Freedom Mobile Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T6W, T5K and T6T.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Edmonton, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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ashley ∞
(@ashmeloche) reported
@freedomsupport What do you call a customer without service? Upset
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𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣
(@miken32) reported
@freedomsupport I just upgraded my kid's plan to Freedom 2GB online. Site said that "new and existing customers" get bonus data, but the fine print says it doesn't apply if I change plans online? Seems kind of dumb, can we fix that so he gets the bonus data?
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Matt Flindell
(@flinner30) reported
Hey @FreedomMobile how about you take some of your marketing budget and hire more support staff? You guys are just awful and I regret switching from @TELUS.
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Rebecca Johnson
(@rebeccaj63) reported
@freedomsupport I need to cancel my moms phone as she is deceased. Contact?
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Matt Flindell
(@flinner30) reported
Maybe work on your network coverage too. Incoming calls are going right to voicemail. @freedomsupport.
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What's The Real Cause?
(@rootcauseteam) reported
@freedomsupport I have nationwide, but not freedom here. Tower penetration doesn't seem to be an issue
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TC
(@NaturallyTC) reported
@freedomsupport Having the worse experience with your “customer service” department. Everybody is quoting policy and nobody is helping. After being with you for 6YEARS the least they could do is help without me having to kiss their ***.
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AvaMaria.Kerš
(@AvaMariaKers) reported
@freedomsupport when your agents mention to one customer on the plan to wait to upgrade for this deal and not the other. Stuck with paying $122 compared to my original $65. People make sure to ask more than one agent because these guys are sneaky and literally say you to bad.
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Duffy Monaghan
(@Outdoor_Easy) reported
@freedomsupport No. Lol. I don’t want to pay more money at all. I want a broader network where my freedom data works outside of Ottawa. That would be what I’m after.
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Euroroxy
(@Euroroxy) reported
@freedomsupport can you help with home internet setup. Router is flashing green then orange and back to green