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Rogers Outage Report in Toronto, Ontario

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M3M , M6E , M4G , M9N and M6H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Toronto, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Markham, Toronto county, Scarborough, Thornhill, Maple, Vaughan, North York, Richmond Hill, Woodbridge, The Beaches, Purpleville, Downsview, and Rexdale.

CityProblem TypeReport Time
Toronto Wi-fi 7 hours ago
Toronto Wi-fi 9 hours ago
Markham TV 11 hours ago
Toronto Internet 12 hours ago
Toronto Internet 14 hours ago
Toronto Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • skingstone
    sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    @MDMGeek Yeah one would think. And @RogersHelps it’s down again. I ran an errand. Came back. Down down down.

  • PrivacyCDN
    John Wunderlich (@PrivacyCDN) reported from Toronto, Ontario

    Yet another fail by @Rogers. Woke up to find workers digging a trench in the front to run a line to the neighbour. No notice, no consideration. Rogers: “We’re not happy until the customer’s not happy.” Mission accomplished.

  • skingstone
    sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    Hey @RogersHelps this is the second time in about 2 weeks that I had to report an outage. That’s not best practice pro-active customer service. Your IVR is also extremely poorly organized.

  • NelleSimmons
    Nelley; 💚🖕 (@NelleSimmons) reported from Vaughan, Ontario

    Tell me how I have a credit hit from @Rogers and I have never been a customer nor have I ever wanted to be... So how the hell do I have a hard credit inquiry from them.... Such a scam.

  • skingstone
    sheryl kingstone (@skingstone) reported from Vaughan, Ontario

    I’m ready to cancel all our services @RogersHelps I want answers as to why our internet drops throughout the day. I have a request into support. I’m watching my text for an answer. We’ve had a few too many street wide outages. It also drops intermittently.

  • liom79
    Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps please, let ppl know about this issue. I have calling 3 times today to “Techs” in Rogers (even in Halifax, who had no clue). Still no “hi” (fee) speed Internet...

  • JimBabbage
    Jim Babbage (@JimBabbage) reported from Toronto, Ontario

    @redcrew @Rogers The other evil empire. Bell. Sick and tired of sub par customer service from Rogers, but I’m under no illusions things will be that much better with Bell. But for now at least, my connections will be faster.

  • jessikatzish
    Jess Club 7 (@jessikatzish) reported from Toronto, Ontario

    @Rogers has the worst customer service ever I am SO over it. thank you for absolutely nothing. this is the most disappointing and awful treatment.

  • myonlinelifenow
    Lanrick Bennett Jr. (@myonlinelifenow) reported from Toronto, Ontario

    @dmrider @BlueJays @Rogers @Brookfield_BPY @joe_cressy #OntarioPlace or the #PortLands flip a coin. Though we do have that bridge problem on Cherry St 😳

  • SamySalti
    Salti (@SamySalti) reported from Markham, Ontario

    Dear @Rogers @TELUS @Bell , You're the big three. You guys can literally be good people and provide ACTUAL Unlimited Data with absolutely no slow downs. Please make it a thing as it'd probably help everyone in Canada. You're making people pay so much for literally nothing.

  • marksteven69
    MarkSteven♏️♋️👨‍🚀🌞🌈💐🦋🌻🇨🇦🧞‍♂️🥂🦸🏻‍♂️ (@marksteven69) reported from Toronto, Ontario

    Hey @RogersHelps u have had s day now to clear up this digital garbage with the service & yet u still haven’t .funny how these things take so much time yet u r late will a bill & wow u can get those warning texts out pretty fast ..I’m not impressed 😡fix it now & yes I have DM u

  • Nahyan
    Nahyan Chowdhury (@Nahyan) reported from Toronto, Ontario

    The most BS internet, #Rogers, has been out for almost a whole day. On a day my son’s home sick and I’m “working from home”, no internet or TV. Better fix this shit asap @RogersHelps

