Rogers outages and service status in Alma, Ontario

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alma, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alma, Ontario

Latest outage, problems and issue reports in Alma and nearby locations:

• 
  Elaine (@Laineygirl) reported 7 minutes ago from Woolwich, Ontario

  @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

• 
  Elaine (@Laineygirl) reported 8 minutes ago from Woolwich, Ontario

  @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

• 
  Jenn Metzger (@jennmet9) reported 25 minutes ago from Woolwich, Ontario

  @RogersHelps our wifi is down - being we are all home 14 days this is not cool

• 
  Karen Schieck🇨🇦 (@SchieckKaren) reported 35 minutes ago from Woolwich, Ontario

  @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

• 
  Elaine (@Laineygirl) reported 49 minutes ago from Woolwich, Ontario

  Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

• 
  Kirby McGinnis (@KirbyMcGinnis) reported 52 minutes ago from Centre Wellington, Ontario

  the only person @Rogers fired after that outage last week was Charlie Montoyo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy Tsoi (@ChopperTsoi) reported 3 minutes ago

  @Rogers I've been on hold for 2 hours waiting for tech support. You are a communications company that seems to think your customers time has zero value. Not even a simple callback option that even banks have. We pay some of the highest rates in the world, but this is what we get

• 
  MACK A (@mack1971) reported 4 minutes ago

  @RogersHelps Besides powering off and on the phone crap

• 
  Beck (@MoneyandBeck) reported 4 minutes ago

  @RogersHelps is there any issues involving poor audio quality right now.?When I switch over to apps available (ie. YouTube/ Prime/ Netflix) the sound quality is awful

• 
  Claudio Fanuzzi (@claudsfanuzzi) reported 7 minutes ago

  @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

• 
  Nesta ౨ৎ (@nestapendragon) reported 10 minutes ago

  @MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.

• 
  Dodie (@michifme) reported 18 minutes ago

  @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

• 
  Ranjan Soni (@_RanjanSoni) reported 19 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  Sanka Jayasundera (@Zenblime) reported 19 minutes ago

  @RogersHelps Its a 44mm samsung watch8. Im on a call with tech support now and they telling me to go to the store which I already did and they told me to talk to tech support so you guys have no idea what you doing and giving me the run around and wasting my time

• 
  SCH (@StephenHoltzman) reported 20 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  Sic @ Warmer Sun (@WarmerSun) reported 20 minutes ago

  @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.