Freedom Mobile outages and service status in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (56%)
- Phone (33%)
- Total Blackout (5%)
- Wi-fi (4%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Fort Saskatchewan
|
Internet | 2 months ago |
|
Sherwood Park
|
Phone | 6 months ago |
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Sherwood Park
|
Phone | 3 years ago |
|
Fort Saskatchewan
|
Internet | 4 years ago |
|
Sherwood Park
|
Internet | 4 years ago |
|
Fort Saskatchewan
|
Internet | 4 years ago |
Community Discussion
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Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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courtney (@almostbrewed) reported from Strathcona County, Alberta@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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MJ🇨🇦 wears a mask to protect others (@mishi8) reported from Strathcona County, Alberta@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Balu Bettadpur (@BBettadpur) reported@FreedomMobile Rather unfortunate. I tried to upgrade my phone. Seriously one of the worst experience. I can't understand how a company cannot accept payment from a customer who is willing to pay. I am a customer for the past 5 year's at least and on auto pay. The sales team failed badly
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Framma Zamma (@FrammaZamma) reported@FreedomMobile Do you currently have a problem with your web site? I am unable to log in and manage my add-ons. I have tried multiple times on different devices.
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Ryssa (@WanderingRy) reported@freedomsupport Hey! No clarity needed, I’ve already been on the phone with y’all on multiple occasions and have been told by supervisors and after waiting on a callback, a manager who literally can’t do anything for their customers nor do they care if you’ve been a customer for 5 years :)
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Jimbob Jones (@ArcticEidolon) reported@freedomsupport Which... effectively represents a penalty to your grandfathered customers who've supported you for some time. Hate to say it, but with the current arrangement on my account - the requirements to switch would bring the value of your service into serious question.
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Soduh (@dial_out) reported@WanderingRy @FreedomMobile Oh that's poopie. I used to hate Rogers for that **** but they've actually been really good the last couple years for helping me out cost-wise and ****. Freedom Mobile eh? Sounds like they should change their name fufufu...
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AGA (@fatihce23) reported@freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..
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Negative-Edge Lord (@super_moose_fgc) reported@FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless
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Ryssa (@WanderingRy) reportednot to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of
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ANAVRIN (@emd20000) reported@FreedomMobile I am freedom customer for almost 2 years and i work around amazon in ottawa ! Still after almost a year there is no coverage around that area ( boundary road ottawa ) this is ridiculous ! When you guys want to fix that ? I had no signal for whole day today 😡
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Patrick Willard (@pxwillard) reported@FreedomMobile I asked for help in summer when locked out of work and you did nothing for me. Now I’m locked out again and my two contracts are up. So you increased my data cost by 100%. This relationship will not last as your completion is offering data plan for 39 dollars compared to the 85