Freedom Mobile Outage Report in York, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in York, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near York, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near York, Ontario
Latest outage, problems and issue reports in York and nearby locations:
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Keyvan Golestan
(@keyvan_golestan) reported
from
Newmarket, Ontario
@freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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memo
(@davhuh) reported
from
Aurora, Ontario
@FreedomMobile service is unusable along the @GOtransitBR from Union to Rutherford and additional pockets to Newmarket.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Drew
(@drewzhouse) reported
@FreedomMobile TELL YOUR SALES PEOPLE THAT YOU DON’T HAVE 5G NETWORK IN MANITOBA. LTE IS NOT A RELIABLE NETWORK!! I FEEL RIPPED OFF NOW. I’M A NEW CUSTOMER AND IT’S ONLY BEEN A WEEK AND IM ALREADY PISSED WITH YOU GUYS.
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Sham B
(@shameb) reported
@FreedomMobile is there a problem with freedom network?
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Cheryl Rhodes
(@cheryl_rhodes) reported
**** Freedom Mobile @FreedomMobile What the hell is wrong with the Internet tonight? Did you hire former Telus employees to provide a ****** signal? Our future together is going to come to a swift end. Thanks for the inconvenience.
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— elden john 🪽
(@mvgitek) reported
@freedomsupport Hi! I don’t have cell service at all today. Can you help?
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Danielle Muma ~🐱👑🏴☠️🐌🇵🇸🇨🇦
(@daniellemuma) reported
**** @FreedomMobile for ALWAYS dropping all my calls. It was a WASTE of ******* money because I can never talk to anyone.
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Ashley McC
(@AshleyMcC10) reported
@freedomsupport Is there an outage in Ontario?
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Terry Austin
(@GoJuDragon82) reported
They offered no help as well and when I mentioned I am going to switch carriers based on this interaction alone they send me to another department who says they can offer me five dollars as compensation. Anyone know a better Carrier than Freedom? @FreedomMobile
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🃏
(@Jemini___) reported
Praying for all the people on @FreedomMobile’s garbage network right now 🙏🏾🙏🏾🙏🏾
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Soryita | TOAST
(@soryitaontoast) reported
@FreedomMobile is a joke. I moved to an area that doesn't have Freedom Network, I'm limited to Nationwide data, which is only 1GB on the plan I pay $65 for. I have to pay $30 for another 2GB of data. So I'm paying $95 for 3GB of data.
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J.S. Karma
(@EtInferius) reported
@FreedomMobile I paid my internet yesterday, and ur company is still trying to process payments. I DONT EVEN HAVE AUTO PAY ACTIVATED! THERE SHOULD BE NO ******* REASON FOR YOU TO TRY AND STEAL MY ******* MONEY! AND CUSTOMER SERVICE IS A JOKE!