Freedom Mobile

Freedom Mobile Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5Y, T6V, T6G and T6P.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Edmonton, Alberta 07/25/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • KimTallBear Kim TallBear (@KimTallBear) reported from Edmonton, Alberta

    @apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Cubby1412 Cubby (@Cubby1412) reported from The Beaches, Ontario

    I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

  • kiaalessia alessiaa 🫶🏼 (@kiaalessia) reported

    @FreedomMobile is the worst phone company out there… if you are looking to switch please beware of them. Pay the extra money for quality service and quality customer service. They can’t help you with anything ever.

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile ...1 more thing. We're no longer their customer and will never choose to be again! Beware of this scam!!!!

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

  • originaljcl Dutty Boukman (@originaljcl) reported

    Esim options are terrible for Canadians. Like even the new @FreedomMobile ones... $30 for 5GB, stinky.

  • Sheltoxic 𓂆 Sheltox.bsky.social (@Sheltoxic) reported

    @FreedomMobile is your website account service down? I login through the app but it doesn’t show any of my lines or services.

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no rep accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no one accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile U couldn't resolve my technical issue. I had no service. Your team said you couldn't fix it. I had to port out. I try to return my device and now all the sudden you wont let me return it, even after you told me I could return my iphone @CBCNews @cbcmarketplace

  • AkiraSpectrum AkiraSpectrum (@AkiraSpectrum) reported

    @FreedomMobile You couldn't resolve my technical issue. I had no cell service. Your team said you couldn't fix it. I had to port out. I try to return my device and now all the sudden you wont let me return it, even after you told me I could return my iphone13 #freedommobile