Rogers

Rogers Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M4Y, M6E, M6M, M4G and M3L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 01/13/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, The Beaches, North York, Maple, Woodbridge, Vaughan, Thornhill, Downsview, North Park, Rexdale and Concord.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • mamma_tanya tanya (@mamma_tanya) reported from Toronto, Ontario

    My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.

  • MalaMoragain Mala Moragain - soahC fO ssertsiM/etacovdA sliveD (@MalaMoragain) reported from Toronto, Ontario

    After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.

  • aheim72 Annette Heim (@aheim72) reported from Toronto, Ontario

    Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    @tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.

  • always_xo #TIFFANY (@always_xo) reported from Toronto, Ontario

    This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps

  • CNSERVATIVE_TO CONSERVATIVEdotTO (@CNSERVATIVE_TO) reported from Toronto, Ontario

    Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.

  • mcgeck McGeckie (@mcgeck) reported from Toronto, Ontario

    @RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.

  • NicoleC954 Nicole Clarke (@NicoleC954) reported from Toronto, Ontario

    @RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH

  • BrewScout Dan Grant (@BrewScout) reported from Toronto, Ontario

    Another @RogersHelps outage. Another afternoon losing sales.

  • 2jehan Janet Greaves🇨🇦😷#🇺🇦💙💛 (@2jehan) reported from Toronto, Ontario

    @Rob16921 @Rogers That sucks when you don't have choice.

  • LanaXLights P(EP)atrick💙❤️💛 (@LanaXLights) reported from Markham, Ontario

    Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?

  • WREDC_Tony Tony LaMantia ICD.D (@WREDC_Tony) reported from Vaughan, Ontario

    Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • SarinSunhil SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • fink_miss Susan Finkler (@fink_miss) reported from Toronto, Ontario

    @RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage

  • AmandaRisser1 Amanda Risser -- Canadian. 43 years old. (@AmandaRisser1) reported from Toronto, Ontario

    Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?

  • khala_naturals Khala Naturals (@khala_naturals) reported from Vaughan, Ontario

    Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps is there another service interruption???

  • Mohsidiqui Muhammad Siddiqui (@Mohsidiqui) reported from Markham, Ontario

    @Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage

  • ditechgaming Ditech Gaming (@ditechgaming) reported from Toronto, Ontario

    Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Insparked insparked (@Insparked) reported

    @Rogers No internet. 5G network doesn’t work. Help!

  • johnpics12 little john (@johnpics12) reported

    Seriously Rogers send me a bill on Christmas seriously wtf is wrong with this company could not wait till after Christmas this is due in January 18 @Rogers not cool !!

  • JeffAsselbergs Jeph (@JeffAsselbergs) reported

    @RogersHelps Please stop posting the service area outage map. What people would really like to know is when our internet service will be restored. What is the problem?

  • ihersi3 Ismail Hersi (@ihersi3) reported

    @RogersHelps This is getting ridiculous we haven’t had internet in the Finch and Islington area for over 48 hours and all you can tweet is a link to a stupid website that doesn’t give any updates. How long does it take to fix this issue if you’re supposedly working all night?

  • naftabella Free Palestine 🇵🇸 (@naftabella) reported

    I think everyone should leave Rogers services come this new year. @RogersHelps y’all are definitely garbage. Not everyday a Rogers outage.

  • ilovenamekians Itachi Uchiha (@ilovenamekians) reported

    @RogersHelps 24 hrs now without service in the north york area and i noticed you stopped tweeting any updates on the matter. You had your ETA at 1am this morning and now you have no info on when the issue will be resolved. This is just such poor service.

  • Jonavin Jonavin (@Jonavin) reported

    @Erik1130 @Rogers It’s almost 2023 and I can only get DSL from @bell. They won’t even sell their wireless solution to me, which would be faster.

  • ZmakYou MattZ (@ZmakYou) reported

    @RogersHelps We have power just no internet service in Russell, ON for the past 12 hours. Any updates?

  • Jonavin Jonavin (@Jonavin) reported

    Day 3 of @Rogers outage in my neighborhood that they have not even acknowledged publicly. Lots of other areas of the province having issues, they blame it on power but none of us have had a power outage. No one else using other services are having issues.

  • MatthewTn132 Matthew Head (@MatthewTn132) reported

    @RogersHelps Here we are, almost 36 hours since we last had internet service (which also means no phone and no tv), came back for about 10 minutes yesterday. What happened to the promise that this would never happen again after the last major outage earlier in the year?