1. Home
  2. Companies
  3. Rogers
  4. Hamilton
Rogers

Rogers outages and service status in Hamilton, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Hamilton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Sep 1, 9:45 PM EDT.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Hamilton come from postal codes L9C and L8W .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hamilton, Ontario

The most recent Rogers outage reports came from the following cities: Hamilton, Ancaster, Burlington, and Hamilton.

CityProblem TypeReport Time
Hamilton Internet 1 hour ago
Ancaster Phone 22 days ago
Hamilton Wi-fi 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • philipquick
    Philip Quick (@philipquick) reported from Hamilton, Ontario

    @RogersHelps having troubles with ignite TV signal on Hamilton Mountain

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    The rogers guy tresspassed our property and put someone else commectiom and cut ours. Cslled many many times, no one sent any one to resolve. They send third party men who takes bribes n do all sort of bad like trespassing etc. @RogersHelps @cityoftoronto @cityofhamilton

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I saw one technician came infront of my house for new connection but not for my complaint. Plz take some action on ur staff and manager who didnt call me back and rogers have no info what dispatch is doing. Dont reply with sugar coated message. Improve your company structure.

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    24 hours without internet, no active communication and if you go digging through forums they'll lie about resolution times. 10pm, no 11pm, no 2am... I can't wait to cancel this bullshit @RogersHelps and what a joke twitter handle.

  • n8best
    Nathan Best (@n8best) reported from Hamilton, Ontario

    @KameoCA @garyvee @koodo Cool. I’m with @rogers and never gotten any reply. Just the long distance texting charges. 😂 😂

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I need to work and for that i am using data plus your staff asked to use data to show them what actually happened through live video. Please fix ur fault instead of making false statements @cityofhamilton

  • Mark04557448
    Mark@missrockmag (@Mark04557448) reported from Hamilton, Ontario

    @RogersHelps So fix the god dam cell phone issue now

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Hamilton, Ontario

    @RogersHelps It’s unfortunate Rogers doesn’t acknowledge their customers have a work life and can’t offer weeknight service calls after 6 pm. @rogerstv just lost a +10 year customer.

  • Piroska_Bata
    Piroska Bata🇨🇦🇭🇺🇩🇪🌷 (@Piroska_Bata) reported from Hamilton, Ontario

    @2princessmomma @RogersHelps @greg60328592 No one answering me … and I know there is an outage …

  • scottyb1971
    Scott Biggs🇨🇦 (@scottyb1971) reported from Hamilton, Ontario

    @Rogers No internet, home phone and especially 911 service.....again. L9B area in Hamilton. Get it together #Rogers !

  • GenevieveLea
    Genevieve Hladysh (@GenevieveLea) reported from Hamilton, Ontario

    I need @Rogers to check mine. It’s horrible and cuts out every 5 min. When it’s the most expensive bill in that house every month the expectation is at least for it to be decent. Bell just put lines underground in front of my house...

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @Mentok999 @RogersHelps They clearly aren't big on redundancy, one fire and thousands of customers are without service for a day. So much for robust routing.

  • gracepanoff
    Grace 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦 (@gracepanoff) reported from Hamilton, Ontario

    @Rogers it’s Monday & my TV is still not working 🤬tempted to move to @bellcanada

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported from Hamilton, Ontario

    Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.

  • chefbren17
    B M T (@chefbren17) reported from Hamilton, Ontario

    @RogersHelps any time yet for service restoration?

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps Its not only fault of ur service technician its ur company fault and telling lies , i just came to know that my service scheduled for 30th June. Thats pathetic service , first they trespassed my house now they are lying on my face.

  • chrissythenewf
    CJ (@chrissythenewf) reported from Hamilton, Ontario

    Hey @RogersHelps internet is down AGAIN in #HamOnt #centremount. What is going on?

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @plebeian_dr @Mentok999 @RogersHelps Nope, just the lack of redundancy that allows this issue to impact this many this widely. Networks should route around problems to minimize those effected

  • MyCityHamilton
    My City Hamilton (@MyCityHamilton) reported from Hamilton, Ontario

    @HamiltonPolice @HPSActionUnit @Rogers U would think w/cellular phones around 4 years now & technology advances, there would be a solution to this serious dilemma. If a cell’s location is turned on or if the 911 had Caller ID automatically for all calls received by 911 that it could register the # of the calls, no? KR

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • therevngraham
    Nick Graham 🆖 (@therevngraham) reported

    So, @Rogers I pay a ridiculous price for internet and tv service and I need to speak to a customer service representative at none are available to talk at 11 am in the morning!!! Have you no shame?

  • GoJays
    GoJays (@GoJays) reported

    @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

  • NorthsideJane_D
    Dom (@NorthsideJane_D) reported

    @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

  • ImaanFaith
    Faith4life (@ImaanFaith) reported

    @Rogers why the hell can’t I speak to someone on rogers I am cancelling every account I have with you **** you and your AI

  • newfiegirlrules
    Sydella (@newfiegirlrules) reported

    @RogersHelps I would appreciate someone contacting me directly since trying to get to the appropriate dept doesn't seem to be possible through so called "customer service"

  • SamyB1372
    SamyB (@SamyB1372) reported

    @Rogers customer service SUCKS! For over 2 months I have tried to get my billing corrected with zero success.

  • harrichr
    Harrichr (@harrichr) reported

    @RogersHelps It doesn't matter what the issue is. It's an embarrassment that you would EVER have a customer or potential customer wait on hold longer than 10 minutes. That is a corporate choice.

  • LJW61
    GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported

    @RogersHelps I called to let Rogers know and they want to have me wait around for three hours and charge me $75. If I’m not home will they come and fix a box of which I am just giving them a courtesy notification and do not need someone to attend my home and it’s not attached to my acct.

  • randyvancity
    Randy (@randyvancity) reported

    @Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app

  • kovyrin
    Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported

    @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?