Freedom Mobile Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5X, T6G, T5J, T6R and T6X.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Edmonton, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Xris
(@chrifraser) reported
from
Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
from
Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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UNO
(@UNO_0801) reported
@FreedomMobile theres is no more freedom outside edmonton. i mean no signal
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James Robb
(@jameser78) reported
A booth worker ID never seen before at a @FreedomMobile mall kiosk poked around my phone without permission a few weeks ago, and now my email is getting spammed by this unknown to me @ozy news group multiple emails a day. Not happy with this practice.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@iamgroot11 @FreedomMobile I never expected it the day the other carriers announced it. These things take time, even decades, to even launch a new set of equipment and frequencies. Rogers, telus and bell got theirs up and running 10 years ago, and then made an announcement, and activated it a month later.
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august heat wave
(@feedinghand) reported
So best believe I'll be looking for a better service provider with better cell service & where I can use my phone outside of Toronto without having my 2GB "nationwide data" be used up in 2 days @FreedomMobile
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Muhammad Zubair
(@m_zubair1991) reported
@FreedomMobile is there service outage in Ottawa? Cant seems to have network service since this morning! Currently located in Ottawa!
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Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Ransher Nain
(@Ranshernain) reported
@freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.
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Iz Ace
(@izace01) reported
@freedomsupport Hello, I joined Freedom mobile last month and have had so many issues with the line being suspended even though I have auto pay set up, I was charged yesterday and today it is suspended AGAIN. The support through mobile chat is extremely slow and frustrating.
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RemixV4
(@RemixKoetsu) reported
@freedomsupport Any service issues in Vaughan, Ontario? My phones suddenly been dropping calls and giving me constant "cant reach website" errors for the past 1-2 weeks.
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Moe
(@Moe92642097) reported
@freedomsupport I keep calling no body answer today and then it disconnected. You guys should improve the phone support service