Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 03/23/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile I have skipped a day decorating before. Though, setting up the lights (on the ceiling) and never taking 'em down again, and leaving them running 24 hours a day, 7 days a week, 365 days a year (despite what the manufacturer claimed would cause a fire - they're LED).

  • sibelmann Rachit (@sibelmann) reported

    @freedomsupport I bought iphone 13 pro max from your store as direct delivery. It's been 5 days I haven't got any shipping details and customer care says they can't help too. Who should i reach out to

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • CryptoEagle19 Crypto Eagle (@CryptoEagle19) reported

    @FreedomMobile does not refund pre-paid accounts. They keep the money if you cancel early. Robbers!!

  • emgiftboxes EM Gift Boxes (@emgiftboxes) reported

    @FreedomMobile What does it take to get someone to call you back after an issue has been escalated? I have been waiting 3 weeks for a call back from a manager. In the meantime I have spoken to multiple agents and none of them have been able to resolve the service issues.

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @freedomsupport Thank you. Its unfortunate that the customer service reps aren’t aware of this

  • MajSiddiqui 🇨🇦 Maj Siddiqui 🇨🇦 (@MajSiddiqui) reported

    @FreedomMobile If and when Rogers acquires Shaw that would eventually mean all Freedom customers will have access to an improved network and better coverage. Right?

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile @Apple so I have this phone I got on tab from freedom when it was called wind.I can’t remember my Apple ID that I used on that phone now I can’t use the phone. Coz freedom can’t the find the receipt and apple needs proof. SOMEONE HELP!

  • oohpiphany oohlive🫒 (@oohpiphany) reported

    @FreedomMobile has the worst customer service ever. Everytime I talk to them, all they answer is " I'm sorry there's nothing else I could do". When it should be "Sorry, there's nothing at all that we will do". Never get freedom mobile. They are the worst.

  • Loud_Ninja Bluupz (@Loud_Ninja) reported

    @FreedomMobile I'm actually really curious how "Freedom Mobile" is still going. If you can't provide stable service.