Freedom Mobile Outage in Strathcona County, Alberta

@freedomsupport unable@to make any 1-800 calls can someone please help

@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

wow Shaw cable customer support must be the worst telling there customers they dont care what i have to say and not going to listen. i thought @FreedomMobile was bad oh wait there the same company now @shaw #shawcable so should have expected it @Shawhelp

Ugh, never should have 'upgraded' to the Galaxy S9+... connection issues, constant SMS/MMS failing to send, missed notifications..... never getting another @SamsungMobile 😡 @FreedomMobile

@jasontoronto1 @freedomsupport You are right @jasontoronto1 their plans have gotten worst. They have taken away all the USA roaming on the new plans which means you will have to buy add-ons which means they will suck just like the Big 3 .... I knew it couldn't last until @FreedomMobile looked like @bell

@keefrto @FTofD @FCEdmontonNow @freedomsupport Ha, no. $60 with unlimited Canada minutes though, so not bad :)

@CherylBrightman That is insane. @FreedomMobile I would expect better service especially given the circumstances.

@FreedomMobile Thank you for giving me the worst customer experience for the past two months. I’d like to recommend you for the shittiest customer service award. And sorry for using the f-word to your manager who called me.

Somehow made it through an entire work day using only mobile data, because of an internet outage in my area since 10am @RogersHelps. Luckily @FreedomMobile didn’t let me down even though I used up close to 4GBs of data in one day 😂

The biggest Let down during this Corona pandemic is receiving a $500 bill from @FreedomMobile . Will definitely considering paying off whats left on the contract and move on to different service provide

@freedomsupport @FreedomMobile The ball is now in your court. I'd like to know who I can speak with to have this rectified. In the meantime, I will look for a replacement service provided. Thanks. 2 / 2

@freedomsupport @FreedomMobile I had an incredibly awful encounter with some of your customer service agents who had no earthly interest in helping me justify why I spend money with you. 1 / 2

@freedomsupport yo i paid my bill and my service is down what ********

@FreedomMobile One of the worst services ever #CustomerService sucks. #lies #badservice Made a mistake choosing you guys.

@freedomsupport Hey folks. This is my annual "there is no signal at the beach in Hamilton, Ontario" tweet. We're now at 5 years of this, at least.

@FreedomMobile Hi, I have NOT been receiving phone calls. And I'm in a great service area. I JUST missed an important phone call from my family doctor. And now I'm screwed out of an appointment for a week. This is getting to be RIDICULOUS.