Freedom Mobile outages and service status in Strathcona County, Alberta

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

• 
  courtney (@almostbrewed) reported 7 minutes ago from Strathcona County, Alberta

  @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

• 
  MJ🇨🇦 wears a mask to protect others (@mishi8) reported 57 minutes ago from Strathcona County, Alberta

  @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tristan Carpio (@TrisCarpio) reported 2 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  David Barnwell (@lifeOfBarney) reported 3 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 5 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• 
  Aन၇нပमпТяईपаош (@ATripathy1) reported 5 minutes ago

  @FreedomMobile why not offer shared plans with such excellent service.

• 
  This Is a Collective (@thiscollective) reported 6 minutes ago

  @FreedomMobile text based support - is asking me my address - shouldn't they know this from my FREEDOM phone number -and my address - shouldn't they know this? Mmmmmm - new customer - quickly moving to a lost customer I think.

• 
  Adam Adam (@AdamA68412) reported 7 minutes ago

  @FreedomMobile Never again . .

• 
  Joe bala (@joebalacan) reported 7 minutes ago

  @FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile

• 
  Farhan Z (@Far4Truth) reported 8 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Juliette (@Juliettemvp) reported 8 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  Silvia C. (@SilviaCai) reported 9 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.