Freedom Mobile Outage Report in Edmonton, Alberta

The latest reports from users having issues in Edmonton come from postal codes T6W, T5K and T6T.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (60%)

2. 

   Phone (28%)

3. 

   Wi-fi (5%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Edmonton, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Fort Saskatchewan.

City	Problem Type	Report Time
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	3 days ago
Edmonton	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• Ashley Sexsmith (@ChattyGirlMedia) reported 47 minutes ago from Edmonton, Alberta

  @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

• Andrew d. (@Werdnah) reported 57 minutes ago from Edmonton, Alberta

  @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Keri Keil (@KeilKeri) reported 3 minutes ago

  @freedomsupport Really! Been on a call for 3 hrs trying to get a bill resolution and supervisor and agents were of no help. I will be porting my service over to Rogers tomorrow after 8/9 years with Freedom/Wind mobile.

• David Wooderson (@LorenzoVanMatt4) reported 12 minutes ago

  @FreedomMobile Honest to God why do we insist on using offshore call centre workers who have a hard time with basic phone etiquette, command of their equipment.Hiorrible Customer service Yes i know there are other ways. Freedom HIRE CANADIAN!!!!! Manilla is not Canada.

• Adam Jackson (@KWAdamJ) reported 12 minutes ago

  @freedomsupport Merry Christmas! Any issues with text messages today? Just got a new phone and text messages won’t send at all. iMessage is fine, but SMS won’t send.

• Rajeev Kochhar (@RajivKochhar) reported 16 minutes ago

  @FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service

• Jimbob Jones (@ArcticEidolon) reported 16 minutes ago

  @FreedomMobile I don't suppose there's a way to see if a phone is in-stock online without needing a login? Alternatively, what sort of process do you guys do for stock, anyhow? Like, if something goes out, should it *theoretically* come back in, etc...?

• 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported 16 minutes ago

  @freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?

• oh bla dee (@SteveScho54) reported 22 minutes ago

  @freedomsupport I have now had 4 calls from Service Canada robots this week alone. Several phones in the house use Freedom. They too have had an equal number When are you going to stop these calls?

• Kendra Halliday (@KendraHalliday) reported 22 minutes ago

  @freedomsupport givin me the notice on Xmas Eve when none of your automated systems work for me (app, website or phone payment) so I need to go into a store that’s not open isn’t really helpful. I wasn’t lookin for a reply just letting everyone know you’re savages. Rogers 2.0 only **** coverage

• Louise (@sadgirlolo) reported 25 minutes ago

  @FreedomMobile so I’m trying to pay my account and I can’t????? Wtf

• J0rricks (@J0rricks) reported 26 minutes ago

  @FreedomMobile Unlimited data on a very limited network isn't really unlimited