Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6E, M4Y, M3M, M4G, M6M, M5M and M5V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Woodbridge, Markham, Richmond Hill, North Park, North York, Maple, Thornhill, Vaughan, Concord, York and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
||
| Toronto |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Harold Li
(@HaroldLi) reported
from
Vaughan, Ontario
@RogersHelps hi, I’ve DM’d your team now and still waiting for a response. Internet seems extremely slow and not connecting at the speed expected (in addition to cable cutting off and distorting). When will someone reach out?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers What is the point of schedule something if you can’t make it? This destroys the purpose of scheduling. I can’t organize anything in my day off to solve all issues related to my moving but @RogersHelps thinks it is fine for me to take the entire day just to seat and wait for them
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Bloozx
(@Bloozx_X) reported
from
Toronto, Ontario
I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****
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Jackie Taggart
(@3madhats) reported
from
Toronto, Ontario
@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers I just moved to the new address yesterday. I have a lot of stuff to organize and do today part of them requires Internet access but seems like @Rogers does not care about make more money and have an old client with a new service.
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The Bab
(@Cbab_) reported
from
Toronto, Ontario
FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.
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𝓶𝓪𝓾𝓻𝓲
(@MauriXXI) reported
from
Toronto, Ontario
@Rogers is the internet down in Etobicoke?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare
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daveinthebeaches
(@daveinthebeach1) reported
from
Toronto, Ontario
@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.
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𝙱𝚛𝚢𝚊𝚗 𝙿𝚊𝚜𝚜𝚒𝚏𝚒𝚞𝚖𝚎
(@BryanPassifiume) reported
from
Toronto, Ontario
@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)
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Atiqa
(@AtiqaM) reported
from
Toronto, Ontario
@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps No signal of the installation guy, no answer from the MMS. I have no idea even if the guy had arrived in the building
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
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Jayshri V
(@JayshriRavi) reported
from
Toronto, Ontario
@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps Unbelievable the technician got finally here, gave a bag of stuff and create a problem. Since my apartment is new it has cables already on all rooms and fiber in the building He gave the fiber converter and the modem but he won’t install using the apartment infra already in place
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician asked for a MMS photo of the apartment cable box. Still no signal of the person.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavin Prajapati
(@bhavprajapati) reported
Imagine if @Bell and @Rogers followed #productmanagement practices like leading SaaS tech companies, I wouldn’t have to tweet about their outages. Their issues are a good example how they don’t know how to build and deliver for longterm needs and focus on short term goals
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behind you
(@slimnottrim) reported
@RogersHelps why is my internet and tv box not working at all I’m getting tired of this Rogers
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Sean
(@Nexuss68) reported
@RogersHelps Wow, 30 year customer and I’m about to leave for $20.00 a month. Incredible. I suppose I’ll get the follow up call in a few weeks asking me to come back?
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Black Siri
(@ToLoveShay) reported
@RogersHelps I've tried on a third web browser (internet explorer), I've isolated the issue to the website.
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Cal Fong
(@calsoyTO) reported
@RogersHelps This is absolute trash customer service. I DM'd i mentioned, no response, i go on facebook no response, so i your anna livechat... you jack the rates on me during covid and throttle me when i try to take a conference call for work. A+
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Dr. Sneks
(@DrSneks) reported
@RogersHelps Can you please fix these downtimes? I can't stay in my classes for more than 5 minutes before having my internet just die on me again. And it's been happening for over an hour!
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Gail Hirst
(@GailMHirst) reported
@Rogers on phone for over an hour holding, tech support & cstmr service....deep into sorting new services & the rep loses connection.... Since I have my home & cell phones with you, why wouldn’t the rep call me back rather than me having to start over? That would be true service.
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natalie vonlanthen
(@nvonlanthen) reported
@RogersHelps If you responded as quickly on your live "customer service" chat or phone as you did on public social media maybe I wouldn't feel so hosed.
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MK
(@mkay_tweets) reported
Rogers website sucks and like all the time. It’s so slow and literally takes more than 5 minutes to load. Checked with all major browsers and with multiple different laptops. @Rogers @RogersHelps #BlackFriday2020 #Website #poorwebsite.
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C
(@CCintoronto) reported
@Rogers You just increased $3.+ for phone $3+for internet and $3+ for cable TV. How is this not price gouging? During a pandemic where everyone lockdown seniors, disabled limited income. $10. increase in services? Rogers never gave us a break one iota.