Rogers Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A, M3M, M6B, M6E, M4Y, M6M, M4P and M9N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Richmond Hill, North York, Vaughan, Thornhill, The Beaches, Maple, Woodbridge, Downsview, North Park and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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ThatCanadianSOB
(@ThatCanadianSOB) reported
from
Toronto, Ontario
I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile
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sandra J pompa
(@sjpompa) reported
from
Toronto, Ontario
@Rogers Classic move in giving loyal customers the WORST service
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.
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Leadin on Twitch 🇨🇦
(@LeadinLP) reported
from
Toronto, Ontario
@AldrenDaKeer @Rogers @RogersHelps This is literally the same problem I had. No one pays attention to upload (including tech support) because people primarily only use download. I finally gave up and went team blue because it took team red 8 months to find a competent tech support person to figure it out.
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Juma Khamis Suleiman
(@JumaKhamisSule6) reported
from
Toronto, Ontario
@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@Rogers Why is the internet not working on working hours in Markham. Really hard for those that are currently working from home.
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Yusuf
(@yusuf_dawood) reported
from
Vaughan, Ontario
@RogersHelps is there an outage?
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Leadin on Twitch 🇨🇦
(@LeadinLP) reported
from
Toronto, Ontario
@AldrenDaKeer @Rogers @RogersHelps Only thing I can say is ask them to cut your bill in half. Point at your data stream and say I pay for and use both up and down stream - they can look at your bandwidth usage history. Packet loss is a problem. It’s impacting your business so it should impact theirs too.
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Missy Deyo
(@MissyDeyo) reported
from
Toronto, Ontario
@Electronic_JT @Rogers I'm down too and I'm a chatr customer! Hate that so many are experiencing this but I was worried something was wrong with my account!
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Raphael
(@rarc602) reported
from
Toronto, Ontario
@RogersHelps Internet is down in the M3M Postal code.
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Ryan Smithee Goldhar
(@tvsmithee) reported
from
Toronto, Ontario
Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.
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Danie Glover
(@danieglover) reported
from
Toronto, Ontario
@RogersHelps internet is down near liberty village. is there an outage?
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@Rogers Why is the internet not working in Markham. My internet was just fine until I noticed the Rogers Van outside. Why is Rogers fixing things during working hours, as many are working from home? And how long will it take?
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Tom Delios
(@tdelios) reported
from
Markham, Ontario
@RogersHelps my ignite service for cable, internet and phone is down .. any idea when it will be up ?
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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Fishercats in the outfield
(@catfish8888) reported
from
Toronto, Ontario
@RogersHelps I can't DM. I'm a Teksavvy customer using your outdoor cables.
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.
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Fishercats in the outfield
(@catfish8888) reported
from
Toronto, Ontario
@RogersHelps Status report please on 16+ hour outage in Sherbourne/Gerrard area, Toronto.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James Wilson
(@Tirnanogh) reported
@RogersHelps Look guys, can you start giving us some straight answers. If the reason that some/many of us still don’t have service is because there’s no electricity getting to your hubs just say so clearly.
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Colin
(@ColinRbrts) reported
@RogersHelps Hey @RogersHelps, I'm at K1R and along with a bunch of houses on our our street are still without internet access.... I know it's a tough time and hard to make promises, but some indication of when there may even be some crews present to work on the problem would be appreciated.
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Stephane Charbonneau
(@scout_425) reported
@RogersHelps any updates for the K4M area? Still down - no internet, land lines, or tv…
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Dan Williams
(@danwilliams2) reported
@Rogers Saturday our power was off for approx 12 hours. When it went out we lost our internet and Roger’s home phone but still had Roger’s cell service. After 3-4 hours our cell service went down and if there was an emergency we had no way of calling 911. This is unacceptable.
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Alex Sudnikowicz
(@Sudz3) reported
@RogersHelps Are you not able to see where a call trunks into your network from, and determine if that’s the legitimate expected source of that call? Email has SPF and DKIM records, how do telecoms not talk to each other to determine call legitimacy?
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Alison Campbell
(@Alimaccam) reported
@RogersHelps Let me ask my question in a different way. Once Hydro gets power to lines again, will my internet/tv start working again - immediately or within a few hours? Or, will @Rogers only be able to start fixing problems with its equipment once Hydro is done?
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John Smith
(@rsal59) reported
@RogersHelps @Michael71475323 I have cable with Rogers and internet with Fido. Havent had service since the storm. I assume that Rogers is aware and taking care of Fido service too. Correct?
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Distributel Help
(@DistributelHelp) reported
@zqzw26 @Rogers We are currently experiencing an interruption with our cable internet in the province of Ontario. The customers are unable to access the internet. The problem was forwarded to our appropriate carrier for investigation. We apologize for the inconvenience this may cause.
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SweetSENSations
(@StugatzInOtown) reported
Hey, @Rogers, for those of us in Ottawa still without power and without wifi and have been told it may be at least a couple of more weeks before Rogers service is restored, you’re not gonna charge us full pop this month for wifi, cable and cell service, right?
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Faruque A
(@FaruqueOne) reported
@TechTalk2k @RogersHelps @Rogers Finally, the internet is back this afternoon, but, guess what? No updates (that it has been fixed) from the technical support yet!