Rogers outages and service status in Woolwich, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers generated 1 outage signal in the last 24 hours around Woolwich, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 21, 1:34 PM EDT.

Internet (58%)
TV (26%)
E-mail (5%)
Total Blackout (5%)
Wi-fi (5%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Woolwich	Baseline
Apr 20, 2:00 PM EDT	0	0	0
Apr 20, 2:20 PM EDT	0	0	0
Apr 20, 2:40 PM EDT	0	0	0
Apr 20, 3:00 PM EDT	0	0	0
Apr 20, 3:20 PM EDT	0	0	0
Apr 20, 3:40 PM EDT	0	0	0
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0
Apr 21, 12:20 AM EDT	0	0	0
Apr 21, 12:40 AM EDT	0	0	0
Apr 21, 1:00 AM EDT	0	0	0
Apr 21, 1:20 AM EDT	0	0	0
Apr 21, 1:40 AM EDT	0	0	0
Apr 21, 2:00 AM EDT	0	0	0
Apr 21, 2:20 AM EDT	0	0	0
Apr 21, 2:40 AM EDT	0	0	0
Apr 21, 3:00 AM EDT	0	0	0
Apr 21, 3:20 AM EDT	0	0	0
Apr 21, 3:40 AM EDT	0	0	0
Apr 21, 4:00 AM EDT	0	0	0
Apr 21, 4:20 AM EDT	0	0	0
Apr 21, 4:40 AM EDT	0	0	0
Apr 21, 5:00 AM EDT	0	0	0
Apr 21, 5:20 AM EDT	0	0	0
Apr 21, 5:40 AM EDT	0	0	0
Apr 21, 6:00 AM EDT	0	0	0
Apr 21, 6:20 AM EDT	0	0	0
Apr 21, 6:40 AM EDT	0	0	0
Apr 21, 7:00 AM EDT	0	0	0
Apr 21, 7:20 AM EDT	0	0	0
Apr 21, 7:40 AM EDT	0	0	0
Apr 21, 8:00 AM EDT	0	0	0
Apr 21, 8:20 AM EDT	0	0	0
Apr 21, 8:40 AM EDT	0	0	0
Apr 21, 9:00 AM EDT	0	0	0
Apr 21, 9:20 AM EDT	0	0	0
Apr 21, 9:40 AM EDT	0	0	0
Apr 21, 10:00 AM EDT	0	0	0
Apr 21, 10:20 AM EDT	0	0	0
Apr 21, 10:40 AM EDT	0	0	0
Apr 21, 11:00 AM EDT	0	0	0
Apr 21, 11:20 AM EDT	0	0	0
Apr 21, 11:40 AM EDT	0	0	0
Apr 21, 12:00 PM EDT	0	0	0
Apr 21, 12:20 PM EDT	0	0	0
Apr 21, 12:40 PM EDT	0	0	0
Apr 21, 1:00 PM EDT	0	0	0
Apr 21, 1:20 PM EDT	0	0	0
Apr 21, 1:40 PM EDT	0	0	0
Apr 21, 2:00 PM EDT	0	0	0

April 21: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Woolwich, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, and Waterloo.

City	Problem Type	Report Time
Kitchener	TV	33 minutes ago
Kitchener	Total Blackout	5 days ago
Waterloo	TV	8 days ago
Kitchener	Internet	8 days ago
Kitchener	Internet	14 days ago
Kitchener	Internet	14 days ago

