Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 12/14/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport It’s very upsetting. Your staff refuse to do anything and then after saying, “oops sorry” refuse to refund the money despite not providing the service.

  • natalia_faisal Natalia (@natalia_faisal) reported

    Was completely scammed by @FreedomMobile and lied to by their employees with costs that don't exist. Called customer service and they were no help at all. So disappointing.

  • mirairoses Rose 💙💛 (@mirairoses) reported

    @freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport is there a reason why i have no service

  • SteveScho54 Stephen S (@SteveScho54) reported

    @freedomsupport there seems to be no service in the V3E area of Coquitlam, BC. This a general outage or specifc?

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport Ironically though I’m at work at the other end of Hamilton and I have full cell signal right now

  • sungmanitu88 @sungmanitu88 (@sungmanitu88) reported

    I'm suffering my ability to tweet & getting extremely frustrated due to the fact I paid my service provider & yet still being slowed down ! @FreedomMobile

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport That is called poor customer service!

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @FreedomMobile Ripping off customers today. Loaded $150 onto my cell phone. They refuse to activate it due to a glitch on their end. Four hours later, I try to cancel and they refuse to refund. ScamMobile

  • fsmontenegro Fernando Montenegro (@fsmontenegro) reported

    @freedomsupport Yes we did, thanks for the support. It still doesn’t change the fact that advertising “$12/day” but not offering daily packages sounds deceptive to me…