Freedom Mobile

Freedom Mobile Outage Report in Trail, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Trail, British Columbia 11/14/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wolfsttagg kyle h (@wolfsttagg) reported from Trail, British Columbia

    @Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • lieseurz notk (@lieseurz) reported

    @freedomsupport I was calling Customer Care but received nothing. I was wondering how to get my issue fixed with my account. Thanks!

  • EloiseTaylor 🤘🏼 (@EloiseTaylor) reported

    Switched to @FreedomMobile yesterday. Having issues porting my number and the attitude of the reps via chat is making me want to go running back to @PublicMobile 😭

  • carynmiller2 carynmiller (@carynmiller2) reported

    @freedomsupport @acej_leafs And your service is still dreadful. I’ve been waiting to communicate with a live person all day. To no avail. They’ve disconnected my phone again Disconnect then apologize and assure me that it won’t happen again Everyone knows the ending of the story. Need a new provider ideas ?

  • GTulloch14 GordonTulloch14 (@GTulloch14) reported

    @FreedomMobile hey freedom, I’ve been waiting 4 days for management to call me about an issue with phone. Fancy escalating the issue and getting someone to sort it out? #SortItOut

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • Neek_h Nick (@Neek_h) reported

    @FreedomMobile I have just had the most unbelievable awful customer experience ordeal over the last hour and 40 minutes. Your processes and systems are disappointing and frustrating for your customers.

  • lettucedogg lettuce dog (@lettucedogg) reported

    @freedommobile why should I have to ******* DM you to inform you your 4G network is hot garbage? I can't even load a Google search or send a ******* tweet. Get your **** together you ******* clowns.

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport No thanks I already submitted my complaint to ccts

  • ajaygeorge91 Ajay George (@ajaygeorge91) reported

    @freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @MinionMania18 @FreedomMobile More headaches and iPhones as they do not sync with Microsoft worth a darn iTunes is a pain in the butt to use it is a very poor platform and is to lock down and controlled