Freedom Mobile

Freedom Mobile Outage Report in St-Albert, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St-Albert, Ontario 10/27/2025 22:00

October 27: Problems at Freedom Mobile

Freedom Mobile is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jrxomj juniorˣᵒ (@jrxomj) reported

    @TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @freedomsupport if my safety is your priority you shouldn't need more than 24hrs but you took 1 week and now you are extending it for another week ignoring the incident that happened to me last time and I wasn't able to use my phone to call the hospital while I m next to my daughter!

  • mmcksmith Megan Smith (@mmcksmith) reported

    @freedomsupport Please make esim work or don't offer it. I'm now out a phone because the QR generated doesn't work (others do) but my old phone is deactivated. So I have to go into a store. In COVID wave#3. Thank you so much. I'm so glad I tried this.

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @MKQTR4 @FreedomMobile @TheJUNOAwards that she can't use her phone in case of an emergency so my life and my daughters are in jeopardy in case I need to call for help I m super disgusted

  • _siddharthshah Siddharth Shah (@_siddharthshah) reported

    @FreedomMobile - I am having hard time with the customer care service. I have been told at store that activation fees will be waived off after talking to customer care but no one is listening. I trusted your store and now it is going nowhere. Can someone help ?

  • garnetwood I am Liberal. Hear me roar. (@garnetwood) reported

    @freedomsupport I don't know how to DM but service is back anyhow when Fort Erie power came back on.

  • ganjaginga S (@ganjaginga) reported

    @FreedomMobile the WORST phone company ever

  • chaern2 chaern (@chaern2) reported

    @freedomsupport I won't use my freedom mobile account for half year. how can I cancel my account or keep it in a low price?

  • badsquishy86 Nicholas Burke (@badsquishy86) reported

    @freedomsupport Let's be real, there's a higher chance of you being owned by Rogers than Shaw giving a crap about Ontario. Freedom is a western company now. If I want 5G I'll have to switch providers.

  • SanchezJusely J-U-S (@SanchezJusely) reported

    @TheJUNOAwards @justinbieber @FreedomMobile bad day I vote for #JFCJustinBieber