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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 13, 6:42 PM EDT.
  • 64% Internet (64%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M4Y , M6E , M9B , M4V and M6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto TV 3 hours ago
Toronto Internet 11 hours ago
Toronto Wi-fi 11 hours ago
Toronto Internet 12 hours ago
Toronto Wi-fi 15 hours ago
Toronto Internet 16 hours ago

Nearby cities with recent reports

Toronto county

2 recent signals

16 hours ago
Scarborough

2 recent signals

1 day ago
Markham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • addeyxx
    addey (@addeyxx) reported from The Beaches, Ontario

    hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • macellonesangel
    Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    The internet has been down since yesterday evening here @RogersHelps

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • datachick
    Karen Lopez (@datachick) reported from Toronto, Ontario

    @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • winnimartha
    Martha Holmen (@winnimartha) reported from Toronto, Ontario

    @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • b_paddock
    Brett Paddock (@b_paddock) reported

    @BlueJays Just so you know Calgary is missing your radio broadcasts now that @Rogers has shut down AM @sportsnet960 #sportsnet #yyc #sportsnet960 Any plans on having your games broadcast on another Calgary station?

  • MichelleRempel
    Michelle Rempel Garner (@MichelleRempel) reported

    My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

  • ___MSF
    Mo (@___MSF) reported

    @Rogers is actually the worst!!!! They don’t help you with anything at all

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @RogersHelps I wonder if other people have experienced the same problem?

  • DarkCrusade6
    𐕣𝕯𝖆𝖗𝖐𝕮𝖗𝖚𝖘𝖆𝖉𝖊6𐕣 (@DarkCrusade6) reported

    The amount of times I keep calling @Rogers just to downgrade is ridiculous… @RogersHelps either answer the call, or I’m canceling my service

  • davedotca
    Dave Teixeira 🎧 (@davedotca) reported

    @RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?

  • stevkev1701
    Chris (@stevkev1701) reported

    @JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks

  • TanbirRana94
    Tanbir From Surrey (@TanbirRana94) reported

    Waking up the last few days without sports talk radio is like an alcoholic not drinking on the weekend. Im getting cold sweats in the morning, and my family and friends tell me I’ve been very toxic to be around!! **** you @Rogers #Bellletstalk

  • yidchick
    Alison S. (@yidchick) reported

    the people @RogersHelps employees have tiny pee pees and even tinier brains. Worst customer service, doesnt give a rats *** about helping customers. I am going to look into switching bec i have had it.

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @Rogers well you’re 0/2 this month. For the second time in 6 months my experience dealing with Someone at your Courtice location was so unpleasant and unproductive I’m switching a $1000/month corporate account to Bell… your customer service is LITERALLY NON EXISTENT