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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around Toronto, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 17, 12:22 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M4Y , M6E , M9B , M4V and M6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Rogers

Rogers is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Toronto county, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto TV 2 hours ago
Toronto Wi-fi 6 hours ago
Toronto Internet 14 hours ago
Toronto Internet 16 hours ago
Toronto Internet 17 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Scarborough

3 recent signals

1 day ago
Toronto county

1 recent signals

4 days ago
Markham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • LindyDeckert
    Lindy Deckert (@LindyDeckert) reported from Markham, Ontario

    @RogersHelps no streaming services tonite or last night. Help us out

  • AaronBJared
    Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario

    @RogersHelps no home internet or tv for the last 4hrs. Help, please!

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • saadkarsaz
    Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario

    @RogersHelps - Internet Went off in Streestville, Mississauga - any issue???

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AllawalaImmad
    Immad Allawala (@AllawalaImmad) reported

    @RogersHelps I have and they said they can't help but everything is documented in the notes

  • killoljoshi
    killol joshi (@killoljoshi) reported

    @Rogers Waiting 2 hours and 25 minutes to reach an agent, only to have the call disconnected. That’s not customer service—it’s incredibly frustrating. Customers deserve better than wasting hours with no resolution. Please do better.

  • JL8282
    Jodi Lanzarotta 🥅🏒 (@JL8282) reported

    @REWoman That’s just wrong!! We now have to take a day off work to call Roger’s due to their lack of customer service. Completely unexceptionable! Do better @Rogers

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @RogersHelps how about a credit of some kind for the hassle of trying to fix a problem of your major sporting network during the World Cup FINAL??? a free movie or something

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @RogersHelps Where do i start? Mobile app drops internet connection (other streaming apps seemingly do not), recordings missed, recordings saying you're finished watching 5 minutes in. Fast forward or reverse do the opposite. Stop or exit button frequently unresponsive. 2 tvs same issues

  • cerena
    Kenzie Allen 🌵 (@cerena) reported

    @Rogers engages in harassment in their solicitations, and that, combined with abysmal service, is why we said we wanted nothing to do with them when they came to our door earlier today. Lo and behold, they rang the doorbell again two hours later.

  • Irene_NoKillTO
    Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported

    @RogersHelps Yes, is there some one in Toronto I can speak to. I have a complicated problem. I have two accounts, and you switched the mobile service between them without my knowledge, changing the financing to save and return. Upon upgrade you are charging me almost 800 dollars.

  • e72319143
    R_J 🎗🇮🇱 📟 (@e72319143) reported

    @REWoman @Rogers They are the worst!! Can’t stand Rogers!

  • TomiukCurtis
    Curtis Tomiuk (@TomiukCurtis) reported

    @RogersHelps JUST FIX IT ALREADY IT’S BEEN 5 HOURS.

  • BrockWarkentin
    Brockus (@BrockWarkentin) reported

    @mattsekeres @Rogers @CorusPR They don't see it, they never saw it & I am sure the unfortunate people being laid off some how accept their sacrifice for their more Enlighted Toronto comrades. The irony is Brian Mulroney's talk show is probably the last thing left that gives Corus any relevance.