Rogers outages and service status in Boom Road, New Brunswick

Problems in the last 24 hours in Boom Road, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Boom Road, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rita Ferrari (@rita_ferrari) reported 5 minutes ago

  @RogersHelps What is going on with your customer service line?! Called yesterday and today and can’t even get in your queue! Your IVR just tells me your to busy to take the call and then hangs up. Seriously?! How are we supposed teach anyone?

• 
  The Original PK (@paulkelly515) reported 6 minutes ago

  @RogersHelps been trying for a while to get through to ROGERS and the automatic phone service, after going through several steps, just tells me it’s too busy and cuts me off. Contact me if you can help.

• 
  Jess Gibbons (@JG_GizmoJones) reported 7 minutes ago

  @RogersHelps Been on hold since 9am. Great customer service

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago

  @RogersHelps Arrived. LOL - late - Improperly equipped /informed to even start the process. - had to ask home owner where the Roger’s field /street infrastructure is located then had to call the office for more help; …… so far

• 
  Goug Dilmour (@CanadasLeafs) reported 11 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.

• 
  Col_in_hellifax (@Col_In_Hellifax) reported 14 minutes ago

  @RogersHelps Yes I'm sure its my number. I upgraded my phone since i left the company and had no issues. I did call the business support team first and guess what? they didn't know what was going on and suggested I phone customer care. Everyone I talk to just passes the buck to someone else.

• 
  CDN_Footy (@TFCin110) reported 14 minutes ago

  @RogersHelps @JacobJPhillips There’s no point Jacob. I reached out weeks ago with a billing inquiry after I went through the same thing as you. Still no response to my DM. Waiting for my contract to expire and then I’m gone. Can’t deal with the horrible customer service when you need them to help.

• 
  nodnarB (@DarthBC) reported 15 minutes ago

  @Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 15 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  @416ash (@416ash) reported 18 minutes ago

  What happened to @rogers??? They used to have people you could talk to. Just want to renew my $230/mo+ bundle, and I can't get any help except from a dumb voice agent. They used to have better call response times than Bell, now they may be worse.