Rogers outages and service status in Atwood, Ontario

Problems in the last 24 hours in Atwood, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Atwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@whiteboywork) reported 9 minutes ago

  @Rogers anytime yall wanna fix the internet ... upgraded and it's even worse than before

• 
  Love My 7 Wood (@LoveMy7Wood) reported 13 minutes ago

  Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 16 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Gio (@giovexpo) reported 17 minutes ago

  @RogersHelps @AvisekhDas9 I Am Fed Up With The Rogers Us. Your Customer Service Us Not The Best If You Cannot Supply The Service Please Refund My Money

• 
  Jeffery Botnick (@Jbotnick) reported 21 minutes ago

  @LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.

• 
  Nirmal Nanda (@ImNirmalnanda) reported 21 minutes ago

  @RogersHelps I've been a customer for over 12 years and my contract expires this month. I've contacted customer service several times but have received different pricing each time. Could someone review my account and provide the best available renewal offer?

• 
  Jim Elliott (@jelliott_to) reported 25 minutes ago

  @RogersHelps I am having major issues with my Rogers cell service. 5 times today my phone has gone to emergency calls only. Then it works but I only get <5 Mbps. At other times I get over 150 Mbps. The service is so inconsistent my phone has become unusable for work.

• 
  Crypto Fund Trader (@CFTrader_BTC_) reported 26 minutes ago

  @JayKazCwik @Rogers Probably Rogers. 5G towers don't always mean good service.

• 
  B R R | Between Reason and Rage (@ReasonAndRage) reported 27 minutes ago

  Have been on hold with @Rogers for over an hour. This is for a business account. Not even an option for a call back, like Telus offers. As with everything else, prices increase, mistakes are rampant, and service gets worse and worse. Really not impressed.

• 
  ZaZa A. (@ellekhemist) reported 28 minutes ago

  @Rogers I need to cancel my internet and continue to get the run around. Very shady processes. Please reach out.