Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M4Y, M3M, M6B, M4G, M6H and M6M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at Rogers
Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Scarborough, Markham, Vaughan, North York, Richmond Hill, Woodbridge, Maple, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Christina Hronis
(@icandykriss) reported
from
Toronto, Ontario
Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
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Karen Lopez
(@datachick) reported
from
Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Mary Ann Torres
(@MaryAnnToronto) reported
from
Toronto, Ontario
Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Jamie singleton
(@Jamiesingleton) reported
from
Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Dani
(@Dani_official13) reported
from
Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JasonPrez686 @Rogers What a poor retention program. Shame on them
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ReWoman👠
(@REWoman) reported
from
Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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Jill McLean
(@Mysticalbug) reported
from
Toronto, Ontario
@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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AG
(@heyref88) reported
from
Vaughan, Ontario
@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Anthony Chien
(@anthonychien) reported
from
Markham, Ontario
@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Tibursio
(@TibursioHeals) reported
from
Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Universnanth
(@AlphaRomeo92) reported
from
Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Fatih
(@TRdictatorship) reported
@RogersHelps Many drivers and couriers could not work last 15 hours in Canada due to the your technical problem. How do you think to compensate it? if you cannot fix this problem until tomorrow morning, I will transfer my wireless to another company. FYI
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Matt Bice
(@mattbice) reported
@RogersHelps Any idea when you might have services restored? I haven’t had cell service in over 16 hours!!
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Fatih
(@TRdictatorship) reported
@RogersHelps Many drivers and couriers could not work last 15 hours in Canada due to the your technical problem. How do you think to compensate it? @RogersHelps if you cannot fix this problem until tomorrow morning, I will transfer my wireless to another company. FYI
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Jeremy Sakamoto
(@jsvsakamoto) reported
You know what’s less than awesome? Attempting to book a COVID vaccination based on revised government criteria but you can’t book it because you can’t receive incoming texts to verify your cell number. It would be great if @Rogers @RogersHelps got the issue figured out.
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Calgary local
(@local_calgary) reported
@RogersHelps hi plz fix the phone service in calgary
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Cid
(@CidTheKicks) reported
@FlyGirl_Lexx Im with @Rogers no problem today
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Simr
(@Simer_Sahni) reported
@Rogers @RogersHelps Still no ETA!!! It’s been almost half a day now. Will you be compensating us for the loss we had to deal with due to your service being down.
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Danie Glover
(@danieglover) reported
@HMeegs @RogersHelps Some stores aren't accepting debit/credit due to the outage. I just had to send Chris to the grocery store with CASH of all things!
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AlienSKP
(@AlienSKP) reported
@ShantP1 @Rogers 9hrs after, network is still off for me
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BiggKeeksFrmDaBlock
(@KEEPINUPWITFGK) reported
There’s no way im paying $120+tax for my phone bill monthly for it not to work... @Rogers ... fix it, Jesus.