Freedom Mobile Outage Report in Sooke, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (32%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• WhatWillisIsTlknBout2.0 (@WtWillisTlknBt) reported 4 minutes ago

  @Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26

• CaP (@CarolP_media) reported 6 minutes ago

  Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN

• shay snowflake (@shay_snowflake) reported 7 minutes ago

  @FreedomMobile Excited to cancel my plan with freedom! Can't wait to activate with one of the tons of providers who have the exact same plan and coverage but for half the price!

• doobydude (@doobydude2) reported 10 minutes ago

  @FreedomMobile You need Samsung wearable plans people. Cmon!! Apple sucks

• LeGoatNacho (@LeGoatManinVan) reported 12 minutes ago

  @FreedomMobile any reason why my service is showing as 3G only?

• betty hiam (@hiam_betty89651) reported 12 minutes ago

  @FreedomMobile my payment is due Nov 7. I want to cancel my service. Why do I have to pay Nov bill note in order to cancel??? Is this not pay in advance billing??

• Rick Horn🇨🇦 (@RickHorn72) reported 13 minutes ago

  @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company

• Gursimar Singh (@gursimar114) reported 15 minutes ago

  @FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?

• Shari O'Neill (@ShariONeill12) reported 17 minutes ago

  @FreedomMobile You're harassing my daughter on charges that she does not owe you, you have sent a debt collection agency after her. She has called your reps, they won't listen, she has emailed, no one cares. WTF? DO BETTER!!

• pesz wesz (@deifapero) reported 18 minutes ago

  @FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time