Rogers

Rogers Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M3M, M4Y, M4G, M6M, M5V and M5M.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 11/20/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Richmond Hill, Vaughan, Maple, Markham, Woodbridge, Thornhill, North York, North Park, Concord, York and Etobicoke.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaScarborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • JamDelay James Deeley (@JamDelay) reported from Toronto, Ontario

    @RogersHelps I tried rebooting and I’d just lost service after about 30 minutes again

  • MrsSonyaVahidy Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario

    @Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps

  • AshChaChaHeels Ash (@AshChaChaHeels) reported from Toronto, Ontario

    Just got a scam call in Toronto from an automated service claiming to be @RogersHelps and repeating something in Chinese! @RogersHelps needs to do something about this!

  • destinypooh9 Tomme P (@destinypooh9) reported from Toronto, Ontario

    @RogersHelps internet not working again and again

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps 2:49pm Rogers down all over for 5 min or less

  • NZPChasers NZP Chasers (@NZPChasers) reported from Toronto, Ontario

    @RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...

  • emdeeinTO EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario

    @RogersHelps DMd you with an Ignite problem. Please check. TIA

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.

  • divyamkaushi Divyam Kaushik (@divyamkaushi) reported from Toronto, Ontario

    @RogersHelps Yes still need help

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    @RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡

  • 25th_Hour DV (@25th_Hour) reported from Toronto, Ontario

    @RogersHelps My internet seems to be down, and has been for the last 30 minutes and I have some very important work tasks that need to be completed online today.

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(

  • cal920c Calvin Ing (@cal920c) reported from Richmond Hill, Ontario

    @CaddacGaming @Rogers I’ve been having problems with @Bell_Business lately as well 😒 BRING ME FIBER ALREADY!!!

  • JamesDalgarno_ James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario

    @Areathrasher @RogersHelps Just saw the email about service disruption in my area.

  • mattytoophatty Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario

    @RogersHelps Service was back this morning. Thanks

  • realStepy Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario

    @RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA

  • kj_ashby KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario

    @RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.

  • tboake2000 Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario

    So my @Rogers Ignite is down. Used my @Bell service to contact you. Got a COVID questionnaire even though your tech people won’t come inside anyway. Internet is essential in these times. I work from home and have to pay double as neither is reliable.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JenniferPlayer3 Jennifer Player (@JenniferPlayer3) reported

    @Rogers Logged into my account. There was an offer waiting…tried to accept the offer…been on hold for 1.5 hours…still waiting. I don’t understand why when I hit ‘accept offer’ it doesn’t just change my service. #legacyprocesses #notdigital

  • hunkybill Dave Lazar (@hunkybill) reported

    @christocracy @TaylorSicard @Rogers I was just trying to make the point, that in Quebec, when you turn your back on Bell, you quickly realize you end up with the coax solution. Not to mention, PKP is a bit of a jerk too. So the lack of choice here sucks pretty bad. They keep buying up the small guys too.

  • VideshSingh7 Videsh Singh (@VideshSingh7) reported

    @Rogers @breakfasttv worst customer service from Rogers cell phone call center people. Tried upgrading my phone to a new device online which Rogers told me to do. Now my order is canceled & Rogers rep can't upgrade phone nor me trying an online upgrade.

  • ThisDan1 This_Dan_ (@ThisDan1) reported

    Stupid phone keeps glitching out so. Went to 2 different @Rogers stores and no solution yet, i've always liked Rogers n have been with them for a long time but this is getting frustrating tbh, I need my phone to work properly, not just for work but it should work as it should 😒

  • jdthelibrarian J (@jdthelibrarian) reported

    @RogersHelps Any problems in Missisauga??

  • alisonstortz86 Alison (@alisonstortz86) reported

    @Sportsnet @Rogers When are you going to fix the choppy feed?! These digital advertising make it so hard to watch. All other camera angles are fine when it’s not showing the digital boards. @EdmontonOilers

  • Kary_PJ Kary PJ (@Kary_PJ) reported

    @RogersHelps hi, what’s going on with the cable service? We can’t watch a bunch of channels that we normally can.

  • alfweb2490 Jason (@alfweb2490) reported

    @RogersHelps That’s really sporting of you! SHAME you have not been able to fix the issue with my account since June!!!!

  • HughBYYC Hugh (@HughBYYC) reported

    @RogersHelps Internet is down in Ottawa Gloucester area. Frustrating as I cannot work.

  • VanTraffic2 Marnee Klintworth (@VanTraffic2) reported

    @davidguitard @RogersHelps Pretty much all the same. I'm not with either, not had problem (yet). Oh don't you worry, "we've got secure services",.....isn't this twice in six months with the big carriers?