Rogers Outage Report in Toronto, Ontario
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If you are having issues, please submit a report below.
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M4G , M9N and M6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Scarborough, Thornhill, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Wi-fi | 3 hours ago |
|
Markham
|
TV | 5 hours ago |
|
Toronto
|
Internet | 5 hours ago |
|
Toronto
|
Internet | 7 hours ago |
|
Toronto
|
Internet | 10 hours ago |
|
Toronto
|
Phone | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario@RogersHelps One hour on hold to try to get someone to figure this out. I hung up. I’m switching. Unreal. Worst #customerservice. Screwing a 15 year loyal client. A senior. Wow. Just unreal.
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Farhan Thawar (@fnthawar) reported from Toronto, Ontario@CanadaKaz Could be a hw problem @RogersHelps
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Jacqueline Loch (@jacquelineloch) reported from Toronto, OntarioHELP @Rogers, your 5G network contractors were on my street just after Easter & left dozens of homes with 4ft deep holes on our front gardens w a piece of plywood & a construction cone on top. Said they would fill holes in 2 days...it’s July 1. Holes not filled. Help!
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps 2:49pm Rogers down all over for 5 min or less
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Sonya Vahidy (@MrsSonyaVahidy) reported from Toronto, Ontario@Rogers my internet has been down for hours and I can’t work my class. You’re letting a lot of people down.
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EM Dougherty 🇨🇦 🍁 (@emdeeinTO) reported from Toronto, Ontario@RogersHelps DMd you with an Ignite problem. Please check. TIA
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps so no updates on the widespread outage yesterday at 14:37hrs. Rogers outage map was a Red blob over the entire GTA
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Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario@RogersHelps Internet is down yet again. Too many times over the last few weeks. :/ I know you always try to help on here, but really, we just want some consistent service, and not to have to keep asking for help. :(
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Trish Cassling (@trishca) reported from Toronto, Ontario@RogersHelps hey, this is the third day in a row that my internet is not available/inconsistent. I pay for this service, I'm trying to work remotely, I shouldn't have to tether to my cell. Inconsistency is not what I want in my internet service.
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Terri Boake TL40x4🇨🇦 (@tboake2000) reported from Toronto, Ontario@RogersHelps Never got a follow up email confirmation for my appointment. Stuck sitting waiting wondering if it will happen or I have to start all over again. 😡
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Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario@gregobr @tower_Guy @Bryson_M @shruti_shekar @Bell @RogersHelps @NavdeepSBains Problem is that if you don't get a new 5G phone, you would still be paying for someone else who does. Maybe less so with the current financing model, but that is one of the problems with having meaningful competition only at the top end of the market.
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Ryan Johnson (@ryandrewjohnson) reported from Toronto, Ontario@RogersHelps I’m experiencing internet outage in East York. Please help!
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Tomme P (@destinypooh9) reported from Toronto, Ontario@RogersHelps internet not working again and again
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Matty 🍁 (@mattytoophatty) reported from Toronto, Ontario@RogersHelps Service was back this morning. Thanks
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Diane Fisico (@DianeFisico) reported from Toronto, Ontario@RogersHelps I’ve had slow internet in Toronto the past couple days... I see many similar complaints here on Twitter. Please advise if there is a known issue and what may being done. Thanks.
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James Dalgarno (@JamesDalgarno_) reported from Toronto, Ontario@Areathrasher @RogersHelps Just saw the email about service disruption in my area.
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Glenn Steplock (@realStepy) reported from Richmond Hill, Ontario@RogersHelps @MathesonStep My office saw a huge hit on Rogers traffic my team is all over the GTA and everyone on Rogers dropped @14:37hrs for 5 minutes or less. I had another outage at 11:18hrs too. @RogersHelps
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦 (@kj_ashby) reported from Toronto, Ontario@RogersHelps 3 calls. 4 hours wasted. Your DM service sucks too. 15 year senior who always pays her bills on time. Completely ignored. We are calling tomorrow to cancel. Paying last bill and we are done. Disgusting. Filing a complaint with @CRTCeng too. Shameful behaviour.
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NZP Chasers (@NZPChasers) reported from Toronto, Ontario@RogersHelps random internet crashes are amazing wjen evryone works from home now...you would think this wouldn't be a problem in the biggest city in Canada...
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Evans (@justindevans) reportedWell @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.
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pumpinpie (@Elizabe59011225) reported@RogersHelps Rogers cancelled the service call today and now pretends they will send someone tomorrow. 4 days with no cable. You couldn't care less what I'm going through dealing with such horrendous treatment. You treat me like a piece of garbage.
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_____ (@unknown2001111) reported@RogersHelps Please answer my dm i have been trying to get ahold of someone for the past hour. Your service is not the greatest right now.
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Chrissy D (@34ChrissyD) reported@RogersHelps is there a an Ignite TV service problem in Toronto area? Getting an error XRE03090 I was on hold for over 2hrs only to find out I was transferred to the wrong dept! I have turned on/off my equipment twice and still have a black screen and the same error. Help!
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Christopher Bradley (@cbradley2928) reportedNice customer service @Rogers, wife was on hold over 2 hours, finally had to hang up. Just garbage treatment for customers that have been with you for over 10 years.
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B33M3R (@alanbeemer) reportedDid you know that @RogersHelps owns fifty five radio stations across the country? Don't feel bad if you didn't know. I don't think they do either. Their hold music library consists of three songs.
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Gail Hirst (@GailMHirst) reported@Rogers on phone for over an hour holding, tech support & cstmr service....deep into sorting new services & the rep loses connection.... Since I have my home & cell phones with you, why wouldn’t the rep call me back rather than me having to start over? That would be true service.
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Kristoffer Harris (@britishkriss) reported@RogersHelps Maybe provide your customers with some insight when they are going to show up, treat your clients with respect and proper communication
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Cal Fong (@calsoyTO) reported@RogersHelps do you have another outage in newmarket? I'm having intermittent connectivity issues again, just like yesterday
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Anna Toth (@annatoth_jd) reported@RogersHelps We were never assigned a move concierge 😞 but I’ve had all the chat transcripts emailed to me, so I have a pretty complete record of all the conversations I’ve had with reps