Freedom Mobile

Freedom Mobile Outage Report in Trail, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Trail, British Columbia 12/15/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wolfsttagg kyle h (@wolfsttagg) reported from Trail, British Columbia

    @Sportsnet650 @ScottRintoul @FreedomMobile I have to say I love the theory behind @FreedomMobile but it’s not feasible for me in my neck of the woods right now sadly. I’d love nothing more than to rid myself from bell but there’s no freedom store here and from what I’ve been told service isn’t the best in rural areas 🥺

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with

  • GarlicMashed Garlic Mashed (@GarlicMashed) reported

    @freedomsupport @N49Doug I’ve been having the same issue.

  • KMRMania Karim Ragab (@KMRMania) reported

    @FreedomMobile @LGCanada 😳 sums it up.. everytime you think life settle down .. there comes up a new norm that raises the bar..

  • Jamevenchy Jamesvenchy (@Jamevenchy) reported

    @blogTO Idiotic freedom mobile. **** reception and now **** covid flaunting @FreedomMobile

  • rganong ray ganong (@rganong) reported

    @freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile really disappointed with your customer service during a pandemic. Sold me a piece of crap but won't stand by your product.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.

  • tauseef2c 2c (@tauseef2c) reported

    @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

  • MirandaBinsley Miranda Binsley (@MirandaBinsley) reported

    @freedomsupport Just chatted with another agent and as an existing, paying customer, I’m not eligible for any bonuses that you have cleverly worked into every single plan as described on your website! Looks like I better quit being a customer!