Freedom Mobile

Freedom Mobile Outage Report in Sooke, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sooke, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sooke, British Columbia 01/07/2026 03:05

January 07: Problems at Freedom Mobile

Freedom Mobile is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mary_street Mary Street (@mary_street) reported

    On Freedom Mobile - did not get the AB emergency alert today. Anyone else? #freedomsupport #freedommobile

  • MurielJSmith Muriel Smith (Murph) (@MurielJSmith) reported

    @freedomsupport What was wrong with the network yesterday that I couldn't send text messages. Cannot get a straight answer. been with you almost 6 years and ready to change carriers. Getting fed up with reception, etc. Please help

  • avtar_badesha Avtar (@avtar_badesha) reported

    @FreedomMobile No Network in Surrey Newton Area ???

  • AliayahT Ali✨ (@AliayahT) reported

    @FreedomMobile I’m very disappointed in your service!!!!

  • Dylantmby Dylan (@Dylantmby) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Unstable #JFCJustinBieber

  • CanadaPaddles PickleballPaddlesCanada (@CanadaPaddles) reported

    @freedomsupport The network isn't just down?

  • katastrofunk Kat Chambers (@katastrofunk) reported

    @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

  • repkarla13 Monse 💛💛 (@repkarla13) reported

    @TheJUNOAwards @FreedomMobile Bad Reputation I’m voting for #JFCShawnMendes for #JUNOFanChoice Presented by @TD_Canada!

  • vickyfliu vicky liu (@vickyfliu) reported

    @freedomsupport I haven’t had service since yesterday. Did something happen to your network ?

  • abbascalgary Mohammad A. Abbas (@abbascalgary) reported

    @freedomsupport same issue here. no sms going out. Customer service told me it can take upto 5 days to resolve... btw... customer service had no idea that this is network wide with multiple reports... disappointed...