Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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MJ🇨🇦 wears a mask to protect others
(@mishi8) reported
from
Strathcona County, Alberta
@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Xris
(@chrifraser) reported
from
Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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sub_commandante
(@SCommandante) reported
@FreedomMobile Yup absolutely zero service for you.....no texts no calls even though ive paid. **** company.
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sub_commandante
(@SCommandante) reported
@FreedomMobile Another day phone service and texts MIA........
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport It was mentioned in-store. However, you had 2 months and 6 hours of customer service calls recorded telling me nothing about it. Further, I asked multiple times what the final cost would be, with suggestion I may have to do it in store - and nobody took the opportunity to tell me
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Ken Miller
(@ken_michelle) reported
@FreedomMobile 7 weeks of no data on one phone, multiple visits to the kiosks, countless phone calls and now you have also lost the phone number to our business. Ticket FSR00310197. Please help.
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sub_commandante
(@SCommandante) reported
@freedomsupport Call us , you say .....YOUR SERVICE IS DOWN. !!!
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LiZi
(@LiZi59145674) reported
@freedomsupport @SCommandante I placed 47 calls to this number within the past 24 Hours. Your service sucks.
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Croc Daddy
(@graavysluut) reported
@freedomsupport I'm literally trying to buy a phone. No change to my account. No change to my contract. I asked if anybody at the company would sell me a phone and I was literally told by customer service that I had to buy it in person or buy it elsewhere. Absurd.
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Syl Carle
(@syl20carle) reported
@freedomsupport We did and still no resolution. Awful.
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Song A Day / Philosophy Away 🙏 🎶
(@song_philosophy) reported
@FreedomMobile, your customer service sucks. Please fix your 1 (877) 946-3184 and serve your customers with some respect. Shame on you I had to answer 3 surveys, and after not accepting any of your offers, you ended my phone call Called you 4 times #wednesdayrant #freedommobile
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Saulo
(@Embuscadomelde1) reported
@freedomsupport if i could pay online, do you really think i would drive 5km? your answer is as disrespectful as the shopkeeper was with me. This justifies my desire to cancel this plan. 4 years paying to be treated this way. Ridiculous