Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 01/29/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ihateclownz2 ihateclownz - Resiliency is my Super Power (@ihateclownz2) reported

    @freedomsupport Thanks. I know you have great phones but iphones are crap.

  • darkoarmy John (@darkoarmy) reported

    @TorontoStar @krushowy @FreedomMobile used to have this service. Can you confirm ?

  • Nowinter2022 Niu D (@Nowinter2022) reported

    @freedomsupport Do we just dial the long distance number ? Anything we need from you guys before making the phone calls (codes,…) ? Thank you . I just wanna make sure there won’t be any issues with billing afterwards. Thanks

  • King_Dera3 👑KING 👑 (@King_Dera3) reported

    @FreedomMobile @FreedomMobile I moved into a basement apartment and I'm struggling with cell singal I can't take a phone call inside the house and my partner who's using a different provider now has rezo issues. What can be done please?

  • SimmerPlourde 🎃 🍁Pløûrdë🍁💀|Špøōkÿ Šęåßøñ (@SimmerPlourde) reported

    @Rootbrian_ @freedomsupport Never said it IS 3G. But this conversation is old now.

  • MotionRoya Roya Motion (@MotionRoya) reported

    @FreedomMobile Please support Iranian women #mahsaamini #مهسا_امینی

  • Shwabbles Shwa Keirstead (@Shwabbles) reported

    @freedomsupport Account login is dead on multiple devices, trying to add add one before an international flight and can’t do anything

  • DennisS13387298 Dennis Simiyu (@DennisS13387298) reported

    @FreedomMobile @FreedomMobile, your customer representative did hang up on me. Worst treatment so far.

  • favoriteroll favoriteroll (@favoriteroll) reported

    @sistermedia @freedomsupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • Jianyong Justin Chen (@Jianyong) reported

    @freedomsupport Called CS line twice today to discuss plan upgrade. Both times after taking to loyalty dept for just one minute, it hang up. So frustrated and next time I call), it will be about closing account and I wish they can actually close my account before hanging up!