Freedom Mobile Outage Report in St-Albert, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St-Albert, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (65%)
-
Phone (19%)
-
Wi-fi (7%)
-
Total Blackout (6%)
-
E-mail (2%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
DaveyDave Moe
(@DaveyDaveMoe) reported
@freedomsupport Hey I'm having account issues, and was hoping you could help
-
Munisha Manocha
(@MunishaManocha) reported
Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)
-
planet sandwich
(@pIanet_sandwich) reported
@FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.
-
sup?
(@spookybish) reported
@freedomsupport Been there, done that, no help. The instant my “tab” is paid off, I’m gone!
-
Valentina
(@Vals_lobo) reported
@FreedomMobile Spoke to the Loyalty dept and wasted an hour on the call where no solution was provided. The agent was so blunt and it seemed though he was happy to close my accounts for good with freedom. Switching over to a different carrier because of this! CASE ID C70962586
-
Adorkable Grizzly
(@AdorkableGBear) reported
@freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.
-
PapaGord
(@audiobeing) reported
Hey @FreedomMobile why have customer service when they are not allowed to help the customer!!
-
Sarah Fullager
(@Peach_Schnapps) reported
@AnthonyLacavera @FreedomMobile Please do! I've been a customer since 2017. The o oh this g o ask is have more availability for service in the kawarthas and beyond. I always lose service past Newcastle
-
jennifer stephens
(@ohnojen) reported
@FreedomMobile Hey how about you address the customer service and not worry about resolutions. Instead assist customers and then worry about this other stuff. Lots of angry people about service and silly policies
-
Nïc Cuntÿ
(@nicolecounty) reported
@freedomsupport No. This was no mistake. He said he cannot help me after speaking less than a minute. He disconnected the call AFTER hearing me say I can’t have my query solved online I have already tried. Shocking service honestly