Rogers outages and service status in Newcastle, New Brunswick

Problems in the last 24 hours in Newcastle, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Newcastle, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie Lee (@stitchlady) reported 7 minutes ago

  @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

• 
  Zesty Italian (@twoopmasta) reported 9 minutes ago

  @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 11 minutes ago

  @RogersHelps You don't actually but if you want to hear me in the ohine, its recorded. I have been calling you guys for 2mths now. Evening, weekend, middle of the day, morning, online, & twitter. No one answers for 45mins. I have NEVER had this problem before. Is everyone replaced with AI?

• 
  Stuart (@BlueAndWhiteGuy) reported 15 minutes ago

  @Rogers Someone from Rogers Loyalty Department had better call me immediately on my cell that you have in your system immediately or I will go on a social media blitz to let anyone and everyone know what horrific customer service I have received from Rogers.

• 
  Elizabeth Bryant (@wheelgirl77) reported 16 minutes ago

  @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 25 minutes ago

  While I did win my case against @rogers regarding the 18 phones illegally copied and sold to INMATES, it was NEVER properly investigated. In fact, @TPSOperations threatened to charge ME after refusing to take my report. And @Rogers never submit the case to police as directed.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 27 minutes ago

  @RogersHelps This was as part of the call with the customer care. When they reviewed my account they mentioned that it was wrongly done. Hence I reached out to the store multiple times. This was mentioned against the notes too. I can provide my account no and other details if you need.

• 
  Bert Scott (@gopherhound) reported 27 minutes ago

  @lawandchocolate @bluejays @Rogers They need to get this jack *** to settle down. He’s very distracting while watching the game. 😡

• 
  Michael DelPiero (@MikeDelpieroX) reported 28 minutes ago

  @KoronaB5899 @Rogers UNVERIFIED Rogers AI chatbot asking for your “details.” Where does that information go, and is it secure? Don’t fall for the appearance of help. The original post says these exposed wires have been ignored for four years. Another “please DM us” response changes nothing.

• 
  Chiranjeevi Nagiredd (@chirutweet) reported 28 minutes ago

  @Rogers @CanadaTelecoms @CRTCeng Please help.