Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5K and T6T.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Edmonton, Alberta 03/10/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Fort Saskatchewan.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AggamPurba Aggam Purba (@AggamPurba) reported

    @FreedomMobile Hi Freedom, Yesterday I went to one of your stores, to get a new device but I had to experience poor customer service 🥺. I badly needed the phone.

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport You can check your customer service with the information on my file to know

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Cell service is down again in new tecumseth Ontario. What is the issue with these frequent outages?

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @freedomsupport As discussed on DM, the order, surprisingly, could not be located on Freedom's system. This was not what we expected and unfortunately, seems no resolution feasible.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport I got the same security code text as the previous day when I was in store. Didnt think much about it thinking its a “bug” or some delay in the system. Shortly after I notice I dont have service at all, trying to login into various apps all locked out.

  • rganong ray ganong (@rganong) reported

    @freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.

  • DREmilare DREmilare (@DREmilare) reported

    @freedomsupport hi, I’m trying to get e-sim on your website but I’m not getting any response. Can you help with that?

  • amouneer Ahmed Abouelnour (@amouneer) reported

    @FreedomMobile worst service ever seen

  • twinkytwoyou twinkytwoyou (@twinkytwoyou) reported

    @FreedomMobile YOUR call centre! 10 calls are reprehensible! YOU need to correct now and fire & clean house.Can tell you this, in business had anybody talk like that they’ll be fired in less than half of a second. Fix this! .#cRtc #reprehensible #livid

  • Jamevenchy Jamesvenchy (@Jamevenchy) reported

    @blogTO Idiotic freedom mobile. **** reception and now **** covid flaunting @FreedomMobile