Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M6E, M4Y, M6M, M4G and M6N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Markham, Toronto, Richmond Hill, Scarborough, The Beaches, North York, Maple, Woodbridge, Vaughan, Thornhill, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Markham |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps Is it me or it’s down again?
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps my router crashed yet again this seems to be an everyday occurrence again what gives? It’s putting out signal but it’s not connecting to the internet. It was working just a minute ago. I am sick and tired of this unreliability.
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
.@RogersHelps your ignite wifi is out. I have reported the slow connectivity 2 days ago and it's yet to resolve. And now I am out of internet suddenly.
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
Just wow. @RogersHelps call center is by far the WORST call centre experience I have ever had. Spoke with 5 different agents, each equally horrible. At least they are consistent. @Rogers #RogersCanada
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Lucy Sytnyk
(@lucysytnyk) reported
from
Toronto, Ontario
@Rogers what is the issue with Rogers in the Bayview/401 area?
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byzbets
(@byzbets) reported
from
Toronto, Ontario
@RogersHelps Why did our internet just go down? I can’t find info about an outage on your site using my phone. Mid-town Toronto.
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps NO service in Wilson/Yonge Blvd Area. Many homes without service. What’s is the problem
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ThePinkPeripatetic
(@pinkperipatetic) reported
from
Toronto, Ontario
@RogersHelps I got my issue resolved after spending the entire day tryin to get a hold of someone I had the confidence would be able to help me. I got the survey in which I will voice my concerns and suggestions for a better client experience. Would be happy to give u details if you want them
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M Kanner
(@mkann85) reported
from
Vaughan, Ontario
@Rogers ur ignite is the crapiest service. I have had to spend hours online and phone and it still won't work. Live chat drops out!! Wtf!!
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
@Rogers not thankful this thanksgiving that I’m your customer. Absolutely zero service at our house and Rep says tomorrow for an appointment? Not acceptable.
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🤔
(@420investing) reported
from
Toronto, Ontario
About to go off on Rogers customer retention. So sick of these trash services @rogers provides. Factory resetting my internet once a week? No call back option in the year 2020? Instead I gotta wait on hold for 15-20 minutes? **** out of here.
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Maniac
(@theudm) reported
from
Toronto, Ontario
@vandergeest @teesang @RogersHelps It’s almost 4 hours of outage now. Bell will get a few new customers, I guess.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@TSNTennis why the hell did y’all flip tennis to NASCAR?!? WTF?!? Right at 2-5 Medvedev serving. #UsOpen @Rogers @RogersHelps
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ambitnpldn
(@ambitnpldn) reported
from
Toronto, Ontario
@RogersHelps my ignite wifi has been really slow since this morning. I did try to chat through the website and the person said he will transfer me to someone who handles ignite issue and there was no response after that. Please help!!!!
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Olive
(@Lulu_Olive_) reported
from
Toronto, Ontario
@RogersHelps not exactly the way I planned starting my work day. My internet is down. Are there service interruptions in the keele and Lawrence area?
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Deborah Walke
(@debwalke) reported
from
Toronto, Ontario
@RogersHelps People need to work. What’s happening in the Wilson/Yonge Blvd area. No service!!!!
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HLW
(@wilsonhl) reported
from
Toronto, Ontario
@RogersHelps is there a known issue at Woodbine & Gerrard - we’ve lost our Internet connection. Thx
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@Rogers it has been 3 hours since my internet went down completely and I spoke to your associate. As someone who works 9h a day from home this is completely unacceptable. At least give people why rely on you to make a living some damn updates on how long this is going to take.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps your online chat is a complete joke! getting to live agent is ridiculous! when u have 2 probs, the agent transfers u to 1 dept &they see ignite, immediately x’fer u without asking why I reached tech support!! U can talk to Andrew! Horrible service and still not fixed
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps first you do network maintenance on my friends ignite network so he had to come over to my house to get school work done and today it’s me no tv or home phone or internet. It’s spotty in Scarborough/Pickering border. People are trying to work like my mom rn.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash Persaud
(@OGabernathy) reported
@RogersHelps We do not mean anything to you, you don't care about the poor service we are experiencing. I have already canceled my residential services and wish I could cancel my wireless services because you are not providing what you promised...
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Scott Starra
(@awineguy) reported
@RogersHelps The internet is out at my Waterloo business again today. This is the second time in 2 weeks in this area. I also had an outage at my Kitchener clinic last week. This is not acceptable! Why does this keep happening? #leastreliablenetwork
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Grandpa Cookie. 🇨🇦🇨🇦🇨🇦🇨🇦
(@karl_ratte) reported
@Rogers I had an Incredible call with Ricardo in Brossard, Qc. to see if we could access a service here at home. Although we couldn't reach an agreement, the call lasted 44 mins, 43 seconds of pure EXCELLENT customer servive and future options. Just thought to mention it. 👍
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Justin Tetreault
(@justintetreault) reported
Nothing up problems switching to @Rogers ignite TV. I contact @RogersHelps to switch Flex channels and they instead delete all my TSNs and a bunch of stuff I was supposed to have. 1 hour later they can't fix it.
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Not so Casandra
(@rayp10213) reported
@RogersBiz Maybe we can start by ensuring you don't crash the network again and that redundancy is built into your system. Learn to walk before running
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Matt G
(@Jayslightning79) reported
What ******** is going on with Rogers ignite? The last 2 months it's been down at least 6 times for hours/days. Horrible at this point. @RogersHelps
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Kevin
(@LockeKevin) reported
@RogersHelps I requested the service well before 6pm. I will DM you but if it's not fixed tonight CANCEL EVERYTHING!!!
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David Maser 🇨🇦
(@TheDavidMaser) reported
@RogersHelps Thanks. I would have sent a DM but the issue is a code error during the last part of the checkout flow. Have your dev team look at it
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Kevin
(@LockeKevin) reported
@RogersHelps No reply? My internet has been down for 3 hours and the soonest you can send someone is tomorrow 12-2??? Unacceptable! Send someone tonight or cancel everything
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elcor_parkour
(@ElcorParkour) reported
Few days ago I got a big long email from @Rogers about how they were committed to making things better after that massive outage a while back. Welp, my internet is down again