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Rogers outages and service status in Toronto, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Toronto, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 7:32 PM EDT.
  • 65% Internet (65%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M4V , M6E , M4G and M9B .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Markham, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 14 hours ago
Toronto Internet 15 hours ago
Toronto Internet 16 hours ago
Toronto E-mail 18 hours ago
Toronto Total Blackout 18 hours ago
Toronto Internet 23 hours ago

Nearby cities with recent reports

Vaughan

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • SpaceSector001
    Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario

    @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KennedyKreep
    Karl (@KennedyKreep) reported

    @Rogers @RogersHelps is the biggest rip off in Canadian history! Literally spent 2hrs on the phone waiting for an available service rep. to only suddenly be told "high call volume, call back later" I WAS IN LINE!!! Waiting for my turn. Cancelling is now my next move.

  • ImTyJordan
    ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reported

    I'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps I called in. Waited for 2 hrs, they told me they were going to transfer me to technical support. Then message came that said we have higher call volumes and hung up. No reason or timeliness given. Why is there no service update showing this is being affected

  • towerguymatt
    Matthew Milligan (@towerguymatt) reported

    Hey @Rogers your tower at Minnicock Lake is not working

  • KennedyKreep
    Karl (@KennedyKreep) reported

    @RogersHelps "Our hands are tied" should be @Rogers new slogan. Who cares if you're a loyal customer of 35 years, Our hands are tied...

  • DoBetterCA
    #YouCanDoBetter (@DoBetterCA) reported

    @Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents

  • mitchlafon
    Mitch Lafon (@mitchlafon) reported

    @kristineortisi @Rogers There is a hack… choose the French option. That they answer right away. If you speak French great; if not, they will transfer you to an English speaking customer service rep…

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!

  • northernchinook
    Chinook 💨 (@northernchinook) reported

    @RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.

  • uxridge_james
    James Burnell (@uxridge_james) reported

    Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks