Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 11/27/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rolypolyistaken Roly Poly (@rolypolyistaken) reported

    .@FreedomMobile you guys make it hard to cancel cellphone service on purpose and everyone knows it.

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?

  • Chintan72024830 Chintan (@Chintan72024830) reported

    @freedomsupport disappointed with customer support call. After being freedom mobile customer for 6 years .Starting to find options.

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • judemitnyan Judith (@judemitnyan) reported

    @freedomsupport Hey there! I spoke to 2 customer service representatives tonight about this. The first one told me ot must have been a fraud and 2nd that the offer finished 1 day before I did the transaction! They offered partial compensation for the $30 tab. This is bad faith action.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @shae_brianna @FreedomMobile From what I have been experiencing, the third-party payment processor has been getting hit by cyberattacks on a daily basis. It's brutal, and it sucks, and nothing freedom can do about it. :(

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @4770 @FreedomMobile there's no such thing as unlimited high-speed data in canada on any cellular network.

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @freedomsupport Why are you trying to sell me the iPhone 12 then if you don't support its best feature? And what kind of modern cell company has no idea when they will have 5G? Wow. Just Wow.

  • hornybear0106 bunnybear7280 (@hornybear0106) reported

    @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to