Freedom Mobile outages and service status in Edmonton, Alberta
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta@freedomsupport unable@to make any 1-800 calls can someone please help
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Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Arik Krause (@KrauseArik) reported from Edmonton, AlbertaAnybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Travis Boychuk (@cyberaga) reported from Edmonton, Alberta@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Kim TallBear (@KimTallBear) reported from Edmonton, Alberta@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Amy McNeil (@amylauren3) reported from Edmonton, Alberta@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Xris (@chrifraser) reported from Edmonton, Alberta@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Robb (@jameser78) reported@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
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Lily (@Lily08901017) reported@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
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Jack (@jbn_jack) reportedHey @FreedomMobile why can I dial my wife on your network and only get through every 3 time . Your service is brutally bad in the Rural area’s outside of Edmonton .. Tower issues ???
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HA (@achauuu) reported5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.
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rehan (@wawast) reported@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
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Andrew Brlic (@AndrewBrlic) reported@FreedomMobile I have tried to take advantage of your $40/250GB promotion today since 10:30am Your app doesn't allow this simple package change Your website doesn't allow this simple package change I have been waiting 13 hours for an agent response on your WhatsApp support chat
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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darkstarr05 (@darkstarrrrr11) reported@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
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Jules 🦋 (@juliewarman) reported@FreedomMobile I have to say I went to upgrade my phone at your South Surrey BC location on the weekend and it smelled so terrible in there I couldn’t even stay in the store and had to leave. I don’t know if it was a customer or an employee, but the smell was absolutely atrocious.
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sarah (@yeehawsarahh) reported@FreedomMobile i dislike your phone company and your customer service very much. it’s really terrible how you steal money from customers and then when they call/live chat support numerous times, i don’t get respected or helped and the manager even spells my name wrong