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Rogers outages and service status in Toronto, Ontario

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Toronto, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 22, 11:12 PM EDT.
  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 7% Phone (7%)
  • 5% TV (5%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M3M , M9B , M4Y , M6E , M4V and M6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Toronto county, Scarborough, Markham, North York, Concord, and Richmond Hill.

CityProblem TypeReport Time
Toronto Total Blackout 2 hours ago
Toronto Internet 12 hours ago
Toronto Internet 14 hours ago
Toronto Internet 15 hours ago
Vaughan Internet 17 hours ago
Toronto Internet 17 hours ago

Nearby cities with recent reports

Toronto county

2 recent signals

2 days ago
Scarborough

2 recent signals

3 days ago
Vaughan

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • TravelJasonsWay
    Travel Jason’s Way (@TravelJasonsWay) reported from Vaughan, Ontario

    @Rogers why is service down again?????

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    @RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • jonah_nv
    Jonah (@jonah_nv) reported from Lorne Park, Ontario

    @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @netflix_trader @Rogers Just a horrible experience … worst I can remember

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • carrera_77
    Jason Sordi (@carrera_77) reported from Purpleville, Ontario

    @RogersHelps hi I have an old cable box on my property that’s falling over on to my fence.I thought its Bell’s but they confirmed it’s urs. I’ve called your customer support & keep getting bounced around. can you give me the # for the department that looks after this equipment?

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers Sucks!! Over 24 hrs no internet!!!

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • hungree_mon
    HUNGREE (@hungree_mon) reported

    @alancross @Rogers It's ******* insane how bad Rogers is with all the money they charge us should be a real person available to speak with 24/7

  • gabycecilia82
    Gabriela Cecilia (@gabycecilia82) reported

    @rogershelps @rogers you guys have actually broken me. After being on hold for hours, speaking to 5 different customer agents & 2 managers I’m no closer to resolving my issue than I was when I started. Every call was a start from scratch. I have no more strength for you.

  • nwerddere
    angel (@nwerddere) reported

    Your employee just told me to go **** myself @Rogers

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I just waited 2 hours for online chat tech support to have Yassine end the conversation abruptly. How do I get tech support on mobile without waiting another 2 hours?

  • jzsingh91
    Jaskaran Singh (@jzsingh91) reported

    @Rogers your customer service is broken. I have spent hours trying to get hold of someone on a call to set up an internet move request but nothing — every call disconnected. Filled your callback form after a chat. Nothing. Do customers have to tweet at you to get help?

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps 54 minutes now. Not acceptable. Can’t you report outage

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    @Rogers is by FAR, the worst company to deal with Canada in terms of Customer Service. I am on DAY FOUR of trying to get in contact with someone there with zero luck including waiting on hold for 1.5 hours yesterday. SMH

  • canadian_eh_aye
    🇨🇦 Eh Aye (@canadian_eh_aye) reported

    @alancross @Rogers Only dropped twice? Sounds like Rogers had improved - surely this year they will get a customer excellence away from an org.

  • Medeiro34452245
    Medeiros M (@Medeiro34452245) reported

    @RogersHelps I robot my tv box I reboot my wireless box and message keeps showing up, also on Thursday morning there was no rogers services for half the morning I ok only got my services back about 11:45 it was completely down

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps I have a tech visit scheduled for tomorrow, but I'm not sure I understand the reason. It's a simple issue... Bury the damn cable. I've been waiting for over 2 months already.