Freedom Mobile outages and service status in Trail, British Columbia

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• 
  kyle h (@wolfsttagg) reported 30 minutes ago from Trail, British Columbia

  @Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Chan (@Chanman1133) reported 24 seconds ago

  @FreedomMobile internet has been down for more than 30 minutes. Why? #yyc

• 
  Eve (@Eve62617669) reported 1 minute ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Sharayah Palmer (@SharayahPalmer) reported 2 minutes ago

  @FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service

• 
  Ricardo Delgado (@richardlights3) reported 5 minutes ago

  @FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 10 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me

• 
  J.S. Karma (@EtInferius) reported 10 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 12 minutes ago

  @FreedomMobile Their reception in the SE/SW Calgary is awful,

• 
  James Kellough (@JamesKello) reported 13 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Stephanie the alchemist (@Stephdalchemist) reported 13 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  Nehal Mohamed ⚕️ (@NEHAL888888) reported 15 minutes ago

  @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!