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Rogers outages and service status in Toronto, Ontario

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Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Toronto, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 12, 8:41 PM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M4Y , M3M , M4G , M4V and M5R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, North York, Scarborough, Richmond Hill, Markham, and Concord.

CityProblem TypeReport Time
Toronto county Phone 11 hours ago
Toronto Internet 14 hours ago
Toronto TV 18 hours ago
North York E-mail 21 hours ago
Toronto Internet 21 hours ago
Toronto Internet 21 hours ago

Nearby cities with recent reports

Scarborough

6 recent signals

2 days ago
Toronto county

3 recent signals

11 hours ago
Markham

3 recent signals

3 days ago
North York

2 recent signals

21 hours ago
Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • susiebrown_tdsb
    Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • AlyeshaRose
    Alyesha Rose (@AlyeshaRose) reported from Toronto, Ontario

    @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • sandbagger13
    Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • jonah_nv
    Jonah (@jonah_nv) reported from Lorne Park, Ontario

    @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CanucksCritic
    Canucks Critic (@CanucksCritic) reported

    @Canucks @Rogers Same Combine storyline every year: skill isn’t the question, it’s projection and mindset. Still doesn’t fix the Canucks’ bigger issue of turning “good prospects” into consistent NHL results.

  • stevenarthurs
    Matt (@stevenarthurs) reported

    @RogersHelps Yes, and then I took some back roads into Orleans, but I’ve never had network issues previously. I do have 5G. I’ve shut my phone off and restart it twice die for the most part. It has not worked at all today.

  • BlindLiberalism
    BlindLiberalism (@BlindLiberalism) reported

    @RogersHelps I’ve tried submitted one time last year for an issue they never responded. This recent one was just last week. Im not sure on the day because once I submit I never receive any message from the company. Why is it so difficult to get in contact by email?

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.

  • Ingemar4910
    Lars Nordgren (@Ingemar4910) reported

    @RogersHelps @LoveMy7Wood These are not helpful suggestions, and says you use AI to respond to real Customer concerns. Big failure!

  • picklesandpear
    t. (@picklesandpear) reported

    @RogersHelps I haven't been getting the worst connection on and off since monday, at times it barely works or doesn't work at all, I cannot make incoming or outgoing calls, I called and nothing was fixed, I went in the store and changed my Sim it still is the same.

  • ms_culpa
    MiaCulpa (@ms_culpa) reported

    @RogersHelps Yes. I confirmed yesterday there was an outage. I need to know when it might be fixed. I shouldn't have to sit on hold for almost 40 minutes to talk to a person.

  • Chrissy0377
    Chrissy77 (@Chrissy0377) reported

    @nitusai @Rogers @RogersHelpLine I pay $200 a month for cell and internet. It’s ridiculous. I was paying Rogers $300 they refused to reduce after 20 yrs as a customer so I left.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps And yet the connecting families doesn't know about it because you don't report when you are starting to carry that customer with the government's connecting families program. Which is essentially illegal. Not you not Rogers. Neither have registered me and CF number

  • y_kinho
    Kenny Young (@y_kinho) reported

    @RogersHelps the level of service is ridiculously unacceptable! The chat assistance is incompetent and there is over 1 hr wait on the phone to reach tech support. I still need help