Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 02/09/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • adeolalatona Adeola (@adeolalatona) reported

    @freedomsupport your ridiculousness is beyond me . I want to upgrade my phone and your agent is insisting on a connection fee for a customer who has been with you for over 3 years.

  • akashn291991 Akash Sharma (@akashn291991) reported

    @freedomsupport Its been a month you guys keep raising tickets but unable to resolve issue and your executive were so rude with me yesterday, I have been showing patience since one month instead of resolving issue he showed me attitude @freedomsupport

  • theFTSguy Red Crow (he/him) (@theFTSguy) reported

    @FreedomMobile And drop that awful, predatory American device protection company you sell on the side. Otherwise, I am happy with plans and services ...

  • ERothdeutsch Ethan Rothdeutsch (@ERothdeutsch) reported

    @freedomsupport my LTE+ speed is hitting highs of only 5mbps all day? And I have full bars and Multiple resets fix nothing even with no apps open or in background using Internet.

  • GeniusFreakman Smart Gambler (@GeniusFreakman) reported

    @freedomsupport -Hello I have lost my phone and am traveling for work to Italy. Got here on the 27th and lost my phone. Had no knowledge about the Twitter support and just found out today so messaging you. Please turn off all data services and will contact you when am back.

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @FreedomMobile when are you planning to launch 5G network in Canada?

  • adeolalatona Adeola (@adeolalatona) reported

    @FreedomMobile your ridiculousness is beyond me . I want to upgrade my phone and your agent is insisting on a connection fee for a customer who has been with you for over 3 years.

  • trippytakes Rohit (@trippytakes) reported

    @freedomsupport From my experience your service was unreliable. Sorry.

  • laxboysmom nevermindSH (@laxboysmom) reported

    Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????

  • SueinDurham Patsy ****** (Sue IRL) 🇨🇦 (@SueinDurham) reported

    @freedomsupport Thanks, I tried that. They ignore emails about wanting to cancel.