Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 01/01/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Discharger007 discharger (@Discharger007) reported

    @FreedomMobile St. John's, NL taken from Signal Hill

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile my husband is still waiting for a manager to call about his bill. Freedoms customer service is bad. The only reason we can’t leave them is because they would charge for cancelation.

  • kmiddley Kirsty Middleton (@kmiddley) reported

    Hey @FreedomMobile, you can stop asking me to become@a customer again, I left the country almost a year ago! And I already unsubscribed from your emails once!

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport A lot of song and dance. I’ll wait to see any results. The runaround just to get basic service from @FreedomMobile is ridiculous.

  • Kellryth Kelryth 🇨🇦 (@Kellryth) reported

    @DOPEboyTHC @freedomsupport wow, my first outage in what 5 years I think. Or maybe I just keep missing it. I had more outages with bell mobile than I do with Freedom. I can't comment on any other mobile company.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @freedomsupport , does network adjust the time for daylight savings, or is that me manually doing it? Up early for a swim meet so many not enough coffee yet, but I seem to remember the time just automatically updating?

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @FreedomMobile Just the worst company to deal with. Their parent /sister company, #ShawMobile, is just as sleazy. If your #cellphone account is with either run to damn near any other #mobility carrier. Like dealing with the worst used car salesmen ever. @ShawInfo

  • Carmino8 Carmen Carpino (@Carmino8) reported

    @freedomsupport still not working properly!!

  • ZenHeathen ZenHeathen 🌻💙💛 (@ZenHeathen) reported

    @freedomsupport Looks like I'm back. Thanks anyway. Always good customer service with Freedom, I always recommend you on that metric.