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Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Woolwich, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, and St. Jacobs.

CityProblem TypeReport Time
Kitchener Internet 11 minutes ago
Kitchener Internet 3 days ago
Waterloo E-mail 3 days ago
Kitchener Internet 4 days ago
Kitchener Internet 5 days ago
Kitchener Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

  • KirbyMcGinnis
    Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontario

    the only person @Rogers fired after that outage last week was Charlie Montoyo

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • SamClairmont91
    Sam (@SamClairmont91) reported from Kitchener, Ontario

    @RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

  • MsBrooksWRDSB
    Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • LevisBecker
    Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • craiger_c
    Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • pisceanpaul
    Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • kaseysmom11
    Shannon Danielle (@kaseysmom11) reported from Kitchener, Ontario

    @adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

  • Checkguy2000
    Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • AbhaK24
    a k (@AbhaK24) reported from Kitchener, Ontario

    @FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

  • JoshBroderick17
    Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • GregnKW
    Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • GurpartapSS
    Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • TheGospelOfChad
    Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • mishyme
    Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • gastropod225061
    Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • viperx2000
    Shane Mckee (@viperx2000) reported

    @RogersHelps have had sporadic internet last two days in M9N area. Can't get any work done. Is there an issue in the area?

  • Kaija_Rayne
    Kaija Rayne (@Kaija_Rayne) reported

    @RogersHelps I've wasted hours enough to equal days with your credit operations division. Who exactly do you think won't work with me on a decent repayment plan? Your company sucks, your payment system is awful, and your morals are reprehensible. It's as bad as banks taking overdraft fees.

  • wowitsclaire
    Claire 🌲 (@wowitsclaire) reported

    Pls @rogers we haven’t had internet for 2 days 🥲 we called and they said there was an outage in our neighbourhood but it’s been 48 hours help

  • MThornback
    mthornback (@ 🏡)(he/him) (@MThornback) reported

    @Rogers my entire neighbourhood is without internet for the second straight day. Your service is how I make money. Where do I escalate a systemic delivery problem with your service? @CRTCeng ? #consumeraffairscanada?

  • BillDewan
    Bill Dewan (@BillDewan) reported

    @RogersHelps @robertlendvai That’s a lie. I just had a Rogers support rep tell me there was maintenance this morning supposed to be done at 10:30 am. But there are still a ton of outages they don’t have an ETA for.

  • TbianTa
    Ta Brian (@TbianTa) reported

    @RogersHelps @robertlendvai Why 2 days in the row the Internet is down few hours in my area? What’s going on? Rogers?

  • mrice117
    Mike ‘Did I Tweet That?’ R!ce #KnowBetterDoBetter (@mrice117) reported

    @brittlestar I’ve been a @Rogers customer since the late 80s. They’ve pulled the plug on my subscription to Fox Racing twice & got it back then pulled it for good with no discount. Asked them to include @revtvcanada and they tell me to take a hike. Maybe I should! 🚶

  • DComp000
    Dave Can (@DComp000) reported

    @RogersHelps - Is there an outage /Rogers Wifi down in North York? Internet not working for a while now.

  • chrisholmes006
    Chris (@chrisholmes006) reported

    @RogersHelps Is tv service still out in the K2C area, tv still not coming up after yesterdays outage

  • evelynmarie34
    evelyn marie (@evelynmarie34) reported

    @theonecid @FidoSolutions @RogersHelps It’s probably the 15th, same as the S21 models. If not that, then it’s probably in a very slow phased rollout, as not even the US models have received an update yet for the March update.