Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M3M, M4Y, M4G, M6M, M5V and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Vaughan, Maple, Markham, Woodbridge, Scarborough, Thornhill, North York, North Park, Concord, York and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@S_dF @Rogers @RogersHelps Thanks Steve. True that. We pay enough in Canada as is. Story is a fibre cable was cut. Two entire area codes have been down since 2pm yesterday. No ETA on when the repair will be done. Hey, accidents happen. The timing sucks though.
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JodyBerkes
(@jodyberkes) reported
from
Toronto, Ontario
@RogersHelps @metromorning internet has been down since 2pm yesterday. Technology is an #essentialservices why can’t you tell me when internet will be back up.
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Darren Greenspoon
(@dgreensp) reported
from
Patterson, Ontario
@RogersHelps we currently have no internet L6A postal code! Please help. I know it is busy but 2 ppl working from home and 2 kids in school. Thank you!!!
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T for Tamara
(@irishchicky28) reported
from
Toronto, Ontario
@Rogers disconnected my cable, internet & phone at midnight. I called & they said its cus I'm going to another provider!!! I had complained about my internet being so bad and said I needed it fixed or I'm leaving. They cut me off before I had a chance too. Pathetic. @RogersHelps
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Lord Daniel R. Wright
(@DanielRWright) reported
from
Toronto, Ontario
@Rogers I haven't received my bills for April yet. I know you switched to no longer doing paper bills but my accounts are set up for paper billing so no email was sent to me. I wish to continue with paper. Please help.
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Dante Obscurial Haversham
(@Blooberboy) reported
from
Toronto, Ontario
Having an internet connection with @Rogers is pretty much like gambling. You will lose all your money and If you’re lucky you might win a week of uninterrupted service but the chances of that are pretty low.
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Lisa Particelli
(@lisaparticelli) reported
from
Toronto, Ontario
Same here. Now is not the time for this outage. Why is this happening @RogersHelps
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MHall
(@MsMAHall) reported
from
Markham, Ontario
@RogersHelps I keep losing wifi and my tv keeps shutting off. Please fix.
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps internet down last 15m; power cycled router twice no change.
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Michael Fitzgibbon
(@FitzDrum) reported
from
Toronto, Ontario
My @Bell wifi is down, and my @Rogers LTE is barely getting a signal. This is the telecom gov’t-mandated oligopoly in Canada: excessively expensive and terrible quality.
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Brandon G. Donnelly
(@donnelly_b) reported
from
Toronto, Ontario
@RogersHelps I just received outage email. It’s a thing in my area.
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JodyBerkes
(@jodyberkes) reported
from
Toronto, Ontario
@RogersHelps can you confirm whether or not service has been restored to me. I will DM.
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
And the frustration with @Rogers continues. Called to change the user name on one number on my account. Found that they did it with a typo. Called back to fix it and found then that they replaced my name overall on the account instead. I wonder how many more calls it will take.
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raina douris
(@RahRahRaina) reported
from
Toronto, Ontario
@TekSavvyCSR we opened a ticket on monday, and your customer service says @RogersHelps apparently still hasnt responded to it.
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Jim “stay home dammit” Prall
(@jimprall) reported
from
Toronto, Ontario
@RogersHelps weird intermittent outage in M4K: first TV all black; then internet went out, TV okay. Rebooting AC modem fixed data briefly, then off again. TV on, 3rd party VOIP on, but data off now.
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Mara Rubinoff
(@ChickyMara) reported
from
Toronto, Ontario
@RogersHelps Thx I got through to chat help. When I cancelled my internet for my move the agent didn’t transfer my email to the new account
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Steve Randall
(@10Stever) reported
from
Markham, Ontario
@lindsayisabel @Rogers @RogersHelps Not yet but it’s been slow. All the students hogging bandwidth learning this week
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Lanrick Bennett Jr.
(@myonlinelifenow) reported
from
Toronto, Ontario
👇🏾#InThisTogether @RogersHelps @bell @TELUS Lets follow in @johnkrasinski and @ATT’s footsteps to support #HeathCareHeroes Adding @VancityReynolds because, well why not #COVID2019
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Kimberley Cox
(@KCanne6) reported
from
Toronto, Ontario
@RogersHelps internet has been down all afternoon - received an email it was up and running but it isn’t!
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Mara Rubinoff
(@ChickyMara) reported
from
Toronto, Ontario
@RogersHelps please HELP! I seem to be locked out of my email and @YahooCare is sending recovery codes to .. you guessed it, my Rogers email. Which I cannot get into.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sam_Hodgson
(@province_of_sam) reported
@Rogers it's now Sunday at 9:30am I STILL CANNOT access wifi on my cell phone, cable is spotty at best, no desktop use and Netflix says it cannot detect my wifi signal. I'm connected straight to the #ethernet too 👎😑 thanks for #holdingmylifehostage
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S Vos
(@svosc) reported
@vajz @Rogers No, but they are going to give you two days of service credit totalling less than $4! 🙄
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CanadianThoughts
(@CanadianWheats) reported
@Going4theGreen @Rogers I have a feeling this is happening to a lot of customers. My cable is "back" but not really functioning. I lose sound often, the picture freezes every 30 seconds and can't record. I've done the standard reboot of the devices a number of times and that doesn't work.
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Billy Jardine
(@billy_jardine) reported
@vote4robgill @Rogers This is first world problems. Retweet if you think over 90 communities without drinking water is worse than this bullshit minor issue that taught every Canadian that they are addicted to a computer.
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Joanne Bobby
(@Countryzaitz) reported
@vote4robgill @Rogers If I have to fight that hard to get a refund for the outage then can you say ‘bye-bye Rogers’!!!
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ss
(@sylviechick) reported
@Rogers @besssnt My TV is not working properly. It freezes and is slow...screen goes white and is delayed :(
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mary
(@maryruiter1962) reported
@RogersHelps @joekool59 Where exactly is this so called vast majority???? Everyone I know still has major issues.
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Chuck Canuck
(@ChuckCanuck3) reported
@RogersHelps @betty1954178 Still can't access most websites, was told to contact technical support for all the devices in my home after an hour wait for support and disconnected several times. Called back and was told another 24 hours. Good thing for data on telus so I can follow the link!
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lol 4292
(@Lol4292) reported
@AboutRogers @Rogers I’ve never seen a life so bad in my life. Network isn’t working for almost everyone and you’re saying it’s restored but it is not nearly close
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J. A. Gibbens
(@gibbensauthor) reported
@vote4robgill @Rogers This is completely acceptable as long as the lack of service did not exceed this. For those who would complain it is insufficient, given their circumstances, well, perhaps they would be willing to have their billing increased, since they think a day's service is worth more.