Freedom Mobile Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T6W.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Edmonton, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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benche
(@scampi01_gmail) reported
@FreedomMobile The chat is not working today.
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ChrisW
(@ChJWo) reported
@freedomsupport Yes, but as an existing customer looking to BYOP and upgrade the plan on an existing line - I'm better off switching the line away from Freedom and coming back as a "New Customer/Line" to save that money. No reward for a loyal customer to keep an existing line...this is my point.
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benche
(@scampi01_gmail) reported
@freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.
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Angela Onuora
(@angelaonuora) reported
After escalating a billing issue I just spoke to a so-called manager from @freedomsupport @FreedomMobile who was so dismissive and rude. This cannot be the best customer care or highest level of escalation you have to offer.
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Paul
(@ChiefHubbaBubba) reported
@freedomsupport You can’t we’ve been through this song and dance many times. Respect to your customer service for always reaching out even though the company has failed to make the service any better for years now.
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A.M.P.Z
(@ProducedByAMPZ) reported
@freedomsupport First yall over bill , and ur phone representative admitted to that , and i tried to pay my phone bill and i used to the correct password and because ur **** **** systems dont work im locked out my account, so **** u
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Anjileek
(@anjilesgin) reported
@FreedomMobile Yes. Better customer service 🙄
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Rugby Dude
(@moe_mnf) reported
@FreedomMobile Yes improve your network coverage so i can use my phone number
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Lauren Cripps
(@LaurenCrippsRN) reported
@freedomsupport I'm a current customer - if I want to change plans can I just switch to any one? It is there a different option for new/current customers? Thanks!
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Thanasi Dimakas
(@tdimakas) reported
@AnthonyLacavera @FreedomMobile Was a former Freedom customer and although the plans were cost effective, the reliability of service was mediocre at best (dropped calls all the time) and the customer service over the phone was painful. I tried supporting the ‘small guy’ but didn’t feel supported back.