Freedom Mobile Outage Report in Sooke, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kaza🇹🇹🇨🇦
(@Kerriayel) reported
@freedomsupport 1/2 I have questions about why your customer service is so piss poor. 3 days later I still don’t have a simple second line added. 45mins plus on each chat. One agent makes an offer. Transfers me. Next agent says no that’s invalid. Transfers me. Next agent says im sorry, transfers
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Geoff
(@theDudenezz) reported
@FreedomMobile hey did you guys participate in disclosing what your customers do to the federal government? If so you will he help accountable. Violating our privacy rights is never ok
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V
(@VivianH_01) reported
@TELUSsupport Thank u @TELUSsupport for coming through. @FreedomMobile has absolutely NO costumer loyalty. I've been a customer for more than 10yrs and clearly they dont care if I switch carriers so I'm going to be calling you after I get off work today. I hope I can switch over to you asap🤞🏾
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Krazy Kanuk
(@kanuk_krazy) reported
@FreedomMobile .. the worst phone provider ever. Customer service is atrocious. Been with them for 2 years, had the same problem of loosing service over and over. They have not even gave me 1 cent compensation, even with the records showing I called multiple times with issues.
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Kathy Rodley
(@Kathy1R) reported
@freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.
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Quantavius Silky
(@QuantaviusSilky) reported
Your team wasted 4 hours of my time and gave me an offer that didn't exist. Please avoid freedom at all costs. They're barely cheaper than the other guys but the service is much worse. @freedomsupport
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Jennifer🇨🇦🇺🇦⚖🔱
(@jenniferolchowy) reported
@freedomsupport I dont have a question but I do have a comment as a very loyal customet. I was on the US Big gig roam plan just recently....my cell service was not reliable/consistent 2 say the least! Dropped calls, failed calls & texts,no service, etc. Truly disappointing 4 the $$ I spent
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V
(@VivianH_01) reported
@TELUSsupport Thank you @TELUS for coming through. @FreedomMobile has absolutely NO costumer loyalty...I've been a customer for more than 10 years and clearly they don't care if I switch carriers so I'm going to be callinng you after I get off work today, I hope i can switch over to you asap🤞🏾
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Richard Carmichael
(@JustbeFRANK) reported
@freedomsupport I have spoken on the phone no less than a dozen times since December to people at Freedom and not one of them has been able to do anything. Yet. They all say they want to help but are powerless to act. How am I to believe you are going to be able to do any better?
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Galin Tranov
(@Tranov1) reported
@freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all.