Freedom Mobile Outage Report in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IamBrand (@beingSmarttt) reported 3 minutes ago

  @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

• 
  SungManitu/2020 (@sungmanitu2020) reported 4 minutes ago from Toronto, Ontario

  @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

• 
  IamBrand (@beingSmarttt) reported 7 minutes ago

  @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

• 
  BlueSolstice (@BlueSolsticeYT) reported 8 minutes ago

  @FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.

• 
  Yuri Stoyanov (@YuriStoyanov) reported 8 minutes ago

  @FreedomMobile When is 5G actually coming to your network?

• 
  Paquistino (@Paquistino) reported 8 minutes ago

  @FreedomMobile Please explain how your $0 down 16GB plan works. I understand the 12 Pro Maxes are on backorder. Your associates in two different locations are saying that they cant guarantee me and my wife the phones when they come in. then why am i paying for it in the plans??

• 
  AGA (@fatihce23) reported 9 minutes ago

  @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind. I am existing customer having 2 lines.. I will close both.. Be careful they consider you as customers till signing contract. Then you mean no value to them.

• 
  The Last Yonko (@machavielli) reported 15 minutes ago

  @ZizouZaahid @Fidomobile That's why I left Fido. I was a loyal customer for 8 years and never got any good plans or deals with them. I took my money to @FreedomMobile and been happy ever since. Just got a iPhone 12 at $0 with my previous balance waived off.

• 
  🤍ᴮᴱKaz⁷🤍 (@JxSerendipity) reported 17 minutes ago

  @CricketMedicine @FreedomMobile $0 upfront, $0 tab. You do have to stay with them for 2 years though. But that's no problem for me.

• 
  Sinead (@Sinead09487728) reported 19 minutes ago

  @FreedomMobile I ordered two phones. One was free, one I paid for. The free one arrived and the one I paid for never arrived. Money taken from my account. CX service told me phone is no longer in stock and I cant change to a phone that is in stock? 'To just wait it out' the worst!!