Freedom Mobile Outage Report in Hope Bay, Canada
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
Problems in the last 24 hours in Hope Bay, Canada
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Hope Bay, Canada and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
- Internet (57%)
- Phone (32%)
- Total Blackout (5%)
- Wi-fi (5%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Will McGlynn (@qaawill) reported@freedomsupport yo. 5 agents I've spoken to today (all useless). 2 online chats disconnected. 3h15 and counting on hold. 1h 29 mins spent online chat. 8 promises broken. $504 taken off my VISA for 2 device upgrades that were never confirmed. Can you guys sort your sh*t out?
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thebig_hert (@thebig_hert) reported@NevahMindJones @FreedomMobile The charge was refunded after reaching out to customer support through Twitter.
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AGA (@fatihce23) reported@_MawaK @FreedomMobile Never believe .. I am exiting customer they are asking 600$ to close the existing. But for new customers 0$.. really ridiculous
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I'm (no)t feeling (ve)ry well, reme(mber)? (@feedinghand) reportedHow is that I can't join in on a @FreedomMobile Black Friday deal that would allow me to pay the same amount I do now for MORE data but wanna charge me $300 for a "new plan" even though I want to amend it for a service they provide & not completely stop my plan halfway through
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Jordan Inman (@JordanInman6) reported@FreedomMobile Their service is terrible if you leave the city ever. My tab is finally up and I'm going to another service provider asap.
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IamBrand (@beingSmarttt) reported@FreedomMobile On chat for 4 hrs with loyalty dept, then on call wasted 2 more hrs to upgrade device. All agents confirmed have noted account,finally after 5-6 hrs hardware upgrade agent said its out of stock n have to visit store n cant guarantee the deal I got. Worst cx service
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Gamer2Gainz (@Gamer2Gainz) reported@FreedomMobile Honestly you guys are the worst in customer care . Tell me something how does it make sense when a customer pays their bill and your system glitches out on the app and then I have to pay again to have my phone line restored ?
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SungManitu/2020 (@sungmanitu2020) reported from Toronto, Ontario@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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DMC (@dcav80) reported@FreedomMobile great customer service from your freedom mobile care from S.C Really helpful in explaining to me the black friday upgrade im eligible for #FreedomIsTheBest
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AGA (@fatihce23) reported@FreedomMobile Terrible brand with terrible service.. I am trying to find a chance to change.. no loyalty for existing customers. Be careful for peace of your mind keep away from Freedom. I will be posting all communications with loyalty service..