Freedom Mobile Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (49%)
-
Phone (37%)
-
Total Blackout (7%)
-
Wi-fi (4%)
-
TV (2%)
-
E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
TZA💎
(@teekaliciousss) reported
My whole train ride from Ajax to Union I was on hold with @FreedomMobile so that is 46 mins. I finally get thru once I get downtown, I just wanna ask ONE DAMN QUESTION & they have these people working out of India man. Can’t ever understand what is being said, so frustrating .
-
AGA
(@fatihce23) reported
@FreedomMobile Terrible brand with terrible service.. I am trying to find a chance to change.. no loyalty for existing customers. Be careful for peace of your mind keep away from Freedom. I will be posting all communications with loyalty service..
-
IamBrand
(@beingSmarttt) reported
@FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service
-
Gamer2Gainz
(@Gamer2Gainz) reported
@FreedomMobile Systems and apps are so bad that when your pay your bill, and it comes out of your bank bank account. Their system says you didn’t pay . So their response is. Pay again and then wait 3-5 business days to have your other payment refunded
-
HAACO Ontario Grassroots .
(@on_haaco) reported
@freedomsupport @FreedomMobile Is a general issue . Your Company is failing to issue an statement! Check your customer service calls .
-
AGA
(@fatihce23) reported
@FreedomMobile Totally garbage.. 600$ for closing existing deal even after one year and 0$ for new customers.. ridiculous.. keep away from freedom for peace of mind
-
DMC
(@dcav80) reported
@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
-
Alewuya Mohammed
(@AlewuyaMohamme3) reported
@FreedomMobile I had worest customer service at one of your stores. I retuned the phone back but I didn't get refund for the upfront payment I made yesterday
-
Will McGlynn
(@qaawill) reported
@freedomsupport yo. 5 agents I've spoken to today (all useless). 2 online chats disconnected. 3h15 and counting on hold. 1h 29 mins spent online chat. 8 promises broken. $504 taken off my VISA for 2 device upgrades that were never confirmed. Can you guys sort your sh*t out?
-
Johanathan
(@xoanohn) reported
@FreedomMobile worst customer service support. Had CSR tell me that my phone shipped - but no tracking. Assures me it will arrive. Talked to a supervisor - sorry we were lying - no phone for you.