Rogers

Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 11/20/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, Fergus and Breslau.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener TV
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaWaterloo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • KirbyMcGinnis Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontario

    the only person @Rogers fired after that outage last week was Charlie Montoyo

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    @vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

  • Checkguy2000 Paul Ingram (@Checkguy2000) reported from Kitchener, Ontario

    @Rogers no tv for last half hour! Is ignite down? All channels

  • Jenn_Passy Jennifer Passy (@Jenn_Passy) reported from Kitchener, Ontario

    @RogersHelps I’d appreciate some help accessing my email acct. Can’t login. Password reset function not working.

  • LevisBecker Levis Becker (@LevisBecker) reported from Kitchener, Ontario

    @Rogers hey, we still don’t have reliable television service yet. It’s like day 4. We’re pretty fancy so we’ve got that bougie Ignite bundle. Given how fast you fill up my voicemail if I’m a second late on a payment, step your game up.

  • MsBrooksWRDSB Jenny Brooks (@MsBrooksWRDSB) reported from Kitchener, Ontario

    Anyone else in Waterloo Region not able to get channels on @Rogers Cable right now? I have reset the cable box twice and nothing. Called for support and was quoted between a 60-90 minute wait.

  • pisceanpaul Paul Cocker (@pisceanpaul) reported from Kitchener, Ontario

    @RogersHelps No offense, but 5 days is crap. I missed work because of this too. Plus my TV is still acting up. Try again, you can do better than that.

  • thiagoneres Thiago Neres (@thiagoneres) reported from Kitchener, Ontario

    @RogersHelps My wi-fi is down since 7am. I work from home and I missed important meetings. Most of my phone's data is gone because I had to use the hotspot. Opened several tickets, nobody is able to provide an estimated time for resolution. Kitchener, Forest Heights area.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

  • GregnKW Greg Cook 🇨🇦 (@GregnKW) reported from Kitchener, Ontario

    @RogersHelps Can you fix an new and ongoing issue? I'm getting calls from peope saying they're getting those robo calls from CRA but it's my number being spoofed/call displayed. This is absolutely #annoying

  • mishyme Michelle Radman (@mishyme) reported from Kitchener, Ontario

    Oh @RogersHelps….pullese fix my TV😭 I can’t take it anymore…

  • GurpartapSS Gavy (@GurpartapSS) reported from Kitchener, Ontario

    @Bell #bellinternet #bellsupport. I am shocked by the service thay bell provides here in Kitchener. My @Rogers ignite had better consistency at 100 than your 500 plan. I hope you can do something about it, else I'm happily changing back to Rogers

  • JoshBroderick17 Joshua Broderick (@JoshBroderick17) reported from Kitchener, Ontario

    Thanks a lot @RogersHelps gotta love not having internet because you guys messed up my account. Would love some proper Service from your credit operations department.

  • craiger_c Craig Campbell (@craiger_c) reported from Waterloo, Ontario

    @RogersHelps any ETA on when the latest session timeout/unable to log in issues with the MyRogers app for iOS may get resolved? Maybe time for a new and reliable developer?? @rogers

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

  • gastropod225061 Allan Thompson (@gastropod225061) reported from Kitchener, Ontario

    I'm glad that Rogers Communications got rid of the hiccup from yesterday blackout,but not happy that OLG still had numbers drawing even though their system was down all day 🙃😔🙃that some of us couldn't get to play there numbers for any game @Rogers @OLG_CA

  • krinal Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported from Waterloo, Ontario

    @Rogers Hi team, called in to cancel my ignite home internet plan but the wait time was 2 hrs +. Can I just send an email /online cancellation request?

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_barta Chris “IgorMectin” Barta (@chris_barta) reported

    Hey @Rogers my elderly Mom’s home phone isn’t working. I called for service and they kindly provided a call back option. But they called back I it to auto hold me again?

  • dougalgodfrey Allison M. Godfrey (@dougalgodfrey) reported

    Well, looks like the WTF/Broncos game is finally on. Only 20 minutes late. @RogersHelps

  • LesliePrice1121 Leslie Price (@LesliePrice1121) reported

    @RogersHelps what does it mean when your pvr box reboots and sticks on -05- nonstop problems with it this week

  • wendy_neuhofer Wendy Neuhofer (@wendy_neuhofer) reported

    @RogersHelps Why can I not get any resolution to my internet issues?? Dropped connections every two minutes - four chats, two techs and two tickets later, and it is still not fixed!

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @RogersHelps this tactic of putting someone on hold when they ask to speak to a supervisor and then never actually having the call transfered is disgusting. It's been an hour now I've been waiting to speak to a supervisor. My company gives your over 1 Million a year. This is bs.

  • TheMcRonster nicole. (@TheMcRonster) reported

    @CraveHelp @RogersHelps and pls don’t ask me to DM you this question again ”so you can help”. Please just tweet/DM me the answer so we don’t waste more time k thx

  • jaysturge Jason Sturgeon (@jaysturge) reported

    @RogersHelps fyi this is still an issue on both my firecubes, only using the sportsnet now. Uninstalled, reinstalled, power cycled rogers modem, restart cubes. Only app that hangs and buffers is the sportsnet now app.

  • Who_knewit Intrepid Critic (@Who_knewit) reported

    @Rogers just so you know, I'm in charge of my companies million dollar a year contract with you guys and I'm currently sitting on hold for over an hour now waiting to speak to a supervisor. I'd really like to know if this is how you treat your highly valued customers?

  • snides11 Adam Snider (@snides11) reported

    It’s so awesome having a @RogersHelps technician come to your place in the afternoon and fix your problem only to have your internet kick 27 times after he leaves. What a joke

  • HammyJ HammyJ (@HammyJ) reported

    As if Rogers doesn’t already have enough bad press … @Shop_Hillcrest Rogers store with only 2 reps working, both who have been busy setting up new customers for over 20 minutes, while there are 3 of waiting with no end in sight. Staff your store more appropriately @RogersHelps.