Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M4Y, M3M, M4G, M6M, M5M and M6H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Richmond Hill, Toronto, Woodbridge, North Park, Markham, North York, Maple, Thornhill, Vaughan, Concord, York and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Scarborough |
TV | |
| Richmond Hill |
Internet | |
| Toronto |
TV | |
| Toronto |
||
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Steve Ritchie
(@sritchietoronto) reported
from
Toronto, Ontario
@Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.
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Chris Logan
(@ChrisLoganHomes) reported
from
Toronto, Ontario
@RogersHelps with so many low income people out of work why don’t you add as live agents so those with issues don’t have to wait nearly an hour to talk with someone. Or modernize and call us back when an agent is available? @RogersNoHelp
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Dennis Adamson
(@dadamson13) reported
from
Toronto, Ontario
@RogersHelps is there an outage in the East York area? No internet, modem flashing orange even after resetting it? I need to keep working
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Ian Day 🇨🇦🏳️🌈
(@ianwday) reported
from
Ryerson University, Ontario
@RogersHelps I’m not in the business of improving your customer service. I am the customer. Let’s chat again in two years when my Bell contract is up. (You recorded my conversations to improve your customer service. Have a listen.)
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eefah & eoin
(@Avie30) reported
from
Vaughan, Ontario
@RogersHelps Is there an outage in woodbridge now?
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@Rogers #Twitter what is happening with the internet service in Richmond Hill yesterday and today? I pay for 5G but this service is failing.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps worst mistake ever getting the ignite tv. Regret it so bad
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Shanna
(@ShannaPritchard) reported
from
Toronto, Ontario
@RogersHelps rented Wonder Woman 1984 and kid 10 stopped the movie by accident. Now the movie won’t load or play from where we left off.... help!
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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Mbukhari
(@nmool1) reported
from
Vaughan, Ontario
@RogersHelps I’m not getting help in the DM I sent them the issue since December and I told them I’m using my phone data at home while the wifi is here but not working, the sent a technician he couldn’t do nothing another technician came he drew holes on the walls but still...
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Mel Bartel
(@melbartelart) reported
from
Toronto, Ontario
@RogersHelps ~ Some channels are not working? Black screen... Toronto | Leslieville
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Aviv Shalit
(@AvivShalit) reported
from
Richmond Hill, Ontario
@canadeanz @Rogers I never made that connection. xD
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Michael Turner
(@MIKECTURNER) reported
from
Toronto, Ontario
@rogers I am having trouble with my internet and ignite tv. It keeps going out ...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Hunter
(@LeeHunter) reported
@RogersHelps There's no need to 'troubleshoot the connection' since your technician has identified the problem impacting the neighborhood. You're just not sending the crew to fix it.
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Bobmcdoogal
(@bobmcdoogal) reported
Internet out again for the 4th time in the past month @Rogers . Fix your internet problems
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Cronshaw's Carpet
(@SandyBlueEyes1) reported
@RogersHelps You asked me to DM you but cannot find you on DM list for some reason. I have DMed people before. Are you able to DM me and start a thread? Anyway, my channels and apps on TV giving “Oops unfortunately feature is not working. Engineers hard at work to resolve. Audio works.
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Mikela G.
(@gamerGirlLaw) reported
@bobmcdoogal @Rogers Again? Didn’t they have that massive outage a few months ago?
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rachel
(@rachel06239223) reported
@rogers I cannot believe how many hours I’ve spent on phone calls and live chat trying to sort out how screwed over I’ve been when I cancelled a phone line because my partner died. Shockingly bad.
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A.C.Anderson
(@atrain3434) reported
@RogersHelps I’ve gone through tech support and everything seems fine on your side. I took the SIM out and reinserted as per suggestion and still doesn’t work.
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GandalftheYaY
(@ShandoGnar) reported
@RogersHelps Nope. They just not it in my file and say there was nothing they can do. Trying to add/removing channels and packages. Its insane that if I wanted to cancel everything right now I can’t! It’s like my account is being held hostage
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Stephen
(@SBMiron) reported
@Rogers I was looking into my finance plan when I bought a new phone last year, noticed with finace charges I am paying over $2,300 that is ridiculous if I had known I would have never agreed to that WTF
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allison
(@allisondubz) reported
I have had quite literally the worst experience with @Rogers this week. Customer support saying I need to call the store, and the store saying I need to call customer support. Over and over. Not a single person will help me. Can’t wait to switch providers.
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s@gnik
(@sagnikmukh) reported
@RogersHelps Ignite WiFi extremely slow since yesterday, Brampton, ON L6X