Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Minesh Salvi (@bornhandsome80) reported 2 minutes ago

  @FreedomMobile , i have been living in this area since 2017, never ever had freedom mobile network at all. Its still not there but your website claim it is. Its false and misguiding information. I do live near to Fisher Hallman and Huron in kitchener. Your coverage claim is false

• Cristina (@Cricrifi) reported 4 minutes ago

  @freedomsupport She tried that multiple times and it didn’t help with connectivity.

• Don Bruce (@DonBruce73) reported 4 minutes ago

  @FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.

• madds (@maddiej183) reported 5 minutes ago

  @FreedomMobile @freedomsupport I have done the airplane mode and restart as you’ve suggested to others, this does not help.

• Hitashi Sharma (@hitashi_sharm) reported 5 minutes ago

  @freedomsupport Thanks. Yes, he already did everything. Even reset network settings. Now Waiting for his call. But i wish freedom should have better customer service on calls rather than messages.

• Bruce Payan (@zzyzyman) reported 5 minutes ago

  We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.

• Michael (@michael150375) reported 8 minutes ago

  Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx

• Don Bruce (@DonBruce73) reported 12 minutes ago

  @freedomsupport I've tried to DM, but Twitter keeps telling me my account is locked, and I have to complete an Arkose challenge... never had this issue prior to interacting with your account. Odd.

• Hitashi Sharma (@hitashi_sharm) reported 15 minutes ago

  @Cricrifi @FreedomMobile @freedomsupport Yes, my brother called and is unable to connect to network.

• Fellena (@Fellena5) reported 21 minutes ago

  @David_J_Broad @freedomsupport Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day