Rogers Outage in Hamilton, Ontario

Well @RogersHelps the internet is gone again!!! It’s been down more than it’s been working! #hamont #centermount

Omg @RogersHelps internet is down again!!!!!!!!!! #HamOnt #centremount

Well @RogersHelps the internet issues were supposed to be resolved 24-48 hours after my last call and the internet keeps going down. What gives??? #HamOnt

@RogersHelps internet issues here in #Hamont. Is there some sort of outage?

@RogersHelps I stopped being a Rogers customer many years ago because of my customer experience. Unfortunately this is Canada. Not many options. You have my full name. My email. My account number. WHAT ELSE DO YOU NEED?????#WORSTcustomerservice

Having the same #visualvoicemail issues through @RogersHelps as others I know. Hope a fix is coming. Paying for a service that doesn’t work!

@Rogers Would not recommend to anyone , our experience is very poor. It freezes, loses the sound and is largely non functional curiously most often between 5 and 7 PM. Have contacted rogers frequently , very disappointing .

@RogersHelps is there an outage in Hamilton currently? We had connectivity until about half an hour ago and now nothing. Reset gateway a couple of times now...

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@Rogers I think it's very inconsiderate to double my internet costs right now. Terrible timing.

@KameoCA @garyvee @koodo Cool. I’m with @rogers and never gotten any reply. Just the long distance texting charges. 😂 😂

Same here at my parents place, they seem to always be having problems with this crap service @rogers passes off as TV.

@RogersHelps @mp256 My family has been having issues all day accessing the app. Go to sign in and gets caught in a loop. Had to uninstall and reinstall on my phone to get it to work again, only to have the same issues a few hours later.

I use to spend so much money @Rogers @RogersHelps and they never listened to my complaint about them breaching my privacy but then @Bell @Bell_Support I was taken care of with respect.

@TTChelps @RogersHelps please get cell service for the TTC

For over two weeks, my grandmother has spoken with over 18 @Rogers representatives to access supports to aid with her visual impairment. Each has bounced her from rep to rep & supervisor to supervisor to follow up with what they promised to do to help.

. @RogersHelps currently at my grandmothers, a blind elderly woman, who is speaking horror stories of your customer service. I request immediate contact information for a @Rogers support person #accessibility and AODA trained before escalating this situation further. @CRTCeng

@RogersHelps I've reached out to you already on Twitter, talked to 15 different ppl and all I get told is it's being worked on. At this point all you can do is fix my internet before Bell get's theirs up and running.

@RogersHelps @Rogers I've been waiting for 2 days to get my internet, ignite TV and home phone set up at my new home and all I'm told is to keep waiting. I need internet at home for work. Someone needs to take ownership of this problem and fix it ASAP.

I need @Rogers to check mine. It’s horrible and cuts out every 5 min. When it’s the most expensive bill in that house every month the expectation is at least for it to be decent. Bell just put lines underground in front of my house...

@RogersHelps blurry screens on all channels except CNN has been going on for the last two weeks. My local antena shows better than Rogers. Why we are paying to rogers for TV? I am going to cancel TV and return the next box.

@RogersHelps Right so Apple’s Safari is broken when on Rogers. Sure I will let Tim Cook know. Thanks.

@RogersHelps what's with the slow speeds yesterday and today?

@RogersHelps Trying to upgrade 2 Ignite/TV. Many online chats: 1-my husband is told he has 3 accounts! 2-we can/cant access TV via a computer monitor (depending on which rep). Not sure what package we have anymore! Isn’t there one person (Supervisor?) who can help? Thanks

@RogersHelps Internet is down. Can you give an ETA when it may be back online?

@RogersHelps Is there a service issue in south Etobicoke. Nothing is working at our home and waiting for Rogers to call back. Mean while I left with no baby monitor again due to wifi issues. Please advise!

@RogersHelps why is everything down and no one calling back!

@RogersHelps I just received my new gen 2 ignite modem today and they have not connected it. Is there a way I can get a time frame when this might happen? We have been out of internet service all day.

@RogersHelps The built in safari browser thinks I am in Calgary. All Map apps work fine. This has been an issue for a decade with all my iPhones thru the years. Just bugged me enough to tweet to ask. iPhone 11 with IOS 14.4.2

@RogersHelps TV not working in Markham. 16th and 48. Is it Rogers or is it my house?