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Rogers outages and service status in Channel-Port aux Basques, Newfoundland and Labrador

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  • Rogers generated 0 outage signals in the last 24 hours around Channel-Port aux Basques, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Channel-Port aux Basques, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Channel-Port aux Basques, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • gabriel_morrow2
    Gabriel morrow (@gabriel_morrow2) reported

    @RogersHelps my wife is having trouble with her connection we recently changed plans. And it's showing connected but she can't send or connect to anything

  • Mike_Giesecke
    Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported

    @Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService

  • trish_proulx
    I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported

    @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues

  • sethni20
    Nikhil s (@sethni20) reported

    @RogersHelps tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect? I want to cancel all of the services immediately. Please contact me and process the cancellation

  • kaleemullah19
    kaleemullah (@kaleemullah19) reported

    @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

  • ChibuzoNwankwo2
    Chibuzo Nwankwo (@ChibuzoNwankwo2) reported

    I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

  • CaroleGagne108
    Carole Gagne (@CaroleGagne108) reported

    @RogersHelps so email con firmation at my GMAIL since no longer have shaw nor rogers mail!!!! Doh! I paid internet, home phone I did not USE( $159/ MONTH) since moved away, for 3 years JUST to keep my shaw email alive. You SWINDLERS GREEDY Now FINALLY I shut down EVERYTHING!

  • gcharach
    Gayle Charach (@gcharach) reported

    @RogersHelps going on 24 hours now with no Rogers/Shaw internet service and ZERO updates from your side as to when service might be restored. Second time in less than a month - this is not customer service 😠 Looking for other carrier options!

  • nickl007
    NickL (@nickl007) reported

    @RogersHelps @Rogers I can access mail via rogers on my iphone mac ipad just not thru member centre. Says password incorrect but its correct. I dont want to reset or forgot pswd then have issues with mail ipad mac.