Rogers Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Scarborough, Thornhill, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, and Rexdale.

City	Problem Type	Report Time
Toronto	Internet	3 hours ago
Toronto	Internet	10 hours ago
Toronto	Wi-fi	17 hours ago
Toronto	Wi-fi	20 hours ago
Markham	TV	22 hours ago
Toronto	Internet	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Mish (@mishd27) reported 6 seconds ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Nunya Biznez (@GwapogiTalaga) reported 5 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  Mary Ann Torres (@MaryAnnToronto) reported 5 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 7 minutes ago from Markham, Ontario

  @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

• 
  M79 aka Manny79 (@cdnwallguy) reported 7 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  Kristen Ridley (@KristenRidley) reported 7 minutes ago from Toronto, Ontario

  No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

• 
  Kristen Ridley (@KristenRidley) reported 7 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  ReWoman👠 (@REWoman) reported 11 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  Christina Hronis (@icandykriss) reported 14 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  Tibursio (@TibursioHeals) reported 16 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  ReWoman👠 (@REWoman) reported 16 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Alyesha Rose (@AlyeshaRose) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps Are services down in Brampton? My tv isn’t working and I have called several times

• 
  Michael Vera (@MichaelVG19) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps down again in the downtown Toronto area?

• 
  Anthony Chien (@anthonychien) reported 44 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Jill McLean (@Mysticalbug) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

• 
  AG (@heyref88) reported 53 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  maria lopreiato (@MariaMlop13) reported 53 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 59 minutes ago from Markham, Ontario

  @RogersHelps 24 hour support-just not 24 hours in a row......

• 
  Christina Hronis (@icandykriss) reported 59 minutes ago from Toronto, Ontario

  @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 60 minutes ago from Toronto, Ontario

  @RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mahmoud (@mahm_14) reported 2 minutes ago

  @RogersHelps do you have blackout in the mobile services ?!

• 
  kim trites (@kimjaxx) reported 3 minutes ago

  @RogersHelps How long is it down for?

• 
  kittymmmac (@kittybmac) reported 5 minutes ago

  Switching to @rogers a few weeks back may have been a mistake... This ongoing outage is unacceptable and the lack of communication about the problem is pretty shameful. Customers are owed an explanation and credit back

• 
  Anthony Fasulo (@afasulo21) reported 6 minutes ago

  @RogersHelps Absolutely ridiculous. 'Interruptions', suggest a short period of time to deal with. This is an OUTAGE. ALL DAY OUTAGE. For such a large corporation, this 'Interruption' shouldn't have gone this long.

• 
  L O N G (@officialongpham) reported 16 minutes ago

  How is @Rogers still down...

• 
  Ed Warren (@YYZWarren) reported 16 minutes ago

  @RogersHelps @Rogers Highest fee in the world, and poorest service in the universe. I am going to change to bell, same fee, but much better and stable service.

• 
  KranTrain (@KrainTrain) reported 16 minutes ago

  @0hSheanBreeze @ChuttonTwitch @RogersHelps I knew it. Their whole system has been compromised. Of course Rogers won’t admit this but oooooh boy are we ever happy paying world’s highest phone rates. Good security and money well spent. Open up the US phone competition Rogers you are down and done son!

• 
  Onkar Virk (@OnkarVirk15) reported 21 minutes ago

  @RogersHelps More than 8 hours hard down, nationwide outage, my phones aren’t able to register to Rogers network. @RogersHelps would you be able to communicate what is broken in your network. Registration/authentication ??

• 
  Martin Aidelbaum (@aidelbaum) reported 21 minutes ago

  @RogersHelps Wi-Fi calling is also NOT working. My family all had this feature setup before the outage.... unfortunately even when we are on Wi-Fi we cannot make a or receive any calls

• 
  MrBananaslam (@MrBananaslam) reported 23 minutes ago

  @RogersHelps I haven’t had service all day, I know I’m not paying 125 a month for the past few years for this.... I’m leaving Rogers ASAP