Freedom Mobile Outage Report in York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Sukumar (Suku) சுகு Balasubramaniam
(@sukub) reported
from
King, Ontario
@freedomsupport I called 46 minutes ago about my phone not working my location you can see and I give them alternative number call me back that's the way they can resolve the problem on my phone but they never called me back
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Zaria Greensword
(@ZGreensword) reported
@FreedomMobile worst freaking company I need my refund. Over 1 month now and you've been bullshitting around #worst #regretful #incompetent
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Chaityadeep S Mainee
(@Chaityadeep) reported
@freedomsupport My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport I have no idea why. And as far as I know this is the first time it’s happened. But today my wife iMessages me. A half hour later of me not responding she calls me. Once she called me it seemed as though my phone connected to the network and I got a bunch of texts
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sophie assal
(@sophilosophie14) reported
@TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps
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Dennis Lee
(@Goalee39Lee) reported
@freedomsupport Your agent was just being extremely rude in her sarcastic tone. Did not appreciate it and I did let her know about it and asked for her Supervisor but of course, was kept on hold till neverland so I hung up. There's really no point in me going back to this now. Fed up and tired.
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jennifer stephens
(@ohnojen) reported
@FreedomMobile You guys are the worst. Improve your customer service and policies ASAP
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.
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TheMatthewT
(@SouthCentralM95) reported
@FreedomMobile just wondering id there outage in etobicoke? I have no service.
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J Kyle Davidson
(@Kyledavidson002) reported
@FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile You just don’t care about your customers or the current situation in the world. Rather than making things easier for your loyal customers, you just made it much worse. I had not at all expected to be thrown away like a garbage after giving you business for 2 years