Freedom Mobile Outage Report in Sooke, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Jesus
(@therealLarrBear) reported
@FreedomMobile Freedom is horrible. Do not do it
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Marisa
(@Marisa98974297) reported
@FreedomMobile I LOVE having to call 7 times in the past month as my card keeps getting charged unlawfully and the response I get is “we may call you back in a week, we may not - no guarantee” LOL at your customer service.
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Tossable Digits
(@TossableDigits) reported
@freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.
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Tossable Digits
(@TossableDigits) reported
Hi @freedomsupport Our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.
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iMac
(@iMac58138190) reported
@freedomsupport @PatBrownrigg1 Your guys service isn’t working no signals
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Londonont lowincome
(@Karen28427210) reported
@freedomsupport hi im London Ontario is there any issues in the area my service is not working good slow?
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Lav Gupta
(@lavgupta) reported
@canadapostcorp @canadaposthelps freedom mobile customer service is claiming that you are currently taking 12 weeks to deliver mails. They send me a refund cheque on 21st Dec and it is yet to be delivered. Can you guys please clarify this? @FreedomMobile
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Tossable Digits
(@TossableDigits) reported
@freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only
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Mandy Rickman-Edwards
(@EdwardsRickman) reported
@FreedomMobile so if this is not taking care of by mid March I will be contact the news and more how many people have been treated like this and who is not taking a step forward is this how you guys treat customers..
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JP Virdi
(@JPSinghVirdi) reported
@freedomsupport very bad service - you guys are thief - Jatinder Pal Singh -6472326034