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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around Toronto, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 16, 12:27 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M4Y , M6E , M4V , M9B and M6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto Internet 29 minutes ago
Scarborough E-mail 2 hours ago
Toronto Wi-fi 11 hours ago
Toronto Internet 14 hours ago
Toronto Internet 15 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Scarborough

4 recent signals

2 hours ago
Toronto county

1 recent signals

3 days ago
Markham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • buttery_smoooth
    SHA3arma-256.eth (@buttery_smoooth) reported from Toronto, Ontario

    Is the network down again? @RogersHelps @Rogers

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • jayshah23084733
    jay shah (@jayshah23084733) reported from Toronto, Ontario

    @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • karmen638539
    Karmen🇬🇷🇮🇪 (@karmen638539) reported

    @Rogers im aware of the heat 🥵 wave but if we have data centers & car charging stations. We sure asf should not have all these damn wifi & phone outages. Fix this **** 😒

  • pattayNoTrump
    pat taylor (@pattayNoTrump) reported

    @Rogers why is it so freaking difficult to get support from you guys, I have had zero access to my email for weeks and no support from you, looking at changing my internet options as your company sucks!!!

  • ReesaCorneau
    Reesa Corneau 🇨🇦🐾🏒⛺ (@ReesaCorneau) reported

    @REWoman @Rogers customer service has gone the way of the dodo bird

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @gezigezive @Rogers The kind that wants to rip you off watch your bill go sky high and they wont do anything.. warning to everyone do not use rogers they will rip you off and not help you out of it they are a giant scam

  • Mandaloo85
    Mandy (@Mandaloo85) reported

    @RogersHelps are you kidding me?! Raising the damn rental fee on the tv boxes again?! Greedy SOBs. Should be ashamed of yourselves. It’s sickening already.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?

  • frankeecutlass
    frankee cutlass (@frankeecutlass) reported

    @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.

  • b_paddock
    Brett Paddock (@b_paddock) reported

    @BlueJays Just so you know Calgary is missing your radio broadcasts now that @Rogers has shut down AM @sportsnet960 #sportsnet #yyc #sportsnet960 Any plans on having your games broadcast on another Calgary station?

  • anelame
    Anne (@anelame) reported

    @RogersHelps close to 14h without service and no info or update. West still doesn’t acknowledge the outage. This is unacceptable

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @RogersHelps @Rogers @RogersHelps tried to reach out to support this morning and was hung up on for a third time. Sitting on hold, for fourth time.