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Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lindshopewalsh
    Linds W (@lindshopewalsh) reported

    @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?

  • isaac_enkoom
    Isaac Enkoom (@isaac_enkoom) reported

    @FreedomMobile why is there no service in Quebec ? 🤔

  • Soosole
    Sue Rau (@Soosole) reported

    @freedomsupport @kasey_odayin I am having the same issue since last night.

  • marchaidon
    Marc Haidon (@marchaidon) reported

    My current network want me to pay $10 more for a plan because I’m already a customer, to get the price that’s offered I would have to get a new number. So basically loyalty with @FreedomMobile is rewarded with customers having to pay more. That’s one way to lose a customer 👋

  • yoreid
    yoreid😈 / young *** 🇮🇹 (@yoreid) reported

    @Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @firasfaeq @FreedomMobile rebooting your device solves most problems.

  • pong358
    pong35 (@pong358) reported

    @freedomsupport is the service is down right now?

  • Soosole
    Sue Rau (@Soosole) reported

    @freedomsupport need some help

  • Nazkamani
    Nazir Kamani (@Nazkamani) reported

    @freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.

  • MargaretOW
    Margaret Westaway, MEd (@MargaretOW) reported

    @FreedomMobile are you supposed to be able to make and/or receive calls on Nationwide service? Because I can’t.