Nearby cities with recent reports

Kitchener

2 recent signals

33 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

Elaine (@Laineygirl) reported 1 minute ago from Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
Chad R. Smith (@TheGospelOfChad) reported 5 minutes ago from Kitchener, Ontario
And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers
Ishan Abeywardena (@ishansa) reported 7 minutes ago from Kitchener, Ontario
@RogersHelps I already have a personal @RogersHelps concierge whom I can call direct for the next few months (no aloof call centers). You really have gotten your customer service setup right. Kudos! I just wish I called you 3 weeks back instead of hoping I'd be saved by the bell.
Caroline Wolff (@diva701) reported 8 minutes ago from Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
Kirby McGinnis (@KirbyMcGinnis) reported 9 minutes ago from Centre Wellington, Ontario
the only person @Rogers fired after that outage last week was Charlie Montoyo
Craig Campbell (@craiger_c) reported 10 minutes ago from Waterloo, Ontario
@RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers
TheHowitzer (@TheHowitzer9000) reported 15 minutes ago from Waterloo, Ontario
A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!
Chad R. Smith (@TheGospelOfChad) reported 29 minutes ago from Kitchener, Ontario
@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible
Paul Ingram (@Checkguy2000) reported 29 minutes ago from Kitchener, Ontario
@Rogers no tv for last half hour! Is ignite down? All channels
Hardik Jasani (@jasanihardik2) reported 32 minutes ago from Kitchener, Ontario
@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service
Brenda Atchison 🇨🇦 (@1_bande) reported 32 minutes ago from Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
Meaghan M (@m4middle) reported 33 minutes ago from Lakeshore Village, Ontario
@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
Greg Cook 🇨🇦 (@GregnKW) reported 39 minutes ago from Kitchener, Ontario
@RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying
KaylaChristina (@kaylacforget_) reported 40 minutes ago from Kitchener, Ontario
For the amount of times service has gone down (and long periods of time) this week in my area, @Rogers should be offering their customers a bill credit....yeah right 🤣 PS. I still don’t have my services back. Doubt they’re going to pay the overages on my cellular bill 🙃
Jennifer Passy (@Jenn_Passy) reported 48 minutes ago from Kitchener, Ontario
@RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.
Jenn Metzger (@jennmet9) reported 48 minutes ago from Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
Elaine (@Laineygirl) reported 54 minutes ago from Woolwich, Ontario
@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
Sally Sarachman (@SallySarachman) reported 55 minutes ago from Kitchener, Ontario
@Andy_Babensee @Rogers We just had it installed yesterday after a year of problems with our nextbox. With no TV again tonight, my husband and I literally almost ran out of things to talk about - until we started chatting about switching to Bell.
a k (@AbhaK24) reported 59 minutes ago from Kitchener, Ontario
@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .
Allan Thompson (@gastropod225061) reported 59 minutes ago from Kitchener, Ontario
@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 1 minute ago
@Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?
Somebody 🍁 (@caldernet) reported 1 minute ago
Got 2 telephone calls today wanting to clean my home's air ducts, and the other trying to sell me @Rogers services. I now just tell them "I don't deal with Indian call centres," and they just hang up.
travisrenney (@travisrenney) reported 6 minutes ago
@RogersHelps @MannySforza If customer support is important to Rogers they would have more support personnel and lower wait times for customers. Do better Rogers.
@drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 7 minutes ago
We deal with an indie 4 internet but they rely on @Rogers cable. When we need help to resolve an (ongoing) issue they contact @Rogers. I call Monday & have to wait 4 Wednesday am but .@Rogers reschedule 4 Weds pm & then reschedule on Wed noon 4 Friday but no-one tells customers.
Zahid Ahmed (@ZahidAhmedtngq) reported 7 minutes ago
@RogersHelps I have networks issue everywhere . And I face problem. Making call even I have 5g also this is the worst Fido networks
big_fan2019 (@big_fan2019) reported 8 minutes ago
Your chat agents are rude and disrespectful towards somebody with special needs. I was transferred several times today to different departments. None of them could help me. @RogersHelps
sposa (@yenta_girl) reported 8 minutes ago
@Rogers we live in Thornhill our internet is out....is something going on ...is there an outage...tried rebooting but nothing
Xphox (@Xphox_) reported 10 minutes ago
@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
Andres Franco P (@jahbessingss) reported 10 minutes ago
@RogersHelps Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon possible
jassully (@jassully1) reported 11 minutes ago
@RogersHelps Spent almost two hours between your chat and call center because I thought that my account had been compromised. Everything seems okay but a lot of damage can be done in two hours. I miss Shaw so much.