Freedom Mobile

Freedom Mobile Outage Report in Wetaskiwin, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wetaskiwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Wetaskiwin, Alberta 12/03/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • okaygj_ Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • Woody1O Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    every month some new problem when paying my plan 😫 I’m tired @FreedomMobile

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

  • str4wb3rryacai 𝟡𝟡𝟡 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

  • AlefYei Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.

  • god_fraction Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!