Rogers outages and service status in Alma, Ontario

Problems in the last 24 hours in Alma, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alma, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Alma, Ontario

Latest outage, problems and issue reports in Alma and nearby locations:

• 
  Elaine (@Laineygirl) reported 10 seconds ago from Woolwich, Ontario

  @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

• 
  Jenn Metzger (@jennmet9) reported 6 minutes ago from Woolwich, Ontario

  @RogersHelps our wifi is down - being we are all home 14 days this is not cool

• 
  Elaine (@Laineygirl) reported 14 minutes ago from Woolwich, Ontario

  @babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

• 
  Kirby McGinnis (@KirbyMcGinnis) reported 26 minutes ago from Centre Wellington, Ontario

  the only person @Rogers fired after that outage last week was Charlie Montoyo

• 
  Karen Schieck🇨🇦 (@SchieckKaren) reported 44 minutes ago from Woolwich, Ontario

  @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

• 
  Elaine (@Laineygirl) reported 54 minutes ago from Woolwich, Ontario

  Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@Adam_LPARMY) reported 4 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  BNKB (@banknotekb) reported 7 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Terry Murphy (@tyjac2) reported 17 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  The Impatient Tourist (@ImpatienTourist) reported 19 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  alleykat (@katsass1) reported 21 minutes ago

  @JayGenXer @Rogers Im wlakinf away form them after multiple years their customer service has gone to **** and they'll pricing is unreasonable

• 
  Andrea JA (@Godblessedchild) reported 22 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

• 
  Just me - Jamie (@JustMeJamie64) reported 26 minutes ago

  @JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.

• 
  Richard Miller (@Millergram33) reported 27 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  BNKB (@banknotekb) reported 27 minutes ago

  @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  FARHANA (@Farhana27610134) reported 29 minutes ago

  @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!