Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (51%)
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Internet (23%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
City | Problem Type | Report Time |
---|---|---|
Edmonton | Internet | |
Edmonton | Internet | |
Edmonton | Total Blackout | |
Edmonton | Phone | |
Edmonton | Phone | |
Edmonton | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Husband
(@AlanTeleman) reported
@FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.
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M E A A
(@meaariley) reported
@freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.
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Brad Hill
(@dokterhill) reported
@freedomsupport You lost me as a customer and everyone l told about my experience. Could have so easily been solved. Word of mouth travels fast.
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_b
(@Tooq) reported
@freedomsupport Hi folks - We're well into week three of the Error 38 issue, Was confirmed my number was mistakenly flagged as spam by a rep a week ago but still no resolution. No texts makes my phone pretty much worthless. 1/
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_b
(@Tooq) reported
@freedomsupport It's been over three weeks. How long does it take someone to open a database table, uncheck a box, and press save? @Bell how long would it take you to unblock a customer's text messaging if flagged by accident?
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C f chiu
(@Cfchiu3) reported
@FreedomMobile I paid off the phone and the service still active. What a scam.
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Peter McCartney
(@Climate_Pete) reported
Alright folks @FreedomMobile has been unable to fix my problem for two weeks, which of the following three big evil telecoms should I sign a new contract with?
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Mr. Mic
(@TheRealMrMic) reported
@freedomsupport Ironically though I’m at work at the other end of Hamilton and I have full cell signal right now
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woohoo331
(@woohoo331) reported
@FreedomMobile How about better customer service? Calling saying my account is in jeopardy, leaving the voice mail that I am going to be disconnected with a fully paid balance. Starting to act like Rogers!!! Terrible!!!
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Ruby
(@Rubyhav) reported
@FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable