Freedom Mobile outages and service status in Strathcona County, Alberta
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- Freedom Mobile generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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MJ🇨🇦 wears a mask to protect others (@mishi8) reported from Strathcona County, Alberta@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
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courtney (@almostbrewed) reported from Strathcona County, Alberta@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Keegan Seeburger (@CuratedCollect) reportedAfter 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Not Op Cue (@NotOpCue) reported@FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.
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Greg (@pcguy8088) reported@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
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Stephanie the alchemist (@Stephdalchemist) reported@FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?
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Aन၇нပमпТяईपаош (@ATripathy1) reported@FreedomMobile why not offer shared plans with such excellent service.
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darkstarr05 (@darkstarrrrr11) reported@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
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Scott (@NevinMcScott) reported- @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile