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Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edmonton come from postal codes T6W and T5J .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

CityProblem TypeReport Time
Edmonton Internet 2 days ago
Edmonton Internet 28 days ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago
Edmonton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • amyna_mysha
    Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • ChattyGirlMedia
    Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • cyberaga
    Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik
    Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • DiegoEduRangel
    Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • amylauren3
    Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • chrifraser
    Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kami_007x
    CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • Ferhaze
    Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst

  • kami_007x
    CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • kami_007x
    REBOUTE GUILLIMAN (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • kami_007x
    CONSTANTINE VALDOR (@kami_007x) reported

    @FreedomMobile Y’all are the worst internet service providers in Canada.

  • northaldren
    Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • AnnB03
    Ann Brocklehurst (@AnnB03) reported

    @FreedomMobile my home internet experience is turning into a disaster. the modem setup did not work and no technician has contacted me as I was promised. If this is not resolved by the end of the day, you've lost a customer

  • northaldren
    Hon. Name cannot be blank (@northaldren) reported

    Hey @FreedomMobile why am I barely getting 20mbps on a full bar 5g connection? Is your back haul that bad?

  • Ferhaze
    Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst

  • Ferhaze
    Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst