Rogers outages and service status in Toronto, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 11 outage signals in the last 24 hours around Toronto, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 12:26 PM EDT.
- Internet (67%)
- Wi-fi (13%)
- Total Blackout (9%)
- TV (5%)
- E-mail (3%)
- Phone (2%)
The latest reports from users having issues in Toronto come from postal codes M6B , M5A , M4Y , M6E , M3M , M9B , M4V and M4G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Toronto county, Vaughan, Markham, Richmond Hill, Scarborough, North York, and Concord.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Phone | 5 hours ago |
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Poly Andrada⭐️⭐️⭐️ (@SalaPoly) reported from Toronto, Ontario@RogersHelps my internet is so slow that the speed test asked me 3 times to retry. I tried to contact customer service and nothing. How can I get assistance?
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Why does Rogers use a non-Canadian email service anyways?
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zak (@boozippy) reported from Toronto, Ontario@RogersHelps Rogers is becoming very painful non stop outages getting sick and tired it sucks
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Kelly McDonough (@simcoe7) reported from Toronto, Ontario@RogersHelps constantly no or buffering service every night! So darn tired of Rogers honestly
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Dededacosta (@Dededacosta11) reported from Toronto, Ontario@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.
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Jessica Edwards (@sometimeslola) reported from Toronto, OntarioAnother day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.
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Samantha (@eastyorkcycle) reported from The Beaches, Ontario@RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.
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Christina Hronis (@icandykriss) reported from Toronto, OntarioUnacceptable Rogers. No ignite internet, tv or home phone @Rogers since Wednesday this week. Everyday I call and you say it will be fixed by 4pm. Fix it already I WFH. My entire street is affected! #rogersoutage #rogers #Toronto
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Alicia (@CuteBabyBella26) reported from Toronto, Ontario@Rogers your company does not know how to treat your clients, my family has been with this **** company for 30 years. But will now be canceling all services.
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E_Rozie (@E_R0z1E) reported from The Beaches, Ontariowaiting for a @RogersHelps Agent Since 11:30am on their chat. Amazing how unavailable they are when you need to cancel your services
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Kelly McDonough (@simcoe7) reported from Toronto, Ontario@RogersHelps no service again tonight! Hasn’t been right since the big outage! So tired of paying huge Rogers bills to come home to buffering or nothing!
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Jon Lee (@JonLeeOSC) reported from Toronto, Ontario@RogersHelps is there an outage in the Rouge Hill area?
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Modern Pundit (@sen127) reported from Toronto, OntarioIf you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS
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Stacey Morrow (@LegalMama22) reported from The Beaches, Ontario@RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.
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അപൂർവ 🏳️🌈 (@apoorvagopalan) reported from Toronto, Ontario@Rogers : Internet box is down.. damn fix it!!!!
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Trevor Scott (@TrevorSScott) reported from Lorne Park, Ontario@RogersHelps been on hold for over 2 hrs after having calls dropped and being bounced around from department to department. Can’t say this is giving me the warm and fuzzy feeling that you are going to resolve the issue
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CZ (@codyzaz) reported from The Beaches, Ontario@Rogers @FreedomMobile .@rogers it's 10:50am, and Customer Service is STILL CLOSED
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肥婆的树洞💭 (@sullisjinri) reported from Toronto, Ontario@RogersHelps hi fix your landline internet pLEASEEEEE girl’s trynna get watch some horror movies
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Anthony Chien (@anthonychien) reported from Markham, Ontario@REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.
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AndreMatthewGordon (@andrematthewg) reported from The Beaches, Ontario@RogersHelps this is ridiculous. No notice or estimate to when my wifi will be back up and running and it’s been the greater part of the evening now night. How is this problem so major that my internet is down for so long but no info?! #RogersOutage
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl (@CCintoronto) reported@RogersHelps No one answers the phone for tech support? Ever????
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Jon Doe (@damier247) reported@RogersHelps I am livid and hate Rogers but it’s who bought Shaw communications and that’s what I have to deal with even after leaving them for Shaw, Can I get some support that’s not coming from your call center in India?
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Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reportedSeriously, @Rogers? Cut this corporate greed crap.
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Expos4ever (@Expos4ever10) reported@bordenone @Rogers Yup, when the baseball season is over I will cancel @sportsnet plus till Spring Training….just based on principal tbh
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Tyler Higgs 🇨🇦🌻 (@UberJumper) reportedDid you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.
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Kathryn Taylor (@katinedmonton) reported@Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps @Rogers Brand new ‘Storm ready” gateway service went down during the first week & first storm- whole family is back on our cell plans for the 5th or 6th day this month/billing cycle!!!🤦🤦🤷🏼 backup generator couldn’t connect to advise of power loss Rogers 0 Fail 7
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SHANNON (@1CanadianPilot) reported@AtomicSh0cker @GunGnome @Rogers Also there is the storm factor but crazy how it never keeps snow on it. Like... witchcraft. Lol
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Anthony DSouza (@AnthonyZeus2012) reported@RogersHelps I was on hold for over 2hrs just to finally getting a message that I should call back. Really pathetic!! There used to be an option for a call back in the past that doesn’t exist. Customer service sucks. #frustrated
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Corey Herscu (@coreyherscu) reported@RogersHelps I did an upgrade at the end of june and have not received the regular bill credit for it. it's impossible to get through to customer care and when inasked for a review online, i was declined.