Freedom Mobile outages and service status in Paris, Ontario

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

• 
  RJM123 (@R0J0MI123) reported 28 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B̴B̴3̴ (@0xBB3) reported 4 minutes ago

  @ericzawo @rory_mg @FreedomMobile Agreed. Was very happy with them. I just didn’t like how I got 0 service in cottage country. Has the network been improved? It’s been a few years since then

• 
  Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported 6 minutes ago

  @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

• 
  manish midha (@midha_manish) reported 6 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Neeon (@goanraptor) reported 11 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  Danica. (@DanicaDavid_) reported 13 minutes ago

  @FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back

• 
  Mike Bryan (@mikebryan) reported 14 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  The Lenis (@LenisTheOrca) reported 17 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Jack (@jbn_jack) reported 18 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Riu (@SiuRaymondsiu) reported 24 minutes ago

  @FreedomMobile Hey @FreedomMobile! 🚀 I'm a loyal customer with a Samsung Galaxy and I’d love to see Freedom partner with Starlink Direct to Cell. Right now, I have to pay Rogers $15/month for a separate satellite add-on just to stay connected in remote areas. Any plans to bring this feature natively to Freedom? #FreedomMobile #Starlink

• 
  David Barnwell (@lifeOfBarney) reported 24 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN