Rogers Outage in Toronto, Ontario

Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity

@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!

@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.

@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.

@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration

I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds

@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.

Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.

@RogersHelps hello, it appears the internet is down in our area

@RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers

@Rogers is letting me down AGAIN says I’m fully connected to WiFi however simple videos won’t load.... their website won’t even load. Bell is looking fantastic right now tbh. Over this company and their lousy WiFi

@rogershelps I just heard the most bizarre story about @Rogers refusing to add an @Apple watch for an existing customer because your mailroom lost a @BlackBerry return in 2006. They are cancelling their service (cable/internet/family of 5 cell phones)tomorrow if you can’t fix it.

@RogersHelps No internet in my home and have rebooted the router twice. Help! M3H1K8

@RogersHelps ignite tv not working. Either keeps replaying the same 10 secs or cuts out completely. Restarted modem, unplugged box, still not working. We were told it would be much more reliable than cable, we are extremely disappointed. Been happening for a couple months....

@RogersHelps Trying to access from the app on my phone. No issues earlier today. Now unable to access content for an hour.

Beware @bell promotions, this is the fifth time coming back with an offer. Down to 210+ taxes, for the first 5 months then back to 220 not even close to @rogers $169.41+taxes or even Bell’s new client offers, this is comical, certainly not customer friendly

@RogersHelps so tried of paying more and more for terrible service

@RogersHelps really! Not internet service, what a joke , not internet afternoon + evening yesterday and today morning!!!!!

Not internet service for the whole afternoon/ evening @RogersHelps

@RogersHelps not internet since 4 pm , solution ASAP

@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.

@RogersHelps I have had no connection to Wi-Fi from my in-home modem all morning is there an outage in downtown Toronto I have turned off and on my modem many times to reset it and it makes no difference no Wi-Fi available

@RogersHelps Internet down in the Pape-Danforth area Toronto

@RogersHelps we’re experiencing an internet outage which means no phones since 5:30 pm.

@RogersHelps Really I don’t know what Rogers still wants from me had so many issues with my connectivity

@Rogers @MapleLeafs I was never interested in sports No wonder my TV was turning black and white Trying to watch local talk shows

@markrmcqueen @RogersBiz @MapleLeafs @BuffaloSabres It isn’t outage free, but @Bell #FibeTV is good and always up during a game. I find if it’s down it’s usually in the afternoon or at end of day before game time, happens quarterly.

@RogersHelps i already talked to one of your agent and we try to do the basic troubleshooting but nothing happened, he just told me that there is an outage in the area, and he said that he don't have any idea how long it will take 😩 we have 3 kids in the house, they can't watch their show.

@Rogers Would never do that I would get my I phone from Apple from their store Like I always did

@Bell_Support your billing support rep just hung up on me while discussing some issues. I'd like to cancel my service today and will be moving to @Rogers , your service is absolutely ludicrous and you should be ashamed of yourselves.

@RogersHelps @Rogers @BTtoronto @DinaPugliese thought it was just us, but then Twitter shows more experiencing this issue...hope all is ok

@RogersHelps I just called and was told there’s an outage. If it persists, I’ll DM. Thanks.

@RogersHelps ever since Rogers decided to impose that router update on me a couple days ago my wifi has been absolute crap. Thank you Rogers.

@RogersHelps But i like knowing when 5g is down so i can call and get it fixed. Just seems to be dumbing down the process and keeping performance issues hidden. Anyways we’ve opted out. Do a better job proactively sharing this change

@Erasmones @CanadaSoccerEN @RogersHelps Try going live (down on centre square then right - worked for me)

@braydonstachel RE: “Rogers has spent literally decades absolutely ******* Canadians on internet/cellphone/TV prices” Last time I checked signing up with @Rogers was voluntary, therefore those who signed up, and stay, **** themselves.

No wayyy @RogersHelps is telling me that there’s an internet outage in my area that could last for 24 hours, I hate it here

@RogersHelps okay so starting at about guildwood the same problem exists again like 1 week ago today where I’m getting 3G and not 4G LTE I’m currently at Guildwood Go Station

@Rogers why is are service still not working it's been out since 1 PM today. Jane and Wilson area

.@RogersHelps goes down way too often. Looking for a reliable ISP.

@RogersHelps Okay it’s back up an running and I didn’t have to restart my phone it was just my cellular connection to the nearest cell tower it seems. Thanks for all the help.

@RogersHelps I guess I’m going to have to just guess how much data I’ve used until y’all employer’s servers are back up and running. I’m honestly so confused because my school @CentennialEDU and @Google don’t have this much service interruptions while doing server maintenance.

We all have issues with companies and their lack of CS. However, the @RogersHelps Social Media team Krista,has been phenomenal with my acct. listened 2 my issues &corrected errors &moreover she followed up with me, twice and again after my bill is issued to me.#kristahelps

@SimonOstler 💯. Have called @RogersHelps to inquire about deactivating voice. Crazy bad.

@RogersHelps @rachelovejohnny Same problem here

@RogersHelps My new Dell desk top computer got also affected I bought my Dell in Canada not in USA On my Amex Credit card Had so many issue with wifi had to close everything.

@RogersHelps Oh really Had all kinds of calls my local SIM card from Rogers Was saying that my incoming calls were coming from Switzerland That SIM card never worked on my I phone

@RogersHelps Having internet issues. Sent a DM.

@RogersHelps It doesn’t matter anymore I love my twitter Had always issue with connectivity However now I don’t have a sim or access to my Dell computer everything is On twitter

.@RogersHelps my service goes down far too often. Happening again this morning. Even if it's temporary it's very disruptive to someone who works from home

@freewoody1061 @NHL The NBC broadcast doesn't have that. Apparently @Sportsnet figures Canadians need help. It wouldn't be the first stupid broadcasting decision @Rogers has made in the last year or so.

@RogersHelps Roger's, I'm done. I wish that instead of wasting my time you would just admit that you arent able to provide decent service in my area. Frustrated beyond belief.

@amyin613 @Rogers I’m on a Rogers line (albeit through a third party provider) in Westboro and mine went down about the same time. Nothing like not having Internet on a Saturday night.

@CityNews @Faiza_AminTV we get scammed with rogers prices and now stupid rogers staff getting baited by social engineers. @Rogers is way behind in technology and the modern internet world.

@RogersHelps there is an outage in my area for Roger's and fido internet customers. Please help!

@Mark_Goldberg @globeandmail @RitaTrichur @CRTCeng @MobileSyrup @Jon_Lamont @Rogers Yes @dotmobileapp will have promos. One of them is saving actual $ when commiting to wireless service for longer period of time: 360days. Also monetary incentives for: crowdsourcing connectivity data, providing support to others, refurb/recycle phone or selling to other members.

@KimFCoates @BadBloodSeries @Rogers @netflix @City_tv I need BAD BLOOD, please!!!!

@lulaayyy @skvanyekz @RogersHelps @airtelindia I switched over to that deal like a month ago. They just didn’t tell me they’ll **** u in the ass for some text messages outside of Canada

Hey @RogersHelps! Tried to of a hardware upgrade today and I am once again told there's a fraud issue on my account. Either resolve this today or tomorrow I'll move elsewhere.

@Rogers truly fed up with ignite freezing, going silent, going blank screen, just generally causing chaos and unenjoyable experience wish we never changed from previous overpriced package. We have 3 boosters, not good enough. Called 18 times & basically I have to unplug & reboot