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Rogers outages and service status in Toronto, Ontario

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Full Outage Map
  • Rogers generated 19 outage signals in the last 24 hours around Toronto, including 19 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 3:56 AM EDT.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M6H , M9N and M4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, North York, Scarborough, Concord, Vaughan, Thornhill, Maple, Richmond Hill, Woodbridge, The Beaches, Purpleville, and Downsview.

CityProblem TypeReport Time
Toronto Internet 3 hours ago
Toronto Internet 4 hours ago
Toronto Internet 11 hours ago
Toronto Internet 12 hours ago
Toronto Internet 13 hours ago
Toronto Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • BrewScout
    Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers It's not just this. My wireless wasn't working this morning. My internet has been intermittent since the outage. They obviously are having issues.

  • johnpaille
    John Paillé (@johnpaille) reported from Toronto, Ontario

    I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…

  • Worldisart
    Chris B (@Worldisart) reported from Toronto, Ontario

    @RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively

  • DuffMacDonald
    𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported from Toronto, Ontario

    @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13

  • limitlessleanne
    Leanne 🇺🇦 (@limitlessleanne) reported from Toronto, Ontario

    Hey @RogersHelps, my elderly parents in Rexdale are 30+ hours now with no phone, internet or cable. No one seems to be able to tell them when service will resume. How will you compensate them this time?

  • always_xo
    #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @RogersHelps Well it's still not working properly

  • Kuttysark
    Kutty MD (@Kuttysark) reported from Toronto, Ontario

    Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

  • mcgeck
    McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • rafadourado21
    Rafael Dourado (@rafadourado21) reported from Toronto, Ontario

    @Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps @Rogers When can we expect our refund for the July 8th outage? My billing period ended on July 25th and nothing was applied. Please advise. #RogersOutage

  • fink_miss
    Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    Hey @Rogers my wireless, tv and internet service has been so bad this month that I should get a full month's credit.

  • mamma_tanya
    tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • RareAdamCasts
    Adam “RareAdam” Choles (@RareAdamCasts) reported from Toronto, Ontario

    does @RogersHelps actually fix this or is it just going to be “it’s a local outage we’ll fix it within 24 hours”

  • cynthiavass
    Mrs. Whitaker (@cynthiavass) reported from Toronto, Ontario

    @ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.

  • CNSERVATIVE_TO
    CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @MarkAllanCairns @Rogers Time to switch and hope for better service.

  • WillieHandler
    Willie Handler, Canadian humourist and author (@WillieHandler) reported from Vaughan, Ontario

    @QueenofCastoria @Rogers Yeah I'm paying for this garbage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CuJ
    CJ (@CuJ) reported

    @RogersHelps internet outage in my area i believe

  • smARTwaydesign
    smARTway design (@smARTwaydesign) reported

    Talking to a friend who needs to have a chat with @Rogers . "They should never be allowed to buy Shaw, because they are not even able to deal with existing customers". Just quoting. Half an hour wait and counting...

  • agflynn
    Andrew Flynn (@agflynn) reported

    @chadsapieha Ah. Wait for my story about how I can’t text because I was flagged as spamming with no evidence to support that. Then we can talk about @RogersHelps.

  • Gordon04425089
    luciderrxr (@Gordon04425089) reported

    @RogersHelps internet down since 8 am today in Newmarket postal code L3Y7Z1. Will it be fixed today?

  • sauravh86
    saurabh jain (@sauravh86) reported

    Is there a Rogers outage again in pickering?? @RogersHelps

  • Rhainemm
    Melissa (@Rhainemm) reported

    @RogersHelps Another outage? Is this going to be another 3 day thing? Please advise so I can at least make arrangements for work.

  • matter82
    Mattman (@matter82) reported

    Another day, same @RogersHelps. We've been having nothing but problems all day with our service. Started around 11am and only now seems to be 'okay'. Internet, TV & home phone. I'm glad we pay for intermittent services :( #rogersoutage

  • WeThePeople1867
    Warren ✝️ 🇻🇦👨‍👩‍👦‍👦🇨🇦🇺🇸 🇦🇺🇫🇷 (@WeThePeople1867) reported

    Is there an outage in the GTA @RogersHelps @rogers beyond unacceptable . I called customer service ; they assured us it’s not an ‘outage’ sol: turn off your phone 😡Clearly there is misleading information here . We cannot use outcall feature and Limited inc. #rogersoutage

  • kriztoper1978
    Kriztoper 🏳️‍🌈 (@kriztoper1978) reported from Orangeville, Ontario

    On the phone for an hour with @RogersHelps just to be told to go to the store. Guy at the store looked pissed off to have to open the door for me (locked for security reasons) then was so rude I ended up walking out. It shouldn’t be this hard to try and purchase an Apple Watch!

  • Toots_00
    Shiva (@Toots_00) reported

    @Rogers hey. I called to get help with my ever increasing bill, I was told I should get a call back in less than 2 hours and now it’s been 6+ hours. How do I get a hold of someone to cancel all my services cause I’m done with Rogers!