Rogers

Rogers Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M3M, M4Y, M4G, M6M, M5M and M5V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 11/19/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Woodbridge, Richmond Hill, Markham, Maple, Scarborough, Thornhill, Vaughan, North York, North Park, Concord, York and Etobicoke.

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City Problem Type Report Time
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaWoodbridge Total Blackout
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • cinangel32 Cindy (@cinangel32) reported from Toronto, Ontario

    @RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?

  • Lulu_Olive_ Olive (@Lulu_Olive_) reported from Toronto, Ontario

    @RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps anyone willing to help?

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.

  • righteousbean bean. (@righteousbean) reported from Toronto, Ontario

    @jrovsovskein @RogersHelps It’s awful

  • michaelaaerin M (@michaelaaerin) reported from Toronto, Ontario

    @Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.

  • melbarsky Mel Barsky (@melbarsky) reported from Vaughan, Ontario

    @RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call

  • Ro_Ro_77 Ro 🐕 (@Ro_Ro_77) reported from Toronto, Ontario

    @Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.

  • julescvv Julia (@julescvv) reported from Toronto, Ontario

    The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers

  • jhndryl 𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁 (@jhndryl) reported from Toronto, Ontario

    @RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.

  • emilybelle1983 Emily P (@emilybelle1983) reported from Toronto, Ontario

    Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?

  • hal_vowes Valerie (@hal_vowes) reported from Toronto, Ontario

    Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished

  • Stephy_72 Stephanie (@Stephy_72) reported from Vaughan, Ontario

    @RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days

  • GarryMarr Garry Marr (@GarryMarr) reported from Toronto, Ontario

    Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.

  • echo_works Erika da Vinky (@echo_works) reported from Toronto, Ontario

    @RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SweetieSkyez Skyelar (@SweetieSkyez) reported

    @RogersHelps I'd kinda like an answer seeing as you just ignored my last one. Been without internet now since 11:27pm last night, still nothing. How long with this take? Do we know the cause? And again, I do not want to be paying for service when I don't even have any.

  • Francisco_M0505 Francisco (@Francisco_M0505) reported

    @RogersHelps the face this keeps happening consistently now is driving people away your wifi isn’t that great to start with now we can’t even connect to it. We pay for your service that should be working 24/7. If you don’t fix this by the end of the day say goodbye to your customers.

  • ray_love Ray Love (@ray_love) reported

    @koodo anyway you can help me get out of my @RogersHelps contact early?

  • Commander7481 The Commander (@Commander7481) reported

    @RogersHelps and here we go again! Service has been down since last night at 11 pm. Can't find out why. And the virtual assistant isn't working either. So sad that our small independent ISP sold thier soul to you. We will be looking to switch our ISP and home phone services.

  • Francisco_M0505 Francisco (@Francisco_M0505) reported

    @RogersHelps @ClintPhilp Why should people stay with your service? we keep getting reason’s to leave. We pay to have wifi everyday not have it good for a month then boom gone.

  • iceMurphy Janice Murphy (@iceMurphy) reported

    @Rogers Internet is down again in my area.

  • chandra09246522 chandrashekhar (@chandra09246522) reported

    @RogersHelps Internet is down again...seems like you are celebrating the completion of two months since the last nationwide outage!!

  • ProudItalianCdn Lucio Palazzo (@ProudItalianCdn) reported

    @RogersHelps and @rogers. Not even a damn tweet to admit something is wrong in Hamilton. What a horrible company.

  • Shelly76981807 Shelly Petrie (@Shelly76981807) reported

    @RogersHelps @rogers so done with Rogers. Always down and ridiculously high prices for their services.

  • miss_arruda Ms. Arruda (@miss_arruda) reported

    Hey @Rogers, I'm pretty tired of paying for a service that is disruptive and inconvenient. On another note...Smart TVs are the worst inventions. Bring back the box ones where at least you could still listen to your local news and watch Saturday morning cartoons.