Freedom Mobile

Freedom Mobile Outage Report in St. Albert, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Albert, Alberta 02/19/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near St. Albert, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • omgleche leche 🇵🇭 (@omgleche) reported

    @freedomsupport hi! I am experiencing issues with my US one time pass. I fly home soon so I’m feeling desperate to resolve this😭

  • CharlieCurrie Charlie Currie (@CharlieCurrie) reported

    @freedomsupport Yeah, well they aren't helping out very much. I've tried in two Twitter accounts and a Facebook messenger. I keep getting robots. Really stupid robots.

  • James05976664 James (@James05976664) reported

    @freedomsupport Shaw mobile hotspot is supposed to be accessible via Freedom Mobile and has been, but now it's asking me to sign in. What's going on?

  • MattOnDemand Matt Fraser (@MattOnDemand) reported

    @AnthonyLacavera @FreedomMobile Please let this happen. As a @FreedomMobile customer since the #WindMobile days, this company needs someone who is willing to invest in its future.

  • Scotty_McQ Scott (@Scotty_McQ) reported

    @freedomsupport is there any known website issues right now? I can't seem to log in. I've tried on a few different devices and it's just stays on the loading orange login spinning circle

  • sarheidari Pippenpadlopsicopolis (@sarheidari) reported

    @FreedomMobile has the worst customer service and is the worst provider. they are not responsible for the bugs in their system and will charge YOU for it. please save your time and money and don't ever choose them. #freedommobilesucks

  • p8r8s p8r8s (@p8r8s) reported

    Hi @freedomsupport I’m permanently moving from Canada to UAE (Dubai). And I want to keep my mobile phone number for 2FA etc. I’ve been told your $99 prepaid plan would be an interesting option. If I transferred to it, would my phone work in UAE (or do you have network partners)?

  • pIanet_sandwich planet sandwich (@pIanet_sandwich) reported

    @FreedomMobile Freedom has terrible coverage and terrible customer service

  • public_ab ABTeacher4PublicEducation. (She/her) (@public_ab) reported

    @freedomsupport I’ve DMd you, but have little hope things will change. What needs to change is clearly your systems and training of employees. It’s been a huge mess that has cost me so much time and no resolution. Moving is stressful enough, then not have internet I was promised by your staff.

  • ShireenJ Shireen Jeejeebhoy (@ShireenJ) reported

    @freedomsupport Not roaming, support for the @thelightphone is what I was talking about.