Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 11/26/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • badsquishy86 Nicholas Burke (@badsquishy86) reported

    @freedomsupport are you having network issues related to SMS? I can't seem to send any sms messages. Haven't tested phone calls yet.

  • gritgrinder18 Aaron (@gritgrinder18) reported

    @FreedomMobile down, just like their reception. #brutal

  • Michael38551821 Michael Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @StanWms @FreedomMobile @TheJUNOAwards I dunno, maybe getting pissed off about how many times a tweet appears in a timeline is not a hill I would choose to die on and if it's the least if your problems then count yourself lucky

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    When your call to @freedomsupport gets cut while trying to figure out why your data keeps stopping. Classic @FreedomMobile service #shitservice #nodata

  • Haydunk1 Haydunk (@Haydunk1) reported

    @TheJUNOAwards @FreedomMobile Bad Vs. Bad...

  • gracegordon1564 Grace Gordon (@gracegordon1564) reported

    @freedomsupport Hey! For some reason I have no access to my data. Can you help me out?

  • oyiu Otto Yiu (@oyiu) reported

    @FreedomMobile Hi Freedom Mobile, I activated a prepaid plan yesterday and I was assigned someone else's account through my SIM card yesterday. I escalated to a manager that refuses to treat this seriously. I would like a refund. My case ID is C-640-78173.

  • veronicag0225 ᏉᎬᏒᎾᏁᎥᏟᎪ🍂 (@veronicag0225) reported

    @freedomsupport my texts won't send, help please! :)

  • ketanrdc Ketan (@ketanrdc) reported

    @FreedomMobile Hi, I had a prepaid account which expired because freedom mobile failed to execute auto pay on my card. The card is stilI valid and subsequent transactions of freedom mobile have passed without any problem. I had about $500 balance in the account and it was made 0

  • Amritzaildar195 #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @freedomsupport No I don’t need your help now