Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 7 outage signals in the last 24 hours around Toronto, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 9, 1:09 PM EDT.
- Internet (64%)
- Wi-fi (13%)
- TV (9%)
- Total Blackout (8%)
- Phone (4%)
- E-mail (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M4Y , M4G , M6M and M5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Richmond Hill, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 minutes ago |
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Wi-fi | 34 minutes ago |
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Wi-fi | 3 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 16 hours ago |
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Internet | 17 hours ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontarioc’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Samagra Shukla (@SamagraShukla) reported from The Beaches, OntarioWe have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Lauren Souch (@laurensouch) reported from Toronto, Ontario@RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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kasun (@kazZtr_) reported from Toronto, Ontario@chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Luminier (@Lunar_Dusk) reported@RogersHelps I am currently residing in Vietnam. On April 10th, I contacted your call center to settle the remaining balance in full and requested to cancel my account. However, the final payment has still not been processed, which is preventing me from closing my Canadian bank account.
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Gerardo Capocchione (@GCapocchio46386) reported@Garnet_2203 @Rogers What's your point here. They were full time jobs yo dumb ***. Whereas the US gained 115K. Keep those elbows up you idiot.
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WRW (@wwoodcox) reported@MapleLeafs @Rogers Poor kid (whoever they decide on)
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McKenna/StenbergSingh (@canucksingh_) reported@Canucks @Rogers Will never go to a Canucks game ever again if u idiots hire Dorion
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💎🙌🏻 Hortie 11:11🚀 (@Hortiez) reported@MapleLeafs @Rogers Worst acting ever
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Charlii (@Charlii_aBB) reported@allkindsXO @RogersHelps Yes. I finally gave up last night after the chat system booted me out when I was 3 in the queue. Woke up this morning still not fixed. So 12 hours and not a hope in hell getting help from Rogers.
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Charlii (@Charlii_aBB) reported@RogersHelps Don't be patronizing to me, no it wasn't the end of the day nor was the issue with the chat box exclusive to me. We all know Rogers fired 12000 people and now whatever service is being offered is crap.
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The Mental Approach Podcast (@toddamus) reportedPeople in Canada talk quite a bit of sh@t about @rogers wireless, much of it warranted as the customer service has become horrendous. I recently switched to @Bell and I have never had worse wireless coverage in my life. Major metropolitan cities with next to no service. See attached screen shot as I sit in North Vancouver along the waterfront. I’m likely to switch back shortly.
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Expos4ever (@Expos4ever10) reportedHad to stop watching #Bluejays50 pregame when they discuss who goes down when Barger is activated and the @Rogers employees, @sportsnet planting the seed, giving silly reasons to demote the kid batting .400 over the guy batting .130. Ridiculous
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Karina (@Rinafong) reported@RogersHelps There was an outage in my area earlier but status says resolved. I tried rebooting but it’s still not back up