Rogers outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Rogers generated 12 outage signals in the last 24 hours around Toronto, including 12 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 18, 10:09 PM EDT.

Internet (64%)
Wi-fi (17%)
Total Blackout (8%)
TV (6%)
Phone (3%)
E-mail (2%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M9N , M4G and M6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Toronto	Baseline
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0
Apr 18, 12:00 AM EDT	0	0	0
Apr 18, 12:20 AM EDT	0	0	0
Apr 18, 12:40 AM EDT	0	0	0
Apr 18, 1:00 AM EDT	0	0	0
Apr 18, 1:20 AM EDT	0	0	0
Apr 18, 1:40 AM EDT	0	0	0
Apr 18, 2:00 AM EDT	0	0	0
Apr 18, 2:20 AM EDT	0	0	0
Apr 18, 2:40 AM EDT	0	0	0
Apr 18, 3:00 AM EDT	0	0	0
Apr 18, 3:20 AM EDT	0	0	0
Apr 18, 3:40 AM EDT	0	0	0
Apr 18, 4:00 AM EDT	0	0	0
Apr 18, 4:20 AM EDT	0	0	0
Apr 18, 4:40 AM EDT	0	0	0
Apr 18, 5:00 AM EDT	0	0	0
Apr 18, 5:20 AM EDT	0	0	0
Apr 18, 5:40 AM EDT	0	0	0
Apr 18, 6:00 AM EDT	0	0	0
Apr 18, 6:20 AM EDT	0	0	0
Apr 18, 6:40 AM EDT	0	0	0
Apr 18, 7:00 AM EDT	0	0	0
Apr 18, 7:20 AM EDT	0	0	0
Apr 18, 7:40 AM EDT	0	0	0
Apr 18, 8:00 AM EDT	0	0	0
Apr 18, 8:20 AM EDT	0	0	0
Apr 18, 8:40 AM EDT	0	0	0
Apr 18, 9:00 AM EDT	0	0	0
Apr 18, 9:20 AM EDT	0	0	0
Apr 18, 9:40 AM EDT	0	0	0
Apr 18, 10:00 AM EDT	0	0	0
Apr 18, 10:20 AM EDT	0	0	0
Apr 18, 10:40 AM EDT	0	0	0
Apr 18, 11:00 AM EDT	0	0	0
Apr 18, 11:20 AM EDT	0	0	0
Apr 18, 11:40 AM EDT	0	0	0
Apr 18, 12:00 PM EDT	0	0	0
Apr 18, 12:20 PM EDT	0	0	0
Apr 18, 12:40 PM EDT	0	0	0
Apr 18, 1:00 PM EDT	0	0	0
Apr 18, 1:20 PM EDT	0	0	0
Apr 18, 1:40 PM EDT	0	0	0
Apr 18, 2:00 PM EDT	0	0	0
Apr 18, 2:20 PM EDT	0	0	0
Apr 18, 2:40 PM EDT	0	0	0
Apr 18, 3:00 PM EDT	0	0	0
Apr 18, 3:20 PM EDT	0	0	0
Apr 18, 3:40 PM EDT	0	0	0
Apr 18, 4:00 PM EDT	0	0	0
Apr 18, 4:20 PM EDT	0	0	0
Apr 18, 4:40 PM EDT	0	0	0
Apr 18, 5:00 PM EDT	0	0	0
Apr 18, 5:20 PM EDT	0	0	0
Apr 18, 5:40 PM EDT	0	0	0
Apr 18, 6:00 PM EDT	0	0	0
Apr 18, 6:20 PM EDT	0	0	0
Apr 18, 6:40 PM EDT	0	0	0
Apr 18, 7:00 PM EDT	0	0	0
Apr 18, 7:20 PM EDT	0	0	0
Apr 18, 7:40 PM EDT	0	0	0
Apr 18, 8:00 PM EDT	0	0	0
Apr 18, 8:20 PM EDT	0	0	0
Apr 18, 8:40 PM EDT	0	0	0
Apr 18, 9:00 PM EDT	0	0	0
Apr 18, 9:20 PM EDT	0	0	0
Apr 18, 9:40 PM EDT	0	0	0
Apr 18, 10:00 PM EDT	0	0	0
Apr 18, 10:20 PM EDT	0	0	0
Apr 18, 10:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Scarborough, Markham, North York, Richmond Hill, Concord, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.

City	Problem Type	Report Time
Toronto	Internet	35 minutes ago
Toronto	Internet	49 minutes ago
Toronto	Wi-fi	55 minutes ago
Toronto county	Wi-fi	5 hours ago
Toronto	Internet	5 hours ago
Toronto	Wi-fi	5 hours ago

Nearby cities with recent reports

Toronto county

6 recent signals

5 hours ago

Scarborough

3 recent signals

1 day ago

Markham

3 recent signals

2 days ago

North York

1 recent signals

3 days ago

Richmond Hill

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Karen Lopez (@datachick) reported 15 minutes ago from Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
مجسمه ای به نام «من» (@Mahsavhb) reported 16 minutes ago from Toronto, Ontario
@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
Saad Amin Karsaz (@saadkarsaz) reported 20 minutes ago from Lorne Park, Ontario
@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
Christina Hronis (@icandykriss) reported 25 minutes ago from Toronto, Ontario
Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
Kristen Ridley (@KristenRidley) reported 29 minutes ago from Toronto, Ontario
Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
Phil w. Tequila (@LiteBlCollarWkr) reported 32 minutes ago from Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
pumpkin spiced meh. (@marmalade) reported 32 minutes ago from Toronto, Ontario
Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou
Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 37 minutes ago from Toronto, Ontario
Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
Nunya Biznez (@GwapogiTalaga) reported 38 minutes ago from Toronto, Ontario
@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
Chef Boehmer (@ChefBoehmer) reported 42 minutes ago from Toronto, Ontario
@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported 43 minutes ago from The Beaches, Ontario
@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
Dani (@Dani_official13) reported 44 minutes ago from Toronto, Ontario
@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
CHANDORA_pk (@pkchandora) reported 52 minutes ago from Toronto, Ontario
@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
Mish (@mishd27) reported 55 minutes ago from Toronto, Ontario
@RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???
Jowan Manjooran Jomon (@JowanJomon) reported 57 minutes ago from Malvern, Ontario
Wifi down here @RogersHelps
jay shah (@jayshah23084733) reported 57 minutes ago from Toronto, Ontario
@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
Tibursio (@TibursioHeals) reported 58 minutes ago from Toronto, Ontario
@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
Regina Corpuz (@corpuz_regina) reported 1 hour ago from Toronto, Ontario
c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele
Karen Lopez (@datachick) reported 1 hour ago from Toronto, Ontario
Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
Lorraine Marie Moran (@LoriMoran_1) reported 1 hour ago from Toronto, Ontario
@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

St Muerte (@SantaMagdalene) reported 5 minutes ago
Don't ******* tell me it's raining so my @Rogers wifi is down AGAIN
Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported 5 minutes ago
@RogersHelps as a rep from rogers shouldn’t you be the one facilitating something like that after a customer has told you he reached out 4 times and nothing was done. You see why i say you guys don’t reward loyalty
Shreyas S (@Shreyas87139893) reported 5 minutes ago
@Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.
Abbas Naqvi (@sakzaan) reported 6 minutes ago
@RogersHelps Its a samsung s26 ultra in black that i ordered which is at the back order with no clarity of receiving it, while im being charged for the service package upgrade for the package! I dont mind changing the color, but I need the phone ASAP! I dont mind picking it up
April (@canadianaf1) reported 10 minutes ago
@ToddHeintz @Rogers @BlueJays I worked as a customer service rep for 12 years with Rogers. Believe me when I tell you..they don’t care.
jassully (@jassully1) reported 11 minutes ago
@RogersHelps....seriously? An hour on hold and also 100 deep on your chat support queue??
Jordan McIntosh 🇨🇦🇺🇦 (@bobpoh4) reported 12 minutes ago
@RogersHelps Is there any timeline update for the internet outage that's affecting the Scarborough, ON area? It's been out since about 7 am this morning.
Mike Drake (@MikeD340706) reported 16 minutes ago
@RogersHelps No but I've had an ongoing issue that hasnt been resolved and it's been 6 months and your company has done zero to remedy it. First yo I send me a faulty phone, then you lose it while being repaired. This has been going on since October. Absolutely ridiculous
Adam (@A98698937) reported 19 minutes ago
@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???
SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported 21 minutes ago
@Rogers @RogersHelps - hello claiming “False Charge”, then shutting down is peak “arrogance”. I called d helpline again, opted for a callback - callback was promised in around 1 hr it came back after almost “2 hrs 20 minutes”. Where is governance?