Rogers Outage in Cayuga, Ontario

@RogersHelps having troubles with ignite TV signal on Hamilton Mountain

@RogersHelps looking to possibly upgrade my iPhone X - what is this ‘Upfront Edge’ that is mentioned?? After 20+yrs as a customer, it’s always so hard to upgrade - it’s like a punishment for retention!

@Rogers garbage company

@Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!

@Rogers what is going on with the ignite service Hamilton mountain???

Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.

@RogersHelps I saw one technician came infront of my house for new connection but not for my complaint. Plz take some action on ur staff and manager who didnt call me back and rogers have no info what dispatch is doing. Dont reply with sugar coated message. Improve your company structure.

@RogersHelps mangers promised me to call at 2pm and never get a call, he told me he emailed to dispatch at 7am but at noon they didnt bother to reply even to manager. Liar Liar Liar... pathetic service.. shifting to Bell. @cityofhamilton

@RogersHelps lies lies lies ... they called me to fix my internet today at noon and they set appointment for 30th June.... is this really a big company that have no control on there service technicians

@RogersHelps Its not only fault of ur service technician its ur company fault and telling lies , i just came to know that my service scheduled for 30th June. Thats pathetic service , first they trespassed my house now they are lying on my face.

@RogersHelps I need to work and for that i am using data plus your staff asked to use data to show them what actually happened through live video. Please fix ur fault instead of making false statements @cityofhamilton

@RogersHelps Why rogers have 3rd party contractors?? I used my data and i m not goin to pay for this mnth bill for my net and cell phones plus what i lost due to ur pathtic service. It took me 3 to 4 days for ported the numbers , usually it took 20min. @cityofhamilton

@RogersHelps My rogers net stoped noon 2day and I saw cable goin 2 nxt 2 nxt house. trespased my house n aftr caling them one technician comin to fix and called that i dont hv expertise to fix, n some guy will fix tomrow at noon caled me at 6pm. switching to Bell. @cityofhamilton

@RogersHelps My rogers net stoped at 12pm today and I saw cable going to nxt 2 nxt house. They trespased my house and aftr calling them one technician comin to fix and called that i dont hv expertise to fix, and some guy will fix tomrow at 12pm. switching to Bell. @cityofhamilton

The rogers guy tresspassed our property and put someone else commectiom and cut ours. Cslled many many times, no one sent any one to resolve. They send third party men who takes bribes n do all sort of bad like trespassing etc. @RogersHelps @cityoftoronto @cityofhamilton

@RogersHelps highly disappointed by the worst service of Rogers , a guy from rogers entered our property and put someone else connection in our box and broke ours. Complaining from 6 hours, no help and we are suffering because of #rogers mistake.

Hey @RogersHelps internet is down AGAIN in #HamOnt #centremount. What is going on?

@HamiltonPolice @HPSActionUnit @Rogers U would think w/cellular phones around 4 years now & technology advances, there would be a solution to this serious dilemma. If a cell’s location is turned on or if the 911 had Caller ID automatically for all calls received by 911 that it could register the # of the calls, no? KR

@timandfriends @Rogers Who gives a ****. Why am I being shown this ad. I couldn't care less about sports

Poor communication from @RogersHelps to residents of Ottawa is a result of being part of a protected oligopoly. Their merger with Shaw should not be supported @anitavandenbeld

Tired of using @RogersHelps as my service provider. Need to change my line to Bell/Telus ASAP

@RogersHelps I find it hard to believe you don’t have a game plan or which areas will be fixed when. This is very unprofessional of rogers and I hope many people quit your horrible service.

@RogersHelps This is getting ridiculous. You better pay for all the data everyone has been using. I understand it was a power outage but we pay big money for your crappy service. Everyone has ask you guys when it will be fixed and a game plan. You guys keep saying thank you for your patience.

@RogersHelps Thanks @rogershelps. Will we be compensated for the time spent without service?

@JFClaudeMSM @RogersHelps We hope the service will be restored soon. There was a lot of damage to the infrastructure. Sorry for the inconvenience. -KF

Hey @RogersHelps, can someone let me know when Internet and TV service might be restored? Going on day 5 without either. Makes working from home a bit tricky.

Going on 111 hours without home Internet. Power’s been back on for 36 hours. Our provider @TekSavvyCSR is great… fault lies with @RogersHelps infrastructure, who either incompetently can’t, or steadfastly refuse to, provide an estimated time for service restoration. #WFH #K4A

@RogersHelps You really should be doing something. People are going over on data just to be connected to help, or to work, or anything. As I understand it, Bell is offering to waive some data costs. That’s the least you can do.