Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Edmonton, Alberta 03/04/2026 21:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Fort Saskatchewan.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _JaylenRoberts JaylenRoberts (@_JaylenRoberts) reported

    @FreedomMobile worst phone service ever, lawyer up

  • Stewmeak Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @FreedomMobile How’s does full bar LTE get me zero online reception. Will be ending this terrible service in a few months thankfully

  • LeGoatManinVan LeGoatNacho (@LeGoatManinVan) reported

    @FreedomMobile any reason why my service is showing as 3G only?

  • CarolP_media CaP (@CarolP_media) reported

    Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN

  • Slaterandsons BOOMSHAKALAKA🇨🇦 (@Slaterandsons) reported

    @FreedomMobile . @FreedomMobile your call centre employees are as useless helping a paying customer as a three dollar bill. And your branches are just as useless can’t help with freedom internet what a joke

  • youaregonee C✨ (@youaregonee) reported

    @FreedomMobile I have been trying to text your costumer service on WhatsApp but no one is replying

  • kaivlr__ 시은¹ᐟ (@kaivlr__) reported

    @sorrowfulhappi @FreedomMobile damn, i can't even see it

  • GTM618 Gamer Graham (@GTM618) reported

    @aceofhertz @FreedomMobile But the thing is we have had freedom since 2014 and these phones since 2023. Wife never got the message only i did. But nothing beforehand to advise. Plus even their tier 2 support claimed they had no idea. Claimed it was phishing but there was no link and no number associated

  • dbhoops_ Devi (@dbhoops_) reported

    @FreedomMobile can’t have the worst customer service if you can’t get hold of anyone…

  • timmerman0921 Lyta (@timmerman0921) reported

    @FreedomMobile hi I need help I can't receive any incoming calls