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Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RN_winging_it
    winging it (@RN_winging_it) reported

    @FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?

  • itsAllaKe
    DNI (@itsAllaKe) reported

    @FreedomMobile IS A SCAM !! They will charge you for things you don't use. They will incorrectly advise you. And they will lie to you and waste your time. Their customer service is trash. Do yourself a favour pick literally any other company

  • ___lala24
    Lala (@___lala24) reported

    @freedomsupport I received no service I cannot connect to any network in Mexico, you should offer service if it doesn't work or at least refund me.

  • theudm
    Maniac (@theudm) reported

    @Garossino @FreedomMobile signal, I guess. In this case I kinda support them.

  • yapatooots
    yapatooots {777} (@yapatooots) reported

    @freedomsupport My wife and I both doesn't have signal coverage in the TTC yesterday. To which has brought me stress as I thought I was hacked.

  • neverwake72
    Daina Camille (@neverwake72) reported

    @FreedomMobile You guys are terrible. I went in to get a zero down phone and was told to buy the phone outright before I was eligible to get it. Makes no sense. Needless to say I went back to fido.

  • PolarBearMama4
    CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • kingjgotitt
    4 (@kingjgotitt) reported

    I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile

  • iancollinsTO
    Ian Collins (@iancollinsTO) reported

    Hi @freedomsupport I haven't had service in Toronto subway stations the last couple days. What gives?

  • batraanmol4293
    Anmol Batra (@batraanmol4293) reported

    @FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help