Freedom Mobile Outage Report in Edmonton, Alberta
Why is my Freedom Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W and T5J .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (32%)
- Total Blackout (5%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 19 hours ago |
|
Edmonton
|
Internet | 26 days ago |
|
Edmonton
|
Internet | 1 month ago |
|
Edmonton
|
Internet | 1 month ago |
|
Edmonton
|
Internet | 1 month ago |
|
Edmonton
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Travis Boychuk (@cyberaga) reported from Edmonton, Alberta@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Arik Krause (@KrauseArik) reported from Edmonton, AlbertaAnybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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jer (@TerribleTongue) reported@freedomsupport Is a joke no customer service 👎👎👎
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redsky (@banboon6) reportedWas not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz
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walterlow (@walterlow) reported@FreedomMobile the easiest thing to do on a website, should be to update your credit card for billing. Extremely unhelpful when the instructions from support are wrong. Then you end up in the hell of customer support and there is no effective way to communicate your frustration.
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DSH (@dsmithhayes) reported@StewKlazinga @FreedomMobile trust me there are some techs freaking ******** out right now trying to resolve this
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The Real MVP (@mattvanp) reported@FreedomMobile Too bad it doesn't work in chatham Kent
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4 (@kingjgotitt) reported@Husssrr @FreedomMobile I’m gonna leave them still I should be paying Fido that or even Rogers plus the service sucks
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Yapatooots (@yapatooots) reportedHey @FreedomMobile, I don't have any signal in subway station today. Are you guys not offering that service anymore?😑
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Morimori 🐯 The Next, Yeet! (@Wingalpha) reported@freedomsupport good morning I noticed I havent had signal in some subway stations. Is there mainteinance going on ?
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winging it (@RN_winging_it) reported@FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?
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Andrew (@formula_21) reported@freedomsupport I kept getting 503 errors saying it was unavailable but literally right after I sent this it worked on a refresh lol, but thanks.