Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 22, 1:28 AM EDT.
- Internet (64%)
- Wi-fi (15%)
- Phone (7%)
- TV (6%)
- Total Blackout (4%)
- E-mail (4%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M6E , M9B , M4Y , M4V and M6M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Rogers
Rogers is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
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26 minutes ago | |
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Wi-fi | 2 hours ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Wi-fi | 8 hours ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario@RogersHelps worst customer service, I am never going with rogers ever again
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Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
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T. Longue (@tickylongue) reported from Toronto, Ontario@cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontarioc’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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Karen Lopez (@datachick) reported from Toronto, Ontario@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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pumpkin spiced meh. (@marmalade) reported from Toronto, OntarioDown again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Sanders (@SandersDebz) reportedWatching Global News tonight, I see that @Rogers is still allowing fraudsters to access customer accounts. In 2023, I called a supposed Rogers number and reached a fraudster who either worked for Rogers or had hacked their system. @Rogers didn’t care. Said it wasn’t fraud.
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Celler6 (@Celler6) reported@alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!
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Michael 🇨🇦 (@mulldra) reported@alancross @Rogers They absolutely have the worst customer service.
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Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported@RogersHelps Again I am not a tech person or tech support I have no idea what the equipment is you've provided me with. Pretty sure the little pucks or receivers or whatever they are or just connected HDMI and then a small pin for power
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frankee cutlass (@frankeecutlass) reported@RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????
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Canada Has What The World Wants 🥴🙄😂🤣💀51🇺🇸! (@mike00617140414) reportedWant a star link phone! **** all these mother *******! My goal is to ensure a mass @Rogers @Bell your companies deserve to fail and the public hates u foe sitting by while all those bills went thru! U guys are so ****** up and we r getting u back
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penny collenette 🇨🇦 (@penottawa) reported@sharongregson @Rogers I feel your pain, Sharon. No idea why big companies cannot remove people from lists. Telus is just as bad.
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Rick Young (@YoungerGolf) reportedDear @Rogers, Your Ignite service has dropped five times today already. How many more re-starts am I going to have to put up with?? And why am I paying for this??
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Medeiros M (@Medeiro34452245) reported@RogersHelps Tech support has been contacted and their reply was has nothing to do with the connections in the building it has to do with your network output And they hoped to get it fixed asap
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6ixBaddie (@CumGuzzlinPussy) reported@RogersHelps I have done everything you’re suggesting already received unfavourable results. My next steps will be to reach out to Tony Staffieri and every Executive member to alert them of the extremely poor customer experience and frustration. Live chat transcripts will be published as well