Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 11/19/2025 05:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport There in no customer login through app or web browser.... I've been trying over two days! 🤮

  • said_ibro said akuda (@said_ibro) reported

    @freedomsupport Why your internet is not working

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • happynotsad1 Jowita Bydlowska (@happynotsad1) reported

    @freedomsupport No, I have six hours worth of screenshots of your incompetent agents unable to help me which I will send you no problem, but I would like to enjoy my vacation. I've already wasted more than half my day doing this. And still no service.

  • ClownsAreEvil Mona (@ClownsAreEvil) reported

    @FreedomMobile Kindly provide a contact number where I can express my displeasure at the treatment received at one of your stores today. Elderly women should NEVER be humiliated or yelled at for any reason. We need to talk.

  • Breaking_NewsCA Breaking-News.ca (@Breaking_NewsCA) reported

    @freedomsupport Yes your site is down. The app cannot connect to your servers. It is down from USA and Canadian IP's.

  • happynotsad1 Jowita Bydlowska (@happynotsad1) reported

    I've been on the phone with @FreedomMobile to try to resolve an issue of having my phone connected to a U.S. network (for which I paid for) so I can use it. It's been SIX hours, FOUR agents and this is literally my vacation now, being a karen and trying to solve this. #badservice

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • agaramusic Agara Music (@agaramusic) reported

    @FreedomMobile why is our data service so terrible lately? The Rogers fiasco?

  • holly_spence95 HSpizzle ✨ (@holly_spence95) reported

    @freedomsupport Hi there! I’ve got an issue and I’m unsure how to solve this. I receive around 10-30 phone calls from scammers a day. I’ve silenced unknown contacts but they will leave a voicemail with me with no one speaking then I also get a text on top of that. Plz help me