Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Erica R (@eroe1782) reported 7 minutes ago

  @freedomsupport Already DM’d you but experiencing no service on one of my mobile lines … Please help!

• Erica R (@eroe1782) reported 8 minutes ago

  @freedomsupport Unfortunately no lol I will give it till tomorrow … if it’s still down I will drop by . Has their been network issues today?

• Steph Feasby (@StephFeasby) reported 11 minutes ago

  @FreedomMobile should be embarrassed- they posted my cell # on their website by mistake & are making me file a POLICE report to have it taken down!

• Dave McCauley (@davemccauley) reported 12 minutes ago

  @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.

• 爪att (@MattToronto) reported 17 minutes ago

  @freedomsupport The saga continues. Reached out to support for the 3rd time. 2nd line still not ported, apparently because the IMEI contained spaces. If that's an issue, the agent should've caught this, or the system should've caught this, and it should've been corrected. Imbiciles.

• Cathy Quinton (@MediaMilly) reported 19 minutes ago

  @freedomsupport I'm a current customer. I'd like to get my son on a better cell phone plan. He's currently being gouged by another provider. Does anyone offer unlimited data?

• Josh Vaillancourt (@JoshV83) reported 23 minutes ago

  @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

• Canadian man123 (@Nickbroadbent22) reported 23 minutes ago

  @freedomsupport I have no service

• T_Bell (@tabu424) reported 24 minutes ago

  If it's Friday in Canada then it's time YET AGAIN for @Rogers cable, #Ignite and that little thing we rely on CELLPHONE / Mobile Access to CRASH! Can't reach LIVE CSR so any guess when service will be restored including partners SHAW & @FreedomMobile? @CRTCeng FIX THIS NOW!

• Kent Clark (@kentcclark) reported 25 minutes ago

  @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?