Rogers outages and service status in Toronto, Ontario
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- Rogers generated 3 outage signals in the last 24 hours around Toronto, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 16, 2:21 AM EDT.
- Internet (61%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (6%)
- TV (6%)
- Phone (4%)
The latest reports from users having issues in Toronto come from postal codes M6B , M3M , M5A , M6E , M4Y , M6H , M4S and M4V .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Toronto county, Markham, Scarborough, North York, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 5 hours ago |
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Internet | 9 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
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pumpkin spiced meh. (@marmalade) reported from Toronto, OntarioDown again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, OntarioHey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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t. anon 👽 (@tyrelasaurus) reported from Toronto, OntarioI could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontarioc’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported@RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed
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Clint (@clintculture) reported@RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE
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Landon Creasy (@landoncreasy) reported@Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.
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ARKN (@imaginovationz) reported@Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedShaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo
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JayGen 𝕏 er🇨🇦 (@JayGenXer) reported@DanMac2014 @Rogers They have the monopoly.. zero customer service and zerofks
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Florence (@anoethertheorem) reported@JayGenXer @Rogers Cancel it all and go with Starlink
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Daniel Grice, JD, BA. (Mr) (@dan_grice) reported@princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.
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Randy (@randyvancity) reported@Millergram33 @Rogers Customer service sucks They got some stupid AI bullshit and when you ask for a live agent it says calls are at a all time high and please call back later. Then hangs up on me. It’s been 2 months now I can never get through 611. I can only get through the chat through the app
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BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?