Rogers

Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 11/25/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Fergus and Breslau.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener TV
CanadaWaterloo Internet
CanadaWaterloo Internet
CanadaKitchener Wi-fi

Community Discussion

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Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • aspacemonki3 Aspacemonkie (@aspacemonki3) reported

    @Rogers you guys have failed to provide me working internet for over a month now. Your customer service has no control over your maintenance teams and your maintenance teams haven't gotten the job done. There's an OFDMA Issue that they have neglected to fix for a month. Come on.

  • _atchuthan Atchuthan L (@_atchuthan) reported from Toronto, Ontario

    Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

  • antToronto 🍁Ant🍁🇨🇦 (@antToronto) reported

    @RogersHelps Always can rely on Rogers to make “great”customer service decisions. Another reason to get rid of cable and to get rid of Rogers.

  • WickedBoots66 Rhonda Dubue (@WickedBoots66) reported

    @RogersHelps was on hold for 15 min finally got an agent, 20 mins with her trying to figured out why my tv is not working and the call drops, so the agent has my number Why did she not call me back, now on hold again (35 min and counting) not impressed at the moment

  • FreehaSab Freeha (@FreehaSab) reported

    @PrimusHelps @RogersHelps my friend was on hold for 3 hours waiting to get the modem working only to find out @rogers didn't get the ticket. Was told will take an 1hr to be contacted and nothing yet & it's been HOURS. Going on a week w/ no internet! Unacceptable service.

  • caiello2 Cristina Aiello (@caiello2) reported

    @RogersHelps Don’t understand why in the last month or so my internet is slow to connect, trouble loading content. I dread calling tech support as I never get a straight answer or any resolution so I resort to venting on Twitter.

  • manpreet1221 Manpreet⚽🇨🇦† (@manpreet1221) reported

    @RogersHelps Been Rogers customer for 20+ years with two internet packages for two homes n yet the bill keeps going up annually. I look through ur website I didn't come across anything related to home internet deals. I even get emails but never got anything good. How do u expect to help?

  • AndrewPhannyTTV PhanGame (@AndrewPhannyTTV) reported

    @RogersHelps Holy crap why is the internet down for a whole 30? Fix your ****

  • JuleConway 🌎 Julie Conway 🌎 (@JuleConway) reported

    @RogersHelps I committed to a 1 year contract at a set price in July 2020.. Since then my bill has never reflected the price I agreed to in the terms. I have tried to rectify this with customer service, but no has solved my issue. I continue to be over charged. #terribleservice

  • sapnamalhotra Sapna Malhotra (@sapnamalhotra) reported

    @RogersHelps - the internet is very spotty in Scarborough. Is there an issue?