Rogers service status in Toronto, Ontario
Why is my Rogers service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M4G , M9N and M6H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Rogers
Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Toronto county, Concord, Vaughan, Markham, Thornhill, Maple, Richmond Hill, Woodbridge, The Beaches, Purpleville, and Downsview.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Internet | 58 minutes ago |
|
Toronto
|
Internet | 2 hours ago |
|
Toronto
|
Wi-fi | 3 hours ago |
|
Toronto
|
Internet | 6 hours ago |
|
Toronto
|
Total Blackout | 6 hours ago |
|
North York
|
Internet | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JasonPrez686 @Rogers What a poor retention program. Shame on them
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioNo internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.
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Karen Lopez (@datachick) reported from Toronto, Ontario@Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario@johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Tibursio (@TibursioHeals) reported from Toronto, Ontario@Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioYet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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Jefferson Darrell 🇨🇦✊🏾🖤🏳️🌈 (@JeffersnDarrell) reported from Toronto, Ontario@RogersHelps Trying to get thru to your Rogers Move to move my services but the number is out of service. How do I reach #Rogers to set up my move or should I talk to @Bell?
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Michael Vera (@MichaelVG19) reported from Toronto, Ontario@RogersHelps down again in the downtown Toronto area?
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@netflix_trader @Rogers Just a horrible experience … worst I can remember
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Jill McLean (@Mysticalbug) reported from Toronto, Ontario@RogersHelps I'm so fed up!! Area outage again! When are you guys going to properly fix the problem. Bathurst/401 area??
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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ReWoman👠 (@REWoman) reported from Toronto, Ontario@AddoilNoccp @Rogers I won’t be a customer for long. Today was the icing on the cake.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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yo (@brandedsack) reported@iTzLegend7s @buzz_because @RogersHelps Why you **** riding Rogers? They suck, and contribute to an oligopoly. **** like the outage should never happen, if you’re going to control half the market, do it well at least.
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💥 (@toneciaGlode) reportedEver since the @Rogers outage my iPhone 11 Pro Max lives on 3G And let me tell you….its ****….. just like rogers 🙄
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Max Cherry (@deceptacons) reported@RogersHelps I just received an email from Rogers saying there's a service disruption in my area. Never seen this before. Is this to be expected going forward? Service is perfectly fine
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Gwen Pittman (@GwenPit3242) reported@RogersHelps I am continuing to have blackouts and freezing on my #rogersignite. My recordings are also unavailable off and on. The problem is far from fixed! #rogersoutrage I am in St. John's, NL.
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Dean Blundell (@ItsDeanBlundell) reportedGood morning, @Rogers my elderly parents still don't have access to the internet or wireless service. It's been 10 days. 10. I'd like to call them on the phone you bend them over for. Let me know when you plan on giving a ****, and I'll send a carrier pigeon to let them know.
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Keith Peck 🌻 (@peckproject) reportedTotally pissed at @Rogers this morning. Received my monthly bill and it claims my payment for last month was late. Guess what? My bank shows the payment made last Fri. July 8 - one day early. ROGERS SERVICES WERE DOWN! Rogers didn't process my payment until July 11! + late fee!!!
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Will 'Grimsbeard' Samuel (@grimsbeard) reportedI swear if @rogers craps out tonight during stream I am gonna freak out. Their tech fought me this morning trying to swap out the modem before even checking for an infrastructure issue in the area. When he did, he found an issue then told me a week to fix it! #KanataNorth
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Jamie 'Six' Easton (@Arirthos) reported@RogersHelps Internet down. Is there an outage in Waterloo?
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HellCat 🐾 (@HellCatRedux) reported@RogersHelps Let me get this straight, Rogers charges me almost $6 for being late by 2 days BECAUSE OF THE OUTAGE, but not one cent off my bill FOR THE OUTAGE. Oh, and no human will answer the Rogers' phone line to hear my complaint about it. Going a long way to "regain trust".
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Rab 🇨🇦🏴 (@bramptonAP) reported@RogersHelps 21 hours later....I did finally get an appointment for a technician to come this afternoon. One thing you may be able to assist with is: why have I not received any of the chats with online help over the last 3/4 weeks when I request it every time?