Freedom Mobile

Freedom Mobile Outage Report in Wetaskiwin, Alberta

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wetaskiwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Wetaskiwin, Alberta 11/03/2025 20:50

November 03: Problems at Freedom Mobile

Freedom Mobile is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport Issue is your agents hang up. They clearly don't want to keep me as a customer. I want to cancel and pay off my balance. I would like a discount on the tabs for all the BS if you wish to keep the 27 friends I got to sign up with you guys in April 2019.. call me 613 600 0199

  • ClimaClub ClimaClub (@ClimaClub) reported

    @FreedomMobile @SamsungCanada i never knew parks and rec was so good

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @freedomsupport After being hung up on 3 times I'm not exactly motivated to call. I was hoping Freedom would appreciate me as a client and reach out but I guess that's not the case. Great customer service 👍

  • stef1307 stephanie (@stef1307) reported

    @FreedomMobile @SamsungCanada I am currently binge watching breaking bad again

  • TaishkaLefler hedgehog managers put them in the Gamestop (@TaishkaLefler) reported

    @freedomsupport I got hung up on so I'll try Twitter. I want to remove the Phone Protection Plan 9 from my account. I've had the phone 3 months now, I think I'm good. There used to be codes you could use to cancel various add-ons; text that code & it gets cancelled.

  • phil_157 🏒🧡Go Leafs Go. 💚💙🇨🇦 (@phil_157) reported

    @FreedomMobile Do you have 5g service to go with that phone

  • dpflem notalegend (@dpflem) reported

    @FreedomMobile @SamsungCanada Breaking Bad

  • sukritikhosla Sukriti (@sukritikhosla) reported

    @FreedomMobile @Brightstar [1/2]Been a freedom/brightstar customer for years. Was trying to create repair request and did not submit but website bug created request on its own. And the request was not as per my requirements. Upon calling [continued]

  • daveyesha14 Yesha (@daveyesha14) reported

    @FreedomMobile,I cancelled ur plan in Oct 2020. In Nov 2020, Freedom issed a final balance statement and said that I will receive a refund check within 6-8 wks.I am still waiting even after 10 wks! Contacted customer service atleast 5 times but no response.Worst customer service!

  • 8thCyn Cynthia Piercy (@8thCyn) reported

    I am beyond disgusted with the "customer service" provided by @FreedomMobile. I have been dealing with their ineptitude for three months now, and am going to have to go through my bills to see how badly they've screwed everything up. Just what I need.