Freedom Mobile Outage Report in Sooke, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
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Shari O'Neill
(@ShariONeill12) reported
@FreedomMobile You're harassing my daughter on charges that she does not owe you, you have sent a debt collection agency after her. She has called your reps, they won't listen, she has emailed, no one cares. WTF? DO BETTER!!
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
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Dr. Suggon Deeznutz, PhD
(@JASONHA17381011) reported
Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company
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lover of life
(@barely_gettinby) reported
@FreedomMobile experiencing no service this morning. Any fix? I’ve rebooted 6 times.
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Gursimar Singh
(@gursimar114) reported
@FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?
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WhatWillisIsTlknBout2.0
(@WtWillisTlknBt) reported
@Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26
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Noe
(@choosepeace101) reported
@FreedomMobile My 15 is trash and I’ve heard 17 is worse never buying an apple phone again or a smartphone tbh…
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Rick Horn🇨🇦
(@RickHorn72) reported
@FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company