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Rogers

Rogers Outage Report in Toronto, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M4G , M6H and M9N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Rogers

Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Concord, Vaughan, Markham, Thornhill, Maple, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, and Downsview.

CityProblem TypeReport Time
Toronto Wi-fi 22 minutes ago
Toronto Internet 1 hour ago
Toronto county Total Blackout 1 hour ago
Toronto Internet 3 hours ago
Toronto Internet 3 hours ago
Scarborough Total Blackout 3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • skingstone
    sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Are you kidding me @rogers - i wait on hold to only get disconnected when finally reaching an agent. I don’t like getting lectured on how to fix a very unstable internet connection by IVR. Someone should have called me immediately back. They did not!!!!’

  • AssumedPro
    Assumed Productions (@AssumedPro) reported from Toronto, Ontario

    Leave it to @Rogers for screw up anything good they get their hands on. @FadooBobcat leaving @FAN590. Add this to their handling of Alex Anthopolous, their continued support of @MarkShapiro. No wonder I’ve gradually moved over to @TSN1050Radio. I hope Bobcat moves over there!

  • mlgregoire
    Marie-Lauren (MLG) (@mlgregoire) reported from Toronto, Ontario

    @Rogers @RogersHelps I need a new number for technical support. When asked to speak to a manager I was put on hold for 12 mins. Need internet now. #firstworldproblems

  • ChefSamGlass
    sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps I am having one of the worst customer service interactions ever. Your representative can't determine when a 2 month trialservice started which I want to cancel and I can't log on to your website to access my account

  • Renoversity
    Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • nmool1
    Mbukhari (@nmool1) reported from Vaughan, Ontario

    @RogersHelps I’m x third party employ with Rogers, they removed the discount, and when I called to say ok stop my services I’m changing to bell they said stay and we will give you 30% both of the cx service agent lied to me my bell is getting higher and higher every month,

  • glamourgirlca
    Susan (@glamourgirlca) reported from Vaughan, Ontario

    Whether you like @FadooBobcat or not, he was their “day 1” employee & it’s disturbing that @Rogers has no regard for their talent It also pisses me off that #BlueJaysCentral hires washed up, American, has-beens to plop beside poor beleaguered @SNETCampbell #HireCanadians

  • mcanuffc
    Craig McAnuff (@mcanuffc) reported from Toronto, Ontario

    @RogersHelps @sooperjr_ That's pretty slow. When it was mentioned that data would be throttled after the plan maximum had been reached, I didn't imagine that it would be that slow. 😰

  • StephanieMacas
    Stephanie Macas (@StephanieMacas) reported from Toronto, Ontario

    @RogersHelps We'll be watching something like CNN and the visual will start stuttering, then the audio will begin to cut out and then will just completely stop, but the video keeps going, happens with both tv's. I do believe we've got someone coming tomorrow or Tuesday to figure it out. 👌

  • R7F1
    RAF (@R7F1) reported from Toronto, Ontario

    No @rogers service in Scarborough all day

  • crofts_kevin
    Kevin Crofts (@crofts_kevin) reported from Toronto, Ontario

    @Rogers once again your cable tv is not working as it should ( meaning. For the amount I pay I should never have issues). No excuses just fix it. And NO I do not want to hear from you. You will hear from me

  • BrianPrashad
    Brian Prashad (@BrianPrashad) reported from Toronto, Ontario

    @RogersHelps That doesn't make sense. The same show on the same channel at the same time every day ie. the news sometimes has restart available sometimes doesn't. Can't be a content rights issue.

  • KevinFrankish
    Kevin Frankish (@KevinFrankish) reported from Toronto, Ontario

    So my @Bell goes down and won’t reconnect with 4 minutes left. Switched to @Rogers on my laptop thank goodness.

  • LadyClost
    Janice Clost 🇨🇦 🏒 (@LadyClost) reported from Toronto, Ontario

    @WinstonSih @Rogers Interesting.......I used a Rogers concierge and my experience was a nightmare. If a first time customer, I’d have been long gone #justsayin

  • WayneRodriguez
    Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    Seriously regretting opting for a @Rogers internet service as it keeps getting disconnected. This is terrible #customerexperience especially since we work from home and pay ridiculous fees. Seriously considering changing my service in less than 15 days #rogers

  • ChefSamGlass
    sam glass (@ChefSamGlass) reported from Vaughan, Ontario

    @RogersHelps One problem had been solved. Working on the next one

  • mackaytaggart
    Mackay Taggart (@mackaytaggart) reported from Toronto, Ontario

    This seems like an odd message to come from a police service, when @Rogers has tweeted no information about an outage themselves. Also, as a Rogers customer, I haven’t noticed any issue.

  • ontteacher01
    Paul O (@ontteacher01) reported from Markham, Ontario

    Not impressed with @RogersHelps today. Service in @cityofmarkham has been spotty for the whole day!!! #unsatisfiedcustomer

  • TorontoVince
    Traveling & Tasting Vince (@TorontoVince) reported from Toronto, Ontario

    @RogersHelps We were told it was an outage that would end at 851pm. That time passed and we have no internet m. Arghhhhhhhhh

  • kiranjoyv
    Kiran Varughese (@kiranjoyv) reported from Vaughan, Ontario

    @YRP @AMBERAlertONT You spend millions of taxpayer dollars to set up any system to help the community. Not burden it. Its also clear there was no coordination with @TELUS, @Bell, @Rogers, etc when developing the system since same message is delivered different number of times for different providers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 33_Hab_PT
    33Hab (@33_Hab_PT) reported

    This is why you never put all your eggs in one basket. @Rogers Mobile and @Bell home internet. #rogersoutage

  • curtispierson
    Curtis Pierson (@curtispierson) reported

    Rogers Wireless cellular service is down in Abbotsford near No. 3 Rd. @RogersHelps @Rogers

  • Doojobbie
    Doojobbie (@Doojobbie) reported

    @RogersHelps no service :(

  • Nikki_heps
    Nikki__Heps (@Nikki_heps) reported

    @Fidomobile @Rogers this service outage is ridiculous. Customers weren’t even notified

  • victoriarebelo
    vic (@victoriarebelo) reported

    **** you @Rogers you guys are NO HELP

  • JanetD68666233
    Janet D (@JanetD68666233) reported

    @Rogers Service is down in Winnipeg for quite some time now. Not able to call or text. When will service be restored? My family pays for 3 phones with @Rogers

  • sm_pbax
    Stefan (@sm_pbax) reported

    @RogersHelps @Rogers Some!? Not acceptable. Don't make things worse by talking down to us. Be transparent, and honest. We pay for it.

  • AdamLockett34
    Adam Lockett (@AdamLockett34) reported

    As part of the registration process for getting an @AstraZeneca vaccination appointment through @ShopprsDrugMart, they send a confirmation pin to your phone. But since @Rogers network is down, registering has become impossible. #IHateRogers #Rogers

  • TheScholarlyDog
    Liu Zhou (@TheScholarlyDog) reported

    @forejb @UnderHisEye6 @RogersHelps Facts. I don't get why people act like they are the only customer Rogers has.

  • VANinfinity1
    V (@VANinfinity1) reported

    @RogersHelps I have been experiencing many issues with my cell phone.