Rogers outages and service status in Boom Road, New Brunswick

Problems in the last 24 hours in Boom Road, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Boom Road, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Myrna Lambert (@myrnalambert) reported 6 minutes ago

  @RogersHelps @Rogers need help. Employee travelling and only way to contact them is by cell and we are getting a message saying the numbers not assigned but support says they can’t fix it without talking to the employee I can’t contact. #makeitmakesense

• 
  Stuart (@BlueAndWhiteGuy) reported 6 minutes ago

  @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

• 
  Beck (@MoneyandBeck) reported 9 minutes ago

  @RogersHelps is there any issues involving poor audio quality right now.?When I switch over to apps available (ie. YouTube/ Prime/ Netflix) the sound quality is awful

• 
  Anne (@anelame) reported 11 minutes ago

  @RogersHelps Shaw legacy client. Need a technician to assess and repair broken phone line. Chat booted me out after 3h wait saying as Shaw customer they couldn’t help (even though I access through Shaw link). poor experience and paying for a broken service now. Telus may be best

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 14 minutes ago

  Very disappointed with @Rogers experience. On May 1, I got 2 prepaid SIM lines from the Rogers Longueuil store and was charged $80 activation fee per line. Later, Rogers customer care confirmed I should receive a full refund and asked me to visit the store.

• 
  Michael DelPiero (@MikeDelpieroX) reported 14 minutes ago

  @myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers

• 
  SLICK.skr🐡 (@SLICKBLOWFISH) reported 18 minutes ago

  I swear @Rogers is the worst phone provider in world and I’m taking legal action against them Every employee there is a joke They all lie , endless charges I have to dispute Since switching to a business account I’ve only gotten worse service I just paid them almost 1000$ to get my bill to zero Confirmed my next bill is 60$ tax in and that will be in going forward My bill is at 0 for awhile , I screenshot wondering what’s happening , then 160$ gets added to my bill They said 80$ suspension fee was added 💀 Rogers I’m coming for you

• 
  MACK A (@mack1971) reported 18 minutes ago

  @RogersHelps Your agents ? You mean there’s more than one, it sure doesn’t look like it . Service on my cell phone sucks , called about the same issue a couple of months back and was told issue was solved as the reset network settings , same BS is happening again… give me some guidance YC

• 
  Myrna Lambert (@myrnalambert) reported 19 minutes ago

  @MikeDelpieroX @RogersHelps @Rogers I will look at the complaint route - but the issue is they are travelling and we need to contact the employee and we can’t. Horrible service - so disappointing.

• 
  Myrna Lambert (@myrnalambert) reported 20 minutes ago

  @RogersHelps Yes - the number says it’s not assigned. That has nothing to do with the phone. I worked in Telecom for a decade - this isn’t a phone issue. Why isn’t it assigned when I’m paying for the number since 2015?