Freedom Mobile outages and service status in St-Albert, Ontario

Problems in the last 24 hours in St-Albert, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St-Albert, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Mikla (@RandyMikla) reported 6 minutes ago

  Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold. #FreedomMobile @FreedomMobile

• 
  Farhan Z (@Far4Truth) reported 9 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Purna Kumal (@kumalpurna1) reported 9 minutes ago

  You guys have the worst service @FreedomMobile, I tried to switch from Rogers to your carrier, no. was not even ported to Freedom, I went to the store, they also cancelled the service after 6 days and you guys already deducted my $88.48 from my auto payment. Are you refunding?

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 12 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  Saint Chirp (@SaintChirp) reported 14 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  Javi Medina (@javiermedina15) reported 15 minutes ago

  @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

• 
  Sue Lovely Terrio (@LovelyTerrioS) reported 15 minutes ago

  @FreedomMobile data continues to fail in home area and roaming, also the log in via the app is challenged

• 
  Maro (@badboylex_) reported 15 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Ricardo Delgado (@richardlights3) reported 18 minutes ago

  @FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled

• 
  David Barnwell (@lifeOfBarney) reported 18 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN