Freedom Mobile

Freedom Mobile Outage Report in Paris, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Paris, Ontario 11/29/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • bennettchin Bennett (@bennettchin) reported

    @FreedomMobile Very disappointed in your customer service. Phone line suspended & spoke w/ 2 different CSR & both gave different reasons for suspension. Asked what is actual monthly fee & neither could give a response. Such a simple question. #poorservice #fail

  • whyte_wolfe TheBurningWolf (@whyte_wolfe) reported

    @FreedomMobile you lie bc you still imply you will give a consumer their full 30 days from the time they pay, no clauses, but yet everytime i pay end of the month my service cuts on the 17th and nobody at freedom mentions this to new customers, because they always get told its illegal, & it is!

  • WillH34617750 Will H (@WillH34617750) reported

    “Ahmed” on the @FreedomMobile ACTIVATIONS team 👉🏿👉🏿👉🏿 worst customer service ever!

  • david71013817 david (@david71013817) reported

    @FreedomMobile @TheJUNOAwards I have a technical issue with my phone

  • whyte_wolfe TheBurningWolf (@whyte_wolfe) reported

    @FreedomMobile First of all, if someone pays a suspended phone line without your damn help, dont charge them. Second, ive seen better service back in 2007 inside underground parking lots. Third: when you get paid for A MONTHS SERVICE it is not legal to manipulate the service and you lie in T&C

  • dabloat Bill McKay (@dabloat) reported

    @680NEWS Bye @FreedomMobile it's been awesome but I would rather have no phone than be a Robbers customer

  • maggs49 Mike Magwood (@maggs49) reported

    @FreedomMobile With no service in Niagara on the lake

  • bennettchin Bennett (@bennettchin) reported

    @FreedomMobile Too bad you can’t tell me the cost of my monthly plan when I call your customer service to ask.

  • latinxnando Fernando (@latinxnando) reported

    @freedomsupport I’m so annoyed with you guys. After more than 8 years with terrible service, the only thing loyalty can offer me is 10 dollars off my plan. Great.... you guys are so cheap.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile Is there an email or something I can message? It's not a complaint per-se, but a general service feedback sort of thing I'd really like to try and get in front of the suits, or as far as consumer channels go, anyhow. Your CCTS/Contact us page is kinda borked...