Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

City	Problem Type	Report Time
Toronto	Internet	1 hour ago
Toronto	Internet	1 hour ago
Toronto	Internet	2 hours ago
Toronto	Internet	5 hours ago
Toronto	Internet	8 hours ago
Toronto	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  addey (@addeyxx) reported 4 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  AG (@heyref88) reported 5 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  ReWoman👠 (@REWoman) reported 6 minutes ago from Toronto, Ontario

  @netflix_trader @Rogers Just a horrible experience … worst I can remember

• 
  Lindy Deckert (@LindyDeckert) reported 15 minutes ago from Markham, Ontario

  @RogersHelps no streaming services tonite or last night. Help us out

• 
  Jon Gauthier.eth (@JonGauthier) reported 16 minutes ago from Toronto, Ontario

  Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

• 
  Mary Ann Torres (@MaryAnnToronto) reported 16 minutes ago from Toronto, Ontario

  Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

• 
  Anthony Chien (@anthonychien) reported 20 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Jamie singleton (@Jamiesingleton) reported 31 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Regina Corpuz (@corpuz_regina) reported 33 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 35 minutes ago from Toronto, Ontario

  @RogersHelps rogers Internet is the worst ever!!

• 
  CZ (@codyzaz) reported 35 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Martha Holmen (@winnimartha) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  kasun (@kazZtr_) reported 37 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Adam Scott (@AdamScottEnv) reported 40 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  johnv☀️ (@johnv_eth) reported 44 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 45 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  Lauren Souch (@laurensouch) reported 46 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  Mish (@mishd27) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

• 
  Adnanas 🐻 (@Comradnan) reported 52 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  Jamie singleton (@Jamiesingleton) reported 57 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chad 🇨🇦🐐 (@sykes_show19) reported 3 minutes ago

  @RogersHelps your wireless service in Inveremere BC is absolute trash. I pay way too much for I’m getting.

• 
  me 🇨🇦🇺🇦 (@NanananaBrown) reported 5 minutes ago

  @RogersHelps I've done that. When I was on hold it said in he automated voice to go see your closet store. Also it's not all about my bill it's several problems I'm having with Roger's

• 
  Zeall S. Mehhta (@zeal_mehta) reported 7 minutes ago

  @RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?

• 
  Steve (@SteveD29) reported 7 minutes ago

  @RogersHelps What a disgrace you are. Charging me 210 bucks for an internet service that I haven’t used and your customer service tells me “Nothing we can do” I haven’t used rogers internet in almost a year. Completely useless and unacceptable customer service!!!

• 
  John Tucci (@john_tucci) reported 10 minutes ago

  @RogersHelps It keeps getting better. After 2 hours and 8 minutes now I’m on hold again so I can cancel all my Rogers services.

• 
  Pizzle (@Patrick52739310) reported 10 minutes ago

  @Rogers how long am I expected to wait on hold for a simple cancelation of service request? This rep has asked me 4 times if I want any other services. "NO". Holy ****, negative star review. 50 minutes and counting.

• 
  D Crocker (@denncrocker) reported 12 minutes ago

  @Rogers Can you please cancel the crave subscription that has been added to my account. It was supposed to be a free feature with my virgin mobile account but I've been charged $22.00 for it.

• 
  Grittygirl88 (@grittygirl88) reported 12 minutes ago

  On hold for more than 1 hour on customer care help line. How is this happening that you do not have enough customer care persons? @Rogers

• 
  Search Navigators (@SearchNavCAN) reported 17 minutes ago

  @RogersHelps 4 hours wait time on the phone? What is your major malfunction. You people are absolute garbage.

• 
  john doe (@johndoe54227482) reported 20 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Um teams from all sports do this when trades happen lol. Who ******** cares ?