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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 22, 1:28 AM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 4% E-mail (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M6E , M9B , M4Y , M4V and M6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Rogers

Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto E-mail 26 minutes ago
Toronto Wi-fi 2 hours ago
Toronto Internet 4 hours ago
Toronto Internet 5 hours ago
Toronto Internet 6 hours ago
Toronto Wi-fi 8 hours ago

Nearby cities with recent reports

Scarborough

3 recent signals

2 days ago
Toronto county

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • TheLawofWork
    David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario

    @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • saadkarsaz
    Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario

    @RogersHelps - Internet Went off in Streestville, Mississauga - any issue???

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SandersDebz
    Deborah Sanders (@SandersDebz) reported

    Watching Global News tonight, I see that @Rogers is still allowing fraudsters to access customer accounts. In 2023, I called a supposed Rogers number and reached a fraudster who either worked for Rogers or had hacked their system. @Rogers didn’t care. Said it wasn’t fraud.

  • Celler6
    Celler6 (@Celler6) reported

    @alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!

  • mulldra
    Michael 🇨🇦 (@mulldra) reported

    @alancross @Rogers They absolutely have the worst customer service.

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @RogersHelps Again I am not a tech person or tech support I have no idea what the equipment is you've provided me with. Pretty sure the little pucks or receivers or whatever they are or just connected HDMI and then a small pin for power

  • frankeecutlass
    frankee cutlass (@frankeecutlass) reported

    @RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????

  • mike00617140414
    Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reported

    Want a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back

  • penottawa
    penny collenette 🇨🇦 (@penottawa) reported

    @sharongregson @Rogers I feel your pain, Sharon. No idea why big companies cannot remove people from lists. Telus is just as bad.

  • YoungerGolf
    Rick Young (@YoungerGolf) reported

    Dear @Rogers, Your Ignite service has dropped five times today already. How many more re-starts am I going to have to put up with?? And why am I paying for this??

  • Medeiro34452245
    Medeiros M (@Medeiro34452245) reported

    @RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap

  • CumGuzzlinPussy
    6ixBaddie (@CumGuzzlinPussy) reported

    @RogersHelps I have done everything you’re suggesting already received unfavourable results. My next steps will be to reach out to Tony Staffieri and every Executive member to alert them of the extremely poor customer experience and frustration. Live chat transcripts will be published as well