Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 12 outage signals in the last 24 hours around Toronto, including 12 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 6:18 AM EDT.
- Internet (65%)
- Wi-fi (15%)
- Phone (7%)
- TV (5%)
- E-mail (5%)
- Total Blackout (4%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M6E , M4Y , M9B , M4V and M5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Rogers
Rogers is having issues since 01:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 21 minutes ago |
|
Toronto county
|
Internet | 23 minutes ago |
|
Toronto
|
Wi-fi | 5 hours ago |
|
Toronto
|
Wi-fi | 7 hours ago |
|
Toronto
|
Wi-fi | 8 hours ago |
|
Toronto
|
Internet | 8 hours ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario@RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, OntarioHey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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addey (@addeyxx) reported from The Beaches, Ontariohi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario@RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Pickard (@BobPickard) reported@UniforTheUnion @Rogers The abrupt way Rogers turned off these stations was needlessly disrespectful to the employees let go and to the people in the communities affected whose listenership over decades supported the company with advertising dollars. You just don’t deal with staff and consumers so callously – no notice and crappy communication like they mean nothing. But this is the culture of Rogers under Edward Rogers and his beancounter CEO who don’t have the character and class to treat their stakeholders right.
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James Seo (@james_seo03) reported@UniforTheUnion @Rogers Will never do business with Rogers. Ever again.
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Mike Brundage (@MikeBrundage3) reported@RogersHelps OMG. THANKS FOR THE TIP. DIDYOU EVEN READ MY FIRST COMMENT??? YOU DON'T ANSWER THE PHONE AND IF YOU DO, YOU'RE TOO BUSY AND HANG UP!
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8treelane (@8treelane) reported@RogersHelps 1) The app (android specific) crashes when pressing "Billing", I have tried it while many other tabs were successfully navigated to over the last few months. I do believe its a recent'ish (April?) issue.
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Cole Smith (@_Cole_Smith) reported@RodMakeKidsBald @Rogers Less than two days after 1000s of Western Canadian fans travelled to Seattle to support the Jay's and Rogers removes their games from the airways out here. Evil
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps Your agents on the phone are a joke. I couldn't understand them and they had no clue what was happening. I hate to say this but they we're all woman. I spoke to six different ones and did not get any help two nights ago Last night I gave up after two half hour calls. 😡
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Dashed (@dacshunder) reported@DiaryofaFixer @CityNewsVAN @Rogers More evidence we’re a colony of Toronto. The West has no voice and no power. Canada is broken.
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Cadence Grace (@cadencegrace) reported@Rogers well you’re 0/2 this month. For the second time in 6 months my experience dealing with Someone at your Courtice location was so unpleasant and unproductive I’m switching a $1000/month corporate account to Bell… your customer service is LITERALLY NON EXISTENT
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Anmol katyal (@anmolkatyal2177) reported@Rogers @RogersHelps what a worst service. Since morning i am not able to access internet n trying to reach n connect to you guys but after 45 minutes of hold there is no one there to connect. I guess time to switch to @Bell
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ਯ (@Yuvrajsv1rk) reported@RogersHelps Hey Eric, im unable to reach to them. Please contact me in my dms, I really need this issue to get fixed as soon as possible.