Freedom Mobile outages and service status in Paris, Ontario

Problems in the last 24 hours in Paris, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Paris, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Paris, Ontario

Latest outage, problems and issue reports in Paris and nearby locations:

• 
  RJM123 (@R0J0MI123) reported 51 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nancy (@NancySamuel68) reported 4 minutes ago

  @FreedomMobile another bad experience today from your customer service. You guys will never change. Worst customer service

• 
  Phillip Blancher (@phillipblancher) reported 21 minutes ago

  In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.

• 
  Crystal Toth (@crystal4UTNT) reported 22 minutes ago

  @FreedomMobile I HAD 3 PAYMENTS COME OUT OF MY ACCOUNT AND YOU GUYS STILL HAVE NOT TOPPED UP THERE IS NOW $150 TAKEN OUT OF MY ACCOUNT WITH NO SERVICE

• 
  Efe Idugie (@efeidugie) reported 23 minutes ago

  @FreedomMobile your customer service called my number while I was still talking he hung up the line, he sounded so rude and arrogant how that is customer service is beyond me, I have been a customer for over 10years, someone has to listen to that conversation

• 
  Ty (@TyTyndale) reported 23 minutes ago

  @freedomsupport why is your coustoner service rep asking for my full address just cause my phone can't send texts?????

• 
  Simerjit Singh (@simerjit_singh) reported 24 minutes ago

  @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

• 
  Spike (@HeyimSpike) reported 25 minutes ago

  @freedomsupport Fix your mobile app. Stop logging me out every time I open it. Get a more mobile-friendly UI that isn't just a wrapper for your website and release some updates for it once in a while. Like damn, you guys are a telecommunications service, this should be basic stuff in 2021.

• 
  Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported 26 minutes ago

  We've been a loyal @FreedomMobile customer for 6 years. We carried over from Public Mobile and Wind respectively, before that (re-brand). The time has come to drop them and go with someone else. Likely @Bell The taste left in my mouth is so bitter and has been since Wed.

• 
  Cornerstone.of.Statesmanship (@CStatesmanship) reported 27 minutes ago

  @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

• 
  Derek Sojek (@derek_sojek) reported 30 minutes ago

  @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks