Rogers Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M6B, M5A, M3M, M4Y, M9N, M6H, M4G and M6E.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: North York, Toronto, Markham, Thornhill, Richmond Hill, Woodbridge, Scarborough, The Beaches, Vaughan, Purpleville, Maple, Downsview and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 North York |
Internet | |
| Toronto |
TV | |
| North York |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@klrobson @RogersHelps This was my experience as well today. The agent would ask me a question and then disappear for 15 minutes. At one point he even started commenting on things that had nothing to do with my issue and then insisted that someone come to my house to fix the issue.
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
During the worst of the Covid @Rogers gave tv services.. But a subscriber like myself with only internet saw no ease in the monthly bill
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
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pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.
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Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
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MarkSteven👨❤️💋👨CANADA 🇨🇦✊🏿💪🏼🌈🙏🏻🌍✝️
(@marksteven69) reported
from
Toronto, Ontario
@RogersHelps really disgusted with the service guys - tried to reset box online and says u r experiencing issues - how would I know when u disregard DM messages & there is no way to get a hold of u ...cancellation is pending if I don’t hear a response soon 😒
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Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Botchtown Canuck
(@BeantownCanuck) reported
@RogersHelps All of your updates are "it's still not working and we're still trying to make it work". That's not really an update my dudes. We know the former and can assume the latter without you telling us. Give us an explanation/timeline.
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Travis Squire
(@TragicTravesty) reported
@RogersHelps Unacceptable that this has been going on for so long. Fix it and make sure a credit shows up on all account. Communication is integral in modern society and you’re massively failing your customers right now.
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Jefferson Scott
(@Jeffers47524987) reported
@RogersHelps #DougFord heard the ‘ronas were spread by 5G, he immediately held a press conference “My friends, we’re losing the battle between the variants and vaccines, now we hear they’re spread by 5G - @Rogers has the biggest 5G network in Canada, we have no options but to shut ‘em down!”
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Steelers Wheel
(@WheelSteelers) reported
@RogersHelps Time to kick in the business continuity plan Rogers. This has to be a priority one incident, so get your frigging act together and get this resolved. Also, where the heck are your redundant hardware to be brought in during these kinds of situations?
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Jared Conway
(@JaredJConway) reported
@adolwyn @RogersHelps This! They have the word Communication in the company name but yet they are the worst at it.
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Pepper Pot
(@MsKittey29) reported
@RogersHelps are we getting our bills credited for today's service interruptions?
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mmwang
(@mmwang18) reported
@RogersHelps We want compensation for this **** this is not expectable I should just switched bell so frustrated
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vishal obhan
(@vishalobhan) reported
@Rogers @RogersHelps @Rogers My internet was down the whole morning and I was traveling. It's still down. Even the network is off. I couldn't connect with my family overseas because of the mobile internet being down. I connect with them through whatsapp and it was an emergency.
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William McBeath
(@wmcbeath) reported
.@RogersHelps it’s been six hours since your last posted an update on your community page, & you provide no information about either the cause of the problem or any indication of when it might be fixed. Also, “your phone should just start working, but it might not” isn’t helpful.
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🧚🏻♀️ Јђἷἔ ♡
(@ItsMeeeJhie) reported
@RogersHelps does that mean, if a customer has late payment, they won’t have to pay fines, as you are not able to provide proper updates on the outtage? #OfcourseNOT