Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M3M, M4Y, M4G, M6B, M6N and M6H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Richmond Hill, Markham, Vaughan, Woodbridge, Maple, Concord, Thornhill, North Park, York and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Wi-fi | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Courtney Taylor
(@courttee) reported
from
Toronto, Ontario
@RogersHelps I know the service is not available where I am.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Guys i need your help! @RogersHelps
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
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John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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claudio
(@claudioditzbjj) reported
from
Toronto, Ontario
@RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Katie 💞
(@k_mclean) reported
@RogersHelps Damn you got me breaking out the ole Internet Explorer 😱 But yes I have tried multiple platforms and 3 different devices, nothing works. Your website broken or something?
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Nᴵᴷᴷᴵ Mᴱᵀᴬᴸ
(@NikkiiMetal) reported
@Rogers and when I mention how y'all gave me tons of stress and anxiety over this, all you can do is apologize? What ever happened to the days when y'all did this for the customer? I didn't realize blaming the customer and charging them money they don't owe was how things went...
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Land of Lee
(@lschiefner) reported
@Rogers hey Rogers. How about stopping the phone spam calls that hack into the network. Got 3 calls in one day. Enough is enough.
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Neetu Virk
(@NeetuVirk) reported
During WFH in 2020, they changed my residential plan to business. Now at my new home, they slyly offered me Ignite w/o clarifying that I will have to pay cancellation charges for the remainder of contract. Pay cancellation even though I’m still @Rogers internet customer.
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ChelseyBun
(@ChelseyBun91) reported
@Rogers since Monday I've had issues with my internet cutting out. Its fine all day then seems to start around 9pm until at least 2am. Is anyone else having this issue? My TV tries to load and pages can't load on my phone, then it works.. then it stops again..all night.
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BrokenSunday
(@br0kensunday) reported
@Rogers You have an outage in Cambridge, ON with your Vmedia service provider for the last hour. They say they have no updates from you. Please fix your lines.
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Wasantha Wijesundera
(@wasanthapw) reported
@RogersHelps I can't believe I have to pay extra to watch @bbcworldservice and end up watching My Pillow guy's stupid ad! @Rogers why don't you rename this channel (117 in Toronto) as 'Lots of commercials & some BBC news in between'?
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Neetu Virk
(@NeetuVirk) reported
Fool me once @Rogers. Cancelling new residential now. I hope the cancellation charges are worth losing a customer for life (and potentially every home internet person I know). Also cancelling @Rogers internet at my office next week. Absolutely disgusted by the trick billing.
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Neetu Virk
(@NeetuVirk) reported
@Rogers are crooks. Instead of moving my service to new address, they offered me faster Ignite. And now, they want me to pay cancellation charges on the old service. Disgusting business practice of not informing customers of what they are getting into. Shame on you @rogers
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D.
(@lipstickntravel) reported
Please advise on why my Internet is down… the ignite modem is flashing the orange light. @RogersHelps