Freedom Mobile

Freedom Mobile Outage Report in Victoria, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, Ontario 12/07/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Trenton.

Loading map, please wait...
City Problem Type Report Time
CanadaTrenton Phone
CanadaBelleville Phone
CanadaVictoria Total Blackout
CanadaTrenton E-mail
CanadaTrenton Phone
CanadaBelleville Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport You don't have the ability to address my concerns @FreedomMobile as your "service" reps told us multiple times. The continued bot replies are not helpful either.

  • Cricrifi Cristina (@Cricrifi) reported

    My daughter and son in law both have @FreedomMobile and zero coverage in Hamilton, Ontario right now. Anyone else experiencing this? Any answers from customer service @freedomsupport

  • KBandiera kyle bandiera (@KBandiera) reported

    @freedomsupport no service. Full LTE 5G

  • pappapopaa hughjashole (@pappapopaa) reported

    @freedomsupport After 1 hour of senseless conversation because of an issue caused by freedom itself. It has been resolved. Interestingly they said it couldn’t be resolved initially. Really suspicious and I’ve lost trust. 1 hour of my precious life. That u stole from me 😡

  • Happypb38 Harpreet singh (@Happypb38) reported

    @freedomsupport I have called couple of times your hotline always busy if someone answered then they wasn’t able to solve the issue.

  • Cricrifi Cristina (@Cricrifi) reported

    My daughter and son in law both have @FreedomMobile and zero coverage in Hamilton, Ontario right now. Anyone else experiencing this? Any answers from customer service?

  • alp_tos Alp Tos (@alp_tos) reported

    I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile @freedomsupport

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport I've already called you multiple times and been lied to, and not been credited this promotion. Instead just threatened by @Freedom to keep service cut off before I've even had my first bill due date. No thanks. If you're going to keep lying you can do it publically.

  • LBDFHa .. (@LBDFHa) reported

    @FreedomMobile Hi, I've been a customer since high school 6 years ago, I have gotten my phone lost in a parking lot and need to find it. can you help me locate it, it's on and so is my mobile data. Please I REALLY need help if anyone reading this can help me with a solution

  • maddiej183 madds (@maddiej183) reported

    @FreedomMobile @freedomsupport I have done the airplane mode and restart as you’ve suggested to others, this does not help.