Rogers Outage Report in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M6E, M3L, M6N, M9N and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, North York, Thornhill, Richmond Hill, Woodbridge, Vaughan, Purpleville, Maple, Downsview, Markham and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Icraessa
(@RaessaFatima) reported
from
Markham, Ontario
@RogersHelps Internet is not working in Markham, how long till we get our internet back? I see a Rogers Van outside.
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Asif Khan
(@ReMaxAllStar) reported
from
Markham, Ontario
PSA @RogersBiz customers check your download and upload speeds by putting “Rogers speed test” in your browser. They are ripping you off. You aren’t getting the speed you pay for. Cancel and go to a real company. @RogersHelps is horrible too #internet #isp #rogerssucks
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers The worst customer experience I ever had....!!!!! Tell me how can I connect with a DM
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Karandeep Puri
(@riccipuri) reported
from
Toronto, Ontario
Happy Fraud Prevention Month @Rogers . There was a Fraud that occured on my phone in Sep 2020 and your teams are still trying to solve that. This has led to numerous call centre follow ups, inaccurate billing and more importantly nightmare of a customer experience. How can I help
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Ryan Smithee Goldhar
(@tvsmithee) reported
from
Toronto, Ontario
Why the hell are there forced ads on my recorded shows? Looking at you @rogers. Not on demand, recorded. Hope this means my bill is going down.
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers SUCKS TERRIBLE! TERRIBLE CUSTOMER SERVICE
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ThatCanadianSOB
(@ThatCanadianSOB) reported
from
Toronto, Ontario
I cant wait for this contract to be over. Im so done with @rogerrwireless and no help ever From @RogersHelps the only thing rogers is good at Is taking your money. Man. They're so good at counting and taking payments. But ask them anything. HAHAHAHA GOOD LUCK. Next @Mintmobile
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Astrid ✌🏼️🌎🇫🇷🇨🇦
(@fringinto) reported
from
Toronto, Ontario
@RogersHelps I’m trying to reach out to your live chat on your website but it’s not working. Can you please assist?
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Angela Naccarato
(@notsix) reported
from
Vaughan, Ontario
Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps. Is there an issue with the internet in the M4W postal code area? Mine’s running slow.
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☜☆☞khimtootz☜☆☞
(@khimtootz_TO) reported
from
Toronto, Ontario
@rogers internet in Scarborough, M1B 2A5 sucks!
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🇨🇦 Canucklehead 🇨🇦
(@IanMcClelland75) reported
from
Toronto, Ontario
Helping my elderly mother with her @Rogers service and I see that they're charging her $400.25/month. She has every channel under the sun and 250GB/mo for internet? *****. Scamming ******* *****.
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Anna Withrow
(@flozer) reported
from
Toronto, Ontario
@RogersHelps is there a problem with the lines in the M6N area? Service has been patchy and now out for the past hour
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Kara Lea
(@thekaralea) reported
from
Toronto, Ontario
@RogersHelps Is there currently any outages reported in downtown Toronto? (Literally three minutes down the street from Rogers HQ) My hot spot has gone down. A reset hasn’t helped.
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Gabriel Sekaly 😷🥃
(@gsekaly) reported
from
Toronto, Ontario
@mcloreto @Rogers And they charge you an exorbitant amount for the privilege of lousy service.
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
Hi @RogersHelps my internet isn’t working. I think the issue is with the modem, as opposed to a service interruption. Only the power light is on - none of the others are lit up or flashing. How can I go about getting a new modem?
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Hanoz Antia
(@AntiaHanoz) reported
from
Toronto, Ontario
@Rogers talking to Cr service Rep & req to speak to a supervisor&my call has been disconnected while I was on hold My issue is i was supposed to receive a Roger's $200 mastercard as promotion offer for my new Net plan which till date I haven't Now they say tht offer is not valid.
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Juma Khamis Suleiman
(@JumaKhamisSule6) reported
from
Toronto, Ontario
@Rogers @JumaKhamisSule6 Is this Rogers company they supporting fraud or just miss understanding with their customers, because the way they treat us is not right to customers. Let us have our account and set up the different for your kids.
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Ms. Thangavadivelu, OCT
(@msteacherrr) reported
from
Toronto, Ontario
@RogersHelps Hello! My internet has been down since 10 am. My students are waiting for me to return but cannot go back to teaching them!
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S T
(@SebastianTerzo) reported
from
Markham, Ontario
@Rogers Worst company ever so many cheaper companies around
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cohen
(@WouldStaley93) reported
@JaneBrownNews @LIZPR @Rogers That would make sense. I got my recent bill with zero credit. Par for the course for such a god awful piss poor company like Rogers. No surprise to me given how people like John Tory and Tony Staffieri are on the board of directors along with that pompous elitist Ed Rogers
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Serge Cormier
(@NRGSerge) reported
@jfmezei Actually after reading their response, excessive use of the # character by @Rogers could very well be the cause of this outage. They stated that a filter in their router's configuration was accidentally disabled and in most configuration files, the # is used to comment out lines.
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John Treble (J3) 🇨🇦🇺🇦
(@jtreble_me) reported
@RogersHelps Rogers svc msg: There is a service interruption in your area. We’re sorry if you’re having trouble using your TV, internet and home phone services. Our technicians are working as quickly as possible to get services up and running again. If you’re able to connect …
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Sam Houston
(@samhinthecity) reported
@RogersHelps @JaneBrownNews Communication was a big issue for Rogers during the outage… And it continues to be. Very bizarre that a communications company would have such a problem communicating
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🚫1 . . :
(@masterofn001) reported
So, @Rogers says it was an 'update' that killed the network nationwide. And they are responsible for security updates on your phones. Even more reason to remove the carriers from their all too powerful role of controlling what software / bloatware / spyware you must use.
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HL
(@hl_eee) reported
@RogersHelps - Is there anyone who can help? I have shared my concerns related to incorrect billing on my Rogers account 3x and was assured each time that the correct charges will be reflected on my bill. Well, it was not - how many days of hold would it take?
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Roy
(@rdcoulthard) reported
Well, @Rogers, this is the end for you and me, but mostly for you. I can state unambiguously that it wasn’t me, it was you. See you never! #rogersoutrage #rogersletsnottalkday
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Gina T
(@gina_tsaparas) reported
@RogersHelps Internet down in Markham nothing working again what’s the status please?
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The House Super HiFi podcast
(@CampbellCoal) reported
@RogersHelps this is the third cable outage this month.
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kara
(@krazyakira) reported
@Chilli_Momma @Rogers I was off for 3 days. Back on Sunday 12:20 pm. Finally when I could do live chat. But still slow or no connection. With a $330 plus Rogers bill a month this should be better service and a 5 day credit isn't enough. That's about $60 total. Peanuts.