Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• rik net (@wessiegoeswest) reported a minute ago

  @FreedomMobile everybody was complaining about all the emergency alerts yesterday. I was in Edmonton the whole day connected to mobile internet and I'd not get any alerts. Not 1. How is that possible?

• hughjashole (@pappapopaa) reported 3 minutes ago

  @freedomsupport After 1 hour of senseless conversation because of an issue caused by freedom itself. It has been resolved. Interestingly they said it couldn’t be resolved initially. Really suspicious and I’ve lost trust. 1 hour of my precious life. That u stole from me 😡

• Robert Clark (@RobbieFClark) reported 8 minutes ago

  On Jan 28/23 or so I tweet about my issues with @FreedomMobile, cancel the service. so i go purchase a $25 prepaid plan on 2/10/23 with #freedommobile that has unlimited text and calling only to have my outgoing phone services stopped working 2/20/23.

• Alp Tos (@alp_tos) reported 9 minutes ago

  I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile @freedomsupport

• Elizabeth (@kaileymomma1) reported 10 minutes ago

  @FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word

• Pablo (@PabloMorcz) reported 14 minutes ago

  I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

• olrac (@olrac602) reported 16 minutes ago

  @FreedomMobile agent told me he'll find a way to avoid connection fee if I enroll in the phone protection plan and cancel it after a month. Two months later, I have to pay phone protection plan and connection fee for a slow phone!

• Nicolas RuizTorres (@nicoruiztorres) reported 18 minutes ago

  @freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!

• Manpreet Sikand (@ManpreetSikand) reported 18 minutes ago

  @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

• Alp Tos (@alp_tos) reported 23 minutes ago

  I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile