Freedom Mobile Outage Report in Sooke, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sooke, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (47%)
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Internet (36%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (1%)
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E-mail (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rae
(@RenaeBatista) reported
@freedomsupport yet again another issue somehow my 300$ payment got "lost" you guys we're supposed to call incase you couldn't find it and again no call recieved.
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Eddie Torres
(@myballsitchbad) reported
@FreedomMobile Worst service ever
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Patrick Willard
(@pxwillard) reported
@FreedomMobile I asked for help in summer when locked out of work and you did nothing for me. Now I’m locked out again and my two contracts are up. So you increased my data cost by 100%. This relationship will not last as your completion is offering data plan for 39 dollars compared to the 85
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rae
(@RenaeBatista) reported
@freedomsupport Today 10am 7 days ago 9am 7 days prior 9am I just got off the phone with a representative and a supervisor and basically you guys can't do anything you guys can't find the stuff I am apparently **** out of luck according to everybody I've spoken to
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AGA
(@fatihce23) reported
@freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..
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MochaRemedy
(@MochaRemedy) reported
@FreedomMobile employees refuses to help me! I have a cheque from 2017 for MONEY OWED TO ME that I can't use.
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Ryssa
(@WanderingRy) reported
not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand keep away for peace of mind. You value them only until signing contract..
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Jimbob Jones
(@ArcticEidolon) reported
@FreedomMobile I gotta say, your upgrades policy in regard to grandfathered plans is really lacklustre. It means nothing more than a penalty against customers who by definition have been around for quite some time. Is their business not worth retaining? There's a fix...
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AGA
(@fatihce23) reported
@freedomsupport You never helped.. at least 5 time I spoke to you and including your loyalty department.. you are only waste of time...