Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 01/05/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rubieberauhl Ruby - HOLD ON 🏍️ (@rubieberauhl) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Support #JFCJustinBieber

  • tracieannv Splashyygirl (@tracieannv) reported

    @freedomsupport Absolutely Understood! Not sure if it makes sense to have more customers reps on the inside when you could have sent one on the outside to ‘triage’ customers and allow a customer to receive service on the inside. The Oshawa branch customer service needs a review

  • WilsonYVR Wilson (@WilsonYVR) reported

    @FreedomMobile I can't send or receive SMS between Bell Mobility for over an hour, it's midnight now. All avenues of support of closed? What's up with that?

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @FreedomMobile I bought a plan of phone + data on 19 February. I'm a new customer but I haven't received my mobile and sim yet. I raised the complaint by email to your back office and got the reply now that they are investigating it.

  • abardyn71 Andrew Bardyn (@abardyn71) reported

    @freedomsupport Why is my service off, when im under my credit limit?

  • sweetangel1936 Sandra (@sweetangel1936) reported

    @FreedomMobile DO NOT use Freedom Mobile been dealing with phone with them regarding issues since December and nothing has been done, NOT IMPRESSED

  • JanetGlassford Janet Glassford (@JanetGlassford) reported

    Morning @FreedomMobile trying to contact you via iOS Message & link leads to a page w/ no fields to fill out!! pls connect, I've got an issue, I need help w/! Cheers, Janet

  • spurplex1 DYLAN ***** (@spurplex1) reported

    @freedomsupport i don’t have any service on my phone

  • CAYashMaks Yash Makwana (@CAYashMaks) reported

    @freedomsupport But your back office is not able to resolve my issue. Then whom should I escalate now?

  • StmakMa Steve Ma (@StmakMa) reported

    @FreedomMobile Freedom is the most unreliable and inconsistent network I've ever had. Big mistake switching to them. Many dead spots and are charged roaming fees when in Freedom area. Don't waste your money. You get what you pay for. Freedom is crap!!!!