Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M5N, M5P, M3L, M4Y, M4S, M9M and M9N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (8%)
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E-mail (3%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Scarborough, North York, Etobicoke, Woodbridge, Richmond Hill, Concord, Markham, Weston, Vaughan, Maple and York.
City | Problem Type | Report Time |
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Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario
Wifi down here @RogersHelps
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario
@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario
@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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addey (@addeyxx) reported from The Beaches, Ontario
hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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addey (@addeyxx) reported from The Beaches, Ontario
hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario
@RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer
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Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario
We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario
@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario
Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario
@RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontario
waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario
@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Jonah (@jonah_nv) reported from Lorne Park, Ontario
@rogershelps, @rogers suck. Internet connection down and no one there is helpful.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario
@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario
Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario
@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ELONIASUCKS (@SBragdon78) reported
@RogersHelps My wife is on the phone with @Bell right now. We are probably going with them. I do not want to switch but this experience is unacceptable. I’ve been with Rogers for years but this is the worst experience I’ve ever had dealing with any company
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ELONIASUCKS (@SBragdon78) reported
@Rogers your customer service is really bad. I’m about ready to cancel everything and go to @Bell Seriously this is the worst experience I’ve ever had with a company.
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🇨🇦 (@Snowymb1) reported
@RitzChawda @Rogers @Fidomobile Hey Ritesh, our phones here support VoLTE, I have it on has I'm typing this but Rogers is intimidating and extorting customers into their monopoly over what devices we choose to use. They called it grey market, I call it Rogers wanting complete control over us cell usage.
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Christina B Juras (@chrissycee75) reported
Switched to @PublicMobile_EN and my phone is now working under VoLTE but this didn't work while I was on @Fidomobile 's network. I also have the same data and a wider roaming range on a cheaper plan. Bye @rogers...
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LallyA (@LallyAd) reported
@TELUSsupport I remembered with @Shawhelp and @RogersHelps when a tech would come to my house they never charged for the visit.
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sepideh (@sepideh_208) reported
@Fidomobile @Rogers fix my phone RIGHT NOW I can't go to a store and the call center operators are not doing their job, this is not acceptable
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SPACbubba (@biotechbub22442) reported
I am switching from @Rogers to @Bell first thing tomorrow morning. @Rogers you guys should be ashamed of your customer service. Disgraceful. I’ve been calling everyday for 2 weeks to contact about a huge payment error on my account and cannot get through. Disgusting business
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***** Eagle (@VixenEagle) reported
@Bell_Support @RogersHelps I keep receiving soliciting calls from both of your companies, trying to convince me to change my service provider. I tell them I am a terminal cancer patient and unfortunately not interested as what I have will be more than enough during my final days.
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🇨🇦PRISON4Dumpy🇨🇦 🇺🇦SLAVA UKRAINE🇺🇦 (@PRISON4Dumpy) reported
The Award For THE Most INCOMPETENT Company in Canada goes to @Rogers !! 🏆👏👏 What should have been an easy pkg update after previous pkg expired turned into a 33 day NIGHTMARE and now? I have NO SERVICE cuz (most) EMPLOYEES DON'T GIVE A CRAP!! Hey @Bell, make me an offer!!!
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x - AMC Diamonds (47-28-5) (@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb