Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 20 outage signals in the last 24 hours around Toronto, including 20 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 8:17 AM EDT.
- Internet (62%)
- Wi-fi (14%)
- Total Blackout (9%)
- TV (8%)
- Phone (5%)
- E-mail (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M4Y , M6M , M5R and M4G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, North York, Scarborough, Richmond Hill, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Total Blackout | 2 hours ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Toronto
|
Total Blackout | 9 hours ago |
|
Toronto
|
Internet | 11 hours ago |
|
Toronto
|
Total Blackout | 12 hours ago |
Nearby cities with recent reports
10 recent signals
4 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario@RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer
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Harry Leor (@harryleor) reported from Vaughan, Ontario@MattiHaapoja @RogersBiz Rogers's internet is slow
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Saad Amin Karsaz (@saadkarsaz) reported from Lorne Park, Ontario@RogersHelps - Internet Went off in Streestville, Mississauga - any issue???
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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maria lopreiato (@MariaMlop13) reported from Toronto, Ontario@RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬
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Karen Lopez (@datachick) reported from Toronto, OntarioYet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Jon Gauthier.eth (@JonGauthier) reported from Toronto, OntarioHey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps Down AGAIN! What is going on??? What are we paying for
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Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario@RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?
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Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, OntarioThe internet has been down since yesterday evening here @RogersHelps
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Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario@Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown
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مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario@Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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speck (@pacific0__) reported@RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month
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90's **** (@GregoryJhae) reported@ahmadbabar @RogersHelps How about in barrhaven still down?
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the peoples champ (@uncut_jurist) reported@RogersHelps Currently without service and cellular data in Ottawa, and the telephone service number is disconnecting me due to “extreme” levels of calls. Assistance?
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Sean (@Steve9zzj) reported@RogersHelps The irony of a response 3 days later when service issues were impacting my connectivity is exactly the root of the problem I’m highlighting. Yes it’s figured out
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White Morpheus (@_slime_man) reported@Rogers why ******** am I paying you not to get ******* cell service in the middle of the ******* goddamn city dude
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Mamma Bear🇨🇦 (@islgalwrites) reported@Rogers customer service is the worst. Even worse than Telus and that’s saying a lot. Time to switch services.
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Les Williams (@leswilliams2) reported@RogersHelps With the hospital wifi. I’ve been here for almost a month & this started about a week ago. There must be someone at Rogers who can help.
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D (@OllKorrect_eh) reported@RogersHelps So you guys are acknowledging that you don’t hire Canadians? When most of your branding has always been that you guys hire Canadians - you’re looking at one small portion of the problem. When companies aren’t even hiring within the country itself, it makes citizens lose faith.
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DidiH (@acethecat) reported@RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything
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Paul Mori (@paulpmori) reportedRecently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.