Freedom Mobile Outage Report in Paris, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Paris, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Khadija Chhatriwala
(@KhadijaChh95375) reported
TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile
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Fernanda
(@Ferhaze) reported
@FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.
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Rod M
(@hot40chef) reported
@FreedomMobile your new internet doesn't work.. been trying all day to get it working..
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CaP
(@CarolP_media) reported
Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN
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Jtoolitforu
(@litvybzonly) reported
@FreedomMobile stop ******* up the connection at night time yall not making my text go through when it’s night time why are people saying they just receiving my text messages that’s 24 hours ago, provide better quality service to your clients and customers thank you .
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WhatWillisIsTlknBout2.0
(@WtWillisTlknBt) reported
@Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬
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doobydude
(@doobydude2) reported
@FreedomMobile You need Samsung wearable plans people. Cmon!! Apple sucks
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Gursimar Singh
(@gursimar114) reported
@FreedomMobile Your outbound sales team offered me a discounted plan, but the discount wasn’t applied. I’ve spoken to multiple customer service reps—no resolution. Can someone actually help fix this?
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Canada Immigration Updates
(@cdnimmi) reported
@gschahal @FreedomMobile I too had a very bad experience, port out your number