Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Richmond Hill, Scarborough, Markham, Concord, Vaughan, Thornhill, Maple, Woodbridge, The Beaches, Purpleville, and Downsview.

City	Problem Type	Report Time
Toronto	Wi-fi	7 hours ago
Toronto	Total Blackout	9 hours ago
North York	Total Blackout	9 hours ago
Toronto	TV	9 hours ago
North York	TV	9 hours ago
Toronto	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Adam Scott (@AdamScottEnv) reported 4 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Nunya Biznez (@GwapogiTalaga) reported 5 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  Jonah (@jonah_nv) reported 8 minutes ago from Lorne Park, Ontario

  @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

• 
  t. anon 👽 (@tyrelasaurus) reported 11 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  Mark Orlan (@MarkOrlan) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.

• 
  ReWoman👠 (@REWoman) reported 26 minutes ago from Toronto, Ontario

  @AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.

• 
  Jill McLean (@Mysticalbug) reported 27 minutes ago from Toronto, Ontario

  @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 33 minutes ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  Jamie singleton (@Jamiesingleton) reported 39 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  jay shah (@jayshah23084733) reported 39 minutes ago from Toronto, Ontario

  @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

• 
  Space & Defense Sector (@SpaceSector001) reported 40 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  addey (@addeyxx) reported 41 minutes ago from The Beaches, Ontario

  hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on

• 
  Jemmstonee (@_jemmstonee) reported 43 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Jon Lee (@JonLeeOSC) reported 47 minutes ago from Toronto, Ontario

  @RogersHelps is there an outage in the Rouge Hill area?

• 
  ReWoman👠 (@REWoman) reported 48 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Kelly McDonough (@simcoe7) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 50 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 59 minutes ago from Toronto, Ontario

  @RogersHelps Is there an outage in downtown Toronto?

• 
  CHANDORA_pk (@pkchandora) reported 60 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 5 minutes ago

  @RogersHelps I am trying to log in to email. I cannot get it on my phone, or on a computer. The MFA is the problem. I get calls from you, I have gotten texts from you about bill payments made. So I don't know the number is blocked. Can the MFA be removed?

• 
  WeTheNorth (@deeprathi) reported 5 minutes ago

  @RogersHelps I can’t change my house unfortunately to get better signals. That’s ongoing issue and as mentioned earlier my ticket is open for over a year

• 
  DTAmerikka (@Ferreira_nszuki) reported 10 minutes ago

  @RogersHelps does Rogers still have a retention department or do these Customer service reps take care of that?

• 
  Charley (@CharleyXRP) reported 11 minutes ago

  @Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it

• 
  tiredsotired (@sotiredsotired) reported 12 minutes ago

  @RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 12 minutes ago

  Ok @RogersHelps @rogers I have been without access to my email for weeks. I've spent at least 2hrs on the phone with you guys trying to fix it. Can you please get someone to help? I can't get to bills, I can't get in. I am completely unable to receive the MFA. HELP.

• 
  Liza (Leeza) (@MendoncaLiza) reported 14 minutes ago

  @RogersHelps my home internet and cellular data are not working properly. Home internet connection is weak. I have checked all connections and restarted the modem numerous times using the app and unplugging. Any other suggestions?

• 
  Two Cent Tony 🇨🇦 (@TonyLeighton8) reported 20 minutes ago

  @RogersHelps You are my internet provider because you are supposed to be the best hence the high prices, yet the game I looked forward to watching kept freezing on my new 80 inch TV. You guys are the worst.

• 
  Michele L Renaud (@MicheleLReiw) reported 21 minutes ago

  @Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.

• 
  name can't be blank (@J0hnHaw3s) reported 23 minutes ago

  @TheYokedEgg @Rogers They SUCK..their service is pathetic.