1. Home
  2. Companies
  3. Rogers
  4. Toronto, Ontario
Rogers

Rogers Outage Report in Toronto, Ontario

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M6H , M4G and M5V .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Scarborough, Toronto county, Thornhill, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, and Downsview.

CityProblem TypeReport Time
Toronto Internet 4 hours ago
Toronto Total Blackout 8 hours ago
Toronto Internet 8 hours ago
Toronto Internet 12 hours ago
Toronto E-mail 12 hours ago
Toronto Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • michaelnugent
    Pumpkin Spice Mike 🎃 (@michaelnugent) reported from Toronto, Ontario

    @RogersHelps The conference line was only at that number and area code, so I didn't have another one to use. Our rescheduled meeting will use an alternative number, but this shouldn't have been an issue in the first place, especially since this was an important work conference call.

  • briank_im
    Brian Kim (@briank_im) reported from Toronto, Ontario

    And @RogersHelps is down again in North York today.

  • pelicanseal
    George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • AtomRadioShow
    Mike Atom (@AtomRadioShow) reported from Vaughan, Ontario

    Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂

  • AbeLee81
    Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.

  • chezsiva
    Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫

  • WayneRodriguez
    Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario

    @freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.

  • chezsiva
    Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Yes, and very frequently, every few seconds, like the signal is coming from Jupiter or something

  • brukneck
    Brukneck aka Don (@brukneck) reported from Toronto, Ontario

    @RogersHelps 25 brownspring Rd. I'm sure you can see the history. Everything is connected and "working" to the modem but clearly outside connection is down. 4162923458 is home number

  • Toronto_Lori
    Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”

  • Toronto_Lori
    Lori fromTO 🇨🇦 (@Toronto_Lori) reported from Toronto, Ontario

    God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)

  • JimBabbage
    Jim Babbage (@JimBabbage) reported from Toronto, Ontario

    @redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

  • SaadAyub
    Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

  • AGold_89
    Alex (@AGold_89) reported from Toronto, Ontario

    @RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait

  • SophiaCybulski
    Sophia Cybulski (@SophiaCybulski) reported from Toronto, Ontario

    @RogersHelps I do not have family sharing plan Never subscribed to such plans always had issues with my e-mail and my password Had some kind of unknown files and some kind of users Safari would never connect to my network

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

  • AndrewFstewart
    Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • yulegill
    yulegill (@yulegill) reported from Toronto, Ontario

    @RogersHelps We are having issues with ignite it seems to be very choppy on some channels like animal planet and sports network

  • mukafurlan
    Sam Furlan (@mukafurlan) reported from Toronto, Ontario

    Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • blpeters52
    Brenda Peters (@blpeters52) reported

    @RogersHelps @Rogers Television reception is out in Bradford West Gwillimbury again! I hope you are going to compensate your customers generously for the poor quality service we get even when it comes back briefly.

  • johnathanwills
    johnathanwills (@johnathanwills) reported

    @rpalser61 @Rogers Mines gone out once since "the outage".

  • NDoucettemiller
    N Doucettemiller🇨🇦 (@NDoucettemiller) reported

    @RogersHelps @Rogers Fix the TV service Ignite TV, still freezing! Someone messed up! We pay large for services.

  • ckmmphoto
    ckmmphoto (@ckmmphoto) reported

    @RogersHelps three hour wait time to talk to anyone for support ? And the network is almost 100% restored? Not likely. Fourth day of outages.

  • KathieC094
    💙⚾️ Kat ⚾️💙 (@KathieC094) reported

    @pinchrunner77 @CollingwoodJays Yup. I've been a very loyal @Rogers customer paying hundreds a month for all my services. If they can't even bother to update us on what's going on it may be time to switch. My tv was fine this morning and now completely out so the problem is worse? 🤯

  • goodboyr
    Bob Goodman (@goodboyr) reported

    @RogersHelps Can you please provide status of ignite tv? It's been unreliable since the outage even though your ceo message says otherwise. I've DM'd you about this but I know it's not just me. Reboot, reset and refresh doesn't help.

  • richard42837956
    Richard Corbett (@richard42837956) reported

    Can't help thinking that this inadequacy at @Rogers "ignoramusite" has something to do with our fearless bleader. @JustinTrudeau who has the very same inadequacies.

  • Lizbeth2BBfan
    Tanya “Lizbeth”🦋🇨🇦🏳️‍🌈 (@Lizbeth2BBfan) reported

    @RogersHelps ignite continuously dropping in Durham region. Extremely frustrating. I’m not the only one in the area experiencing issues! 😡

  • latwiz83
    Jordan LaTorre (@latwiz83) reported

    @Rogers still can’t get your **** right eh? Wow…pathetic that my tv isn’t working correctly after 3 days.

  • etsstokes
    Ted Stokes (@etsstokes) reported

    @rogers @RogersHelps any reason why ignite the is still freezing. Anyone lease having the same problem????