Freedom Mobile Outage Report in St. Thomas, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Phone (46%)

2. 

   Internet (37%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   TV (1%)

6. 

   E-mail (%)

Community Discussion

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Freedom Mobile Issues Reports Near St. Thomas, Ontario

Latest outage, problems and issue reports in St. Thomas and nearby locations:

• The Real Jrü Gordon (@JruGordon) reported 47 minutes ago from St. Thomas, Ontario

  @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jimbob Jones (@ArcticEidolon) reported 2 seconds ago

  @freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!

• Dallas Groot (@iamgroot11) reported 3 minutes ago

  So I spoke to a @freedomsupport technical suport specialist on the phone yesterday telling me I can’t use the nationwide network inside of a homezone, when ever did this policy change? It worked 2 months ago and the month before that when I tried it just fine.

• Dallas Groot (@iamgroot11) reported 3 minutes ago

  @adifood1234 @freedomsupport Freedomes home network is great, I just used all my data so I wanted to use the 1GB of roaming I get with them. Its just they change the names of the network (Telus Rogers etc…) to Nationwide so you have no idea which one your connecting too. Only 1 of them works. Or it should

• Jimbob Jones (@ArcticEidolon) reported 4 minutes ago

  @freedomsupport when you'd get more - I've already been strung along by another location - the one I had to go to is quite out of the way, which basically means I got ambushed with this fee - y'all didn't do jack **** of value. not so much as installing my sim! 2/?

• Jimbob Jones (@ArcticEidolon) reported 5 minutes ago

  @FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.

• Arquimedes Assuncao (@ArchieAssuncao) reported 14 minutes ago

  @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

• Jimbob Jones (@ArcticEidolon) reported 18 minutes ago

  @freedomsupport Come on, neither of us are that stupid. It's just you guys padding your line with fees to claim low rates. I wouldn't have even had to buy it in store if you could keep some stock online (after 2 months!), or tell me when! This is seriously gonna be your final answer then?

• Rachel M. Redmond (@RachelMRedmond1) reported 18 minutes ago

  @FreedomMobile pathetic customer service... and pathetic cellular service

• Adi lally (@adifood1234) reported 20 minutes ago

  @iamgroot11 @freedomsupport I’m with Rogers and the service is great.

• Openly Black Leopard Chow For Sale (@spladayum) reported 23 minutes ago

  @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.