Freedom Mobile

Freedom Mobile Outage Report in St. Thomas, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. Thomas, Ontario 11/18/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • StanWms Stan Wms (@StanWms) reported

    @FreedomMobile @TheJUNOAwards I see this add so often it’s becoming worst than spam. Long time customer getting pissed

  • Haydunk1 Haydunk (@Haydunk1) reported

    @TheJUNOAwards @FreedomMobile Bad Vs. Bad...

  • daveyrobb Dave Robb (@daveyrobb) reported

    @freedomsupport outage in Toronto - Danforth area?

  • ChaosWolf13 Jo Livingstone (@ChaosWolf13) reported

    @bell mobility prepaid sucks. Two days in a row no service/insufficient $. I have spent more time on the phone with Bell in a month than I ever have with @FreedomMobile its a shame they have spotty service in the hospital so we had to get bell. Bell really isn't user friendly.

  • horaniichyx ♡︎ ꪜ𝓲ꪜ𝓲ꪖꪀ ♡🌙 (@horaniichyx) reported

    @freedomsupport do you guys have any special offers for existing customers? i’ve been with freedom for 2 years yet when i want to change my plan, i never see any good deals and offers :(

  • ikigai91 👁👁 (@ikigai91) reported

    @FreedomMobile cancellation service department is more toxic than a zoo full of snakes 🐍.

  • Amritzaildar195 #I_STAND_WITH_FARMERS (@Amritzaildar195) reported

    @freedomsupport No I don’t need your help now

  • eric_poyntz Eric (@eric_poyntz) reported

    Only go with @FreedomMobile if you want make sure you are scammed, otherwise NEVER sign up with them

  • ZedTheTiger tony zed (@ZedTheTiger) reported

    @freedomsupport is texting system down? Cannot send texts. Getting error code 2.

  • Astral_Eggo Astral Ego (@Astral_Eggo) reported

    Did you know that @FreedomMobile will not ship you a phone if you make a SINGLE late payment -- and by late I mean online banking doesn't work weekends -- even though you're recovering from heart surgery and immunocompromised during a pandemic? They're the best