Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 12/27/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • abbeehunter Lorna Haidenger (@abbeehunter) reported

    @freedomsupport I am@on roaming and had no cell service in DeWinton or Okotoks yesterday.

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport @radgod31 Hi Freedom, I received the $50 upgrade package as well 4 someone who has been with Wind/Freedom as a loyal customer I would hope we also get a great rate I can easily go elsewhere but I stay with Freedom out of loyalty & because U R different from the big 3 telcos Thnx

  • yyznaho Naho | ܢܲܗܪܹ̈ܝܢ (@yyznaho) reported

    Is @FreedomMobile down right now? I lost all service :/

  • elfie_dzee 𓂀𝑩𝒖𝒍𝒎𝒂ˣᵒ⨀ ⁷ ♡︎ᴊ.ʟ & ᴍ♡︎ (@elfie_dzee) reported

    @FreedomMobile Your messaging support system is horrible. I can't even activate my new SIM card. I've clicked "I need help" five times now and I got no response with regards to activating my SIM card. Wtf is this!?

  • RichardFHowes Richard Howes 🇨🇦 (@RichardFHowes) reported

    @FreedomMobile iPhone13 sales must be slow.

  • TheConceptBoy Miles Andy Thatch (@TheConceptBoy) reported

    @FreedomMobile And don't you even start with the whole "Oh we're sorry please reach out to support to make things right" because that's exactly how I ended up here in the first place. I remember when support was local and everything was handled with ease.

  • aaronroyce13 Gator (@aaronroyce13) reported

    @freedomsupport I am a customer with you guys and what i want ppl to know is that yes u can technically still have access to the internet if you go over but you guys slow the speed down so much that its hardly usable 256k is not good at all

  • aaronroyce13 Gator (@aaronroyce13) reported

    @freedomsupport why do you guys say you have unlimited data but dont put down that if you go through your monthly data say its 20gb that you guys slow down the internet to worst then dialup. So its really not unlimited is it and that aint right

  • dhindsa__03 XRPman (@dhindsa__03) reported

    @freedomsupport @crisxochitl The connection fee does nothing but line the pockets of this companies executives. Your customers monthly payments to you for your services are what support the improvement of your services.

  • itstylerg2 Tyler, The Creator (@itstylerg2) reported

    @freedomsupport Is the network down? cant seem to use my data & i haven’t gone thru my data yet