Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 02/19/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paris, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Brantford and Shep's Subdivision.

Loading map, please wait...
City Problem Type Report Time
CanadaBrantford Internet
CanadaBrantford Internet
CanadaBrantford Phone
CanadaBrantford Phone
CanadaBrantford Internet
CanadaBrantford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

  • R0J0MI123 RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @kkeen0 @FreedomMobile I have. Been on text with customer support for the past two days. They just keep saying the fee is non-refundable.

  • codkelpme codkelpme (@codkelpme) reported

    @FreedomMobile Are the @e_mydata's Murena Teracube 2e phone & @nitrokey's Nitrophone usable on your network? #opensource #privacy #smartphone

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    @freedomsupport Perhaps considering changing it to a "Network Improvement Fee" then? Connection fee makes it sound like you provided me with an actual service.

  • purdon Marc Purdon (@purdon) reported

    @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?

  • travellingjess Jessica Macht (@travellingjess) reported

    @TransLinkNews @ShawInfo @FreedomMobile This is great. But what about that non-underground dead zone between Joyce and Commercial-Broadway? Especially bad at 29th Ave station. Very unsafe for us Freedom users.

  • piyushmevada123 Piyush Mevada (@piyushmevada123) reported

    @FreedomMobile @freedomsupport Hi,,Need urgent support from Top managment of Freedom, I was in Canada in 2018 and then gone back to home country and was stuck in Covid there for 4 years, Now came back and want to settle with good deal with old o/s with freedom,

  • NiicoleB2 NiicoleB (@NiicoleB2) reported

    @FreedomMobile Not receiving that message because freedoms network is ****.

  • tlrowanrmt Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported

    I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.

  • ProducedByAMPZ A.M.P.Z (@ProducedByAMPZ) reported

    freedom mobile customer service is the most garbage customer service in human history, and also the “hold”music is the most depressing thing ive ever heard , go **** yourself @FreedomMobile

  • angelsuzy65 Sue The Insane Writer (@angelsuzy65) reported

    @freedomsupport I'm having problems with texting. Texts aren't delivering for up to 19 minutes and texts sent to me are taking that long or longer. It's only been the last few days