1. Home
  2. Companies
  3. Rogers
  4. Toronto
Rogers

Rogers outages and service status in Toronto, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 16 outage signals in the last 24 hours around Toronto, including 16 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 20, 10:07 PM EDT.
  • 67% Internet (67%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M6E , M4V , M4C , M3M and M9B .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, North York, Toronto county, Vaughan, Richmond Hill, Scarborough, and Concord.

CityProblem TypeReport Time
Toronto Total Blackout 1 hour ago
Toronto Internet 1 hour ago
Markham TV 3 hours ago
Toronto Internet 4 hours ago
Toronto Internet 7 hours ago
Toronto Internet 7 hours ago

Nearby cities with recent reports

Markham

3 recent signals

3 hours ago
North York

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    What is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!

  • _jemmstonee
    Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • ajpeebles
    Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AWOLProductionz
    A.W.O.L. Productions (@AWOLProductionz) reported

    Holy fk @Rogers Ai is pure garbage! God damn this monopoly in Ontario. They’ve really made it impossible to get through to anyone

  • menewfie
    Fred Randell (@menewfie) reported

    @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

  • AliHasa_n
    Ali Hasan (@AliHasa_n) reported

    @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

  • trishmilley
    Trish M (@trishmilley) reported

    @RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!

  • HoundsInsider
    Soo Greyhounds Updates (@HoundsInsider) reported

    @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

  • pokercubster
    D.G.Kaye (@pokercubster) reported

    @Rogers Most despicable company. If they would even put a human on the phone I'm cancelling them forever. Horrible horrible horrible NON customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!]

  • cookiegigan
    Cookie Gigan (@cookiegigan) reported

    @iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.

  • DennisWelsh
    Dennis Welsh (@DennisWelsh) reported

    We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

  • EhmTEhf
    MTF 🇨🇦 (@EhmTEhf) reported

    @BobKinnear13 @JustMeJamie64 @Rogers a lot working from home. Mostly 3rd party rogers call centers though. I used to hear women on the phone and their kids shouting in the background. It was bad.

  • TheRobertRock
    Rob Rock (@TheRobertRock) reported

    @JustMeJamie64 @Rogers Because we want cheap prices And because of stupid economic practices we've raised the minimum wage too high to sustain entry level positions like call centers. If we want Canadian call center agents we need to pay call center wages not inflated minimums that destroy the economy