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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 10 outage signals in the last 24 hours around Toronto, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 10, 11:37 AM EDT.
  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 3% E-mail (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M4V , M4Y , M4G and M6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Markham, Toronto, Scarborough, Richmond Hill, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 7 minutes ago
Toronto county Internet 3 hours ago
Markham TV 5 hours ago
Markham TV 14 hours ago
Toronto Internet 15 hours ago
Toronto Wi-fi 15 hours ago

Nearby cities with recent reports

Markham

6 recent signals

5 hours ago
Scarborough

5 recent signals

2 days ago
Toronto county

2 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps Down AGAIN! What is going on??? What are we paying for

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • laurensouch
    Lauren Souch (@laurensouch) reported from Toronto, Ontario

    @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • WeyburnSoccer
    Scott Benning (@WeyburnSoccer) reported

    Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

  • dan2783
    Daniel (@dan2783) reported

    @RogersHelps any outage in Barrie currently. Specifically in the yonge mapleview area

  • PCAMMALL
    Pietro Cammalleri (@PCAMMALL) reported

    @RogersHelps May I communicate with one of your agents via DM to ask whether there is an Internet outage in my neighbourhood? Rogers [1 (888) 764-3771] is experiencing a high number of phone calls — I wasn’t even permitted to hold. TIA.

  • BluntButRight
    Sterling Witt (@BluntButRight) reported

    @IndubitablyTho @LoveMy7Wood @RogersHelps Yes! Moved from ON to AB and was SO happy with the service. It was night and day. Not any more.

  • DonateRecycleIT
    ERA (@DonateRecycleIT) reported

    @RogersHelps We're trying to unlock 1000's of refurbished devices, that method really... doesn't work. Can we please email a bunch of imei to your team?

  • _Coaches_kid
    Coach’s Kid (@_Coaches_kid) reported

    @Canucks @Rogers Step 1: Promote twins ✅ Step 2: Promote friends ✅ Step 3: Hire more friends ✅ Step 4: Draft coach’s son Step 5: Draft more twins Step 6: Sell tkts/merch Step 7: Never win Cup

  • CreaTiv_thinkeR
    creative (@CreaTiv_thinkeR) reported

    @RogersHelps From account, Chat agent safia asked concern and redirected to support specialist which basically keeps sending message to "Thanks for holding. We’ll be with you as soon as possible. Please continue to hold to keep your place in line." For more than 25 times in last 50 minutes

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    @CrazyCurt1978 @Rogers That won’t help the fact the manager is terrible

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    @FreddyCalipari @Rogers Stupid

  • katierajhans
    Katie Rajhans (@katierajhans) reported

    @Rogers It took 90 minutes to get a guy to submit a ticket because you charged me $48 for roaming when I never left the country. 90 MINUTES. And it’s not even resolved. Do better. That was ridiculous. And the guy was useless.