Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M5N, M5P, M6E, M4Y, M9M, M3L and M4G.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, North Park, Scarborough, North York, Woodbridge, Concord, Thornhill, Maple, Richmond Hill, Etobicoke, Vaughan, Unionville, York and Weston.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Markham |
Wi-fi | |
| Markham |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
Is there a Rogers TV/Internet outage in Toronto now. Our TV froze and won't reboot and lights are out on the modem @RogersHelps
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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nicolas bello
(@nbellotoronto) reported
from
Toronto, Ontario
@nxtom @BTtoronto Lol. We only have @Rogers TV because it's included with rent. Otherwise I'd never pay for TV, especially not that company. #cordcutting
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Ryan
(@Creeperry_R6) reported
from
Toronto, Ontario
Holy Shit @Rogers @RogersHelps What ******** (A thread) It’s been a week. On Saturday night you told us it would be fixed within the hour On Monday night you told us it would be fixed by 6:30pm that night On Tuesday night you told us it would be fixed by Thursday at the latest
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Sean Smith
(@CS_sean) reported
from
Toronto, Ontario
@RogersHelps your mobile site is next to useless. It won't let me login
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps Sorry, but the account is in my wife’s different sir name. And I don’t typically pull up my job in my customer service intersections. I’ve done enough bad Rogers stories in my career. I also believe in crediting good/great service where I find it.
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Lisa Booth, Travel Beyond the Ordinary
(@Lisa_Travel_Now) reported
from
Toronto, Ontario
@Rogers, sent a collection ltr via Canada Post for my parents overdue home phone. I NEVER rec'd an invoice! Apparently invoices were changed to online from paper & sent to an unmonitored Rogers email without the POAs concurrence!!!
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Roger Singh
(@rogerwsingh) reported
from
Toronto, Ontario
@RogersHelps repeated problems on my internet connection over the last week or so. Your site says service is fine. I have to use my cell to send this
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps As I suspected, another waste of time although @RogersHelps always tries and is friendly here. Too bad @Rogers has lost its competitive edge
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Video Guy
(@videoguy416) reported
from
Toronto, Ontario
@Rogers would be great customer service if you let neighborhoods kjow that their services will be interrupted because some of us depend on the internet to work. #fail
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@tweetsforteetz @dmac_79 @RogersHelps And almost every rep has discretion. Almost. Meaning if a consumer is a jerk—game over. Be respectful: chances of great service improve. My experience.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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Linda Bowser
(@ghlake) reported
from
Toronto, Ontario
@RogersHelps Nonsense. I'm not the only one. Just issue credits to everyone
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
.@Rogers don’t give me free services that I don’t really need! 😠 Give me free extra bandwidth for all the videoconferencing going in my home right now to support me in my work, my wife with her business, and my daughter in her end-of-term classes. #LockdownCanada
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🅼🅴🆉
(@MesmorizedTTV) reported
from
Toronto, Ontario
Ive been having some crazy latency issues the past week @Rogers assures me everything is good. But every game I have is unplayable due to unreasonably high ping. Most videos I watch buffer for minutes at a time, why am I paying for your best internet package. SMFH
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Vicki Ashton Ricciardi
(@fitfabdiver) reported
from
Toronto, Ontario
@RogersHelps WiFi service has been mostly out all day plus part of last night. TV keeps blacking out. I've been trying to work from home today and it's very frustrating. Acct: 416613347
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GM
(@gmansilla) reported
from
Toronto, Ontario
@RogersHelps internet down. Again. :(
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Linda Bowser
(@ghlake) reported
from
Toronto, Ontario
Remarkably unsatisfactory dm with @Rogers cable. Snarky service, going in circles. I just dont want to pay for sports when I'm not seeing any. Limited income (need to keep very sick dh busy and happy)
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Northern Accent
(@rshrop1) reported
@Rogers Hey Rogers. “Technical errors” on your website preventing subscriptions to SNO to watch #torontobluejays ? Guess dependability isn’t a label you should claim just yet.
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VeinZ
(@redslewnninja) reported
Why are @Rogers 4K channels absolute garbage? Always stutters like crazy. I never watch them. It’s damn near in slow motion. It’s been like this for years. Apparently they upgraded my neighbourhood last week… made no difference. Pay for 1 GB download speeds. I get 30-40 MB.
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Brandon
(@bds28) reported
Game package options have mostly gotten worse every year since @Rogers took over the #NHL rights. Every year is different and more confusing. I wish the @NHL would just keep it simple & let us buy the rights from them. Why are Canadians lesser value customers? Horrible @PR_NHL
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Chris Narduzzi
(@ChrisNarduzzi) reported
This is what you get when you sign up for @Sportsnet #premium and no it's not the internet connection. Everything else works except for this ****** ******* app. I guess @Rogers cell service isnt the only unreliable portion of their telecommunications service.
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Eric J.
(@ericthebeardo) reported
@Rogers @BlueJays Playing backyard ball with my uncles and poppa. Nothing better and they made me (a 7 year kid in a broken home) feel like I was a superstar
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Peter Kirkpatrick
(@pkirkpatrick) reported
Hey @Rogers, that customer box at the @BlueJays game looks pretty sweet. I’d love to see it in person! Signed a loyal Rogers customer / Jays fan.
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Steve Kleyer
(@TheGeesus) reported
The @Rogers commercials running right now are garbage. If Rogers or Bell & Telus for that matter REALLY cared about Canadians, they would bring their prices down to what other developed countries pay.
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🔞 Se7en Secrets 🤫
(@Se7en_Secrets) reported
@RogersHelps At this point the technical issues in my area will require a rogers technician to actually preform work and replace the shotty lines my neighbors and I are connected to. I was just making sure people knew the risks of using Rogers and working from home as Rogers will do nothing!
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LIQUORACCI 🇨🇦🇨🇦
(@Mcneil702) reported
@RogersHelps I’ve already spoken with someone on the phone. Here’s my experience with Rogers so far.. first three days of buying your service my router wouldn’t connect. Paid my first month of $134 even though I didn’t have internet for the first three days…
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Take down the Russian Regime 🇺🇦
(@AndrewPeters01) reported
I understand that people hate big companies like @Rogers @Bell and @VirginPlus but seriously can we stop taking our anger and hate out on Customer Service Representatives?