Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M3M, M6B, M6E, M4Y, M6M, M4P and M9N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Vaughan, Thornhill, Markham, Richmond Hill, The Beaches, Maple, Woodbridge, Downsview, North Park and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Erika da Vinky
(@echo_works) reported
from
Toronto, Ontario
@RogersHelps Ofc 15 mins after I sent this tweet service was restored. Thanks for the response.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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M
(@michaelaaerin) reported
from
Toronto, Ontario
@Rogers needs to help their staff understand customer concerns. 1.5 hours on the phone and NOTHING
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
Feel like in a developing country you’d get better service than if you lived in Toronto and had @rogers Ignite. #day8 lots of visits but nobody capable of fixing! Let’s open lots of tickets though $$$!!
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Pls check your dm. It’s still not fixed. And I might ask you to please put it back to 150MBPS since your service will not be able to provide me 1GB internet speed.
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Valerie
(@hal_vowes) reported
from
Toronto, Ontario
If you ever consider @Rogers ignite, do your research. Cause when it’s down you have nothing - no tv, no internet, no phone. And after more than a week & multiple service techs showing up - still not working. Worst service EVER.
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers I’m really disappointed in the offer you have me for ignite of$185 a month the field agent is offering same package for $115 a month door to door to new customers. Well guess what I’m a new customer to @bell and they’re giving me an amazing offer. #rogers #bell
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Mel Barsky
(@melbarsky) reported
from
Vaughan, Ontario
@RogersHelps my friend pays $65 for Ignite500. When I called same day - I was offered $109. I have been a customer for >25 yrs and have multiple services. My friend 2 yrs & only internet. On the phone for 3 hrs with Rogers today and you hung up on me & didn’t call back. Pls call
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Leanna
(@LeannaC92) reported
@RogersHelps How are all my apps not working but I'm "connected to the internet" ridiculous I can't even contact support via online BC it's all messed up 🙄🙄🙄
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king ****
(@IncuFreek) reported
@MargTokar @Rogers @EdmontonOilers You're a ******* idiot
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Ash
(@debashishry) reported
@RogersHelps Hi your Internet is down! When do you think the service will be back? We are in Brampton.
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Lindsay Boardman
(@Skinny__fat) reported
@cogecohelps @JamieLynnMoore5 Are you sure there is no internet outages in Oakville? For the last 30 minutes I've been getting on/off service. Says connected but no internet service. @RogersHelps also seems to be having issues with Data services
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Jon Pole - RADIO ATHLETE 🥇
(@jonpole) reported
Emergency Poll. Vote now. On hold w/ @Rogers for an NHL Ice issue. I also have to pick up my son. Will they answer before or after I get back from picking up my son. It's been 20 mins so far. 4:01 PM.
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Omega
(@Omega___agemO) reported
@RogersHelps what's going on with the service? With the price you are charging monthly for phone plans, I expect the hours of interruption to be compensated.
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Ms. Tokosita 🇨🇩
(@lilblackstress) reported
@RogersHelps sooo my internet is down. Help?!
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Nikea8
(@TMac_Nikea8) reported
Guess I should cancel my @Rogers GameCentre Live sub seeing how they block me from viewing any of the games anyways. Wasn't supposed to have it but they illegally auto-renewed my sub without my permission 🙃
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Madhura Sarkar
(@duduasarkar) reported
@LindaLindory @Rogers Damn that's nuts! Not a great internet day I guess
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JCV
(@JulieJcv) reported
@RogersHelps @Rogers I’ve been a long time customer & always pay on time, now getting threatening emails telling me to pay my bill or I’ll get cut off?Paid you a while ago,for not great service BTW, now can’t get a hold of anyone anywhere- any other providers want a new client?