  • Joe_Mazzei
    Joe Mazzei (@Joe_Mazzei) reported from Toronto, Ontario

    @Rogers is internet down in North york

  • michaelaaerin
    michaela (@michaelaaerin) reported from Toronto, Ontario

    @RogersHelps cable and internet down in M5A

  • joe_lafortune
    Joe LaFortune (@joe_lafortune) reported from Toronto, Ontario

    @RogersHelps Haven’t had the time to troubleshoot with you but CP24, Discovery, Comedy all have static lines every 20-40 seconds that interrupt video and audio transmission. Makes impossible to watch. Not my NextBox. I have two different boxes and is occurring on both in separate rooms

  • mukafurlan
    Sam Furlan (@mukafurlan) reported from Toronto, Ontario

    Damn @RogersHelps Sunday evening and my wifi doesn’t work at all :( - postal code M6N2Z5

  • liom79
    Cesar (@liom79) reported from Toronto, Ontario

    @RogersHelps the @ symbol is flashing in the Coda (1 Gb modem). WestonFinch Area... damn it.

  • briank_im
    Brian Kim (@briank_im) reported from Toronto, Ontario

    And @RogersHelps is down again in North York today.

  • yulegill
    yulegill (@yulegill) reported from Toronto, Ontario

    @RogersHelps We are having issues with ignite it seems to be very choppy on some channels like animal planet and sports network

  • OmarYKhan
    Omar Yar Khan (@OmarYKhan) reported from Toronto, Ontario

    After 90 minutes on the phone supervisor “Joshua” tells me someone will call me within 7 business days to let me know if my case has been resolved. To be clear... the only thing I’m asking for is to upgrade my existing service package. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Money777Too
    TooMuch $PBX.V (@Money777Too) reported

    @RogersHelps Was this a part of @fordnation shut down? Perhaps not an essential service? 🤔

  • idrumrboycorbin
    Corbin in it 🌞•mellenial millionaire (@idrumrboycorbin) reported

    @RogersHelps @Rogers Be real with us. This is a cyber security attack. Rogers is getting DDOSed distributed denial of service attack. This is an attack on Canada!

  • HMeegs
    you otter call me heather (@HMeegs) reported

    Still no phone service. This is... not good @RogersHelps

  • MillennialStar2
    MillennialStargazer (Sarah) 🇨🇦🏳️‍🌈✊🏿✊🏾 (@MillennialStar2) reported

    @RogersHelps Such a long lasting and widespread outage is extremely disastrous during the pandemic and a lockdown

  • jpbirr
    John Birr (@jpbirr) reported

    @RogersHelps @Rogers Sure hope no one needs help!

  • ayeeshal
    Ayeesha (@ayeeshal) reported

    @FidoSolutions @RogersHelps better be reimbursing all customers for loss of service, not just for today, but the past week where there’s been sporadic loss as well. This is ridiculous!

  • meet_1984
    Gurmeet Bagga (@meet_1984) reported

    The intermittent service needs to be rephrased @RogersHelps .No service since a.m, and I had an impression about being(with) best.#rogersdown

  • LilaDiPasqua
    Lila DiPasqua is writing. (@LilaDiPasqua) reported

    @RogersHelps Please give an update. And stop saying "interruptions". It's been one looooooong absence of service. Surely you can give more info at this point?

  • yparam98
    Yathavan Parameshwaran (@yparam98) reported

    @sheldonpollack @RogersHelps So... service goes down for 1 day and Canada immediately becomes a third world country? Pl we bought more vaccines than any other country in the world. We're struggling because of delivery, not procurement. But yes, if we had domestic production like the US it would be nice...

  • raccoon_1
    Miss M (@raccoon_1) reported

    @RogersHelps @ardito_david I don't think it's just some customers. It's country wide and a large percentage. My husband is in fort McMurray, I'm in Edmonton. Neither of us have any service. It isn't just Toronto!