Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Woolwich, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and St. Jacobs.

City	Problem Type	Report Time
Kitchener	Internet	20 hours ago
Kitchener	Internet	1 day ago
Kitchener	Internet	4 days ago
Waterloo	E-mail	4 days ago
Kitchener	Internet	5 days ago
Kitchener	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 2 minutes ago from Kitchener, Ontario

  @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

• 
  M. Pocaterra (@MPocaterra1) reported 5 minutes ago from Waterloo, Ontario

  @Rogers You guys should improve the internet service before promoting other products!

• 
  Brenda Atchison 🇨🇦 (@1_bande) reported 7 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

• 
  Jenn Metzger (@jennmet9) reported 13 minutes ago from Woolwich, Ontario

  @RogersHelps our wifi is down - being we are all home 14 days this is not cool

• 
  Loren Padelford (@LorenPadelford) reported 14 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  David J Loredan, UE (@DavidJLoredan) reported 15 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Karl Zenith Nieva (@TheKarltopia) reported 17 minutes ago from Waterloo, Ontario

  @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

• 
  Chad R. Smith (@TheGospelOfChad) reported 18 minutes ago from Kitchener, Ontario

  @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

• 
  EmpowerGirlsToday (@grlsruledaworld) reported 21 minutes ago from Waterloo, Ontario

  @rogers no home internet service in Waterloo

• 
  Dan (@NothingworksDan) reported 25 minutes ago from Kitchener, Ontario

  @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

• 
  S.Coghlin (@scoghlin) reported 27 minutes ago from Kitchener, Ontario

  Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

• 
  Karl Zenith Nieva (@TheKarltopia) reported 29 minutes ago from Waterloo, Ontario

  @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

• 
  PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported 31 minutes ago from Kitchener, Ontario

  Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

• 
  Claire Donnison (@PlanetC63) reported 32 minutes ago from Kitchener, Ontario

  WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

• 
  M. Pocaterra (@MPocaterra1) reported 33 minutes ago from Waterloo, Ontario

  @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

• 
  Greg Smith (@TheJarraCanuck) reported 34 minutes ago from Waterloo, Ontario

  @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

• 
  Karyn Hynes (@karynhynes) reported 37 minutes ago from Waterloo, Ontario

  I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

• 
  dantran 🇨🇦 (@dantran88) reported 49 minutes ago from Kitchener, Ontario

  @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

• 
  Dan (@NothingworksDan) reported 52 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 55 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nesrine Chaalan (@niso21) reported 5 minutes ago

  @RogersHelps @Rogers I have no service since the morning

• 
  RogNation (@NationRog) reported 6 minutes ago

  @RogersHelps any update on this service outage?

• 
  Tyler (@VaultedCrypto) reported 9 minutes ago

  @RogersHelps @charityjkeller @joshjimenez_ And still no information on what the actual problem is? This is crazy!! Hacked maybe?

• 
  Kevin Lo (@kevin_lo) reported 9 minutes ago

  2-factor authentication failed when the entire mobile network is down. @RogersHelps #2FA

• 
  Charles-A. Gagnon (@c_a_gagnon) reported 12 minutes ago

  @Rogers I am very close to drop you guys. Second time in a couple of months that my cell and internet is down. Not a Bell fan, but they would cost me much less and be more reliable.

• 
  Black Siri (@ToLoveShay) reported 14 minutes ago

  Can’t even call my doctors office to fix a much needed prescription because of your outage!! @RogersHelps it’s been over 5 hours ridiculous!!!

• 
  Yuvraj Dhaliwal (@yuvraj_292) reported 16 minutes ago

  @RogersHelps why can’t I call anyone or anyone can’t call me right now like my mom called me one second ago and call cut in 10 seconds after my moms voice cut cause of ur dam ****** service

• 
  Jared Purdy (@jaredpurdy) reported 17 minutes ago

  @RogersHelps @Rogers I'm assuming, as a Fido customer, that the reason I can't use my phone is for the same reason?

• 
  Emily Dub (@Emilyyeeee) reported 18 minutes ago

  @Rogers @aredlight1 We don’t need a DM, we need PUBLIC, timely and expeditious updates and credit for the outage.

• 
  Chris Tulloch aka Landlocked Pirate (@CeeCeeTee) reported 23 minutes ago

  @RogersHelps Update: Reboot iPhone brought service back.