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Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DarianRoy1
    Darian Roy (@DarianRoy1) reported

    @FreedomMobile I’m paying $45 for 7gb….wtf.

  • PurpleRob
    itsPurpleRob (@PurpleRob) reported

    @freedomsupport out of curiosity, is there a number port change from a land line to an already existing Freedom cell phone service?

  • kwamed11
    Swaggy P (@kwamed11) reported

    @FreedomMobile Hey freedom mobile I need you to have a manager to contact me please. Or somebody in customer service that deals with customer relations

  • fatmanscomics
    Andrew Thomas (@fatmanscomics) reported

    "Hi there, loyal customer of 7+ years, how'd you like a brand new phone, pay double what you're paying now, and get less plan features?" Thanks @FreedomMobile , you sure know how to make a customer feel valued...

  • hallacoast
    halla 🤎 (@hallacoast) reported

    @freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min

  • __Triish__
    Sunaii (@__Triish__) reported

    @FreedomMobile has been over charging my monthly bill and the agents are of 0 help to rectify the issues. The plan fee doesn't match what the bill is (ridiculously high with horrible service).

  • kwamed11
    Swaggy P (@kwamed11) reported

    @FreedomMobile This is my second attempt to return to freedom as a customer who was with you before freedom in the wind mobile days I can tell you exactly why I left in the first place but then to send me emails saying let's win back your service and then you tell me I can't????

  • HeartofDanielle
    Daniella Carmen 💡🌎 (@HeartofDanielle) reported

    @FreedomMobile Do not even bother with this internet provider. Worst customer service on this planet. All offshore customer reps. Billing issues created by them end up with threats from collection agencies. For $35. Choose another company. Run the other way!

  • yerman4
    Oli (@yerman4) reported

    @FreedomMobile amazing how a store of yours says they will waive the connection fee ( I have been a customer for many years) in order for me to upgrade my contract only for this to be a complete and utter lie. The money isn’t the issue, it’s the fact your stores lied to me.

  • MattToronto
    爪att (@MattToronto) reported

    @freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.