1. Home
  2. Companies
  3. Freedom Mobile
  4. Edmonton, Alberta
Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edmonton come from postal codes T6W , T5K , T5J and T6T .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton, and Fort Saskatchewan.

CityProblem TypeReport Time
Edmonton Internet 24 days ago
Edmonton Internet 29 days ago
Edmonton Internet 29 days ago
Edmonton Internet 29 days ago
Edmonton Internet 29 days ago
Edmonton Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • cyberaga
    Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • ChattyGirlMedia
    Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • KrauseArik
    Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • beingSmarttt
    IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

  • sungmanitu2020
    SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario

    @freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.

  • beingSmarttt
    IamBrand (@beingSmarttt) reported

    @FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service

  • BlueSolsticeYT
    BlueSolstice (@BlueSolsticeYT) reported

    @FreedomMobile hey guys, I'll be moving to Sudbury in a couple of months for school. Last time I went there I realized that I did not have signal there. I've been with you guys for around 10 years of not longer and honestly I do not want to change my providers.

  • YuriStoyanov
    Yuri Stoyanov (@YuriStoyanov) reported

    @FreedomMobile When is 5G actually coming to your network?

  • Paquistino
    Paquistino (@Paquistino) reported

    @FreedomMobile Please explain how your $0 down 16GB plan works. I understand the 12 Pro Maxes are on backorder. Your associates in two different locations are saying that they cant guarantee me and my wife the phones when they come in. then why am i paying for it in the plans??

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind. I am existing customer having 2 lines.. I will close both.. Be careful they consider you as customers till signing contract. Then you mean no value to them.

  • machavielli
    The Last Yonko (@machavielli) reported

    @ZizouZaahid @Fidomobile That's why I left Fido. I was a loyal customer for 8 years and never got any good plans or deals with them. I took my money to @FreedomMobile and been happy ever since. Just got a iPhone 12 at $0 with my previous balance waived off.

  • JxSerendipity
    🤍ᴮᴱKaz⁷🤍 (@JxSerendipity) reported

    @CricketMedicine @FreedomMobile $0 upfront, $0 tab. You do have to stay with them for 2 years though. But that's no problem for me.

  • Sinead09487728
    Sinead (@Sinead09487728) reported

    @FreedomMobile I ordered two phones. One was free, one I paid for. The free one arrived and the one I paid for never arrived. Money taken from my account. CX service told me phone is no longer in stock and I cant change to a phone that is in stock? 'To just wait it out' the worst!!