Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (4%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• alyssa (@alyssa_AMD) reported a minute ago

  @freedomsupport My device shows full bars and LTE but no cell or data service is coming through. Texts won't send, no internet. Tried turning data on and off, airplane mode, restarting. Is there an outage?

• madds (@maddiej183) reported 2 minutes ago

  @FreedomMobile @freedomsupport I have done the airplane mode and restart as you’ve suggested to others, this does not help.

• Hitashi Sharma (@hitashi_sharm) reported 2 minutes ago

  @freedomsupport Thanks. Yes, he already did everything. Even reset network settings. Now Waiting for his call. But i wish freedom should have better customer service on calls rather than messages.

• Minesh Salvi (@bornhandsome80) reported 5 minutes ago

  @freedomsupport I have always used wifi calling option. As soon as i m out of the house, its gone. It doesnot connect Partner’s network rightaway. It takes few minutes to connect. Its okey if u cant give us coverage but website claim is way off than its showing.

• Alp Tos (@alp_tos) reported 5 minutes ago

  I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile @freedomsupport

• hughjashole (@pappapopaa) reported 6 minutes ago

  @freedomsupport After 1 hour of senseless conversation because of an issue caused by freedom itself. It has been resolved. Interestingly they said it couldn’t be resolved initially. Really suspicious and I’ve lost trust. 1 hour of my precious life. That u stole from me 😡

• Mandy (@createtolove08) reported 12 minutes ago

  @freedomsupport I've already called you multiple times and been lied to, and not been credited this promotion. Instead just threatened by @FreedomMobile to keep service cut off before I've even had my first bill due date. No thanks. If you're going to keep lying you can do it publically.

• Cristina (@Cricrifi) reported 13 minutes ago

  @freedomsupport She tried that multiple times and it didn’t help with connectivity.

• Aaron (@AaronFDesl) reported 17 minutes ago

  @freedomsupport texting seems to be down for me, is there something going on? Ottawa/Orleans, Ontario area.

• Alp Tos (@alp_tos) reported 18 minutes ago

  I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile