Freedom Mobile outages and service status in Sooke, British Columbia

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith (@Keithito) reported 12 seconds ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  Honey (@hsemitha) reported 32 seconds ago

  @FreedomMobile Worst support system ever. You will never get response or support

• 
  François Caron 🇨🇦 (@Milnoc) reported 2 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported 3 minutes ago

  @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

• 
  Scott (@NevinMcScott) reported 4 minutes ago

  - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

• 
  Justin (@justinfinnn) reported 10 minutes ago

  Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)

• 
  Tekin Ozkurt (@TekinOzkur15081) reported 13 minutes ago

  @FreedomMobile Ok I pay more as a exsisting customer

• 
  🦉 (@Raptorswave) reported 15 minutes ago

  @FreedomMobile the worst service plus even worse customer service

• 
  J.S. Karma (@EtInferius) reported 15 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Nick G (@Nick_Galo) reported 16 minutes ago

  @FreedomMobile Internet is down in Toronto east