Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M6B, M3M, M4Y, M6E, M6M, M4G and M3L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Rogers
Rogers is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Vaughan, Markham, Richmond Hill, Scarborough, The Beaches, North York, Maple, Woodbridge, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet | |
| Thornhill |
TV | |
| Toronto |
Wi-fi | |
| Thornhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Cecilia Díaz H
(@ChicaD68) reported
from
Toronto, Ontario
@RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….
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Mel Firman
(@melafirman) reported
from
Toronto, Ontario
@flobu1a @Sportsnet @RogersHelps Just terrible.
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Kamal Gautam
(@MotifConsulting) reported
from
Toronto, Ontario
. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?
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Randall C Willis
(@createdbyrcw) reported
from
Toronto, Ontario
Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you
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Bonnie M.
(@Bon_maie) reported
from
Toronto, Ontario
Is there a @RogersHelps outage in the m1w area?
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.Preemz.
(@PrimoB87) reported
from
Toronto, Ontario
So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke
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scott.leggatt
(@scottleggatt) reported
from
Toronto, Ontario
@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.
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J
(@bajofuego81) reported
from
Toronto county, Ontario
@RogersHelps I was going to call but there was already a tech parked on Vesta Dr. for another call. He said he was going to notify dispatch / maintenance about getting a bucket truck because he wasn’t going to be able to fix it himself.
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blackmantroy
(@blackmantroy) reported
from
Toronto, Ontario
@davesbarnett @Rogers @Sportsnet I'm having the same problem
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
@The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)
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Cecilia Díaz H
(@ChicaD68) reported
from
Toronto, Ontario
@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?
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Nick Wons
(@NickWons) reported
from
Toronto, Ontario
@DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.
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daveinthebeaches
(@daveinthebeach1) reported
from
Toronto, Ontario
@rogers can someone please explain to me why I pay you $300 a month for ******, inconsistent service? Trying to watch a ball game but can’t ! Rogers is the Absolute worst!
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Michael Roberts
(@michaelroberts) reported
from
Toronto, Ontario
@lechat33 @Rogers Same here! @RogersHelps fix this!
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.
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...santi_
(@j_santi221) reported
from
Toronto, Ontario
@Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem
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Garson Law
(@realgklaw) reported
from
Toronto, Ontario
@RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.
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Alessandro Stillo
(@alstillo) reported
from
Vaughan, Ontario
@RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.
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416 Connection
(@416Connection) reported
from
Toronto, Ontario
@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail&Shenni 🌐 🐬🐶🙏🌊 🇨🇦 🇺🇸 #FB 🌐
(@Blueliberals) reported
@RogersHelps After 45 minutes, they answered. You gotta change Anna. That Bot has issues
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cecil
(@cecillebdm) reported
@RogersHelps is there an outage in the Regent Park area?
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Tyler Turgeon
(@tylerturgeon98) reported
Is it even possible for a company to have worst customer service than @Rogers ?
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TJ
(@TJ83011710) reported
@RogersHelps there was service outage in Pickering Ontario and nobody knows what was the problem and also estimated time of resolution pathetic woeful customer service
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timothywilliamrose
(@sadboitimrose) reported
I’ve never once been happy about my experience with @Rogers. I would never recommend anyone to put yourself in a position where you have to constantly beg for customer service to help you with your issues. Please just save yourself the hassle and go with anyone else.
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Richard Thomson
(@lairdthomson) reported
Feels like I broke up with a gf of 20 yrs. @Rogers I called this aft saying I’m considering another.. response was placating. Called @Bell and moving over next week. $365 best offer down to $280 for new gf lol approx. For all services. Props to @Rogers for their RF remotes.
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NerdGab 🍁
(@nerd_gab) reported
from
Toronto, Ontario
@RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑
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Clems
(@ClementLai8) reported
Would never purchase a @Bell phone plan. I got my phone # and immediately got scam phone calls (one saying my SIN has been compromised). Also took 1 hour to get my SIM card in store because the employees couldn't figure out how to process a monthly plan. Off to try @rogers
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Anthony Gravina
(@AG1323) reported
@RogersHelps I am experiencing an internet outage in Etobicoke. Is there a service outage in the area??
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Vito C
(@vcasali) reported
I'm on @rogers wireless network. I always get Spam calls. This month is much worse Is anyone else noticing this? I've been on the Do Not Contact list for years and renew it. But fraudsters don't play by this rule Why can't wireless companies clamp down on this? #rogers #spam