Freedom Mobile Outage Report in St. Albert, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (36%)
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Total Blackout (10%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near St. Albert, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Spruce Grove |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Kim TallBear
(@KimTallBear) reported
from
Edmonton, Alberta
@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Xris
(@chrifraser) reported
from
Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
from
Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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DRC Newell
(@KingDRC) reported
Joining @FreedomMobile cost me my FREEDOM want to go back to @RogersMobileCa but Freedom stole my ROGERS SIM!!! Also don’t. Wanna pay activation fee for my mistake? @RogersMobileCa plz help!!!
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Savan Trada
(@SavanTrada) reported
@FreedomMobile Worst service ever! I pre-ordered iPhone 12 pro on 17th of October, still I haven’t got any reply from anyone! It’s been more then a month now! Shame on you @FreedomMobile
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Jamie Carter
(@jamiecarter8765) reported
@FreedomMobile Stay away from Freedom if you're in the Niagara region it's services suck bad
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Elliot Friedmans beard R.I.P.
(@scomo44) reported
@freedommobile worst customer service ever. Went back to @telusmobility due to your lack of coverage, as did my son, and all we need is a port released. You have botched it twice, & now we r on hold for the 3rd time trying to get yr tech clown to figure it out #brutal #joke
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James
(@highmito) reported
from
London, Ontario
@FreedomMobile its astonishing how terrible your coverage is... after all these years... just give up... you are terrible
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sweeT
(@Aniime_cutiie) reported
@FreedomMobile has the worst customer service , I really need to leave !🤮
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O'Neill Adam
(@ONeizy) reported
@FreedomMobile what’s the deal with not allowing existing customers to switch to better plans that are only for new activations? Where’s the customer retention in that logic?
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Clusterplucking
(@clusterplucking) reported
.@FreedomMobile I've been with your company for 5+ years and I want a new phone. Your staff refuse to help me over a dollar difference. Is that really how you do business?
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Brennen
(@brennenkovic) reported
@freedomsupport your credit check system is completely broken. Tried to become a customer and was denied. I have good credit and pay all bill on time. I have read people with 800 credit score being denied. Maybe its a blessing I wasn't able to sign up with you @FreedomMobile
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Bonnie Blair416
(@BonnieBlair416) reported
@freedomsupport Can hardware affect text messages with an iPhone 6? Tried everything else to fix not being able to send messages