Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M6E, M3L, M6N, M9N and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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John Paillé
(@johnpaille) reported
from
Toronto, Ontario
I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…
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#TIFFANY
(@always_xo) reported
from
Toronto, Ontario
This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
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tanya
(@mamma_tanya) reported
from
Toronto, Ontario
My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.
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Khala Naturals
(@khala_naturals) reported
from
Vaughan, Ontario
Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
-
Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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GatherStats
(@VIKRAMBAGE) reported
@RogersHelps you are doing nothing ..internet is not working since morning in Brampton area
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Kayla
(@fairchildx5) reported
@RogersHelps it’s Shameful for a how much money you ask customers to pay for services and still days later you cannot provide quality service to us. Television service in my area is horrible and I still have people in my area without any Internet service why?
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🇺🇦🇨🇦CanadaResists🇨🇦🇺🇦
(@Rob16921) reported
C'mon @RogersHelps!! REALLY?? Had everything working just fine for maybe 30 hrs and now? Back to unwatchable tv and slow internet AGAIN!!! THIS IS RIDICULOUS!!😤😡🤬 And don't you DARE ask me if I've rebooted the router!!!🤨
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Carrie Alexander
(@carriealex19) reported
Still having issues with my Rogers Ignite - keeps freezing - can’t watch anything - what a joke… almost 2 full days with nothing and now day 3 of this 😡 @Rogers
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CONSERVATIVE🍊
(@paolam1973) reported
@Rogers You lost lots of customers because you chose to keep incompetent “technicians” and your service has always been ****
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Karen Miller
(@KarenMi29906794) reported
@RogersHelps your tv service is still not working properly😡 The sound cuts out and the picture freezes!!! Rogers get your service back in order!!!!
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Kevin Weiss
(@KevinWeiss911) reported
@RogersHelps Still having TV issues. Lagging horribly.
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STACEY💫
(@saguli9) reported
Seriously @RogersHelps …how much longer am I to be without my tv stopping and starting, been 3 days now, surely someone’s got a fix for that..it’s miserable😡😡
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Paul Seczek
(@PaulSeczek) reported
from
Hamilton, Ontario
@BakerJaniceM @Rogers Don't worry, Rogers said they'll credit you 2 days #fail 🙄
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Runningman011
(@mi87052954) reported
The CEO @rogers needs to be held accountable for the issues again with ignite now. Been going out for the last 3 hours. Time to move providers.