Rogers Outage Report in Calgary, Alberta

@RogersHelps It was happening in phone + iPad. It’s not a device issue. 10 minutes south and everything is gravy. You’ve got equipment acting up is my suspicion.

@cityofcalgary need footage of ctrain video, walked from CHINA town to bridgeland, no shoes on C train to plc. I called 911 twice from both phones and could not get help, decided to limp without shoes because of pain, that's Your Alberta Health. @YourAlberta @Rogers Friday 12:30

@RogersHelps I am experiencing extremely slow speed at my home. I have my mates @VinTweets and @shanky_Vijay over at my home. We're having a terrible time using the internet here

@RogersHelps Intermittently on occasion, or sometimes in certain places, but never this long and everywhere

@Rogers The internet In NE Calgary is terrible since morning. What's happening

@LeeEllen Dear LeeEllen, keep sending bill payments. We care. We’ll get to your little issue eventually. You are in our thoughts, @Rogers

@RogersHelps is probably the absolute WORST website to ever have to deal with for customer support since “Anna” is their live agent and don’t bother calling it takes well over 30 minutes on hold. **** you #rogers can’t ask customers to contact you and then have no contact info!

@RogersHelps Responded but no solution yet.

@kabalguy @RogersHelps My iPhone and iPad both have issues. When I log in from an android device it’s sticky. Assuming it’s a bug in the iOS build that not letting the cookie be sticky. An update will likely fix it.

@RogersHelps is there a service outage in Calgary

@RogersHelps @rogers My Rogers Cell phone Internet and Data are down in Calgary. When will this be fixed, please.

Brain for bears paw aka Mercedes had my signal until I walked right up to him and showed him my google earth Get electronic tags for minutes before and minutes after etags on picture #wallimbeciles @ShawDirect @TELUSsupport @CTVCalgary @CTVC_DIG @CTVdavidspence @Rogers @JudgeJudy

I swear every time I try to login to my Rogers it is down for “improvements” yet it never improves. Easily the most frustrating company to deal with. Fix your shit @Rogers

@RogersHelps Nope I am referring to the broadband services which is extremely slow since morning

@leftwinglocked @PR_NHL @RobTheHockeyGuy They cant he doesnt work for the NHL... now @hockeynight and @Rogers should do the right thing... but they wont

@thimblewad @karma_jj @danellew @RogersHelps I am also Rogers, but I had no network issues at all.

@dsuffling @mgeist @Rogers You forgot the <sarcasm> tags. If you actually believe the cost of tech rises over time, you’re a troll or an idiot

How great is it we live in a world where @rogers exists... it’s not great... it sucks... Rogers sucks.... I still pay them every month... I suck... this is what sucking is... **** you Rogers, I love you

@shburchill @Rogers From LTE+ OR LTE. We have the same phone, and when it drops to 4G it runs slow. If it drops to 3G or 2G, it'll be useless. This way they'll want everyone to buy the added GB at full strength.

@legalsolutions @Rogers @cityofcalgary 4036182655 4034304665 911 emergency call did not Roger's network my 911 call did not work. I have only had 2 pieces of bread with peanut butter, I thought there were nut allergies in Hospitals so not sure why I had peanut butter in the ED.

@RogersHelps How am I supposed to contact you with all my services down

OMG @RogersHelps is everyone that works in your call centre brand new? I am on hold again previous super well-trained genius had to transfer me to another department and your amazing system dropped the call. Again is this level of service acceptable?

Has anyone received their @Rogers credit for the outage? I know I sure haven't. Or if it was that strange notification about am extra 5GB of data for the month, I never get through that. Totally useless.

@RogersHelps Everything still down. What information do you want. You realize this is a public forum

Worse customer experience ever in any capacity after being at @Rogers , I'm still in shock we were treating with absolutely no sense of customer service. And when confronted about it, there was no desire on their end to rectify it.

Almost 48 hours with no internet. Wtf is wrong with @Rogers bro. Pissing me tf off. ALL THE TIME PROBLEMS !

Just got off the phone with @Rogers and they said they won't be reimbursing me the fees that I was charged as a result of the outage they caused!

@Rogers Needed new phones so tested Rogers customer service after leaving internet service when we had 5day outage with no explanation in May. Have fun with your used dusty equipment. Never use Rogers. Rogers is the most awful company with the worst customer service.

@marmalade @Rogers Yup. I had canceled my Ignite service as soon as I could. Had them for both cell and internet. Nice bundle, right? A bundled failure. Meanwhile, their analogue, old school tech, worked fine. Dad’s TV was fine. I was in the dark ages

Continued ... @Rogers @RogersHelps on top of this 2 service technicians were supposed to bring new cable boxes they did not, they were supposed to bring an internet modem they did not. Do you hire people whose only skill is fogging up mirrors? I am now waiting on hold with your