Freedom Mobile outages and service status in Vancouver, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 28, 10:39 PM EDT.
- Internet (67%)
- Wi-fi (33%)
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Vancouver, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Vancouver, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver, and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
|
Internet | 6 days ago |
|
Vancouver
|
Internet | 26 days ago |
|
Vancouver
|
Wi-fi | 27 days ago |
|
Burnaby
|
Total Blackout | 1 month ago |
|
Vancouver
|
Phone | 2 months ago |
|
Vancouver
|
Internet | 2 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Vancouver, British Columbia
Latest outage, problems and issue reports in Vancouver and nearby locations:
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Michael Malone (@princeof416) reported from Grandview-Woodlands, British Columbia@virginmobilecan ๐ฐ Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM
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โ Chris a fan of Bad Batch โ ๐จ๐ฆ (@ChrisMcArdle1) reported from Vancouver, British Columbia@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Porky's Food Truck (@FoodPorky) reported from North Vancouver, British Columbia@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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๋์ง DAVID ๊น (@djddjk) reported from Vancouver, British Columbia@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Brady Patterson (@bradypatterson) reported from Vancouver, British Columbia@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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NโSINGโ (@choddeii) reported from Vancouver, British Columbia@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British ColumbiaWorst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Tom Beith (@Tbeithnow) reported from Richmond, British Columbia@FreedomMobile Iโve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise Iโll have to look elsewhere
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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๐ฏ๐๐๐๐๐.๐ (@itsssseva) reported from Richmond, British ColumbiaTwo things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!๐คก
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Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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edward cho (@edward_cho_66) reported from Vancouver, British Columbia@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Adam Dymitruk ๐จ๐ฆ (@adymitruk) reported from Vancouver, British Columbia@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Southsider Tom (@southsidertom) reported from Vancouver, British Columbia@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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Arturo Mendez ๐ฒ๐ฝ๐จ๐ฆ (@arturomendz) reported from Vancouver, British Columbia@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported from Vancouver, British Columbia@alovesadventure @FreedomMobile Itโs so nice! Boring down there without service otherwise. ๐
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Nathan A | Researcher | ๐จ๐ฆ๐ฎ๐ฑ (@n_arm1979) reportedPay more, get less. Thatโs the @FreedomMobile motto โ unstable internet, unresponsive support. Hard pass. โ๐ก @CBCNews @globalnews
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Stephen (not spellchecking my tweets) ๐จ๐ฆ (@Thatguy1612) reported@FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me
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Curt Bennett ๐จ๐ฆ @curttalkstv.bsky.social (@CurtTalksTV) reported@TELUSsupport Just got your WINBACKTELUS email offer but it's not even as good as an off-the-shelf plan with @FreedomMobile. Also your AI chatbot is comically terrible. Don't even bother trying again until you rehire human beings and create competitive plans.
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gbreezie (@garry568) reported@FreedomMobile support Samsung watch LTE already. Stop loving apple so much
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David bristow (@Davidbr14133727) reported@FreedomMobile I'm having connectivity issues with my Motorola e15
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
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Neeraj Bagai (@neeraj_bagai) reported@FreedomMobile Unable to get thru your customer service, can you please help
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Laurentian Elite (@EliteLaurentian) reported@FreedomMobile why isnโt cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it
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liyahcove๐ฆ (@Aliyah71957449) reported@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!