Rogers outages and service status in Woolwich, Ontario

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Woolwich, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

City	Problem Type	Report Time
Kitchener	Wi-fi	2 hours ago
Kitchener	Wi-fi	5 days ago
Kitchener	Total Blackout	9 days ago
Kitchener	Total Blackout	9 days ago
Kitchener	Total Blackout	13 days ago
Kitchener	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

• 
  Chad R. Smith (@TheGospelOfChad) reported 10 minutes ago from Kitchener, Ontario

  @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

• 
  TheHowitzer (@TheHowitzer9000) reported 14 minutes ago from Waterloo, Ontario

  A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

• 
  Loren Padelford (@LorenPadelford) reported 15 minutes ago from Kitchener, Ontario

  Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

• 
  Kirby McGinnis (@KirbyMcGinnis) reported 15 minutes ago from Centre Wellington, Ontario

  the only person @Rogers fired after that outage last week was Charlie Montoyo

• 
  Chad R. Smith (@thechadrsmith) reported 18 minutes ago from Kitchener, Ontario

  @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

• 
  Jimmy Moss (@🏡) (@TheSmileCEO) reported 23 minutes ago from Waterloo, Ontario

  @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

• 
  M. Pocaterra (@MPocaterra1) reported 26 minutes ago from Waterloo, Ontario

  @Rogers You guys should improve the internet service before promoting other products!

• 
  Kevin (@kevin_maltby) reported 27 minutes ago from Kitchener, Ontario

  But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

• 
  Dan (@NothingworksDan) reported 27 minutes ago from Kitchener, Ontario

  @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

• 
  Maria Minutillo (@mariamin59) reported 28 minutes ago from Kitchener, Ontario

  @MapleLeafs @Rogers I support #Easterseals, however I heard that you abandon kids when they reach 18 years of age 😔

• 
  a k (@AbhaK24) reported 40 minutes ago from Kitchener, Ontario

  @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

• 
  Greg Cook 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GregnKW) reported 40 minutes ago from Alpine Village, Ontario

  I don't know why the F you can't put SOG on the scroll during OHL games. It's 4 lines of code. I'll do it for you if you need help. Saginaw does it! Get with it. In other news Go @OHLRangers @RogersHelps

• 
  Thiago Neres (@thiagoneres) reported 41 minutes ago from Kitchener, Ontario

  @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

• 
  Chad R. Smith (@TheGospelOfChad) reported 43 minutes ago from Kitchener, Ontario

  @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

• 
  Aiden Purcell (@AidenPurcell) reported 44 minutes ago from Waterloo, Ontario

  When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

• 
  Craig Campbell (@craiger_c) reported 45 minutes ago from Waterloo, Ontario

  @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

• 
  David J Loredan, UE (@DavidJLoredan) reported 47 minutes ago from Kitchener, Ontario

  @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

• 
  Chad R. Smith (@TheGospelOfChad) reported 48 minutes ago from Kitchener, Ontario

  @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

• 
  Joshua Broderick (@JoshBroderick17) reported 53 minutes ago from Kitchener, Ontario

  Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

• 
  Allan Thompson (@gastropod225061) reported 55 minutes ago from Kitchener, Ontario

  @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nesta ౨ৎ (@nestapendragon) reported 6 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  1S ry (@ryleeshaetv) reported 6 minutes ago

  why are we hiring customer service reps that can't even form a proper sentence & sound like they have zero clue what they're even saying themselves ? my left big toe has a higher vocabulary than the person i just spoke with. that was a literal nightmare. @rogers

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 6 minutes ago

  @RogersHelps As soon as I got off the Chat line with the issue resolved. It is acting up again.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 8 minutes ago

  the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

• 
  Jesse Connell (@Conman_09) reported 11 minutes ago

  @RogersHelps is there an outage in Winnipeg? The website is sending me in circles

• 
  🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported 12 minutes ago

  @RogersHelps 4 hours later, mostly on hold, I have been bounced around to people who engage long enough to figure out they need to send me somewhere else where I end up on hold AGAIN. I have a service booking They made an error on the day. I was told tomorrow a.m.; the notice is for JUNE 3!🤬

• 
  MACK A (@mack1971) reported 13 minutes ago

  @RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 14 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  rajesh dey | graphicswala (@rajeshdey_27) reported 17 minutes ago

  Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 18 minutes ago

  @RogersHelps @CCTS_CPRST I have already restarted my phone. I have reset the network. We have reset our network router. None of it works. I believe your provisioning group needs to make a change to allow wi-fi calling on my line. Why don't you ask them to do that