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Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edmonton come from postal codes T6W and T5J .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

CityProblem TypeReport Time
Edmonton Internet 4 hours ago
Edmonton Internet 26 days ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • cyberaga
    Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik
    Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • ChattyGirlMedia
    Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RhodaTsui
    Rhoda Tsui (@RhodaTsui) reported

    @freedomsupport Hi, I canceled my ac back in early 2018 and suddenly two months ago I got a bill saying that I owed an equipment and now get a bill of $60. I told the CS lady that I returned everything back then, but then they asked me for the paper receipt from early 2018! Pls help.

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

  • Jasmind65482937
    JB (@Jasmind65482937) reported

    @freedomsupport I had the worst experience ever with freedom. The agents on whatsapp have no idea about plans. No rainchecks even if the mistake was of freedom agent. Terrible terrible experience. #freedommobilesucks

  • Rootbrian_
    GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @iamgroot11 @FreedomMobile I never expected it the day the other carriers announced it. These things take time, even decades, to even launch a new set of equipment and frequencies. Rogers, telus and bell got theirs up and running 10 years ago, and then made an announcement, and activated it a month later.

  • LalliSunny
    Blacksunshine93 (@LalliSunny) reported

    @freedomsupport I have groups of 12+ people and it doesn't work. I have a Note20 Ultra 5G running android 11

  • KaitoCase
    . (@KaitoCase) reported

    I reccomend everyone to leave @FreedomMobile terrible service and they treat their customers with no respect

  • MintOwls
    Lanie (she/her) (@MintOwls) reported

    Usually @FreedomMobile has fantastic customer service, but today was not good! Told the person what phone I wanted to get right off the bat… spent 30 minutes trying to set up the new phone and plan, had to MESSAGE a live agent while on the phone (was directed to)…

  • KWalls15
    Kaeden Walls (@KWalls15) reported

    @FreedomMobile My service has been down since last night whyyyy

  • djandymurphy
    DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Hey! The hosting provider responded to my take down request pretty sharpish so that site should now be gone.

  • LalliSunny
    Blacksunshine93 (@LalliSunny) reported

    @freedomsupport why don't you support group texting. I need this feature for work and no one told me it isn't a feature. Wtf am I gunna do with this trash service if I can't use it for the purpose i need it for?