Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 10/26/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ganjaginga S (@ganjaginga) reported

    maybe this crazy lightening storm will knock @FreedomMobile cell tower back into service ******** is this one/two bar bullshit every day i don’t live under a ******* rock. fix your **** and don’t @ me to phone you pricks either ****

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Been a customer for at least 5 years, service was bad then, stuck with then thinking it would get better , just **** now don't even get a signal at home now ! **** you freedon put up with this bullshit long enough

  • Midnight_B1u3 VK | Midnight Blue (@Midnight_B1u3) reported

    @FreedomMobile your customer service is bad enough to make me leave your ****** cell phone company ggs

  • Gabe9494 Gabe (@Gabe9494) reported

    been with @FreedomMobile for less than 2 weeks and first time i need support i'm told to call back in 2 hours because their systems aren't working? @freedomsupport What kind of service is this?? Did i make a mistake moving to this company??

  • NienorGT 𝙏𝙤𝙢𝙢𝙮 𝘾𝙧𝙤𝙨𝙗𝙮 (@NienorGT) reported

    @sqwabb @FreedomMobile There’s a reason why connecting to unsecured networks aren’t a good and recommended thing. It’s not really safe and performance will depends more on the source of the network. I know you depends on them, but changing devices might not change anything.

  • Haqanwar Dr Anwar Hawk (@Haqanwar) reported

    Sorry to representative from @FreedomMobile I was talking to. As she was talking about her service and the survey, the call dropped. It may have felt rude but I wish to tell her that she was excellent and call dropped automatically.

  • andreabregante Andrea Bregante (@andreabregante) reported

    @freedomsupport It’s insulting. I was treated as a liar even though I’ve been a customer for years.

  • theAutistech The Autistech (@theAutistech) reported

    Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.

  • TheDwemerComrad Dwem 🌻 (@TheDwemerComrad) reported

    @FreedomMobile Wow, thank god the horribly underfunded school system has to take care of my horrible child now instead of taking care of my own offspring.