Freedom Mobile Outage Report in St-Albert, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Aatish Bhardwaj (@aaybeerocker) reported 8 minutes ago

  @freedomsupport Sorry but I ain’t in that List anytime. This is second time it’s happening. Certainly I would think of switching my network now because I am fed up of these excuses

• ~faiza~ (@omgfaiza) reported 9 minutes ago

  @freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help

• Bryan Valderrama (@bvalderrama) reported 11 minutes ago

  on top of that been locked out of the account despite putting in the correct login into. @FreedomMobile you suck.

• The Scruffs (@The_Scruffs) reported 14 minutes ago

  @freedomsupport been on hold for 2hrs, calls dropped and frankly shambolic customer service while trying to reach customer retention/loyalty before I take 10+ years of business elsewhere.

• Aatish Bhardwaj (@aaybeerocker) reported 17 minutes ago

  Hey @FreedomMobile why you are not providing any offers on my account. There has been significant offers shown on others account but I have not seen with any of them. Please check and provide me with extra 30GB of data as you did to others. I am not happy with your service at all

• Rui Carvalho (@Rui_MP_Carvalho) reported 19 minutes ago

  @freedomsupport you’ve lost a customer today! I’m stuck in Cuba, turned on $8/day service, never got to use it and got charged $100. Your Loyalty Dept. Offers me $30. What an f’ing joke this company is. I’ll make it my priority to tell every about it!!!

• ✨ Twiglymcgee 👾 (@JStoeckl) reported 20 minutes ago

  @FreedomMobile Charging me for a service I didn't even use, then not be able to tell me how much my refund is, and make me wait up to 45 days for the refund (of a charge on a line i CANCELLED) saying, your hands are tied? ******** business are you running?

• ryd3v.eth (@ryd3v) reported 21 minutes ago

  @freedomsupport your website is broken, devices page doesn’t load it’s just blank. I’ve tried multiple networks and devices, browsers 👀

• Mohsin Rizvi, Syed (@MohsinRizviSye1) reported 25 minutes ago

  @freedomsupport i am a freedom customer. I wanted to add one more line, i want to keep the old number. Please advice.

• Satya (@Satya_SRT) reported 25 minutes ago

  @FreedomMobile when I called on your customer care number, they are saying it is not possible to revert back to the previous plan.