1. Home
  2. Companies
  3. Rogers
  4. Toronto
Rogers

Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 16 outage signals in the last 24 hours around Toronto, including 16 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 11:10 AM EDT.
  • 67% Internet (67%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 5% TV (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M4Y , M4V , M3M , M9B and M4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, North York, Vaughan, Richmond Hill, Scarborough, and Concord.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Toronto Internet 1 hour ago
Toronto Internet 2 hours ago
Toronto Internet 2 hours ago
Toronto Wi-fi 2 hours ago
Toronto Total Blackout 3 hours ago

Nearby cities with recent reports

Markham

3 recent signals

16 hours ago
Toronto county

1 recent signals

5 hours ago
North York

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

  • bonez9oh5
    Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario

    Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

  • Dani_official13
    Dani (@Dani_official13) reported from Toronto, Ontario

    @RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JasonPrez686 @Rogers What a poor retention program. Shame on them

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • jonah_nv
    Jonah (@jonah_nv) reported from Lorne Park, Ontario

    @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @RogersHelps rogers Internet is the worst ever!!

  • iamdieroiramor
    rr. (@iamdieroiramor) reported from Toronto, Ontario

    @RogersHelps are you guys prepared for customers? Why is my internet not working?

  • nikgore
    Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DennisWelsh
    Dennis Welsh (@DennisWelsh) reported

    We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

  • Teecehere
    Reece (@Teecehere) reported

    @JustMeJamie64 @Rogers Bell also - when I changed providers I thought I was being scammed because the customer service rep sounded nervous. I asked her 'what location she was working from' and she said The Philippines.

  • karren_n
    Karen (@karren_n) reported

    Is there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps

  • Sky__16__
    Ds (@Sky__16__) reported

    @Rogers @RogersHelps 5.5 hours outage while I work from home = real income loss (~$250). Final resolution from Rogers Communications = $2 credit. This doesn’t reflect the real impact.

  • vanuckfan56
    Deb Moynahan (@vanuckfan56) reported

    @Rogers @RogersHelps can you advise what’s ETA for Richmond Internet outage. Monday 8am … it’s now Tuesday

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    Almost 2 hours and no real resolution. I. HATE. @Rogers.

  • Louis_CA_1
    Louis (@Louis_CA_1) reported

    @JustMeJamie64 @Rogers They outsource it to companies that have call centers around the world. Your call could be routed to one in Argentina, India, Morocco, etc Rogers has been winding down their Tier 1 Care team to reduce overhead

  • Sky__16__
    Ds (@Sky__16__) reported

    @RogersHelps @Rogers 5-hour outage. $250+ lost income. $2 credit. Then Rogers tells me I should pay another $15/month for backup internet. Imagine causing the problem, offering less than 1% of the losses as compensation, and then pitching a subscription as the fix.

  • maDJunnic1
    maDJunnic (@maDJunnic1) reported

    @JustMeJamie64 @Rogers You can call Bell customer service and order food from Calcutta in the same phone call.

  • mrajeshdav
    Rajesh kumar M (@mrajeshdav) reported

    @RogersHelps @Rogers I’m planning to move to a new address & you’re not able to same Internet service in the new location and giving me option either to downgrade or exit the contract and ask me to the early termination. For a network limitation at your end you imposing on me .