Rogers

Rogers Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M4Y, M3M, M6B, M4G, M6H and M6M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 12/26/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, North York, Thornhill, Scarborough, Markham, Vaughan, Richmond Hill, Maple, Downsview, North Park, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaWoodbridge Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • marksteven69 MarkSteven👨‍❤️‍💋‍👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️ (@marksteven69) reported from Toronto, Ontario

    @RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers

  • mkann85 M Kanner (@mkann85) reported from Vaughan, Ontario

    @Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!

  • debwalke Deborah Walke (@debwalke) reported from Toronto, Ontario

    @RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.

  • sugarbabez Julie (@sugarbabez) reported from Toronto, Ontario

    @RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    @RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!

  • RobertMobilio Robert Mobilio (@RobertMobilio) reported from Vaughan, Ontario

    @UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    @RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.

  • 420investing 🤔 (@420investing) reported from Toronto, Ontario

    About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.

  • ambitnpldn ambitnpldn (@ambitnpldn) reported from Toronto, Ontario

    .@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.

  • pinkperipatetic ThePinkPeripatetic (@pinkperipatetic) reported from Toronto, Ontario

    Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada

  • mystylemfj E Riley II (@mystylemfj) reported from Toronto, Ontario

    Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    @RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.

  • hanz8669 Alexander Schnurr (@hanz8669) reported from Toronto, Ontario

    My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • eskcargo R. Skanes (@eskcargo) reported

    @RogersHelps Just wondering if you have an ETR for this current outage . Still no service on cell phone .

  • Bgblue30 Blake (@Bgblue30) reported

    @Rogers you tease I had phone service back for like 4 minutes then bam! She gone again. Figure it out! #BeBetter

  • findjohnny johnny Lam (@findjohnny) reported

    @Rogers our service in YVR just came back…

  • Chevy_mama CHEVY_MAMA68 (CAT) (@Chevy_mama) reported

    @RogersHelps hi so I’m aware that cell services are down & as much as it sucks I get it’s out of Rogers hands pretty much but is there any idea on when the services might be up and running or if it will continue you tomorrow? #rogersoutage

  • candicekenyen Candice L Wandzilak (@candicekenyen) reported

    @RogersHelps I live an hour East of Edmonton, and my husband and son are both with Rogers; what you call service interruptions is what I call their phones not working at all today! Also why does it sound as though this mainly affects Ontario & Montreal? Kinda ******!

  • annareid1981 Anna Reid (@annareid1981) reported

    @RogersHelps Is there an ETA of any sort of when service will be restored?

  • CaptainAdam99 Captain Adam (@CaptainAdam99) reported

    @RogersHelps Well over 13 hours of no service... No word from Rogers, other than piss off, we’re working on it. That’s great customer service for you.

  • BryanWalker44 Bryan Walker (@BryanWalker44) reported

    @RogersHelps Limited work with lockdown, what little we can do I cannot call/text employees or subs, oh and the best part??? I need to get a verification text for my Covid booking from the pharmacy and I can’t even book my vaccination. Good stuff 🤬 happy Rogers business customer.

  • hedia19 Hedia Balkhi (@hedia19) reported

    @RogersHelps @Rogers @Fidomobile I know/hope you’re working on fixing this but please don’t downplay the issue. It’s not “intermittent service interruption”! There has been no service, zero, null, for hours and hours!

  • aznillest1 P.Ha (@aznillest1) reported

    @RogersHelps @Rogers As a business owner and a consumer I am extremely disappointed. Why are we paying for services we can't use. This is just outright terrible. I hope that there's something you can do for the public to atleast compensate for this. Damn..