Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Xris
(@chrifraser) reported
from
Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
from
Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Kim TallBear
(@KimTallBear) reported
from
Edmonton, Alberta
@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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MJ🇨🇦 wears a mask to protect others
(@mishi8) reported
from
Strathcona County, Alberta
@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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NerdHerder77
(@NerdHerder77) reported
@freedomsupport @usmanim97119989 Having the same issue trying to make an Express Payment for my dad's prepaid account. The address section to fill out keeps removing everything I type in every time I tab or click out of the address bar.
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S T 🇨🇦🇮🇹
(@DirectSterzo1) reported
@FreedomMobile Garbage one of the worst iPhones in last 10 years
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport Come let us scam you and sell your pictures to the dark web and charge you $98 a month for a service that doesn’t work but wait there’s more, you wanted a cheaper plan? Go **** yourself
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport A garbage company that focuses on ice cream instead of being a better company lolol
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport Never get a new phone with this company
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport Dinga dinga dinga dinga my name is Bob how may I help you give me your sin number banchod lmao what the absolute hell is wrong with with people bro you guys hire foreign workers who screw the customer service up
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Zain Tanrisal Sol
(@RetroIffy) reported
@freedomsupport Maybe you should invest in helping customers with real problems
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alberteje66
(@alberteje66) reported
@freedomsupport my data is either really slow or not working at all. I'm currently in Mississauga. Is there an outage?
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amit ahlawat
(@amitahlawat122) reported
@FreedomMobile : most horrible experience, going to complain CRTC about terrible services that i received
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Elize
(@EarthToElize) reported
@FreedomMobile I got freedom over a week ago & haven’t been able to make or receive calls since. It’s not just inconvenient its unsafe. if theres an emergency I can’t call help. I’ve contacted customer service twice & after 5 business days i have no idea when it will be fixed.