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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 12:26 PM EDT.
  • 67% Internet (67%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 3% E-mail (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M6E , M3M , M9B , M4V and M4G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Internet 1 hour ago
Toronto Phone 5 hours ago
Toronto Internet 7 hours ago
Toronto Internet 8 hours ago
Toronto Internet 12 hours ago
Toronto Internet 13 hours ago

Nearby cities with recent reports

Toronto county

1 recent signals

2 days ago
Vaughan

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • SalaPoly
    Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • boozippy
    zak (@boozippy) reported from Toronto, Ontario

    @RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported from Toronto, Ontario

    @RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

  • sometimeslola
    Jessica Edwards (@sometimeslola) reported from Toronto, Ontario

    Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

  • eastyorkcycle
    Samantha (@eastyorkcycle) reported from The Beaches, Ontario

    @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

  • CuteBabyBella26
    Alicia (@CuteBabyBella26) reported from Toronto, Ontario

    @Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from The Beaches, Ontario

    waiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • JonLeeOSC
    Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • sen127
    Modern Pundit (@sen127) reported from Toronto, Ontario

    If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

  • LegalMama22
    Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario

    @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

  • apoorvagopalan
    അപൂർവ 🏳️‍🌈 (@apoorvagopalan) reported from Toronto, Ontario

    @Rogers : Internet box is down.. damn fix it!!!!

  • TrevorSScott
    Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario

    @RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue

  • codyzaz
    CZ (@codyzaz) reported from The Beaches, Ontario

    @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

  • sullisjinri
    肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario

    @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies

  • anthonychien
    Anthony Chien (@anthonychien) reported from Markham, Ontario

    @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

  • andrematthewg
    AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario

    @RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CCintoronto
    Cheryl (@CCintoronto) reported

    @RogersHelps No one answers the phone for tech support? Ever????

  • damier247
    Jon Doe (@damier247) reported

    @RogersHelps I am livid and hate Rogers but it’s who bought Shaw communications and that’s what I have to deal with even after leaving them for Shaw, Can I get some support that’s not coming from your call center in India?

  • JamieMc46313002
    Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported

    Seriously, @Rogers? Cut this corporate greed crap.

  • Expos4ever10
    Expos4ever (@Expos4ever10) reported

    @bordenone @Rogers Yup, when the baseball season is over I will cancel @sportsnet plus till Spring Training….just based on principal tbh

  • UberJumper
    Tyler Higgs 🇨🇦🌻 (@UberJumper) reported

    Did you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.

  • katinedmonton
    Kathryn Taylor (@katinedmonton) reported

    @Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps @Rogers Brand new ‘Storm ready” gateway service went down during the first week & first storm- whole family is back on our cell plans for the 5th or 6th day this month/billing cycle!!!🤦🤦🤷🏼 backup generator couldn’t connect to advise of power loss Rogers 0 Fail 7

  • 1CanadianPilot
    SHANNON (@1CanadianPilot) reported

    @AtomicSh0cker @GunGnome @Rogers Also there is the storm factor but crazy how it never keeps snow on it. Like... witchcraft. Lol

  • AnthonyZeus2012
    Anthony DSouza (@AnthonyZeus2012) reported

    @RogersHelps I was on hold for over 2hrs just to finally getting a message that I should call back. Really pathetic!! There used to be an option for a call back in the past that doesn’t exist. Customer service sucks. #frustrated

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    @RogersHelps I did an upgrade at the end of june and have not received the regular bill credit for it. it's impossible to get through to customer care and when inasked for a review online, i was declined.