Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 03/02/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    @FreedomMobile Why is it that everytime shortly after I pay my bill I have issues with connection on BOTH MY CELLULAR PHONES ! It's not the first time ! The cost is rediculous ! I expect service !

  • jaytheredneck1 🇨🇦Jay🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jaytheredneck1) reported

    @FreedomMobile are there any plans to expand into Haldimand county? Seems freedom network completely surrounds the county, but no coverage inside of it. Why?

  • GregIsaacs Greg Isaacs (@GregIsaacs) reported

    @freedomsupport Can you tell marketing that calling it "Nationwide Data" is a lawsuit in the making. Like, in common usage, nationwide means "Our locations are nationwide" as in available everywhere. Nationwide Data is actually the opposite. Marketing needs to fix that. That's an easy Karen win

  • sidetripca Dennis aka dLo (@sidetripca) reported

    @freedomsupport Hi @freedomsupport is SMS down? I can’t seem to send from my iPhone 12 today.

  • Derek_Flach Derek Flach (@Derek_Flach) reported

    @freedomsupport hey, I am having an issue with my google pixel 4 XL. it suddenly crashed today and wouldn't reboot. It said I would have to factory reset and upon doing so, I get a prompt of system UI error and it crashes again. I need my phone for work, any help appreciated.

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I've called over 10 times in the past year and you do nothing to resolve the issue it constantly happens. And I'm not providing information over Twitter idiot. I hope people see the tweet and smartly pay more with another company for a reliable service

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @RogersHelps Hey @freedomsupport weird eh? I’m so excited to file a complaint with the CRTC. My guess is that they feel the same.

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport It’s always been this slow. It doesn’t matter where, what device or whether I cleared anything. Going through the main site has always been painful. I miss the old Wind Mobile days, the old website was good

  • LanguorousD LanguorousDuck (@LanguorousD) reported

    @freedomsupport why is it, as a customer the feature for paying my bill online with interac online is gone?

  • danddrost Bipolarhitchhiker (@danddrost) reported

    @freedomsupport You have lousy service here