Freedom Mobile

Freedom Mobile Outage Report in Stevensville, Regional Municipality of Niagara, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stevensville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stevensville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stevensville, Regional Municipality of Niagara, Ontario 07/15/2024 09:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stevensville, Ontario

Latest outage, problems and issue reports in Stevensville and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MintOwls Lanie (she/her) (@MintOwls) reported

    Usually @FreedomMobile has fantastic customer service, but today was not good! Told the person what phone I wanted to get right off the bat… spent 30 minutes trying to set up the new phone and plan, had to MESSAGE a live agent while on the phone (was directed to)…

  • phanmac Phani (@phanmac) reported

    @FreedomMobile probably worst of all service providers @freedomsupport pathetic customer service can't even take feedback properly

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

  • Outdoor_Easy Duffy Monaghan (@Outdoor_Easy) reported

    @freedomsupport No. Lol. I don’t want to pay more money at all. I want a broader network where my freedom data works outside of Ottawa. That would be what I’m after.

  • rebeccaj63 Rebecca Johnson (@rebeccaj63) reported

    @freedomsupport I need to cancel my moms phone as she is deceased. Contact?

  • CJMELondon Colin In London (@CJMELondon) reported

    @freedomsupport Hey @freedomsupport, I'm trying to pay my bill. The card I had on record expired. I can enter the new card info no problem, but it won't let me change my billing address, which is different for this card than it was for the old one. Please advise.

  • iDreamofWinnie iDream 🇨🇦🇹🇹 (@iDreamofWinnie) reported

    So figured it out myself by a simple Google search while the @FreedomMobile customer service agent basically told me she doesn’t know how to switch to a new SIM card and asked me to hold to transfer me to level two technical help. Then hung up 👎🏾#badcustomerservice #fixitjesus

  • Muhamme13382073 Muhammed Siraj U M (@Muhamme13382073) reported

    @FreedomMobile I have been on queue for last 3 hours in whatsapp and none of your team joined me on chat. Very poor customer service. I tried to contact using phone call, but no one receiving call

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile More 5G phones with no 5G on the network.

  • Chimera1703 karan1703 (@Chimera1703) reported

    @FreedomMobile @freedomsupport I’ve been talking in chat with your customer service reps for almost 4 hours and nothing has been resolved. The most useless team ever. Can’t even help me out. It’s as if freedom doesn’t care about it’s customers.