Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M3M, M4Y, M4G, M6H, M6M and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Scarborough, Toronto, Richmond Hill, Markham, Woodbridge, North Park, Thornhill, Vaughan, North York, Concord, Maple and York.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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claudio
(@claudioditzbjj) reported
from
Toronto, Ontario
@RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again
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Praan Misir
(@pmisir) reported
from
Toronto, Ontario
Just when I thought my @RogersHelps internet was back, it goes down again.
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Meg Simpson, MA, RN
(@meganksimpson) reported
from
Toronto, Ontario
@RogersHelps worst experience switching over to Rogers and trying to get fees I was NEVER told about waived off my bill.
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Joe Mazzei
(@Joe_Mazzei) reported
from
Toronto, Ontario
@BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps Guys i need your help! @RogersHelps
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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Atchuthan L
(@_atchuthan) reported
from
Toronto, Ontario
Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps
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Krinal Mehta 🇮🇳🇨🇦
(@krinal) reported
from
Toronto, Ontario
@RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps
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dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
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Karen López
(@datachick) reported
from
Toronto, Ontario
Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!
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Karen López
(@datachick) reported
from
Toronto, Ontario
Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.
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Yani
(@Drey876) reported
from
Toronto, Ontario
With their loyal customer bs @Rogers
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.
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Ri
(@RiTweetR) reported
from
Toronto, Ontario
Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.
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Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps after waiting 1h20 minutes on hold, I get a newbie that was of zero assistance in resolving my sudden $25 bill increase... Rogers did not help! #RogersIgnite
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John Size
(@John_Size) reported
from
Toronto, Ontario
Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.
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MISA T
(@redgate13) reported
from
Toronto, Ontario
@RogersHelps The message does not interrupt the programming — the program doesn’t get stuck — but the message appears at the top of the screen while the program plays. Will unplugging both the power and coax cable, and then plugging back in, actually help? Why does this resolve the issue?
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Ryan Johnson
(@ryandrewjohnson) reported
from
Toronto, Ontario
@RogersHelps currently experiencing an outage in East York M4B3C6
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dritan Topuzi
(@DritanTopuzi) reported
from
Carleton Village, Ontario
Thanks to @rogers blackout my phone has been used as an e-book more than ever today.
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Sweetsherene
(@Sweetsherene1) reported
@130n3thr33 @AboutRogers @Rogers You may be able to work without internet connection I cannot! This has ZERO to do with being spoiled last time I checked I pay for a service! You can keep you opinion to yourself as you’re just talking but not saying anything relevant.
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Mr. Swoon
(@MrSwoon) reported
@AboutRogers @Rogers It... Did it seriously take you 15 hours to determine a bad update? Seriously? No wonder your customer support is so bad.
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Jeff
(@bubkusjones) reported
@RogersHelps Intermittent? My cell service has been out since 12:30 this afternoon. Internet since 11:30, though that just came back about 20 minutes ago.
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Cyndy
(@ontnsalta) reported
@AboutRogers @RogersHelps Is there any indication as to when this issue will be fixed? This is so ridiculous. I would expect that all Rogers customers should get some compensation on their bill for not having access for so many hours! In some cases our cell phones are our only means of communication! 😡
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JSoul
(@S00L3361) reported
@RogersHelps Any new updates on restoring service?
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Chris
(@cswanton23) reported
@RogersHelps This is beyond unacceptable. If this is not fixed by this evening then I expect to be credited for 2 days of no service.
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kmaud 👻
(@spooooookyszn) reported
Is @Rogers still down or do I just not have any friends?
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jewelfish19
(@jewelfish191) reported
@AboutRogers @Rogers Omg. Do you ppl not listen??? We r asking W-H-E-N we can expect service to b returned to normal. It's been 16 hours @Rogers Ppl r mad. What did you expect?
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Hasan Saiyed
(@hasanilyas811) reported
Toronto hits differently fam here mobile services are also under Lockdown. @Rogers @Bell @fido..... Doghford had issued stay at home order for people and that only for nonessential activities and not for services and service providers.. #StayHomeToronto #PHNSERVICESLOCKDOWN