Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Internet	7 hours ago
Markham	Internet	10 hours ago
Toronto	E-mail	10 hours ago
Toronto	Internet	14 hours ago
Toronto	Phone	17 hours ago
Toronto	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Saad Amin Karsaz (@saadkarsaz) reported 5 minutes ago from Lorne Park, Ontario

  @RogersHelps - Internet Went off in Streestville, Mississauga - any issue???

• 
  t. anon 👽 (@tyrelasaurus) reported 6 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 8 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Modern Pundit (@sen127) reported 10 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Karen Lopez (@datachick) reported 17 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Geoff Owen (@thisisgeoffowen) reported 17 minutes ago from Richmond Hill, Ontario

  @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

• 
  Tibursio (@TibursioHeals) reported 26 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Christina Hronis (@icandykriss) reported 27 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  Samantha (@eastyorkcycle) reported 28 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Jowan Manjooran Jomon (@JowanJomon) reported 30 minutes ago from Malvern, Ontario

  The internet has been down since yesterday evening here @RogersHelps

• 
  ReWoman👠 (@REWoman) reported 43 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Mike Shah (@Mikeaholic76) reported 48 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Trevor Scott (@TrevorSScott) reported 49 minutes ago from Lorne Park, Ontario

  @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

• 
  T. Longue (@tickylongue) reported 52 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Lauren Souch (@laurensouch) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 55 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Regina Corpuz (@corpuz_regina) reported 57 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 60 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

• 
  CZ (@codyzaz) reported 1 hour ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@JulieLynnBH) reported 10 minutes ago

  So @Rogers I followed this instruction & was looped through automated services that will not connect me to a person bc I'm not the customer. I'd like an actual call telling me when you'll remove the cable running across the front of my home. Unbelievable you didn't ask permission

• 
  Landon Creasy (@landoncreasy) reported 10 minutes ago

  So… @Rogers @RogersHelps that’s a no on #help then? Fantastic. Oddly ironic a company that sells phones and phone services is impossible to reach by phone.

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 11 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  another ginger mechanic (@anothergngrmech) reported 12 minutes ago

  @GunGnome @Rogers Possibly a problem with the tower?

• 
  erich heinz rigonan (@h_n_z) reported 12 minutes ago

  @ClaytonYates17 @BenLypka @Rogers Why is it anyone else’s responsibility to help pivot out of a dying medium?

• 
  FK (@dagdakiayaz) reported 12 minutes ago

  @RogersHelps Hi, since my landlord is not willing to help with this issue or allow me to have the drywall opened to access the Rogers cable, I’m unable to proceed with the installation. In this situation, can I cancel my internet plan without paying any cancellation or early termination fees?

• 
  Mike Kent (@mkent74) reported 14 minutes ago

  @BlueJays @Rogers Friday night baseball on @AppleTV is extremely painful to watch. The commentators are horrible. They speak a lot more highly of the Yankees. Doing spotlights and interviews with new york players. You'd think the game was being played in the Bronx.

• 
  banana Appleton (@appleton_banana) reported 17 minutes ago

  @RogersHelps No, not a review. You used to be able to get customer service help for any subject on social media messr (ie fb) Now you are sent thru a rabbit hole of the Rogers website. I want to talk to a human not AI bot about being permitted to pay on the due date of my bill as I have been

• 
  B Rachel (@b_rachel18) reported 19 minutes ago

  @RogersHelps I was given a link to the site. But I wanted to speak to someone directly so I tried calling. Right at 9 am. Nearly 2 hrs later and still waiting to be connected to someone who can help me.

• 
  Queen Mare (@queenmare1) reported 23 minutes ago

  @lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.