Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 15 outage signals in the last 24 hours around Toronto, including 15 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 17, 8:10 AM EDT.
- Internet (63%)
- Wi-fi (13%)
- Total Blackout (8%)
- TV (8%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M4Y , M6M , M5R and M4G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, North York, Scarborough, Markham, Richmond Hill, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 7 minutes ago |
|
Toronto
|
Phone | 29 minutes ago |
|
Toronto
|
Internet | 33 minutes ago |
|
Toronto
|
Internet | 54 minutes ago |
|
Toronto
|
Wi-fi | 5 hours ago |
|
Toronto
|
Internet | 10 hours ago |
Nearby cities with recent reports
9 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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johnv☀️ (@johnv_eth) reported from Toronto, Ontario@elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps Down AGAIN! What is going on??? What are we paying for
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, OntarioHey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario@RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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Space & Defense Sector (@SpaceSector001) reported from Purpleville, Ontario@Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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CircularLogic (@CircularLogic89) reported@laurenrjacobs @RogersHelps That's why you would need to port the number to the new service
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Kevin Wright (@KevinADWright) reported@tobi @Rogers Set apn: mobile.apn this should fix tethering on Rogers but seems to kill tethering on US carriers fyi. Remember to switch back if you’re travelling.
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Sean (@Steve9zzj) reported@RogersHelps The irony of a response 3 days later when service issues were impacting my connectivity is exactly the root of the problem I’m highlighting. Yes it’s figured out
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sarah (@dawnthehorizon) reported@RogersHelps @Rogers having issues with my service and cellular data, cannot connect to either and have done all the troubleshooting possible
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SMB🇨🇦 (@boomrs) reported@Rogers I recently upgraded my plan, and now can’t access subscriptions through Roger’s due to what you are telling me is a software glitch and there is no work around. I have spent hours with your help desk! Anyone else??
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yeah right (@maiti65) reported@RogersHelps Worst service ever!! Can’t get a technician for 3 days
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Dale Disill (@DaleDisill) reported@LeafsandJays97 @MapleLeafs @Rogers You just said they don’t give a **** about the fans. That means they hate em.
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Mondoggg (@mondoggg) reported@RogersHelps Your lookup page is down as well as your service
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Bobmcdoogal🐀 (@bobmcdoogal) reported. @RogersHelps internet down in Ottawa. When is it going to be fixed?