Freedom Mobile

Freedom Mobile Outage Report in Victoria, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, Ontario 02/24/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rosespringer_ dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Im so tired of being a @FreedomMobile Customer. Years and years with them and they are customer charging some bullshit fee they decide to add for no reason.

  • Harshadsgaikwad Harshad gaikwad (@Harshadsgaikwad) reported

    @FreedomMobile worst service provider and customer relationship ever. @FreedomMobile is trying to extort money from their customers in this time of the pandemic even when they don’t use their service for 6 months. Piling up the bill to a whooping $1000 in 6 months (1/2)

  • MegaGoldenGamer Little Buddy’s offical account (@MegaGoldenGamer) reported

    @freedomsupport Damn...

  • FrontWaveRunner Jack Chen (@FrontWaveRunner) reported

    @freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?

  • imnottweetering b b (@imnottweetering) reported

    @freedomsupport Have reached out multiple times, and they just keep trying to give us a promotion price, so we can pay less for a service that doesn't even work.

  • rajantyagi16 Rajan Tyagi (@rajantyagi16) reported

    @FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again

  • Marissa44670625 Marissa S (@Marissa44670625) reported

    @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

  • Kate_Bunni Lady Kate (@Kate_Bunni) reported

    Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

  • Gamer2Gainz Gamer2Gainz (@Gamer2Gainz) reported

    @freedomsupport hi it seems are a reoccur email ever month trying to lay by bill , your system for some reason never excepts any of my credit cards . And I see a payment posted on my end But you guys never receive it . When I make a payment it always gives an error message

  • rosespringer_ dillweed3000🏳️‍🌈 (@rosespringer_) reported

    Shy is @FreedomMobile Always charging me some bullshit fee. Its always something new. Im so tired of being a customer of theres