Rogers outages and service status in Hamilton, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Hamilton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (25%)
- Wi-fi (25%)
- TV (25%)
- Phone (25%)
The latest reports from users having issues in Hamilton come from postal codes L8W and L8M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hamilton, Ontario
The most recent Rogers outage reports came from the following cities: Ancaster, Hamilton, Burlington, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Ancaster
|
Phone | 11 days ago |
|
Hamilton
|
Wi-fi | 18 days ago |
|
Hamilton
|
TV | 26 days ago |
|
Burlington
|
Internet | 26 days ago |
|
Hamilton
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Philip Quick (@philipquick) reported from Hamilton, Ontario@RogersHelps having troubles with ignite TV signal on Hamilton Mountain
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Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario@Mentok999 @RogersHelps They clearly aren't big on redundancy, one fire and thousands of customers are without service for a day. So much for robust routing.
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B M T (@chefbren17) reported from Hamilton, Ontario@Rogers what is going on with the ignite service Hamilton mountain???
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Nick Settimi (@NickSettimi) reported from Hamilton, Ontario@RogersHelps and @Rogers why has no one reached out in regards to my bill being raised without consent or knowledge!! Disgusting! Been with u for 10+ years and never been offered anything to stay! Maybe it’s time to part ways! #ibetterhearfromu
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n8best (@n8best) reported from Hamilton, Ontario@RogersHelps @Rogers I've been waiting for 2 days to get my internet, ignite TV and home phone set up at my new home and all I'm told is to keep waiting. I need internet at home for work. Someone needs to take ownership of this problem and fix it ASAP.
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CJ (@chrissythenewf) reported from Hamilton, OntarioWell @RogersHelps the internet issues were supposed to be resolved 24-48 hours after my last call and the internet keeps going down. What gives??? #HamOnt
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Shane Kennedy 🇨🇦 👨🏼🍳 🧑🏻💻 (@IrishmanShaner) reported from Hamilton, OntarioCalled @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.
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Bob Levo (@bob_levo) reported from Hamilton, Ontario@Rogers Would not recommend to anyone , our experience is very poor. It freezes, loses the sound and is largely non functional curiously most often between 5 and 7 PM. Have contacted rogers frequently , very disappointing .
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My City Hamilton (@MyCityHamilton) reported from Hamilton, Ontario@HamiltonPolice @HPSActionUnit @Rogers U would think w/cellular phones around 4 years now & technology advances, there would be a solution to this serious dilemma. If a cell’s location is turned on or if the 911 had Caller ID automatically for all calls received by 911 that it could register the # of the calls, no? KR
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Tim Hewitson (He/Him) 🏳️🌈 (@ITeachTim) reported from Hamilton, OntarioFor over two weeks, my grandmother has spoken with over 18 @Rogers representatives to access supports to aid with her visual impairment. Each has bounced her from rep to rep & supervisor to supervisor to follow up with what they promised to do to help.
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CJ (@chrissythenewf) reported from Hamilton, OntarioWell @RogersHelps the internet is gone again!!! It’s been down more than it’s been working! #hamont #centermount
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Tim Hewitson (He/Him) 🏳️🌈 (@ITeachTim) reported from Hamilton, Ontario. @RogersHelps currently at my grandmothers, a blind elderly woman, who is speaking horror stories of your customer service. I request immediate contact information for a @Rogers support person #accessibility and AODA trained before escalating this situation further. @CRTCeng
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CJ (@chrissythenewf) reported from Hamilton, Ontario@RogersHelps I need some help with my internet...again. It keeps cutting out.
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Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario@TCascagnette @RogersHelps Insane. They expect us to pay for a service that only works half the time. OR you can find a stream on the internet for free that works like a charm. No wonder why people don’t pay for cable anymore
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SRB (@Raza44066487) reported from Hamilton, Ontario@RogersHelps Why rogers have 3rd party contractors?? I used my data and i m not goin to pay for this mnth bill for my net and cell phones plus what i lost due to ur pathtic service. It took me 3 to 4 days for ported the numbers , usually it took 20min. @cityofhamilton
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Robert Mondelli (@control_frk) reported from Hamilton, Ontario@RogersHelps fix your ignite TV. The streaming quality of the raptors game is garbage.
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Peter JT Parker 🇨🇦 ( Pray 4 Canada ) (@PeterJTParker) reported from Hamilton, OntarioGot Service back . .🤔🤔🤔 @RogersHelps
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Sylvia Bolle (@SylviaBolle) reported from Hamilton, Ontario@RogersHelps @Middaughsome Odd how it shows the option to cancel Crave online but when I click cancel it doesn’t actually cancel. We shouldn’t have to call and wait on hold to cancel.
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docvex (@vextan) reported from Hamilton, Ontario@RogersBiz internet in the Quigley Rd area of Hamilton down again. It’s been more than 4 hours.
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Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported from Hamilton, Ontario@Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cristina Aiello (@caiello2) reported@RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps @Rogers I’m planning to move to a new address & you’re not able to same Internet service in the new location and giving me option either to downgrade or exit the contract and ask me to the early termination. For a network limitation at your end you imposing on me .
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Anne Marie Quinn (@ANNEQUINN) reported@RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?
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Valerie Remark 🇨🇦 (@ValerieRemark) reported@LindsayDunnTV @william_lou @RogersHelps YOOOOOOO we all told you to fix this why you leaving this star with no wifi 😭
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krukru137 (@krukru_137) reported@RogersHelps I have been trying for 3 days to reach customer support. The recording on every occasion indicated that Rogers is very busy and to try calling back again. This is not customer supports. It is impossible to speak to a live agent. Please help!!
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Reece (@Teecehere) reported@JustMeJamie64 @Rogers Bell also - when I changed providers I thought I was being scammed because the customer service rep sounded nervous. I asked her 'what location she was working from' and she said The Philippines.
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SJ (@cafveteran) reported@Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps They offered a downgrade in the speed and bandwidth in the new address. But I took the specific plan (with bandwidth ) for my work. And you guys talk as if the customer is so dumb and doesn’t have any knowledge, which was very offensive and hurtful.
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Ds (@Sky__16__) reported@RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.