Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 11/21/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kylegolsen Kyle Olsen (@kylegolsen) reported

    @freedomsupport the pre-order has had trouble processing credit cards since friday

  • Dxeblack Dionnisios Xenos (@Dxeblack) reported

    @FreedomMobile @freedomsupport @Apple Yesterday I paid $914.17 CAD to Freedom Mobile to preorder the Iphone 13 Pro Max (256 GB), then told me the preorder is not going through and that they cannot process it or refund me so the only "solution" is attempting a CC charge back.

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile I got rid of iPhone when I found out that Apple was updating the software to purposely slow the device down to mandate that you step out and spend another $1,000 to replace the phone I don't need someone telling me when it's time to replace my phone and purposely slowing it down

  • MumbyfromJa MarleneD (@MumbyfromJa) reported

    @freedomsupport hello, I would like to know why it is that I have paid for my service and I do not have it????!

  • Massoud58677991 Massoud (@Massoud58677991) reported

    @Sibbella @FreedomMobile Exactly I was sick and tired of this issue I was in Niagara Ontario but got charged every time for USA roaming now with bell and not worried

  • sujithmathewona kick_dart (@sujithmathewona) reported

    @FreedomMobile what’s your email ID to file a complaint regarding your network security ?

  • FrancesVancer Flower child (@FrancesVancer) reported

    @kyx69 @chiefstonefox @FreedomMobile Totally agree I have had an iPhone for years and would never change back to an Android ! Tske It from an 81 year old !!

  • noacflwt aysha (@noacflwt) reported

    @freedomsupport in the middle of the UBC campus and getting absolutely zero service - can’t even send a text - what’s up with that?

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile More headaches and iPhones as they do not sync with Microsoft worth a darn iTunes is a pain in the butt to use it is a very poor platform and is to lock down and controlled

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs