Freedom Mobile

Freedom Mobile Outage Report in St. Thomas, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Thomas, Ontario 06/01/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (38%)

    Internet (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. TV (1%)

    TV (1%)

  6. E-mail (%)

    E-mail (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Is your web page down? Can't login. keeps spinning

  • aravind_mobile Aravind (@aravind_mobile) reported

    @freedomsupport can't login into freedom Mobile website. Always hangs after entering username/password.

  • geturbawtyfat GREYS STAN ACCOUNT (@geturbawtyfat) reported

    someone tell @FreedomMobile to fix up.

  • Munya_Donald Munya_Donald (@Munya_Donald) reported

    @FreedomMobile Your customer service needs to up its game big time! It is horrible!!

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Ok. Because I was able to reset password almost instantly. Then login is impossible at the moment.

  • _MawaK _vicodxn (@_MawaK) reported

    @freedomsupport i am very annoyed! ive spent HOURS waiting and speaking to different people who seem to keep quoting me different prices! how can a tab go from $10 a month 0 down, to 130 down and 25 tab.... this truly makes me want to leave you guys!

  • GouchyMane The Stateless Asshole (@GouchyMane) reported

    @FreedomMobile well that was a lie; Rogers did not cancel my contract with you when I switched and now you expect me to pay for another month?

  • imjessbadoria E S S A (@imjessbadoria) reported

    @FreedomMobile Hi! You’re online payment method needs to be fixed and updated. It only took money from my card, but didn’t renewed my data. This is not the first time it happened to me. It caused me so much trouble!

  • mdotpatel1 Mayur Patel (@mdotpatel1) reported

    @freedomsupport Of course your network can't handle traffic so as your APP. Be transparent.

  • Kk_Ffs Blank (@Kk_Ffs) reported

    @freedomsupport Hello. Cant sign in on any device. My account.