Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Fergus.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| TV | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Valentini 🇨🇦 ☮
(@GypsySpirit1946) reported
So, is @rogers down again???
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Dave Weicker
(@DaveWeicker) reported
@Rogers Your customer service has degraded to a useless entity. Spending an hour+ on the phone twice to change phone plans because your website fails to clarify certain details. Both times the CSA assured me the changes were made. Both times they weren’t.
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Dean McKenzie
(@deanjmckenzie) reported
@RogersHelps - Why does my data get throttled to unusable speeds when you advertise unlimited data? @CTRCeng - My phone becomes a paperweight unless I pay $20-$40 for a “speed pass” to use it again. It’s a terrible business practice.
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Andrea Valentini 🇨🇦 ☮
(@GypsySpirit1946) reported
Come on, @rogers, this is unacceptable. I can't place my grocery order and I'm a senior with no other options. What the hell, why am I paying almost $200 a month for a bundle for service like this??
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Gordon Gekko 🇨🇦
(@CEO_Evilempire) reported
There is a difference between ID'ing me at the door b/c YOU are afraid versus inviting me in to conduct business as a 13 year customer. /3 Do better @rogers
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Kaffir Kanuck
(@Kaffir_Kanuck) reported
@anunsafespace @RogersHelps I would've had the guy do the complete account set up, and just about when you're ready to give the voice ack, just tell them to first cancel your existing account. I expect you'll get the reduced rate offered for 6 Mo but don't settle for anything less than a hr.
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PRchef
(@PRchef_Inc) reported
@Rogers ...the #Internet/ #TV has crashed in our office 5 times today alone. I thought you would have your act together by now following the #RogersOutage. @CRTCeng This is not the only time since the outage that we have complained to you about this.
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Kimmy GGM
(@kimmyggm) reported
@Rogers My internet has been unstable all day. What guarantee do I have that this is not going to continue after today? Please contact me.
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💀ThexLovelyxLee💀🤘🏻🇨🇦
(@ThexLovelyxLee) reported
Why ******** am I paying @RogersHelps ridiculous amounts of $$ for something that doesn’t work half the time, now cable and internet are down! Just waiting for my phone to go next
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Gennaro Ciro Enzo Luigi Porco Da Merda
(@CazzoMio1) reported
@RogersHelps What’s disappointing was two hang ups and they couldn’t answer a billing question. They just shrugged it off. At that moment I decided to cancel my service which I’ve had for close to 15 years. Your loss.