Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 12/04/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • harmanmultani2 Harman (@harmanmultani2) reported

    @freedomsupport @freedomsupport need your assistance opted for vacation pass, but i got bill of 48$ instead of $15 topd by customer care, now out of country cannot reach to customer care by phone call, need assistance by email or phone call please correct billing details thanks

  • IvanNguyen Ivan N. (@IvanNguyen) reported

    @FreedomMobile is your stuff broken? I'm in SW Edmonton and my internet has been down all morning, data hardly works and your support keeps disconnecting and the messaging option sends no text msg.

  • 1SensFan1 1SensFan (@1SensFan1) reported

    @freedomsupport Wow, great job making it look like you give a crap about customer service. You want to make it up to me? Refund me my money for the 2 years of bad service

  • IvanNguyen Ivan N. (@IvanNguyen) reported

    @freedomsupport is your stuff broken? No internet all morning, data barely works (mostly network error) and your phone support keeps disconnecting. There is no follow up text for message support either.

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @freedomsupport That's too late you guys dusted me wasted my time on purpose I'm not going back and forth anymore I have a life eh? So I came with my own solution move to fido copied all convos and non results from freedom to show the world why you shouldn't choose freedom and write to the gov

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile data doesn't work won't load anything. We'll no working service = No money!

  • P0liticz Politicz Hyatt (@P0liticz) reported

    @freedomsupport I've had a tab issue for more than two years that I'm still waiting to resolve. There is an offer available on one line in my account, hoping you'll make it for the other two for all the trouble?

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport The specifics are over 11 years. I've had good one on one service from the store I mentioned

  • sofipapamarko Sofi Papamarko (@sofipapamarko) reported

    Your bad customer service and data overages finally lost me, @Telus @TELUSsupport. Hello, @FreedomMobile! Let’s be friends.

  • lee_gerry Vitamin⚡️G (@lee_gerry) reported

    @freedomsupport Link's broken too, other than the one for current subscribers