Freedom Mobile

Freedom Mobile Outage Report in Strathcona County, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Strathcona County, Alberta 11/19/2025 18:40

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Strathcona County, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Sherwood Park.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hornybear0106 bunnybear7280 (@hornybear0106) reported

    @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

  • fearless493 Fearless493 (@fearless493) reported

    @FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Cachito305 @FreedomMobile you need to contact their support via *611 OR speak over the phone in their store to fix those specific problems. Also, treating others the way you expect to be treated goes a long way. Spreading misinformation because you couldn't get it working, shame

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @firasfaeq @FreedomMobile rebooting your device solves most problems.

  • Drewmaq Drew McIntyre (@Drewmaq) reported

    @freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.

  • Nazkamani Nazir Kamani (@Nazkamani) reported

    @freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    Check to ensure your device didn't just shut off data after 2 or 3GB. Also, @cakesinspector @FreedomMobile treat others the way you expect to be treated, or expect to be ignored or hung-up on. Nobody will want to deal with such rubbish.

  • umazes Anne's last brain cell (@umazes) reported

    @NerdHerder77 @freedomsupport @usmanim97119989 Just wanted to say I had the same issue, I've already spoken to live support on Freedom Mobile's website and they told me to just try a different method like paying by calling customer support. Pretty annoying.