Rogers outages and service status in Brookside, Nova Scotia

Problems in the last 24 hours in Brookside, Nova Scotia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Brookside, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  barrieguynow (@barrieguynow) reported 6 minutes ago

  Wonder if @rogers will ever have a customer service department? Anyone know? Might help their business if they actually hired some customer service reps.

• 
  Batsirai (@batsirai) reported 6 minutes ago

  @Rogers I don’t care how many support calls you get… there is no excuse for this long of a call queue. Hire someone to pickup the phone #rogers #customersupport #switchtobell It’s like you know I’m calling to cancel… I was about to come back to Rogers… Yes - I’m still on hold. Even the live chat agent handed me off to the same call queue.

• 
  freebird2014 (@freebird20142) reported 9 minutes ago

  @RogersHelps Found a new cheaper cell service. Will be moving to it soon.

• 
  B Rachel (@b_rachel18) reported 17 minutes ago

  @RogersHelps the amount of time I’ve had to spend trying to correct a billing error you made is ridiculous. I have been on hold for over an hour and the online queue is just as bad. Please provide better options for customers to resolve issues.

• 
  Arsalan S. (@arsalansaleem_) reported 17 minutes ago

  @RogersHelps i have switched my plan and its not yet reflected, agents get connected after listening to the issue they try to transfer to other dept and disconnect call, i yest got tv box and not modem, i am on prorata from last plan which is priced at full, i am so disappointed.

• 
  Stormi (@Stormi16092539) reported 21 minutes ago

  @RogersHelps Be prepared to wait for hours. Worst customer service ever.

• 
  John Mctaggart (@Mctinyyc) reported 22 minutes ago

  @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual

• 
  Shawn Tock (@TockShawn) reported 22 minutes ago

  @RogersHelps @rogers: 15 hours with no internet, using my @telus phone as a hotspot. At 8 am, you said it'd take 4 hours to fix. Then 4-6 hours. Then the Rogers outage page kept extending the resolution time by an hour. Now an agent told me 24 hours. WTF? Unacceptable.

• 
  Rich (@GRichM77) reported 25 minutes ago

  @RogersHelps is Eric a real person? if hte phone is not compatible, why ******** is a support ticket needed? going back to the place that sold me a device that is not compatible with the network, to that same kiosk person, that's a solution? what ******** can they do ?

• 
  Aakash (@aakashkapadia) reported 29 minutes ago

  @RogersHelps hangs up on you after an hour because they know you have nowhere else to go. Peak Canadian monopoly behavior. Zero accountability, extortionate pricing, and third-rate support. Burning my money would be more satisfying. #rogers