Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5X, T6G, T5J and T6R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Edmonton, Alberta 12/16/2025 22:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

  • rubieberauhl Ruby - HOLD ON 🏍️ (@rubieberauhl) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Support #JFCJustinBieber

  • iam_prophett Prophett (@iam_prophett) reported

    @FreedomMobile I am utterly disappointed and disgusted with your customer service. #freedommobile

  • digitalhomeca Digital Home Canada (@digitalhomeca) reported

    Warning. My daughter was scammed into typing #2030 on her cell phone and was charged $4.99 by @FreedomMobile. This scam has been ripping Canadians for over 8 years because @Bell Rogers & Telus continue to make money everytime. Sad but true. Solution: DON't use shortcodes at all

  • followTrinity Trinity Daniels (@followTrinity) reported

    Don't get @FreedomMobile. When your 10gbs are done, they slow down the internet way too much. I can't load basic pages, or any social media apps. Very sad. Anybody know of a real unlimited data company? Even if they do reduce speed, as long it isn't as much as @freedomsupport

  • StmakMa Steve Ma (@StmakMa) reported

    @FreedomMobile Freedom is the most unreliable and inconsistent network I've ever had. Big mistake switching to them. Many dead spots and are charged roaming fees when in Freedom area. Don't waste your money. You get what you pay for. Freedom is crap!!!!

  • apostrophewreck The Apostrophe Wrecks (@apostrophewreck) reported

    @freedomsupport And yet still no help at all. Ok...my move.

  • strikerita Vancity Roma (@strikerita) reported

    @FreedomMobile Hey freedom I can't login to my account? Just wondering if your site's down?

  • abardyn71 Andrew Bardyn (@abardyn71) reported

    @freedomsupport Why is my service off, when im under my credit limit?

  • carmikristin Carmi Biason (@carmikristin) reported

    @freedomsupport hi - is there something wrong with the network? Can't seem to receive or make calls.