Rogers

Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 01/31/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Fergus.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaWaterloo TV
CanadaKitchener TV
CanadaKitchener TV
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • diva701 Caroline Wolff (@diva701) reported from Kitchener, Ontario

    @RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • thechadrsmith Chad R. Smith (@thechadrsmith) reported from Kitchener, Ontario

    @RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • Laineygirl Elaine (@Laineygirl) reported from Woolwich, Ontario

    @RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • Toyotasrgr8cars M (@Toyotasrgr8cars) reported from Kitchener, Ontario

    @RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • kevin_maltby Kevin (@kevin_maltby) reported from Kitchener, Ontario

    But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GypsySpirit1946 Andrea Valentini 🇨🇦 ☮ (@GypsySpirit1946) reported

    So, is @rogers down again???

  • DaveWeicker Dave Weicker (@DaveWeicker) reported

    @Rogers Your customer service has degraded to a useless entity. Spending an hour+ on the phone twice to change phone plans because your website fails to clarify certain details. Both times the CSA assured me the changes were made. Both times they weren’t.

  • deanjmckenzie Dean McKenzie (@deanjmckenzie) reported

    @RogersHelps - Why does my data get throttled to unusable speeds when you advertise unlimited data? @CTRCeng - My phone becomes a paperweight unless I pay $20-$40 for a “speed pass” to use it again. It’s a terrible business practice.

  • GypsySpirit1946 Andrea Valentini 🇨🇦 ☮ (@GypsySpirit1946) reported

    Come on, @rogers, this is unacceptable. I can't place my grocery order and I'm a senior with no other options. What the hell, why am I paying almost $200 a month for a bundle for service like this??

  • CEO_Evilempire Gordon Gekko 🇨🇦 (@CEO_Evilempire) reported

    There is a difference between ID'ing me at the door b/c YOU are afraid versus inviting me in to conduct business as a 13 year customer. /3 Do better @rogers

  • Kaffir_Kanuck Kaffir Kanuck (@Kaffir_Kanuck) reported

    @anunsafespace @RogersHelps I would've had the guy do the complete account set up, and just about when you're ready to give the voice ack, just tell them to first cancel your existing account. I expect you'll get the reduced rate offered for 6 Mo but don't settle for anything less than a hr.

  • PRchef_Inc PRchef (@PRchef_Inc) reported

    @Rogers ...the #Internet/ #TV has crashed in our office 5 times today alone. I thought you would have your act together by now following the #RogersOutage. @CRTCeng This is not the only time since the outage that we have complained to you about this.

  • kimmyggm Kimmy GGM (@kimmyggm) reported

    @Rogers My internet has been unstable all day. What guarantee do I have that this is not going to continue after today? Please contact me.

  • ThexLovelyxLee 💀ThexLovelyxLee💀🤘🏻🇨🇦 (@ThexLovelyxLee) reported

    Why ******** am I paying @RogersHelps ridiculous amounts of $$ for something that doesn’t work half the time, now cable and internet are down! Just waiting for my phone to go next

  • CazzoMio1 Gennaro Ciro Enzo Luigi Porco Da Merda (@CazzoMio1) reported

    @RogersHelps What’s disappointing was two hang ups and they couldn’t answer a billing question. They just shrugged it off. At that moment I decided to cancel my service which I’ve had for close to 15 years. Your loss.