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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 12, 11:25 AM EDT.
  • 66% Internet (66%)
  • 13% Wi-fi (13%)
  • 8% Total Blackout (8%)
  • 7% TV (7%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M4V , M6E , M4G and M9B .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto county Internet 44 minutes ago
Toronto Internet 1 hour ago
Toronto Internet 3 hours ago
Toronto TV 4 hours ago
Toronto Wi-fi 15 hours ago
Toronto Internet 16 hours ago

Nearby cities with recent reports

Toronto county

1 recent signals

44 minutes ago
Vaughan

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • jodyberkes
    JodyBerkes (@jodyberkes) reported from Toronto, Ontario

    @RogersHelps I am in north york Bathurst and sheppard my internet is down.

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • marmalade
    pumpkin spiced meh. (@marmalade) reported from Toronto, Ontario

    Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

  • SamagraShukla
    Samagra Shukla (@SamagraShukla) reported from The Beaches, Ontario

    We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • TibursioHeals
    Tibursio (@TibursioHeals) reported from Toronto, Ontario

    @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

  • MariaMlop13
    maria lopreiato (@MariaMlop13) reported from Toronto, Ontario

    @RogersBiz DISGUSTING!! My poor grandmother is in a home with Dementia and my mom can’t cancel her cable, even after providing POA? Who do we need to go to? Better business bureau?! Stop bullying people 🤬🤬

  • thisisgeoffowen
    Geoff Owen (@thisisgeoffowen) reported from Richmond Hill, Ontario

    @Rogers @RogersHelps Getting really tired of my internet going up and down constantly. Apparently so is everyone else on here. When can we expect a stable connection? #rogersoutage #rogersdown

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • Mysticalbug
    Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • PerryS33
    Perry Schwartz (@PerryS33) reported from Vaughan, Ontario

    @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

  • Mikeaholic76
    Mike Shah (@Mikeaholic76) reported from Toronto, Ontario

    @Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps all text messages have ceased ? what ******** just happened Eric ?

  • Borgan101
    Borgan (@Borgan101) reported

    @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

  • GunGnome
    Gun Gnome (@GunGnome) reported

    @Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.

  • paperbackhorror
    himself (@paperbackhorror) reported

    @RogersHelps Hey - we’ve been trying to get ahold of someone on the customer service phone line for a few hours now. Someone drove through a downed Internet wire severing service to my sister in-law’s house. Can’t get anyone to address it.

  • K_O_cowtown
    🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported

    @Rogers Is there issues with services in NW Calgary?

  • elviralount
    Elvira Lount (@elviralount) reported

    @RogersHelps waiting an hour and a half in the phone for cable tv technical support. What happened to your call back service? Why the delay?

  • CoeurRegulus
    Regulus Coeur (@CoeurRegulus) reported

    @Rogers hey why can't I ever reach an agent in Canada who speaks English, instead of Morocco, Bangladesh etc. where they don't have a clue what they're doing? We pay far too much for mobility plans for this garbage customer service.

  • Uncle_Jed_1
    Budman (@Uncle_Jed_1) reported

    @RogersHelps Well then direct my comments to the departments that will actually do something! You work there you should know who that would be! The secretary or answering machine or Bot @ 1-888-764-3771 is only the irritating middle-man (person) I doubt they have the ability to fix anything!

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps No problem but in the future it would be helpful if Rogers posted something when a fundamental service that people reply on has an outage.

  • TTuyige
    Tula Tuyige (@TTuyige) reported

    @DebraMHaak @Rogers Same here Ive tried several days to get someone to help but instead AI assistant and call is terminated.. I'm so done with these thugs.