Rogers Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M5A, M5N, M5P, M3L, M9M, M4Y, M4S and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (12%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Woodbridge, Toronto, Scarborough, Markham, Richmond Hill, North York, Concord, York, Etobicoke, Maple, Thornhill, Vaughan and North Park.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario
Wifi down here @RogersHelps
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario
@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario
@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
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addey (@addeyxx) reported from The Beaches, Ontario
hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
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addey (@addeyxx) reported from The Beaches, Ontario
hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario
@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario
@RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer
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Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario
We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario
@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, Ontario
Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario
@RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontario
waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario
@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Jonah (@jonah_nv) reported from Lorne Park, Ontario
@rogershelps, @rogers suck. Internet connection down and no one there is helpful.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario
@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario
Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario
@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Kilgore 🇨🇦❤️🖤🤍💛 (@chloekilgorePSN) reported
@Rogers you have zero capacity to provide tech support to your senior clients and you should be ashamed of yourselves. We support our aging parents and family in every other way. The least you could do is handle the services you’re paid for FFS!
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Timbo T Baggins (@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers
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mary magdalene (@fvlloncvnt) reported
The irony is the @Bell has the worst long distance plan of any Canadian carrier. "Long distance? Who still does that?" I hear you say. @Rogers offers 1000 minutes to the U.S. for $5/mo. @Bell starts at $30/mo for the bare minimum
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Raj Singh (@wellletsseewat) reported
@RogersHelps fix your wait time to talk to a customer care representative in “Regina”. I am waiting since last 2 hours to talk for a new line.
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Raj Singh (@wellletsseewat) reported
@Rogers why a customer has to wait for 2 hours to talk to customer care?? Fix it. Any your Bot Ana is useless.
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Blank (@Blank31826918) reported
the @Rogers at 764 Younge st in TO made an older gentlemen who clearly had some mobility issues and a hearing aid, wait outside in misting rain and 8 degrees, for 10 mins till they let him in the store. Claimed they were @ capacity, store had less than 10 ppl, terrible behaviour
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Bindiya Chaudhry (@bindiyabaugh) reported
@RogersHelps I need help urgently i got ignite internet installed yesterday but it stopped working as soon as team left,i am new in toronto and with no ph no wifi am lost,pls send someone urgently as i have tried troubleshooting but nothing works
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TheLeafs&JaysFan97 (@LeafsSince97) reported
@RogersHelps fix Ignite tv Nothing is available right now and you have not only a key Saturday Jays game today, but the largest Leaf game since the last one tonight. Unacceptable to have this crappy service simply because it’s raining outside
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario
The internet has been down since yesterday evening here @RogersHelps
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Beadle Store (@beadlestore) reported from Napanee, Ontario
Whats up? Nearly 24 hours without ability to make phone calls. All calls are dropped. No 911 calls? Can’t find anything about a service disruption. Able to get on internet and text but no phone calls. Everyone in our trailer park is having the same issue. @RogersHelps @Bell