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Freedom Mobile

Freedom Mobile Outage Report in York, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in York, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near York, Ontario

Latest outage, problems and issue reports in York and nearby locations:

  • keyvan_golestan
    Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • MarcusChangSue1
    Marcus Chang Sue (@MarcusChangSue1) reported from Newmarket, Ontario

    @freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus

  • davhuh
    memo (@davhuh) reported from Aurora, Ontario

    @FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.

  • sukub
    Sukumar (Suku) சுகு Balasubramaniam (@sukub) reported from King, Ontario

    @freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GTM618
    Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported

    A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything

  • Denteen8
    Pickle (@Denteen8) reported

    @TheJUNOAwards @FreedomMobile @tatemcrae Man. Canada’s music industry is as lame as ever. Ruining potential greatness by subjecting its young stars to becoming value brand versions of American popstars only to discard them when the fad dies down. Do better.

  • MonkeyShines74
    Jeremy (@MonkeyShines74) reported

    @freedomsupport Good thing is I think the link was broken as it too me to accuweather and I didn't put any personal information in any site. ,)

  • missdesai88
    Kesha (@missdesai88) reported

    @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

  • Mykie_E
    Majic Myk (@Mykie_E) reported

    @FreedomMobile @freedomsupport Can you validate the authenticity of the txt msgs being circulated Message from Freedom: All android users require to download the new app due to the new 5G update. Otherwise, your service may not be working. Install here :

  • CraigsHotSauce
    CraigsHotSauce (@CraigsHotSauce) reported

    @FreedomMobile just lost a 10 year long loyal customer due to poor customer service

  • ritenowbabs
    Ritenowbabs (@ritenowbabs) reported

    @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

  • sfeldman
    Sean Feldman (@sfeldman) reported

    This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(

  • jimbugg
    ★ Jim Bugg ★ (@jimbugg) reported

    (2/2) business call + client not able to hear. Call 5X, no connection, dropped from network + have to roam around my yard to find a signal. Told I'd get credit, that didn't happen. A constant battle for 3 years. Enough is enough, @FreedomMobile. #unhappycustomer #business

  • JohnBeenen
    John Beenen (@JohnBeenen) reported

    @freedomsupport my phone says ‘No Service’ yet I am a Freedom customer. Can you help. I am currently connected to wifi at Tim Hortons