Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Waterloo, Kitchener, St. Jacobs and Fergus.
| City | Problem Type | Report Time |
|---|---|---|
 Waterloo |
Internet | |
| Waterloo |
Wi-fi | |
| Kitchener |
Internet | |
| St. Jacobs |
TV | |
| Kitchener |
TV | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
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David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
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Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
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S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
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Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
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Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
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Chad R. Smith
(@thechadrsmith) reported
from
Kitchener, Ontario
@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.
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Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
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EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
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Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
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Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
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Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
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M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
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Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Kevin
(@kevin_maltby) reported
from
Kitchener, Ontario
But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.
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Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kenridge Gomes
(@KenridgeGomes) reported
@RogersHelps Yes there has been an issue since November 9th, the various tickets logged with Rogers since then. Most recent 6 calls with customer service today with the outage / on and off internet / being down since 10am. How does one work from home?
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Spencer Vermeulen
(@SpencerMV_) reported
. @RogersHelps 5g not working for the past 30 min in Morinville,AB. When you guys buy Shaw is my service going to be more reliable? Or just more expensive for these outages?
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naushaba
(@naushaba__) reported
Ive been on hold with @Rogers for 1 hr & 20 mins & i havent even spoken to a damn human being yet this dumb robot keeps repeating the same ****..the worst provider EVER! I keep paying **** load of $$ for absolute garbage service😣
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Jeff Turner
(@JeffTur59817012) reported
Always amazed how companies won't match competing service offers if you are an existing customer. @RogersBiz I spend $5k/yr and you are throwing it away because "that offer is not for existing cust's" - dinosaurs
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anishei
(@anishei) reported
@RogersHelps You treat your loyal customers like garbage!I had to call you out twitter to get a response. After spending 3 hours on the phone with support today I was promised that my issue, created by you, will get fixed within 48hours. If that doesn’t happen you will hear from me again!
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A-A
(@Hawashim1) reported
@RogersHelps I am overseas having an emergency and trying to use roam like home service but it is not working. I called your support and kept holding for almost 2 hours. Talked to 2 specialist but they are not able to help. They keep telling me that there is nothing wrong.
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Rick Calder
(@calder12) reported
@DARTB I considered that, but honestly it still feels like supporting this bullshit. :( I miss it, but I am speaking with my wallet. I would with @RogersHelps and my cellular too if I didn't rely on the damn thing.
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Heather- Kiss my mask
(@Dartmouth_Diva) reported
@RogersHelps Hi there - I ordered a new phone as my current one was dying & received an email a day later saying that there is a backlog and I won't receive one for a month. I totally understand the supply issue. The only problem is the UI on my current phone died today.
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All I want for Christmas
(@DustinMorris13) reported
from
Calgary, Alberta
FFS @RogersHelps is down yet again.... No data download. 2nd time this week.
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Matazar
(@Matazar) reported
. @RogersHelps Are you able to look into the infrastructure tickets open in the area? I'm wondering if you've even begun to fix the issue in our area that I reported several months ago. I'm tired of the noise on my line affecting my connection quality.