Freedom Mobile Outage Report in Paris, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (59%)

2. 

   Phone (31%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (4%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Live Outage Map Near Paris, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Brantford and Shep's Subdivision.

City	Problem Type	Report Time
Brantford	Internet	one month ago
Brantford	Internet	one month ago
Brantford	Phone	2 months ago
Brantford	Phone	6 months ago
Brantford	Internet	6 months ago
Brantford	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

• RJM123 (@R0J0MI123) reported 3 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ashley Hynd (@ashley_hynd) reported 10 minutes ago

  I was really excited when I joined @FreedomMobile. Felt like I had finally found a cell provider who put integrity & care into providing service. Sadly their @freedomsupport has become mostly automated just like all the other cell companies

• Satvinder Singh (@Satvind70085516) reported 12 minutes ago

  So unprofessional behavior @FreedomMobile @freedomsupport. My complaint for WIFI-calling is unresolved from past 2 weeks and no hope for resolution from your customer support. Have been chasing from so long but no one ever calls back with resolution. Always misguiding clients.

• kylamenta (@kylarmenta) reported 16 minutes ago

  @FreedomMobile I paid my phone bill online an hour ago ( never missed a month before) and it’s saying my account is still suspended. the money came out of my bank account and I got the 611 text that my account has been topped up ? Any solutions?

• 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported 24 minutes ago

  @freedomsupport 3 times escalation. No solution. You have more questions than we do and I just had a one hour chat which was futile. Dont want to send you a message anymore

• Kat Chambers (@katastrofunk) reported 26 minutes ago

  @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

• 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported 27 minutes ago

  @FreedomMobile you have the worst customer service reps ever. 😡😡😡

• Krys (@Krys_1920) reported 28 minutes ago

  Y’all I called @FreedomMobile TWICE tonight, cause my kid bought an unlocked phone. JOKES ON HER, person sold it, didn’t unlock it. Now I have a sobbing kid, who worked so hard to buy their phone. Someone help freedom mobile SUCKSSS!!!!

• m (@mins016) reported 30 minutes ago

  I’m usually not the type to complain about these issue. However, after dealing with CS this morning has left a bad taste in my mouth. I reached out to CS about my issue with my home internet bill and have been passed off to multiple agents just for one issue. @FreedomMobile

• Mohammad A. Abbas (@abbascalgary) reported 33 minutes ago

  @freedomsupport same issue here. no sms going out. Customer service told me it can take upto 5 days to resolve... btw... customer service had no idea that this is network wide with multiple reports... disappointed...

• Monse 💛💛 (@repkarla13) reported 36 minutes ago

  @TheJUNOAwards @FreedomMobile Bad Reputation I’m voting for #JFCShawnMendes for #JUNOFanChoice Presented by @TD_Canada!