Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
||
| Edmonton |
Total Blackout | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Miss...🌚
(@amyna_mysha) reported
from
Edmonton, Alberta
@freedomsupport I need help with my account
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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MJ🇨🇦 wears a mask to protect others
(@mishi8) reported
from
Strathcona County, Alberta
@freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TristanIsfeld
(@TristanWebDev) reported
After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!
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Alex
(@Alex04162176) reported
@FreedomMobile was on prepaid plan, paid no problem monthly, same credit card use every day. You disconnected service for 4 days without warning. Pushed into postpaid plan & to change my number, billed 45$ activation fee and extra 50$ for postpaid plan that you pushed to prepay.
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Michael
(@Michael70858663) reported
@FreedomMobile All I got was a sorry and will deduct five dollars a month off your next bill s***** customer service won't return the money. They'll never see another dime from me.
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Patricia Balanza
(@Patribalanza1) reported
@freedomsupport do you have any outage in 85th street SW? home internet doesn't work
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Shawn Chong
(@ShawnChong7) reported
@freedomsupport Is the Freedom cellular network down as of 12:00 pm in North Toronto? I can't make calls!
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Carol Hochu
(@carolhochu) reported
@freedomsupport Help in the USA, have enabled data roaming but cannot get a network so no text or calls, how to do I get a network?
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Yakapov
(@1stJakePoole) reported
@freedomsupport Can I permanently delete/get rid of voicmail? I never use it, all voicmail does is make me angry that a have to listen to voicmail to get rid of notification.
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Brian Gucci
(@BrianIsGucci) reported
@freedomsupport why is my data not working when I’m at work? It works well outside, but when I go inside it changes to 3G and nothing loads for me.
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Samandeep bains
(@san_bains) reported
@FreedomMobile worst customer service
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Duke Boerschke
(@eboerschke) reported
@FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile