Freedom Mobile Outage Report in Strathcona County, Alberta
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Freedom Mobile outage reports came from the following cities: Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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courtney
(@almostbrewed) reported
from
Strathcona County, Alberta
@jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.
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Diego Eduardo
(@DiegoEduRangel) reported
from
Edmonton, Alberta
@freedomsupport unable@to make any 1-800 calls can someone please help
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Ashley Sexsmith
(@ChattyGirlMedia) reported
from
Edmonton, Alberta
@WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@alliejayne_ @danisu87 @FreedomMobile Hey Allie, if it sucks so bad why are you still with them❓
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓
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Travis Boychuk
(@cyberaga) reported
from
Edmonton, Alberta
@FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap
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Amy McNeil
(@amylauren3) reported
from
Edmonton, Alberta
@freedomsupport is there an outage in Edmonton? My moms bill is not over due/balance is $0. But since 1030pm last night won’t send messages
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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chaern
(@chaern2) reported
@freedomsupport everytime I call this number it said that not in service.
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Kat Chambers
(@katastrofunk) reported
@freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?
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Sagal AKA JuJu
(@Sagal_8) reported
@freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.
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Nicholas Burke
(@badsquishy86) reported
@freedomsupport Let's be real, there's a higher chance of you being owned by Rogers than Shaw giving a crap about Ontario. Freedom is a western company now. If I want 5G I'll have to switch providers.
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Lemon Pepper Stepper
(@nynyesha) reported
@FreedomMobile is absolute GARBAGE!!!! Don’t ever take their protection plan. It’s something they train their staff to lie about just to make an upsale. Canada needs to remove this company like they removed public mobile
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Megan Smith
(@mmcksmith) reported
@freedomsupport Please make esim work or don't offer it. I'm now out a phone because the QR generated doesn't work (others do) but my old phone is deactivated. So I have to go into a store. In COVID wave#3. Thank you so much. I'm so glad I tried this.
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Mohammad A. Abbas
(@abbascalgary) reported
@freedomsupport same issue here. no sms going out. Customer service told me it can take upto 5 days to resolve... btw... customer service had no idea that this is network wide with multiple reports... disappointed...
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S
(@ganjaginga) reported
@FreedomMobile the WORST phone company ever
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CreatorOfTheGingers
(@Nonurbiznaz) reported
@freedomsupport then they say maybe its my card??? Hold on let me ask @amazon who had zero issues with my card when ive spent hundreds just in the last week alone! Get your **** together #FreedomMobile and either give me all of my money back or at least give me service
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Dylan
(@Dylantmby) reported
@TheJUNOAwards @justinbieber @FreedomMobile Never say Never #JFCJustinBieber