Freedom Mobile outages and service status in Strathcona County, Alberta

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

• 
  MJ🇨🇦 wears a mask to protect others (@mishi8) reported 31 minutes ago from Strathcona County, Alberta

  @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

• 
  courtney (@almostbrewed) reported 47 minutes ago from Strathcona County, Alberta

  @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephanie the alchemist (@Stephdalchemist) reported 5 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  Jack (@jbn_jack) reported 6 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Spike (@HeyimSpike) reported 12 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  eddiebaseball (@eddiebaseball27) reported 15 minutes ago

  @FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.

• 
  Davis Marsh (@Lucidsennin) reported 16 minutes ago

  @FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.

• 
  MJ (@MJ01311976) reported 17 minutes ago

  @FreedomMobile just ended the call with Aya c10480. After 2h, still got scummed by your company. Never again! No more talks! Folks - do not sign with FreedomMobile especially the prepaid services.

• 
  Testezlaf (@testezlaf) reported 20 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

• 
  HolyShit (@SuperNovaLRD) reported 21 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Mike Bryan (@mikebryan) reported 22 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Tekin Ozkurt (@TekinOzkur15081) reported 22 minutes ago

  @FreedomMobile Ok I pay more as a exsisting customer