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Rogers outages and service status in Hamilton, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Hamilton come from postal codes L8L , L8H , L9C , L8P and L8S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Hamilton, Ontario

The most recent Rogers outage reports came from the following cities: Hamilton, Burlington, and Stoney Creek.

CityProblem TypeReport Time
Hamilton Internet 10 days ago
Hamilton Internet 10 days ago
Burlington Internet 16 days ago
Hamilton TV 18 days ago
Hamilton Total Blackout 23 days ago
Hamilton Internet 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps My rogers net stoped noon 2day and I saw cable goin 2 nxt 2 nxt house. trespased my house n aftr caling them one technician comin to fix and called that i dont hv expertise to fix, n some guy will fix tomrow at noon caled me at 6pm. switching to Bell. @cityofhamilton

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I saw one technician came infront of my house for new connection but not for my complaint. Plz take some action on ur staff and manager who didnt call me back and rogers have no info what dispatch is doing. Dont reply with sugar coated message. Improve your company structure.

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps mangers promised me to call at 2pm and never get a call, he told me he emailed to dispatch at 7am but at noon they didnt bother to reply even to manager. Liar Liar Liar... pathetic service.. shifting to Bell. @cityofhamilton

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported from Hamilton, Ontario

    Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I need to work and for that i am using data plus your staff asked to use data to show them what actually happened through live video. Please fix ur fault instead of making false statements @cityofhamilton

  • chefbren17
    B M T (@chefbren17) reported from Hamilton, Ontario

    @Rogers what is going on with the ignite service Hamilton mountain???

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps Its not only fault of ur service technician its ur company fault and telling lies , i just came to know that my service scheduled for 30th June. Thats pathetic service , first they trespassed my house now they are lying on my face.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario

    @TCascagnette @RogersHelps Did you ever get a fix for this? I have been having the same issues. Couldn’t watch hockey last night with airplay.

  • PaulSeczek
    Paul Seczek (@PaulSeczek) reported from Hamilton, Ontario

    @BakerJaniceM @Rogers Don't worry, Rogers said they'll credit you 2 days #fail 🙄

  • BrandonRoach21
    Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported from Hamilton, Ontario

    @Rogers garbage company

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported from Hamilton, Ontario

    Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps Why rogers have 3rd party contractors?? I used my data and i m not goin to pay for this mnth bill for my net and cell phones plus what i lost due to ur pathtic service. It took me 3 to 4 days for ported the numbers , usually it took 20min. @cityofhamilton

  • BrandonRoach21
    Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported from Hamilton, Ontario

    @Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!

  • JeffGignac
    @jeffgignac (@JeffGignac) reported from Hamilton, Ontario

    @RogersHelps Is there an outage in #hamont in L9C 3J8??

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario

    @TCascagnette @RogersHelps Insane. They expect us to pay for a service that only works half the time. OR you can find a stream on the internet for free that works like a charm. No wonder why people don’t pay for cable anymore

  • LeachKathleen
    Kathleen Leach (@LeachKathleen) reported from Hamilton, Ontario

    Hey @Rogers. My business @SutherlandsPha1 was negatively impacted by your #outage even though I am not your customer. I lost several sales from peolme who only have debit. How do I get MY #credit

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported from Hamilton, Ontario

    Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.

  • philipquick
    Philip Quick (@philipquick) reported from Hamilton, Ontario

    @RogersHelps having troubles with ignite TV signal on Hamilton Mountain

  • recgrad01
    Chelle (@recgrad01) reported from Hamilton, Ontario

    @RogersHelps looking to possibly upgrade my iPhone X - what is this ‘Upfront Edge’ that is mentioned?? After 20+yrs as a customer, it’s always so hard to upgrade - it’s like a punishment for retention!

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps lies lies lies ... they called me to fix my internet today at noon and they set appointment for 30th June.... is this really a big company that have no control on there service technicians

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CircleSwiftly
    Shari (@CircleSwiftly) reported

    @Rogers are you phone lines down? I have called 4 times today and each time I end up at a dial tone after selecting the necessary options 😡

  • TommyWindu
    TW (@TommyWindu) reported

    @Rogers You pieces of **** fix your ******* services

  • Firthguy
    Mark S (@Firthguy) reported

    @Rogers my internet crashes out ALL. THE. TIME! I call you and listen to your crap for 3 minutes. I don't care about needing help for VPN or chatting to Anna!Finally schedule a callback and here is the conversation when I answer my phone. Me - Hello? Hello? HELLO? HELLO?!

  • SudeepSidhu
    Sudeep Sidhu (@SudeepSidhu) reported

    @RogersHelps Hey that's fine, but what's my course of action here? Am I getting in the customer service line?

  • mrmikeMTL
    🇨🇦🧡Mr. Mike🇮🇹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mrmikeMTL) reported

    1/2 @BestBuyCanada Now I lost money on tracking and my time. I need a new phone for work and business. I have a new born. What a mess. Terrible experience. On top of that, @Rogers wants me to add 15-40 CDN a month for a new phone? I might switch back to dixie cups.

  • KKKLRK
    Kornel Wojtan (@KKKLRK) reported

    Hi @RogersHelps , I just signed up for 6 months Apple Music subscription and I got only 1 month. Would you be able to help me?

  • Tesla_Joe
    Joe From Canada (@Tesla_Joe) reported

    Words cannot describe how awful big telecom is in Canada. We are all victims of a telecommunications cartel. The system here is broken. We need @spacex starlink in Canada open to the masses ASAP. @rogers @bell have Canadians pinned down.

  • SudeepSidhu
    Sudeep Sidhu (@SudeepSidhu) reported

    @RogersHelps I've had your service since I was in high school. Paid my bill on time for 170 months. Now that I go over my data I get a "As per the CRTC's Wireless Code..." and you've cut me off basic internet access? No possible way to Whatsapp my family? That's cool, v #Canadian

  • kerwindouglas
    Kerwin Douglas (@kerwindouglas) reported

    @RogersHelps I did contact them, but they were of no help. Is there another escalation path?

  • Kittykitano
    Concerned NS’ian (@Kittykitano) reported

    @DickMuggah @Rogers That’s true... phone paid off & some still have to pay $50 ish ... like , what? I’d never be in one of those plans. No way... amazing plan?!