutes ago

  Need some feedback on @FreedomMobile coverage in #BC - looking to port over my 3 lines from @TELUS. Any current or former customer testimonials? #cellular

• lilprince (@llilprince) reported 10 minutes ago

  @FreedomMobile garbage *** company.

• Jimbob Jones (@ArcticEidolon) reported 10 minutes ago

  @freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.

• Jimbob Jones (@ArcticEidolon) reported 13 minutes ago

  @freedomsupport If there's something practicable to be done on that, telling you the phone should at least be enough for you to know if you can in fact help with it. I'm not going to waste even more time on DM's to resolve this. Why offer this to your customers when it's basically a farce?

• theacuguy (@TheAcuGuy) reported 15 minutes ago

  @freedomsupport sent you a DM regarding an issue I've had since February 26th where I cannot send or receive mms messages (picture or group text). I applied the fix suggested by the support person without success, and messaged back to say that. Now, no response from you.

• Fernando (@latinxnando) reported 16 minutes ago

  @freedomsupport I’m so annoyed with you guys. After more than 8 years with terrible service, the only thing loyalty can offer me is 10 dollars off my plan. Great.... you guys are so cheap.

• Shiwangi Singh (@iamshiwangis) reported 17 minutes ago

  @TTChelps @tconnect I use @FreedomMobile but have received any network in the running subways

• Katie (@k_4tie) reported 19 minutes ago

  @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?