Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 12/25/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • humbled369 dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I get treated like ****. From a company that sold me a dud phone that stopped working 1 month into the contract. When I enquired about having it repaired I got told to go to hell.

  • jewknowwhattodo Ari Safari 🇮🇱✡️🇨🇦🦔👾🎮 (@jewknowwhattodo) reported

    @FreedomMobile Horrible service, worse customer service.

  • Swiftshott Schwift (@Swiftshott) reported

    Hey @freedomsupport I’m having an issue with my monthly statement. I’ve got a charge for DN services?

  • _kristianking_ Kristian King (@_kristianking_) reported

    @FreedomMobile is the worst company on this green earth

  • Fabricio__cl Fabricio (@Fabricio__cl) reported

    @freedomsupport hello, I'm a newcomer here, and I got today my new Canadian number with freedom mobile. Do you have any app to check my data? I'm using an Android cellphone. Please help me!

  • confionyema_ Confidence Onyema (@confionyema_) reported

    @freedomsupport First place I went to get info, tried login in my account but said sever down! Thanks for the update👌🏾

  • Ian29206698Ian Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • tlhingan_ Francesco Pisani (@tlhingan_) reported

    @freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?

  • RobustRuben Wiz 🇧🇼🦈 (@RobustRuben) reported

    @FreedomMobile Fix your connection issues, i cant even make one call ffs

  • KevlarKitten KevlarKitten (she/her) (@KevlarKitten) reported

    @FreedomMobile Tried to add a roaming charge to my bill, despite not leaving my house or city at all for 2+ years. Nice try. At least they did eventually give me a credit after almost an hour on service chat. Scammy scammy.