Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Markham, Toronto, North York, Toronto county, Vaughan, Richmond Hill, Scarborough, and Concord.

City	Problem Type	Report Time
Markham	Phone	7 hours ago
Toronto	Internet	13 hours ago
Toronto	Internet	17 hours ago
Toronto	Internet	19 hours ago
Toronto	Internet	1 day ago
Toronto	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Chef Boehmer (@ChefBoehmer) reported 2 minutes ago from Toronto, Ontario

  @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

• 
  Regina Corpuz (@corpuz_regina) reported 3 minutes ago from Toronto, Ontario

  @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

• 
  ReWoman👠 (@REWoman) reported 14 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Kristen Ridley (@KristenRidley) reported 18 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Saad Amin Karsaz (@saadkarsaz) reported 18 minutes ago from Lorne Park, Ontario

  @RogersHelps - Internet Went off in Streestville, Mississauga - any issue???

• 
  Dededacosta (@Dededacosta11) reported 19 minutes ago from Toronto, Ontario

  @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

• 
  Jessica Edwards (@sometimeslola) reported 27 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Karen Lopez (@datachick) reported 32 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  Jamie singleton (@Jamiesingleton) reported 36 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  t. anon 👽 (@tyrelasaurus) reported 39 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Jon Lee (@JonLeeOSC) reported 39 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  CZ (@codyzaz) reported 42 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Adnanas 🐻 (@Comradnan) reported 43 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  rr. (@iamdieroiramor) reported 45 minutes ago from Toronto, Ontario

  @RogersHelps are you guys prepared for customers? Why is my internet not working?

• 
  Andrew Peebles (@ajpeebles) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

• 
  AG (@heyref88) reported 47 minutes ago from Vaughan, Ontario

  @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

• 
  肥婆的树洞💭 (@sullisjinri) reported 52 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  Mike Shah (@Mikeaholic76) reported 55 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

• 
  Karen Lopez (@datachick) reported 57 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Farhall (Khaligirl) (@CaroleFarhall) reported 3 minutes ago

  @RogersHelps Hi, I received a phone call saying I will be getting a big discount on my account $225 and it will go down to $149 on my next bill and this promotion is not a contract promotion also I will get a new phone for free the Samsung Galaxy S26 ultra to keep and they will send a

• 
  Howard Knopf (@howardknopf) reported 6 minutes ago

  @Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.

• 
  @HolyDegenerate (@RandySaretzky) reported 7 minutes ago

  @RogersHelps Absolutely inexcusable service. Canada has the highest cell bills in the world and hands down the worst service . I’ll cancel my payment and you Roger’s can chase me down for payment. my recommendation is NEVER SIGN UP WITH ROGERS nightmare

• 
  Dave Pasin (@dave_pasin) reported 8 minutes ago

  @rodmickleburgh They’ll shove the Leafs down everybody’s throat whilst every other team gets the also-rans. Oh, & of course, you gotta pay a lot more to watch. Just when you think @Rogers can’t get worse they find ways to piss even more people off with each greedy TO centric decision

• 
  Tattersail (@Tattersail67) reported 15 minutes ago

  @georganneb @Rogers These ******* decided I didn't return rental equipment - kept charging my account but never billed - then hit my credit rating before I realized it - thing is I didn't have rental equipment - absolute ******** company

• 
  Determined Canuck (@frenchlefty26) reported 16 minutes ago

  @georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.

• 
  Fred Randell (@menewfie) reported 21 minutes ago

  @Rogers you have the shittiest customer service I’ve ever experienced- absolute madness :(

• 
  shoeboxgold 🇨🇦 (@vmdesousa9) reported 25 minutes ago

  @blogTO Unfortunately, the rival is as bad as @Rogers

• 
  Cristina Aiello (@caiello2) reported 25 minutes ago

  @RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.

• 
  KarenC (@karynteresa) reported 26 minutes ago

  @Rogers 1 hour 46 mins on hold with no sign of an agent Is this expected service!?