Rogers outages and service status in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 7 outage signals in the last 24 hours around Toronto, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 7, 9:54 AM EDT.
- Internet (63%)
- Wi-fi (15%)
- TV (7%)
- Phone (7%)
- E-mail (6%)
- Total Blackout (3%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M6E , M3M , M4Y , M9B , M4V and M5V .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, North York, Scarborough, Markham, Concord, and Richmond Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Internet | 35 minutes ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 1 hour ago |
|
Toronto
|
Internet | 14 hours ago |
|
Toronto
|
TV | 14 hours ago |
|
Toronto
|
Internet | 16 hours ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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JodyBerkes (@jodyberkes) reported from Toronto, Ontario@RogersHelps I am in north york Bathurst and sheppard my internet is down.
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@Rogers @RogersHelps WiFi down again this morning .. this is the third time in other 2 weeks
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers Yes I did. They stated it will take 24-48 hours. It's way too long to resolve a small issue like this. Would really appreciate if your technical support team expedite the request.
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario@RogersHelps 24 hour support-just not 24 hours in a row......
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David J. Doorey🇨🇦 (@TheLawofWork) reported from Toronto, Ontario@Rogers could spend the equivalent of the GDP of the USA on ads claiming it cares about service. But I still won’t believe it until a friendly human being answers the phone on the third ring when I call and immediately solves my problem. Good luck with that.
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Mark Orlan (@MarkOrlan) reported from Toronto, Ontario@RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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അപൂർവ 🏳️🌈 (@apoorvagopalan) reported from Toronto, Ontario@Rogers : Internet box is down.. damn fix it!!!!
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Martha Holmen (@winnimartha) reported from Toronto, Ontario@RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.
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Kelly McDonough (@simcoe7) reported from Toronto, Ontario@RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!
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M79 aka Manny79 (@cdnwallguy) reported from Vaughan, OntarioWhat is going on with @RogersHelps I’ve been on hold for over four hours waiting for tech to resolve my email issue. It’s bloody ridiculous.
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Mish (@mishd27) reported from Toronto, Ontario@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
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Dani (@Dani_official13) reported from Toronto, Ontario@RogersHelps I have been on hold waiting to talk to someone for over an hour and live chat is also telling me I need to wait. GET IT TOGETHER or I WILL cancel my service
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Jamie singleton (@Jamiesingleton) reported from Toronto, Ontario@RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Mark Orlan (@MarkOrlan) reported from Toronto, OntarioI was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤
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Mike Shah (@Mikeaholic76) reported from Toronto, Ontario@Rogers @RogersHelps there's been no audio on the Bears vs Vikings game for the last 20 minutes on the NFL Sunday ticket channel. Please fix it!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine (@xQwirk) reported@RogersHelps Don’t pacify me. Start hiring Canadians that speak English, and enough of them that every damn time I call it is not costing me time away from clients. Maybe I should start charging you my hourly rate.
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Z (@zohrasool) reported@RogersHelps Why does my cable go out when there’s issues with wifi? I pay for cable it should be separate. And why does wifi have issues every single day?? @RogersHelps
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Dogtor Shitpost, MD (@DogtorShitpost) reportedTo the fans of the @BlueJays, you have to stop going to games. You have to stop buying merch. You have to stop putting your tv onto @Sportsnet when they’re playing. @Rogers has to feel how bad you feel. They have to know you mean business. The only way any of this will change is if you make them.
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Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported@Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService
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Gayle Charach (@gcharach) reported@RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.
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Paul Salmon (@pfsalmon) reported@Rogers You better make it worth my while. I have just moved my Internet to you from @Bell. I haven't cancelled @Bell yet, but I will cancel you because of this horrible client disrespect. I don't have hours to wait for your idiotic customer service.
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Carol Tidd (@CarolTidd) reported@RogersHelps Outage was verified in area, 7 hours is far too long
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Carole Gagne (@CaroleGagne108) reported@RogersHelps You cannot email me , my acvount is SHUT DOWN SO EMAIL OF SHAW INACTIVE!!!! CONGIRMATION HAS TO BE GMAIL OR TEXT! NOT THE HOME PHOBE NUMBER!!! MY CELL PHONE WITH VIRGIN! NOT SNAIL MAIL IN NANAIMO! I DO NOT LIVE THERE! I AM IN ONTARIO WITH BELL CANADA
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Canadian Titan (@Canadian_Titan) reported@RogersHelps Do you know what the technical support wait time is?
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James Riley (@thejamesriley) reported@Rogers Every time I call technical support it says "we are experiencing extremely high call volumes, please call back at a later time"