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Rogers outages and service status in Toronto, Ontario

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Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 21, 12:22 PM EDT.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 4% Phone (4%)
  • 3% E-mail (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M4Y , M3M , M6M , M5R and M4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Toronto county, Richmond Hill, Markham, Concord, Vaughan, Thornhill, Maple, Woodbridge, and The Beaches.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto Internet 4 hours ago
Toronto Internet 5 hours ago
Toronto Internet 5 hours ago
Toronto Wi-fi 9 hours ago
Toronto Wi-fi 11 hours ago

Nearby cities with recent reports

Toronto county

10 recent signals

3 days ago
North York

6 recent signals

18 hours ago
Scarborough

2 recent signals

1 day ago
Markham

2 recent signals

4 days ago
Richmond Hill

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • aheim72
    Annette Heim (@aheim72) reported from Toronto, Ontario

    Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • tickylongue
    T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • AdamScottEnv
    Adam Scott (@AdamScottEnv) reported from Toronto, Ontario

    internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps your customer support is horrible. Spent parts of 2 days on hold & bouncing between depts & received zero answer, promised someone would call back - no one did Called today & was told I could get equipment myself only to be told I can’t because I am a customer

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • kazZtr_
    kasun (@kazZtr_) reported from Toronto, Ontario

    @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • johnv_eth
    johnv☀️ (@johnv_eth) reported from Toronto, Ontario

    @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps 24 hour support-just not 24 hours in a row......

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • _raystackz187
    Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • thomasjayhayes
    Thomas Jay Hayes (@thomasjayhayes) reported from Toronto, Ontario

    My stupid Ignite TV doesn’ work even though we installed it thee days ago. What the effing Eff @RogersHelps? Your products are bad.

  • corpuz_regina
    Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • JonGauthier
    Jon Gauthier.eth (@JonGauthier) reported from Toronto, Ontario

    Hey @rogers @RogersHelps i can’t login to my email & your lost password function is broken i need access to that email

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • napruneat
    💖✨Wendy✨💖 (@napruneat) reported

    @toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps Been there, done that. It’s easy to solve - reset the router several times a day which is of course unacceptable. Funny thing is that I never had an issue before Rogers took over Shaw.

  • ElBaz13
    El Baz (@ElBaz13) reported

    @RogersHelps @justin_jaster Many of my friends in Ottawa experiencing same issue. Not an isolated thing

  • sgomare
    Shankar Gomare (@sgomare) reported

    @Rogers i need emergency assistance, I’m on hold for an hour

  • leswilliams2
    Les Williams (@leswilliams2) reported

    @RogersHelps I’ve been here a month & had no problem until less than a week ago.

  • DWhiteBC
    DWhite. (@DWhiteBC) reported

    @RogersHelps @Rogers internet not working!!!!! What is on now?!?!

  • RixRixx
    Rick's (@RixRixx) reported

    @RogersHelps On live TV. What you're seeing is CNBC WORLD, and not the regular CNBC closing bell. Others I know have the same issue.

  • jmw52
    Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported

    @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent

  • justin_jaster
    Justin Jaster (@justin_jaster) reported

    @RogersHelps I have yet to hear back from you after providing proof (images). Also, rogers is no longer taking calls due to call volume. Please don't tell me this is a localized problem when it isn't. I also want my lost productivity time compensated

  • MasTaherazar
    Max Adams (@MasTaherazar) reported

    @Rogers always great to wait 45 mins to speak to a human and have them hang up