Rogers Outage Report in Toronto, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Toronto come from postal codes M5A, M3M, M6B, M6E, M6M, M4Y, M9N and M5M.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Toronto, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Scarborough, Thornhill, Markham, Richmond Hill, North York, The Beaches, Maple, Woodbridge, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Vaughan |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jared MacSween
(@JaredMacSween) reported
from
Toronto, Ontario
@RogersHelps @AshleyBotting Hey @RogersHelps - why not respond publicly? The DMs are not working for me! There are so many of us with no internet today it would be easy (and nice of you) just to broadcast a simple and clear message...
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Sasha
(@SignoreLettieri) reported
from
Toronto, Ontario
Can someone help me out ? @Rogers @RogersHelps
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@underfloorheating ™
(@cyclefixation) reported
from
Toronto, Ontario
**** @Rogers the worst customer service ever period .
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Chris Centeno
(@chriscenteno75) reported
from
Richmond Hill, Ontario
@Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.
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Ian Sinclair
(@yet_pithy) reported
from
Toronto, Ontario
@RogersHelps service continues to be slow-to-out in our east york place all day. We were told 8 hours ago service people would look into outages in our area but so far - no improvement. This needs to be fixed promptly or we should be compensated for the lack of access.
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🍁🤷♀️🤔🙄🤣🤦♀️
(@Dafkagirl) reported
from
Toronto, Ontario
@DrVivianS @jaze_ca @Rogers My experience was so opposite; I surmise it's a location issue. Although when I went, no security, just two store staffers. I had to wait outside, answer a slew of questions, get my photo taken, and show my ID before I could even enter. All that just to return a router 🥴
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progers71
(@progers71) reported
from
Markham, Ontario
@Rogers Only if you had decent service.
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
Another day, another internet engineer. Chap tells me that it's a bigger issue possibly effecting my whole apartment building & has to be referred up to another department; which will take up to 72 hours. So enjoy your intermittent @rogers ignite service is what you're saying.
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💥💥Twitch.tv/LuchaFreddie💥💥
(@LuchaFreddie) reported
from
Toronto, Ontario
To any of my subscribers or followers on @Twitch I'm sorry I cannot stream for you right now. Rather annoyingly my internet is randomly dropping out on me without warning & has been a regular issue for quite some time. Right now it's the worst it has ever been. Thanks @Rogers 1/3
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Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@RogersHelps It's the last thing you want us to experience? REALLY??? We have so many tickets and technicians coming and trying to figure out the issue. Nobody can. There is at least one ongoing ticket. Some technical support staff are kind and considerate. Others are terrible.
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
My s/o & I are on calls all day, working on large network servers & connecting with dozens of people for our jobs. Everything in our condo is connected to our @TekSavvyBuzz WiFi. Our TV, our work, my cell phone (b/c w/o using @Rogers WiFi calling, every call I make drops).
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Leviana Coccia
(@levianacoccia) reported
from
Toronto, Ontario
I cannot open a document on my work computer w/o being connected to the internet. We still haven't heard about when @TekSavvyBuzz/@Rogers will send a technician (& I get it, pandemic protocols are critical). Going into the weekend unsure whether we can work BAU come Monday. WTF?
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Scotty75Martin
(@TheScottyM75) reported
from
Richmond Hill, Ontario
@RogersHelps Bathurst and Jefferson might be one of the worst places for a good wifi signal. #why #signalsucks
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olrac
(@olrac602) reported
from
Toronto, Ontario
@RogersHelps is there a service Interuption in Scarborough?
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Bebsabe Duque
(@Bebsabe) reported
from
Toronto, Ontario
It's so disappointing to deal with @Rogers and recieve no help at all. Getting problems instead of solutions. The preferred program for employees is terrible 👎🏻
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Jules Lope-Bosancic
(@ilovejules000) reported
from
Toronto, Ontario
@RogersHelps Is there any internet outage in Toronto? I don’t have internet service since last night (I paid my bills, btw).
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps So I got a text message that it’s fixed, we restarted everything, still not working. What now?
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Steve Fanning
(@northtorontoguy) reported
from
Toronto, Ontario
@RogersHelps My digital cable is pretty wonky today, channels not working, or unwatchable. I have unplugged my cable box, no improvement.
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Krushnaji Gavas
(@PlutofromON) reported
from
Toronto, Ontario
@Rogers Sure. Why not all of Rogers's customers have this option in the App? Second thing, all Canadian Telecom come together and launch one app to stop such frauds so it will help to understand what kind of frauds going on and what is new in the Market.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bidyun Kundu
(@BidyunK) reported
@Rogers How can I urgently report a fraud on my account? Someone took a new phone on my number, updated postal code, changed billing info and email address on file. How do I report this easily? On hold with customer support for more than 2 hours now! There has to be a faster way!
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Andy
(@Andy4Life) reported
@RogersHelps Thanks so "will no longer reliably function." means there are no updates but calling and Sms should still work? Or will I literally have no service?
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Jarod M.
(@SER_driver) reported
Hey @RogersHelps, I was set up on a win back plan almost 3 weeks ago now, and they set up my financing wrong on my device. I’ve been trying unsuccessfully to get it changed ever since. Doesn’t seem like the best way to ‘win back’ a customer?
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Eric Y
(@EY73) reported
@RogersHelps @rogers waited on hold for 30 mins then when the agent picks up she hangs up on me after saying hello, how's your day going. #DoBetter. Instead of changing my service I'm canceling.
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Ryan
(@Ryan_Q97) reported
@Bell ive been a loyal customer to @Rogers since 1986!!! You interested in my business? Because they sure aren’t….
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runninonMT
(@AnkromBlair) reported
@Rogers I remember Benson's record breaking Bantam AAA year..!! "Just wishing he could score a couple & Nail down an Oiler spot" Gotta Luv the local kids..!!
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Onslaughts Gaming
(@OnslaughtsG) reported
@RogersHelps @JHMustapha Your services for the L1J area are down, do you know if this is related to the work the company installing fiber were doing in the area?
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Nuka
(@NukaMusicVRC) reported
@RogersHelps internet went out for a second night in a row around the same time (12:30am, 1:00am) unplugged the router for 30 seconds, came back up then 10 minutes later it went back down. What the hell is going on?
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Ethan
(@Ethan95311619) reported
@RogersHelps is there any tv and internet outage in M2P postal code?
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greg ************* gory
(@GregGoryGuitar) reported
@RogersHelps Yes I still need help. Who do I contact about a refund for a service that doesn’t work?