Freedom Mobile Outage Report in Trail, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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kyle h
(@wolfsttagg) reported
from
Trail, British Columbia
@Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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RARI
(@skrariofficial) reported
@FreedomMobile activated my account, took my money when I’m on prepaid plan without alerting me or giving me my service. This might be a mistake from them but if nobody replies me, uploading full video recording of my conversation with their poor customer service who didn’t care
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ChristineJ
(@BossMommaCJ) reported
@DomChrisOwens @FreedomMobile The service they offer is somewhat specialized hence the pricing/price gouging. I'm guessing as a freelancer you have a business number. Usually better service for businesses. Business/home internet is through bell still. Fibe.
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Tanya
(@Tachfer85) reported
@FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help
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Tim From Toronto
(@TimFromToronto) reported
@freedomsupport @freedomsupport - Postpaid service: Activation and upgrade via online, instore or Customer Care for all devices - $45 You don't have to activate anything unless it is a locked phone. Are these phones locked?
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Terri Rowan RMT (she/her or they/them)
(@tlrowanrmt) reported
@freedomsupport Perhaps considering changing it to a "Network Improvement Fee" then? Connection fee makes it sound like you provided me with an actual service.
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Ruddra
(@HypeManRudy) reported
@FreedomMobile @Brightstar Is this how good your service is? Been waiting on a hold for 1.5hrs and still waiting with the corporate manager of Likewize Gave my phone for repair to likewize and it's been 3 weeks since it was received by them, and still no status on my phone :(
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Mike Greer♿️🇨🇦💉💉 (He/Him)
(@OI_Mike13) reported
@tlrowanrmt @FreedomMobile Downloading more on the customer in the name of Self Service, but still charging us for that service they should be performing. Yup with Rogers buying them, this is makes sense as they are falling in line with their bad business practices.
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Terri Rowan RMT (she/her or they/them)
(@tlrowanrmt) reported
I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.
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ChristineJ
(@BossMommaCJ) reported
@DomChrisOwens @FreedomMobile Way beyond what I understand about wireless service.
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Briar Jansons
(@BriarJ) reported
Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.