Freedom Mobile Outage Report in Sooke, British Columbia
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (59%)
-
Phone (32%)
-
Total Blackout (5%)
-
Wi-fi (3%)
-
E-mail (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
lulubird
(@lulubir67298641) reported
@freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin
-
Graeme Kennedy
(@hexagraeme) reported
@donnelly_b I have service with @FreedomMobile on the subway.
-
Just Dave 🇨🇦
(@DaveSfmg54) reported
@freedomsupport Hi freedom support! I put my old sim card in my new phone from you guys and now it's asking for a qr code, I never got one as they said it would just work
-
Martin Antony Smith
(@Smiffster73) reported
Credit where credit is due, great customer service and follow up from @FreedomMobile Hoping that doesn't change after Rogers gets their ugly awful claws into you...
-
{{ Gobinath.Mallaiyan }}
(@gobinathm) reported
Got Caught in a circle of death with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no even seems understand the basic problem
-
{{ Gobinath.Mallaiyan }}
(@gobinathm) reported
Now back to @freedomsupport from 7:30 PM EST yesterday. I was Shuttled button multiple associates and so-called loyalty team but no one even understand the problem "eSim generation in your website is not working, give me an eSim code to use".
-
Hira
(@hsaee98) reported
@freedomsupport I haven't had service since yesterday, what's going on?
-
Amanda Calder
(@BeanJellyy) reported
@FreedomMobile unable to contact both family members on your plan. Is there a service outage?
-
Bill Pearce
(@THEbillibob69) reported
@freedomsupport I have received about 100 bogus calls supposedly from Service Canada or Canada Border Services - all telling me a warrant for my arrest has been issued etc. Always different phone numbers which I block after the call. How do I stop this nonsense?
-
coco Doll
(@la_coco16) reported
@FreedomMobile I’ve been charged twice for an account that was restricted. The outrageous thing us that the customer service was awful in solving the problem. Ate you encouraging a service cancellation?