Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Fergus and Breslau.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
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Claire Donnison
(@PlanetC63) reported
from
Kitchener, Ontario
WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being a useless service.
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Natalie Zofia/identify as vaxxed
(@anemic_sweet) reported
from
Kitchener, Ontario
Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!
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PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
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Chad R. Smith
(@TheGospelOfChad) reported
from
Kitchener, Ontario
@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.
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Hardik Jasani
(@jasanihardik2) reported
from
Kitchener, Ontario
@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Payne
(@_charlotte2345) reported
@RogersHelps @taghollah i’ve been having issues with phone calls… i have 4 bars of service and my phone calls keep glitching out, i’ve tried taking my sim card out and restarting my phone and nothing has helped… it is getting quite frustrating
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todd porteous
(@fukucifer) reported
@Rogers for Canada's largest communications company YOUR communication sucks ! Already spent 3 hours on the phone for you to royally screw up my account. Went to a Rogers Store for them to tell me they can't do anything and now have been waiting ANOTHER 3 hours for a call back!
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Lady R
(@LadyLR2) reported
@Rogers Fix the internet please!!
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YoungEV
(@evjo0681) reported
@RogersHelps your my Rogers App stinks!! And your websites even worse. Downgraded my TV services over the weekend still haven’t been able to select my flex channels. I’m going to cancel all my services with you guys now can you help me with that asap please!!
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marilyndishes
(@mitglick) reported
I can not believe the service @rogers & @RogersHelps it is appalling how a customer can be treated this way Waiting for hours Plan all set then someone new decides to change it and now isn’t responding Waiting still for a manager to ca back request was days ago#Yeg #rogers
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Ali = Alison Stewart
(@AlisonVStewart) reported
@RogersHelps After 5 hours I was able to speak to someone who is sending a technician over in 2 days. The amount of energy and patience one needs to simply speak with a customer service agent is unacceptable.
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Ally Liscio
(@AllyLiscio) reported
@RogersHelps @Rogers @RogersHelps no solution presented. Apparently loyal customers must pay an additional $200+ a year for a less than reliable service. Raising the price for loyal customers is not how you retain or appreciate customers. #ihaterogers
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Diego Magalhães ☁
(@dgomesbr) reported
@RogersHelps Any issues on M5J? Having internet issues and call-drops for the past hour. No agent support at this time.
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Meghan Trainor
(@mtrainor6) reported
@Rogers I’ve been on hold for over 3 hours to change my internet+tv plan. I tried to do it online and was unsuccessful and the live chat was not available. I have to leave now to go to the hospital to see my dad and I’ve wasted my day off. Not impressed with your ‘service’ 😒
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FFhsp
(@ffhsp8) reported
Why does @rogers @RogersHelps think it’s acceptable for a customer to wait a month to hear back from their fraud department? I guess it okay to lie in their voicemail that someone will get back to me by the end of the business day. What a joke.