Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 8 outage signals in the last 24 hours around Toronto, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 15, 9:32 AM EDT.
- Internet (64%)
- Wi-fi (15%)
- TV (6%)
- Phone (6%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M4Y , M6E , M4V , M9B and M6M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 14 hours ago |
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TV | 16 hours ago |
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Internet | 19 hours ago |
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Internet | 21 hours ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jason Sordi (@carrera_77) reported from Purpleville, Ontario@RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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rr. (@iamdieroiramor) reported from Toronto, Ontario@RogersHelps are you guys prepared for customers? Why is my internet not working?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario@RogersHelps no home internet or tv for the last 4hrs. Help, please!
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Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported from The Beaches, OntarioHey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there an outage in downtown Toronto?
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario@RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Lindy Deckert (@LindyDeckert) reported from Markham, Ontario@RogersHelps no streaming services tonite or last night. Help us out
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Dani (@Dani_official13) reported from Toronto, Ontario@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Queen of Angels (@Chr155y_333) reported@MichelleRempel @KellyDeRidderMP @Rogers Michelle, why are you the only one talking about this?? They are a federally regulated employer who are operating in bad faith while undermining Canadian democracy by shutting down local news talk radio stations.
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Nick 🇺🇸🇺🇦🇮🇱 Say 🚫 to ☭ (@nickfromnorwood) reported@GiantBlueRing @Rogers @BlueJays Nobody listens to the Jays.... Rogers is too cheap to send the announcers to the road games (hence the reason Joe Bowen retired) and the team is horrible. Only reason they made the World Series last year was sheer luck.
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NickyJitsBC (@NickyBCjits) reported@Rogers fix your ppv stream! I didn’t pay 80 bucks for pixels
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Canadian Rositta 🇨🇦 (@wheresrosinow) reported@RogersHelps Yesterday marks TWO weeks of Intermittent service. A phantom service person was to show up yesterday. Asking said, phantom. Service hit and miss today. ROGERS HAS RUINED WORLD CUP FOR US. IT IS UNFORGIVABLE. NOW ON HOLD 45 MINUTES.
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Tanbir From Surrey (@TanbirRana94) reportedWaking up the last few days without sports talk radio is like an alcoholic not drinking on the weekend. Im getting cold sweats in the morning, and my family and friends tell me I’ve been very toxic to be around!! **** you @Rogers #Bellletstalk
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@RogersHelps I sent a DM. No response, so I filed a CCTS complaint and have reached out to news agencies to get answers and potential compensation.
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Vandana Bhalla (@vandana_bhalla) reported@RogersHelps I wonder if other people have experienced the same problem?
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Carl Perkins (@Stagger1Lee2) reported@RogersHelps @SuckMySocks12 This is a nationwide issue. I couldn’t watch the World Cup and all my other recordings the sound was going in and out. Terrible service
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🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported@RogersHelps @missunderstxxdx Rogers is a bad company no one sign up with them please we need to make them quit or go bankrupt
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firoozeh tale (@firoozehtale) reported@Rogers I've spent over 3 hours on phone since Saturday to schedule installation of my Roger's internet modem. It's been a horrible experience so far. I'm basically paying for internet that I've not received yet, and don't know how long more I have to wait for an agent to respond