Freedom Mobile outages and service status in Edmonton, Alberta

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Full Outage Map

Freedom Mobile generated 1 outage signal in the last 24 hours around Edmonton, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 28, 2:27 AM EDT.

Internet (100%)

The latest reports from users having issues in Edmonton come from postal codes T6W .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Edmonton	Baseline
Apr 27, 4:20 AM EDT	0	0	0
Apr 27, 4:40 AM EDT	0	0	0
Apr 27, 5:00 AM EDT	0	0	0
Apr 27, 5:20 AM EDT	0	0	0
Apr 27, 5:40 AM EDT	0	0	0
Apr 27, 6:00 AM EDT	0	0	0
Apr 27, 6:20 AM EDT	0	0	0
Apr 27, 6:40 AM EDT	0	0	0
Apr 27, 7:00 AM EDT	0	0	0
Apr 27, 7:20 AM EDT	0	0	0
Apr 27, 7:40 AM EDT	0	0	0
Apr 27, 8:00 AM EDT	0	0	0
Apr 27, 8:20 AM EDT	0	0	0
Apr 27, 8:40 AM EDT	0	0	0
Apr 27, 9:00 AM EDT	0	0	0
Apr 27, 9:20 AM EDT	0	0	0
Apr 27, 9:40 AM EDT	0	0	0
Apr 27, 10:00 AM EDT	0	0	0
Apr 27, 10:20 AM EDT	0	0	0
Apr 27, 10:40 AM EDT	0	0	0
Apr 27, 11:00 AM EDT	0	0	0
Apr 27, 11:20 AM EDT	0	0	0
Apr 27, 11:40 AM EDT	0	0	0
Apr 27, 12:00 PM EDT	0	0	0
Apr 27, 12:20 PM EDT	0	0	0
Apr 27, 12:40 PM EDT	0	0	0
Apr 27, 1:00 PM EDT	0	0	0
Apr 27, 1:20 PM EDT	0	0	0
Apr 27, 1:40 PM EDT	0	0	0
Apr 27, 2:00 PM EDT	0	0	0
Apr 27, 2:20 PM EDT	0	0	0
Apr 27, 2:40 PM EDT	0	0	0
Apr 27, 3:00 PM EDT	0	0	0
Apr 27, 3:20 PM EDT	0	0	0
Apr 27, 3:40 PM EDT	0	0	0
Apr 27, 4:00 PM EDT	0	0	0
Apr 27, 4:20 PM EDT	0	0	0
Apr 27, 4:40 PM EDT	0	0	0
Apr 27, 5:00 PM EDT	0	0	0
Apr 27, 5:20 PM EDT	0	0	0
Apr 27, 5:40 PM EDT	0	0	0
Apr 27, 6:00 PM EDT	0	0	0
Apr 27, 6:20 PM EDT	0	0	0
Apr 27, 6:40 PM EDT	0	0	0
Apr 27, 7:00 PM EDT	0	0	0
Apr 27, 7:20 PM EDT	0	0	0
Apr 27, 7:40 PM EDT	0	0	0
Apr 27, 8:00 PM EDT	0	0	0
Apr 27, 8:20 PM EDT	0	0	0
Apr 27, 8:40 PM EDT	0	0	0
Apr 27, 9:00 PM EDT	0	0	0
Apr 27, 9:20 PM EDT	0	0	0
Apr 27, 9:40 PM EDT	0	0	0
Apr 27, 10:00 PM EDT	0	0	0
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

City	Problem Type	Report Time
Edmonton	Internet	2 hours ago
Edmonton	Internet	23 days ago
Edmonton	Internet	2 months ago
Edmonton	Internet	2 months ago
Edmonton	Internet	2 months ago
Edmonton	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

Arik Krause (@KrauseArik) reported 2 minutes ago from Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
Amy McNeil (@amylauren3) reported 8 minutes ago from Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
Andrew d. (@Werdnah) reported 9 minutes ago from Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
Ashley Sexsmith (@ChattyGirlMedia) reported 11 minutes ago from Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
Travis Boychuk (@cyberaga) reported 22 minutes ago from Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
Kim TallBear (@KimTallBear) reported 43 minutes ago from Edmonton, Alberta
@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
Miss...🌚 (@amyna_mysha) reported 46 minutes ago from Edmonton, Alberta
@freedomsupport I need help with my account
Insane_But_Not_Alone (@InsaneNotAlone) reported 48 minutes ago from Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
Andrew d. (@Werdnah) reported 48 minutes ago from Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
Xris (@chrifraser) reported 53 minutes ago from Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
Diego Eduardo (@DiegoEduRangel) reported 55 minutes ago from Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
Andrew d. (@Werdnah) reported 56 minutes ago from Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Juliette (@Juliettemvp) reported 5 minutes ago
@FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.
the other KC (@iamtheotherkc) reported 7 minutes ago
Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
HA (@achauuu) reported 10 minutes ago
5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
liyahcove🦋 (@Aliyah71957449) reported 10 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
liyahcove🦋 (@Aliyah71957449) reported 11 minutes ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Derek Smith (@derek8128) reported 12 minutes ago
Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
David bristow (@Davidbr14133727) reported 19 minutes ago
@FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month
Wil Boucher (@BoucherWil98675) reported 20 minutes ago
@FreedomMobile is service down for Vancouver internet?
Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 21 minutes ago
@FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.
Spike (@HeyimSpike) reported 22 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?