Freedom Mobile outages and service status in Strathcona County, Alberta

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

• 
  courtney (@almostbrewed) reported 22 minutes ago from Strathcona County, Alberta

  @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

• 
  MJ🇨🇦 wears a mask to protect others (@mishi8) reported 28 minutes ago from Strathcona County, Alberta

  @freedomsupport why does it take so long to get replies in freedom chat? The level of customer service is awful. Maybe we should switch to Shaw mobile. 😡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caitlin (@caitlinnspencer) reported 6 minutes ago

  @FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??

• 
  Davis Marsh (@Lucidsennin) reported 6 minutes ago

  @FreedomMobile Hi, I’m reaching out to your customer service, but I haven’t received a reply yet.

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 9 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  Chris (@Silverxx27) reported 12 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  Silvia C. (@SilviaCai) reported 14 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  J.S. Karma (@EtInferius) reported 17 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Tristan Carpio (@TrisCarpio) reported 17 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  Doug McGinn (@kidd1230) reported 19 minutes ago

  @FreedomMobile hey freedom, says I've used up all my data, Canada and international in 10 days! Haven't left my town? WTF!

• 
  Tekin Ozkurt (@TekinOzkur15081) reported 19 minutes ago

  @FreedomMobile Ok I pay more as a exsisting customer

• 
  Tristan Carpio (@TrisCarpio) reported 24 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist