Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Rogers
Rogers is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Fergus and Breslau.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
Phone | |
| Kitchener |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
-
Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
-
Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
M
(@Toyotasrgr8cars) reported
from
Kitchener, Ontario
@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card
-
Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
Elaine
(@Laineygirl) reported
from
Woolwich, Ontario
@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!
-
Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
-
TheHowitzer
(@TheHowitzer9000) reported
from
Waterloo, Ontario
I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Unknowinglyunknown
(@Unknowinglyunk6) reported
@Rogers @RogersHelps Are we going to be compensated for this outage? Any ETA on when our services will be restored?
-
Mike Baum
(@mikejbaum) reported
@RogersHelps I think a better description of what’s wrong and the estimated downtime would be a better look here than “some customers are experiencing problems”. Your network is down across the board and people deserve to know what’s happening.
-
Susan Bolduc-Krotki
(@susankrotki) reported
@RogersHelps Quickly??!!! Then why is it still down with absolutely no notification to your users??!! 🤬
-
Kevin Powell
(@KevolutionNow) reported
I have texting capability but no phone service. Wondering if/how I’m going to be billed for today. #rogersdown #rogers @Rogers @RogersHelps
-
Gregory Novak
(@GRNovak) reported
@RogersHelps I understand outages happen and hopefully you're doing what you need to fix it. What is doubly frustrating is that according to your rep today the WiFi Calling feature is also down and/or unable to be activated for reasons that are still unclear to me.
-
---------------
(@VrbanTony) reported
@Rogers Why are you continuing to spout this 'intermittent' outage nonsense. I, along with many people I know have had ZERO service for over 12 hours! and your customers still have no idea what is going on! I've now lost a whole day's income as well! #Telus
-
FOROHATS
(@forohats) reported
@charityjkeller @RogersHelps They probably testing the shaw network based on merger.
-
Anne
(@anne_truong25) reported
from
Hamilton, Ontario
@RogersHelps I have had no cell phone service all day? What's going on? Help!
-
Film Crab
(@realsebasn) reported
@Rogers @RogersHelps you claim the problem is "intermittent" I haven't any service since late last night. Nothing at all. Funny how you guys are all over people if they are 1 second late on a payment but when your whole network crashes you taken your time restoring service.
-
Nicole Dymianiw
(@NicoleDymianiw) reported
@RogersHelps Why is your service not up and running yet?? Completely unacceptable from company such as yours. Maybe you should credit everyone for today's interruption since nobody has access to make business, personal or other important calls. Also, a heads up notice would have been nice!