Freedom Mobile outages and service status in Edmonton, Alberta
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 4, 9:57 PM EDT.
- Internet (100%)
The latest reports from users having issues in Edmonton come from postal codes T6W .
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
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Internet | 5 days ago |
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Edmonton
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Internet | 1 month ago |
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Edmonton
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Internet | 1 month ago |
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Edmonton
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Internet | 1 month ago |
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Edmonton
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Internet | 1 month ago |
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Edmonton
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta@freedomsupport unable@to make any 1-800 calls can someone please help
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Arik Krause (@KrauseArik) reported from Edmonton, AlbertaAnybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Kim TallBear (@KimTallBear) reported from Edmonton, Alberta@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
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Xris (@chrifraser) reported from Edmonton, Alberta@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Travis Boychuk (@cyberaga) reported from Edmonton, Alberta@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Amy McNeil (@amylauren3) reported from Edmonton, Alberta@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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Javi Medina (@javiermedina15) reported@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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mistassixbulletsappears (@orobichan420) reported@FreedomMobile DO SOMETHING ABOUT YOUR INTERNET SERVICE OUTAGE
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bikku (@bikku88) reported@FreedomMobile hello anyone out there as I have to change the service
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mystofrealm (@mystofrealm) reported@FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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Andrew Brlic (@AndrewBrlic) reported@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat
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Stephanie the alchemist (@Stephdalchemist) reportedUsually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?
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Maro (@badboylex_) reported@FreedomMobile bro you guys have the worst customer service ever wtf