Rogers outages and service status in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Toronto, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 28, 10:18 AM EDT.
- Internet (65%)
- Wi-fi (15%)
- Phone (7%)
- Total Blackout (5%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M9B , M3M , M4V , M6E , M4Y and M6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Toronto county, Vaughan, Scarborough, Markham, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 29 minutes ago |
|
Richmond Hill
|
TV | 29 minutes ago |
|
Toronto county
|
Wi-fi | 12 hours ago |
|
Toronto
|
Total Blackout | 14 hours ago |
|
Toronto
|
Internet | 21 hours ago |
|
Toronto
|
Internet | 21 hours ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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johnv☀️ (@johnv_eth) reported from Toronto, Ontario@elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Perry Schwartz (@PerryS33) reported from Vaughan, OntarioWhat is going on with @TSN_Sports live sports on @rogers ignite. Choppy. Blurry. Audio issues. Glitches. It’s been like this for weeks for Leafs and Raptors games. Help!!!
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@RogersHelps rogers Internet is the worst ever!!
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
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Perry Schwartz (@PerryS33) reported from Vaughan, Ontario@TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Jonah (@jonah_nv) reported from Lorne Park, Ontario@rogershelps, @rogers suck. Internet connection down and no one there is helpful.
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nomad Crypto (@Crypto1Nomad) reported@Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?
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comm eng (@CommEng) reported@Rogers @RogersHelps It "fixed itself" at 20:20 PDT because upstream rerouted to Cogent. Rogers did nothing. Second occurrence in one day means it's a pattern not a blip. Are you monitoring your PCCW peering at all, or is your outage detection just waiting for customers to tweet?
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Sunny (@Takhar77) reported@ighani4 @Canucks @Rogers The current system prevents tanking from guaranteeing the top pick. A system where the high end talent automatically goes to the last placed team, simply rewards failure after failure. That should never be the case. Failure should never be the goal.
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DWhite. (@DWhiteBC) reported@RogersHelps @Rogers internet not working!!!!! What is on now?!?! My modern is bleeking orange and it was fine 20 minutes ago!
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Hugo Fortier (@hugofortier) reported@Rogers nope my problem with Rogers are not solved. And I am way past NDA with rogers... So if you don't want me to drop all my 0day on rogers... Figure it out...
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Talon Jenkins 🇨🇦 (@Talon_Jenkins94) reportedLet’s call this what it is, it’s @Rogers openly telling hockey fans to go **** themselves🙃 If ANYONE needs help finding an illegal @NHL stream next year, shoot me a message #Hockey #Sportsnet
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ridi (@riditweets) reported@RogersHelps Multiple people tell me they call and it goes straight to voicemail when others call the same time and it gets through. Also, my bill has gone up twice in the last year, with the lack of consistent service and no customer service help I demand a reduction in my bill
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comm eng (@CommEng) reported@Rogers @RogersHelps Right now: 20% packet loss, RTT swinging 150ms→527ms on the same 5 pings. Not an outage you can point at somebody else, this is your transit flapping. Third occurrence in ~12 hours. Windows, PDT: 10:00-10:42, 19:23-20:20, 22:04-ongoing
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me 🇨🇦🇺🇦 (@NanananaBrown) reported@shawna_r80 @RogersHelps I made a a typo 2 hrs 10 minutes. Not 1 hr and 10 minutes. I never said just 10 minutes
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Nicole Thomas (@Travelling_Nic) reported@RogersHelps Yes I am sure they will be able to, but what you don't understand is that it will be WEEKS before I can get through to speak to someone and I'll be stuck paying for services I do not need an ld cannot afford. Your system is broken.