Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5X, T6G, T5J and T6R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Edmonton, Alberta 12/18/2025 12:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.

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City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kelownagurl 🇨🇦 Barb aka Kelownagurl 😷💉💉 (@kelownagurl) reported

    @ride_rd @FreedomMobile Good to know. I switched to Public Mobile a month ago and have been very happy with it so far, despite it being a 3G network. half the price of Telus too.

  • RantingCanadian Darryl J. Woytkiw (@RantingCanadian) reported

    @FreedomMobile Problem isi would never pay what you charge for services given your poor coverage and unreliable services About 6 people I work with are with you and I was years ago Dropped calls even in the city, poor service and hardly work out site the City Virgin Bell Telus and Rogers work

  • Charlot31041072 🌈🇨🇦🍁Mocha 🍁mom -Charlotte 🇨🇦✌️ (@Charlot31041072) reported

    @FreedomMobile But can’t run G5 network 🙄🙄🙄

  • MayankY11 Mayank Y (@MayankY11) reported

    @FreedomMobile 1/2..I bought a phone outright from a Freedom store, without a connection. And now Freedom is trying their best to not unlock that phone. Have spoken to atleast 5 cust. care reps and everyone gives a different solution which were proven wrong later.

  • 1ncredulous L. C. H. (@1ncredulous) reported

    @FreedomMobile Charging me twice a month the past 3 months now saying I'm over my limit. Impossible, I'm on home wifi mostly, plus proof on my phone how much network data I use not even close! #freedommobile

  • sanuzi sanuzi (@sanuzi) reported

    @freedomsupport how do i disable my voice mail greeting? i don't want any greeting. it seems like i cant do it. even when i make my greeting inactive, there's still one when someone calls my number. please help

  • pblagojevic Predrag Blagojevic (@pblagojevic) reported

    Hi @FreedomMobile, yesterday I purchased a 6mth prepaid plan and just today learned that your network doesn't cover even the very urban neighborhood of Steveston in Richmond, BC. Is it possible that there is no cancellation/refund available?

  • Silntdesigns Dianne Robinson (@Silntdesigns) reported

    @freedomsupport Since 10am yesterday service has been sporadic at best, dropped calls and lost service. Tried calling the tech dept 10xs, waiting 10-15mins, then call gets dropped. What the HELL is going on?!!!!!!!!!!!!!!!!!!!!

  • NiceSegue 🇨🇦Nice Segue🍁 (@NiceSegue) reported

    Anyone else @freedomsupport having problems with your @FreedomMobile phone service in Toronto today?

  • chisomilokah Chisom Ilokah (@chisomilokah) reported

    @freedomsupport what is going on with your network lately. Been losing service in areas where I typically have service. Is there a current problem I should be aware of?