Freedom Mobile

Freedom Mobile Outage Report in Strathcona County, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Strathcona County, Alberta 02/07/2026 05:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Strathcona County, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

  • DiegoEduRangel Diego Eduardo (@DiegoEduRangel) reported from Edmonton, Alberta

    @freedomsupport unable@to make any 1-800 calls can someone please help

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • mishi8 MJ🇨🇦 wears a mask to protect others (@mishi8) reported from Strathcona County, Alberta

    @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • amylauren3 Amy McNeil (@amylauren3) reported from Edmonton, Alberta

    @freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

  • chrifraser Xris (@chrifraser) reported from Edmonton, Alberta

    @freedomsupport does freedom mobile unlock Bell Phones? It's Samsung Galaxy 9. And can I then use it on ur network. Current customer here.

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NavsKaur Navneet Kaur (@NavsKaur) reported

    @FreedomMobile Sad to know that you would like to let a loyal customer go rather than match a phone plan your competitors are providing! #disappointing

  • BhanuSamrat Bhanu Samrat (@BhanuSamrat) reported

    @freedomsupport @FreedomMobile I need to disconnect my phone number immediately as I no longer reside in Canada. Please help.

  • MadLadMarcin Constitutional supremacist. 🇨🇦 🇵🇱 (@MadLadMarcin) reported

    @freedomsupport You mean like you did last time I brought it up? :D Can't exactly reach out when it happens since I have no service either. Happens pretty much every day.

  • VivianH_01 V (@VivianH_01) reported

    And yet AGAIN another STUPID problem with @FreedomMobile 🤬🤬🤬 I added the BigRoamUSA for $7/day since I was going to travel to the USA for 2 days. @FreedomMobile SUCKS so much that my phone never registered to any network even after troubleshooting with customer service....

  • CanIndian_Bro MS 🇨🇦 (@CanIndian_Bro) reported

    @FreedomMobile Before that work on your network! Don’t spend so much on advertising instead hire more to keep your network stable atleast within GTA. Forget about outside GTA. #NextStreamingSensation #BadNetwork

  • Hrd2995 Haarishkumar Dekshinamoorthy (@Hrd2995) reported

    @FreedomMobile You guys never charge customer as per on the Agreement. Always charge for more than we spoke.

  • iamhtrivedi H (@iamhtrivedi) reported

    @FreedomMobile upgrading some customers to get them more data but legacy customer don’t get anything. Happened with my family. Very unfortunate that loyalty isn’t valued. :(

  • hallacoast halla 🤎 (@hallacoast) reported

    @FreedomMobile one of your reps said he was gonna terminate the call on me yesterday. How do I do a feedback survey and report this?

  • Craftytee Craftytee (@Craftytee) reported

    @FreedomMobile So why can’t I use data outside my home zone anymore? Freedom uses the 150 mega bites to tell me I don’t have data. Been with freedom forever. Bailing ASAP. Total fail.

  • MarcoJBraam Marco Joshua Braam (@MarcoJBraam) reported

    Gotta love when @FreedomMobile sells you a roaming plan that doesn't work, won't refund your money for it, and chews up your vacation time by paying it's service agents to argue the point. "Freedom from Reliability."