Freedom Mobile

Freedom Mobile Outage Report in Wetaskiwin, Alberta

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Wetaskiwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Wetaskiwin, Alberta 03/01/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • olrac602 olrac (@olrac602) reported

    @FreedomMobile agent told me he'll find a way to avoid connection fee if I enroll in the phone protection plan and cancel it after a month. Two months later, I have to pay phone protection plan and connection fee for a slow phone!

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I'm absolutely certain your Customer Retention team member missed the boat on this one... forget the fact that I had to argue to get money back for the US pkg that didn't work as promised, but when I said I was looking at taking my business elsewhere, they were literally silent.

  • PabloMorcz Pablo (@PabloMorcz) reported

    I bought a SIM card with @PublicMobile online and it never arrived. Do you recommend @FreedomMobile instead?

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

  • ChristianBobak Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported

    @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

  • David_J_Broad David (@David_J_Broad) reported

    @freedomsupport little to no help updating my 94 year olds fathers account with freedom. when i asked to speak to a manager i was told i would get a call back in 12 to 24 hours. all im trying to do is fix and pay his bill.

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I've tried to DM, but Twitter keeps telling me my account is locked, and I have to complete an Arkose challenge... never had this issue prior to interacting with your account. Odd.

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported

    @freedomsupport I don't understand -- I tell online support to send you the communication log? How can I ensure they know what I mean and how to do that? I can paste the conversation points here but it is lengthy with the back and forth messages. They took a long time to understand my concerns.

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones