Freedom Mobile Outage Report in Trail, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (57%)

2. 

   Phone (31%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (5%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• kyle h (@wolfsttagg) reported 11 minutes ago from Trail, British Columbia

  @Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• st (@stalwar) reported 6 minutes ago

  @freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?

• David (@FreightGuy751) reported 7 minutes ago

  @freedomsupport You're missing the point, I already reached out & wasted over 2 hrs of my time with service reps that have no clue. And of course, you're a communication company that can't call and communicate with your customers, how ironic is that! I'd like compensation for my time!

• David (@FreightGuy751) reported 7 minutes ago

  @freedomsupport I looked at the plans and spoke to agents plus chat on whatapp. Lack of knowledge, very frustrating, crappy service. I guess that how you retain your clients. Why don't you have a manager call me

• sue butler (@msuebeeCA) reported 8 minutes ago

  @FreedomMobile took my money and they want me to be happy with getting half of it back. I cannot afford the charges for calls that were supposed to covered under my plan. But they hang on to every dime they can while everyone is struggling.@fordnation

• Alok Jain (@alokjain9) reported 10 minutes ago

  @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

• Howard (@hhwong1986) reported 11 minutes ago

  @FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol

• Chris Churchill (@cpt_churchill) reported 15 minutes ago

  @FreedomMobile Warning do not use Freedom Mobile. I have had the worst experience with them dealing with my late father in laws account. They refuse to provide a copy of the bill even after being provided a copy of the death certificate and Will. But did send the account to collection.

• Ryan Tyler Thomas (@RyanTylerThomas) reported 17 minutes ago

  @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.

• Nina Nikzad (@ninanikzad) reported 20 minutes ago

  @FreedomMobile All to say we can’t get the phone because “the account is new” and new accounts only get phones from stores physically! And now the promotion is over and ALL THAT TIME WAS FOR NOTHING. Thank you for really messing us up BIGTIME and your top notch customer service!

• sue butler (@msuebeeCA) reported 22 minutes ago

  @freedomsupport So @FreedomMobile customer service cannot call customers.!?! Its a phone company! I guess they just expect us to line up like sheep and hope we get tired and give up.