Rogers outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Markham, Scarborough, North York, Richmond Hill, and Vaughan.

City	Problem Type	Report Time
Toronto	Wi-fi	6 hours ago
Toronto	Internet	6 hours ago
Toronto	Internet	6 hours ago
Toronto county	Internet	8 hours ago
Toronto	Internet	9 hours ago
Toronto	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Jamie singleton (@Jamiesingleton) reported 3 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  Karen Lopez (@datachick) reported 8 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Stacey Morrow (@LegalMama22) reported 9 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported 9 minutes ago from Toronto, Ontario

  Is @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait

• 
  M79 aka Manny79 (@cdnwallguy) reported 11 minutes ago from Vaughan, Ontario

  What is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?

• 
  肥婆的树洞💭 (@sullisjinri) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna watch some horror movies

• 
  مجسمه ای به نام «من» (@Mahsavhb) reported 20 minutes ago from Toronto, Ontario

  @Rogers @SamirDiaries Free call free sms to help Iranian who lives in Canada to stay connected to their family in Iran until October 17

• 
  Karen Lopez (@datachick) reported 20 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 28 minutes ago from Toronto, Ontario

  @Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks

• 
  Bonez9oh5 | Off Doing Pirate **** (@bonez9oh5) reported 32 minutes ago from The Beaches, Ontario

  Hey @Rogers How many times do you need to have service techs out to a customer's unit before you ACTUALLY escalate an issue? I'm sitting at 3 over 4 months, each saying there is an issue with noise on the line affecting our whole building, yet still no effort to fix it?

• 
  CZ (@codyzaz) reported 32 minutes ago from The Beaches, Ontario

  @Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED

• 
  addey (@addeyxx) reported 33 minutes ago from The Beaches, Ontario

  hi @RogersHelps, all my channels on my tv are showing up as a black screen.. is there an outage of some sort?

• 
  Susie Brown (@susiebrown_tdsb) reported 35 minutes ago from Toronto, Ontario

  @Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise

• 
  Samagra Shukla (@SamagraShukla) reported 43 minutes ago from The Beaches, Ontario

  We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.

• 
  Christina Hronis (@icandykriss) reported 46 minutes ago from Toronto, Ontario

  Unacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto

• 
  jay shah (@jayshah23084733) reported 49 minutes ago from Toronto, Ontario

  @Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week

• 
  Karen Lopez (@datachick) reported 54 minutes ago from Toronto, Ontario

  @Supermathie @wd5acr @Rogers I thought about it. I was able to unlink the account, but that account still is allowed to use my email address. And they are the email address provider and still don’t see this as anything they can fix for me.

• 
  David J. Doorey🇨🇦 (@TheLawofWork) reported 58 minutes ago from Toronto, Ontario

  @Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.

• 
  Angel Macellones (@macellonesangel) reported 58 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Ostashek (@TOstashek) reported 5 minutes ago

  Dealing with @ROGERS is definitely an exercise in frustration! For a company that relies on it's customers in order to survive, @ROGERS seems ok living on life support!

• 
  A Nir (@Zeuxis00) reported 8 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  Terry Murphy (@tyjac2) reported 8 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  wole (@awoleworldwide) reported 11 minutes ago

  How can a customer be on waiting line for 3 hours waiting for customer service to pick a call?? The so called biggest brand?? This has been going on for too long. @Rogers God will put you through what you are putting me through!!! Very useless service provider

• 
  LifestyleDigs (@TheLifestyleDig) reported 14 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  Liquid Kenpachi (@tactical_gunna) reported 15 minutes ago

  @Rogers Thanks for coming to my house and fixing my internet! Less than 45 minutes and we have internet, after a long 5 days of no service! The Chapman family thanks you all.

• 
  Crash Davis (@CrashDa46551883) reported 21 minutes ago

  @JayGenXer @Rogers Try live chat. I think you get a person that can actually communicate in English. Most allow you to print out the entire chat at the end & you can yell at your screen if they say something stupid without worry. Only way I do it now. Faster too.

• 
  Terry Murphy (@tyjac2) reported 21 minutes ago

  @RogersHelps You can’t get an answer from Roger’s no matter what time of day but they happily take your money for services that are down way to often

• 
  Dman_67 (@Dman_67) reported 23 minutes ago

  @RogersHelps I have a possible fraud situation with your organization…but can’t get through to anyone to help, just get a message that you are too busy and to call back later? Trying to use your chat feature but have 100 people ahead of me. Need some help asap…..

• 
  Banana King (@BananaKingonX) reported 24 minutes ago

  @JayGenXer @Rogers Just go straight to the @CCTS_CPRST. Don't even waste time with Rogers' "customer service". You won't believe how fast they accommodate you after you file a complaint.