Freedom Mobile

Freedom Mobile Outage Report in Strathcona County, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Strathcona County, Alberta 01/24/2026 00:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Strathcona County, Alberta

The most recent Freedom Mobile outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton E-mail
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

  • almostbrewed courtney (@almostbrewed) reported from Strathcona County, Alberta

    @jessebeyerWX @TELUS @freedomsupport I was a customer of theirs for 13 years and the customer service is hands down the worst. I’m shocked I lasted that long with them.

  • ChattyGirlMedia Ashley Sexsmith (@ChattyGirlMedia) reported from Edmonton, Alberta

    @WoodCoCreative @FreedomMobile Yes they just bumped up my $60 plan to $65 with no warning and when I called they didn’t give a shit

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @FreedomMobile I need some technical support from you guys. I’m rather #frustrated at the present time.

  • cyberaga Travis Boychuk (@cyberaga) reported from Edmonton, Alberta

    @FreedomMobile No offence but your “actual network area” is absolute crap! Your data plans only cover a small amount outside of the zone. So in reality ur data plans for anyone that doesn’t stay in the small areas which is major cities end up having very little data & get charged for it #crap

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @freedomsupport I have a wifi calling issue & require assistance. My home router is the powerful Asus RT-AC3200. I recently reset it to factory defaults for other reasons but even before wifi calling didn’t work. Troubleshooting tips please❓

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    Anybody that knows me in real life knows how well I talk about @FreedomMobile, they know how many people I have gotten to switch to their services. No longer. Company doesn't show their customers any customer service at all. I will be switching as soon as I can.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • diana10355930 diana (@diana10355930) reported

    @freedomsupport "For someone who has been a customer for over 11 years and always paid on time, I got to be threatened then my account sent to collection because of their incompetent. Will NEVER recommend this place." #Scammers

  • diana10355930 diana (@diana10355930) reported

    I cant believe ive tolerated @FreedomMobile for four years with their horrible customer service and support.

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile "Their customer service is really poor. They have no idea what is going on and they don't know the answer of 99 percent of customer's questions." #SCAMDEMIC2020

  • diana10355930 diana (@diana10355930) reported

    @FreedomMobile "Worst phone experience of 2020... where is the zero star option?I am highly disappointed with Freedom Mobile. With everything going on in this world I find it extremely hurtful that phones companies are still trying to rob people."

  • _liljaz1 user 27377383 (@_liljaz1) reported

    @p3rs0nn @freedomsupport Hey did you figure this out? Currently having the same issue

  • Kevin09977125 Kevin (@Kevin09977125) reported

    @freedomsupport Totally scam! The sales told my current number could be ported over, so I paid and am using your service. But now the porting team told me the porting can't be done. Only solution is to have a new number. Kidding? I need my money back.

  • Jaydeep_life JD (@Jaydeep_life) reported

    Went to @FreedomMobile store at oakville place to get 2 nos. shifted from my cousin to our name. Exec. refused, saying it will take 4 hrs n to come another day n smugly added that they didnt even hav time to cancel. We went nxt door n shifted to Fido in 1/2 hr #CustomerService

  • XxHoodedThugxX Menace (@XxHoodedThugxX) reported

    Ayo @freedommobile I know it's not your customer service representatives fault so I'm not mad at them but as a company ur service (or lack thereof) and technicians cause me immeasurable pain please gargle my nuts lol xoxo

  • horaniichyx 𝓥𝓲𝓿𝓲𝓪𝓷 ♡🌙😭❤️ (@horaniichyx) reported

    @freedomsupport @FreedomMobile i need help with removing my credit card from my account

  • rwpickard Dr. Pickard (@rwpickard) reported

    I know everyone will be shocked to hear this, but @FreedomMobile is the absolute worst. That's not on you, @freedomsupport, but what rotten management for a company.