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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Toronto, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 24, 1:32 PM EDT.
  • 68% Internet (68%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M4Y , M3M , M4V , M9B and M5V .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Markham, Vaughan, Richmond Hill, Scarborough, and Concord.

CityProblem TypeReport Time
Toronto Internet 3 hours ago
Toronto Internet 6 hours ago
Toronto Internet 14 hours ago
Toronto Internet 1 day ago
Toronto Wi-fi 1 day ago
Toronto Internet 2 days ago

Nearby cities with recent reports

North York

2 recent signals

3 days ago
Markham

2 recent signals

4 days ago
Toronto county

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • MichaelVG19
    Michael Vera (@MichaelVG19) reported from Toronto, Ontario

    @RogersHelps down again in the downtown Toronto area?

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • harryleor
    Harry Leor (@harryleor) reported from Vaughan, Ontario

    @MattiHaapoja @RogersBiz Rogers's internet is slow

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • RikGarc
    Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • MaryAnnToronto
    Mary Ann Torres (@MaryAnnToronto) reported from Toronto, Ontario

    Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • pkchandora
    CHANDORA_pk (@pkchandora) reported from Toronto, Ontario

    @Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ANNEQUINN
    Anne Marie Quinn (@ANNEQUINN) reported

    @RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?

  • Just_Mamma_Gee
    mamma tuch 🇨🇦🇮🇱❤️💙 (@Just_Mamma_Gee) reported

    @Rogers would get a lot less hate if a) they got rid of that awful hold music b) they introduced a call back feature @RogersHelps #torturemusic

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

  • bpelman
    Brad Pelman (@bpelman) reported

    @RogersHelps what’s the update for the central Toronto outage including Cedarvale Eglinton Ave West. No service since 800 am?

  • Iamsunnys13
    Sunny (@Iamsunnys13) reported

    @Rogers has the worst customer support. Been trying the past two days to talk to someone and can’t get through.

  • mrajeshdav
    Rajesh kumar M (@mrajeshdav) reported

    @RogersHelps They offered a downgrade in the speed and bandwidth in the new address. But I took the specific plan (with bandwidth ) for my work. And you guys talk as if the customer is so dumb and doesn’t have any knowledge, which was very offensive and hurtful.

  • CCintoronto
    Cheryl (@CCintoronto) reported

    @RogersHelps @Rogers Does anyone answer your support line ever?

  • TheChefTrevor
    TheChefTrevor (@TheChefTrevor) reported

    Hey… @Rogers… Remember when the @BlueJays were that close to winning the World Series five times last fall and failed every time? Yeah… let’s rewatch all of that **** again so you can sell more phones and Internet contracts! ******* idiots! #TheBlueJaysWay

  • chester43998848
    Breeze (@chester43998848) reported

    @Ady_Co @RogersHelps Forget Roger's, they're useless. I have Starlink here in Windsor. I can take it anywhere! It's never been down. More expensive, but you get what you paid for!

  • nick_mcrob
    Nick McRoberts (@nick_mcrob) reported

    @RogersHelps your technician just left our property without confirming that our internet issues were resolved. We are still unable to connect to the internet.