Rogers

Rogers Outage Report in Toronto, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M4Y, M6E, M4G, M6M and M4P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Toronto, Ontario 01/18/2026 15:25

January 18: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Markham, Scarborough, Richmond Hill, Vaughan, The Beaches, Maple, Woodbridge, Downsview, North Park, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaNorth York Internet
CanadaToronto Total Blackout
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • SalaPoly Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario

    @RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?

  • KristenRidley Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

  • ChefBoehmer Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • nikgore Nikki Gore 🇨🇦 (@nikgore) reported from Toronto, Ontario

    @RogersHelps was told this morning M4L was experiencing service interruptions and still no service or updates. What’s going on?????

  • mishd27 Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • Comradnan Adnanas 🐻 (@Comradnan) reported from Toronto, Ontario

    Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

  • susiebrown_tdsb Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario

    @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

  • RikGarc Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario

    @Rogers Rogers having cell service problems ageing?

  • joe_lafortune Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    Hey, @RogersHelps, please fix your digital channels on Ignite. Two days now they are unwatchable, hanging up every few seconds. I’ve been patient. Now it’s time for you guys to fix it!

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    @RogersHelps North York - I have no internet+TV service for 20 hours now, will you help?

  • macellonesangel Angel Macellones (@macellonesangel) reported from Toronto, Ontario

    @simonjagassar @RogersHelps Same issues with me.

  • ajpeebles Andrew Peebles (@ajpeebles) reported from Toronto, Ontario

    @RogersHelps I just hung up after being on hold for an hour and a half. Did you not have a call back service?

  • JonLeeOSC Jon Lee (@JonLeeOSC) reported from Toronto, Ontario

    @RogersHelps is there an outage in the Rouge Hill area?

  • tickylongue T. Longue (@tickylongue) reported from Toronto, Ontario

    @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

  • corpuz_regina Regina Corpuz (@corpuz_regina) reported from Toronto, Ontario

    c’mon @Rogers it’s been 3 long days … I still have NO internet/TV service Finch Keele

  • _jemmstonee Jemmstonee (@_jemmstonee) reported from Toronto, Ontario

    My @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business

  • AntoninoLoMona1 Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • Jamiesingleton Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

  • sandbagger13 Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario

    @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

  • _raystackz187 Wolf of Bay Street (@_raystackz187) reported from Toronto, Ontario

    @RogersHelps worst customer service, I am never going with rogers ever again

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MsAnneThrope5 🌸Ms. Anne Thrope🌸 🇨🇦 🇹🇼 🏴‍☠️ 🥷😷❤ (@MsAnneThrope5) reported

    @gmbutts @Rogers I just moved and signed up with an internet provider who is a @Rogers reseller... Just in time for Roger's to have a major service outage while I'm trying to work from home. Thanks Rogers! 😵🤯

  • vivekdotca Vivek Krishnamurthy (@vivekdotca) reported

    @gmbutts @Rogers Since you travel to the US on business frequently you should see if you can get a phone from T-Mobile. They offer unlimited voice in 🇨🇦 🇺🇸 🇲🇽 and unlimited data worldwide. We kept out American phones when we moved here because Canadian carriers are terrible.

  • juadog Jua (@juadog) reported from Vancouver, British Columbia

    @gmbutts @Rogers I did that once, years ago. Never again.

  • Breezer_1986 Breezer (@Breezer_1986) reported

    @RogersHelps is Quite possibly the worst customer service company in North America. Returned the equipment 6 months ago, received confirmation of this, yet still billed for it. Have called once a week for the past 6 months and am continually told it is being taken care of....

  • BlueskiesFlyer AdrianFlyinHigh🇨🇦🇨🇦 (@BlueskiesFlyer) reported

    @gmbutts @Rogers Been with Rogers for almost 30 years, been satisfied for the most part over the years with any issues that have arisen, after last contract expired was told dad to pay a hefty premium for new phone and needed to be returned or bought out after two years, would of tripled my bill!

  • XrpStevy XRP S (@XrpStevy) reported

    @Rogers I refuse to attended Rogers Place. I refuse to support tyrannical rules. #NoVaccinePassports

  • VaughanPappy Matthew Forbes (@VaughanPappy) reported

    @gmbutts @Rogers I eventually switched to Virgin. Cheaper, and, best of all, zero problems or surprises.

  • mitchyul Mitch (@mitchyul) reported

    @gmbutts @Rogers I own my phone now and just use their network, no contract. When I'm not happy with them I just threaten to leave and quickly issues get corrected.

  • Showtime_13_ Brad (@Showtime_13_) reported

    Our rogers internet @Rogers has been up and down for a week. Unreliable service, extremely frustrated! Simply told we are aware of an ongoing outage in the area.....

  • perez_neifi Orko (@perez_neifi) reported

    @RogersHelps @gmbutts Lol. I was a customer for 20 years. Never missed a payment. Phone and internet. 15 min at Virgin cut my bill in half. Never been happier. Also, you own the Jays but refuse to spend any money to build a winning team. Your the Yankees that run the club like the rays. It’s gross.