Freedom Mobile

Freedom Mobile Outage Report in St. Albert, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Albert, Alberta 05/12/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near St. Albert, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jimcooke Jim Cooke (@jimcooke) reported

    @jimbugg @FreedomMobile I hope you pick a better network. Sometimes you get what you pay for unfortunately. Hope you are ok and the emergency is over.

  • sungmanitu63 @sungmanitu63 (@sungmanitu63) reported

    I decided to stay with my current service provider @FreedomMobile At this point it doesn't make sense to switch as I just want to ride out my contract & it's too expensive for me to pay my tab on a very expensive phone. Besides, I don't plan on being here forever. I want freedom

  • RandaAlhussain Randa Alhussain (@RandaAlhussain) reported

    @FreedomMobile #freedommobile I have called freedom mobile yesterday after noticing that my bill jumped from $45.20/month to $73/month I asked them for money back since I have never consented to have this service and the guy told me that this isn’t an option to get my money back

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • hirpara3 Satya (@hirpara3) reported

    @FreedomMobile In Ponoka, AB it's always roaming. Please fix the issues.

  • yako_yani Yani Yako (@yako_yani) reported

    @FreedomMobile You mean 🔵signal / NO signal 🟠

  • Bunnuunuu Bunny (@Bunnuunuu) reported

    @FreedomMobile wtf? we are literally in the worst part of the pandemic and parents are scared to death.

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport Instead of telling us how to contact you, which we already did, can you help her get the phone started immediately.

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile such a **** phone company. Data doesn't even work just outside the GTA pathetic company