Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (69%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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MJ🇨🇦 wears a mask to protect others
(@mishi8) reported
from
Strathcona County, Alberta
@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
from
Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Kim TallBear
(@KimTallBear) reported
from
Edmonton, Alberta
@apihtawikosisan @FreedomMobile pulled the same kind of scam when I was in Europe in May. I've been meaning to find another service. I talked to customer service by phone to ensure b4 I left what I needed. Big mistake. No record of what they promised they set up for me. I paid $100s in charges
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Xris
(@chrifraser) reported
from
Edmonton, Alberta
@freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmyn
(@MissJasmyn) reported
@FreedomMobile CROOKS! Finalized my order w/o my consent, added a protection plan that I told them not to add and now can’t tell me where my phone is and refuse to escalate the issue!!! DO NOT ORDER FROM THEM.
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Rashad Toffiq
(@RashadToffiq) reported
@TELUS Twitter not working on my wifi. But on @FreedomMobile LTE…. it is working.🤔
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Affirmbroom
(@Ramonefrancis) reported
@FreedomMobile is it fair to call it unlimied data if if slows down to a point where using apps is not possible?
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trevor noseworthy
(@TrevorNose89) reported
@FreedomMobile is so ****. Go outside the GTA the signal is terrible and drops constantly if you get one at all. Even inside the GTA data signal sucks and really slow also call and text just drop for hours at a time without working. Don't go with Freedom I've regretted every sec
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-*Omphalos*-
(@Omphalo77707274) reported
@FreedomMobile I am trying to get customer service help. My father has been charged for over two years for a service he canceled two years ago. Called Customer Support and they keep putting me on hold. Transferring me from one "supervisor" to another. They won't issue a refund.
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Valerie Stables
(@StablesValerie) reported
@freedomsupport Your network reliability is terrible. I have raised concerns with reliability even in Calgary and you do nothing to fix your issues. Let’s keep this issue public. Yes we have saved money but we cannot receive or place calls and texts reliably when we travel. Time to go.
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✨Reina Nakamoto✨ 🕊
(@mindstatex) reported
Man @FreedomMobile has really bad service. The line takes forever, and the chat person can't help
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JoKesOnYoU
(@randomaf8273) reported
@FreedomMobile Try and get an answer out of any of their reps on what their data speeds are....good luck!!! Ask someone at Bell, they'll tell you in 1 second. Ask someone at Rogers, they'll tell you in 1 second. Ask someone at Freedom, you get a song and dance and never get an actual number
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Ramesh Varadharajan
(@rameshkkdi1) reported
@freedomsupport Hi i had moved to India and wanted to cancel my account. Not able to do it online. Please help in closing the account with immediate effect and reverse the charges . Let me know further details needed Mobile No. 4379876573
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Johan Kim
(@JohanKimmers) reported
@FreedomMobile hey guys is there an issue with the network. Everytime I try and make a call it goes immediately to call ended and cuts.