Freedom Mobile outages and service status in Vancouver, British Columbia

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Vancouver, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 16, 11:29 AM EDT.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vancouver, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 16, 2:40 PM EDT	0	0
May 16, 3:00 PM EDT	0	0
May 16, 3:20 PM EDT	0	0
May 16, 3:40 PM EDT	0	0
May 16, 4:00 PM EDT	0	0
May 16, 4:20 PM EDT	0	0
May 16, 4:40 PM EDT	0	0
May 16, 5:00 PM EDT	0	0
May 16, 5:20 PM EDT	0	0
May 16, 5:40 PM EDT	0	0
May 16, 6:00 PM EDT	0	0
May 16, 6:20 PM EDT	0	0
May 16, 6:40 PM EDT	0	0
May 16, 7:00 PM EDT	0	0
May 16, 7:20 PM EDT	0	0
May 16, 7:40 PM EDT	0	0
May 16, 8:00 PM EDT	0	0
May 16, 8:20 PM EDT	0	0
May 16, 8:40 PM EDT	0	0
May 16, 9:00 PM EDT	0	0
May 16, 9:20 PM EDT	0	0
May 16, 9:40 PM EDT	0	0
May 16, 10:00 PM EDT	0	0
May 16, 10:20 PM EDT	0	0
May 16, 10:40 PM EDT	0	0
May 16, 11:00 PM EDT	0	0
May 16, 11:20 PM EDT	0	0
May 16, 11:40 PM EDT	0	0
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Vancouver, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	1 day ago
Vancouver	Internet	8 days ago
Vancouver	Internet	19 days ago
Vancouver	Internet	1 month ago
Vancouver	Wi-fi	1 month ago
Burnaby	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vancouver, British Columbia

Latest outage, problems and issue reports in Vancouver and nearby locations:

Tracy ترايسي (@tracyglennYVR) reported 1 minute ago from Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
N☆SING☆ (@choddeii) reported 3 minutes ago from Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
Jeremy Reah (@mjreah) reported 4 minutes ago from Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
동진 DAVID 김 (@djddjk) reported 4 minutes ago from Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
Brady Patterson (@bradypatterson) reported 7 minutes ago from Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
V (@vidursh) reported 12 minutes ago from Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
Bipolarhitchhiker (@danddrost) reported 17 minutes ago from Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
Bipolarhitchhiker (@danddrost) reported 27 minutes ago from Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
Bipolarhitchhiker (@danddrost) reported 27 minutes ago from Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
Dallas Groot (@iamgroot11) reported 30 minutes ago from West End, British Columbia
Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 33 minutes ago from Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported 33 minutes ago from Vancouver, British Columbia
I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
Porky's Food Truck (@FoodPorky) reported 36 minutes ago from North Vancouver, British Columbia
@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
Michael Malone (@princeof416) reported 43 minutes ago from Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM
Bipolarhitchhiker (@danddrost) reported 47 minutes ago from Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
Michael Malone (@princeof416) reported 50 minutes ago from Grandview-Woodlands, British Columbia
@virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage
Bipolarhitchhiker (@danddrost) reported 54 minutes ago from Burnaby, British Columbia
@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
Southsider Tom (@southsidertom) reported 56 minutes ago from Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
edward cho (@edward_cho_66) reported 57 minutes ago from Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
𝕯𝖔𝖑𝖑𝖎𝖓.𓄂 (@itsssseva) reported 57 minutes ago from Richmond, British Columbia
Two things I hate in Vancouver. 1- @FreedomMobile and their awful customer service. (worst carrier experience of my life.) 2- of course number two's gonna be ICBC!🤡

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

🐍 (@Hambonevstech) reported 6 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported 6 minutes ago
@FreedomMobile your service is down in Langley BC
Ryan John White. (@RyanCanadian) reported 10 minutes ago
@FreedomMobile Forced Auto-Payment upon me a Customer of over 10 year's, when I came in to grab a new Google Pixel 10. I refused he wouldn't sell me the phone. So I left. ****** business.
Matt Bellamy (@Matt_Realtor) reported 11 minutes ago
@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage
the other KC (@iamtheotherkc) reported 14 minutes ago
Soooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
Justin (@justinfinnn) reported 15 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
Silvia C. (@SilviaCai) reported 15 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Eve (@Eve62617669) reported 20 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
Kahleel (@_XAmount2) reported 22 minutes ago
Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
Ryan Wilson (@RyanNW23) reported 23 minutes ago
@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail