Freedom Mobile

Freedom Mobile Outage Report in Trail, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Trail, British Columbia 12/25/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wolfsttagg kyle h (@wolfsttagg) reported from Trail, British Columbia

    @Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • shaFCTOR factor (@shaFCTOR) reported

    @freedomsupport @robertmanship why do your customer service representatives hang up when i tell them i want to cancel?

  • RayB34415996 Ray B (@RayB34415996) reported

    @FreedomMobile I came to Jamaica on January 15 because my granddad passed away. I activated the Freedom Big Gig Roam Extra South (unlimited call/text and 1 gig data) for $64. after 3 days my service was suspended and im told I have a balance of $900+ bcuz I went over the 1 gig! Which I did not

  • DaveyDaveMoe DaveyDave Moe (@DaveyDaveMoe) reported

    @freedomsupport Hey I'm having account issues, and was hoping you could help

  • NazarSayed4 Nazar Sayed, MBA, PMP® (@NazarSayed4) reported

    @freedomsupport received shipment email with a strange Canada Post Tracking Number: 3ETR000002242 That is not trackable on Canadapost site. Can you please help ?

  • e_alcantara Eduardo Alcántara (@e_alcantara) reported

    @freedomsupport Hello Freedom Mobile, since yesterday I have problems with my data on the mobile. I checked that I still have a lot of data left to use but I don't really have internet on my mobile

  • Cmhl93 Christine (@Cmhl93) reported

    @freedomsupport For some reason, this week my iPhone 11 is unable to send text messages to android users. Is this something you can help me with?

  • ganjaginga sarah 🍃 // sour tangi 🍊 #ACNH (@ganjaginga) reported

    wait how did @freedommobile apply two plans to one phone? so i’m paying $50 for a 15gb plan and then $25 for another one. wtf

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @FreedomMobile you must have one of the absolute worst networks and service I've ever seen. For more than half of the year I've had my phone I haven't been able to use it in one way or another. Yet my repeated requests for reimbursement, assistance, or to replace have done zero🖕🏻

  • oh_ho_ho_hoe SC (@oh_ho_ho_hoe) reported

    @freedomsupport My husband has been in constant contact with somebody regarding our multitude of issues. But we are no longer receiving useful updates or any kind of assistance that is in any way useful or mitigating the situation in any way.

  • maggs49 Mike Magwood (@maggs49) reported

    @freedomsupport Just switched back to Bell. Can now use my phone as I had no service in Niagara on the lake. Never again !!