Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Toronto county, Richmond Hill, North York, and Vaughan.

City	Problem Type	Report Time
Toronto	Internet	3 hours ago
Toronto	TV	1 day ago
Toronto	Internet	1 day ago
Scarborough	Phone	2 days ago
Toronto	Internet	2 days ago
Toronto	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Perry Schwartz (@PerryS33) reported 7 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  CZ (@codyzaz) reported 22 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  Jamie singleton (@Jamiesingleton) reported 24 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Lauren Souch (@laurensouch) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  ReWoman👠 (@REWoman) reported 31 minutes ago from Toronto, Ontario

  @JasonPrez686 @Rogers What a poor retention program. Shame on them

• 
  addey (@addeyxx) reported 31 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  kasun (@kazZtr_) reported 40 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

• 
  Mango Jerry 🐠⚡️ (@AaronBJared) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps no home internet or tv for the last 4hrs. Help, please!

• 
  Karen Lopez (@datachick) reported 43 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Space & Defense Sector (@SpaceSector001) reported 49 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 53 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  maria lopreiato (@MariaMlop13) reported 53 minutes ago from Toronto, Ontario

  @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

• 
  Regina Corpuz (@corpuz_regina) reported 53 minutes ago from Toronto, Ontario

  c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

• 
  CHANDORA_pk (@pkchandora) reported 55 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  Samagra Shukla (@SamagraShukla) reported 55 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

• 
  ReWoman👠 (@REWoman) reported 55 minutes ago from Toronto, Ontario

  I have never seen such ridiculous customer service as @Rogers 🤯🤯🤯

• 
  Jemmstonee (@_jemmstonee) reported 56 minutes ago from Toronto, Ontario

  My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

• 
  Harry Leor (@harryleor) reported 57 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  Jessica Edwards (@sometimeslola) reported 58 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  Susie Brown (@susiebrown_tdsb) reported 1 hour ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Aiello (@caiello2) reported 3 minutes ago

  @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

• 
  Macho Dan (@TheMachoDan13) reported 8 minutes ago

  @Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!

• 
  Shell (@Shell29at) reported 10 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service

• 
  RobTheBeaver 🍁🏒 🥓 (@robthebeaver) reported 12 minutes ago

  @JayGenXer @Rogers I’ve been trying to call, but the AI just keeps telling me to try again later. Now I have to go to a physical store just to remove one of the add-ons. @Rogers sucks.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 17 minutes ago

  Shaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo

• 
  celeste 🌼🌞 (@celestee3) reported 17 minutes ago

  @RogersHelps My term doesn’t end for 90 days, it seems a bit early for these emails?? Especially repetitive ones? I called the help number and they also said there’s no way to turn them off

• 
  Clint (@clintculture) reported 20 minutes ago

  @RogersHelps and @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

• 
  Sharon Gregson (@sharongregson) reported 22 minutes ago

  I'm aware that this is a trivial problem but why is it that @Rogers has men calling me every single day trying to sell me something when I am on the 'do not call' list and repeatedly demand they stop. #Rogers #Telemarketing

• 
  Jenji (@J3NGXD) reported 23 minutes ago

  I love paying @rogers $150. Per month for “unlimited data” that becomes completely unusable after 4 fking days! Wtf is this horsesht @MarkJCarney ? These ******** fully outsourced to India in October too. Like what are we fking doing?!

• 
  CanuckArgento (@CanuckArgento) reported 23 minutes ago

  @JayGenXer @Rogers You’re gonna get an Indian that you won’t understand and can’t speak proper English anyway might as well hang up now