Rogers

Rogers Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M5N, M5P, M4S, M9M, M5M, M4Y and M3L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 10/14/2024 11:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, North York, Etobicoke, Scarborough, Thornhill, Markham, Weston, Concord, Maple, Woodbridge, York, Downsview and Vaughan.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!

  • lucysytnyk Lucy Sytnyk (@lucysytnyk) reported from Toronto, Ontario

    @Rogers what is the issue with Rogers in the Bayview/401 area?

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • wilsonhl HLW (@wilsonhl) reported from Toronto, Ontario

    @RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    @Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.

  • Lulu_Olive_ Olive (@Lulu_Olive_) reported from Toronto, Ontario

    @RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?

  • GarryMarr Garry Marr (@GarryMarr) reported from Toronto, Ontario

    Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.

  • michaelaaerin M (@michaelaaerin) reported from Toronto, Ontario

    @Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • melbarsky Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It’s awful

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scott_weber Scott Weber (@scott_weber) reported

    @Sportsnet why is this app so bad?! I know why (monopoly), but why can’t @Rogers invest any money into the sportsnet now app so it actually works when a game is on. “Unknown error” repeatedly during the Blue Jays game. Has happened all season.

  • ChristieP28 Christie Pyätt (@ChristieP28) reported

    @RogersHelps @Sportsnet trying to watch the app which I pay for. Cannot get anything to work. Get your crap together rogers and sportsnet. Hate the stupid monopoly that Canada has put us in here. No options.

  • kspslice Keith Parker (@kspslice) reported

    @DavidGa27475214 @RogersHelps @Sportsnet Same for me. Android tv app and casting not working

  • PradeepkTomar Pradeep Tomar (@PradeepkTomar) reported

    @Rogers @RogersBiz Wrong bill generation, on call with customer service for more then 3+hrs and still no compensation. Thats Canadian biggest telecom company!!Hatts off

  • Kirkconn Heather Kirkconnell (@Kirkconn) reported

    I have been on the phone with a Rogers rep for two hours!! They can't resolve a VERY simple problem. Referred to manager Shama. She claimed she would phone back by 5 pm. Time to change to another carrier.#unhappycustomer #Rogersincompetence @Rogers

  • CheddarVedder Mike Stephenson (@CheddarVedder) reported

    Funny how @Sportsnet & @Rogers have no issue jacking their prices up every year but when they have technical issues (which is far too often) they are nowhere to be found.

  • Shar76934593 Shar (@Shar76934593) reported

    @RogersHelps Is there a problem in the woodbridge, ontario area. Either black screen or channels come in pillaged.. no sound. Thanx

  • SpiceWeekly SpiceWeekly (@SpiceWeekly) reported

    @RogersHelps Not working on any of my devices as well. 😡

  • JenniferSherlo1 Jennifer Sherlock (@JenniferSherlo1) reported

    @RogersHelps just trying to get same promo I have extended or cancel service. 45 mins with chat, they then couldn’t help. Asked me to call number. On hold 95 mins. Could not wait any longer. Called back today. Did a callback. On line for 33 mins and agent could not pull up

  • Rod_Reynolds Rod Reynolds (@Rod_Reynolds) reported

    @DavidGa27475214 @RogersHelps @Sportsnet I often tell people I use Sportsnet Now, and pay $200 a year for all their content. They ask me, "Oh, how do you like it?", and I always tell them "It is the worst"