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Rogers outages and service status in Toronto, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 22 outage signals in the last 24 hours around Toronto, including 22 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 3:54 PM EDT.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 6% TV (6%)
  • 3% E-mail (3%)

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4V , M3M , M6E , M4Y , M9B and M6N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Rogers

Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Vaughan, Richmond Hill, Scarborough, North York, and Concord.

CityProblem TypeReport Time
Toronto Total Blackout 2 hours ago
Toronto Total Blackout 2 hours ago
Toronto Internet 2 hours ago
Toronto Internet 3 hours ago
Toronto Internet 5 hours ago
Toronto Internet 5 hours ago

Nearby cities with recent reports

Toronto county

4 recent signals

21 hours ago
Vaughan

3 recent signals

2 days ago
Markham

2 recent signals

22 hours ago
Richmond Hill

1 recent signals

3 days ago
Scarborough

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • REWoman
    ReWoman👠 (@REWoman) reported from Toronto, Ontario

    @_mcderpy @Rogers Honestly I just hung up. They are the worst ever ! Multiple people. I should send them a bill for my time. Garbage service

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    My entire @RogersHelps is down yet again!

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

  • ChefBoehmer
    Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario

    @Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing

  • simcoe7
    Kelly McDonough (@simcoe7) reported from Toronto, Ontario

    @RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!

  • MarkOrlan
    Mark Orlan (@MarkOrlan) reported from Toronto, Ontario

    I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

  • mishd27
    Mish (@mishd27) reported from Toronto, Ontario

    @RogersHelps outage in south Etobicoke. Any ETA on when it will be restored???

  • Jamiesingleton
    Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario

    Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

  • icandykriss
    Christina Hronis (@icandykriss) reported from Toronto, Ontario

    @VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!

  • KristenRidley
    Kristen Ridley (@KristenRidley) reported from Toronto, Ontario

    No internet yet again. I would say it's unfathomable how unreliable @Rogers service is, but that's not really true since the government (@FP_Champagne) continues to allow monopolies like telecom to take advantage of canadians while making billions.

  • momma182
    Sam • AûDHD • 🇺🇦🇨🇦🏳️‍🌈 •she/her (@momma182) reported from The Beaches, Ontario

    @LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.

  • E_R0z1E
    E_Rozie (@E_R0z1E) reported from Toronto, Ontario

    @RogersHelps Already spoke to Support, yet another outage for Toronto

  • JowanJomon
    Jowan Manjooran Jomon (@JowanJomon) reported from Malvern, Ontario

    Wifi down here @RogersHelps

  • LiteBlCollarWkr
    Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario

    @RogersHelps Why does Rogers use a non-Canadian email service anyways?

  • Mahsavhb
    مجسمه ای به نام «من» (@Mahsavhb) reported from Toronto, Ontario

    @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

  • cdnwallguy
    M79 aka Manny79 (@cdnwallguy) reported from Vaughan, Ontario

    What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

  • JeffersnDarrell
    Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported from Toronto, Ontario

    @RogersHelps Is there an outage in downtown Toronto?

  • tyrelasaurus
    t. anon 👽 (@tyrelasaurus) reported from Toronto, Ontario

    I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • LoriMoran_1
    Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • pareech
    Pareech (@pareech) reported

    @SportsOnPrimeCA **** you @amazon and **** you @Rogers you are not, s you claim to be proudly Canadian, you greedy mother *******.

  • Cal495
    Cal Lindsay (@Cal495) reported

    Hey @RogersHelps I need help from a human. My gateway modem is dying a slow death and I need a new one. Tried all the fixes your unhelpful chatbot suggested. None worked. Spent 1.75 hours on your tech support line. Call dropped. I just want to talk to a real person please!

  • jordananimate
    Jordan (@jordananimate) reported

    Hey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.

  • DaisyDoubleD
    mweh mem (@DaisyDoubleD) reported

    The most useless customer service is from @rogers @RogersHelps. Been waiting to connect with a support team for two hours

  • TomRoyce
    Tom Royce (@TomRoyce) reported

    @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

  • KarlRholoff
    KARLRholoff (@KarlRholoff) reported

    @TennisUpdates26 "PRESENTED BY @ROGERS" AKA the worst company in canada

  • CrissieC
    Crissie (@CrissieC) reported

    @CanadasLeafs @Rogers I chat with an online rep and get **** done better than waiting for a phone rep, it’s disgusting.

  • MauryaHarkesh
    H_Maurya (@MauryaHarkesh) reported

    @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @rod_the_bod @Rogers Bell is just as bad, I didn't think Telus offered internet in my area.

  • NeilAnthonyLive
    Neil Anthony (@NeilAnthonyLive) reported

    @SteveD29 @RogersHelps Keep fighting. They tried charging me for a service I never received and I kept calling and refusing. Eventually they gave up.