Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 9 outage signals in the last 24 hours around Toronto, including 9 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 31, 7:31 PM EDT.
- Internet (65%)
- Wi-fi (14%)
- TV (8%)
- Total Blackout (6%)
- Phone (4%)
- E-mail (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M6M , M4V , M4G and M5R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Rogers
Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Scarborough, North York, Concord, Toronto county, Markham, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 9 minutes ago |
|
Richmond Hill
|
Phone | 2 hours ago |
|
Toronto
|
Internet | 4 hours ago |
|
Toronto
|
Internet | 8 hours ago |
|
Toronto
|
Total Blackout | 12 hours ago |
|
Toronto
|
TV | 16 hours ago |
Nearby cities with recent reports
8 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps Down AGAIN! What is going on??? What are we paying for
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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Universnanth (@AlphaRomeo92) reported from Vaughan, OntarioMy phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario@RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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അപൂർവ 🏳️🌈 (@apoorvagopalan) reported from Toronto, Ontario@Rogers : Internet box is down.. damn fix it!!!!
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Karen Lopez (@datachick) reported from Toronto, Ontario@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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jay shah (@jayshah23084733) reported from Toronto, Ontario@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her (@momma182) reported from The Beaches, Ontario@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@thenameisdlo @Rogers It’s gone downhill because Roger’s laid off most of its customer service staff last year and contacted out to jeets who don’t know what they are doing from a 3rd world country.
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Sic @ Warmer Sun (@WarmerSun) reported@wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.
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Elizabeth Bryant (@wheelgirl77) reported@RogersHelps Service is down in Whitby on Waller Street. Outage map is also down. Any info or ETA on this?
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🎭 Sändi Cöle 🎭 (@Sandra_Cole44) reported@RogersHelps I've been on hold for 20 minutes. Is there an outage or what in the St. Clair Avenue West area?
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Sanka Jayasundera (@Zenblime) reported@RogersHelps Doesnt help i still having issues that I am getting tossed around in. Very disappointed in this service
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Chiranjeevi Nagiredd (@chirutweet) reported@Rogers @CanadaTelecoms @CRTCeng Please help.
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Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reportedDoes anyone real even work at @RogersHelps @Rogers anymore? Guess what, I'm not paying my bill until you ******** FIX THE PROBLEM I've been dealing with for two months. If you don't want me showing up to your TO office, you'll get someone on the phone. 🤬
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𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported@RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.
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Ju (@julookingaround) reported@RogersHelps what is going on in Calgary?? Almost two hours without service. This is unbelievable. Are you guys even working today??? Are you even trying to fix it?? What is going on?
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Jarrell G (@jarrell) reported@RogersHelps I’ve been without home phone, TV, or internet service for over 17hrs. Customer service isn’t available through phone support. This length of downtime is unacceptable without proactive contact or an easy way to connect to support. Forcing people online while home internet is down