Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 03/10/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kojjax Jax (@Kojjax) reported

    @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    every month some new problem when paying my plan 😫 I’m tired @FreedomMobile

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

  • Woody1O Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill

  • therealb0wser The Rev. b0wser (@therealb0wser) reported

    @FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website

  • AlefYei Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • SeaFlipFlop Majestically Seaflapflap (@SeaFlipFlop) reported

    @freedomsupport heyo mind if I can get some help through DMs?

  • Allan11644281 Allan Mitchell (@Allan11644281) reported

    @FreedomMobile I need to update my mailing address. Can you help?

  • doobydude420 doobydude (@doobydude420) reported

    @FreedomMobile why is my data so darn slow!?!?! Selling 5G phones for years now and yet to have any 5G towers.

  • PiyushMeh20 PiyushM (@PiyushMeh20) reported

    @freedomsupport Is service down in Ontario? My phone is on SOS mode only