Freedom Mobile outages and service status in Strathcona County, Alberta

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

• 
  courtney (@almostbrewed) reported 14 minutes ago from Strathcona County, Alberta

  @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

• 
  MJ🇨🇦 wears a mask to protect others (@mishi8) reported 23 minutes ago from Strathcona County, Alberta

  @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  François Caron 🇨🇦 (@Milnoc) reported 6 minutes ago

  Ugh! Tried to set up an account with @FreedomMobile, but their system is horribly broken! I've wasted too much time on this. Does anyone know where I can get a cheap plan for my upcoming backup phone? The original data requirement was 40 GB for the year at $15/month after taxes.

• 
  Juliette (@Juliettemvp) reported 7 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  The Lenis (@LenisTheOrca) reported 10 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Jasmine Kaur G (@jgarcha) reported 13 minutes ago

  Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

• 
  Dan 🥴 (@Feefyou) reported 13 minutes ago

  @FreedomMobile Like the gift of a signal that actually works? (Southern Ontario boss. Get this fixed, or you're losing 6 accounts)

• 
  Eve (@Eve62617669) reported 14 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  James Robb (@jameser78) reported 15 minutes ago

  @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

• 
  Taylor (@mysticalsloths) reported 16 minutes ago

  @FreedomMobile Can you guys fix your site? It’s hella slow to make a payment. Also the speed of your network has gotten worse the last few weeks.

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 17 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  HR (@_kasheer_) reported 17 minutes ago

  @FreedomMobile Last two times I was told they will fix it. Now I am being told that half of my Roam Beyond data (bonus 10GB) will be used within Canada BEFORE my home data is used (250GB US/Canada/Mex). How does it even make sense?!