Rogers

Rogers Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 02/03/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo and Fergus.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaKitchener E-mail
CanadaKitchener Internet
CanadaWaterloo TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @Rogers You guys should improve the internet service before promoting other products!

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.

  • karynhynes Karyn Hynes (@karynhynes) reported from Waterloo, Ontario

    I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

  • LorenPadelford Loren Padelford (@LorenPadelford) reported from Kitchener, Ontario

    Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

  • MPocaterra1 M. Pocaterra (@MPocaterra1) reported from Waterloo, Ontario

    @RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!

  • SchieckKaren Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario

    @RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

  • grlsruledaworld EmpowerGirlsToday (@grlsruledaworld) reported from Waterloo, Ontario

    @rogers no home internet service in Waterloo

  • TheJarraCanuck Greg Smith (@TheJarraCanuck) reported from Waterloo, Ontario

    @RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

  • DavidJLoredan David J Loredan, UE (@DavidJLoredan) reported from Kitchener, Ontario

    @RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.

  • TheGospelOfChad Chad R. Smith (@TheGospelOfChad) reported from Kitchener, Ontario

    @RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

  • jennmet9 Jenn Metzger (@jennmet9) reported from Woolwich, Ontario

    @RogersHelps our wifi is down - being we are all home 14 days this is not cool

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?

  • 1_bande Brenda Atchison 🇨🇦 (@1_bande) reported from Kitchener, Ontario

    @RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem

  • scoghlin S.Coghlin (@scoghlin) reported from Kitchener, Ontario

    Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!

  • TheSmileCEO Jimmy Moss (@🏡) (@TheSmileCEO) reported from Waterloo, Ontario

    @RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.

  • NothingworksDan Dan (@NothingworksDan) reported from Kitchener, Ontario

    @RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    @RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.

  • pixl_frames PixlFrames | Veni, Vidi, Cepi (@pixl_frames) reported from Kitchener, Ontario

    Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • npweir This is exhausting... (@npweir) reported

    @RogersHelps I was not allowed to cancel a service due to a "promotion" despite it never working. I was told it would be cancelled when the promo period ended. It was not, now your call center is claiming there are no notes on the account and that I owe you $$$ for a service I never received.

  • kaylalsea 👻🎃✨ (@kaylalsea) reported

    @BlueJayThoughts @Rogers Or what I’ve always thought “Rogers SkyDome”. Never understood why they took the name away.

  • trickygadd TristanG (@trickygadd) reported

    @Rogers I’m so disappointed with your service going almost 4 days without internet because of a simple address change is unacceptable. You’re about to lose a customer if this issue is not resolved in the next hour.

  • RobLeth Rob Leth (@RobLeth) reported

    @RogersHelps I am a new Rogers Ignite customer. I have two boxes - one in the basement, one upstairs on the main floor. When I turn on the one in the basement, the one on the main floor has connection issues. Suggestions?

  • TheRealBrettHay The Real BH (@TheRealBrettHay) reported

    @jontaffer please help @Rogers the biggest tv provider in canada have removed bar rescue and all of its contents from the air any way you can help us get bar rescue back in canada. No reason was given by @Rogers they just removed it

  • demonprophet MFAMDEMONPROPHET (@demonprophet) reported

    @ZeegersTV @Shawhelp @Rogers def. need to have something done this guy works his butt off to be a creator but falls victim to bad isp come on its 2022 i live in a town with 1000 people and have better internet than yall unacceptable

  • DrJillRoberts Dr. Jillian Roberts (@DrJillRoberts) reported

    @RogersHelps Hi, bought NHL LIVE subscription but it would not work (stream) on Samsung Smart TV & so had to download SportsNet App (also owned by Rogers) but login credentials wouldn’t work. So had to ALSO buy a sportsnet subscription. Canceled NHL Live. May I pls have refund?

  • poirierli Linda Poirier (@poirierli) reported

    @CircularLogic89 @CRTCeng @Rogers Thanks, I did that but the phone still picked up a roaming signal. I think because I powered it off and on at one point and didn’t hit the cellular off switch quickly enough. Next time I travel I will remove my SIM card altogether

  • NicolekayC Just me (@NicolekayC) reported

    @RogersHelps Hi, is there an issue in the L1V area? My internet and tv can’t stay on for more than 5 mins all day. This happens often. We’ve restarted 3 times today already.

  • Bruinsfan88inTo BruinsfaninTO (@Bruinsfan88inTo) reported

    @RogersHelps Anyone else internet down in Toronto M6E postal code? Internet down April 6th around 10am came back online 10pm . offline Thursday then after reboot of router wifi off and on every 10min. Friday offline AM after reboot up for 4hrs completely no internet. down 24hrs